This role supports various finance ERP and reporting applications including configuration, maintenance, administration, and process documentation.  This position will report to the Finance Business Systems Administration Manager. 

• Administering, configuring, and providing end user support for finance system ERP applications and reporting tools
• Be a power user / highly proficient user of our financial systems, always communicating various features to stakeholders and sharing best practices to support user training.
• Help to streamline finance processes you support. Understanding the impacts of changes recommended and how to translate them into business requirements
• Develop and maintain system process documentation, job aids and flows
• Participate in scheduled system upgrades including regression / patch testing
• Be a change advocate, leading finance community towards modernization of technologies and processes.

We are looking for a Microsoft Cloud Admin to manage and support our Microsoft 365 and Azure ecosystem. You will be working in the Engineering team, reporting to the CTO.

In this role, you will own the Identity Management, Endpoint Management, Document Management, Compliance Management and Security Management functions of our back office. You will assist staff with daily administrative queries, perform platform monitoring, escalate platform issues to relevant parties and compile monthly reports. Additionally, you should be an advocate for the synergistic use of Microsoft productivity apps across the organization and facilitate internal training sessions to adopt these.

We work in a collaborative and agile team environment; to be successful in the role you must have a strong sense of accountability, be an effective communicator and be a strong team player.

Key Responsibilities include: 

• Manage the Microsoft 365 Admin portal, including the security and compliance portals for all staff
• Endpoint management and ownership of our MAM and MDM policies for employee devices
• Ensure that our zero-trust Identity Management policy is implemented and maintained
• Assist staff and external guests with access control queries
• Own the employee onboarding workflows
• Establish a document management process and ensure that sensitivity labels are applied to relevant documents. Facilitate training for the organization to adopt the process.
• Promote the adoption of MS 365 productivity apps throughout the organization with learning presentations.
• Implement and manage the technical controls for our IS0 27001 compliance
• Work with the Azure DevOps engineer to monitor and approve PIM requests
• Prepare monthly SOC reports
• Ensure that our cloud security benchmark scores are > 90%

• Minimum of 3 years' experience managing a Microsoft 365 instance for a small to medium size business
• Identity Management with Azure AD/EntraID
• Working with PowerAutomate cloud flows
• Managing SharePoint sites and document libraries
• Managing Teams
• Implementing IS0 27001 access controls
• Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.

Experience preferred: 

• Microsoft 365 certified fundamentals
• Good understanding of Azure cloud computing technologies and services, particularly in the context of management via the Microsoft 365 Admin and Azure portals.
• Demonstrated ability to adapt to evolving technologies and effectively implement innovative solutions within the organization.
• A proactive approach to continuous learning and self-development, with a strong commitment to staying updated with industry best practices and advancements.

• Competitive salary
• Private Healthcare

• Do you want to work with some of Australia's best financial planning businesses?
• Embark on a fulfilling and engaging career.
• Earn as much as 23K + generous benefits + personalized learning and development.

This is a dayshift, full-time role with weekends off.

ABOUT BSA

We are a talent outsourcing company with offices in the Philippines. We guide, inspire, and empower young talents to be the heroes that drive business growth. We are more than just a workplace, we are a family. We create a satisfying work environment, one that you'll look forward to coming to every day — a place where the best and brightest minds meet to build a community of successful companies.

ABOUT THE CLIENT

5 ELK creates an awesome working environment for people who are serious about their career and committed to providing exceptional customer service.

ABOUT THE ROLE

The Client Service Administrator will go through a paid training program when one starts. You will be working with financial advisers in Australia to provide back-office administration and professional support by playing an instrumental role in helping people achieve their financial goals.

RESPONSIBILITIES

• Ensure client data is accurately recorded in all business systems according to agreed processes (CRM Management)
• Accurate and timely preparation of various reports.
• Prepare client communication.
• Ensure applications and other client documentation is completed and lodged according to business processes.
• Liaise with financial institutions (i.e., banks, fund managers or insurance providers etc.)
• Provide back-office administration and support.

Your application will be processed through 5 ELK.

• Bachelor’s Degree in Accounting, Accounting Management, Accounting Technology, Commerce, Business Administration
• Less than a year experience is considered.
• Willingness to undergo 4 weeks of Paid Training
• Intermediate to Advanced knowledge of the Microsoft suite
• Excellent verbal and written English communication skills
• Good with numbers and analytical
• Highly organized with strong attention to detail
• Knowledge of the financial services, banking or accounting would be advantageous

Our Client benefits:

• Fixed Dayshift Schedule and Weekends Off
• Australian Holidays off and get to enjoy Christmas and New Year
• Competitive Compensation Package
• HMO with 200k benefits, plus 1 dependent when you start
• Monthly Awards and other Incentives
• Company Events and Employee Wellness Programs
• Personalised learning and development program
• Coaching and mentoring by qualified and experienced professionals
• Modern fit-out and workstation

ABOUT US 

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalized service and our in-depth knowledge of the markets we serve. 

HEADLINE 

Are you the recruitment pathfinder with a passion to uncover top talent, optimize pipelines, and create amazing candidate experiences? Do you have experience in recruitment administration?  

If so, we have an exciting opportunity for you to join our valued client, a recruitment agency based in Sydney, Australia. 

We are seeking a TALENT DELIVERY ADMINISTRATOR to polish CVs, craft candidate briefings, schedule interviews, and ensure data integrity. 

This is a full-time role, from 6:30 am - 3:30 pm, Mon-Fri, Dayshift. 

This is a work-from-home position. 

The expected start date is February 2024. 

ABOUT THE ROLE 

The role of a Talent Delivery Administrator is to support the company’s Recruitment Team and Delivery Team in the presentation of exceptional technology candidates to the company’s clients. The career path of a Talent Delivery Administrator can progress into either Lead Talent Administration or to Talent Delivery Specialist role or other specialized admin positions such as Finance and Marketing.  

RESPONSIBILITIES 

• CV Preparation
• Format candidate CVs using Qwilr and PDF to company’s standard timelines and quality.  
• Prioritise CV preparation using P1, P2, P3 framework.  
• Overseeing and responsible for quality of CV prep of other Recruitment Administrators.  
• Marketing  
• Build new Candidate Briefing documents using the company’s research and brief from consultant.  
• Use Canva to update branding and client materials, build presentations, banners etc.  
• Monthly clean-up and organisation of Qwilr folders.  
• Quarterly updates to consultant bios on Qwilr (including gathering testimonials).  
• Creation of new Consultant bios on Qwilr.  
• Recruitment Administration  
• Schedule candidate interviews with the Recruiting Team ensuring a smooth recruitment process as needed.  
• Ensure accurate documentation and information in Vincere.  
• Any other administration tasks in line with the Talent Delivery Administrator role.  
• Company  
• Promote the company’s mission and guiding principles.  
• Adherence to client’s Policies and Procedures.  
• Participate in the review of operational processes and provide ideas.  
• Systems  
• Ad hoc Vincere (database) projects relating to data integrity.  
• Daily formatting check of live ads on company job board and Seek.   
• Monthly data gathering activities for system usage and operations reviews.  
• Communication
• Proactively communicate with everyone in the company 
• Attend and contribute to all team meetings as required. 

• Bachelor’s degree in Business, Human Resource or similar. 
• Minimum 2+ years administration experience  
• Excellent computer skills and ability to pick up new systems with ease.  
• Understanding Qwilr and Canva is ideal or a keen willingness to learn.   
• High sense of urgency and speed of delivery, without compromising on quality  
• Ability to work independently and collaboratively as part of a team, in a fast-paced, complex process-driven industry environment. 
• Strong sense of accountability and reliability to produce quality output in line with legislation and internal processes. 
• Excellent verbal and written English and interpersonal skills to interact with clients and team members effectively.  
• High level of discretion and professionalism when handling sensitive financial information. 

BSA Solutions, Inc. emphasizes in: 

• Providing you with competitive compensation and benefits that exceed market standards and the Labor Law. 
• Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs. 
• Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success. 
• Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness. 
• Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities. 
• Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life. 

• Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development. 
• Encourages you to appreciate each moment and find balance in your lives, being fully present in the moment, cultivating mindfulness, and finding joy in the present. 
• Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness. 

Join us and connect and collaborate with bright minds. Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for you, the client, and the company. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or other characteristics.  

Octal Philippines Inc. is seeking for a knowledgeable and experienced individual to join our partner team as a Cloud Administrator. As a Cloud Administrator, you will be responsible for administering, organizing, modifying, and supporting a company's digital systems hosted on the cloud. Implements, install, and configure cloud resources, operating systems, web applications, security access and cloud related systems. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that cloud resources, operating systems, software systems, and related procedures adhere to organizational values.

Responsibilities

• Set up and manage cloud infrastructure and resources
• Monitor and optimize the performance of cloud-based systems
• Implement security measures to protect data and systems
• Manage user access and permissions
• Troubleshoot and resolve issues related to cloud infrastructure
• Collaborate with cross-functional teams to define and implement cloud-based solutions
• Ensure compliance with industry best practices and standards
• Monitor cloud costs and optimize resource usage
• Stay up-to-date with emerging cloud technologies and trends

• Bachelor's degree in Computer Science, Engineering, Information Technology, or related field
• At least 2 years of experience in cloud administration or related roles
• Cloud Systems Operation
• Web Application Deployment and Operations
• Familiarity with the following technologies:
• Cloud: Azure and AWS (IaaS, PaaS, SaaS)
• Operating System: Linux and Windows
• Web Application Systems and Deployment: IIS, Apache, NginX, PHP, and .Net Deployment
• Cloud Related Infrastructure: Blob \ S3 Storage, Auto-Scaling templates, RDS \ SQL Azure, Content Delivery Network, DNS, Domain, Cloud\App Services and cloud security access

Communication Allowance, Health & Life Insurance & Others

• Do you want to work with some of Australia's best financial planning businesses?
• Embark on a fulfilling and engaging career.
• Generous benefits + personalized learning and development.

This is a dayshift, full-time role with weekends off.

ABOUT BSA

We are a talent outsourcing company with offices in the Philippines. We guide, inspire, and empower young talents to be the heroes that drive business growth. We are more than just a workplace, we are a family. We create a satisfying work environment, one that you'll look forward to coming to every day — a place where the best and brightest minds meet to build a community of successful companies.

ABOUT THE CLIENT

5 ELK creates an awesome working environment for people who are serious about their careers and committed to providing exceptional customer service.

ABOUT THE ROLE

Our Client, 5 ELK benefits:

• Fixed Dayshift Schedule and Weekends Off
• Australian Holidays off and get to enjoy Christmas and New Year
• Competitive Compensation Package
• HMO with 200k benefits, plus 1 dependent when you start
• Monthly Awards and other Incentives
• Company Events and Employee Wellness Programs
• Personalised learning and development program
• Coaching and mentoring by qualified and experienced professionals
• Modern fit-out and workstation

• Manage and organize schedules, appointments, and meetings
• Coordinate and communicate with clients and team members
• Perform various administrative tasks, such as data entry, documentation, and file management
• Handle incoming and outgoing correspondence
• Provide general administrative support to the team
• Conduct research and gather relevant information
• Assist in creating reports and presentations

Talent Outsourcing Channel Solutions is a well-established outsourcing company that provides comprehensive customer service solutions. We are currently seeking Virtual Assistants to join our team in an office-based setting. As a Virtual Assistant, you will play a crucial role in providing administrative and operational support to our clients.

Responsibilities

• Manage and organize schedules, appointments, and meetings
• Coordinate and communicate with clients and team members
• Perform various administrative tasks, such as data entry, documentation, and file management
• Handle incoming and outgoing correspondence
• Provide general administrative support to the team
• Conduct research and gather relevant information
• Assist in creating reports and presentations

• Experience in hospitality, personal or professional asst services, event planning/management
• At least B2 english- verbal and written
• No BPO experience required

• HMO Day 1
• Statutory Benefits
• Paid Time-Offs

ABOUT US 

BSA Solutions provides talent outsourcing services to small and medium-sized businesses. We offer global companies access to highly skilled professionals from the Philippines and Malaysia so they can build their dream teams offshore. Our vision is to be where the bright minds meet to build a community of successful companies. We help talents chart their professional careers and allow our clients to focus on strategic and high-level tasks while we care for their talent management needs. We pride ourselves on delivering exceptional results through our personalised services and our in-depth knowledge of the markets we serve. With BSA Solutions, you can be assured of a reliable and efficient partner in building your business. 

HEADLINE 

Are you ready to take your career to the next level? We have an exciting opportunity for you to join our dynamic team as a SERVICE ADMINISTRATOR. This role has been specifically designed to align with the aspirations and talents like you. 

What's in it for you? 

• Full-time, permanent position with a day-shift schedule so you can maintain a healthy work-life balance. 
• Office-based in vibrant Cebu City, offering a modern collaborative work environment. 
• Opportunity to work with cutting-edge financial tools and systems, enhancing your skills and expertise. 
• Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents. 
• Grow and develop your career with us through our technical and professional development programs. 
• Competitive Salary Package + generous benefits + personalized learning and development. 

Join us and connect and collaborate with the best minds, building a community of successful companies. 

ABOUT THE ROLE 

The Service Administrator plays a crucial role in ensuring the smooth and efficient operation of various administrative tasks within an organisation. The primary function of this role is to streamline processes, support organisational functions, and contribute to the overall effectiveness of the service or business. To be successful as a service administrator, one must possess effective multitasking skills, attention to detail, and strong organizational abilities. 

RESPONSIBILITIES 

CLIENT INFORMATION MANAGEMENT 

• Accurately inputs, updates, and manages client information within the CRM. 
• Ensure accurate and detailed records of participant demographics, preferences, and support requirements. 
• Entering data into a spreadsheet for new staff and clients 

SERVICE PLANNING AND SCHEDULING 

• Uses the CRM to create and manage service plans for NDIS participants. 
• Schedules, rosters, and tracks support services and appointments efficiently. 

GOAL TRACKING 

• Utilises the CRM to set and monitor participant goals and outcomes. 
• Tracks progress toward individualised goals and update information as needed. 
• Manages and tracks NDIS funding allocations for each participant. 
• Utilises CRM features to monitor spending, budget adherence, and funding utilisation. 
• Documents and tracks communication history to ensure continuity of care. 
• Documents participant support plans, including details on specific needs, preferences, and any changes in requirements. 

ADMIN AND DOCUMENTATION 

• Onboard contracts support workers through Employment Hero. 
• Keeps track of staff certifications and moves them into whatever system needs to be used. 
• On-call support after hours and at weekends (based on roster). 
• Ensures that all relevant stakeholders have access to updated support plans. 
• Generates reports to demonstrate compliance with NDIS regulations and guidelines. 
• Ensures accurate documentation for audits and reporting requirements. 
• Uses the CRM to identify and manage potential risks associated with participant care. 

• Documents and addresses any incidents or concerns in a timely manner. 
• Stay updated on new features and updates to the CRM system. 
• Attends training sessions to enhance skills in using the CRM effectively for NDIS coordination. 
• Adheres to strict privacy and confidentiality standards when handling sensitive participant information. 
• Uses CRM to measure and evaluate the outcomes of support services. 
• Captures data that reflects the impact of interventions on participants' lives. 

• A degree in Administration or any related field 
• Previous experience in administrative roles, particularly in a healthcare or social services setting, is often desirable but not required. 
• Familiarity with CRM systems and data management is an advantage. 
• Ability to analyse data and generate reports to demonstrate compliance with regulations and guidelines. 
• Strong problem-solving skills to identify and address risks, incidents, and concerns in a timely manner. 
• Ability to work collaboratively with other team members and stakeholders to ensure continuity of care. 
• Able to proactively identify and mitigate issues and have strong problem-solving and customer service skills. 

BSA Solutions, Inc. offers: 

• Comprehensive financial rewards and benefits that exceed market standards and the requirements of the Philippines Labor Law. 
• Comprehensive and generous HMO benefits package for you and one dependent from the start date. 

• Regular professional development coaching and mentoring to help you map out your personal and professional development plan. 
• Broad selection of exciting and engaging social events to embrace as a vibrant BSA community. 
• Psychologically safe environment for you to develop your skills and talent consistent with BSA values and 
• Frequent webcasts and discussion forums by senior leaders to obtain feedback and ideas, and genuinely interested in hearing what you have to say. 

We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or any other characteristics protected by applicable law. 

ABOUT US 

BSA Solutions provides talent outsourcing services to small and medium-sized businesses. We offer global companies access to highly skilled professionals from the Philippines and Malaysia so they can build their dream teams offshore. Our vision is to be where bright minds meet to build a community of successful companies. We help talents chart their professional careers and allow our clients to focus on strategic and high-level tasks while we care for their talent management needs. We pride ourselves on delivering exceptional results through our personalised services and our in-depth knowledge of the markets we serve. With BSA Solutions, you can be assured of a reliable and efficient partner in building your career. 

HEADLINE 

Are you ready to take your career to the next level? We have an exciting opportunity for you to join our dynamic team as a SUPPORT COORDINATOR ADMINISTRATOR. This role has been specifically designed to align with the aspirations and talents like you. 

What's in it for you? 

• Full-time, permanent position with a day-shift schedule so you can maintain a healthy work-life balance. 
• Office-based in vibrant Cebu City, offering a modern collaborative work environment. 
• Opportunity to work with cutting-edge financial tools and systems, enhancing your skills and expertise. 
• Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents. 
• Grow and develop your career with us through our technical and professional development programs. 
• Competitive Salary Package + generous benefits + personalized learning and development. 

Join us and connect and collaborate with the best minds, building a community of successful companies. 

ABOUT THE ROLE 

The role of the Support Coordinator Administrator is to serve as a versatile support figure within the organization. This involves utilizing the CRM for various tasks and ensuring the accuracy of the data. Success in this role is achieved through efficient coordination and communication, which ultimately contributes to the streamlined support services for participants. 

RESPONSIBILITIES 

• Uploading new participants to the CRM and preparing all documents necessary.  
• Updating goals and new plans.  
• Managing and tracking emails.  
• Assist in managing budgets.  

• Maintains strong relationships with providers.  
• Referrals, both incoming and outgoing.  
• Research around supports, i.e. unusual requests where the supports are and what areas funds can be pulled from  
• Understand how to input, update, and retrieve customer information in the CRM system.  
• Know the importance of accurate and up-to-date customer data.  
• Track and manage customer communication history, including emails, calls, and meetings.  
• Utilises features in CRM like notes and comments to document important details and interactions.  
• Learn how to create and assign tasks related to customer support or follow-ups.  
• Add case notes and funding. 
• Understand the Price guides.  
• Gather insights into customer preferences and behaviour.  
• Log and track customer issues or complaints in Nightingale.  
• Collaborate with other teams to resolve customer problems efficiently.  
• Use reporting tools to generate insights into customer interactions, trends, and performance metrics.  
• Utilise HubSpot for email marketing and automation) and understand how these integrations work and leverage them effectively.  
• Stay updated on new features and updates to the CRM system.  
• Attend training sessions to enhance skills in using the CRM effectively.  
• Understand the security features of the CRM system to ensure the protection of sensitive customer information.  
• Adhere to privacy policies and regulations when handling customer data.  

• A Bachelor's degree in administration or any related field.  
• Previous experience in administrative roles, particularly in a healthcare or social services setting, is often desirable but not required.  
• Proficiency in using CRM systems (specifically Nightingale) is preferred but not required.  
• High attention to detail and accuracy.  
• With strong verbal and written communication.  
• Basic understanding of budget management. 
• Able to proactively identify and mitigate issues and have strong problem-solving and customer service skills. 
• Has strong analytical skills. 
• Ability to adapt with new learnings. 

BSA Solutions, Inc. offers: 

• Comprehensive financial rewards and benefits that exceed market standards and the requirements of the Philippines Labor Law. 
• Comprehensive and generous HMO benefits package for you and one dependent from the start date. 
• Regular professional development coaching and mentoring to help you map out your personal and professional development plan. 
• Broad selection of exciting and engaging social events to embrace as a vibrant BSA community. 
• Psychologically safe environment for you to develop your skills and talent consistent with BSA values and 
• Frequent webcasts and discussion forums by senior leaders to obtain feedback and ideas, and genuinely interested in hearing what you have to say. 

We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or any other characteristics protected by applicable law. 

Hi! We’re Smartsourcing, and we’re looking for a Azure Administrator who can work with us full-time and on-site!

Where?