• Design, build, and maintain scalable data pipelines using PySpark and Databricks
• Optimize data processing and storage for maximum performance and efficiency
• Troubleshoot and debug data-related issues, and implement solutions to prevent reoccurrence
• Collaborate with data scientists, software engineers, and other stakeholders to ensure that data solutions are aligned with business goals

Responsibilities: 

• Performs integrations, stress, load, regression and performance testing to validate production readiness of software applications and infrastructure for stability and performance
• Provides Performance testing software systems support for respective business unit
• Coordinates and execute upon the creation of Test Cases, scripts and performance test execution
• Design, develop, and execute scripts which validate, to a high degree of confidence, test cases defined within the project’s test plan
• Perform automated load/performance testing across multiple messaging protocols (including HTTP), focusing on overall application performance - validating that application response and outputs accurately reflect business requirements
• Tracks and communicates task progress, status, and key performance metrics
• Report defects found in testing diligently, promptly, and accurately, using standard defect tracking tools
• Communicate effectively across multiple teams/external vendors (Operations, Project Teams, Quality Service, ), different personnel (Developers, Scrum Masters, Project Managers, ) when required
• Expected to maintain technical expertise via self-education in areas governing computer sciences, performance/load testing dictums, and Quality Assurance
• Design, develop, and execute performance test cases and scripts through analysis of product specifications and software requirements, mentoring other test team members

This newly created role is a pivotal position within our global firm, requiring excellent attention to detail and operational acumen. Reporting to the Director of Finance Operations, the successful candidate will contribute to the efficient procurement of goods and services, ensuring compliance and driving cost-effectiveness across our organization. This role presents an exciting opportunity for a proactive individual with a passion for procurement to thrive in a dynamic, fast-paced environment.

Responsibilities: 

• Assist in managing the end-to-end procurement process, including vendor selection, negotiation, and contract management.

• Collaborate with internal stakeholders to understand procurement needs and develop sourcing strategies that align with business objectives.

• Execute purchase orders, track deliveries, and resolve any procurement-related issues in a timely manner.

• Maintain accurate procurement records and documentation, ensuring compliance with company policies and regulations.

• Support the evaluation of vendor performance and identify opportunities for process improvement and cost savings.

• Assist in conducting market research and supplier assessments to identify potential vendors and evaluate their capabilities.

• Provide administrative support to the procurement team as needed, including data entry, report generation, and supplier communication.

Eram Talent is currently seeking a highly skilled ELV Facilities Engineer with expertise in Building Management Systems (BMS) and Closed Circuit Television (CCTV) to join our team. As a part of the Eram Group, Eram Talent is an independent talent acquisition consultancy with a global reach, specializing in providing sophisticated skills to various industries including Oil & Gas, Petroleum, Infrastructure, Energy, Water, Transportation, Science & Technology, and Health Care.

In this role, you will be responsible for the design, installation, and maintenance of ELV (Extra Low Voltage) systems, with a specific focus on BMS and CCTV systems. You will work closely with clients in the luxury sector to understand their requirements and develop tailored solutions that meet their needs. Your expertise in ELV facilities engineering, along with your luxury industry experience, will contribute to the success of projects and the overall growth of the company.

• Bachelor's degree in Electrical or Electronic Engineering or a related field
• Minimum of 5 years of experience in ELV facilities engineering, with a focus on BMS and CCTV systems
• Strong knowledge of Building Management Systems (BMS) and Closed Circuit Television (CCTV) systems
• Luxury industry experience is highly preferred
• Experience in ELV system design, installation, testing, and commissioning
• Proficiency in relevant software and tools for ELV system design and analysis
• Excellent problem-solving and analytical skills
• Strong project management abilities
• Excellent communication and interpersonal skills
• Ability to work effectively in a team and collaborate with clients and stakeholders

Eram Talent is currently seeking a highly skilled Specialist Fabric / Decorating Facilities Engineer with Hospitality experience to join our team. As a division of ERAM Group, Eram Talent is an independent talent acquisition consultancy specializing in providing outstanding recruitment solutions to various industries including Hospitality, Hotel, and Luxury Residential sectors.

In this role, you will be responsible for the design, installation, and maintenance of fabric and decorating facilities in the hospitality industry. You will work closely with clients in the hospitality sector to understand their specific requirements and develop tailored solutions that meet their needs. Your expertise in fabric and decorating facilities engineering, along with your hospitality industry experience, will contribute to the success of projects and the overall growth of the company.

If selected, the job location would be in Saudi Arabia.

• Bachelor's degree in Mechanical Engineering, Interior Design, or a related field
• Minimum of 5 years of experience in fabric and decorating facilities engineering, with a focus on the hospitality industry
• Strong knowledge of fabric and decorating materials, techniques, and processes
• Hospitality industry experience is highly preferred
• Experience in fabric and decorating facility design, installation, testing, and maintenance
• Proficiency in relevant software and tools for fabric and decorating facility design and analysis
• Excellent problem-solving and analytical skills
• Strong project management abilities
• Excellent communication and interpersonal skills
• Ability to work effectively in a team and collaborate with clients and stakeholders

Eram Talent is currently seeking a skilled and experienced Mechanical Facilities Engineer with Hospitality experience to join our team. As a part of the Eram Group, Eram Talent is an independent talent acquisition consultancy with a global reach, specializing in providing sophisticated skills to various industries including Hospitality, Oil & Gas, Infrastructure, Energy, Water, Transportation, Science & Technology, and Health Care.

In this role, you will be responsible for the design, maintenance, and optimization of mechanical facilities in the hospitality sector. You will work closely with clients in the hospitality industry to understand their specific needs and develop customized solutions that enhance efficiency and guest satisfaction. Your expertise in mechanical engineering, combined with your hospitality experience, will contribute to the success of projects and the overall growth of the company.

• Bachelor's degree in Mechanical Engineering or a related field
• Minimum of 5 years of experience in mechanical facilities engineering, with a focus on the hospitality sector
• Strong knowledge of mechanical systems, equipment, and processes
• Experience with facility design, maintenance, and optimization in the hospitality industry
• Familiarity with relevant industry codes and standards
• Proficiency in CAD software for design and analysis
• Excellent problem-solving and analytical skills
• Strong project management abilities
• Excellent communication and interpersonal skills
• Ability to work effectively in a team and collaborate with clients and stakeholders

Eram Talent is currently seeking a skilled and experienced Mechanical Facilities Engineer with Hospitality experience to join our team. As a part of the Eram Group, Eram Talent is an independent talent acquisition consultancy with a global reach, specializing in providing sophisticated skills to various industries including Hospitality, Oil & Gas, Infrastructure, Energy, Water, Transportation, Science & Technology, and Health Care.

In this role, you will be responsible for the design, maintenance, and optimization of mechanical facilities in the hospitality sector. You will work closely with clients in the hospitality industry to understand their specific needs and develop customized solutions that enhance efficiency and guest satisfaction. Your expertise in mechanical engineering, combined with your hospitality experience, will contribute to the success of projects and the overall growth of the company.

• Bachelor's degree in Mechanical Engineering or a related field
• Minimum of 5 years of experience in mechanical facilities engineering, with a focus on the hospitality sector
• Strong knowledge of mechanical systems, equipment, and processes
• Experience with facility design, maintenance, and optimization in the hospitality industry
• Familiarity with relevant industry codes and standards
• Proficiency in CAD software for design and analysis
• Excellent problem-solving and analytical skills
• Strong project management abilities
• Excellent communication and interpersonal skills
• Ability to work effectively in a team and collaborate with clients and stakeholders

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?

About the role:
As a Product Support Representative, you will work with FIS clients to provide in-depth product support. You will take incoming inquiries to resolve customer concerns raised during installation, operation, maintenance or product application.
 

About the team:
The Global Integrity Client Experience (CX) team provides support to Treasury/Finance clients to assist them with the day to day management of the our Treasury platform called, Integrity.

What you will be doing:

• Handle customer inquiries and resolving support issues such as address changes, processing orders, warranty, or billing and payment.

• Provides in-depth product support to FIS clients by resolving incoming inquiries via email

• Recreates client issues in test environment, Identifies/documents how applications and systems interact to support business processes.

• Troubleshoot problems with equipment or software applications and recommend corrective action.

• Document customer information and recurring technical issues to support product quality programs and product development.

• Other related duties as assigned.

What you will need:

• Must have at least 3-5 years of experience working on Application Support roles for Treasury Management System.

• Extensive background with Treasury process (Front Office, Middle Office, Back Office.

• Must have Bachelor's degree minimum requirement for education. Background on Business Administration, Financial Management, Computer Science is preferred.

• Strong analytical, organizational and time management skills

• Interpersonal skills and technical product knowledge and expertise are critical to responding to daily Client-centric activities.

• The ability to work independently

• You are an excellent communicator and strong problem-solver

Added bonus if you have:

• Knowledge of FIS products a plus or background using Integrity (FIS Proprietary system for Treasury Services), or other Treasury Systems (SAP TRM, Guava, Kyriba etc).

What we offer you:
At FIS, we hire the best. In return, you receive exceptional benefits including:

• Opportunities to innovate in fintech

• Flexible working arrangement at the onset of joining with 1x a month onsite work in Makati

• Tools for personal and professional growth

• Inclusive and diverse work environment

• Resources to invest in your community

• Competitive salary and benefits

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

The Governance & Shared Services team is looking for a committed and competent Release & Governance manager to carry out activities related to release & governance.  You'll be part of an Agile team that implement high quality, standardized solutions for Swiss Banks, and also provide Application Maintenance Services (third level support) to our existing customers base.  We work closely together and with other teams, therefore we are looking for a new colleague who – in addition to being independent – also enjoys collaborating with others!

Your key tasks 

• Bitbucket governance and support, creation and management of release branches, including rebase/ reintegration
• Support for Release Upgrade of ACP (major and minor)
• Baseline preparation with implementation of kernel and param packages updates
• Project support for stream landscape definition
• Release planning support

DomainTools is seeking a senior test developer with a focus on web-based user interfaces and REST APIs to join our Software QA team. We want you to research, develop, deliver, and manage cutting edge techniques in software quality assurance and test writing with automated deployments. You will closely collaborate with development and operations teams to provide quality and speed in continuous testing deployments.

Location: Remote - Philippines

Schedule: US Business Hours (Night Shift in the Philippines)

Compensation: 124,300 PHP per month

• Design, develop, and execute automated tests for web-based user interfaces and RESTful interfaces with focus on both conformance and performance.
• Write test statements and test plans based on requirement documents, documentation review, and SME interviews.
• Develop unit and system tests in python, shell scripts, C, and/or golang.
• Generate testing results reports.
• Document testing environments and testing procedures.
• Assist with maintenance of Jenkins automation system.
• Assist with installations and maintenance of Linux-based test farm.

Must Have Qualifications:

• 7+ years experience with software development with focus on quality assurance and testing.
• Python programming with focus on test development: 2+ years
• Experience with pytest framework.
• Experience with Selenium or automated web browser testing.
• Unix command line and shell scripting experience: 1+ years
• Linux or BSD development environment: 1+ years
• Continuous Integration automation experience, such as with Jenkins: 1+ years
• GIT or equivalent source code revision control experience: 1+ years

Pluses (Desirable Skills):

• C, Golang, or PHP development experience.
• Development or administration experience with Internet protocols and services such as DNS, HTTP, SMTP, or BGP.
• Experience with Openstack API.
• Experience with Ansible.
• Debian or Red Hat specific system administration experience.
• Experience with code coverage analysis tools.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Job Summary

Assist sales representatives in uncovering prospect requirements and identifying product functionality gaps to develop, recommend and package the best possible product and/or service for client prospects.

What you will be doing :

• Primary role would be to ensure effective design and develop, validate and support activities, to assure that FIS client/s are satisfied with high level of service in the technology domain.

• Work closely with members of the sales Team/Product teams and engineering teams in developing newer solutions and automation.

• Gather the requirement and specification to understand the client requirement in a detailed manner and translate the same into system requirements. 

• You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to technology leads and project managers.

• Mapping customer requirements and proposing a technically viable solution or service from within the company is offering.

• Improving customer go-live effectiveness through domain expertise, product knowledge, requirement gathering and solution design.

• Own and maintain the product upgrades and continuously enhance them in line with the development of the platforms.

• Support implementation efforts by building in-depth expertise in solutions.

• Superior organizational skills working with multiple customers/vendors and can switch context quickly throughout the day with various competing demands.

What you bring : 

• Strong understanding and experience in network Routing, Switching, DC networking, Protocols, and solutions.

• Knowledge and experience in SD-WAN Technology.

• Experience with network monitoring tools, reporting and capabilities.

• Knowledge in different types of circuits: MPLS, DIA, Broadband, SIP/PRI, Point to Point and Wireless solutions. 

• Understanding and experience in cloud solutions (AWS, Azure).

• Knowledge in firewall and Products: Cisco routers, Switches, Access point. 

• Knowledge in Voice solution – Call manager, Cloud calling, Webex and 8X8. 

• Work with the technology team to aid the development of the platform roadmap.

• Excellent oral communication and impeccable written communication skills. 

• Should be willing to continuously coordinate with clients and business development teams spread across the globe as well as teams. 

• Strong project management skills and a research -oriented approach

What we offer you :

• A competitive salary and benefits.

• Great workspaces with dedicated and motivated colleagues.

• A variety of career development tools, resources and opportunities.

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced IT NETWORK ENGINEER to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities

• Diagnose and troubleshoot network connectivity issues. 
• Planning and implementing network infrastructure projects and technology initiatives based on the customer or business requirements 
• Performing routine network optimization to ensure efficient data flow. 
• Maintaining network configurations, identifying vulnerabilities, and ensure the reliability and security of network devices. 
• Identifying issues and errors prior to or when they occur and log all such incidents in a timely manner. Capture all required and relevant information for immediate resolution 
• Collaborating with cross-functional teams, clients, and third-party support partners to ensure smooth integration of client network systems. 
• Providing pro-active guidance, mentorship, leadership example, and recommendations to junior team members. 
• Proactively researching and locating necessary tools and processes to identify troublesome trends as they develop. 
• Performing ad hoc IT-operations related assignments and projects as required 

• 1 to 2 years IT Network Engineer experience in a BPO setting or similar 
• Excellent Verbal and Written English communication skills 
• Ability to think outside the box, analytical regarding complex situations 
• Amenable working onsite in MAKATI and MANDALUYONG
• Willing to work Night Shifts 

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Stong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all-inclusive environment where everyone thrives

Your Career

As a Systems Engineer you provide technical expertise and guidance in your customer’s zero trust journey.  You will play a key role in defining technical solutions that secure a customer’s key business imperatives.  You evangelize our industry leadership in on-prem, cloud, and security services that establish PANW as your customer’s cybersecurity partner of choice.

Your Impact

Curiosity is core to the SE role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:

• Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions 
• Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
• Planning and building compelling technical and business-focused solutions which drive adoption and growth after the initial sale and across the portfolio
• Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops
• Orchestrating supporting resources to ensure a one-team approach that demonstrates a cohesive strategy
• Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner
• Understanding the competitive landscape and effectively differentiate our leadership 
• Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to customer success while actively participating within the SE community and at industry events

Your key tasks 

• Collaborate with cross-functional teams to design and implement advanced network architectures that harness the capabilities of cloud platforms such as AWS, GCP, OCI, and Azure.
• Leverage infrastructure-as-code (IAC) principles, particularly using Terraform, to create, provision, and manage network resources, ensuring scalability, reliability, and security.
• Troubleshoot complex network-related issues and outages, both in cloud and traditional network environments, leveraging your previous experience.
• Optimize network performance by monitoring, analyzing, and refining network configurations and protocols.
• Contribute to the integration of network requirements into continuous integration and continuous deployment (CI/CD) pipelines, collaborating closely with DevOps teams.
• Stay informed about the latest industry trends and technologies, enhancing your knowledge and skills in cloud networking.

As a Software DevOps Engineer, you'll assume the crucial responsibility of building, managing, and automating our DevOps and Cloud infrastructure. Collaborating closely with development and operations teams, success in this role demands proactive problem-solving abilities, enabling you to drive projects while nurturing a culture of continuous improvement.

Your key responsibilities will include:

• Deployment, automation, management, and maintenance of our cloud-based DevOps system.
• Ensuring the availability, performance, security, and scalability of all cloud infrastructure environments.
• Managing the creation, release, and configuration of cloud infrastructure environments.
• Evaluating new technology alternatives and vendor products.
• Troubleshooting system issues across various application domains and platforms.
• Implementing critical system security measures following best practices and leveraging prolific cloud security solutions.
• Providing recommendations for architecture and process enhancements.
• Defining and deploying systems for metrics, logging, and monitoring on the cloud platform.
• Designing, maintaining, and managing automation tools for various operational processes.
• Administering Google Apps and Gmail, including configuration, security, procedures, and best practices.

Requirements

• Over three years of experience in provisioning, operations, and management of AWS environments.
• Demonstrated competency with the following AWS services: ECS, EC2, ECR, S3, RDS, VPC, IAM, QuickSight, CloudFront, CloudFormation, CloudWatch, SQS, ElastiCache, Lambda.
• Strong understanding of how to secure AWS environments and meet compliance requirements.
• AWS Disaster Recovery design and deployment across regions is a plus.
• Experience with multi-tier architectures: load balancers, caching, web servers, application servers, databases, and networking.
• Over three years of experience in building, managing and automating Azure DevOps.
• Experience in creation of highly automated infrastructures.
• Managing sporadic MIS related tasks, such as email account management 
• Clear written and verbal communication.
• Manage your own time and work well both independently and as part of a team.

Other Requirements

• Strong verbal communication skills
• Quick learner and able to develop subject matter skills
• Being able to manage multiple projects at the same time
• Available for scheduled and ad-hoc calls/meetings/chats during weekdays working
• Quiet workspace, conducive to video meetings & calls
• Access to a reliable high-speed Internet connection; at least 25MBPS.
• Double monitors preferred but not required (if available)

Benefits

Competitive Salary Package

Work from Home Setup

Note: This is a hybrid-Work From Home opportunity. Regular in-person meetings may be scheduled for key projects and deliverables.

About Anytime Mailbox

Anytime Mailbox, a worldwide trailblazer in the virtual mailbox industry, enables individuals, small businesses, content creators, and digital nomads to establish a real street address with a mailbox at over 2,200 locations across the planet. A virtual mailbox eliminates having to be at a physical location to get postal mail while ensuring you'll never miss your mail. With our easy-to-use app, clients can view and manage their postal mail & packages from anywhere in the world and decide whether they want their mail forwarded, scanned, shredded, or thrown away.

We are genuinely decentralized. Embracing work at home since 2013, we appreciate the value of a flexible schedule and work-life balance. We trust our team members to achieve our common goals that have enabled consistent, rapid promotion from within, long-term relationships, and 100% job satisfaction. Because we are at the starting point of our clients' endeavors, our diverse team members enjoy a shared sense of excitement in solution building. Want to join a team enabling our clients to achieve their dreams? 

Our Culture

Our company culture is focused on creating a sense of family within our team. We believe that by fostering a supportive and collaborative environment, our employees are better able to thrive and achieve their goals. From company-wide events and team-building activities to daily check-ins and one-on-one meetings, we prioritize open communication and support for our team members.

We strive to create a workplace where everyone feels valued and supported, regardless of their background or experience. Our commitment to diversity and inclusivity extends beyond just hiring practices - we work to ensure that our culture and policies reflect our values and promote a sense of belonging for all.

If you're looking for a workplace that feels like family, where you can work with a team that supports and uplifts each other, then we encourage you to apply today. Let's work together to create a workplace culture that fosters growth, collaboration, and success for all.

A great opportunity to join Avaloq Product & Technologies CH&FL as a Senior Software Engineer for the Front & Wealth domain. The division is dedicated to building on our solid 25+ year reputation of delivering a streamlined core banking solution allowing banks and wealth managers to optimally serve their customers. 
We want to accelerate client requests that enhance our product and develop a clear roadmap for our Business Process as a Service proposition. 
We want to strengthen the focus of our teams and enable efficiencies while retaining their cross-collaboration abilities.

Your key tasks 

• Closely collaborate with the PFM Business Analysts and other Software Engineers.
• Design, develop and maintain thought-out solutions within the team’s responsibility.
• Improve and optimize existing functionalities.
• Engage clients in challenging implementation projects in the area of the portfolio management. 
• Take ownership and responsibility for your area of expertise.
• Work with colleagues from different locations and cultures.
• Develop and maintain automated tests.

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

We are looking for a Support Engineer to help provide unparalleled support and guidance to

customers. You will quickly and effectively resolve complex customer inquiries that arise with our

solutions, investigating and troubleshooting using your knowledge of SQL and the product. You

will have a passion for data, and understanding the product, thus enabling you to swiftly and

easily articulate solutions to our customers, and cross-functional teams clearly and concisely,

adapting our tone to ensure we provide the most human technical support possible. You will also

clearly be able to identify, own, and escalate bugs that hinder the customer from performing

mission-critical work.

You'll also help to build and improve processes as a team, helping to develop internal

dashboards, define the process for in-depth investigations, and repeatable sleuthing protocol to

help scale customer support function as Boldr continues to grow its customer base. You have

support experience and a love of problem-solving.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Resolve tickets with clear, concise, empathetic communication, helping to identify, debug, and escalate higher priority issues to level two Support Engineers, engineering, account management, and product teams.
• Find trends, bugs, and deep dive for root causes, by championing resolutions for our customersʼ mission-critical work.
• Monitor alerts by resolving them and mitigating customer-facing issues.
• Be actively involved in high-urgency incidents push for a resolution to meet our customer's SLAs, and advocate for resolutions of our customer's mission-critical issues.
• Work actively on higher-priority issues, and engineer accurate solutions for our customers
• Push for the complete, satisfying resolution of customer issues by following up with engineers internally, requesting updates from customers, and closing the loop with the original reporter
• Conduct continuous ticket quality assurance, reflecting on your own, and your peers' resolution effectiveness.
• Investigate complex customer problems involving data integrity, data feeds, and machine learning, to improve both the customer experience and the product, driving the company mission to reduce food waste.
• Help to build and improve upon Boldrʼs debugging, triaging, and escalation protocol, including creating dashboards and repeatable queries intended to make common SQL analyses more efficient.
• Deeply understand Boldr's customers' needs, and how Boldrʼs different Partners' needs differ, delighting customers and serving as the voice of the customer back to Boldr.
• Grow with the organization and Boldrʼs needs as a team, potentially specializing in specific Partner needs, and/or helping to build out the team by training future teammates.
  

WHAT WE’LL LIKE ABOUT YOU

YOU ARE...

• Curious and authentic, just like us! #beboldr 
• Able to complete regularly scheduled reports
• Able to motivate the team to meet the daily targets
• Committed to excellent client service
• Willing to work on different shifts
• Very keen on details
• Upbeat and Energetic

YOU HAVE…

• 2+ years of experience as a Support Engineer, data analyst, application specialist, or similar role. (Required)
• 2+ years of experience working with complex databases and SQL, both writing and understanding queries, and familiarity with data stores and databases. This role is SQL-heavy. (Required)
• BSc IT/Computer Science or similar. (Required)
• Strong understanding of how to write and articulate complex solutions to non-technical individuals, by being concise and having a clear understanding of tone, and grammar.
• Clear, concise, empathetic, writing skills and exceptional communication skills with the ability to internalize customers' feedback and effectively advocate for their needs using data.
• Experience handling high-urgency, high-priority incidents with a quick, decisive, and kind demeanor under pressure.
• Strong strategic and analytical skills with exceptional execution and problem-solving capabilities.
• Acute attention to detail and resourcefulness; you live for the thrill of connecting the dots.
• An uncanny ability to identify patterns and trends in tickets.
• Strong understanding of data, and database structures.
• Organized and self-motivated tendencies, and are comfortable operating within ambiguity.
• Experience in retail/supply chain or grocery is strongly preferred, but not required.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

Wrist Service Center is looking for a DevOps Engineer who will be working on different global projects ranging from building large digitally disruptive applications to implementing new ways of working or minor handy tools. You will be working closely with various developer roles such as DevOps, SCRUM Masters, Project Managers, Product Owners, and Architects. As a DevOps Engineer, you will actively contribute to our codebase, evolving our tech stack and improving our engineering practice.

What you'll be doing:

• Write clean, maintainable code with an emphasis on performance and scalability.
• Use existing frameworks to extend our app functionalities which are heavily JSON based
• Participate in design, planning and development events with a Scrum approach, where your knowledge can be transformed into products and services.
• Next.js based frontend with next-pwa for PWA support
• External libraries like Radix UI, Dexie.js and Downshift
• Progressive Web Application through next-pwa designed for vessels being offline
• Misc. external systems and plugins like Auth0, Datadog, Dexie.js, Radix UI

What we're looking for:

Bachelor’s degree in Computer Science

• At least 3 years of experience working as a Frontend Developer
• Excellent English verbal and written communication skills
• Solid experience with Next.js – bonus for insights in React and Typescript
• Experience with working with UX/UI designers and Backend Developers
• Knows your way around Test Driven Development
• Have a technical understanding of UI and UX
• Knows how to convert UI designs to usable user experiences
• Previously worked with eCommerce or have experience with order flows
• Stay up to date with the technologies in a fast-moving frontend world
• Knowledge and experience in the ff:
  • Scrum methodologies and framework
  • Release management through Azure DevOps for backlog and repository management
  • Unit and integration tests through frameworks (NUnit / xUnit)
  • REST API with Swagger
  • Datadog for observability

Location: Times Plaza Building, U.N. Avenue corner Taft Avenue, Ermita, Manila

Work setup: Hybrid

Business Unit Mission:
The Procurement Coordinator is responsible for securing (onboarding and setting up) external fieldwork suppliers for quantitative and qualitative projects. They will assist the Fieldwork Coordinators and Project Managers in ensuring the projects are delivered in accordance with the specifications, budget, and timelines given by our clients.

This position is ideal for a candidate who is a strong multi-tasker, enjoys building partnerships with vendors, is budget conscious and enjoys a fast-paced environment.

Essential Duties and Responsibilities:
Including, but not limited to the following:

• Candidate will work closely with Project Management, Procurement, and Fieldwork teams to meet project needs for various methodologies and markets.
• Gather feedback, costs, and feasibility from external fieldwork suppliers after internal project kick-off is completed.
• Responsible for reviewing projects before setting up external fieldwork suppliers, to ensure that all internal fieldwork strategies have been explored, and budget permits additional project costs.
• Commission and set up external fieldwork suppliers on projects when requested by the fieldwork coordinator or project manager. Candidate is responsible for recording the suppliers’ costs at commissioning and closing stage in M3 cost tracking system.
• Set up external fieldwork suppliers in a timely manner to ensure that the projects are completed within timelines stipulated by the client and introduce them to the Fieldwork Coordinator or Project Manager.
• Work with the internal teams on backup plans when external suppliers are not able to reach their target for a project.
• Review and rate external fieldwork suppliers’ performances at the end of fieldwork.
• Communicate effectively with external suppliers and internal teams, including escalation control and feedback.
• Ensure final updates are sent to external suppliers and costs approved before allowing them to issue an invoice.
• Negotiate cost adjustments as needed based on performance or changes in field.
• Pro-actively look for alternative suppliers (sourcing) to expand M3 Global Research supplier network and present to procurement leadership team for review and vetting.
• Monitor costs and performance of external suppliers over time to develop priority based on cost efficiency and feasibility.
• Monitor and adhere to ISO requirements for supplier compliance. Assist with compliance documentation and audits as needed.
• Update partner information, changes, or paperwork in internal partner tracking system.

Essential Job functions:

Including, but not limited to the following:

1. Maintain regular and punctual attendance
2. Work cooperatively with others
3. Comply with all company policies and procedures.

Profile Summary / Business Unit Mission:

Candidate will be required to work in US shift timings, and coordinate with Fieldwork and
Project managers, as well as external vendors.

Competencies:

• Clear Communication – Oral and Written
• Takes Initiative
• Self-Driven
• Accountable
• Solutions Oriented
• Problem solving
• Competency with Numbers

Knowledge, Skill, Ability:

• Proficient at Excel
• Ability to multi-task
• Can work within budgets and different currencies
• Be able to work as part of a team and show flexibility in the tasks they are asked to perform
• Independently motivated and inspired by working in a dynamic environment
• Comfortable with change, ability to derive opportunity from uncertainty
• Analytical and strategic thinker
• Ensure accuracy and display excellent attention to detail
• Responsive and able to work well under pressure and in a fast-paced environment
• Solution Orientated
• Ability to foster partnerships with our vendors
• Organizational skills as the role involves working on a variety of projects and deadlines to generate effective results
• Enjoy working with and comfortable with large amounts of data

Total Number of Openings

Chevron is accepting online applications for the position of ServiceNow Engineer located in Makati City, Philippines.

Join Our Team

Chevron’s strategy is straight-forward: be a leader in efficient and lower carbon production of traditional energy, in high demand today and for decades to come, while growing lower carbon businesses that will be a bigger part of the future. To achieve these goals, we’ll build on the assets, experience, capabilities, and relationships we’ve developed over 140 years to incubate and grow new business.

Technology will play a crucial role in unlocking ever cleaner and more affordable sources of energy. Chevron is seeking innovative, technology professionals with a desire to thrive in the global digital environment and help us lead the global energy transition.

An IT career at Chevron offers you the opportunity to work in a technical environment with a global reach. You’ll find that we make a business of investing in our people and encouraging your professional development through a learning culture and challenging on-the-job opportunities. We differentiate ourselves through the application of cutting-edge technology, and by taking a collaborative approach that includes in-house expertise, proprietary solutions, and strategic partnerships. We also offer flexible work schedules and very competitive benefits.

Responsibilities for this position may include but are not limited to:

• Focus on implementing tools/processes to build a robust platform for use by all IT customer teams and guiding development and documenting standards for use by the organization.

• The role requires that the individual be a consensus builder that works to align systems engineering strategy and design with architectural guidelines, application strategy and business goals.

• Working with tools such as ServiceNow and Azure DevOps. Working on ADO stories aligned to features, communication of new capabilities/process updates to customers to increase enterprise adoption.

• CI/CD lifecycle management, and creation/updates to test automation framework for the key ITSM processes and API's interfacing with ServiceNow Platform.

Required Skills/Qualifications:

• Understanding of ServiceNow, ITSM processes, CSDM model, CMDB

• Flow Designer, Automated Test Framework (ATF), Catalog Development/Deployment End-End

• API testing, deployment, and integration

• Azure fundamentals, Azure DevOps

• Experience coordinating with multiple product teams.

• Communication across multiple end users/stakeholders, team player

• Must be amenable to work in day and mid shifts, and in a hybrid work arrangement.

Selection Criteria:

Business Analyst Skills & Technical Depth

• Ability to understand strategic goals and objectives and key business processes and identify integration points.

• Demonstrated experience in developing, socializing, and vetting new business processes and working across multiple stakeholder groups.

• Ability to analyze data and recommend reports to aid in decision making, communicate trends, exceptions, and appropriate actions to audiences of all levels.

• Familiarity with ITSM processes and related technical standards and controls is a plus.

• Experience/knowledge in Agile SAFe, Kanban and Scrum methodologies.

Communication Skills

• Ability to coordinate, create and deliver effective communications across a broad range of stakeholder groups; successfully adapts communications to audiences of all levels.

• Ability to work with multiple teams both external and internal and influence/drive to deliver results.

Leadership

• Able to influence and inspire trust in others to follow and support. 

• Able to provide out-of-hours support when needed.

• Willingness to take ownership and show initiative to achieve results.

Working with us 

There are two Chevron companies operating in the Philippines: Chevron Holdings Incorporated (CHI) and Chevron Philippines Incorporated (CPI).

CHI is a shared services center providing transactional, processing, and consulting services in the areas of finance and accounting, information technology, supply chain management, human resources, downstream customer service and marketing. Established in 1998, CHI serves Chevron affiliates in six continents around the world. Over the years, it has grown to be one of the leading members of the shared services industry in the Philippines.

CHI has received various recognitions as a top employer: the 2022 Diversity Company of the Year; the 2021 Asia’s Best Employer Brand Award; 2021 Global Best Employer Brand Award; 2020 HR Asia Best Companies to Work for in Asia; 2019 Circle of Excellence, Top Employer Category at Asia CEO Awards and the 2018 Wellness Company of the Year at the same Asia CEO Awards.  

CPI markets the Caltex brand of top-quality fuels, lubricants and petroleum products through a network of service stations, terminals and sales offices.

At Chevron, we are committed to fostering diversity and inclusion at all levels of our company and at all stages of the employee experience. We constantly strive to attract, develop and retain diverse Filipino talent.  Globally, Chevron Corporation has achieved a rating of 100 percent in the Human Rights Campaign Equality Index for the past 17 years. The Index ranks American companies based on their commitment to lesbian, gay, bisexual and transgender equality in the workplace.

Benefits       

• Competitive salary

• Allowances, medical and optical reimbursements 

• Health care coverage for you and your eligible dependents 

• Robust employee centred programs for health and wellness

• Time-off to promote healthy work-life balance or to care for your family

• Annual corporate incentive bonus when the company meets established goals

• Recognition & awards program

• Long-term savings plan

• Life insurance

• Career development opportunities to all employees through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups

• Hybrid work model - work remotely from home several days a week

Connect with us:

Facebook

Instagram

LinkedIn

Twitter

YouTube Chevron

YouTube Caltex

Chevron participates in E-Verify in certain locations as required by law.

What you'll be doing;

• Deploy, support and maintain cloud and on-prem infrastructure and services
• Infrastructure automation and optimisation
• Extend our automation reach through module development and configuration management tools
• Improve existing infrastructure and processes through automation
• Influence processes and standards to ensure high performance of production environment
• Ensure security standards are maintained
• Support security auditing and testing activities
• Participate in incident responses and risk management activities
• Customer support; Provide Tier 2 support to customers both on prem and in the cloud

JOB SUMMARY

• Providing technical support, predominantly for Avid Pro Tools, Audio Consoles and Live Sound customers across all audio market segments, from creative enthusiast to professional broadcast.
• Managing support cases through web-based submissions and via phone for emergency level issues.
• Adhering to Avid’s contractual SLAs (Service Level Agreements).
• Dealing with customers across all audio market segments, from creative enthusiast to professional broadcast.
• Managing support cases through web-based submissions and phone calls.

SKILLS

• Must be fluent in English.
• Must be comfortable with interacting with customers everyday via phone and e-mail.
• Have an ability to stay focused and to systematically boil down complex issues to identify the underlying cause; are detail oriented.
• Have a passion for audio products and technology as well as the music, film and/or broadcast industry.
• Understand that audio is one piece of a wider, sometimes highly complex production ecosystem and you are willing to learn about other products which are part of “the bigger picture”.
• Must possess willingness to learn constantly, take ownership of self-development, seek, and give advice, share knowledge with others.
• Are not afraid of making mistakes but careful to not repeat them.
• Are a self-starter who is comfortable with taking the initiative.
• Are searching for solutions actively and taking ownership of tasks.
• Have good time management skills (make sure that calls and web cases are responded in a timely manner).
• Are the kind of person who is always up for the challenge but are aware that you do not always have to know the right answer.
• Must be willing to learn about Avid products and new technologies in audio, music, film, and broadcast industry, increase your soft skills every day, become a customer care star.

QUALIFICATIONS

• BA (Hons) or BSc (Hons) in Audio Production (or similar), or equivalent work experience.
• Existing knowledge/user experience with Avid’s audio products is a plus.
• You possess a high degree of computer literacy for MacOS and/or Windows.
• You are fluent in English; second language is a plus (German, Spanish, French).
• Experience in a corporate technical support or help desk environment desired.
• Strong "customer service" orientation.
• Knowledge about network architecture, OSI models, cabling, Ethernet, and Internet Protocol is a plus.
• Experience using Salesforce CRM, Atlassian JIRA and/or MS Office would be a plus.

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

RESPONSIBILITIES AND DUTIES

• The role is focused on providing technical/operational support for Avid Servers and Graphics products to customers worldwide.
• Provide an advanced level of support to Avid's Customers, Partners, and Professional Services field staff, including occasional travel to customer sites, resellers, or other Avid offices where necessary.
• Provide telephone and web-based technical support, using Avid’s chosen Customer Relationship Management (CRM) suite of support tools.
• Follow and develop Avid’s standardized CS practices/processes in analyzing situations or leveraging pre-existing information to solve problems.
• Process RMA’s (Return to Manufacturing Authorizations) where necessary.
• Act as a respected point of reference for the escalation and management of issues to the Engineering team.
• Exercise and demonstrates sound judgment to determine the most appropriate action in critical situations.
• Interacts with management and senior customer personnel on matters which may also require coordination across organizational lines.
• Usage of Avid’s shared content systems, such as Avid’s Knowledge Base (KB).
• Build productive internal/external working relationships with 3rd party vendors.

SKILLS

• Demonstrate in-depth knowledge and at least 2+ years of experience in working with Video Servers or Graphic software, ideally, you already have some knowledge of Avid Graphics solutions.
• Be able to demonstrate your technical troubleshooting skills.
• Have excellent customer focus & strong communication skills.
• Be able to demonstrate your technical troubleshooting skills.
• Can build relationships quickly with internal & external stakeholders both locally & internationally.
• Have a passion for Avid products coupled with a desire to help customers achieve success.

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Technical Support Engineer I

ABOUT AVID 
Avid makes technology and collaborative tools so creators can entertain, inform, educate and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music recording and live concerts.
To learn how Avid powers greater creators or for more information, visit www.avid.com.

JOB SUMMARY 

At Avid, every role has a significant impact and is an integral part of realizing our mission. Avid Customer Care is responsible for the provision of high quality technical and operational support for our software and solutions. Avid has a product range from low-end host based to high-end infrastructure solutions, including dedicated mixing surfaces, video editing, music production, postproduction, and broadcast news.

Working in association with our Technical Marketing and worldwide Support and Engineering/Testing Team, Resellers as well as Avid’s (international) Support, the individual will be responsible for ensuring consistency of support standards throughout the territory to both Post and Video Production customer bases.

RESPONSIBILITIES AND DUTIES 

•    Provides expert technical support on products throughout the customers Avid workflow, including editing, storage, asset management, cloud-based solutions, and news production
•    Work within a global support team covering 24x7x365 operations
•    Able to write effective handoff from shift-to-shift for support issues    
•    Provides proactive patch/upgrade planning including version compatibility
•    Creates and manages support cases in Avid’s case management system as appropriate
•    Reproduces and logs bugs as required
•    Engages additional specialized Avid resources when needed
•    Follows up on customer issues with appropriate Avid internal groups
•    Liaises with appropriate Avid management on a periodic basis to ensure visibility
•    Adheres to Avid’s relevant contractual SLAs (Service Level Agreements)

SKILLS 

•        You have a passion for Avid technology and expert knowledge of Avid solutions.
•        You have expert knowledge of post-production workflows.
•        You have experience in the Media Industry (Production and Post-Production)
•        You are a mature technology professional with exemplary judgment and business acumen.
•        You will own customer issues, from start to finish.
•        You are a keen problem solver, excelling at figuring out logic puzzles with a unique ability to think on your feet.
•        You are self-starter who is comfortable with taking the initiative.
•        Sometimes you will not know the right answer, but you are the kind of person who is always up for the challenge.
•        You will rely on your resources and your team and quickly research a response.

QUALIFICATIONS 
•    BA (Hons) or BSc in relevant degree such as Media, Electronics or Computing
•    Existing knowledge/user experience with Avid’s Video Editing systems, Cloud solutions, Storage, and asset management preferred
•    Knowledge of post-production workflows, terminology, and equipment a plus
•    Broadcasting experience a plus, but not a requirement
•    Knowledge about network architecture and troubleshooting required
•    Knowledge about Linux shell and computer programming is a plus.       
•    Excellent English verbal and written communication skills required; second language is a plus 
Avid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business.  From customer engagement and employee recognition to technology advancement and serving the local communities in which we maintain offices, innovation consistently drives our mission and definition of success. 

JOB RESPONSIBILITIES:

• Verifies using applicable equipment/device, analyzes and provide disposition to issues encountered pertaining to process and procedures to ensure quality and reliability of product at Test.
• Involve in holding, assessment and disposition of non-conforming products/materials.
• Helps to provide data, gather facts that will help other support group to determine root cause that will help resolved problems encountered in line.
• Initiates, coordinates and implements both preventive and corrective actions that will correct and prevent line problem that comes from machine, process or/and human errors.
• Collaborates with the other Departments for the completion of Quality Reports. Coordinates and meet Production, Test Engineering and other support group on product quality improvement via team improvement/module group activities.
• Generates, formulates and reviews quality documents such as inspection specification, procedures, work instructions, Engineering Request Form (ERF), MRB forms and Special instructions.
• Verifies, issuances, monitors, reviews and tracks the completion of the following the Non-Conforming products. (Test CAR, MRB, 8D and MVI FA as applicable).
• Prepares periodic report such as: Quality Gate Reject, Subcon Score Card, MRB hold lots, CAR/8D, CAT’s, Trends and other applicable quality monitoring report
• Communicates issues, concerns and information to appropriate team either internal or external.
• Conducts training or refresher on defect criteria to AMPI operators and inspectors regarding inspection (visual/electrical) requirement as part of their certification to ensure high quality inspection. This includes Subcontractors if applicable.
• Coordinate with the Training System Core Group (TSCG) on any changes that needs to be implemented to ensure effectiveness of the certification process.

MINIMUM QUALIFICATIONS:

• College graduate preferably Engineering.
• At least 2 years of QA Engineering  and/or related industry