​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  Marketing Manager

Working Schedule:  Mondays to Fridays, 8AM to 5PM (PST) / 12AM to 9AM (PH Time) 

Salary Range:  $900-$1300/ Monthly 

ABOUT THE COMPANY
The company is not just a platform; They're creating a movement to transform dentistry by inspiring dentists to take the best continuing education courses. The mission is to unite and elevate the dental industry through continuing education, enhancing treatment quality, reigniting passion, and changing career trajectories. Unfortunately, many dentists are unaware of vast opportunities, leading to a lack of fulfillment in their careers. They are committed to helping dentists find exceptional continuing education that fosters professional excellence and elevates dentistry as a whole.

RESPONSIBILITIES:

• Develop strategies and tactics to drive course registrations and elevate company brand.
• Deploy successful marketing campaigns and own their implementation from ideation to execution.
• Experiment with a variety of organic and paid acquisition channels, including content creation, content curation, pay-per-click campaigns, publicity, social media, lead generation campaigns, copywriting, and performance analysis.
• Manage paid ad campaigns, including creating content, budgeting, and optimizing.
• Manage email campaigns, including copywriting and optimization.
• Produce valuable and engaging content for our website and blog that attracts and converts target groups.
• Build strategic relationships and partner with key industry players, agencies, and vendors.
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely.
• Measure and report on the performance of marketing campaigns, gain insights, and assess against goals.
• Analyze consumer behavior and adjust email and advertising campaigns accordingly.

QUALIFICATIONS:

• At least 2-3 years of relevant experience
• Strong communication skills, especially when dealing with US-based businesses.
• Proficient in office productivity tools (e.g. Google Workspace, Zoom, Microsoft 365 etc.)
• Demonstrable experience in marketing with the potential and attitude required to learn.
• Proven experience in identifying target audiences and leading cross-channel marketing campaigns that engage, educate, and motivate.
• Proven experience in paid ads management and email campaigns.
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends).
• Experience in setting up and optimizing Google Adwords campaigns.
• Numerically literate, comfortable working with numbers, making sense of metrics, and processing figures with spreadsheets.
• A sense of aesthetics and a love for great copy and witty communication.
• Up-to-date with the latest trends and best practices in online marketing and measurement.
• BSc/MSc degree in Marketing or related field.

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed

Position: Business Analyst

Work Hours (Client): Mondays to Fridays, Flexible with 2 hours overlap Newfoundland Standard Time (GMT-3:30)

Pay Range: 800-1500 USD/month

Duties and Responsibilities:

• Manage and support reporting needs for sales, account management and marketing department
• Explore automation opportunities for handling data processes
• Validate and ensure the accuracy of data
• Interpret and generate reports, conducting in-depth data research
• Proficient in handling data from diverse sources
• Skill in manipulating and organizing data sets
• Perform marketing analysis using collected data
• Lead and opportunity attribution work
• Event support on dealer lists
• Sourcing and cleansing of data for cold outreach
• Salesforce data quality
• Periodic dealer reporting
• Ad-Hoc data quality projects

• 2+ proven experience as a Business Analyst or similar field
• Proficiency in Salesforce with a strong understanding of reporting and dashboard functionalities
• Proficient in Google Sheets for data management and analysis
• Familiarity with Google Slides, preferred for presentation creation and delivery
• Proficiency in Power BI 
• Ability to work in a fast-paced, deadline-driven environment.
• Salesforce Admin preferred

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title:  Technical Project Manager

Salary Range: 1000-2500 USD/month

Schedule: Flexible working schedule but must meet most of EST working hours

Responsibilities

• Take business requirements and generate well-defined technical tasks for the Tech team
• Collaborate closely with the Tech team
• Collaborate with all stakeholders to ensure proper tasking definition and prioritization
• Collaborate with leadership to create and update project roadmaps
• Track and report progress on a regular basis to key stakeholders.
• Analyze, plan and develop requirements and standards in reference to scheduled projects
• Assign and oversee the daily tasks of Tech team while ensuring everyone is actively working toward established milestones
• Hold regular technical team meetings to determine progress and address any questions or challenges regarding projects
• Determine and define clear deliverables, roles and responsibilities for the team required for specific projects or initiatives
• Perform other duties as may be assigned

• At least 5 years of relevant work experience as a Technical Project Manager
• Previous experience in the e-commerce industry is preferred
• Knowledgeable in systems used in e-commerce such as but not limited to Shopify, Samcart, and others
• Excellent knowledge of servers and systems integration.
• Strong technical background with understanding and/or hands-on experience in ecommerce web technologies.
• Exceptional communication skills with a proven ability to deliver clear and concise messaging to a variety of audiences.
• Ability to foster and maintain relationships with key stakeholders.

**LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES**

Position: Creative Designer

Work Hours: Flexible Schedule as long as deadlines are met, some overlaps following UK Timezone if needed

Pay Range: $900/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

Are you passionate about making a difference in women's lives through art and creativity?

The company is a dynamic and growing intimate portraiture business based in London and is looking for a talented and enthusiastic Portrait Photography Editor in the Philippines to join our team.

This is your chance to be part of a mission-driven team dedicated to uplifting and empowering women across the globe.

What We Offer:

• Cultural Connection: Be part of a global team who cares about you and your family, while working comfortably from your home in the Philippines.
• Flexible Hours: Starting on a part-time basis, with the potential to move to full-time as you grow with us.
• Competitive Compensation: Attractive salary with opportunities for bonuses based on performance.
• Empowering Work: Every day, you’ll be contributing to a cause that celebrates and uplifts women.
• Skill Development: Learn new skills in photo editing, video creation, and business operations, with potential for role expansion.
• Fun and Collaborative Environment: Engage with a vibrant team that values creativity, fun, and mutual support.
• Making a Difference: Your work directly contributes to the confidence and joy of our diverse clientele.

Duties and Responsibilities:

• Utilize Evoto, our AI-based photo editing tool, to enhance and perfect images according to specific guidelines.
• To research and play with the latest AI photo-editing/manipulation tools to develop new creative ideas for images we can present to clients
• Maintain a keen eye for style, ensuring each image aligns with our brand’s aesthetic and empowers our clients.
• Help us create + publish simple social media videos (full training provided) that show off our work
• Manage email communications, scheduling, and other administrative tasks as needed.
• Creating & ordering albums, wall art, and other printed work.
• Collaborate closely with our international team to ensure a seamless workflow.
• Participate in creative discussions and contribute ideas to enhance client experiences.

Ideal Candidate:

• Passionate about empowering women and contributing to a positive mission.
• Strong aesthetic sense with attention to detail.
• Coachable and willing to learn new skills
• Able to follow instructions precisely and work independently.
• Excellent communication skills in English.
• Comfortable with technology and willing to learn new tools (experience with photo editing software is a plus but not required).
• Organized, reliable, and eager to take on new challenges.
• A positive attitude and a team player.

• At least 1 year of relevant experience
• Experience with Adobe Lightroom and Adobe Photoshop is preferred
• Knowledge of basic terminologies in editing (e.g. color adjustment, level, white balance, etc.)
• Has a good eye for design
• basic video editing knowledge
• PORTFOLIO REQUIRED

Holidays: PH Holidays (Regular and Special Non working holidays)

Octal Philippines Inc. is a dynamic IT solutions company seeking a skilled and experienced individual to join our partner's team as a System Integration Engineer. As a System Integration Engineer, you will be responsible for integrating various hardware and software components to create cohesive systems that meet the needs of our clients. This role requires strong technical knowledge, problem-solving skills, and the ability to work collaboratively with cross-functional teams.

Responsibilities

• Install and configure firewalls and/or load balancers.
• Install and configure applications in UNIX or Linux environment.
• Install and configure third party middleware software, if necessary.
• Perform basic, integration, alarm, and relevant testing to ensure compliance of the system to client requirements.
• Perform research and investigation on related systems/ products.
• Create test specifications, when needed.
• Create operations manual, when needed.
• Review the plans and design to identify weak spots and complexities that can impact quality and reliability of a project.
• Prepare timely and comprehensive reports about required modifications, deficiencies, and new procedures.
• Participate in understanding client's requirements.
• Troubleshoot issues related to external interface of the client and resolve problems of the system.
• Assist clients in understanding new services as well as on their Operations and Management (O&M) functions.
• Travel on site for Pre-Sales activities and/or project implementation, when needed.

• Bachelor's degree in IT or Engineering (Computer/ Electronics and Communications/ Electrical)
• Must have at least three to five years related work experience in Systems Integration.
• Must be knowledgeable in Unix or Linux scripting.
• Must be knowledgeable in scripting language (ex: python, bash).
• Must have basic knowledge in SNMP, DNS, DHCP, and/or SMTP.
• Must have knowledge and experience in Network design.
• Must have knowledge and experience in configuring switches and routers.
• Knowledge in Firewalls and Load Balancer is an advantage.
• Knowledgeable in the latest virtualization and networking technology.
• Knowledge of either Cisco and/or Juniper devices.
• Knowledge of Fortinet or similar FW is an advantage.
• Knowledge of Cloud Computing platforms (ex: AWS or Azure) is an advantage.
• Knowledge of Container Orchestration (ex: Kubernetes) is an advantage.
• Knowledge of Automation Tool (ex: Ansible) is an advantage.
• Certification (Advantage): CISCO, Juniper, AWS or Azure
• Background or knowledge of Nihongo is an advantage.
• Knowledgeable in MS Office tools (ex: Excel, PowerPoint)
• Willing to travel to Japan and/or other countries.
• Excellent problem-solving and troubleshooting skills
• Strong attention to detail
• Ability to work effectively in a team environment
• Good communication and interpersonal skills

Allowance, Health & Life Insurance, & others

• Perform outbound cold calls to food panda vendors and riders to promote and sell products and services
• Answer inbound calls from prospective customers (if possible)
• Explain product benefits based on spiel provided by food panda
• Recommended loan products or services according to the customer's needs
• Deal with complaints and address customer concerns (can be discussed)
• Keep track of customers that have been contacted in the future (Reports)
• Follow-up on previous customers for potential conversion
• Go the "extra mile" to meet certain target
• Follow data sharing and retention policy as provided by Food Panda

• 1 to 2 yrs. experience as telemarketer or similar sales/customer service role in a BPO company
• Proven track record of successfully meeting sales targets preferably over the phone
• Knowledge and experience in financial products and loans is a plus
• Excellent communication and presentation skills
• Proficient in English
• Skilled in negotiation and dealing with complaints
• Persistent and results oriented
• Patient, professional and must be able to handle customer rejection

Salary:

• 20,000.00/month

• With internet allowance

• With load allowance
• 13th month pay
• Holiday Pay
• Mandated Government Benefits

Contract:

• 3months only
• Can be extend up to 6months to Regularization (depends on your performance)

Reporting Area:

• 5th Avenue, Bonifacio Global City, Taguig, Metro Manila.

QA is an expert in conducting end-to-end monitoring and feedback, reinforcing positive agent behaviors that will result to customer satisfaction, and reforming those that result to negative customer experience.  QA shall be able to assess how transactions are handled, and identify the areas that need improvement.

QA shall ensure that all agent-customer interactions result to positive experience and are performed in accordance to pre-determined compliance guidelines, through, but not limited to:

·         Live or recorded monitoring of agent interactions (both voice and non-voice) ensuring compliance to pre-determined quality guidelines.

·         Meeting the required number of evaluations on a daily, weekly, and/or monthly basis.

·         Provide accurate and impartial judgement on all transaction evaluations.

·         Regular coaching sessions with agents to reinforce good behavior and reform opportunities

·         Reporting of daily, weekly, monthly, and quarterly monitoring scores or any quality-related performance together with root-cause/data analysis and recommended action items.

·         Reporting of critical errors to Operations, Training, and HR, and monitor if the concerned party has completed the relevant corrective action procedures.  

·         Attending administrative hearings and deliberations resulting from the critical error callouts.

·         Facilitating QA rollouts and guidelines orientations for new-hires, and certifying agents prior to official endorsement to Operations.

·         Collaborating with Operations and Training in developing the technical and soft-skills of agents through coaching sessions, QA orientation, calibration sessions, rewards and recognition projects, etc.

·         Attending and facilitating calibration sessions, and sending relevant minutes and variance reports after each session.

·         Liaising with clients, and other internal groups as needed, on the creation/update of monitoring/compliance/knowledge-based tools and guidelines, etc.

·         Reporting agent and transaction compliance trends to the Quality Manager and/or QA Supervisor.

·         Identifying trends and opportunities for additional training or corrective action as needed and share feedback with immediate supervisor, Operations, and Training.

·         Taking proper action on disputes filed against transaction evaluations.

·         Participating in internal and external client meetings and performance reviews.

·         Participating in process improvement designs related to quality, technology (CRM/KRM), agent-customer interaction flows, etc.

·         Reviewing and submitting exceptional calls to be pooled for the good call library.

·         Performing physical or information security audits, and telecommunication line quality, and floor background noise as needed

Performing other duties as requested or required by the Quality Manager or QA Supervisor, including taking in calls and/or providing back office services.

Join the A-Team and experience the A-Life!

Angkas’ mission is to eradicate poverty in the Philippines by providing opportunities for its bikers to create a source of livelihood that impacts their family and their communities. 

This role, Procurement Supervisor, has a huge role in this mission by enabling Angkas leaders and employees to feel passionate about this mission and create experiences that make them feel proud being part of such an organization.

What you'll be doing;

• Procurement Operation: The individual in this role manages day-to-day procurement tasks, ensuring efficient workflow and task distribution within the Buyers team while making necessary adjustments for optimal efficiency.

• Process Quality Assurance: The role includes implementing and overseeing quality control measures in procurement processes, conducting regular audits to maintain quality standards, and promptly addressing any issues.
• Vendor Onboarding and Performance Evaluation: Responsibilities involve managing the onboarding of new vendors, regularly assessing and reporting on their performance, and striving for continuous improvement in vendor services.
• Risk Identification and Operational Compliance: The role involves identifying and addressing operational risks in procurement, ensuring compliance with internal and external regulations, and regularly updating risk management strategies.
• KPI Oversight and Stakeholder Communication: The individual overseeing the procurement team's performance and development maintains effective communication with internal stakeholders on procurement matters.

• BS in Industrial Engineering/ Operations Management/ Economics or equivalent combination of education
• At least 3 years professional experience in the Procurement  Industry Technical and Specialized Skills: 
• Vendor Management: Developing and maintaining relationships with suppliers, negotiating contracts, and ensuring the best terms and conditions for the organization.
• Contract Management: Drafting, reviewing, and managing contracts with suppliers. This includes understanding legal terms, negotiating contract terms, and ensuring compliance.
• Budgeting and Cost Management: Creating and managing budgets for procurement activities. Monitoring costs and identifying areas for cost reduction or efficiency improvement.
• Risk Management: Identifying potential risks in the supply chain and implementing strategies to mitigate them. This may involve contingency planning and understanding the impact of external factors on the procurement process.
• Negotiation Skills: Effectively negotiating with suppliers to secure favorable terms, pricing, and conditions for the organization.

OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position : Product Specialist

Work Hours (Client) : M-F, 8 am to 5 pm, EST

Work Hours (MNL) : M-F, 8 pm to 5 am, Philippine Standard Time

Pay Range : $ 900 - 1,200 USD/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

• Supporting new product development process: new item and SKUs set-up, item stage, and web content updates
• Facilitate item lifecycle updates: item attributes management, maintenance and communications,
• Maintaining cost and retail updates, proof item details
• Supporting the Product Management team with product presentations, product launches, product turnovers
• Support data integrity: division, top category, item, and SKU details and data clean-up projects
• Work with vendors to receive information and make updates
• Follow-up with vendors as requested, for colors, samples, pricing, MOQs, etc.
• Work with internal and external partners
• Special projects as requested

• At least 2 years of experience 
• Proficiency in Microsoft Excel and working knowledge of Microsoft Access
• Familiarity with Click Up or other project management software
• Strong written and verbal communication skills
• Superior problem-solving and analytical skills along with the ability to make decisions, often with limited data
• Ability to multi-task, prioritize, and adapt to changes quickly
• A high degree of attention to detail, accuracy, and quick-to-learn
• Highly disciplined, takes initiative, eager to learn new skills, processes, and functions
• A quiet, dedicated space from which to work remotely. 
• Eastern time zone availability (8:00-5:00 p.m.)
• PC is required for access to our software

Schedule: Monday - Friday (8:00 AM to 5:00 PM GMT or 9:00 AM to 6:00 PM GMT)

What are we looking for?

Skills Required:

• Must have at least 2-3 years relevant experience in Financial Trading.
• Basic knowledge of trading concepts and financial markets.
• Technical proficiency to navigate and troubleshoot customer issues.
• Ideally be familiar with similar trading platforms.
• Proficient in English; German language skills are advantageous.
• Experience in using Slack and Zendesk are advantageous.
• JIRA experience is essential.

Nice to Have:

• Strong interpersonal and communication skills.
• Ability to handle high-pressure situations and prioritize tasks effectively.
• Ability to work collaboratively with cross-functional teams to address customer issues.

What will you do?

1. Customer Support:

• Provide swift and professional responses to inquiries, whether they come via email, chat, or any other communication channel.
• Offer assistance to clients, ensuring their inquiries regarding orders, sales, platform navigation, and account-related matters are addressed promptly and effectively through chat and email interactions.

2. Technical Knowledge:

• Display a solid grasp of trading concepts and financial markets.
• Stay up-to-date with product updates and industry trends in order to offer clients precise and up-to-date information.

3. Tool Proficiency:

• Utilize customer support tools like Zendesk and seamlessly collaborate with the team on platforms such as TradersYard and Slack to efficiently resolve client issues and manage requests using Jira.
• Possess a deep understanding of the company's trading platform, to effectively troubleshoot issues, analyze logs, and leverage knowledge bases in order to empower users.
• Embrace the use of AI tools like ChatGPT and actively contribute to our knowledge base on Gitbook, while confidently managing licenses and data through the admin panel.

4. Issue Escalation:

• Raise any concerns you have with B2B Broker Support and provide detailed information when necessary to escalate them to QA.
• Work closely with internal teams, such as QA, to ensure a coordinated effort in promptly and efficiently resolving any issues.

5. Communication:

• Build strong communication and collaboration, bringing clients and internal experts together through transparent and concise information.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client based in Vienna founded in 2002 and a Bloomberg Certified SAPI Integration Partner since February 2022. They are a powerful trading platform that supports multiple assets, brokers, and data feeds. It automates tasks, reduces risks, and increases profits for traders. Unlink other platforms, they focus on trader workflow, aiming for stable, replicable, and successful trading. With a growing user base and flexible packages, they cater to both professional and beginner traders.

#ConnectOS #TeamConnectOS

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

AECOM is seeking for O2C Associate, Billing to be based in Manila, Philippines

At AECOM, we’re delivering a better world. We believe infrastructure creates opportunity for everyone.

Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world.

Job Description: 

• Perform end-to-end billing tasks in compliance with approved billing policies & procedures, accounting standards, SOX, internal controls and within the approved service level agreements.

• Assigned invoices may range from simple to moderately complex transactions.

• Update client billing information and instructions and billing rates.

• Gather and review backup documentations for billing purposes.

• Perform revenue recalculation steps in Oracle.

• Collaborate with internal and external stakeholders to ensure invoices are submitted to the clients timely and accurately.

• Distribute invoices to external clients through various distribution platforms e.g. mail, email, and client portal uploads.

• Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution.

• Participate in governance meetings with Operations Team and/or clients.

• May perform other O2C related routine and ad hoc tasks as assigned by the Billing Team Leader or Billing Manager.

Reporting Line:

Junior Operations Executive and/or Technical Operations Manager

Primary Responsibilities:

In-charge for sample handling, safe keeping, monitoring, disposal and sample collection activities; Preparation of materials needed for sampling and/or testing; physical sample preparation; and keeping specific working areas clean.

Specific Responsibilities:

• Handles samples including collecting samples from clients, preparing samples for testing and analysis, and sample disposal.
• Prepares materials needed for sampling and/or testing
• Wash and clean materials used during sampling and sample preparation
• Cleans specific work area.
• Ensures that work performed is in accordance with the QMS and Safety Policies defined in the Safety Manual.
• Operates and maintains equipment used in preparing samples.
• Maintain records on equipment used in preparing samples and keep up-to-date records pertaining to sample storage and disposal.
• Assist laboratory analysts on internal preventive maintenance and troubleshooting of laboratory equipment when needed.
• Signs worksheet and job instructions
• Ensures compliance to the Group and national policies including but not limited to the maintenance of the Quality Management System
• Operating to the highest standards of ethics, in accordance with the SGS Code of Integrity.
• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:

• Demonstrates strong commitment to SGS QHSEE policies, procedures and work instructions by actively participating in             meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE
• Responds appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to act to emergencies within the workplace
• Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
• Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
• Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
• Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines
• Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators
• Actively participates in incident investigations and risk assessments as deemed necessary by SGS management
• Fulfills the requirements needed in the success of the QHSEE Management System
• Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations

Primary Responsibility:

• Job Order/Records/Sample management
• Inspection/Test report generation.
• Invoice sending and dispatching
• PR/PO processing and monitoring for office/operational supplies, travel, utilities, third parties, accommodation, etc.

Specific Responsibility:

Receiving:

• Handles receiving of incoming samples and ensures samples are inspected, sorted, and stored in a suitable storage condition.
• Records, checks, and assess the quantity and sufficiency of samples against testing requirement.
• Records and checks the quality and integrity of samples and coordinates client and sales for any discrepancy and defects.
• Ensures samples received are checked against relevant documents such as but not limited to Proposal, P.O., Request for Analysis form etc.
• Registers samples in the system and must ensure all relevant information such as client special instructions are captured accordingly.
• Sends generated claim stub to client after registration.
• Endorses samples and documents like Job Instruction, Work Sheets and other relevant documents to laboratory.
• Scans and uploads documents to dedicated Sharepoint site.

Reporting:

• Generates and sends complete final tests and inspection reports to client.
• Ensures details are correct and client special instructions are captured accordingly before sending of final reports to client.
• Maintain documents and files/keeps them on corresponding job folders and/or prepare documentation for archiving.
• Ensures records and monitoring are up to date.

Dispatching:

• §  Prepares and dispatches document package (Certificate/LTR, Invoice, Proposal, Letter, etc.) with approved results or reports through appropriate means (by fax, mail, courier, or delivery).
• §  Ensures correctness of recipients’ details and parcel’s content to avoid erroneous dispatching.
• §  Monitors and tracks the parcel’s location and update the monitoring in a timely manner.
• §  Ensures delivery receipts are scanned, compiled, and uploaded in the designated Sharepoint.
• §  Performs other related duties as may be assigned either in support of departmental goal or for his/her personal or professional training, education or development as programmed by his/her immediate superior
• §  Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:
  • Demonstrates strong obligation to SGS QHSEE policies, procedures and work instructions by actively participating in meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE
  • Perform appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace
  • Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
  • Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
  • Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
  • Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines
  •  Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators
  • Actively participates in incident investigations and risk assessments as deemed necessary by SGS management
  • fulfills the requirements needed in the success of the QHSEE Management System
  • Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations

What you will be doing:

Reporting

•  Assist Director of Finance with in the preparation of all reporting requirements regardless of reporting frequency including daily, weekly, monthly, quarterly, annual and ad-hoc.
• Ensure information presented in all reports is accurate and reflective of actual business transactions.
• Ensure all reports are prepared on a timely basis, meeting all deadlines set by Statutory Bodies, Owning Company and Brand Manager.

Controls

• Conduct surprise spot-checks on General Cashier’s float on a periodic basis.
• Conduct surprise spot-checks on all Outlet Cashier’s float on a periodic basis in addition to spot-check performed by the General Cashier.
• Conduct surprise stock-count inspection in addition to/ during the month-end stock-count conducted by the Cost Controller’s office.

Audit, Taxation and Statutory Bodies (where applicable)

• Assist in the preparation of all groundwork required for all statutory audit and tax requirements.
• Provide assistance during the audit (internal and external) review process.
• Administer all tax filing and government reporting procedures to ensure accurate, timely information is provided in compliance with laws and regulations.

Budget & Forecast

• Assist the Financial Controller in the preparation of the annual budgets and monthly forecasts as required.

Sectional Duties

• Supervises Revenue Audit section:
• Ensures all revenue and receipt transactions are properly accounted for and deposited into banks.
• Reviews summaries, reports and journals prepared by Revenue Auditor and Night Auditor.
• Checks Daily Hotel Revenue Report.
• Supervises Accounts Payable section:
• Oversees timely arrangements of payments by cheques, bank auto pays & remittances.
• Ensures payments are properly supported & authorized.
• Reviews cheque register, vendor listing, creditors log and reports.

Supervises Payroll section:

• Checks if monthly payroll is properly supported authorized and reconciled.
• Ensures personnel data are correctly recorded in payroll record.
• Oversees the submissions of employers’ tax returns required by statutes.
• Reviews schedules of lease and sub-lease agreements.
• Monitoring the billing of lease charges and collection of sub-rentals.
• Reports and follows up discrepancies and irregularities.
• Reviews monthly capital expenditure reports.
• Reports to DOF on any deviations from policies.
• Ensures capital expenditure reports completed in accordance with set schedule.

About You  

Do you have strong self-management skills and solid business acumen to deliver agreed-on tasks within deadlines? Are you up for the challenge of managing a team of smart, dedicated co-workers? Are you proactive with strong communication and project management skills and can maintain a pragmatic approach without compromising quality? Do you have confidence in leading by example, and loyalty, commitment, and dedication to the goals of the company?  

If your answers are YES, then this is the perfect role for you! 

Your Responsibilities  

The Business Information Research (BIR) Operations Manager will oversee a group of BIR Leads and/or analysts who are responsible for the creation and maintenance of RepRisk’s datasets, with a focus on companies and infrastructure projects, which are vital inputs to the RepRisk® ESG Risk Platform. The BIR Operations Manager will oversee the development of the BIR Leads and the corresponding analysts, building a client centric culture to ensure performance standards are met and supporting the overall goal of establishing Manila as the centre of excellence for dataset management.   

The BIR Operations Manager will focus on the development and well-being of the team, while setting out individual roadmaps for the group’s future with the company and is expected to be a conduit for process improvements and strategic decisions. The BIR Operations Manager is also expected to collaborate with other divisions and Department Heads located in Asia, Europe, and North America in support of strategic projects and the company’s overall goals.  

This role will report directly to the Head of BIR in the Manila office.  

As a key player in our dynamic team  

• You work closely with the Head of BIR and the BIR Leads to ensure that requests from internal and external clients located across Asia, Europe, and North America are processed in a timely and accurate manner   
• You manage the BIR teams and resources to carry out multiple deliverables including projects and ad hoc tasks requested by various and at times, competing stakeholders by deliberating and identifying priorities based on agreed and committed goals and objectives 
• You support and contribute to the BIR teams development by conceptualizing, developing, and innovating processes in terms of quality and efficiency gains,  through the use of technology or other strategies   
• You help institute quality control mechanisms to ensure comprehensive and accurate coverage, as well as timely maintenance, of RepRisk’s datasets focused on companies and infrastructure projects, including structure and relationships (subsidiaries, affiliates, etc.) and associated corporate actions resulting from M&As, spin-offs, reorganizations, and other corporate actions   
• You coach BIR Leads effectively and set an example when it comes to data integrity, purposeful, open and solution-oriented communication, as well as performance monitoring and professional and personal development    
• You chair the weekly Business Information Research Council meetings whenever the BIR Head is away while proactively sharing acquired knowledge and contributing to corresponding projects on a regular basis 

We are looking for a trustworthy Accountant to manage all our financial transactions, from fixed
and variable expenses to budgets and bank deposits. He/she is expected to work with huge
amounts of numerical data, manage multiple tasks with deadlines, and provide complete reports
to the management. He/she must have a good grip on accounting, financial regulations, strong
computer skills, and written communication skills.

Authorities & Responsibilities:
1. MANAGEMENT
 Develops, maintains and implements accounting policies, systems, procedures and controls, as
aligned in the achievement of the Company’s Vision, Mission and Goals.
 Develops and installs effective accounting systems and controls to ensure financial accountability and
reliability of accounting data.
 Oversees the performance of accounting personnel. Assists Bookkeepers and Accounting personnel
for whatever verification and query pertaining to accounting entries, procedures and policies.
2. INTERNAL CONTROL AND COMPLIANCE
 Ensures that all accounting entries conform to the Generally Accepted Accounting Principles (GAAP).
 Responsible for the strict implementation and monitoring of Internal Control Measures of Accounting
Unit.
 Maintains the integrity of data by applying controls such as regular reconciliations and variance
analysis.
 Reviews accounting documents to ensure accuracy of information and calculations and makes/directs
correcting entries.
 Counterchecks all purchases, withdrawals, replenishments, cash advances and liquidations before
approval of the VP Finance and Admin.
 Monitors compliance with established financial standards, requirements and regulations imposed by
government agencies.
3. FINANCIAL RECORDING, REPORTING AND MONITORING
 Oversees and ensures accurate and timely submission of accounting and financial reports and
necessary schedules to Top Management.
 Oversees and ensures accurate and timely recording of financial transactions and preparations of
accounting and financial reports and necessary schedules.
 Monitors and controls Accounts Payables and Accounts Receivables and ensures the preparation of
accurate and updated subsidiary ledgers.
 Monitors and ensures monthly preparation of bank reconciliations.
 Prepares monthly consolidated financial statement.
 Submits on time financial reports to Top Management and provides accurate financial analysis for
decision-making.
 Monitors and checks the conduct of inventory of fixed assets.
 Performs other functions as may be assigned by his/her immediate superior from time to time.

This role serves as a partner to the Director of Finance within the Hotel - providing objective evaluations, process improvement solutions , effective communication, and guidance in recommending effective internal control standards and adhering to compliance regulations.

Primary responsibilities:

• To undertake operational audit and financial audit to ensure the company meets its financial, operational and compliance objectives
• Report on control deficiencies to management and making recommendations to mitigate risks
• Challenging current processes across the company and identify opportunities for refinement
• Engaging remediation of identified issued through follow-up
• Communicating with a variety of stakeholders across the company on audit findings, recommendations and the like
• To supervise daily operations of income audit, credit and receivable and cost control sections

The internship missions

Working within the operations team of our consumer goods QC inspections business, the intern will be responsible for the continuous improvement of our processes aiming at operational excellence and offering cutting-edge solutions for better quality control in the supply chains of our clients.

• Provide technical support on the ground for the inspections: perform product inspections in the factories, train the inspectors, optimize the organization in the factories.
• Perform internal audits to ensure that the inspection SOP is well applied by the inspectors and that the client’s inspections requirements are well integrated and followed.
• Provide technical expertise to identify and evaluate process improvement opportunities: inspections physical and IT tools, AI technologies, inspection protocols, training, data management and analysis, monitoring tools…
• Partner and collaborate with the different support departments to ensure that all issues reported by the inspectors or by the clients are addressed and that effective solutions are implemented at all levels.
• Autonomously manage selected LEAN projects with high value deliverables for improvement of lead-time, quality and costs of the products inspections.

The talent recruited will report directly to the local Operations Manager.

About the job

Reporting to the Sales Team Leader, this Associate role's main responsibility is to ensure an enjoyable, convenient and successful shopping and buying experience that leads to increased sales and sustained long-term profitability. He/she also ensures satisfied customers, develop and execute sales steering and selling the IKEA way.

Your assignment

• You actively approach customers who you see require additional help. You identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations;
• You ensure the shop is in excellent shape as new and fully and efficiently stocked with the four merchandising basics in place at all times and that the IKEA product range is presented in ways that inspire and satisfy customers;
• You understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet;
• You keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience;
• You convey passion about IKEA products and actively learn about their features and benefits, and you share this knowledge with customers and colleagues.

The Customer Care Centre is responsible for delivering outstanding consumer experiences that are effortless and delightful. The Consumer Care Supervisor will be a key leader people leader and help to deliver exceptional service on a daily basis.

What will a normal day look like? 

• You will help facilitate timely responses to consumers through a number of different channels and mediums.
• Identify and improve processes and procedures to underpin services that exceed customer expectations.
• Develop and conduct training/coaching to achieve customer expectations, produce revenue & reduce costs.
• Deliver regular communication/meetings with Team members to ensure continuous improvements & team engagement.
• Liaise with all divisions of the OS business to build a working relationship that provides effortless consumer experiences.
• Resolve day to day operational issues and balance workload requirements. • Work with CRM, Sharepoint, Twilio and other relevant systems to help meet business objectives.
• Training, coaching and performance management of team members
• Understand and maintain WHS Policies. Ensure all team members adhere to WHS policies and procedures.

This role will be 100% on site.  

The Customer Care Centre is responsible for delivering outstanding consumer experiences that are effortless and delightful. A Customer Contact Centre Officer plays a key role as the first point of contact for Electrolux Home Products consumers and customers. 

A Typical Day Working within the Customer Care Centre is a fast paced and dynamic role, with a number of teams working together to provide our consumers and customers with outstanding experiences. While the focus of each team may differ (as outlined in the Customer Care Centre Capability Framework) every Customer Contact Centre Officer may expect to be responsible for and/or involved in the following on a typical day;

• Managing consumer and customer enquiries by telephone or electronically
• Providing prompt responses and resolutions to customer enquiries ensuring an effortless and delightful experience
• Handling and resolution of consumer and customer complaints from initial contact to finalisation
• Obtaining and evaluating all relevant information to handle enquiries and complaints
• Processing sales orders, forms, applications and requests
• Seeking assistance and / or escalation to the appropriate designate when required to enable the resolution of issues
• Following designated processes and procedures to complete workflow tasks using a range of systems
• Maintaining accurate records of customer interactions and transactions
• Recording relevant details of enquiries, comments and complaints
• Liaising with internal customers, partners, including distribution, factory, service, parts and field team members to delivery outstanding consumer experiences
• Efficient use of CRM and ERP systems
• Attending and participating in product, systems and site training as required.
• Working to a roster to meet the evolving business demands of a 7 day National Customer Care Centre
• Understanding relevant sectors of the Trade Practices Act, Consumer legislation and WHS Legislation

The AQUA SOLUTIONS MANAGER (ASM) is responsible for generating volume and sustainable growth of Pilmico’s aqua feed, both in the Finfish and Shrimp segment. He/She should be on top in the management, execution and monitoring of all sales, technical and business aspect of Aqua Feeds ensuring sales leadership in the market. He/She is responsible for enrollment of new accounts and managing a healthy, profitable and sustainable business for each account.

ASM is also responsible in giving technical assistance to the customers to ensure business growth, sustainability and profitability that will redound to Pilmico’s brand value.

• Key Account Management
  • Building strong customer relationships
  • Account Management and Area Planning
  • Develop and execute strategic account plans including target setting.
  • Ensure healthy sell-in and sell-out activities.
• Business Development
  • Identify new business opportunities.
  • Customer Acquisitions
  • Market and product research
  • Create and develop sales presentations.
• IAM Sales
  • Achievement of sales target
  • Negotiation of customer targets
  • Introduction of new products/part numbers
  • Identify upselling opportunities.
• Sales Forecasting
  • Analysis of sales data, market, and product trends
  • Sales planning and demand projections
  • Collaboration with product managers for accurate monthly projections
• Communication and Reporting
  • Communicate with stakeholders.
  • Provide and present regular reports and market information to marketing team.
• Problem-Solving and Resolution
  • Address and resolve key customer issues.
  • Establish a regular communication loop and feedback.
• Continuous Improvement
  • Stay informed about market and product development.
  • Invest in personal and professional development.

The marketing officer will be responsible for:

• Closely working with the marketing manager to develop and execute marketing plans
• Managing daily administrative tasks to ensure the Marketing department runs smoothly
• Creating reports on marketing and sales metrics, like conversion rates
• Assisting with organizing promotions and events
• Collaborating with the Design team to create marketing materials
• Keeping organized records of marketing metrics and results of past campaigns
• Preparing regular sales forecasting reports
• Monitoring competitors’ marketing activities

• Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.
• Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
• Assisting with loading and unloading items from vehicles.
• Accepting payments for delivered items.
• Providing excellent customer service, answering questions, and handling complaints from clients.
• Adhering to assigned routes and following time schedules.
• Abiding by all transportation laws and maintaining a safe driving record.