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About the job Reporting to the Customer Care Centre Team Leader, this AGENT role is responsible to build and retain a long-lasting relationship with new and existing customers in a multi-channel retail environment by valuing and fulfilling customer needs and expectations, understanding customer motivation and expectations, and ensuring a posit...

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Reservations Agent

Quezon City / AccorHotel

Handling telephone inquiries and accepts room reservations for the HotelResponsible for ensuring that all reservation filing and correspondence is carried out daily.Promote and upsell hotel rooms to maximize the Hotel's revenue and occupancy

Full-time

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Customer Care Centre Agent (SG Support)

Pasay City / Ikano-Retail

About the jobReporting to the Customer Care Centre Team Leader, this AGENT role is responsible to build and retain a long-lasting relationship with new and existing customers in a multi-channel retail environment by valuing and fulfilling customer needs and expectations, understanding customer motivation and expectations, and ensuring a positive sh...

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Guest Service Agent

Makati City / AccorHotel

Demonstrates that all Front Office Standard Operating Policies and Procedures are performed in all interactions. Provides a warm welcome and assists guests according to Fairmont Hotels & Resorts Brand Standards. Maintains a perpetual presence on the Reception Desk throughout the hours of the shift and greets all Guests courteously.

Full-time

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Concierge Agent

Makati / AccorHotel

Ensures timely and seamless service when dealing with guest requests, providing proactive, knowledgeable, engaged service to all Guests.Handles transportation accounts and billings and ensures all Concierge equipment is accounted for and is in good working condition.Recommends hotel services, facilities and products such as hotel loyalty program an...

Full-time

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Customer Service Agent

Global / B

You will handle all inbound inquiries received, and outbound communication is established in the form of chats, emails, and callsIndependently provide accurate information to resolve problems/issues that ariseContinuously educate one’s self with up-to-date and relevant information to support the customer service operationsYou will escalate issues t...

Full-time

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Agent - Order Management

Parañaque / Expeditors

Ensure smooth and timely freight process flow. Ensure accurate and timely data entry into our operating system. Track and trace Order Management files. Use workflows on daily basis to manage shipments. Monitor shipment reports to ensure total customer satisfaction. Ensure timely clearance and delivery of freight to customer...

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Customs Support Agent

Mabalacat / Expeditors

Position/Scope:To prepare customs entry by entering commercial invoice data for Customs brokerage in compliance with the national regulatory provisions and in adherence to the company's policies and procedures. To perform tasks as requested, including, but not exclusive to, assisting in general Brokerage operations.Responsible for all aspects...

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Showroom & PR Coordinator - Philippines

Makati / H&M Group

As the Showroom & PR Coordinator - Philippines, you work proactively with building and maintaining relationships with media and fashion insiders (influencers, celebrities, stylists, etc.) to build a fashion forward local community. You work towards aligned and cross-functional goals, driving omni sales performance and customer-centricity in all...

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Customer Support Agent

Manila / Digitsonly

Join a visionary founder behind five groundbreaking digital product businesses in the last 14 years, now leading a new venture experiencing meteoric growth of over 20% monthly. As a Customer Service Manager, you'll elevate our customer service operations across multiple platforms, manage a dynamic team, and contribute to our long-term goal of expan...

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Production Troubleshooting Agent

Muntinlupa / Sportradar

As a Troubleshooting Agent, you will be part of the Production Operations team, and will work to make sure all systems are operational.This includes pro-active checks, as well as live troubleshooting.Tasks:Follow processes, procedures and workflows and keep up to date with new updated proceduresWork in different platforms that connect the productSe...

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Customer Care Centre Agent (SG Support), IKEA Philippines

Pasay City / Ikano-Retail

About the jobReporting to the Customer Care Centre Team Leader, this AGENT role is responsible to build and retain a long-lasting relationship with new and existing customers in a multi-channel retail environment by valuing and fulfilling customer needs and expectations, understanding customer motivation and expectations, and ensuring a positive sh...

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Customer Care Centre Agent (PH Support), IKEA Philippines

Pasay City / Ikano-Retail

About the jobReporting to the Customer Care Centre Team Leader, this AGENT role is responsible to build and retain a long-lasting relationship with new and existing customers in a multi-channel retail environment by valuing and fulfilling customer needs and expectations, understanding customer motivation and expectations, and ensuring a positive sh...

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Native German Bilingual: Non-Voice Customer Service Agent (Engagement & Content Moderation)

Manila / BrickBrands

Summary of the PositionAs a Customer Service Agent, your role is to help protect the brand from harmful content on various their various social media platforms and apps. Promote a positive community for the brands by issuing responses and removing negative brand sentiments. You will be trained and have experience in analyzing information, issuing r...

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Customer Service Agent (US Car Rental, Office-based)

Mandaluyong / ConnectOS

Salary: P40,000 – P50,000 monthly packageSchedule: Saturday - Wednesday, 1pm– 10pm (EDT), During Training: Monday - Friday, 9am - 6pm EDTWhat are we looking for?Skills Required: At least 3+ years of experience on a similar role preferably worked with a client on a similar industry. The ideal candidate will be confident, organized, analytical and h...

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German Bilingual - Customer Service Agent (Engagement & Content Moderation)

Manila / BrickBrands

Summary of the PositionAs a Customer Service Agent, your role is to help protect brands from harmful content on various social media platforms and promote a positive community for the brands by issuing responses and removing negative brand sentiments. You will be trained and have experience in analyzing information, conducting content moderation an...

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Guest Service Agent

Makati / AccorHotel

Guest Service Agent First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What is in it for you:Employee benefit card offering discounted rates at Accor worldwide.Learning programs through our Academie...

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Concierge Agent

Makati / AccorHotel

Provide a personalized service to all the guests at the Concierge desk, in the lobby, hotel entrance and airport, fully aware and following the hotel standards and procedures.Provide uncompromising levels of cleanliness and maintenance through own responsibility.To use appropriate materials, equipments and supplies for the smooth run of the Concier...

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Candidate Care Agent

Manila / Cielo

The Candidate Care Agent delivers customer service more like Cielo and less like everyone else. The Candidate Care Agent enhances our clients’ candidate interactions with a team dedicated to immediate availability, single call resolution, and unprecedented responsiveness.Work Location: Manila, PHWork Arrangement: HybridWork Schedule: Night shift&#x...

Full-time

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Partner Support Agent

Manila / Boldr

A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members a...

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Royal Service Agent

Makati / AccorHotel

Reporting to the Royal Service & Loyalty Manager, responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, friendly and engaging service to our internal and external guestsProcess all external and internal calls either by redirecting calls or assisting the callerTake ownership of...

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EN - Reservation Agent

Makati / AccorHotel

Reservations Agent You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! What is in it for you: In 3-4 bullet points, showcase the benefits and perks of working at the property Employee benefit card offering discounte...

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Dining Reservations Agent

Makati / AccorHotel

The Dining Reservations Agent will contribute to the smooth and efficient operation of taking in reservations for the F&B outlets, while adhering to the standards required by the department and hotel. To assist the Food & Beverage outlets with taking in reservations over the telephone and/or e-mail and inputting them in ResDiary. ...

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Agent - Ocean Export

Parañaque City / Expeditors

Scope of PositionEnsure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.Major Duties and ResponsibilitiesEnsure smooth and timely freight process flowEnsure accurate and timely data entry into our operational systemTrack and Trace Ocean Export Files and reporti...

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Agent - Brokerage

Parañaque City / Expeditors

To perform related business activities of the Import –Customs relating to shipments and customs freight documentation to achieve its growth and profit objectives.General Key Accountabilities:Check, review and verify Customs inbound shipments before turning it over to Third Party Broker.Use Document Completion and Compliance Checklist form. (Insert...

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Total 52 pr agent job vacancies in The Philippines