LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Guest Service Agent

Work Hours: Thursday to Monday, 4:00 PM to 12:00 AM EST | 5:00 AM to 1:00 PM Philippine Standard Time

Holidays: Philippine holidays

Pay Range: USD 900 - 1,200 per month (depending on qualifications and skills)

Responsibilities:

1. Reservation Management

• Act as the primary contact for reservation requests, providing prompt and accurate information to potential guests.
• Assist guests with booking processes, availability inquiries, processing payment and any modifications or cancellations.

Communication and Guest Assistance

• Handle incoming guest phone calls, emails, and chats promptly and professionally.
• Respond to guest inquiries, requests, and concerns, providing accurate information and appropriate solutions.
• Proactively address any issues that may arise during a guest's stay, taking appropriate measures to resolve them efficiently.

Guest Experience Monitoring

• Monitor incoming reservations to ensure guests receive check-in instructions and relevant information in a timely manner.
• Conduct comfort checks to ensure guests are satisfied with their accommodations and address any concerns.
• Identify opportunities to enhance the guest experience and provide recommendations for improvements.

Resolution Management

• Escalate guest issues internally to the appropriate departments or management, ensuring prompt resolution and guest satisfaction.
• Collaborate with the housekeeping and maintenance teams to address issues reported by guests.
• Liaise with Airbnb as necessary to support guests and find amicable solutions to challenges they may encounter.

• At least 1 year of customer service experience in the hospitality industry.

• Excellent communication skills, both written and verbal, with a professional and friendly demeanor.
• Strong problem-solving abilities and the capacity to handle guest issues effectively.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays as required.

Position : Executive Assistant

Working Hours : 10 am - 7 pm EST

Salary Range : 800-1000 USD

ABOUT THE ROLE:

As an Executive Assistant, you play a pivotal role in supporting our client with both personal and business tasks, with a specific focus on managing their real estate portfolio. Your responsibilities include engaging with real estate investors through effective phone communication. Proficiency in essential tools such as Microsoft Office (Outlook, Excel, PowerPoint) and email is crucial. We value your ability to independently tackle tasks, demonstrating at least 1 year of experience in a similar role. As a go-getter, you'll thrive in our dynamic work environment, contributing to the client's success.

SCOPE OF WORK:

• Assist the client with personal and business tasks
• Support in managing real estate portfolio
• Engage in communication with real estate investors via phone calls
  

MINIMUM REQUIREMENTS:

• Proficienct in Microsoft Office (Outlook, Excel, PowerPoint)
• 1 year of relevant experience
• Ability to independently figure out tasks
• Proactive and self-motivated go-getter

Salary: P40,000 to P50,000 (Monthly Package)

Schedule: Monday – Friday (07:00 AM - 4:00 PM AEST)

What are we looking for?

Skills Required:

• 3+ years of experience as an Administrative Scheduler within the trading/commercial maintenance industry highly desirable
• High attention to detail and organizational skills
• Ability to work in a fast-paced environment
• Intermediate computer literacy including Microsoft Office Suite
• Excellent communication skills both written and verbal

Nice to Have:

• Experience in job management systems including SimPRO or any similar tool (good to have experience but not a must)

What will you do?

• Coordinating and scheduling maintenance jobs in like with client SLAs
• Working with relevant stakeholders to identify and agree on operational timeframes and attendance for reactive and planned maintenance jobs
• Review materials ordered for each scheduled period to ensure availability on site prior to works being conducted
• Rescheduled activities as required and report on non-compliance times
• Liaise with technicians to reduce work in progress times and close off jobs more efficiently
• Monitor overall maintenance progress and achievement of major milestones
• Completing monthly invoicing to meet targets
• Completion of procurement including raising purchase orders and amendments
• Develop process documentation and maintain a filing system
• Providing support to the scheduling team
• Help raised quoted jobs, services and projects

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA.

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Founded in 1968, our client has evolved from an electrical contractor to a leading Australian provider of diverse engineering, construction, and facilities services. Their expertise spans electrical, data, security, and more, ensuring comprehensive solutions for projects, maintenance, and minor works. With a nationwide reach and 24/7 operations, they deliver peace of mind to clients of all sizes. They forge long-lasting relationships, evident in their involvement in iconic projects for over 30 years and their commitment to client value through top-quality service and industry recognition.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P30,000 to P40,000 (Monthly Package)

Schedule: Monday – Friday (09:00 AM - 05:00 PM AEST)

What are we looking for?

Skills Required:

• 1 year Customer Service Experience
• Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook)
• Excellent verbal and written communication
• Organized and able to meet deadlines
• Proactive attitude towards problem solving
• Ability to meet agreed KPI’s
• Experience in an inbound/outbound call environment

Nice to Have:

• Experience using CRM Software (Zendesk, etc.)
• Experience in FMCG industry
• AU Customer Service Experience

What will you do?

• Ensure all enquiries are handled in a prompt, efficient, courteous manner ensuring a high level of conversion, whilst showing passion about customer service and being empathetic to the needs of clients.
• Display excellent listening skills and sharp attention to detail towards our clients.
• Ensure highly effective communication and customer service skills are displayed to all clients and that all programs and their staff support this level of service.
• Ensure that all forms of enquiries via phone, email, social media, website or other, are handled in a friendly, professional and timely manner to maximize enquiries and support high conversions.
• Support reporting duties in a confidential manner.
• Effectively prioritize tasks according to department requirements or business needs.
• Update relevant documents used to support the Intake team in order to provide the most up to date information to clients and staff.
• Other ad-hoc duties as requested.

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client --- With over 1,000 to 5,000 employees have grown to become one of Australia’s most well-known furniture manufacturers and retailers. Their furniture superstores can be found in every major metropolitan city and regional towns, with over 85 stores across Australia. They take pride of making, selling and guaranteeing well-designed furniture that everyone can truly afford.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  SEO Specialist

Working Schedule:  Monday - Friday, 9 AM - 5 PM (EST) | 10 PM - 6 AM (Philippine Time)

Salary Range:  $1000-$1400 / Monthly 

ABOUT THE COMPANY
The company is on a mission to simplify the personal and commercial insurance consumer experience. We’re using technology to make it more efficient and accessible, and the human touch to make it insightful and delightful. Our vision is to create a next-generation insurance agency, built to streamline the application process, provide greater insights, and empower our customers to make the most of their insurance.

ABOUT THE ROLE:

We are seeking an experienced SEO Specialist with a proven ability to generate and accelerate the growth of organic leads. As part of our dynamic team, you will be responsible for implementing strategies, techniques, and tactics to enhance website visibility, increase traffic, and achieve high-ranking positions in search engine results. Your role will play a pivotal part in creating new opportunities for business growth and profitability through the generation of high-quality organic leads.

RESPONSIBILITIES:

• Optimizing Copy and Landing Pages for SEO: Ensure website content aligns with SEO best practices and Implement on-page optimization strategies to improve search engine visibility.
• Local Landing Page Structure and Architecture: Develop and enhance local landing pages for improved geographical targeting and optimize page structure and architecture to enhance local search performance.
• Link Building and Internal Linking Expertise: Execute effective link-building strategies to enhance domain authority and implement internal linking strategies to improve website navigation and SEO.
• Keyword Research: Conduct thorough keyword research to identify high-impact keywords and integrate targeted keywords into content for improved search engine rankings.
• Content Refresh & Revamp: Evaluate existing content and refresh as needed for relevancy and SEO optimization and collaborate with content creators to enhance overall content quality.
• Building Content Calendars: Develop and manage content calendars to ensure a consistent and strategic publishing schedule.
• Competitor Content Audits or Content Gap Analysis: Analyze competitor content to identify gaps and opportunities and develop strategies to stay ahead in the competitive landscape.
• Creating Content Outlines or Briefs: Provide clear content outlines and briefs to content creators for effective collaboration.
• Develop & Implement Link Building Strategy: Strategize and implement effective link-building campaigns to enhance backlink profile.
• Execute Local Landing Page Optimization: Implement local SEO strategies to optimize landing pages for targeted regions 
• Implement Changes in Webflow CMS: Utilize Webflow CMS to make necessary SEO-related changes and improvements.

QUALIFICATIONS:

• At least 2 years of relevant work experience in SEO
• Data-driven and analytical mindset with experience in A/B testing.
• Attention to detail and a passion for SEO best practices.
• Proven ability to generate and accelerate organic leads for business growth.

TOOL REQUIREMENTS DESIRED:

• Familiarity with Ahrefs and/or Semrush.
• Experience with tools like Surfer SEO, SEMflow, and Webflow SEO.
• Proficient in using Google Search Console, Screaming Frog, and LowFruits.
• Knowledge of Google Analytics and Search Console.
• Proven SEM experience managing PPC on Google and Bing.

DEVICE / CONNECTIVITY REQUIREMENTS:

• Atleast 50mbps internet speed

Position                           : Product & Client Manager

Holidays                     : US or PH Holidays

Salary Range                        : 1000-2000 USD per month

Working Hours           : South African working hours; 9 am to 5 pm  (to be confirmed with their colleagues/team, this might change)

About the Company

A world-leading web-based platform that brings automation and simplicity to managing your equity or cash-based employee incentive plans.

Main Responsibilities

• Be involved with the Client Management and Migration teams to onboard new clients and client information onto the company platform
• Assist clients with incentive scheme related queries and in using the system
• Participate in the development of new and existing features, including feature conception, design and wireframing tasks. Interact with the developers and clients to ensure the features are successfully implemented and signed off between stakeholders.
• Implement and advise on the technical aspects of company's share plan product
• Maintain client relationships and offer new or existing solutions to existing clients
• Understand client needs and collaborate with management, colleagues, and other staff to enhance the product based on new clients or internal requirements
• Create and provide training to clients in using the platform

• 3 – 6 years of experience in Product and Client Management
• Financial background with a relevant Bachelor’s degree
• Strong academic record & technically proficient in finance
• Strong Excel skills are a prerequisite
• Analytical and problem-solving skills
• Excellent communication skills (verbal and written)
• Capable of leading client meetings
• Adept at working in both team environments and alone (self-starter)
• Knows how to prioritize tasks and provide excellent service
• Deadline-driven and can work under pressure

Nice to haves

• Software development knowledge/experience
• CFA, Level 1, 2, or 3
• Computation and Applied Mathematics Degree or Financial Math's Degree or similar

Position : Video Editor

Working Hours : Flexible

Holidays : Flexible

Salary Range : 800 - 1,500 USD 

ABOUT THE ROLE:

At Impact Plus, we recognize the power of impactful storytelling, and as a Video Editor, you will be a key contributor to our narrative. This role offers a unique blend of creative freedom, collaboration with a passionate team, and the opportunity to shape the visual identity of our brand in the digital realm. If you are ready to embark on a journey of creative exploration and make a meaningful impact on our digital presence, we invite you to join us in this exciting opportunity.

SCOPE OF WORK:

• Transformative Editing: Review and edit long-form video content into short, vertical formats suitable for platforms such as TikTok, Instagram Reels, and YouTube Shorts.
  
• Creative Enhancement: Apply engaging editing techniques, including text overlays, special effects, and sound optimization, to captivate and enhance viewer engagement.
  
• Captivating Copy: Craft persuasive and concise copy for video captions and descriptions, ensuring alignment with our brand voice and maintaining audience interest.
  
• Visual Appeal: Design eye-catching thumbnails that entice viewers and increase click-through rates, contributing to the overall success of our content.
  
• Collaborative Teamwork: Work closely with the content team to ensure consistency in brand representation and voice, fostering a collaborative environment that encourages creative synergy.
  
• Stay Ahead of Trends: Stay informed about current trends in social media content and apply these insights to continuously elevate the quality and relevance of our content.
  
• Project Management: Manage multiple projects concurrently, demonstrating excellent time management skills to meet tight deadlines without compromising on quality.

MINIMUM REQUIREMENTS:

• Proven experience in video editing, particularly for social media platforms.
• Proficient in video editing software such as Adobe Premiere Pro, Final Cut Pro, etc.
• A passion for creativity with a keen eye for detail in creating visually appealing content.
• Familiarity with short-form video trends and a willingness to explore innovative approaches.
• Strong copywriting skills, conveying messages concisely and engagingly.
• Ability to work both independently and collaboratively within a team.
• Familiarity with social media trends and best practices.
• Excellent time management and organizational skills.

The Master Trainer/Mentor will contribute to the design and development of curriculum and training courses, and deliver O2 Training of Trainers programs, provide monitoring and coaching to O2 local partners’ trainers and facilitators, and support TESDA and DepEd ALS administrators. S/he will organize, lead, or co-facilitate meetings and workshops as needed. 

Essential Functions

The Master Trainer/Mentor’s specific responsibilities will include, but are not limited to:

Curriculum and Instructional Materials Development

• Participation in consultative meetings and needs analysis for curriculum and training program design and development.
• Review, enhancement, writing, and creation of curriculum, blended learning, and instructional materials related to O2, which includes, but is not limited to modules, interactive audio instructions, complementary materials, and contextualized materials, among others.
• Review, enhancement, and development of instructional materials used for training of trainers, which includes, but is not limited to facilitator’s guides, participant handbooks, training presentation decks, online worksheets, and training handouts.
• Development and implementation of process flow for the creation of curriculum and instructional materials that involves instructional design, materials development, review and vetting of materials, and layout and finalization of the materials.
• Analysis and evaluation of training results and contribution to the continuous improvement of training curriculum, design, and instructional and learning materials.
• Creation, maintenance, and updating of a database of curriculum and instructional and learning materials developed by the O2 Technical Team.

Training Design and Implementation

• Planning and implementation of activities to strengthen systems service delivery, such as training higher education or training institutions, ALS providers, TVIs and TTIs, and other partners on life skills, 21st century skills, workforce readiness training, youth entrepreneurship, and other topics related to the goals of O2.
• Planning and implementation of a face-to-face and blended professional development training programs for ALS implementers in close coordination with the IR 1 Team and DepEd
• Planning and implementation of activities to strengthen systems and service delivery in TESDA trainers’ professional development and continuing education in close coordination with the O2 Team.
• Development, planning, organization, and facilitation Training of Trainers workshops (TOT) and refresher training on, but not limited to O2 curricula, Positive Youth Development, and systems-strengthening topics, for representatives of DepEd ALS, TESDA, the private sector, the Youth Development Alliances (YDA), Department of Trade and Industry, Philippine Employment Service Office, People Management Association of the Philippines, higher education institutions, youth service providers and trainers, and other partners and champions.
• Creation and review of training designs, learning materials, and monitoring tools for O2 training activities based on feedback from training partners
• Leading the delivery (actual training implementation) of capacity-building programs for multipliers and service providers at the National, Regional, Provincial, or City/Municipality level.

Curriculum and Program Implementation Guidance and Coaching

• Provision of support and monitoring of training of trainers’ programs and multiplier training programs on O2 curricula conducted by DepEd ALS, TESDA, and local partners.
• Provision of support to the O2 technical teams for the provision of monitoring and mentoring to DepEd ALS, TESDA, and local partners on the implementation of O2 curricula.
• Provision of support to local training providers to help integrate Work-Based Learning (WBL), entrepreneurship training and coaching, and technical training into their existing programs and services for DepEd ALS and TESDA youth.
• Provision of timely feedback, mentoring, and coaching to learning service providers to ensure high quality training activities at the field level.

Cross-Functional Alignment

• Provision of support and assistance to the O2 technical teams in co-developing and delivering trainings and support for implementing workshops, forums, and other learning events at the national and local level. 
• Provision of support in the dissemination of project-wide assessments results for good practices awareness.
• Provision of support to the O2 technical teams in effectively communicating the plans, outputs, and outcomes of training and delivery of O2 curriculum to DepEd ALS, TESDA, and local partners.
• Provision of support to the Grants Team and Youth Development Team Leaders to support and monitor the implementation of O2 curricula in their respective sites.
• Alignment with the Monitoring and Evaluation Team in ensuring quality of training and target goals are reached.
• Alignment with O2 staff in planning and delivering training sessions led by other teams, as needed, and provide technical inputs to team meetings and written materials for quarterly reports.

Organizational Relationships and Employment Status

• Directly reports to Manila-based Training Manager
• Based in Cebu City, with availability to travel to all project sites
• Regular Full-time Employee

The Master Trainer/Mentor will contribute to the design and development of curriculum and training courses, and deliver O2 Training of Trainers programs, provide monitoring and coaching to O2 local partners’ trainers and facilitators, and support TESDA and DepEd ALS administrators. S/he will organize, lead, or co-facilitate meetings and workshops as needed. 

Essential Functions

The Master Trainer/Mentor’s specific responsibilities will include, but are not limited to:

Curriculum and Instructional Materials Development

• Participation in consultative meetings and needs analysis for curriculum and training program design and development.
• Review, enhancement, writing, and creation of curriculum, blended learning, and instructional materials related to O2, which includes, but is not limited to modules, interactive audio instructions, complementary materials, and contextualized materials, among others.
• Review, enhancement, and development of instructional materials used for training of trainers, which includes, but is not limited to facilitator’s guides, participant handbooks, training presentation decks, online worksheets, and training handouts.
• Development and implementation of process flow for the creation of curriculum and instructional materials that involves instructional design, materials development, review and vetting of materials, and layout and finalization of the materials.
• Analysis and evaluation of training results and contribution to the continuous improvement of training curriculum, design, and instructional and learning materials.
• Creation, maintenance, and updating of a database of curriculum and instructional and learning materials developed by the O2 Technical Team.

Training Design and Implementation

• Planning and implementation of activities to strengthen systems service delivery, such as training higher education or training institutions, ALS providers, TVIs and TTIs, and other partners on life skills, 21st century skills, workforce readiness training, youth entrepreneurship, and other topics related to the goals of O2.
• Planning and implementation of a face-to-face and blended professional development training programs for ALS implementers in close coordination with the IR 1 Team and DepEd
• Planning and implementation of activities to strengthen systems and service delivery in TESDA trainers’ professional development and continuing education in close coordination with the O2 Team.
• Development, planning, organization, and facilitation Training of Trainers workshops (TOT) and refresher training on, but not limited to O2 curricula, Positive Youth Development, and systems-strengthening topics, for representatives of DepEd ALS, TESDA, the private sector, the Youth Development Alliances (YDA), Department of Trade and Industry, Philippine Employment Service Office, People Management Association of the Philippines, higher education institutions, youth service providers and trainers, and other partners and champions.
• Creation and review of training designs, learning materials, and monitoring tools for O2 training activities based on feedback from training partners
• Leading the delivery (actual training implementation) of capacity-building programs for multipliers and service providers at the National, Regional, Provincial, or City/Municipality level.

Curriculum and Program Implementation Guidance and Coaching

• Provision of support and monitoring of training of trainers’ programs and multiplier training programs on O2 curricula conducted by DepEd ALS, TESDA, and local partners.
• Provision of support to the O2 technical teams for the provision of monitoring and mentoring to DepEd ALS, TESDA, and local partners on the implementation of O2 curricula.
• Provision of support to local training providers to help integrate Work-Based Learning (WBL), entrepreneurship training and coaching, and technical training into their existing programs and services for DepEd ALS and TESDA youth.
• Provision of timely feedback, mentoring, and coaching to learning service providers to ensure high quality training activities at the field level.

Cross-Functional Alignment

• Provision of support and assistance to the O2 technical teams in co-developing and delivering trainings and support for implementing workshops, forums, and other learning events at the national and local level. 
• Provision of support in the dissemination of project-wide assessments results for good practices awareness.
• Provision of support to the O2 technical teams in effectively communicating the plans, outputs, and outcomes of training and delivery of O2 curriculum to DepEd ALS, TESDA, and local partners.
• Provision of support to the Grants Team and Youth Development Team Leaders to support and monitor the implementation of O2 curricula in their respective sites.
• Alignment with the Monitoring and Evaluation Team in ensuring quality of training and target goals are reached.
• Alignment with O2 staff in planning and delivering training sessions led by other teams, as needed, and provide technical inputs to team meetings and written materials for quarterly reports.

Organizational Relationships and Employment Status

• Directly reports to Manila-based Training Manager
• Based in Pasig City, with availability to travel to all project sites
• Regular Full-time Employee

• The ideal candidates are responsible for selling the company's products immigration/migration/ study visa services) by identifying potential clients, educating prospects on products through calls, and online presentations through webinars, and providing existing customers with exceptional support.

Sales Support

• assist in addressing the needs and requirements of field personnel.
• Provide valuable sales support by promptly attending to customer inquiries, concerns, and complaints.

Document Preparation

• prepare necessary documents and presentations for account showroom visits, including presentation decks for B2B and General Trade accounts or prospects.
• Ensure all required items, details, and schedules for showroom visits are readily available.

Sales Documentation

• Prepare various sales documentation, including but not limited to sales reports, product performance analyses, business reviews, and other documents based on raw data.

Account Performance Monitoring

• Monitor the performance of handled accounts and provide constructive feedback to the respective account officer in charge.

Product Portfolio Awareness

• Ensure heightened awareness of the company's product portfolio in each account being managed.

Sales Records Management

• Maintain accurate records of sales and compare them with targets to assist the sales manager and account officer in monitoring the team's progress.

The  Merchandising Associate, will be responsible for assisting in the planning, selection, and management of products within specific categories to maximize sales and profitability. The role is integral in maintaining a balanced product assortment that meets customer demand and aligns with the company's goals.

Key Responsibilities:

• Category Management
•  Inventory Management
•  Market Research
•  Product Selection
•  Pricing Strategy
• Sales Analysis
•  Promotion Planning

1. Perform day-to-day accounts receivable transactions.
2. Maintain and update of the AR, including its subsidiary ledger and the Customer Master Data.
3. Schedule, process, and post customer payments in accordance with the Company’s established procedures.
4. Perform account reconciliations and analysis:

• Maintain accounts receivable customer files and records
• Monitor customer account details for non-payment, delayed payment, and other irregularities.
• Provide analysis on the significant movement of accounts receivable per Business Partner.
• Verifies validity of account discrepancies by obtaining and investigating information from sales team and customers.
• Provide top 10 list of Business Partner with high outstanding receivable balance and action plan to collect such receivables

1. Assist with the month-end closing by preparing and releasing the following monthly reports:

• Customer Receivable Aging
• Customer’s Statement of Account and/or Sales Invoice
• Collection Report
• A/R Monitoring Database
• Others (as requested by immediate supervisor)

1. Provide quarterly and monthly provision for Bad debts and trading terms accrual, respectively.
2. Ad hoc task/s as instructed by the immediate supervisor.

1. Recruitment and placement of operations and field-based employees

• Process and monitor all recruitment requests or requirements for office-based employees in an effective, efficient, and timely manner
• Establish a recruitment, testing, and interview program
• Prepare and ensure accurate employment contracts
• Maintain up-to-date recruitment report, talent database, and all related staffing communications
• Conceptualize and improve recruitment tests and evaluation of applicants’ capability on the job
• Project annual recruitment expenditures for budgetary consideration and control

2. Record Management

• Maintain up-to-date 201 files (hard and soft copies)
• Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisal, and absenteeism rates

3. HR Plan, Policies, and Procedures

• Identify, design, and implement strategic HR programs, as and when required
• Prepare and implement the annual HR Plan to support the overall objectives of the companies
• Develop and maintain HR policies and procedures. Ensure that all employees are aware of the policies and procedures
• Ensure that company handbooks are comprehensive and up to date

4. Organizational Development and Strategy

• Conduct organizational climate assessment. Gather information on and understand business requirements
• Diagnose desired culture and style
• Envision new tools and systems as well as future needs
• Identify obstacles, readiness for change
• Communicate vision
• Adjust the system for buy-in and engagement

5. Employee Relations (policy and regulatory compliance, employee counseling, organizational climate)

• Guide, coach, and support team leaders on the full range of HR activities (including policies and procedures, terms and conditions of employment, absence management, performance management, etc.)
• Manage investigations, disciplinary and grievance matters to develop appropriate procedures and policies to address grievances and discipline
• Provide counseling and guidance on individual employee relations cases, ensuring that these are well managed and meet the requirement of the company policies, best practices, and employment laws
• Conduct exit interviews to identify reasons for employees' resignation or exit to improve the company’s image and development
• Represents the company at personnel-related hearings and investigations
• Ensure company compliance to labor laws and applicable government regulations

6. Compensation

• Lead the annual salary review process
• Gather and analyze market data to measure the competitiveness of the company’s compensation package and make recommendations as appropriate
• Maintain a pay structure by conducting pay surveys, scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions, recommending, planning, and implementing pay structure revisions as needed

7. Performance Management Process

• Identify the key elements of –
• a performance appraisal/development system that will support coaching
• a coaching system and practice that will support and sustain individual performance improvements
• Establish how these elements can be combined to create a performance management cycle
• Consider barriers and obstacles regarding the performance management cycle
• Establish a performance appraisal/development checklist
• Identify the resources necessary to create and sustain the program
• Identify change management strategies that will support the development and introduction of the program
• Consider how an Employee Survey and Feedback will support the Performance Management Process

The Program Coordinator will join a team of professionals working in a fast paced, team environment. The Program Coordinator facilitates and manages various processes (client specific) within the contingent worker lifecycle from on boarding through off boarding. The Program Coordinator also provides first level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists and suppliers during all stages of the contract labor acquisition process including but not limited to: interview scheduling, onboarding, worker assignment management, time and expense management and off boarding.
• Document all client reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers and other partners via face-to-face meetings, email and phone.
• Conduct research and analysis to resolve client’s or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLA’s (i.e. pending end of assignments, invoicing, time and expense management and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner so the contractor can start assignment on time.

In-charge of performing product marking and verification of quantity of product to be marked in accordance with company standards, legal and client requirements. 

• Ensures that all the necessary forms, materials, equipment, and/or other requirements needed to perform the job are complete and prepared before proceeding to the work site. 

• Checks that all equipment necessary to carry out the inspection/sampling activities are in good working condition prior to use and in valid calibration status. 

• Coordinates with clients on schedules, ensures availability of required documents and that these are in order,   and assesses all other information pertinent to the job. 

• Conducts marking of cargo according to company standards, procedures and client requirements or agreed job scope and specifications. 

• Provides feedback and updates on the status or progress of the job to his immediate supervisor on a regular basis. 

• Interface with client’s and/or terminal representatives during marking activities to ensure and maintain good communication and smooth operation. 

• Ensure that marked fuel samples are properly and completely labeled prior to submission to the laboratory analyst for marker test 

• Comply with the vessel and terminal rules and safety regulations. 

• Signs field inspection reports based on the fuel marking activities. 

• Signs documents specified only by immediate supervisor. 

• Ensures compliance to the Group and national policies including but not limited to the maintenance of the Quality Management System 

• Operating to the highest standards of ethics, in accordance with the SGS Code of Integrity. 

• Performs other related duties as may be assigned to achieve respective section’s goals or for own personal, or professional training, education or development as programmed by the immediate supervisor. 

• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to: 

• Demonstrates strong obligation to SGS QHSEE policies, procedures and work instructions by actively participating in  meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE 

• Perform appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace 

• Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements 

• Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements 

• Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior  

• Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines 

• Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators 

• Actively participates in incident investigations and risk assessments as deemed necessary by SGS management 

• Fulfills the requirements needed in the success of the QHSEE Management System 

• Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations

About the Role

As a Marketplace Content Associate, you will report directly to the Trust & Safety Associate Manager. You will perform content moderation in all areas related to Trust and Safety across all countries where Carousell operates. You will act as a generalist who will perform actions to support the content integrity of the platform, with internal and external user experience in mind. This is a full-time project-based (12 months) role based in Ortigas, Pasig, Metro Manila, Philippines.

You will:

• Perform manual moderation functions for incoming listings / users  from different sources of report.
• Ensure listings and users in our platform are compliant to our policies.
• Identify and act on suspicious or undesirable content or behavior in our platform.
• Perform moderation functions using different tools.
• Identify areas of improvement and suggest solutions to enhance User experience to keep the marketplace safe.
• Respond to tickets in relation to fraud, disputes, account enforcement, and authority requests.
• Respond to escalation from different channels in the organization

Be part of our dynamic & passionate Feeds Team! 

• Gamefowl Service & Relations Specialist 
• Territory Business Manager 
• Key Accounts Manager 
• Veterinary Services & Training Specialist
• Farm Veterinarians

At QIMA, Finance is so much more than spreadsheets. As part of our Finance team, you will work with international customers, be involved in crucial IT processes, and play a key role in ensuring the financial stability of the company. If you are a reliable individual with a strong sense of personal responsibility, join our Finance team and help us reinforce the financial foundation for QIMA's bright future.

Do you have a solid background in General Ledger, AP/AR accounting, and financial reporting? Can you handle accounting tasks to support overseas operations, while maintaining efficient communication within a multicultural team? Are you known for your attention and thorough approach? Are you able to communicate financial information effectively and concisely, especially to the management? 

Then get in touch with us! We want you on board as General Ledger Leader! 

JOB DESCRIPTION:

Preparation and Presentation of consolidated financial statements 

• Prepare group consolidated financial statement and reports to internal and external stakeholders. 

• Understand financial statements and be able to explain to management any variances vs prior periods. 

• Coordinate with other finance functions in monthly closing process to ensure closing timeline is met.  

• Perform month end closing activities including but not limited to bank/cash reconciliation, timely and accurate processing of journal entries (Fixed Asset Depreciation, Intangible Asset Amortization, Prepayment Expense, Payroll entries and other adjustments and corrections as needed), Intercompany balances reconciliation. 

• Perform balance sheet reconciliation and analyses of balance sheet accounts. 

• Ensure accounting transactions comply with international standards. Give advice on best practice of accounting for complex transactions. 

Managing annual audit process 

• Liaise with external auditors and assist in annual audit process for the Group and for key subsidiaries in Asia, ensure that audits are completed in timely and satisfactory manner. 

Managing changes and improvements to internal finance processes 

• Be involved in finance process and system improvement projects, representing general ledger function and giving support including but not limited to cleaning up data for system upload, balance re-classifications or corrections, user acceptance testing. 

Managing Team 

• Manage a team of 6 General Ledger accountants. 

• Define KPIs for each finance function to monitor productivity, efficiency, quality and customer satisfaction.

Are you able to use you business acumen and technical knowledge to develop and deliver solutions and analyses for internal and external clients? Are you willing to understand, analyze and exploit available data to inform business and strategic decisions across the company?

Great! Why don't you join us as our Report Leader?

You will be expected to:

• Manage our team in Cebu responsible to review product inspection reports;

• Monitor team performance to ensure team KPI targets are met;

• Arrange work shifts to accommodate for the workload;

• Support team leaders with training and development activities;

• Implement any new processes/strategies handed down by the top management;

• Review reports validated by team members and make suggestions on improving report quality;

We may also ask you to:

• Work on claim investigations;

• Carry out any other management tasks necessary to keep your team on the ball and our service quality excellent.

Your working hours will be between 4PM and 1AM - take note before applying!

As a member of our Technical Documentation Team, you will be responsible for creating professional technical documentation for a wide range of consumer goods, e.g. electronics, household appliances, gardening tools, sport equipment, toys, etc.

Your responsibilities will be to:

• Creating instruction and assembly manuals for consumer goods in German in accordance with product standards and regulations
• Proofreading and reviewing technical documentation
• Preparing instruction manuals for the translation process
• Typesetting of foreign-language instruction manuals
• Communication with clients
• Close cooperation with colleagues from the fields of proofreading, graphics, and translation management
• Work in ad-hoc project support and other duties as assigned

The candidate will manage a myriad of organizational change initiatives for Visa. The candidate will focus on the people side of change, including changes to business processes, systems, tools, and technology. The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage of new tools and business processes and minimize resistance to changes. The change manager will work to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact Visa’s employees. The candidate will support project teams in integrating change management activities into their project plans and apply a structured methodology while leading change management activities. Responsibilities also include:

• Design, develop, execute and manage organizational change management strategies and plan

• Design, develop, deliver, and manage communications strategies, plans and deliverables to communicate about changes to tools and processes across the CIT organization and Visa

• Evaluate and ensure user readiness

• Conduct impact analysis and change management assessment, including change readiness

• Provide input, document requirements and support the design and delivery of end user training

• Define and measure success metrics and monitor change progress

• Identify, analyze and prepare risk mitigation tactics

• Identify and manage anticipated resistance

• Identify and manage relationships with key stakeholders

• Identify and manage relationships with executive sponsors

• Consult and coach project teams

• Support and engage senior leaders

• Coordinate efforts with other subject matter experts

• Integrate change management activities into project plans

• Track and report issues and action items

• Work with virtual teams located in different time zones and with differing cultures

• Represent the EES team and be a strong, vocal customer/user advocate

• Be a change agent

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

This position will be responsible for delighting clients around Asia through delivering retail measurement insights and analysis. 

• Own and lead Retail Measurement & Consumer Panel analytics and insights for a set of clients for a specific FMCG industry across a regional cluster 
• To coach and train insights associates within the assigned industry within their regional cluster 
• To own the planned/ad hoc category review presentations, by collaborating with Consulting (e.g. attending briefing session and check-in review sessions) and identifying workforce allocation within Insight Associates.  
• To own Thought Leadership output for the assigned industry within their cluster and partner with the Cluster Leader to drive Thought Leadership for their industry across all Asia. 
• Coaching and supporting performance overview analysis and business issue analysis to Consumer Packaged Goods clients around Asia 
• Working closely with the Consulting Lead and Customer Service to transform customer experience 
• Support the cluster leader in team management and strategic initiatives 

• Timely and accurate review, validation and processing of incoming invoices (e.g. PO, Non-PO, credit card statements) to accounting system.

• Ensuring that invoices are properly coded and booked in accordance to SGS Chart of Accounts.

• Verifying that the invoices comply with SGS policies and procedures.

• Auditing travel and expense liquidation in accordance with existing rules and regulations.

• Processing prepayments and follow up on prepaid invoices 

• Handling statements and vendor inquiries

• Assisting in AP Subledger close and other month end activities

Ensure monthly checklists are completed by the month end and signed off by Senior Accountant.