ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced IT NETWORK ENGINEER to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities

• Diagnose and troubleshoot network connectivity issues. 
• Planning and implementing network infrastructure projects and technology initiatives based on the customer or business requirements 
• Performing routine network optimization to ensure efficient data flow. 
• Maintaining network configurations, identifying vulnerabilities, and ensure the reliability and security of network devices. 
• Identifying issues and errors prior to or when they occur and log all such incidents in a timely manner. Capture all required and relevant information for immediate resolution 
• Collaborating with cross-functional teams, clients, and third-party support partners to ensure smooth integration of client network systems. 
• Providing pro-active guidance, mentorship, leadership example, and recommendations to junior team members. 
• Proactively researching and locating necessary tools and processes to identify troublesome trends as they develop. 
• Performing ad hoc IT-operations related assignments and projects as required 

• 1 to 2 years IT Network Engineer experience in a BPO setting or similar 
• Excellent Verbal and Written English communication skills 
• Ability to think outside the box, analytical regarding complex situations 
• Amenable working onsite in MAKATI and MANDALUYONG
• Willing to work Night Shifts 

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Stong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all-inclusive environment where everyone thrives

As a Quality Assurance Engineer, you will be responsible for ensuring the quality of our software. You will work closely with the Head of QA and the engineering team to determine, understand and derive scenarios from the requirements and execute test cases. You will be joining a small and growing team and have the opportunity to grow and learn new skills. In order to thrive and enjoy this exciting position, you must be a self-starter and be productive with minimal supervision.

Job Responsibilities

• Analyze provided requirements and specifications
• Create comprehensive test plan and and detailed test cases
• Create well-defined test scenarios and test data
• Plan, estimate and prioritize testing activities
• Create comprehensive proof of tests
• Identify, record and document defects accurately and correctly
• Track reported defects and discuss and collaborate with the engineering team 
• Perform UI, sanity, functional, regression, component and end-to-end testing
• Contribute to the creation of technical and end user product documentation

Job Requirements

• 4+ years experience in Software Quality Assurance
• Able to quickly learn custom development frameworks and new technologies
• Solid experience of Agile software development and other software methodologies
• Able to work effectively with continuous change requirements and short deadlines under minimum supervision
• Strong experience of mobile/online content platform quality testing and product release
• Extensive experience in writing clear, concise and detailed test cases
• Possess strong analytical and problem-solving skills
• Self starter and self learner
• Good communication skills
• Degree in computer science or relevant field a plus

Minimum Required Technical Skills

• Strong knowledge of software QA methodologies, tools and processes
• Hands-on experience in: Requirements analysis, Test planning, Test case detailing and Defect tracking
• Strong experience in writing clear, concise and comprehensive test plans and test cases
• Strong experience in defect reporting, tracking and management
• Experience working with database operations
• Experience working with API calls
• Quick understanding of the functionality of the application under test
• Out of the box thinking to test and break the application under test
• Experience with any automated and / or performance test tools is a plus

Other Requirements

• Strong verbal communication skills
• Quick learner and able to develop subject matter skills
• Being able to manage multiple projects at the same time
• Available for scheduled and ad-hoc calls/meetings/chats during weekdays working
• Quiet workspace, conducive to video meetings & calls
• Access to a reliable high-speed Internet connection; at least 25MBPS.
• Double monitors preferred but not required (if available)

Competitive Salary Package

Work from Home Setup

Note: This is a hybrid-Work From Home opportunity. Regular in-person meetings may be scheduled for key projects and deliverables.

About Us

Anytime Mailbox, a worldwide trailblazer in the virtual mailbox industry, enables individuals, small businesses, content creators, and digital nomads to establish a real street address with a mailbox at over 1,800 locations across the planet. A virtual mailbox eliminates having to be at a physical location to get postal mail while ensuring you'll never miss your mail. With our easy-to-use app, clients can view and manage their postal mail & packages from anywhere in the world and decide whether they want their mail forwarded, scanned, shredded, or thrown away.

We are genuinely decentralized. Embracing work at home since 2013, we appreciate the value of a flexible schedule and work-life balance. We trust our team members to achieve our common goals that have enabled consistent, rapid promotion from within, long-term relationships, and 100% job satisfaction. Because we are at the starting point of our clients' endeavors, our diverse team members enjoy a shared sense of excitement in solution building. Want to join a team enabling our clients to achieve their dreams?

As a Software DevOps Engineer, you'll assume the crucial responsibility of building, managing, and automating our DevOps and Cloud infrastructure. Collaborating closely with development and operations teams, success in this role demands proactive problem-solving abilities, enabling you to drive projects while nurturing a culture of continuous improvement.

Your key responsibilities will include:

• Deployment, automation, management, and maintenance of our cloud-based DevOps system.
• Ensuring the availability, performance, security, and scalability of all cloud infrastructure environments.
• Managing the creation, release, and configuration of cloud infrastructure environments.
• Evaluating new technology alternatives and vendor products.
• Troubleshooting system issues across various application domains and platforms.
• Implementing critical system security measures following best practices and leveraging prolific cloud security solutions.
• Providing recommendations for architecture and process enhancements.
• Defining and deploying systems for metrics, logging, and monitoring on the cloud platform.
• Designing, maintaining, and managing automation tools for various operational processes.
• Administering Google Apps and Gmail, including configuration, security, procedures, and best practices.

Requirements

• Over three years of experience in provisioning, operations, and management of AWS environments.
• Demonstrated competency with the following AWS services: ECS, EC2, ECR, S3, RDS, VPC, IAM, QuickSight, CloudFront, CloudFormation, CloudWatch, SQS, ElastiCache, Lambda.
• Strong understanding of how to secure AWS environments and meet compliance requirements.
• AWS Disaster Recovery design and deployment across regions is a plus.
• Experience with multi-tier architectures: load balancers, caching, web servers, application servers, databases, and networking.
• Over three years of experience in building, managing and automating Azure DevOps.
• Experience in creation of highly automated infrastructures.
• Managing sporadic MIS related tasks, such as email account management 
• Clear written and verbal communication.
• Manage your own time and work well both independently and as part of a team.
  
  

Other Requirements

• Strong verbal communication skills
• Quick learner and able to develop subject matter skills
• Being able to manage multiple projects at the same time
• Available for scheduled and ad-hoc calls/meetings/chats during weekdays working
• Quiet workspace, conducive to video meetings & calls
• Access to a reliable high-speed Internet connection; at least 25MBPS.
• Double monitors preferred but not required (if available)

Competitive Salary Package

Work from Home Setup

Note: This is a hybrid-Work From Home opportunity. Regular in-person meetings may be scheduled for key projects and deliverables.

About Us

Anytime Mailbox, a worldwide trailblazer in the virtual mailbox industry, enables individuals, small businesses, content creators, and digital nomads to establish a real street address with a mailbox at over 1,800 locations across the planet. A virtual mailbox eliminates having to be at a physical location to get postal mail while ensuring you'll never miss your mail. With our easy-to-use app, clients can view and manage their postal mail & packages from anywhere in the world and decide whether they want their mail forwarded, scanned, shredded, or thrown away.

We are genuinely decentralized. Embracing work at home since 2013, we appreciate the value of a flexible schedule and work-life balance. We trust our team members to achieve our common goals that have enabled consistent, rapid promotion from within, long-term relationships, and 100% job satisfaction. Because we are at the starting point of our clients' endeavors, our diverse team members enjoy a shared sense of excitement in solution building. Want to join a team enabling our clients to achieve their dreams? 

Location

Remote

Department

Technology

Employment Type

Full-Time - PH

Minimum Experience

Mid-level

Company Background:

Angkas is the leading motorcycle ride hailing app in the Philippines. But we are more than just an app. Our mission is to improve the quality of life of our customers and bikers. We are doing this by driving meaningful changes in the way they lead their lives. Since 2016, Angkas has helped millions of customers navigate the traffic of Metro Manila while uplifting the lives of over 30,000 biker partners.

Our service has significantly cut back the travel time and costs of our customers, thereby giving them better control of their time and money. For our bikers, we’ve consistently championed road safety while providing them a sustainable source of livelihood. Our brand is also well-loved for our award-winning social media presence that uses humor and wit to emotionally connect with our customers. Indeed, Angkas has achieved so much while overcoming numerous regulatory challenges, a proof that our service is essential for ordinary Filipinos.

What you’d be doing:

• 100% automation, implement GitOps principle, build, deploy and ship infrastructure for cloud-native software solutions using Terraform and ArgoCD.

• Support backend, mobile, data developers in their daily work with questions around tooling, deployment, CI/CD, and many others. You should be able to use Gitlab CI/CD or anything similar.

• Secure cloud infrastructure for internal and external systems with Hashicorp Vault, Google Secret Manager, or something similar configuration secrets, etc.

• Create application dashboards, alerting and metrics needed for Monitoring with Dynatrace or Grafana Stack. Participate in on-call rotations with the Platform DevOps Team.

• As a Senior Engineer, mentor and provide guidance to others, fostering knowledge sharing and continuous improvement, implement and drive projects with minimal to no supervision.

Business Opportunity:

The Philippines is the second largest population size in Southeast Asia, behind only to Indonesia. In 2019, Waze named Manila the world’s worst city for traffic. On average, it takes a car almost five minutes to travel one kilometer in the city. This is where Angkas comes in. Unlike cars, motorcycles can cut through traffic, making them an ideal alternative transport for traffic-congested cities. The strong product-market fit for motorcycle taxis has led to the phenomenal growth and popularity of Angkas.

But more than just providing an alternative transport, Angkas is driven by an ambitious goal. We want to help end poverty in the Philippines by providing a sustainable livelihood to 18 million motorcycle bikers. That said, we are a purpose-driven company looking for like-minded individuals who believe in using their expertise to create a positive impact in the lives of millions of customers and biker partners.

• 5-8 years of experience as DevOps Engineer.

• You have strong experience working with Cloud Platforms preferably GCP, but AWS, Azure and other cloud providers is ok

• Kubernetes and Terraform should be your bread and butter

• You have solid knowledge of CI/CD setup and deployment principles

• You should know scripting or programming language such as Bash, Python, Go

• Good networking skills in the area of DNS, VPCs, Subnets.

• Deep knowledge of Linux and system administration tools.

Why join Angkas?

• Free Lunch in the office
• Free drinks, choco/coffee
• Allowance
• Team buildings
• Flexible work hours
• Hybrid set-up
• Health insurance/Transpo allowance
• Company Christmas gift
• Company events
• Office Gym

1. Under the authorization of the company, conduct penetration testing, security testing, and vulnerability mining on systems, networks, servers, and App applications
2. Responsible for the emergency response to security incidents, including the construction of emergency response processes, emergency drills, emergency handling, review and summary, and tracking and tracing the source of hacker attacks
3. Write a security assessment report for the problems found in the penetration test, put forward modification suggestions and mitigation measures, and promote the solution of the problems
4. Research the industry's latest internal and external network penetration testing technologies and methods, and continuously optimize solutions

1. Pay attention to the latest web application vulnerabilities and system vulnerabilities, and quickly grasp the vulnerability exploitation methods, and be able to understand the vulnerability principle, exploitation method and repair method
2. Familiar with code auditing, such as ASP/ASP/NET/PHP/JAVA code protection
3. Proficient in using common tools such as AWVS, Burp Suite Pro, SQLMap Metaspoloit, Cosbalt Strike, etc
4. Familiar with the attack techniques of Windows and Linux platforms, and understand middleware vulnerabilities such as Apache and Nginx
5. Proficient in using one or more scripting languages such as Python, Go, PHP, Shell, etc., and be able to independently write various gadgets and EXP to improve work efficiency
6. Familiar with Trojan horse killing, fishing, harpoon and puddle attacks
7. Proficient in social engineering
8. Fluent in English, Chinese is preferred

OPEN TO ALL NATIONALITIES

Work location: Pasay, Philippines

Work arrangement: Onsite, 6 days a week, 9 hours per day (include 1 hr lunch break), 4 days off per month

Basic salary is up to 300K PHP

Monthly Performance Bonus up to 30% of basic salary

Year-end benefits: 13-16 salary +++ Spring Festival red envelope (adjusted according to the company’s operating conditions)

Perfect attendance award: RMB 500

Salary increase: There is a salary adjustment mechanism at least once every six months.

Festival gifts: Festival gifts: Birthday gifts, Dragon Boat Festival, Mid-Autumn Festival, New Year's Day, Spring Festival.

Basic benefits: The company provides accommodation or accommodation subsidy worth of 15,000 PHP

Meal benefits: The company provides 3 meals a day

Holiday benefits: The company provides 15 days of paid leave after 1 year of work, and the company will bear the air ticket expenses. Paid marriage leave, bereavement leave, maternity leave, and other related holidays. And enjoy reimbursement of air tickets and visas for return vacations.

Safety guarantee: apply for 9G work permit after becoming a regular employee

Loyalty reward: Loyalty award of 20,000 RMB for 2 years of employment and 50,000 RMB for 5 years of employment.

• Design, implement, and maintain secure and scalable network solutions across diverse environments (remote, corporate, wired, wireless, SD-WAN).
• Integrate and manage cloud network deployments across Azure, OCI, AliCloud, and AWS platforms.
• Perform routine network maintenance tasks, including system upgrades, patching, security configurations, QoS adjustments, and equipment monitoring using SolarWinds tools.
• Proactively identify and troubleshoot network issues, minimizing downtime and ensuring service continuity.
• Leverage ITIL and ServiceNow to implement best practices for service management and incident resolution.
• Participate in on-call rotations and provide after-hours support as needed.
• Collaborate with cross-functional teams and external partners to achieve common goals.
• Contribute to knowledge sharing and act as a subject matter expert (SME) for network infrastructure systems.
• Participate in enterprise disaster recovery exercises to ensure business continuity.

• Oversee the 24/7 operations including traditional NOC monitoring, Level 2 support, and weekend server patching across global locations.
• Possess in-depth knowledge and experience of cloud solutions (Azure, Oracle Cloud, Alibaba Cloud), on-premises infrastructure (Windows Server, Linux, HP/Aruba, Palo Alto SD-WAN), and databases (Oracle, DB2, MS SQL Server, MySQL).
• Proactively identify and troubleshoot network and infrastructure issues, minimizing downtime and ensuring service continuity.
• Utilize and contribute to Knowledge Base (KB) and Standard Operating Procedures (SOPs) for efficient issue resolution and team learning.
• Continuously evaluate and optimize processes and procedures for efficiency and effectiveness.

Position : Operations and Admin Assistant

Working Hours : 40 hrs/week, M-F, 8am-4pm EST(9pm-5am PHT)

Holidays : PH Regular Holidays

Salary Range : USD 900-1500 per month

About the Company

● Freedom & Responsibility - Our culture, summed up in two words.

● Small team, big results - <10 people, >$10m USD annual revenue. Everybody here is crucial and we want

to hire the absolute best people we can find.

● It never gets easier - we just get stronger - We focus on being relentlessly better, bit by bit, every day.

● We don’t know where we’re going, but we know exactly how to get there - We evaluate your decisions based on data and context you consider, not outcomes subject to exogenous factors. Getting the “right” outcome with a wrong approach is very risky.

● Better done than perfect - 80% done is almost always good enough to start.

● Room to be you - You’re here for a job - that’s okay! Our jobs aren’t the most important thing in our lives. What’s most important to you?

About you

● (More) Math and data, please - Appetite and aptitude for numbers and spreadsheets is essential. INDEXMATCH/VLOOKUP at a minimum.

● How can I make this better? - Nobody here is perfect, and nobody knows every right answer. We need you to speak up and share what you see!

● I like chewing on hard problems - Put your initiative and critical thinking skills to work first identifying, and then tackling projects that have no “correct” answer.

● College graduate with technical background - STEM degree or equivalent work experience required. If you’re scared of

computers and numbers, how’d you get this far into the posting?

● Corporate life? No thanks - We welcome both corporate refugees, and those who never saw a fit there in the first place.

Main Responsibilities

● Monitor, report, and act on company metrics (e.g. revenue, turnover, returns, shrinkage, business health, and more)

● Identify and head off problems before they multiply (e.g. customers are returning product Y 5x more than expected - what’s going on and what do we need to do about it?)

● Create, manage, and optimize pricing, photos, text, and advertising approach & budget to ensure appropriate inventory turnover.

● Pitching in whenever and wherever needed, as necessary

HIRING TIMEFRAME

We aim to have the position filled before or during March 2024.

Tools to use

● Google Workspace

● Office 365

● 15 days PTO + PH Holidays Fully remote work environment + technology budget to improve remote setup

● Opportunity for performance bonuses and merit raises We will train you!

● No immediate experience required, but you must be an exceptionally fast learner

● Starting Salary: $1200+ USD/month, paid bi-weekly

Duties and Responsibilities:

People:

• Act as a technical reference for staff on existing and upcoming technologies.
• Liaise with business units, vendors and other IT personnel for project design and planning, or problem resolution.
• Manage and deliver multiple projects with excellent time management and leadership skills.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
• Cross trains other members of the Information Technology department.
• Provide 3rd level support.
• Support and assist the Service Desk team as needed.
• Performs on-call duties on a rotational basis.

Client:

• Architect information and operational support systems.
• Contributes to efficiency improvements through process automation and documentation.
• Contributes to the maintenance of the Information Technology department's disaster-recovery plan.
• Liaise with business units, vendors and other IT personnel for project design and planning, or problem resolution.
• Maintain security, backup, redundancy, and disaster recovery strategies.
• Manage and document systems configurations.
• Manage and monitor all installed systems and infrastructure.
• Install, configure, test and maintain operating systems, application software and system management tools.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Participate in the design of information and operational support systems.
• Own efforts to expand growing cloud presence.
• Architect, plan, implement, manage and maintain cloud infrastructure.
• Submit recommendations to management for upgrades and enhancements.

Value:

• Audit systems and processes to verify compliance and performance.
• Architect, plan, implement, maintain and support Firm standards for server computers, infrastructure applications, backup systems, and storage platforms.
• Document system designs/functions and ensure all documents are updated.
• Coordinate with Ryan IT management in identifying opportunities for improving service delivery methods and procedures; review with appropriate management staff; implement improvements. 
• Performs other duties as assigned.

Education and Experience:

Bachelor's Degree and fifteen or more years related systems administrator experience.

• Ability to work under pressure and time constraints.
• Ability to work in a team environment.
• Excellent business analysis and problem-solving skills.
• Ability to work with people of varying technical skills.
• Quick, analytical thinker.
• Ability to effectively communicate complex concepts.
• Ability to collaborate to determine the most appropriate technical strategies and designs to meet business need.

Computer Skills:

To perform this job successfully, an individual must have a high level of expertise of Microsoft Server Operating Systems and functional components (Active Directory, DNS, DHCP, ADFS), Microsoft® Office Suite, VMware vSphere, Avamar Administration, Storage Administration (preferably Dell Compellent and Nimble Storage), and scripting automation tools (PowerShell). The candidate should also possess solid networking knowledge (OSI network layers, TCP/IP), and cloud infrastructure experience with Microsoft Azure or AWS, and associated automation tools (Ex: Docker, Ansible, Chef, Puppet, Nessus, etc.)

Certificates and Licenses:

Valid driver’s license required.  Preferred certifications: Windows Server, 2008 – Server Administrator (or newer), Microsoft® Exchange 2010 (or newer), VMware Certified Professional 5 (or newer), CCNA, Network+, or Security+.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Work Environment:

• Standard indoor working environment.
• Occasional long periods of sitting while working at computer.
• Position requires regular interaction with employees at all levels of the Firm and external vendors.
• Must be able to lift, carry, push or pull up to 30 lbs.
• Independent travel requirement: up to 25%.

Equal Opportunity Employer: disability/veteran

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Are you a multi-talented individual who is looking for a new challenge? Do you have a passion for supporting business operations and performing various activities to help different departments succeed? If so, we have the perfect opportunity for you!

We are currently seeking a versatile generalist who can support our business operations and perform various activities to aid different departments. As a member of our team, you will have the opportunity to work closely with different departments, ranging from marketing and sales to finance and product development. You will be the go-to person for all types of tasks, and no two days will be the same. You don't need to be an expert in any one area, but you should be willing to learn and adapt to new challenges. We value flexibility, adaptability, and a willingness to grow and improve.

Apply today and join our team of talented professionals who are dedicated to supporting each other and driving our business forward!

Position: Business Operations Member

Working Hours: Monday to Friday, 9 am - 5 pm, Mountain Standard Time

Monthly Salary: Up to US $1,500/mo (Depending on the interview result and client’s approval)

Holiday/Benefits: TBC

About the Company:

A company that specializes in unsupervised AI solutions and is considered the largest supplier in this area.

Responsibilities:

• Attention to Detail

• The Business Operations member must be detail-oriented, ensuring that any errors or discrepancies are caught and raised or resolved. Self-checking their work is important, as is raising any data input or processing concerns (e.g. “bad data” or “report seems off”).

• Organized, Proactive, and Persistent

• With multiple projects coming from multiple teams, the Business Operations team member needs to be organized with data stored efficiently and clearly.  Communications need to be clear and to the point, and if any issues arise or if data or reporting seems broken or missing, communications to that effect should be prompt so that the problem can be resolved. Problems or issues must be pursued to closure rather than left to linger.
• Seek Help or Clarity Rather than “Getting Stuck”
• If and when issues arise or requested data does not appear, the Business Operations member should escalate in a timely manner to project leads and partners. While some degree of self-reliance is important, many problems will require multiple parties to solve, so best to air the problem early and allow management to bring in the right resources to drive resolution.

• Flexibility

• The team member needs to be able to flex between different departments and fulfill different responsibilities, including:
• Support on marketing & sales requests (PPT, website language, blog drafts)
• Support on finance requests (data entry, minor tweaks in Excel models, recording notes of changes)
• Support on product requests (transcribing product release notes)

• At least 2-3 years of experience working in a business operations function.
• Strong proficiency with online applications (e.g. LinkedIn, Dropbox, etc.), and Microsoft Office / Google Suite applications (e.g. Excel, Word, PowerPoint; Google Sheets, Docs, Drive, Slides).  In particular, strong spreadsheet skills to validate data and work with tools such as pivot tables as needed
• Solid English language and good communication skills - able to raise issues and summarize status clearly and effectively in digital communications (e.g. Email, Slack, Jira tickets)
• Detail-oriented - precision and accuracy are critical
• Able to handle multiple priorities and perform under time constraints as needed
• Ability to work in the US - Mountain time zone

Bollore Logistics Asia Pacific is seeking a Customer Operations Solution Specialist to join our team. In this role, you will be responsible for providing exceptional customer service and finding effective solutions to meet customer needs and expectations.

Key Responsibilities:

• • Responsible to handle all customer inquiries and concerns.
• • Ensuring that the organization’s processes remain legally compliant in all transactions.
• • Ensuring that all operational activities/transactions are carried on appropriately; with effective cost-profit technique.
• • Ensuring the quality performance to meet the respective KPIs.
• • Ensuring the quality performance to avoid penalty and surhcarges.
• • Analyze the transaction with the resources available to maximize the profitablity.
• • Sensitive to reinforce the needs of the customer.
• • Provide operational solution at all times with effective cost-profit technique.
• • Provide quality and effective solution to the customers.
• • Positive thinker and aggressive to achieve the target and objective set.
• • Monitor all shipments until billed.
• • Prepare daily monitoring for accounts handle.
• • Prepare weekly, monthly report for Sales business review.
• • Join the Sales team for client meeting, as needed.
• • Communicates with counterpart and secure instructions to handle any shipments.
• • Ensure that pre-alert receive by OPS prior to arrival of the cargo.

Requirements:

• Minimum 3-5 years of experience in freight forwarding operations or customer services
• Strong knowledge of customs regulations and procedures
• Experience with customs declaration systems (e.g. VNACCS/VICS)
• Proficiency in Microsoft Office
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities
• Fluency in English
• Ability to work under pressure and meet deadlines
• Account management experience or knowledge of the fashion industry is a plus
• Team-oriented mindset
• Detail-oriented and goal-driven

WHAT WE OFFER

Bollore Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability.

We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats.

Company Benefits:

• Medical Insurance
• Group Life Insurance
• Paid Leaves
• Medical and Optical Reimbursement
• Birthday Token

Just imagine your future with us…

At Aurecon we see the future through a very different lens. Do you?

Innovation, eminence and digital are at the heart of everything we do. Are you excited about the future?

Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are.

Diversity is at the core of everything we do. We work together to create a culture based on respect, trust and inclusiveness. Our differences are what fuel our creativity.

What will you do?

In this position you will join our Infrastructure business, where you will play an integral part in a team of highly skilled specialists that ‘bring ideas to life’ for our clients across all types of infrastructure projects - from rural access roads to complex freeways, toll roads, system interchanges and water security.

We know the work we do is vital in assisting our world’s economic development and, it’s the technical expertise and the depth of knowledge of our people that really sets us apart. Here are the key things you will do to ‘bring ideas to life’. ​

• Minimum 8-10 years professional experience in engineering consulting specialising in geotechnical engineering;
• Recognised Civil Engineering qualification (Bachelor/Master Degree);
• Proven technical proficiency and experience in geotechnical and foundation design and analysis on infrastructure projects in Singapore, including foundations, deep excavation, basement cofferdam design and strutting system – permanent and temporary works;
• Sound understanding and application of Hongkong design codes and commonly used geotechnical analysis software including PLAXIS 2D and 3D
• A proven ability to be able to understand the ground and model it in all its complexity, and to understand construction sequencing of foundations, retaining walls and basement projects;
• Energetic, proactive, reliable team player with excellent communication skills and a solid understanding of customer service principles and working closely with Contractors.

Roles and Responsibilities:

• Undertake geotechnical engineering design and analysis on infrastructure construction projects;
• Use initiative to resolve tasks or problems that arise at a competent level;
• Work independently or as part of a team;
• Prepare detailed well written reports or sections of reports;
• Communicate clearly with colleagues, with Hongkong’s team and managers and clients.

We know today’s complex challenges can only be solved through bringing together diverse teams of people from across our business, so there will be opportunities for you to apply your skills and creativity to projects in other geographies and markets.

What can you bring to the team?

Firstly, you will share our genuine passion for re-imagining engineering and be someone that actively pursues continuous learning to help shape the future. You will also need a relevant technical qualification and chartered status would be preferable.

Our Aurecon Attributes describe the types of people we bring together for clients. We don’t expect you to have all eight of the attributes, but one that is unique to you.

Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?

About Us

We’ve re-imagined engineering.

Aurecon is an engineering and infrastructure advisory company, but not as you know it!

For a start, our clients’ ideas drive what we do. Drawing on our deep pool of expertise, we co-create innovative solutions with our clients to some of the world’s most complex challenges. And through a range of unique creative processes and skills, we work to re-imagine, shape and design a better future.

We listen deeply and intently, which helps us see opportunities, possibilities and potential that others can’t.

Think engineering. Think again.

Want to know more?

You can learn more about what it’s like to work at Aurecon by visiting the careers section of our website.

If you are intrigued or excited by what you have read, then we want to hear from you. Apply now!

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Sales Operations Specialist

Work Hours: M-F; 9:00 AM-5:00 PM EST/10:00 PM-6:00 AM PH Time

Salary: 1,000-1,500 USD per month

Duties and Responsibilities:

Proposal Writing:

• Collaborate with the sales team to create compelling and tailored proposals for clients.
• Ensure that proposals align with company standards, address client needs, and showcase the value proposition effectively.
• Continuously improve proposal templates and content based on feedback and industry best practices.

Managing Sales Timelines:

• Develop and maintain a comprehensive schedule for all sales activities, ensuring timely execution of each stage in the sales process.
• Work closely with the sales team to set realistic timelines and identify potential bottlenecks.
• Monitor and report on progress against timelines, making adjustments as necessary.

HubSpot Management:

• Administer and optimize the use of HubSpot as our CRM tool to streamline sales processes.
• Train and support the sales team in utilizing HubSpot effectively for lead management, communication tracking, and reporting.
• Implement HubSpot best practices to enhance data accuracy and improve overall sales efficiency.

Commercial Contract Controls:

• Oversee the creation, review, and execution of commercial contracts in collaboration with legal and sales teams.
• Ensure compliance with company policies and legal requirements in all contracts.
• Implement controls to track contract milestones, renewals, and amendments.

Sales Process Best Practices:

• Identify and implement best practices for the entire sales process, from lead generation to closing deals.
• Regularly assess and update sales processes to align with industry trends and emerging technologies.
• Provide training to the sales team on new and improved processes.

Accounts Receivable Tracking:

• Collaborate with the finance team to monitor and track accounts receivable, ensuring timely and accurate payments from new clients.

• Bachelor's degree in Business Administration or a related field.
• Proven experience in Sales Operations or a similar role.
• Strong written and verbal communication skills.
• Proficiency in CRM software, especially HubSpot.
• Familiarity with commercial contract management.

Ideal/Nice To Have/Preferred:

• Experience in the water industry, ideally in water/wastewater treatment.
• Experience working for a SaaS startup.
• Experience in project management.
• Knowledge of and/or familiarity with HubSpot CRM and modern project management tools.

Personality/Attitude/Culture Preference:

• Strong analytical and problem-solving skills.
• Detail-oriented with a focus on process optimization.
• Active team player, self-starter, and multitasker who can quickly adjust priorities.
• Eager to be an integral part of a fast-paced team.
• You are a highly organized and strategic individual with a passion for enhancing sales operations and enjoy the challenge of working on innovative projects with an equally talented group of co-workers who will both challenge and support you. You believe in lifelong learning and welcome the opportunity to constantly iterate and improve upon your skills. Fundamentally you want to use your talents and energy to better the world for others and contribute to the responsible management of global water and energy, and CO2 reduction.

Just imagine your future with us…

At Aurecon we see the future through a very different lens. Do you?

Innovation, eminence and digital are at the heart of everything we do. Are you excited about the future?

Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are.

Diversity is at the core of everything we do. We work together to create a culture based on respect, trust and inclusiveness. Our differences are what fuel our creativity.

What will you do?

In this position you will join our Infrastructure business, where you will play an integral part in a team of highly skilled specialists that ‘bring ideas to life’ for our clients across all types of infrastructure projects - from rural access roads to complex freeways, toll roads, system interchanges and water security.

We know the work we do is vital in assisting our world’s economic development and, it’s the technical expertise and the depth of knowledge of our people that really sets us apart. Here are the key things you will do to ‘bring ideas to life’. ​

• Minimum 4-5 years professional experience in engineering consulting specialising in geotechnical engineering;
• Recognised Civil Engineering qualification (Bachelor/Master Degree);
• Proven technical proficiency and experience in geotechnical and foundation design and analysis on infrastructure projects in Singapore, including foundations, deep excavation, basement cofferdam design and strutting system – permanent and temporary works;
• Sound understanding and application of Hongkong design codes and commonly used geotechnical analysis software including PLAXIS 2D and 3D
• A proven ability to be able to understand the ground and model it in all its complexity, and to understand construction sequencing of foundations, retaining walls and basement projects;
• Energetic, proactive, reliable team player with excellent communication skills and a solid understanding of customer service principles and working closely with Contractors.

Roles and Responsibilities:

• Undertake geotechnical engineering design and analysis on infrastructure construction projects;
• Use initiative to resolve tasks or problems that arise at a competent level;
• Work independently or as part of a team;
• Prepare detailed well written reports or sections of reports;
• Communicate clearly with colleagues, with Hongkong’s team and managers and clients.

We know today’s complex challenges can only be solved through bringing together diverse teams of people from across our business, so there will be opportunities for you to apply your skills and creativity to projects in other geographies and markets.

What can you bring to the team?

Firstly, you will share our genuine passion for re-imagining engineering and be someone that actively pursues continuous learning to help shape the future. You will also need a relevant technical qualification and chartered status would be preferable.

Our Aurecon Attributes describe the types of people we bring together for clients. We don’t expect you to have all eight of the attributes, but one that is unique to you.

Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?

About Us

We’ve re-imagined engineering.

Aurecon is an engineering and infrastructure advisory company, but not as you know it!

For a start, our clients’ ideas drive what we do. Drawing on our deep pool of expertise, we co-create innovative solutions with our clients to some of the world’s most complex challenges. And through a range of unique creative processes and skills, we work to re-imagine, shape and design a better future.

We listen deeply and intently, which helps us see opportunities, possibilities and potential that others can’t.

Think engineering. Think again.

Want to know more?

You can learn more about what it’s like to work at Aurecon by visiting the careers section of our website.

If you are intrigued or excited by what you have read, then we want to hear from you. Apply now!

LOOKING FOR FILIPINO TALENTS RESIDING IN THE PHILIPPINES

Position: Advertising Operations Assistant

Work Schedule: TBC

Salary Range: $1,300 per month

About the Company:

Pillar4 is a portfolio of digital brands that connects consumers to the best products across the four pillars of health and wellness. We own and operate a portfolio of review sites across the health and wellness space and partner with leading direct-to-consumer brands and media companies to grow their businesses.

About the Role:

As the Advertising Operations Assistant, your role is central to driving the success of our advertising efforts. You will not only manage and oversee the advertising operations but also play a key role in creating compelling, high-performance ad copy that resonates with our audience and drives results for partners.

Responsibilities:

1. Ad Fulfillment Management: Work with brands to ensure their ad copy and creative is delivered on time and answer any questions on their portal.

2. Partner Engagement: Serve as the primary contact for advertising partners post sale, ensuring their needs are met and their campaigns are successfully executed across newsletter, YouTube, podcast, social media, and other channels as needed.

3. Timeline Management: Manage advertising timelines meticulously to ensure deadlines are met without compromising on quality.

4. Quality Assurance: Perform rigorous quality checks on all newsletter, podcast, YouTube, and social ads, ensuring they meet our high standards and effectively convey the intended message.

5. Performance Analysis: Monitor, analyze, and report on key performance indicators (KPIs) including Impressions, Click Through Rate (CTR), Conversion Rate (CVR), on a weekly basis.

6. Assist in Key Account Retention: Be actively listening for partners requests and responses and work directly with the sales team to pass along the information to identify new avenues for advertising and when partners are ready to re-sign contracts.

• At least 2 years of relevant experience in advertising operations or a related field
• Strong understanding of advertising platforms such as Google Ads and Facebook Ads
• Detail-oriented and able to manage multiple projects
• Strong written and verbal communication skills in English
• Experience in trafficking ads, particularly on social media, Youtube, and podcast
• Nice to have Sponsy and Beehiiv experience

About You

Are you looking to combine your strong drive and can-do attitude with a variety of tools, technologies, and methodologies? Do you wonder what it would be like to work at a company that nurtures your passion for technology and enables you to have a real, measurable impact? Do you love to connect with people in a professional environment? Are you patient and perseverant in overcoming challenges, solving problems, and learning new things? Do you adapt well to changing priorities and tasks while always striving to deliver the best quality work without missing a deadline? Do you undertake your work with a high attention to detail?

If your answers are YES and you love to work as hard as you play - this might be the perfect role for you!

Your Responsibilities

As the Quality Assurance Engineer at RepRisk, you will support product development with testing activities. As such, you will be able to make valuable contributions to the Technology team and enable the company to deliver high-level of quality in our products. You will work side-by-side with Technology and Product teams and engage in a wide range of activities based on needs, from manual testing to automated end-to-end testing, to test strategy and process improvements. You will be part of our Technology team and will report to the Technology Lead in Manila, Philippines. This is a hybrid role, two days a week in the office is required. Moreover, you will:

• Be responsible for manual and automated testing which includes creation, execution, and maintenance of test cases/scripts
• Ensure that the software meets the defined functional specifications
• Analyze business requirements and produce a comprehensive test plan based on the test acceptance criteria
• Identify, report, and track system defects and/or problem areas within the software. Ensure that all issues are captured and resolved before reaching the production environment
• Perform both functional (component, smoke, UI, API, regression, etc.) and non-functional tests (load testing, etc.)
• Participate in process improvements and development of test strategies and methods
• Create and maintain testing documentations and training materials

The Finance Data Strategy, Governance & Operations team leads strategic projects to enhance data quality and reporting with a focus on driving better data for analyzing the financial impact of transactional data. We partner closely with a cross-functional team to drive enhancements to our analytical infrastructure.

We are seeking a Team Lead to manage a small team of business data analysts dedicated to ensuring that Avid’s ARR – MRR and Subscription License data is correct by validating, reporting, and enhancing the data set. This is a key data set that underlies critical KPI’s around customer and product retention and provides a wealth of insight for making smarter business decisions.

The successful candidate will be a stronger leader, dedicated to driving excellence, efficiency, and consistency. They will need to have strong critical thinking and analytical skills, love solving challenging problems, be able to work independently, and is driven to getting to the “why”.

Responsibilities & Duties:

• Lead a team of individual contributors who are tasked with delivering trusted and reliable data that will be used for driving key business decisions and tracking business critical KPI’s.

• Perform administrative tasks as it relates to managing a technical team. Responsibilities will include but are not limited to timekeeping, managing attendance and behavioral performance of each employee, on boarding and training.

• Gather and analyze data: Monitor analytics and provide insights and recommendations that drive performance improvements.

• Act as a Subject Matter Expert (SME) that will serve as a key business partner for identifying business insights through data to help identify what is driving our business (e.g. deliver the what happened but also partner with the business be able to help identify and explain the why’s behind the data).

• Perform recurring weekly and monthly data reviews and monitor data quality and provide team KPI-metrics.

• Managa distribution of work to ensure that the team is meeting SLAs.

• Provide coaching to analysts.

• Create and present reports on team’s performance.

• Analyze process effectiveness, identify opportunities for improvement, make detailed recommendations, and measure impact of changes.

• Own improvements to documentation including data dictionaries, data definitions, process documentation and other methodologies, to help drive a single source of truth.

• Be responsible for the timely communication of data & reporting changes to cross-functional business.

• Provide guidance on the impact of technical changes on data and analysis and make recommendations during the development of new capabilities, functionality, quality assurance and ongoing production operations and validate the results.

• Partner on strategic projects: Collaborate with cross-functional teams on data-centric initiatives.

• Partner with the data quality team on the implementation of regular data governance and data hygiene/quality processes. Proactively drives high levels of quality, accuracy, and process consistency, and drive improvement.

Qualifications & Skills:

• At least 2 years of supervisory experience in FP&A, Business Operations, Sales Operations or equivalent type role in a complex organization with a fast-paced environment

• Strong Excel and PowerPoint skills

• Has ability to own and drive independent cross-functional analysis projects

• Excellent communication skills – both verbal & written

• Proven ability to interpret analysis and provide meaningful insights and recommendations

• Highly collaborative; able to develop, manage, and coordinate projects across teams in support of a common goal. Delivers projects on time and with high quality

• Strong attention to detail

• Knowledge of one or more of the following systems is required: Salesforce, Hyperion, NSPB, SAP, NetSuite, Domo, Microsoft Power BI and/or Tableau

• Knowledge of SQL, Python, Snowflake or DBT is a plus

#LI-Hybrid #L1-CME1

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

• Set targets for all other agents to meet
• Schedule and organize shift patterns for other team members to ensure that customers are never left unattended to
• Understand all organization’s products, services, procedures and guidelines and communicate same to all team members
• Monitor all correspondences to ensure that due procedures and quality standards are strictly adhered to
• Facilitate and organize training session for all agents and participate in recruitment of new agents
• Recommend and purchase gadgets to enhance job performance
• Conduct regular review of agents’ performance and organize training sessionsfor under performers
• Submit regular reports to management and seek new ideas and strategies to improve performance at the studios
• Keep up with trends and happenings in the industry and ensuring adherence to industry standards
• Ensure that clients are kept happy and satisfied at all times by providing prompt response and solutions to their challenges at all times
• Ensure a safe and harmonious working environment for all other team members and delegate duties to all team members.

Technical Skills:

• Strong documentation skills.
• Advanced knowledge of Google Drive (Docs, Sheets)
• Advanced knowledge of Windows Suite (Word, Excel, Powerpoint)

Work Experience:

Leadership:

• Team Leaders are in charge of other agents whom they would be expected to direct. Therefore, they must have excellent leadership skills and abilities

Motivation:

• People work harder when they receive the right amount of motivation so team leaders would be expected to know how to devise effective motivational techniques to improve the performance of their team mates

Coaching and Mentoring:

• Team leaders are also expected to be great tutors and excellent mentors tot heir team members

Multitasking:

• Leaders managing the studio must be able to handle multiple tasks at the same time without errors and mistakes.

Requirements:

• Excellent communication skills
• Written, verbal and, listening
• 2-4 years of experience in a leadership position
• Shifting schedules
• Work setup: On-site but has flexibility of working on hybrid based on business needs

• HMO and Life Insurance
• Paid Time Offs and CTO
• Non-taxable Allowances

Role Information: EN

Studio: KWM

Location: Asia Pacific, Philippines, Pasig

Area of Work: Player Engagement

Service: Engage:

Employment Type: Full Time, Permanent

Working Pattern: In-Office

What is expected of you:

• You will be Crafting well-architected microservice architecture, working on highly scalable backend & Infrastructure
• Developing highly available new APIs for Angkas services
• Participating in brainstorming and refining features requirements with PMs and other stakeholders
• Improving and refactoring our current codebases
• Figuring out solutions for tech challenges we face and evaluate new technologies for the platform
• Design and build the security control mechanisms that protect our services
• Design and engineer our systems to respond gracefully to both planned and unplanned events, and limit our downtime
• Engineer observability into our system to help us effectively monitor and debug real system issues when they inevitably happen

Must have:

• Experience in developing well architected APIs and microservices containerized using Docker and based on DDD (Domain Driven Design)
• Experience designing efficient persistence data layers by using RDBMS and NoSQL approach
• Experience in the use of message brokers such as Kafka, RabbitMQ
• Strong attention to detail with good analytical and problem-solving skills
• Understands the difference between a Coder and a Software Engineer.

Appreciated to have:

• Experience building, deploying, and/or operating services in cloud environments
• Experience in the programming language Go
• Experience with event driven design

Expected habits:

• Enjoy testing and braking systems, finding scaling factors and bottlenecks
• Fast learner who enjoys coding and working with the latest tech
• Able, willing and excited to work in a fast-paced collaborative scale-up environment

• Hybrid work
• Work life balance
• Full-time
• Opportunities for Career Progression
• Start-up environment
• Multi-cultural and Agile work environment
• Diversified use of technology

Just imagine your future with us…

At Aurecon we see the future through a very different lens. Do you?

Innovation, eminence and digital are at the heart of everything we do.  Are you excited about the future?

Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are.

Diversity is at the core of everything we do. We work together to create a culture based on respect, trust and inclusiveness. Our differences are what fuel our creativity.

We embrace flexible working and are always open to discussing your individual needs so that you get to create your own experience with us.

What will you do?

This is an exciting opportunity for a Civil-Drainage professional to join our Roads Team in our Global Delivery Center based in Manila. Working with our civil engineering teams based in Australia you will be instrumental in the design and delivery of drainage systems for major transportation

projects. Responsibilities will include:

• The delivery of drainage design on major Transport/Land/Water infrastructure projects across Western Australia
• Play a key role in team growth with provision of technical skills and teamwork culture
• Optimise our design workflows to drive a coordinated efficient digital delivery approach
• Collaborate across disciplines to provide our clients with the best possible engineering solutions
• Liaise with clients and public authorities to address technical queries and manage to develop an optimum engineering solution.

What can you bring to the team? 

Firstly, you will share our genuine passion for re-imagining engineering and be someone that actively pursues continuous learning to help shape the future. You will also need a relevant tertiary qualification in Civil Engineering and proven experience in the infrastructure industry linked to the points above.  This may include:

• Demonstrate a strong 12d, DRAINS and MUSIC skill as well as having a deep hydrology and hydraulic technical knowledge
• Demonstrate technical excellence in delivery, to bring the best of Aurecon’s eminence to clients
• A role model through your behaviours and decision making which is aligned to a diverse and inclusive workspace

We value the difference each team member brings and we look for people who have had a broad range of experiences and a growth and learning mindset.

Want to know more?

You can learn more about what it’s like to work at Aurecon by visiting the careers section of our website.

If you are intrigued or excited by what you have read, then we want to hear from you. Apply now!

The Finance Data Strategy, Governance, & Operations team leads strategic projects to enhance data quality and reporting with a focus on driving better data for analyzing the financial impact of transactional data. We partner closely with a cross-functional team to drive enhancements to our analytical infrastructure. We are seeking an Analyst to join our team. The successful candidate will have strong critical thinking and analytical skills, love solving challenging problems, can work independently, and is driven to getting to the “why”.

This successful candidate will be focused on validating, reporting, and enhancing Avid’s ARR – MRR and Subscription License data. These are key data sets that underlie critical KPI’s around customer and product retention and provide a wealth of insight for making smarter business decisions.

Responsibilities & Duties:

• Gather and analyze data: Monitor analytics and provide insights and recommendations that drive performance improvements. Perform recurring weekly and monthly data review and analyses to support KPI reporting to publish KPI reports.

• Analyze process effectiveness, identify opportunities for improvement, make detailed recommendations, and measure impact of changes.

• Own improvements to documentation including data dictionaries, data definitions, process documentation and other methodologies, to help drive a single source of truth.

• Be responsible for the timely communication of data & reporting changes to cross-functional business.
• Provide guidance on the impact of technical changes on data and analysis and make recommendations during the development of new capabilities, functionality, quality assurance and ongoing production operations and validate the results.
   
• Partner on strategic projects: Collaborate with cross-functional teams on data-centric initiatives.

• Partner with the data quality team on the implementation of regular data governance and data hygiene/quality processes. Proactively drives high levels of quality, accuracy, and process consistency, and drive improvement.

Qualifications & Skills:

• 3+ years of experience with progressively growing responsibility in FP&A, Business Operations, Sales Operations, or equivalent experience in a complex organization with a fast-paced environment
• Strong Excel and PowerPoint skills
• Has ability to own and drive independent cross-functional analysis projects
• Excellent communication skills – both verbal & written
• Proven ability to interpret analysis and provide meaningful insights and recommendations
• Highly collaborative; able to develop, manage, and coordinate projects across teams in support of a common goal. Delivers projects on time and with high quality
• Strong attention to detail
• Knowledge of one or more of the following systems is required: Salesforce, Hyperion, NSPB, SAP, NetSuite, Domo, Microsoft Power BI and/or Tableau
• Knowledge of SQL, Python, Snowflake or DBT is a plus

#LI-Hybrid #L1-CME1

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

DISCLAIMER: This job posting is intended for the active pooling of candidates who will become part of our talent pool. Your qualifications will be assessed against both current and future job openings. Should your application align with a role that corresponds to your skills and experience, and an opportunity arises, our recruitment team will reach out to you immediately. Please note that this does not guarantee immediate placement or contact. Additionally, we exclusively consider applications from individuals who are Philippine citizens and currently reside in the Philippines during their application process.

Responsibilities

• Design and maintain infrastructure for clients' systems
• Automate deployment processes and implement continuous integration/delivery
• Monitor and troubleshoot systems for performance issues
• Collaborate with development teams to design and optimize systems for scalability and reliability
• Implement security measures and best practices to ensure the protection of clients' data
• Work with other teams to identify infrastructure needs and implement solutions accordingly
• Provide technical guidance and support to clients as needed

• Proven experience as a DevOps Engineer, Cloud Engineer, or similar software engineering role
• Bachelor's degree in Computer Science, Engineering, or related field
• Experience working on Linux-based infrastructure
• Experience in cloud computing and cloud integration
• Excellent understanding of Ruby, Python, Perl, and Java
• Configuration and managing databases such as MySQL, MongoDB
• Working knowledge of various tools, open-source technologies, and cloud services
• Awareness of critical concepts in DevOps and Agile principles

Job Title: Operations Coordinator

Schedule: Normal EST / PST working hours

Salary: $1000 - $1500

Why You Should Join Us:

• Professional Growth and Play: We're all about your growth and success. Joining us means you'll have access to ongoing training and development opportunities, but we also believe in keeping work fun. Expect the unexpected and a few surprises along the way!
• Innovation and Entrepreneurship: We're not just any storage company; we're a thriving start-up that encourages thinking outside the box. Your ideas will be heard, and you'll have the chance to make a real impact while enjoying the journey. Our startup culture means that you'll be at the forefront of innovation.
• Variety in Your Work: If you love systems with the occasional routine task, you'll appreciate the diversity of tasks involved in operations coordination. Every day brings new challenges, ensuring your work remains engaging and fulfilling, just like a rollercoaster ride.
• Supportive Team: As part of the team, you'll be surrounded by like-minded, hardworking peers who share your passion for getting the job done. We're not just colleagues; we're cheerleaders for each other's success. Our remote and flexible work options mean you can find the perfect work-life balance.
• Impactful Role: Your contributions as an Operations Coordinator are crucial to our daily operations and long-term success, making you a superhero in your own right. You'll see the direct impact of your work, and there's nothing quite like that feeling!

What We're Looking For:

Are you a highly organized problem solver who thrives on systems and structure? Do you have a knack for working as part of a team while also taking initiative? If you have a relentless drive, a true grit spirit, and the ability to tackle tough moving challenges, you're the kind of rock star we're looking for. Your strong communication and people skills will make you the essential link in our operations, and your sense of humor is always welcome.

Your Mission, Should You Choose to Accept It:

• Be the go-to problem-solver, bringing a positive can-do attitude to your interactions with our fantastic vendors and campus teams.
• Master our web portal and meticulously keep track of every item (with the occasional emoji thrown in for good measure).
• Be the brains behind our operations, ensuring our teams are set up for success through diligent organization. Don't forget to bring your favorite playlist to work!
• Forge lasting relationships with Campus Admins, Vendors, and our HQ team as the vital liaison. A friendly chat or a witty joke can go a long way!
• Document essential operational procedures to pave the way for future teams. Adding some colorful illustrations? Sure, why not!
• Maintain a master calendar of scheduled events and projects, and don't be surprised if a few celebration dates pop up.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Operations Manager

Schedule: Monday - Friday 8:00 AM -5:00 PM CST (10 PM - 7:00 AM PH Time)

Salary Range: 900 to 1,500 USD per month

About the Job:

We’re currently in search of an Operations Manager who will partner with the Operations Director with the day-to-day internal operations of the business. The person in this role will utilize Executive Assistant experience to enhance organizational efficiency and success with organizational, problem-solving, and project management skills.

We’re a growing consulting firm based out of Austin, TX, USA that helps enterprise technology companies solve complex commercial problems.

Duties and Responsibilities:

• Collaborate with the Operations Director to project manage the content editorial process, from drafting to publication.
• Coordinate & package content including proofreading & packaging final drafts, uploading content to Circle, Beehiiv, & LinkeIn, and scheduling content for publication.
• Support the Operations Director with managing accounts receivable.
• Oversee payroll and invoicing processes for accuracy and timeliness.
• Apply numerical and bookkeeping skills for effective financial management. Establish and maintain efficient filing systems. 
• Manage executive calendars and email inboxes.
• Expertise in various SaaS platforms for efficient workflow and collaboration.
• Embrace autonomy post-training, making logical decisions and meeting deadlines. 
• Desire to learn and execute content generation strategies. Interest in continuous personal and professional improvement.

Minimum Requirements:

• At least 5 years of related experience or equivalent.
• Proficient in using Microsoft 365/Teams, G Suite, Microsoft Office, Outlook, Asana, Gusto, and Canva.
• Experience in using a variety of SaaS platforms. 
• Experience with payroll and invoicing processes/ bookkeeping.
• Skilled at executive time management functions such as multiple calendar and email management.
• Proven experience running a content operations process, specifically drafting, packaging, and scheduling.
• 100% fluent in written & spoken English.
• Strong logical faculties & an analytical mind.
• Strong organizational skills & time management abilities.
•  Detail and process oriented.
• A solution-first orientation to troubleshoot and resolve issues.
•  An ability to communicate with top-tier professionals and executives in a professional manner.
• A dependable computer with access to an external monitor (Windows OS is strongly preferred).
• Dependable power connection and high-speed internet + backup hotspot.
• Willingness to log hours and activity in Hubstaff.
• Honesty, and a commitment to candid communication — even when it’s hard.

Expectations:
- Your manager will always be there for you when you need them, but…
- After training/onboarding, you’ll be trusted with a level of autonomy necessary for this role.
- You’ll be expected to hold yourself accountable to deadlines and goals.
- You’ll need to be able to think logically and make good decisions after you’ve settled in.
- We have a policy against logging/billing hours when you aren’t actively working.
- Communicate honestly, clearly, candidly, and in advance whenever possible.
- Communicate if you’re not going to reach 30-40 hours any given week, as soon as you possibly can (i.e. if you’re sick or lose power due to a weather event, please let us know ASAP).

About ITRS

Recognised as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are rapidly growing.

Our headquarters are in Shoreditch - London's tech hub – with offices in other UK and global locations from the Netherlands to Manila, NYC and Florida. We pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people.

Scope of Role

ITRS has a DevOps team that creates and supports its Continuous integration, build and similar systems. We are now building its next generation observability platform with the capability to collect, store and analyse the vast amount of data generated by banks and financial institutions.

Crucial to the adoption of our product is a streamlined client deployment and management process. With around 200 clients we are faced with different levels of complexity, automation, and sophistication in the deployment process – complexity which we need to take into account when developing, testing and marketing the product.

ITRS is looking to strengthening its DevOps team with an Engineer with experience in Kubernetes-based systems as well as a background in more standard software development DevOps.

As a Senior DevOps Engineer, you will:

• Report to our Engineering Manager and work with the Engineering team in developing a flexible DevOps infrastructure to help develop a data collection, storage and analytics platform and a user-centric application that enables the use and visualisation of data.
• Work with Product, Engineering, TechComms, and Support to define, document, and promote best practices around deployment and management of the system.
• Help clients and early adopters to deploy the stack.
• Improve the manageability and supportability of the stack – this includes working with Product to define new features required to make the product easier to manage.
• Actively participate in proposing, planning and implementing DevOps solutions.
• Be an active part of the DevOps team that is supporting an Engineering team developing both the existing Geneos product and the new analytics-based platform, sharing best practices, providing support, sharing knowledge and generally collaborating to solve the most pressing issues at hand.

You will have:

• Understanding of networking and TCP/IP.
• Knowledge of systems/networking security best practices.
• Experience with Linux system administration.
• Experience with Kubernetes or other similar orchestration technologies.
• Experience with container technologies such as Docker.
• 4+ years experience in cloud technologies (for example AWS, GCP, Azure, etc.)
• Experience with configuration tools such Ansible, Puppet, Chef.
• Experience with virtualisation technologies such as VMWare, ESXI.
• Experience in continuous integration tools such as Jenkins.
• Experience with VCS such as Git.
• Some level of programming experience such as Python, Java, .NET.

A person in this role would benefit from the following:

• Experience in managing Kubernetes production environments.
• DNS, LDAP, Active Directory, Firewalls, VPN Configuration, etc.
• Monitoring, Back-ups.
• Infrastructure as Code (Terraform, etc.)
• Python, Bash, PowerShell.
• Experience in building custom tools.

Our Benefits

• Health Insurance for you and your dependants
• Supplemental Medical Claim
• Employee Assistance Programme
• Retirement Plan
• Flexible Hybrid Working
• Enhanced Parental Leave
• Life Assurance
• Subsidies and Allowances

ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.

We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.