ABOUT US 

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalized service and our in-depth knowledge of the markets we serve. 

HEADLINE 

Are you a problem solver and enjoy AI technology with a passion for project management? Do you have experience in product support or service desk? If so, we have an exciting opportunity for you to join our valued client, a B2B technology company based in Melbourne, Australia. 

We are seeking a PRODUCT SUPPORT SPECIALIST to help manage the software development workflow for our groundbreaking insights tech platform. 

This is a full-time role, Monday to Friday, Dayshift. 

This is an office-based position in central Cebu City. 

The expected start date is February 2024. 

ABOUT THE ROLE 

The PRODUCT SUPPORT SPECIALIST is pivotal in managing support tickets for users of our platform. You will run flight control for customised platform management, making sure tickets are prioritised and delivered on time and to spec. 

Problem solving, identifying objectives, key resources and potential blockers are key. 

To deliver this effectively you need to learn the platform and provide first level support where appropriate and to escalate tickets for assessment by the broader technical services and developer team. You will work with stakeholders including research consultants, product developers, marketing, product designers and technical writers. 

RESPONSIBILITIES 

• Triaging tickets using Jira 
• Assisting internal and external customers with technical enquiries and requests 
• Identifying customer issues, logging and fixing problems 
• Setting clear direction for the developer team based on the specification and the objectives of the engagement 
• Briefing developers and technical services resources on projects and tasks using Jira and Confluence 
• Communicating with stakeholders 
• Removing blockers / impediments to the work 
• Identifying if projects are heading off track and taking the appropriate action as a result 

• Working with senior management on prioritisation 
• Maintaining documentation and knowledge base 

• Bachelor's degree in Computer Science, Information Technology, or a related field. 
• At least 5 years of relevant experience in project support, Customer Training or Service Desk environment. 
• Must be tech-savvy and work with stakeholders including research consultants, product developers, marketing, product designers, and technical writers. 
• Strong attention to detail and exceptional analytical and problem-solving abilities. 
• Excellent organisational skills with the ability to prioritise tasks, work on multiple assignments, and manage time effectively. 
• Ability to work independently and as part of a team. 
• Excellent verbal and written English and interpersonal skills to interact with clients and team members effectively.  
• High level of integrity and professionalism. 

BSA Solutions, Inc. emphasizes in: 

• Providing you with competitive compensation and benefits that exceed market standards and the Labor Law. 
• Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs. 
• Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success. 
• Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness. 

• Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities. 
• Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life. 
• Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development. 
• Being fully present in the moment, cultivating mindfulness, and finding joy in the present, encourages you to appreciate each moment and find balance in your lives. 
• Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness. 

Join us and connect and collaborate with bright minds. Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for you, the client, and the company. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or other characteristics.  acteristics protected by applicable law.

Hi! We’re Smartsourcing, looking for a Procurement Admin Assistant who can work with us full-time and on-site!

Where?

Be a part of the Smartsourcing crew

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

• Perform routine and assigned tasks that support ongoing projects in compliance with the contract, service level agreement, define methodologies, and procedures.
• Assist in reviewing projects for accurate revenue recognition.
• Support data gathering and report generation requirements to support various reporting requirements for each project.

• Escalate identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform multiple routine tasks in compliance with service level agreement, process, policies, and procedures.
• Gather information and documentation to assist in investigating and in resolving issues within the assigned process.
• Perform POOL transactional task and provide assistance in resolving employee center tickets.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced US Recruiter to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Assist in training caregivers in to the Alayacare App
• Make follow up for those aids who have not clocked in on the app each day.    
• Handle both inbound and outbound calls         
• Responds to sms, communicates to aids via texting  

Monthly Salary: PHP 21,000

• At least 6 months of WORK EXPERIENCE in the same role
• Excellent written and verbal English communication skills
• Attention to details is required
• OK to work on night shifts, with overtime whenever needed
• Ok to work onsite in BUENDIA, MAKATI

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Hi! We’re Smartsourcing, looking for a Digital Marketing Specialist who can work with us full-time and on-site!

Earn up to P35,000 and work dayshift with fixed weekends off!

As a Digital Marketing Specialist,

A digital performance expert who can take raw data and insights and turn them a strong customer attraction campaigns. Someone who is customer-obsessed, and able to support the overall marketing strategy across all channels. You will be responsible for both paid and organic customer attraction.

Some of the things we expect you to do are to:

• Develop and execute comprehensive paid social media and paid search strategies that align with the overall marketing strategy.
• Manage and optimise paid advertising campaigns on platforms such as Meta Business Manager, TikTok Ads Manager and Google Ads.
• Conduct thorough keyword research and audience targeting to create effective paid search campaigns that drive relevant traffic and conversions.
• Monitor and analyse campaign performance metrics such as click-through rates, conversion rates, ad spend, and ROI
• Provide actionable insights for continuous improvement of marketing activity and paid media activity.
• Work with external and internal stakeholders to develop content and experiences that delight potential clients
• Show improvements in acquisition metrics (CAC, CTR, ROAS, etc.)
• Support the development, execution, and optimisation of search & social PPC & CPA strategies, including affiliate and partner programs.
• Present insights and outcomes in an easy-to-understand manner.
• Define a customer strategy to support business objectives and deliver it through market-leading customer experiences.
• Leverage data and customer behavioural insights to drive transformational performance across paid and direct.
• Make suggestions for digital campaigns using deep industry experience.
• Leverage multiple sources of data to identify customer lifestyle priorities and opportunities for growth from working with each program.
• Leverage various insights and research to build compelling customer propositions. Provide presentations to assist customer coaches in delivering greater customer outcomes.
• Monitor and report platform activity and sector news regarding customers to a specified internal audience to help drive customer understanding and engagement
• Analyse and Share learnings from Loyalty customer behaviour (membership engagement, customer retention, purchasing behaviours, member satisfaction, etc.) with cross-functional teams, senior leadership and EQ partners
• Work with internal stakeholders, including tech engineers, product managers, designers, and support, to define best practices and develop marketing strategies that drive conversion and community engagement.

We would need you to be or have the following:

• Minimum 4+ years experience in a similar growth or performance marketing role
• Experience across paid social media is a key element of this role
• Excellent understanding of the full marketing mix, from strategy through to delivery
• Previous proven success driving customer strategy and implementing effective marketing communication across varied channels
• Strong understanding of audience segmentation, how to target customers effectively and different regulations that impact CRM effort
• Proficient in Google Analytics
• Experience with all industry paid channels
• Proven experience running and analysing A/B tests
• Proficient use of Excel and management of large data sets
• Must have strong technical expertise and date industry and platform knowledge with marketing technology, search and direct data insights
• Must have full knowledge of digital service space, Google Analytics, SEO, SEM, EDM, and social media marketing

Be a part of the Smartsourcing crew

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Case Management Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Process Initial or Pre Autorization via Phone or via Email   
• Communicate to insurance providers for authorizxation determination
• Process verification of members benefits     
•  Review Members clinical records           
• Be able to manage cases

Monthly Salary: PHP 25,000

• At least 6 months experience with Initial or Prior Authorization
• Very good oral and written English communication skills
• Willing to work onsite in Makati
• Detail Oriented

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Hi! We’re Smartsourcing, looking for a Technical Customer Support Specialist who can work with us full-time and on-site!

Where?

Be a part of the Smartsourcing crew

We are looking to hire a skilled test specialist to design and implement quality-check procedures for our products. As a test specialist, you are responsible to perform all the Quality assurance related activities with due diligence to ensure highest quality product delivered to the clients.

Your key tasks

• Manage all aspects of testing for one or more clients from Test Strategy to execution.
• Contribute to definition of Test Policy and Test Plan
• Provide effort estimations.
• Design, update and execute functional and business test scenarios and test cases based on functional and non-functional requirements, ensuring their reusability.
• Manage test environments (baseline definition and maintenance, assessment on environment readiness)
• Manage tools for testing, tracking defects, statistics and requirements coverage reporting.
• Document and evaluate the result of the testing, investigate testing deficiencies.
• Monitor and control testing activities against planned budget and quality gates.
• Report progress to management and client
• Contribute to continuous improvement of Test Management processes and procedures.
• Actively manage client relationship with appropriate communication if required.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Biller Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Perform eligibility and benefits verification for treatments, hospitalizations, and procedures.
• Reviewing patient bills for accuracy and completeness and obtaining any missing information.
• Following up on unpaid claims within the standard billing cycle timeframe.
• Calling insurance companies regarding any discrepancy in payments if necessary
• Identifying and billing secondary or tertiary insurances.

Our offices in Manila:

• Makati Office: 4th Floor Maria Cornelia Building, Urban Ave., Makati City
• Mandaluyong Office: 8th floor 500 Shaw Zentrum, Shaw Blvd, Mandaluyong City

• Currently residing within Cebu, Philippines
• At least 6 months experience in Medical Billing, specifically supporting Medicare and Medicaid
• Detail-oriented
• Good English communication skills
• Can work on night shifts
• Has stable internet connection and ample workstation space at home

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Stong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Our client is an innovative Australian construction detailing firm with 30+ years of experience. They offer services like reinforcement scheduling, marking plans, and pre-fabricated designs, working with top suppliers.

Our client is actively seeking a highly skilled Part-time Payroll Specialist to oversee and manage payroll operations for their employees in both Australia and the Philippines (Total of 19-20 employees). The successful candidate will be responsible for ensuring accurate and compliant payroll processing, demonstrating an understanding of payroll regulations in both regions.

Duties and Responsibilities:

• Execute end-to-end payroll processing for employees in Australia and the Philippines.

• Ensure timely and precise calculation of wages, taxes, and other deductions.

• Prepare and submit reports and payments accurately and punctually.

• Maintain accurate and organized payroll records for auditing purposes.

• Prepare and distribute pay slips, ensuring transparency and clarity in financial information.

• Address payroll-related queries and concerns from employees promptly and professionally.

• Bachelor's degree in Accounting, Finance, or a related field.

• Minimum of 2 years of experience in payroll processing, with exposure to both Australian and Philippine payroll systems.

• Experience with XERO accounting software is highly advantageous.

• Experience in other various international payment systems is also welcome.

• Strong ability in accounting/payroll.

• Very good English-speaking ability.

• Self-autonomy without the need of micro management.

This role will primarily perform management testing over key controls processes in accordance with U.S. GAAP and other relevant finance standards, procedures, and policies.

Responsibilities and Duties: 

• Monitor compliance of processes and procedures with established policies and key controls by performing audits over specific financial and operational areas of focus.
• Perform assessments and testing for SOX controls and project review testing.
• Gather supporting documents for quarterly Corporate submissions.
• Develop and improve process documentation and annual update of SOX process narratives.
• Maintain intranet site and documentations related to finance controls.
• Support the review and development of processes and key controls for significant risk areas.
• Contribute expertise and recommendations in developing and documenting remediation plans to address review findings.
• Support the Team Lead in conducting training and knowledge transfer for new hires.
• Escalate issues and recommend resolutions to the Team Lead for timely. May support junior members of the team in addressing routine issues within the assigned processes.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform moderately complex tasks in compliance with service level agreement, process, policies, and procedures.
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues.
• Contribute in various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced PROCUREMENT AND FINANCE OFFICER to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Manage vendors and suppliers of the organization
• Control finances / expenditures
• Manage vendor accreditation
• Perform accounts payable and receivable tasks

Monthly Salary: PHP 30,000

• At least 6 months of WORK EXPERIENCE in the same role
• Good written and verbal English communication skills
• Amenable to work ONSITE in Makati
• OK to work on night shifts, with overtime whenever needed

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

This is for a Freelance/Part-time position ONLY.

Working hours: 6 to 8hrs/week

Working days: Flexible

Contract duration: 2 months

WHAT IS YOUR ROLE

As a QA Analyst, you will closely work with Client’s IT support technicians and system security analysts to catch any major problems that reduce the quality of Client’s products before the launch.  You will be responsible for testing software programs, and replicating and reporting bugs so that developers can implement a fix for them.

WHAT WILL YOU DO

• Ensure high-quality software is delivered in each release
• Develop new and update existing test cases 
• Peer review of test cases, provide feedback and updates as needed
• Document test findings (bugs, change requests, etc.) (requires detailed orientation)
• Update test results in a test tracking tool(s)
• Provide functional, accessibility, regression, API and other testing types as needed
• Report, track, and manage any discovered defects to resolution
• Detect defects as early in the life cycle as possible
• Support other areas of the project including training and analysis of testing tools and processes
• Understand, investigate, and solve any complex client requests or complaints; particularly when multiple departments or teams are involved
• Coordinate with all stakeholders for proper delivery of test deliverables to the client

• At least a bachelor’s degree in Computer Science or related fields.
• More than 2 years of experience in QA testing
• Solid experience in manual testing
• Familiarity with backend, System Testing, Migration, Database upgrades, API Testing etc.
• Experience with test case management tool like Testrail
• Familiarity with defect tracking systems such as JIRA and Confluence
• Intermediate to advanced knowledge of cloud-based applications such as Google Drive, Google Sheets, Google Docs and MS Office applications 
• Excellent written and verbal communication skills
• Ability to understand and create test cases from specifications and requirements defined by Product Managers
• Experience in automation and any programming language is a plus!
• Ability to write and understand SQL queries is a plus!

This is for a Freelance/Part-time position ONLY.

Working hours: 6 to 8hrs/week

Working days: Flexible

Contract duration: 2 months

WHAT IS YOUR ROLE

As a QA Analyst, you will closely work with Client’s IT support technicians and system security analysts to catch any major problems that reduce the quality of Client’s products before the launch.  You will be responsible for testing software programs, and replicating and reporting bugs so that developers can implement a fix for them.

WHAT WILL YOU DO

• Ensure high-quality software is delivered in each release
• Develop new and update existing test cases 
• Peer review of test cases, provide feedback and updates as needed
• Document test findings (bugs, change requests, etc.) (requires detailed orientation)
• Update test results in a test tracking tool(s)
• Provide functional, accessibility, regression, API and other testing types as needed
• Report, track, and manage any discovered defects to resolution
• Detect defects as early in the life cycle as possible
• Support other areas of the project including training and analysis of testing tools and processes
• Understand, investigate, and solve any complex client requests or complaints; particularly when multiple departments or teams are involved
• Coordinate with all stakeholders for proper delivery of test deliverables to the client

• At least a bachelor’s degree in Computer Science or related fields.
• More than 2 years of experience in QA testing
• Solid experience in manual testing
• Familiarity with backend, System Testing, Migration, Database upgrades, API Testing etc.
• Experience with test case management tool like Testrail
• Familiarity with defect tracking systems such as JIRA and Confluence
• Intermediate to advanced knowledge of cloud-based applications such as Google Drive, Google Sheets, Google Docs and MS Office applications 
• Excellent written and verbal communication skills
• Ability to understand and create test cases from specifications and requirements defined by Product Managers
• Experience in automation and any programming language is a plus!
• Ability to write and understand SQL queries is a plus!

We are looking to hire a skilled senior test specialist to design and implement quality-check procedures for our products. As a test specialist, you are responsible to perform all the Quality assurance related activities with due diligence to ensure highest quality product delivered to the clients.

Your key tasks

• Manage all aspects of testing for one or more clients from Test Strategy to execution.
• Contribute to definition of Test Policy and Test Plan
• Provide effort estimations.
• Design, update and execute functional and business test scenarios and test cases based on functional and non-functional requirements, ensuring their reusability.
• Manage test environments (baseline definition and maintenance, assessment on environment readiness)
• Manage tools for testing, tracking defects, statistics and requirements coverage reporting.
• Document and evaluate the result of the testing, investigate testing deficiencies.
• Monitor and control testing activities against planned budget and quality gates.
• Report progress to management and client
• Contribute to continuous improvement of Test Management processes and procedures.
• Actively manage client relationship with appropriate communication if required.

Eram Talent is seeking a Materials Specialist for a highly reputable client in the Oil and Energy industry. As a leader in Talent Acquisition Consultancy, Eram Talent's mission is to provide outstanding recruitment solutions that satisfy the needs of clients seeking high potential professionals with sophisticated skills. In this role, the Materials Specialist will ensure the efficient and effective utilization of materials with an ultimate goal of minimizing costs and maximizing profits.

The Job Location would be in Saudi Arabia.

Responsibilities

• Manage inventory levels of materials, including ordering, receiving, storing, and issuing materials to support the operational needs of the organization.
• Monitor stock levels and ensure materials are available when needed to avoid operational delays.
• Analyze market trends and prices, as well as identify opportunities to reduce inventory levels, cut costs, and improve efficiencies.
• Assist in vendor selection, negotiation, and management to ensure the best pricing and quality for materials.
• Collaborate with production and operations teams to ensure materials are available at all times as per schedule.
• Evaluate and develop suppliers, identify new sources of materials, and maintain relationships with existing suppliers.
• Participate in the development of policies and procedures related to materials management and ensure they are in alignment with the organization's objectives.

• Bachelor's degree in Supply Chain Management, Mechanical Engineering, or any related field.
• At least 8 years of experience in materials management within the Oil and Energy industry.
• Knowledge of oilfield chemicals, equipment, and materials is essential.
• Relevant experience in Oil and Gas Project Management Engineering, Experience in EPC phases(engineering, material procurement, Construction management) emphasis in construction management.
• Demonstrated ability to manage projects and people.
• Strong interpersonal and communication skills.
• Proficiency in Microsoft Office, especially Excel and ERP systems.

Eram Talent, a leading Talent Acquisition Consultancy, is currently seeking a Construction Specialist to join our team in Saudi Arabia. As a Construction Specialist, you will play a crucial role in overseeing and managing construction projects for our clients in the region. With our extensive network and expertise, we deliver exceptional recruitment solutions across various industries.

Responsibilities

• Provide technical expertise and guidance to construction teams to ensure adherence to safety, quality control, and environmental standards.
• Review and interpret blueprints, schematics, and construction drawings to ensure compliance with design specifications.
• Collaborate with project managers, engineers, and other stakeholders to develop project plans and schedules.
• Monitor and inspect construction sites to ensure work is being carried out according to approved plans and within budget.
• Identify and address any issues or problems that arise during the construction process.
• Coordinate with subcontractors and suppliers to ensure timely and efficient project completion.
• Ensure compliance with local regulations and building codes.

• Bachelor's degree in Construction Management, Engineering, or a related field.
• 10 Years of Experience.
• Proven experience working in construction management or a similar role.
• Strong knowledge of construction principles, practices, and techniques.
• Proficient in reading and interpreting architectural plans and drawings.
• Familiarity with local construction regulations and building codes in Saudi Arabia.
• Excellent communication and leadership skills.
• Ability to manage multiple projects simultaneously and meet deadlines.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced DATA ANALYST to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Monthly Salary: PHP 25,000

• good communication skills
•  DAX and M Language expertise 
• Power BI Expert
• at least 1 year experience as Data Analyst

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

As our business grows, we are looking to further strengthen our Clinical Operations team in IQVIA Philippines by hiring a Site Activation Specialist.

You will perform tasks at a country level associated with Site Activation (SA) activities in accordance with applicable local and/or international regulations, standard operating procedures (SOPs), project requirements and contractual/budgetary guidelines. May also include maintenance activities.

Responsibilities:

• Serve as Single Point of Contact (SPOC) in assigned studies for investigative sites, Site Activation Manager (SAM), Project Management team, and other departments as necessary. Ensure adherence to standard operating procedures (SOPs), Work Instructions (WIs), quality of designated deliverables and project timelines.
• Perform start up and site activation activities according to applicable regulations, SOPs and work instructions. Distribute completed documents to sites and internal project team members.
• Prepare site regulatory documents, reviewing for completeness and accuracy.
• Ensure accurate completion and maintenance of internal systems, databases and tracking tools with project specific information.
• Review and provide feedback to management on site performance metrics.
• Review, establish and agree on project planning and project timelines. Ensure monitoring measures are in place and implement contingency plan as needed.
• Inform team members of completion of regulatory and contractual documents for individual sites.
• Review, track and follow up the progress, the approval and execution of documents, regulatory, ethics, Informed Consent Form (ICF), and Investigator Pack (IP) release documents, in line with project timelines.
• Provide local expertise to SAMs and project team during initial and on-going project timeline planning.
• Perform quality control of documents provided by sites.
• May have direct contact with sponsors on specific initiatives.

Requirements:

• Bachelor’s Degree in Life Sciences or a related field
• Some years of clinical research or other relevant experience; or equivalent combination of education, training and experience.
• Understanding of regulated clinical trial environment and knowledge of drug development process.
• Knowledge of applicable regulatory requirements, including local regulations, SOPs and company’s Corporate Standards.
• Good negotiating and communication skills with ability to challenge, if applicable.
• Effective communication, organizational, and interpersonal skills.
• Ability to work independently and to effectively prioritize tasks.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

As an HR Specialist, you will be part of a team delivering an excellent HR service to the GCD Philippines Cluster. Within this role you will act as the first port of call to employees for all HR related queries, ensuring the needs of our people are being met.

Tasks (what does the role do on a day-to-day basis)

Payroll

• Prepare payroll instructions to be submitted to the payroll provider
• Calculate pro-rated salary for new hires, resigned employees, and employees on leave
• Ensure payroll computation is accurate including the deductions for statutory contributions, statutory loans, company loans, and HMO, if applicable
• Ensure payroll is released on time
• Calculate final pay of resigned employee and ensure that it is released within the timeline prescribed by law
• Ensure compliance with local payroll, wage, and hours laws, and best practices
• Coordinate with payroll service provider on issues affecting company payroll
• Ensure payroll-related concerns, queries and issues are resolved and responded promptly

Benefits Administration

• Manage timely administration and delivery of the day-to-day Benefits functions both company initiated and statutory
• Prepare funding request to Finance Department
• Prepare and coordinate with government offices on payments and posting of statutory contributions and loans.
• Facilitate company loan application and endorse to Finance and Payroll Teams for processing.
• Liaise with government offices in the submission and completion of employee benefit availment request.
• Prepare computation of Maternity and Sickness benefit as needed.
• Ensure employee benefits-related concerns, queries and issues are resolved and responded promptly.

Vendor Management

• Monitor and track contracts agreement.
• Ensure timely payment of billings and tracking of credit memos if any.

Hi! We’re Smartsourcing, looking for an Accounts Payable Specialist who can work with us full-time and on-site!

Earn up to P32,000!

Where?

Be a part of the Smartsourcing crew

• Assist in the implementation of marketing strategies and campaigns to promote U-BIX Corporation and its products and services.
• Conduct market research and gather data on consumer preferences, trends, and competitor activities to support marketing initiatives.
• Create and update marketing materials, including brochures, presentations, and website content.
• Assist in organizing and coordinating promotional events and trade shows.
• Manage social media accounts and develop engaging content for online platforms.
• Monitor and analyze marketing performance metrics, such as website traffic and social media engagement.
• Coordinate with internal teams and external vendors to ensure smooth execution of marketing activities.
• Stay updated on industry trends and developments to contribute fresh ideas and insights to marketing campaigns.

• Bachelor's degree in Marketing, Business, or related field.
• Prior experience in marketing or related roles is preferred.
• Strong written and verbal communication skills.
• Proficiency in digital marketing tools and social media platforms.
• Good analytical and problem-solving abilities.
• Excellent organizational and time management skills.
• Ability to work effectively in a team and independently.
• Creative mindset and attention to detail.

·       Interacting with customers via live chat or email responding to various financial inquiries, concerns, or requests related to direct deposits, withdrawals, money transfer, disputes, funding or setting-up an account, and discussing or promoting CURRENT’s banking products and services.

·       Explain, advise on and promote Current’s bank products and services to customers.

·       Reviewing and analyzing relevant transactions history and relating the information to the customer in a way that reconciles to their present account balance.

·       Correctly refer customer to other support team for any account specific request or concern such as but not limited to:

o   Refund of monthly recurring charge   

o   Errors when cancelling an account

o   Phone number change

o   Waiving of fee

o   Expediting card request

o   Removal of funding source

o   Bank statement request

o   Account’s name correction

o   Downgrade or Re-activation request

o   Instant deposit request

o   Unsuccessful transaction due to flagged, suspended, or under watchlist account.

o   App issue

o   Transaction disputes

·       Ensuring compliance with all internal controls and established policies and procedures.

·       Developing deep technical knowledge and know-how on standard banking operations and procedures in the US and comply with various control and account protection measures.

·       Following throughs and ensuring 100% fulfillment of commitment to customer.

·       Handling customer and client interaction with due skill, care and professionalism.

·       Demonstrating strong verbal and written communication skills.

·       Promoting and demonstrating Acquire’s values internally and externally.

A

Join the A-Team and experience the A-Life!

MedCore Solution, Bizforce's medical division, is seeking a skilled WFH US Medical AR Specialist who is experienced in DME/Podiatry billing to join our team. As a US Medical AR Specialist, you will manage accounts receivables, coordinate with insurance companies and healthcare providers, handle denied claims, and ensure timely reimbursement of medical expenses. The successful candidate will work from home on a permanent basis and will have the opportunity to work with a dynamic team in a fast-paced environment. BizForce & MedCore Solutions allows the best talent in PH to work remotely from home with the latest technology and resources. We are partnering with some of the largest healthcare platforms in the world.

Who We Are

MedCore Solutions (MCS) is a single source solution for Healthcare administration. MCS is an industry leader for medical billing, credentialing, scribing, insurance verification, compliance and virtual staffing. Upon your request our team of certified coders, can perform a detailed billing analysis to determine if you are receiving the maximum amount of revenue while conforming to CMS guidelines. Ask how MCS can streamline your hospital or practice making healthcare administration simple, effective, and affordable. We pride ourselves on giving you the best solutions tailored to your practice’s specific needs, so you can focus on your patients and revenue producing activities.

Job Details
Schedule: 8hrs shift (TBA) Mondays - Fridays
Time Zone: TBA
Start Date : January 2024

• Manage accounts receivables and keep up-to-date records
• Coordinate with healthcare providers and insurance companies for claim submission and follow-up
• Generate revenue by making payment arrangements, collecting accounts and monitoring and pursuing delinquent accounts
• Collect delinquent accounts by establishing payment arrangements with patients, monitoring payments and following up with patients when payment lapses occur
• Maintain Medicare bad-debt cost report
• Secure outstanding balance payments for care of employees
• Verify insurance eligibility for patients and ensure timely payment
• Handle denied claims and appeal if necessary
• Reconcile payments and post to patients' accounts
• Maintain compliance with HIPAA regulations
• Handle patient inquiries regarding their accounts
• Must have a DME/Orthopedics/Podiatry experience

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Competitive salary

Responsible for day-to-day administration of manpower sourcing, selection and recruitment following company standards and policies to all entities of SGS in the Philippines ( PHSUGU, GBSROHQ) 

Manages the Talent Acquisition System and in charge of keeping it updated. 

Prepares annual performance assessment of external manpower agencies and presents a statistical report for the Talent Acquisition Supervisor for consolidation and recommendation for all entities. 

Handle and implement initiatives to improve database of candidates thru specific channel e/Career Fair, Social Media Activities and Internal Recruitment Initiative for all entities 

Facilitate Behavior Based Interview Training 

Responsibilities as Specialist 

Drive and implement initiatives for e/career fair, social media activities and internal recruitment initiative for all entities 

Supports Talent Acquisition Supervisor/Manager to all talent acquisition initiatives SGS Affiliates in the Philippines 

Centralize and prepares timely allocation report for all third-party provider in talent acquisition and not limited to SHL Exam, Jobstreet, background investigation and medical exam for all entities. 

Conduct Behavior Based Interview Training to all entity as schedule. 

Talent Acquisition 

Handles all manpower to be hired on Talent Acquisition system for all entities in the Philippines based on account assignment. 

Performs sourcing through internal and external advertisement and data bank.  

Builds candidate sources through internal and external advertisement and data bank.  

Communicates job profile to accredited recruitment headhunter partners, if needed.  

Rates and governs candidate qualifications by conducting interview, evaluating replies and comparing qualifications to job requirements to know whether they are suitable to perform the job  

Coordinates interview schedule of shortlisted candidates with requesting heads. Collaborate and evaluate with heads on the candidate application and select shortlisted candidates.  

Manages new employee and process necessary pre-employment documents. Upload all pre-employment requirements on the ArchiveOne System  

Coordinates with Talent Development starting date and deployment of newly hired employee ensuring that employee is properly introduced and inducted.  

Monitors employment status of all employees and ensure coordination with Talent Retention in any changes if there are new movements.  

Prepares weekly and monthly recruitment and hiring status reports for submission to the Talent Acquisition Manager.  

Screens CVs per job profile ensuring applicants are qualified. 

Others  

Maintains active File of CVs and initiates action to do so.  

Prepares monthly report for HR Audit.  

Performs other HR-related duties and help the HR team as assigned or the need arises  

Performs other related duties as may be assigned either in aid of departmental goals or for personal or professional training, education or development as programmed by Talent Acquisition Manager