Job Description

• This role is for residents in the Philippines only
• Collaborate closely with senior stakeholders and commercial team to understand business requirements and effectively translate them into technical requirements for the development team
• Planning and documenting comprehensive technical specifications for features or system design, ensuring a clear roadmap for development and implementation
• Supporting, guiding and directing the development team in all aspects of the software development life cycle, including design, development, coding, testing and debugging to deliver high quality solutions
• Writing testable, scalable and efficient code, leading by example and setting coding standards for the team
• Conducting code reviews and providing constructive feedback to the team to ensure code quality
• Work hand in hand with the team to create and deploy web-based applications for our enterprise clients
• Collaborating with cross functional teams to align technical solutions to business goals
• Identify opportunities to create business value and improve the user experience, based on user research

Who we are looking for:

• Desire to learn and adapt to new technologies
• A strong team player and ability to lead team
• Detail-oriented, analytical and love solving problems
• Strong communication skills
• Ability to work in a fast-paced environment
• Excellent time and project management skills

Position Type :

Type Of Hire :

Education Desired :

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The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?

About the role:
As a Product Support Representative, you will work with FIS clients to provide in-depth product support. You will take incoming inquiries to resolve customer concerns raised during installation, operation, maintenance or product application for our Trading Application FIS Trading Suite (formerly Valdi).

About the team:

You will be part of a APAC Regional CX Team supporting clients under Trading who are using FIS Proprietary platform. The team is distributed strategically across APAC to cover countries in the region.

What you will be doing:

• Handle customer inquiries and resolving support issues such as address changes, processing orders, warranty, or billing and payment.

• Provide in-depth product support and researching client issues.

• Troubleshoot problems with equipment or software applications and recommend corrective action.

• Document customer information and recurring technical issues to support product quality programs and product development.

• Recreates client issues in test environment, Identifies/documents how applications and systems interact to support business processes.

• Resolves client concerns raised during installation, operation, maintenance or product application or compatibility matters.

• Other related duties as assigned.

What you will need:

• Must have At least 7 years of combined experience working as an application or software support for e-Trading Platforms (Bloomberg, KoyFin, Refinitiv, etc)

• Overall 10 years of IT Experience as an Application Engineer.

• Must have a strong understanding of Trading process (Buy Side, Sell Side, Exchange)

• Strong analytical & problem solving skills

• Organizational and time management skills and the ability to work independently

• Excellent English communication skills

• Experience with supporting clients in software solutions

Added bonus if you have:

• Familiar with Valdi (FIS Trading Suite)

What we offer you:
At FIS, we hire the best. In return, you receive exceptional benefits including:

• Opportunities to innovate in fintech

• Tools for personal and professional growth

• Inclusive and diverse work environment

• Resources to invest in your community

• Competitive salary and benefits

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Job Summary: The Executive Assistant will be primarily responsible for managing customer service issues, coordinating with our factory, and overseeing operational tasks. This role requires excellent communication skills, problem-solving abilities, and the capability to hire and manage additional customer service representatives as needed.

Salary: PHP 35,000 - 40,000

Key Responsibilities:

**Customer Service:**

- Handle customer service issues, including product replacements and complaints, in a timely and professional manner.

- Maintain a high level of customer satisfaction by providing prompt and effective responses to customer inquiries.

- Develop and implement customer service policies and procedures to improve service quality.

**Operations:**

- Communicate regularly with our manufacturing partner to ensure production schedules are met and any issues are promptly addressed.

- Coordinate logistics for shipping containers, including scheduling cargo ships and arranging pickups at ports.

- Manage relationships with 3PL providers to ensure efficient delivery of products to US, UK, and EU markets.

- Oversee the transloading process when required, ensuring products are correctly transferred between locations.

- Monitor inventory levels and coordinate with the factory and 3PL providers to prevent stockouts and overstock situations.

**Team Management:**

- Assess the need for additional customer service representatives based on business demands.

- Recruit, train, and manage a team of customer service representatives as required.

- Provide ongoing support and development opportunities for the customer service team.

Qualifications:

- Proven experience in a customer service or operations role, preferably within a similar industry.

- Excellent communication and interpersonal skills.

- Strong organizational and multitasking abilities.

- Ability to work independently and make decisions in a fast-paced environment.

- Experience in managing a team and coordinating with external partners.

- Proficiency in using customer service software and Microsoft Office Suite.

Benefits:

- Competitive salary and benefits package.

- Opportunities for professional growth and development.

- A supportive and collaborative work environment.

As a Software Test Engineer for Avaloq, you will be creating and maintaining automated tests for the Avaloq Smart Client and APIs.
Your key tasks 

• Create and maintain test cases for the ABR/S baseline. Translate use case and test case documents into automated test cases. Fix or adapt the test cases if deemed necessary.
• Perform business as usual operations such as reporting bugs/problems that are discovered by the automated tests.
• Innovate and maintain the existing test frameworks.
• Career path directs to ownership of the automated testing framework and subject matter expertise on Avaloq banking modules.

About Pearl:

Pearl connects top talent from around the world with US and EU-based startups that care about finding sharp and hungry talent that they can grow with long-term. We provide candidates who pass our vetting process with exclusive upskilling opportunities that enable them to get promoted faster in their new roles. We only work with employers who are looking to make full-time hires they can continuously mentor and promote.

Note: Please avoid submitting multiple applications; you may request assistance to be re-profiled for a different job opening. If you have an ongoing application, please ask for updates from the team handling your application.

About the Job:

Role: Operations Associate (with project management exp)
Schedule: Full Time | 40 hours per week | Monday to Friday, 9 AM to 5 PM Eastern Time
Type of Contract: Independent Contractor
Salary: up to 1,600 USD per month (depending on skills and experience)

In this role, you will play a crucial role in ensuring the smooth operation of our customer success processes, lead nurturing, data management, and internal communications. Your role will involve direct interaction with clients, administrative support to executives, and ensuring that all internal processes are running efficiently.

Duties and Responsibilities:

Customer Success

• Serve as the first point of contact for new customers, addressing their needs and ensuring access to our product.
• Conduct bi-weekly check-ins with clients via Slack and schedule clients for more in-depth assistance with the Customer Success Manager.
• Request customer reviews after auditing their use of the platform 60 days after their subscriptions begin.

Lead Nurturing

• Call booked leads on Closer calendars and confirm their attendance for scheduled meetings.

Data/Subscription Upkeep

• Ensure leads are properly tagged in the CRM and maintain active subscriptions after the Customer Success Manager enables their software access.

Internal Communications

• Facilitate effective communication within the executive and Sales/Account Management teams.

Ad-hoc Executive Admin Tasks

• Provide administrative support to executives, including calendar management and travel arrangements.
• Assist in organizing and scheduling meetings.
• Handle initial executive admin tasks and manage small-scale projects under supervision.

Immediate tasks anticipated for the candidate to fully own on week 1:

• Attend onboarding sessions and meet with key team members.
• Begin familiarizing with company systems and tools.
• Take over basic data entry and management tasks.
• Assist in organizing and scheduling meetings.
• Start managing small-scale projects under supervision.
• Handle initial executive admin tasks such as calendar management and travel arrangements.

• At least 2 years of relevant experience in the role or in project management
• Has a strong background and well- educated in financial markets, trading, excluding crypto.
• Proficient in using tools like Trello, with experience in project management or operations.
• Proficiency in GoHighLevel and other tools such as Google Workspace and Slack
• Communication: Strong written and verbal communication skills.
• Organizational Skills: Detail-oriented, organized, and capable of managing multiple tasks simultaneously.
• Confidentiality: Ability to handle confidential information with discretion.

• Competitive salary and benefits package 
• Positive and collaborative work environment
• Opportunity to make a difference in a growing company you love
• Flexible PTO (we understand busy seasons!)
• Opportunity to work remotely, occasionally interacting with European and Hong Kong time zones.

Position : Operations QA Analyst

Working Hours : Full-Time; 40 hours/week; US Pacific Time Zone Work Hours

Salary: USD 1,000 - USD 1,700/month

About the role:

We are seeking a detail-oriented and analytical Operations Analyst to join our team and play a crucial role in our daily call analysis and reporting processes.

As our Operations Associate, you will be responsible for reviewing customer calls, identifying issues and trends, and preparing comprehensive reports for both internal teams and our clients. This role is critical in maintaining our service quality and driving continuous improvement in our operations.

You will have the opportunity to work closely with various departments, including customer service, quality assurance, and product development, to ensure that insights from call analysis are effectively utilized across the organization.

We offer competitive compensation, benefits, and the chance to grow with a dynamic, fast-paced

company.

Main Responsibilities:

• Analyze customer calls for quality, compliance, and issue identification
• Prepare detailed reports on call performance, trends, and areas for improvement
• Communicate findings to internal teams and clients through well-structured reports
• Collaborate with the quality assurance team to develop and refine call evaluation criteria
• Identify opportunities for improvement and efficiency gains in our technology
• Assist in the creation and maintenance of dashboards for real-time performance monitoring
• Contribute to the continuous improvement of our call analysis and reporting tools and methodologies

• Bachelor's degree in Business Administration, Data Analytics, or related field
• 2-3 years of experience in quality assurance in a customer service environment
• Strong analytical skills with the ability to interpret complex data and derive actionable insights
• Incredibly disciplined and productive, able to maintain high output even when handling seemingly mundane tasks.
• Excellent written and verbal communication skills
• Proficiency in data analysis tools (e.g., Excel, SQL)
• Detail-oriented with a keen eye for identifying patterns and anomalies in data
• Ability to manage time effectively and meet daily reporting deadlines
• Strong problem-solving skills and a proactive approach to addressing issues

Bonus Points:

• Experience with call center operations or customer service metrics is preferred
• Proficiency with reporting software (e.g., Tableau, Power BI)
• Knowledge of healthcare-specific terminology
• Project management skills
• Background in statistical analysis or data science
• Experience in developing and delivering training programs

• Competitive pay and performance bonuses
• Professional development opportunities and training budget
• Flexible work hours and remote work options (post-onboarding)

**LOOKING FOR FILIPINO CITIZENS BASED IN METRO MANILA OR ANY NEARBY LUZON AREA**

Work Hours             : M - F, 8:30 AM to 5:00 PM, PST/ 12am - 9am, PHT

Salary                       : 1000-1,200 USD

Job responsibilities:

•  Provide a high level of service to all of our business units with focus on: 
• Speed of Service, turning work around in a timely manner
• Creating a High-Quality work product
• Being Highly Responsive to internal customers

• Process and record deal data, timely and accurately
• Compiles and distributes regular recurring reports for weekly update meetings
• Produces presentation materials with direction from management and/or team leads
• Maintains consistency with various company form documents
• Research lease agreements and tenant data to generate summary reports
• Maintains tenant design criteria manuals for each assigned property
• Tracks and monitors all delivery dates required by a lease
• Encode updates about tenants and leases received from Property Management and Leasing teams
• Check emails daily (manage personal inbox and administrative inboxes)
• Sales Data Entry and reporting
• COI Data Entry and reporting
• Edit Site Plans
• Perform other duties as assigned

Qualifications: 

• Bachelor’s degree 
• Minimum 5 years of experience in an administrative support or data compilation role 
• Ability to communicate clearly and effectively, both orally and in writing, with different audiences 
• Team player who is organized, proactive, and works well with others 
• Comfortable working in a high growth organization with a sense of urgency
• Familiarity with commercial leasing language, retail lease agreements and/or paralegal experience a PLUS 
• Prior experience working U.S. hours and shifts 
• Yardi familiarity a PLUS (property accounting software
• Residing in Metro Manila and Luzon (nearby) areas

Must have proficiency in:

• Microsoft Tools (excel, PowerPoint, word, etc
• Google Suite
• Gmail
• Adobe illustrator

Can you crack the code to a sublime user experience, and would you like to develop not only cool solutions, but also yourself in an uplifting environment with fantastic benefits?

Along with 25 dedicated front-end developers, you will work on Danish and international projects. Check out two incredible projects our developers are very proud of here and here.

If you join our fantastic front-end team, you will develop intuitive, user-friendly solutions for our clients while putting your technical leadership skills to use. You will set the direction for our architecture and will manage the execution and overall quality of the technical deliveries of a team.

You will have a client-facing role and will contribute to our commercial business teams' pre-sales agenda as a technical expert.

Taking part in management activities is a possibility, but it might not be the first thing to do, but something to be discussed along the way.

The tech stack varies depending on the project, but we are currently focused on React and Vue plus Next.js and Nuxt.js as an extra layer. We are big fans of TypeScript too.

About ITRS

Recognised as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are rapidly growing.

Our headquarters are in Shoreditch - London's tech hub – with offices in other UK and global locations from the Netherlands to Manila, NYC and Florida. We pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people.

Scope of Role

Reporting to our Client Services Manager, in this role, we are looking for a enthusiastic techie to join our Customer Success Team. You’ll do a lot of fun technical learning with Linux, Windows, MySQL/MariaDB, AWS and Opsview Monitor and Opsview Cloud, ready to provide technical support to our customers.

Your primary role will be to deliver sound technical advice to customers promptly. You will have Linux knowledge with MySQL/MariaDB. You will work within a global team to provide a high level of service to both external and internal customers and will relish the opportunity to work with the latest technologies.

As a Technical Support Engineer, you will:

You will work in our Manila office, operating a staggered day shift pattern over a 7 day period when up to speed, with an on call rota, one weekend in four.

• Troubleshoot, diagnose and resolve technical support issues with Opsview Monitor and Linux
• Work directly with customers by phone and email/ticketing system
• Provide and process information in response to enquiries, concerns and requests regarding products and services with accuracy and speed.
• Advocate for our internal processes to ensure we always deliver a high quality and efficient service to our customers
• Work collaboratively to build and maintain productive working relationships with Customer Support Team members and other departments, to ensure customer needs are met and issues are resolved
• Demonstrate your willingness to contribute directly and indirectly to other tasks within Customer Success

You will have:

• 3+ years Linux experience in CentOS, RedHat, Debian or Ubuntu
• 3+ years of experience with querying databases, e.g. MySQL / MariaDB
• Composed using with the Linux command line, installing software
• An interest in InfluxDB, Ansible, AWS Certifications (Desirable)
• Scripting experience in Bash, Python or Perl (Desirable)
• Knowledge in database tuning and troubleshooting (Desirable)

Our Benefits

• Health Insurance for you and your dependants
• Supplemental Medical Claim
• Employee Assistance Programme
• Retirement Plan
• Flexible Hybrid Working
• Enhanced Parental Leave
• Life Assurance
• Subsidies and Allowances

ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.

We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.

Position Type :

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Education Desired :

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We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the team

As a Software Engineer you could work with bleeding edge technology as you build innovative fintech products that change the way the world pays, banks and invests. This will involve developing core versions of software applications, identifying client requirements and technical specifications, interacting with engineering groups and training clients on applications.

What you will be doing
• Analyzes, designs, programs, debugs and modifies software enhancements and/or new products used in local, networked or Internet-related computer programs. (Code must be used in core version of applications available for sale commercially.)
• Interacts with product managers and/or users to define system requirements and/or necessary modifications.
• Participates in software design meetings and analyzes user needs to determine technical requirements.
• Write technical specifications based on conceptual design and stated business requirements.
• Writes code, completes programming and performs testing and debugging of applications using current programming languages and technologies.
• Completes documentation and procedures for installation and maintenance.
• Trains and communicates with internal Client Training, Client Relationship and Sales teams on systems application.
• May be responsible for developing or executing project plans, budgets and schedules and for documenting work and results.
• May deliver informational and decision-seeking presentations to technical and business groups to internal and/or external audiences.
• Other related duties assigned as needed.

What you bring

• Experience in Cobol Mainframe
• Experience in Payments/Cards Systems is a plus

• Knowledge of end-to-end systems development life cycles, e.g., waterfall, iterative and other modern approaches to software development
• In-depth understanding of design patterns and their application
• Fluency in developing and understanding sequence diagrams, class models, etc.
• Proficiency in solutions design and requirements definition disciplines leveraging model driven design based tools and techniques including conceptual solution component models, business process models, use cases, etc.
 

What we offer you

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

As a Lead Integration Engineer, you will be reporting to the Director of Strategy & Architecture and will be responsible for developing practical and workable digital solutions for our business and technical teams. You will analyze and evaluate systems and business requirements to craft scalable and adaptable solutions, collaborating with Operations, Enterprise, Growth, and Digital teams. We are seeking individuals with a strong background in developing such systems and a genuine enthusiasm for empowering team members to contribute to their construction and maintenance. The Integration Lead will collaborate closely with both our business users and technical team, serving as the authoritative figure in the domain and subject matter. Ideally, candidates should have experience guiding the planning, creation, and deployment of MuleSoft integration solutions within a corporate setting.

What you'll be doing:
Solution Design & Architecture

• Design and develop MuleSoft integration solutions that align with the organization's business needs and standards
• Build architecture diagrams and workflows to demonstrate steps and describe logical operational steps of the system
• Create accurate work estimates and design solutions for execution

Project Execution & Subject Matter Expertise

• Represent and communicate technical requirements and trade-offs in a business environment to facilitate effective decision making
• Work on complex projects independently and with a team during multiple phases of a project
• Be the subject matter expert who acts as a “consultant” on complex projects/initiatives

Other Duties & Responsibilities

• MuleSoft support during season
• Work on enhancements to CI/CD as required
• Collaborate with technical teams located in different geo locations: North America, Manila and India.
• Provide support during testing various integrations working with cross functional teams (Digital/Enterprise/QA)

What we’re looking for:

• 5+ years in integration development and MuleSoft implementation
• In-depth knowledge and hands-on experience with MuleSoft Anypoint Platform, including Mule Runtime, Anypoint Studio, DataWeave, and API management
• Ability to design, develop, test, deploy, and maintain integration solutions using MuleSoft
• Familiarity with MuleSoft best practices and design patterns
• Experience working with ERP, CRM & Data Warehouse systems
• Experience in designing scalable and high-performance integration solutions
• Expertise in API design and management using MuleSoft's API Manager
• Proficiency in the fundamentals of Java programming, including syntax, data types, control flow, and object-oriented programming (OOP) concepts
• Experience with popular Java frameworks such as Spring Framework, Hibernate, and Apache Struts
• Retail and eCommerce industry experience is desirable
• Bachelor’s degree in computer science or a related technical field

Location: The Lead Integration Engineer position is a work-from-home position for Balsam International Unlimited Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila, Bataan, Batangas, Bulacan, Cavite, Laguna, Pampanga, Rizal, and Tarlac areas only.

Our must-haves:

• Must be open to joining some face-to-face gatherings, like our monthly functional meetings and quarterly teamwide events.
• Must have a back-up laptop or desktop for use, if primary laptop encounters issues.
• Must have a fast, reliable DSL, Fiber or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10MBPS.
• Must have a back-up internet connection of the same speed, if primary connection becomes spotty.

Status: This is a full-time, permanent position with benefits.

Hardware Provision: Company-issued Laptop will be provided on the first day.

At Balsam International, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, this includes:

• Government-mandated Benefits (SSS, PAG-IBIG, PhilHealth)
• 13th Month Pay
• Paid Leaves. We use time off to rest, go on vacation, or just sleep in! Our paid time off is flexible to our needs.
• Internet Subsidy. With internet allowance, we are set up for success.
• Healthcare Coverage (+ 2 dependents). We worry less about rising medical costs with flexible quality healthcare benefits.
• Maternity, Paternity, and Solo Parent Benefit. We make sure parents are supported while they navigate work and family life.
• Continuous Learning and Professional Development Benefit. Our professional and personal development are fully supported. Whether it be online courses, workshops or books!
• Mental Health Support. We manage work and life's challenges through Mental Health Day breaks, 24/7 professional counselling, and curated webinars.
• Company Incentive. An additional cash-based perk for all our Brandits based on company's performance.
• Meeting & Team Building Allowance. Happy tummies make our meetings more fun and productive!
• Shutdown Week. We can spend more time on things that matter with an additional one week paid time off on top of paid leaves.
• Volunteer Time Off. With two paid days off, we are able to volunteer for advocacies we believe in.
• Bereavement Leave. We get additional paid leaves when a loved one passes to grieve and provide immediate support to our families.

In our Integration Domain, we provide banks a sustainable path in combining Avaloq and ecosystem products value propositions.

You will be surrounded by smart, highly capable people who are passionate to build the next generation of innovative applications to address the upcoming challenges of integrating our Avaloq Core Banking systems with different third parties being able to cope with all the new technologies.

In Messaging team, we evolve and maintain frameworks that allow developers to build APIs, and microservices that bridge Avaloq's core banking platform to third-party providers.

We are looking for a passionate Backend Developer to join our team to help us in the development and maintenance of our integrations products.

Your key tasks 

• Work as part of an agile development team in line with the product roadmap
• Design and implement Back-End Integration products and services
• Improve code quality via Unit and Integration tests
• Follow and promote best coding practices within the team
• Perform code reviews and coach junior team members
• Take ownership and responsibility for his area of expertise

• This position reports to the Junior Operations Executive, its equivalent if not higher, within the Oil, Gas and Chemicals (OGC) business line.

Position: Web Solution Engineer

Work Hours (Client): Mondays to Fridays, EST

Pay Range: $1200 - $1800/month 

Location: Fully Remote

Responsibilities

• Assess current technology used and develop steps and processes to improve
• Work alongside account management, operations, customer service and data teams to monitor product performance and resolve bugs/issues
• Monitor merchant’s international site performance, ensure smooth performance, and take process improvement and Merchants’ feedback, input and requests back to the Product and Engineering teams
• Provide ongoing education and technical assistance to internal teams and OpenBorder merchants
• Support the Sales and Product teams in introducing OpenBorder solutions to merchants and partner

• 2+ years experience in project management & engineering
• 2+ years experience in solution design / integration with direct client interaction, in SaaS-based environment - technical sales or solutions engineer role preferred
• BS/Master’s degree in Computer Science or another technical field
• Strong communication skills with the ability to convey complex technical concepts to both technical and non-technical audiences
• Firm understanding of systems integration concepts and API implementation
• Strong understanding of go-to-market strategies and sales enablement needs is a plus
• Established problem-solving skills and troubleshooting abilities
• 1+ previous experience in eCommerce and Logistics/Operations environment is key
• Knowledge on Shopify and other eCommerce solutions is key
• Ability to multitask and work well under deadlines in a fast paced environment

Position Overview: As a Civil Engineer specializing in site development, you will play a pivotal role in transforming existing conditions into well-designed and functional site plans. Utilizing your expertise in AutoCAD and drainage calculations, you will assist in the design and development of drainage plans, site layouts, storm drainage systems, and utilities integration. You will collaborate with project teams remotely to ensure that site plans meet regulatory requirements and client objectives across various market sectors. 

Key Responsibilities: 

• Utilize scan-to-plan processes to assess existing site conditions and assist in the development of design concepts remotely. 

• Develop site plans with drainage calculations, incorporating stormwater management strategies and utilities integration. 

• Prepare drainage plans, site layouts, and storm drainage systems remotely to support land development projects. 

• Collaborate with project teams remotely to integrate stormwater calculations, grading, and utilities into comprehensive site plans. 

• Coordinate with regulatory agencies and stakeholders remotely to obtain approvals and ensure compliance with applicable codes and standards. 

• Bachelor's degree in Civil Engineering or related field from an accredited institution. 

• Minimum of 5 years relevant work experience in civil engineering practice. 

• Advanced to expert proficiency in Civil 3D usage.  

• Preferably with hydrology and hydraulics software for modeling stormwater runoff and designing stormwater management systems such as HydroCAD. 

• Experience in Stormwater & Sewer Analysis (SSA) and Flood Analysis (FA) in Civil 3D is preferred but not a mandatory requirement. 

• Strong understanding of drainage calculations, stormwater management, and utilities integration. 

• Experience working on civil, land development, residential, commercial, and public/community institution projects. 

• Excellent communication, problem-solving, and teamwork skills. 

• Ability to work effectively in a virtual environment and collaborate with remote teams during US business hours. 

Salary: P60,000 to P90,000 (Monthly Package)

Schedule: Monday – Friday (10:00 PM – 7:00 AM PHT)

What are we looking for?

Skills Required:

• At least 4+ years of experience on a similar role
• Expertise in investment principles, asset allocation and portfolio management.
• Background in banking and/or financial services industry
• Proficiency in Microsoft Office, especially Excel and PowerPoint.

Nice to Have:

• Familiarity with Excel VBA is a plus for tasks involving automation and streamlining coding processes.
• CFA

What will you do?

Client Reporting & Presentations:

• Draft and update client investment presentations, encompassing performance reports and market analysis.
• Maintain and update forecasting models for private investment portfolio.

Investment Database & Performance Monitoring:

• Manage the Private Investment Database, ensuring accurate cash flow reconciliation and asset value tracking.

Portfolio Analysis, Management & Modeling:

• Perform diagnostic analysis and create rebalancing plans on client portfolios and execute Monte Carlo simulations for risk assessment.

Investment Compliance & Operations:

• Ensure compliance with regulatory requirements, including AML/KYC.
• Coordinate with custodians for accurate cost basis reconciliation.
• Manage private investment subscriptions and account openings.

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client, an American Financial Services company with over 39 years of expertise in delivering investment, financial advisory, and wealth management services, is gearing up to grow its team. They have delivered client-centric planning and sophisticated investment advice for the past four decades and is dedicated to serving client families worldwide and providing objective advice focused on our client's best interests.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

The Software Release Engineer will be working in the newly established Release Management Hub team in Makati (Metro Manila), taking care of Avaloq software releases for our clients in Switzerland and Liechtenstein.

We build, configure, and deploy various software artifacts in test, integration, and production environments. You will be responsible for a defined set of customers and support them during various SDLC phases and go live.

Your key tasks

• You will be involved in planning and rollout of various Avaloq products in the controlled environments.
• You will have end-to-end accountability for the successful delivery of releases into the Live environments.
• Accountable for release scope validation with project managers and delivery managers.
• Ensures technical validation of all releases are completed and reported for the Go Live.
• Create and manage implementation plan, release meetings and production cutover.
• Taking responsibility for software packaging, code merge and log analysis of Avaloq core and front platforms
• Collaborating with specialists of different areas for the implementation of cross-domain activities
• Building trustworthy relations with internal and external stakeholders as developers, Project Managers, Test Managers and Client Managers.
• Document and educate the users on release, configuration, DevOps, and deployment management best practices.

Please take good note of the fact that you will work with clients based in Europe; for this reason, we have established shifts to accommodate various time zones. These include regular office hours (Manila time), mid-shifts (up to 1:00 AM), as well as on-call availability services.

About Pluto

Pluto is the Enterprise Spend Management platform for MENA serving the $30 Trillion+ B2B Payments market. Pluto has been awarded the "Corporate solutions of the year" by the Middle Eastern Fintech Association.

Pluto is backed by some of Silicon Valley’s top-tier venture capital firms. We’ve raised $7M Seed from top investors and operators, including founders from Ramp, Airbase, Plaid, Italic & Senior Leadership at Shopify, Cash App, Checkout.com, Alloy and some of the worlds most successful FinTech VCs like GFC, Graph Ventures, Soma Capital, Adapt Ventures, amongst others who’ve trusted us

• Remote Friendly Workplace
• Frequent team off sites!
• Bonuses on exceptional performance

Position Type :

Type Of Hire :

Education Desired :

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

The Software Release Engineer will be working in the newly established Release Management Hub team in Makati (Metro Manila), taking care of Avaloq software releases for our clients in Switzerland and Liechtenstein.

We build, configure, and deploy various software artifacts in test, integration, and production environments. You will be responsible for a defined set of customers and support them during various SDLC phases and go live.

Your key tasks

• You will be involved in planning and rollout of various Avaloq products in the controlled environments.
• You will have end-to-end accountability for the successful delivery of releases into the Live environments.
• Accountable for release scope validation with project managers and delivery managers.
• Ensures technical validation of all releases are completed and reported for the Go Live.
• Create and manage implementation plan, release meetings and production cutover.
• Taking responsibility for software packaging, code merge and log analysis of Avaloq core and front platforms
• Collaborating with specialists of different areas for the implementation of cross-domain activities
• Building trustworthy relations with internal and external stakeholders as developers, Project Managers, Test Managers and Client Managers.
• Document and educate the users on release, configuration, DevOps, and deployment management best practices.

Please take good note of the fact that you will work with clients based in Europe; for this reason, we have established shifts to accommodate various time zones. These include regular office hours (Manila time), mid-shifts, as well as on-call availability services.

We are seeking a highly skilled and experienced Splunk Engineer with a strong background in Security. The successful candidate will be responsible for designing, implementing, and managing our Splunk infrastructure in a hybrid cloud large scale environment.

Your key tasks 

• Design, implement, and manage the Splunk infrastructure.
• Deploy and manage Splunk indexer clusters and search head clusters.
• Performing optimization of existing clustered Splunk deployments.
• Monitor operations of Splunk platform to enable proactive issue identification, response, and resolution.
• Integrate Splunk with a wide variety of legacy data sources, industry leading commercial security tools and Cloud Service provider facilities.
  • Build Splunk Technology Add-ons.
  • Build custom script in the following languages (Python, Bash, PowerShell, VBscripts).
  • Build Splunk apps to be deployed on thousands of Splunk Universal Forwarders.
  • Interact with REST API endpoints.
  • Interact with RBDMS in SQL.
• Effectively and efficiently onboard data sources, create indexes and data model, create CIM compliant data mapping, establish health monitoring and KPIs.
• Manage Splunk knowledge objects (Apps, Dashboards, Saved Searches, Scheduled Searches, Alerts. etc.)
• Manage Splunk Role Based Access Control.
• Onboard Threat Intelligence feeds and correlate with data.
• Assist Security Analysts providing them consultancy to leverage the Splunk environment.
• Drive the operational model transformation of SecOps.
• Identify technology gaps, security gaps, develop solutions and make recommendations for continuous improvement.
• Develop and maintain documentation for Splunk infrastructure and processes.
• Work closely with IT, security, and operations teams to understand their requirements and provide Splunk solutions
• Provide training and support to end-users on how to use Splunk effectively.

LOOKING FOR FILIPINOS WHO ARE PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Job title:  CG CR Operations Specialist

Salary range: USD 1200-1500/month

Schedule: M-F 9AM - 5PM EST

ABOUT THE COMPANY

The company is a US based consulting company that provides consulting services for law firm owners. We’ve been in business for 7 years and want to grow and expand our team with the right people. Our values include: communication, independence, and integrity.

About the Role:

As the Right Hand Person / Operations Specialist, you will play a crucial role in managing and optimizing our operations. You will be responsible for creating and managing workflows using Airtable, Zapier, and Notion, completing YouTube and ChatGPT courses so you can provide feedback on our YouTube channel, and supporting various writing and technology-related tasks. Your goal will be to handle the smaller operational details so that I can focus on higher-level strategic initiatives for our clients.

Responsibilities:

Operations Management:

• Develop, implement, and manage workflows using Airtable, Zapier, and Notion.
• Identify operational inefficiencies and propose automated solutions using Zapier.
• Maintain and organize data and processes in Airtable and Notion.

Content Creation and Management:

• Assist with YouTube content creation and management, following guidance from provided courses.
• Implement strategies and advice from ChatGPT courses to improve our operations and client offerings.
• Use Canva and have an eye for clean and minimal graphic design.

Writing and Communication:

• Support various writing tasks, including drafting emails, creating content, and preparing reports.
• Ensure clear and effective communication across all platforms.

Technical Support:

Provide technical assistance with various tools and software used in our operations.

Stay updated with the latest technology trends and tools that can enhance our efficiency.

• At least 2 years of relevant experience.
• Proven experience with Zapier (must have ), Airtable, and Notion.
• Strong understanding of workflow automation and process optimization.
• Excellent written and verbal communication skills.
• Ability to take initiative and work independently with minimal supervision.
• Experience with content creation and management, particularly for YouTube.
• Familiarity with ChatGPT and the ability to implement course advice effectively.
• Tech-savvy with the ability to quickly learn and adapt to new tools and software.
• Must work US EST time zone.

As a member of the web banking payments team ,you will be part of a group of highly skilled, motivated and dynamic people that are responsible for very central parts of our highly flexible web banking product with robust architecture based on proven design and usability principles.

Your key tasks 

• Design new banking product features and functionality in collaboration with business analysts, product owners, software architects
• Maintain, customize and update existing functionality in the web banking 
• Provide technical support to customers and internal stakeholders
• Perform code reviews and coach junior team members 
• Work in an Agile environment, in a multicultural team with a high degree of coordination and synchronization, helping to constantly improve our processes and introduce new technologies
• Update of technical documentation in close collaboration with the product documentation team
• Understand the architectural big picture, support and consult our stakeholders - customers, partners as well as internal business teams 

Position : E-commerce Operations Associate

Work Hours:  Monday to Friday 9 am-6 pm EST

Holidays : TBD

Pay Range: $900 - $1,500

RESPONSIBILITIES

E-commerce Management:

• Create, update, and manage product listings for accuracy and appeal.
• Oversee order processing from receipt to fulfillment.
• Monitor and manage inventory levels, coordinate restocking and returns.
• Analyze sales data to identify trends and improve shopping experience.
• Provide exceptional customer support for inquiries and issue resolution.
• Coordinate with vendors globally for stock management and new product launches.

Logistics and Supply Chain:

• Coordinate efficient and cost-effective product delivery with shipping providers.
• Ensure compliance with customs and handle international shipping issues.

Customer Service:

• Assist customers with product inquiries, sizing, availability, etc.
• Provide information on shipping options and track deliveries.
• Handle returns, exchanges, and complaints with professionalism and customer-centric approach.

Social Media:

• Assist with planning and coordinating photoshoots for high-quality brand imagery.
• Schedule and post content across social media platforms with a consistent brand voice.
• Monitor and analyze follower engagement to optimize social media strategies.

• At least 3 years of experience in e-commerce management.
• Proficiency in Shopify as an e-commerce backend.
• Strong familiarity with Google tools such as email and Drive.
• Experience with customer service platforms like Gorgias or Zendesk.
• Proficiency in product listing management.
• Strong organizational skills for order processing and fulfillment.
• Ability to analyze sales data for inventory optimization.
• Knowledge of international shipping regulations and experience in shipping coordination.
• Detail-oriented with logistics management skills.
• Excellent customer service skills, including handling inquiries and sales-related questions.

Working at Merkle

Merkle is a leader in data-driven customer experience management (CXM). We are experts in customer experience strategy and consulting, user experience design, CRM, data management, commerce, mobile, content management systems (CMS), AdTech and MarTech platforms.

We embody the combination of local and global: Here in Denmark, we are 300 colleagues working in the offices in Copenhagen and Aarhus. We are also a part of Merkle worldwide and dentsu – a global agency network covering 145 markets.