Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?

About the role:
As a Product Support Representative, you will work with FIS clients to provide in-depth product support. You will take incoming inquiries to resolve customer concerns raised during installation, operation, maintenance or product application for our Trading Application FIS Trading Suite (formerly Valdi).

About the team:

You will be part of APAC Regional CX Team supporting clients under Trading who are using FIS Proprietary platform. The team is distributed strategically across APAC to cover countries in the region.

What you will be doing:

• Handle customer inquiries and resolving support issues such as address changes, processing orders, warranty, or billing and payment.

• Provide in-depth product support and researching client issues.

• Troubleshoot problems with equipment or software applications and recommend corrective action.

• Document customer information and recurring technical issues to support product quality programs and product development.

• Recreates client issues in test environment, Identifies/documents how applications and systems interact to support business processes.

• Resolves client concerns raised during installation, operation, maintenance or product application or compatibility matters.

• Other related duties as assigned.

What you will need:

• Must have At least 6 years of combined experience working as an application or software support specialist

• Demonstratable strong analytical & problem-solving skills.

• Experience supporting Trading environments or platforms (e.g., Fidessa, Ullink, Bloomberg, Refinitiv, etc) is preferred.

• A strong understanding of Trading process (Buy Side, Sell Side, Exchange) is preferred.

• Experience in financial services industry is preferred.

• Excellent English communication skills

• Organizational and time management skills and the ability to work independently.

Added bonus if you have:

• Familiar with Valdi (FIS Trading Suite)

What we offer you:
At FIS, we hire the best. In return, you receive exceptional benefits including:

• Opportunities to innovate in fintech

• Tools for personal and professional growth

• Inclusive and diverse work environment

• Resources to invest in your community

• Competitive salary and benefits

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Key responsibilities:

We’re on the lookout for an infrastructure / dev-ops specialist.

You’ll be responsible for working with our Infrastructure manager to ensure we are running modern, stable and efficient infrastructure providing the business redundancy across its networks and giving engineering the tools they need to delivery quickly and accurately. You’ll also be responsible for tracking and monitoring all areas of the software to identify possible issues and rectify them before they escalate.

What we’re looking for:

• Tech: Passionate about tech, confident with data, databases, and coding languages.
• Infrastructure: Well versed at cloud and hosted physical environments.
• Dev-ops tooling: Great grasp of modern tools and how to implement them to best serve the engineering team.
• Technical Requirements: Detailed technical requirements are your second nature.
• Technical R&D: Research and present different options for new infrastructure and dev-ops tooling that meet the business’ needs.
• Cybersecurity: Grasp of security principles to keep data safe; particularly at the network layer.
• Passion: You are going to have a broad remit and we need you to exhibit passion for finding and implementing solutions with a wide range of tools and ideas.

Why you will love this role:

• The opportunity to make a difference: we are not a large company tied down by bureaucracy, you can implement work quickly and see results
• Own your role and the infrastructure execution: You’ll partner with infrastructure and engineering, to understand our environments and where efforts are needed. You’ll take that direction to implement solutions in a collaborative manner which allows parties to understand the execution before and after completion to engender trust and support
• Lots of opportunity to learn and grow:  You will be working with Transvirtual subject matter experts to ensure you can make an immediate impact. They are also very open to ideas and new initiatives that you come up with.  
• Time to execute, not time in meetings: we do have a couple of set meetings and lots of collaboration within the team, but the majority of your time will be used to execute your work.
• Friendly, hybrid international team: we are a fun team, headquartered in Australia, but also spread across the globe. You will get the chance to collaborate with multiple teams who are all inclusive and open.

Essential Skills / qualifications:

• 5+ years relevant experience
• University or equivalent qualification in Computer science, IT or business
• Experience with the following areas:
• Windows Service Administration
• Linux Server Administration
• Jenkins CICD
• Ancible / Sephamore
• Proxmox Virtualisation platform management
• SSL Certificate Management
• PFSense Firewall management
• Load Balancer experience
• Excellent communication skills to support engaging third parties for requirements and specs
• Strong problem solving and analytical skills
• Adaptable and manage change fluidly 

About Transvirtual:

We’re a modern SaaS business delivering logistics solutions. Our founder’s family history is steeped in transport giving Transvirtual a unique competitive advantage which has seen the business grow from strength to strength. The business received its first outside investment three years ago and has grown significantly, including growing our product set from its core of a Transport Management System (TMS) to launching in the US and expanding to offering a Warehouse Management System (WMS).

Being a distributed business we work really hard to connect the team ensuring visibility of business strategy, sharing OKRs and hosting company wide retros. We challenge each other to be the best and ensure we seek & provide regular feedback to maintain a positive and enjoyable workplace.

Our team is comprised of Technology, Logistics and Growth experts and if you’re excited by the opportunity, we’d love to hear from you.

Work Arrangement: Fully remote—work from anywhere with overlapping Mountain or Eastern Time working hours.

Job Type: Full-time

Salary Range: Up to $1,600 per month, based on skills and experience

Work Schedule: 40 hours per week

Locations: Remote, open to candidates in the Philippines

About Pearl Talent:

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Why Work with Us?

We mean what we say that we’re building a different recruiting company here. We only work with exceptional founders from the US and EU who care about the long-term success of their team members. We also provide you with attainable 3, 6, 9, 12 month, and beyond retention bonuses in addition to community oriented opportunities like an annual retreat.

About the Company:

This company is at the forefront of creating scalable, transformational live group learning experiences, blending pedagogy, technology, and curriculum to help teams acquire essential skills. Their impressive client list spans top consulting firms, leading tech companies, global health nonprofits, and charter schools.

Role Overview: As a Presentation Specialist, you’ll work closely with the VP of Learning Design and CEO to develop visually stunning and error-free presentation materials. Your focus will be on enhancing the visual design of educational modules and other professional content, ensuring that every slide and visual asset is compelling and aligned with the company’s standards. This role is ideal for someone who excels in visual design and problem-solving, with an interest in contributing to a dynamic live-group learning platform.

Your Impact: Your expertise in creating high-quality visual content will directly influence the company’s ability to deliver engaging and aesthetically pleasing educational materials. You’ll play a vital role in shaping the future of learning design through impactful visual presentations and problem-solving.

Key Responsibilities:

1. Visual Design and Presentation Creation:

• Develop error-free, visually compelling presentations with a strong focus on Google Slides.
• Ensure alignment and consistency in design, color schemes, and layout across all materials.
• Build custom visual assets for client-specific needs, adhering to high standards of design quality and creativity.
• Identify and rectify design inconsistencies, such as misalignment, sizing errors, or color mismatches.

2. Critical Thinking and Problem-Solving:

• Approach presentation challenges with a problem-solving mindset, ensuring all visual designs contribute to a seamless user experience.
• Collaborate with stakeholders to understand the learner’s perspective and create presentations that enhance the learning process without over-complicating the design.

3. Content Improvement and Quality Assurance:

• Review and continuously improve existing presentation materials to meet internal standards and client expectations.
• Gather feedback and iterate on visual content to ensure optimal performance and impact.
• Maintain a high level of attention to detail, ensuring presentations are polished and professional.

4. Content Creation and Collaboration:

• Work with other teams to create visually consistent marketing collateral, blog posts, and outreach materials.
• Support cross-functional projects by contributing to the visual design of communication materials.

Must-Have:

• Strong passion for visual design and creating high-quality presentations.
• Must have experience as Presentation Specialist or a similar role in a professional setting
• Proficiency in Google Slides and PowerPoint, with a keen eye for detail in alignment, color schemes, and layout.
• Exceptional problem-solving skills with a focus on improving visual content.
• Ability to manage multiple projects and deadlines effectively.
• Technologically adept and able to quickly learn new tools and software.

Nice-to-Have:

• Experience in education, professional development, or ed-tech environments.
• Familiarity with project management tools such as Asana.
• Experience with marketing or communication design is a plus.

Compensation Package:

• Competitive Salary: Up to $1,600 per month, based on experience and skills
• Remote Work: Fully remote—work from anywhere
• Generous PTO: Ample paid time off to rest and recharge
• Health Coverage: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world
• Work-Life Balance: Flexible hours that support a healthy work-life balance

Ready to Join Us?

If this role aligns with your skills and career aspirations, we’d love to hear from you. Apply now to take the next step in your journey with Pearl and make a significant impact in the world of learning design.

We are looking for a skilled Information Security Governance, Risk, and Compliance (GRC) Specialist to join the Avaloq CISO Governance team. The CISO Governance team is responsible for developing, implementing, and maintaining our organization's Information Security governance, risk management, and compliance programs. The ideal candidate has a deep understanding of information security practices, regulatory requirements, and risk management frameworks. The role is based in Manila.

Your key responsibilities

Your key responsibilities will include the following domains. You don't have to be an expert on everything, but you must be willing to learn!

• Governance and Compliance
  • Participate in the development and maintenance of Avaloq's information security governance framework.
  • Lead and aid with compliance-related issues across stakeholders.
  • Work closely with internal and external audits, both to support the audit activities and to manage the remediation of findings.
  • Report to management and relevant stakeholders on compliance status and security governance effectiveness.
• Policy Management
  • Provide guidance and assist in the drafting, revision, and implementation of security policies and procedures.
  • Monitor and evaluate the effectiveness of implemented policies and procedures.
  • Participate in regular policy reviews to ensure alignment with changing regulations and organizational objectives.
• Security Risk Management
  • Conduct and guide risk assessments to identify potential security threats and vulnerabilities.
  • Conduct security assessment of third-party vendors to evaluate compliance with Avaloq’s security standards.
  • Monitor third-party compliance with agreements and performance against organizational benchmarks.
• Awareness and Advocacy
  • Be an advocate for security among your colleagues.
  • Participate in the development and implementation of a comprehensive cybersecurity awareness program.
  • Craft engaging and informative security training materials for Avaloq employees.
  • Measure the effectiveness of employees' knowledge and competencies and adapt strategies based on feedback and trends.
  • Participate in internal security awareness activities such as new employee onboarding.
  • Stay updated with the latest developments in information security, risk management, and compliance.

• Generate and capitalize on new sales and business opportunities in order to meet required revenue targets within defined areas of responsibility.
• Prepare individual sales and marketing programs and action plans in line with the overall business strategy to ensure a targeted and focused approach that consistently contributes to the overall growth objectives of the business.
• Meet assigned sales targets as set by the Business Director and Business Manager.

• Help in the strategy (if required) for and execute all local paid online acquisition efforts including:

1. Facebook, Twitter, Instagram, Tik-Tok ads
2. Search engine marketing (SEM)
3. Google Display Network (GDN) and other Banner ads
4. Affiliates

• Collect data and track the performance of all marketing activities and channels against set KPIs (CPI, CPO, CPA, PPC etc.).
• Manage day to day workflow and setup for projects and campaigns across platformst.
• Regularly provide analysis on performance against forecasts and making adjustments as necessary to fulfil the set objectives.
• Serving clients for tasks such as performance media briefing, strategy planning, budget allocation, campaign analyses and quarterly business reviews.
• Spearheading relations with account team working on common accounts to ensure alignment with clients.
• Ability to troubleshoot technical issues on campaigns, especially conversion-oriented ones.
• Innovating to improve performance, growth and profitability across all channels.
• Keep up-to-date with market trends and come up with creative ideas that are one step ahead of the competition.
• Share best practices with peers within group.
• Accountability and full ownership for campaign performance and aligned KPIs.
• Training and mentoring executives to take up implementations across platforms.

Our client is a fast-growing digital banking group, focused on providing affordable, accessible financial services in emerging markets. Headquartered in Singapore, they design, build, and operate digital banks tailored for underserved populations. Their innovative approach combines advanced technology with personalized services through physical kiosks, allowing customers to easily open accounts and access banking services.

The Product Owner (PO) will collaborate closely with segment and product teams to design and manage new digital financial services offerings across the company's digital platforms. This role covers the entire product development lifecycle, from concept and customer research to design, development, launch, iteration, and ongoing support.

You will bring a passion for meeting the needs of individuals and businesses through a variety of banking products, combined with a deep understanding of how technology can enhance customers' daily lives.

Key Responsibilities:

• Collaborate with business stakeholders and the development scrum team to define and clarify business requirements.
• Define the vision and requirements for products and services, focusing on customer needs and business goals.
• Lead the project discovery and inception phases, setting clear goals and outcomes.
• Establish the minimum viable product (MVP) for launch, plan for iterations, and map future development horizons.
• Drive agile delivery, including backlog prioritization, user story creation, sprint planning, and roadmap management.
• Work with teams such as UXD, marketing, and research to refine the product scope based on customer personas, motivations, and behaviors to create a rewarding customer experience.
• Regularly liaise with technical teams to prioritize and understand development implications.
• Ensure continuous stakeholder engagement to align on project scope and meet business needs.
• Oversee support and maintenance to ensure continuous improvement in product delivery.
• Validate customer problems, set learning objectives, and use analytics to inform product roadmap decisions.
• Motivate and guide scrum teams, participate in daily ceremonies, and ensure high-quality work delivery.
• Lead continuous improvement initiatives for the team and take ownership of product results.
• Contribute to community discussions with product and business expertise.

• 4+ YOE as a Product Owner
• Industry-relevant qualification with Agile Product Owner certification is highly desirable.
• Certified Scrum Product Owner (CSPO) or equivalent experience.
• Proven experience in managing projects to completion and in Agile environments as a Product Owner.
• Ability to navigate ambiguous situations and build innovative customer experiences.
• Passion for staying updated on the latest digital trends.
• Experience working with business stakeholders and development teams to deliver digital products and services.
• Strong influencing skills, with the ability to manage challenging business and technical stakeholders.
• Commercial acumen with a focus on data-driven decisions and business value.
• Experience in the financial services industry is an advantage.

• Meal and parking allowances covered by the company.
• Full benefits and salary rank during probation.
• Insurance per Vietnamese labor law, with premium healthcare for you and your family.
• Performance bonus of up to 1 month.
• Pro-rata 13th-month salary.
• Leave benefits: 15 days of annual leave, 3 days of sick leave, 1 birthday leave, and 1 Christmas leave.
• Clear career development pathways, with access to technical seminars, conferences, and career talks.
• A values-driven, international, and agile work environment.
• Opportunities for overseas travel for training and work-related activities.
• Regular internal events such as Hackathons, team building, and more.
• Work-life balance: 40-hour work week from Monday to Friday.

The Integrated Data Specialist is part of the Data Intelligence and Analytics team, responsible for supporting the day-to-day integrated data, reporting and analytics requirements of the client media teams for their media strategy and plan requirements.

Primary Responsibilities:

• Prepare and regularly updates media competitive reports
• Utilize research tools in running total media data (TV, Radio, Print, Outdoor, Digital)
• Support media teams via ad-hoc data run requests and act as their SPOC (single point of contact)
• Ensure a collaborative working engagement with assigned media team
• Creation and management of automated reports
• Serve as champion of proprietary tools (training and troubleshooting)
• Prepare media data insights and landscapes

Salary: P35,000 to P40,000 (Monthly Package)

Schedule: Monday – Friday (8:00 AM - 5:00 PM AEST)

What are we looking for?

Skills Required:

• A minimum of 2 years of experience in a customer-facing role, preferably in customer support, service, or help desk, and ideally within the financial industry.
• Prior experience in lending, particularly in a consumer-facing or phone-based capacity, with a preference for Australian mortgage lending.
• An exceptional communicator with outstanding customer service skills, strong interpersonal abilities, and excellent organizational skills. Proactive and solution-oriented mindset.

What will you do?

Inbound / Outbound Calls

• Ensures timely response to inbound calls.
• Efficiently resolves inquiries by addressing the root cause to meet customer needs.
• Initiates outbound calls as needed to address customer concerns.
• Adopts a "First Time Right" approach to resolve inquiries promptly whenever feasible.

Help Desk Ticket Management

• Supervise and oversee email and live chat communications.
• Handle a queue of support tickets with conflicting priorities.
• Investigate, address, or prioritize tickets using outbound calls, emails, or chats.
• Elevate tickets to the appropriate internal team or third-party partner with all relevant details when necessary.
• Keep customers informed about ongoing issues in a consistent and timely manner following SLAs.

Join the awesome team and enjoy these benefits & perks:

• Hybrid (once a month on-site)
• Competitive salary package and annual performance review.
• Bi-Annual Vacation Leave credit/ allotment
• Convertible to cash of unused sick leave
• On-Top Leave Credits (Birthday, Emergency and Bereavement Leave)
• HMO Coverage (Medical, Dental and Group Life insurance).
• Mandatory Government Benefits and 13th Month Pay.
• Financial Assistance program through one of the leading FinTech Company in Philippines.
• We’ve just launched a new referral bonus program where you can earn PHP 21,000 for every successful referral you make. It's a great opportunity to help friends find awesome job opportunities while earning a nice bonus for yourself.
• Regular Company Events, Work Life Balance.
• Complimentary Sleeping Quarters, Coffee at no cost.         
• Complimentary Office Fitness and Wellness Facilities at no cost.                        
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is the largest and most progressive aggregator group across Australia and New Zealand supporting a community of over 6,000 brokers and advisers. Helping over 300,000 customers settle over $130 billion worth of loans in 2022 and reaching a collective loan book of $350 billion.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P80,000 to P85,000 (Monthly Gross Package) 

Schedule: Tuesday to Saturday (05:00 AM - 1:00 PM Manila Time)

What are we looking for? 

Skills Required:  

• Bachelor Degree in Accounting, Finance or related field of study. 
• 3-5 years of recognized bookkeeping or (CAS) Client Accounting Service. 
• QuickBooks Experience: Transactional accounting with QuickBooks experience, a minimum of 2 years of recent experience working within QuickBooks Online or QuickBooks desktop. 
• Bookkeeping Experience: Proficient in QuickBooks, ability to navigate various workflows including A/R, A/P, payroll, sales tax, journal entries, financial reporting, 3rd party apps integration, banking and credit card reconciliations. 
• Knowledge of US tax laws, regulations and deadlines. 

Nice to Have: 

• CPA license. 
• Some knowledge of accounting and tax in cannabis industry is a plus
• Strong knowledge and familiarity of US Tax preparation (Business and Personal returns). 
• Bookkeeping certification is a plus
• Credentials/Certifications: QuickBooks Online Pro Certification or QuickBooks Online Advanced Certifications are preferred. 

What will you do? 

• Monthly client accounting/ bookkeeping projects.
• Maintaining client books as per supervisor instructions. 
• Review CAS projects to ensure quality of the following documentation: 

•  Checking Tax Basis of Financials- Cash or Accrual 
•  Matching Balance Sheet to prior year tax return 
•  Reverse entries for AP, AR, Cash, Credit Cards and Loans 
•  Matching Payroll Wages and Payroll Tax to Payroll Tab 
•  Ensure bank and credit card accounts have been properly reconciled each month. 
•  Ensure auto loan accounts have been properly reconciled or adjusted properly. 
•  Analyze balance sheet comparisons and identify any document differences. 
• Verify items under $1K are not capitalized to fixed assets. 
•  Present Revenue variances to Managing Partner for solution. 
•  Present variances in Tax Payable to Managing Partner for solution. 
•  Complete Tax Workpaper allocations on P & L. 
•  Customer Service and communication with Client as needed

• Refresh and ensure accuracy of the following Workpapers: 

• A03 Payroll tab 
• U01 Revenue Tab 
• C01 Cash Tab 
• K01 Tab (Credit Card, Auto Loans and Tax Payable) 

• Assist with miscellaneous projects such as: tax vouchers, extensions. Franchise Tax Board project.
• Assemblies, partner job status meetings- updating jobs in Office Tools (Compliance), Office Tools management, entering clients into LaCerte and client folders.
• Tax Return to pull missing data report from Lacerte for individual tax return for the tax team.
• Back up for support staff as needed.

Join the awesome team and enjoy these benefits & perks:

• Home-based
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Regular Company Events, Work Life Balance, and Career growth opportunities

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is an accounting firm based in Los Angeles, with satellite offices in Redlands, Palos Verdes, and (coming soon) Paris, France. They possess a broad scope of expertise to fulfill the business and individual needs of their clients. Their commitment includes providing tailored attention, exceptional service, and individualized collaborations to guarantee the achievement of their client's goals.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Schedule: Monday to Friday (07:00 AM -04:00 PM MNL Time)

What are we looking for?

Skills Required:

• Bachelor’s Degree and 7+ years of experience including progressive work experience in the areas of talent acquisition/recruitment.
• Experience with online networking tools, such as LinkedIn and experience conducting searches on recruitment databases and ability to identify and access new professional networks required.
• Understanding of compliance requirements and best practices for recruitment and hiring.
• Strong communication skills (written and spoken) required.

What will you do?

• Manage the recruitment process for open positions, including requisition management, candidate selection, reference checks, salary negotiations, and onboarding.
• Conduct strategy meetings with Hiring Managers to understand job requirements and develop effective sourcing strategies.
• Ensure high-quality recruitment and onboarding processes while training hiring managers on best practices.
• Review applications and assess candidate qualifications based on project requirements.
• Conduct prescreening interviews to recommend qualified and diverse candidates.
• Collect personnel documentation and negotiate compensation packages.
• Provide regular status reports to hiring managers on recruitment progress.
• Supervise and mentor the recruitment team.
• Manage and develop recruiting processes and applicant tracking systems.
• Create recruitment protocols, train staff, and streamline processes.
• Assess recruitment and onboarding effectiveness, utilizing data for continuous improvement.
• Utilize innovative recruiting techniques to source diverse talent.
• Create user-friendly recruitment templates and improve recruitment processes.
• Promote the company’s recruitment brand at job fairs and networking events.

Join the awesome team and enjoy these benefits & perks:

• Hybrid work setup (2 to 3 days per week and during client visits)
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

We're a leading provider of offshore talent for organizations worldwide and one of the fastest-growing offshoring companies in the world. With over a decade of experience, we specialize in premium resourcing and productivity solutions. in the world. Founded by our Australian CEO, we help companies across industries overcome resourcing challenges with innovative strategies.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

You will play a key part in providing exceptional customer service through a combination of inbound and outbound calls and email interactions. Your main responsibilities include:

• Providing customers with updates and ensuring they feel confident and comfortable with Aussie throughout their journey.
• Handling complex inquiries and objections, guiding customers and brokers through the various requests managed by our team via calls and emails.
• Processing administrative, financial, and service requests while adhering to our service delivery standards.
• Ensuring compliance with the Quality Assurance framework and maintaining accurate records in Salesforce and the Aussie Funder System.
• Liaising with internal and external stakeholders, including solicitors, financial management services, Bluestone, and product partners.
• Continuously contributing ideas for improving our broker and customer service processes and enhancing the team's overall performance.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing

Administer necessary product requirements to maintain consistent account control of clients using FIS software products and ensure the quality and utilization of FIS software products satisfies client needs.

• Provides in-depth product support to FIS clients by resolving incoming inquiries.
• Responds to customer product inquiries via telephone or in written internet-based email.
• Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
• Troubleshoots problems with malfunctioning electro/mechanical equipment or software applications and recommends corrective action.
• Documents customer information and recurring technical issues to support product quality programs and product development.
• Recreates client issues in test environment, Identifies/documents how applications and systems interact to support business processes.
• Interpersonal skills and technical product knowledge and expertise are critical to responding to daily Client-centric activities.
• Other related duties assigned as needed.

What you bring

• Experience doing Product/Application support in any banking or financial systems

• Background or basic knowledge in data querying

• Exposure in Java codes is a plus

• Experience in face to face client interaction is a plus

• Documents client information and recurring technical issues to support product quality programs and product development
• Strong analytical skills

• Organizational and time management skills required
• Self-starter with proven ability to work independently
• Extremely comfortable working with computers and a variety of applications

• Excellent oral and written communications skills
• Strong problem solving skills

What we offer you

At FIS, we hire the best. In return, you receive exceptional benefits including:

• Opportunities to innovate in fintech

• Tools for personal and professional growth

• Inclusive and diverse work environment

• Resources to invest in your community

• Competitive salary and benefits

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

We are looking for a DevOps Middleware Engineer for a team of motivated, enthusiastic and committed colleagues who always take the time to look at complex issues from all sides, who together master the challenges of day-to-day business, and who make the job of "running the bank" in Avaloq a success.
On our way to the cloud, we are providing an ever-increasing range of microservices to best combine availability and scalability.

Your key tasks

• Declaration of infrastructure components in Terraform for Oracle, GPC, AWS, MS Azure, and the private cloud of our service provider.
• Use of current technologies and tools for continuous improvement and automation of system operation.
• Set-up, operation, monitoring and maintenance of the systems for the realization of the offered services.
• Assumption of tasks within the ITSM lifecycle, especially in performance, service, change, asset, incident, and problem management.
• Participation in on-call duties.
• Administration and configuration of web application server
• Coding of automation and monitoring scripts
• Infrastructure as Code (IaC) with Terraform to ensure efficient and scalable deployment processes
• Issues investigation and troubleshooting
• Contribution to the design, technical documentation, implementation, and administration of enterprise applications
• Middleware refreshment and patching
• Collaboration with specialists of different areas for the implementation of cross-domain activities
• Ticket management (L2/L3 support) in collaboration with our strategic 3rd party suppliers
• On-call service (7x24) and early/late shifts

The Database Competence Center is covering all DBA technologies. We are responsible for the 24 x 7 operations for major regional and global banks.

Your key tasks 

• Create and maintain all databases required for development, testing, education and production usage on different Unix and Linux platforms
• Perform the capacity planning required to create and maintain the databases.
• Perform ongoing tuning of the database instances.
• Install & evaluate new versions of the Oracle RDBMS and its tools and any other tools that access the Oracle database.
• Plan and implement backup and recovery of the Oracle database.
• Control migrations of programs, database changes, reference data changes and menu changes through the development life cycle.
• Implement and enforce security for all Oracle Databases.
• Perform database re-organisations as required to assist performance and ensure maximum uptime of the database.
• Put standards in place to ensure that all application design and code is produced with proper integrity, security and performance.
• Support and perform the migration into the Oracle Cloud and other cloud providers
• Provide technical support to application development teams.
• Assist with impact analysis of any changes made to the database objects.
• Troubleshoot with problems regarding the databases, applications and development tools.
• Ensure all relevant support documentation is up to date and ready for review and audit.
• Declaration of infrastructure components in Terraform for Oracle, GPC, AWS, MS Azure and the private cloud of our service provider
• Use of current technologies and tools for continuous improvement and automation of system operation.
• Set-up, operation, monitoring and maintenance of the systems for the realization of the offered services.

RA Specialist

Key Responsibilities

• Preparation and submission of regulatory dossier
• Able to deliver registration goals with minimum supervision
• Monitoring and follow-up of product filings for early approval of applications
• Revision of artworks including prescribing information to ensure regulatory compliance
• Product lifecycle management i.e. variations, renewals and post-approval commitments
• Participates in industry association to keep abreast of regulations
• Creation/revision of new/existing SOPs
• Management of quality activities i.e. product release, complaints handling, deviations, change controls self-inspection, trainings, documentations, risk management.
• Management of pharmacovigilance activities such as adverse event monitoring
• Audit of third party distributor
• Supports internal/external audits and implementation of corrective and preventive actions
• Able to develop and maintain good network internally and externally
• Performs other tasks and duties which may be assigned by the immediate supervisor from time to time

The Program Specialist is responsible for building and maintaining relationships with Hiring Managers and managing the full lifecycle of the requisition process including requisition intake, shortlisting, sourcing management, onboarding, worker assignment management, time and expense management, offboarding, and reporting. The Program Specialist acts as a talent advisor to support our clients through the requisition fulfillment process to ensure quality talent is acquired promptly.

Responsibilities:

• Assist hiring managers during all stages of the contract labor acquisition process including requisition intake, sourcing, candidate shortlisting and interview scheduling, offer to onboarding, and contractor management.
• Demonstrate recruitment expertise by preparing insightful questions appropriate for the position before conducting req intake sessions with hiring managers to gather detailed job descriptions to distribute to the supply base. Document req intake conversations in the appropriate database (VMS: Fieldglass, Beeline)
• Utilize reports to manage open requirements to advise managers on the status of requirements and monitor supplier sourcing strategies to ensure timely response.
• Discuss with the Hiring Manager to set/manage expectations, timeframes, feedback, roles, and responsibilities of everyone involved in the requisition fulfillment process.
• Coach, manage, and oversee the performance of participating staffing suppliers.
• Document all client/supplier reported issues and track resolution through to completion ensuring a high level of customer satisfaction in the appropriate system/tool.
• Monitor performance against contract SLAs, requisition aging, invoicing, time and expense entry, and vendor compliance tracking.
• Maintain and update monthly activity and performance reports.
• Provide constant interaction via face-to-face, VC, email, and phone with clients, staffing vendors, and other partners.

The Program Specialist is responsible for building and maintaining relationships with Hiring Managers and managing the full lifecycle of the requisition process including requisition intake, shortlisting, sourcing management, onboarding, worker assignment management, time and expense management, offboarding, and reporting. The Program Specialist acts as a talent advisor to support our clients through the requisition fulfillment process to ensure quality talent is acquired promptly.

Responsibilities:

• Assist hiring managers during all stages of the contract labor acquisition process including requisition intake, sourcing, candidate shortlisting and interview scheduling, offer to onboarding, and contractor management.
• Demonstrate recruitment expertise by preparing insightful questions appropriate for the position before conducting req intake sessions with hiring managers to gather detailed job descriptions to distribute to the supply base. Document req intake conversations in the appropriate database (VMS: Fieldglass, Beeline)
• Utilize reports to manage open requirements to advise managers on the status of requirements and monitor supplier sourcing strategies to ensure timely response.
• Discuss with the Hiring Manager to set/manage expectations, timeframes, feedback, roles, and responsibilities of everyone involved in the requisition fulfillment process.
• Coach, manage, and oversee the performance of participating staffing suppliers.
• Document all client/supplier reported issues and track resolution through to completion ensuring a high level of customer satisfaction in the appropriate system/tool.
• Monitor performance against contract SLAs, requisition aging, invoicing, time and expense entry, and vendor compliance tracking.
• Maintain and update monthly activity and performance reports.
• Provide constant interaction via face-to-face, VC, email, and phone with clients, staffing vendors, and other partners.

Work Arrangement: Fully remote, PST working hours

Job Type: Full-time

Salary Range: Up to $1,600 per month, based on experience, with performance-based bonuses

Work Schedule: 40 hours per week, Monday - Friday, 9 AM - 5 PM or potentially moving to EST depending on the market response.

About Pearl Talent:

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Why Work with Us?

We mean what we say that we’re building a different recruiting company here. We only work with exceptional founders from the US and EU who care about the long-term success of their team members. We also provide you with attainable 3, 6, 9, 12 month, and beyond retention bonuses in addition to community oriented opportunities like an annual retreat.

About the Company:

Client is an innovative healthcare technology company that uses advanced AI to automate the creation of electronic medical records. Their mission is to streamline medical documentation, helping healthcare providers focus more on patient care. By leveraging AI algorithms, they ensure accurate and efficient record-keeping, improving both provider workflows and patient outcomes.

Role Overview:

This role involves being the main point of contact for new clients, guiding them through the onboarding process and gathering essential information. Responsibilities also include inputting client data into CRM systems, keeping records up to date, and providing client support and follow-up to ensure a smooth transition and address any issues or concerns.

Your Impact:

In this role, you will ensure a smooth onboarding process for new clients, directly improving their experience with our platform. Your work will contribute to efficient data management and client satisfaction, supporting the company’s goal of enhancing healthcare through AI-driven technology.

Key Responsibilities:

1. Client Onboarding & Relationship Management

• Serve as the primary point of contact for new clients, guiding them through the onboarding process.
• Collect and organize essential client information, setting up accounts and ensuring a smooth transition to the platform.
• Conduct training sessions on platform usage, ensuring clients are comfortable and well-informed.

2. Data Collection & CRM Management

• Input and maintain accurate client data in the CRM, ensuring records are always up to date.
• Organize and manage client records for easy accessibility and efficient follow-up.
• Regularly update CRM entries with new information and ensure data accuracy.

3. Client Support & Follow-Up

• Respond promptly to client inquiries and provide solutions during the onboarding phase.
• Proactively follow up with clients to ensure they are properly using the platform and resolve any concerns.
• Act as a liaison between clients and the internal team to ensure client satisfaction.

Must-Have:

• Fluent in English with excellent written and verbal communication skills
• Background in speech pathology or experience with intake assessments for mental health or ABA therapy.
• Familiarity with SaaS platforms or CRM tools.
• Experience in data entry and handling customer inquiries.
• Detail-oriented with excellent communication skills.

Competitive Salary: Up to $1,600 per month, based on experience and skills

Remote Work: Fully remote—work from anywhere

Generous PTO: Ample paid time off to rest and recharge

Health Coverage: HMO coverage after 3 months for full-time employees

Direct Mentorship: Grow through guidance from international industry experts

Learning & Development: Ongoing access to resources for professional growth

Global Networking: Work and connect with professionals around the world

Work-Life Balance: Flexible hours that support a healthy work-life balance

Work Arrangement: Fully remote, overlapping US time zone working hours.

Job Type: Full-time

Salary Range: Up to $1,700 per month, dependent on skills and experience

Work Schedule: 40 hours per week, with core hours between 9 AM – 2 PM PST

Locations: Remote, open to candidates from the Philippines

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Why Work with Us?

We mean what we say that we’re building a different recruiting company here. We only work with exceptional founders from the US and EU who care about the long-term success of their team members. We also provide you with attainable 3, 6, 9, 12 month, and beyond retention bonuses in addition to community oriented opportunities like an annual retreat.

About the Company:

A multi-day event for software leaders, entrepreneurs, and decision makers focused on helping scale-up companies grow. The event fosters a collaborative atmosphere where learning and problem-solving take precedence over personal accolades. The result? Guests leave with growth strategies and the connections needed to execute them.

About the Role:

As a B2B Digital Marketer, you’ll be a key player in developing and executing marketing strategies that enhance the company's brand and drive ticket sales. Your goal will be to generate high-quality leads through creative, data-driven campaigns. This is a fantastic opportunity for someone passionate about marketing and the software industry, with flexibility and the freedom to innovate.

Key Responsibilities:

1. Develop and Execute Marketing Strategies (40%)

• Develop and implement data-driven marketing strategies to generate high-quality leads and increase ticket sales, while ensuring alignment with the brand.
• Regularly analyze the performance of marketing campaigns, making necessary adjustments to optimize results and meet key performance metrics.
• Identify trends, opportunities, and target audience insights through comprehensive market research to inform and improve marketing efforts.

2. Content Creation and Management (30%)

• Develop high-quality content for social media platforms, email newsletters, and blog posts to attract and engage potential leads.
• Ensure all content supports the broader marketing strategy and contributes to key metrics, such as lead generation and attendee conversion.
• Work with team members to execute integrated marketing campaigns, ensuring consistent messaging across all channels.

3. Data Analysis and Continuous Improvement (30%)

• Regularly monitor campaign performance using various analytics tools, assessing the impact of marketing activities on the North Star Metric and its drivers.
• Use data insights to continually refine and improve marketing tactics, focusing on achieving better engagement and lead quality.
• Collaborate with leadership to identify new marketing opportunities and adapt strategies to support the company’s growth objectives.

• Must-Have:

• Proven experience as a Digital Marketer with successful campaign management.
• Proficiency with WordPress, HubSpot, and Slack.
• Expertise in Google Ads and Facebook Ads management.
• Strong copywriting skills and SEO knowledge.
• Proficiency in design tools like Canva or Adobe Creative Suite.
• Nice-to-Have:
• Experience working with remote teams.
• Additional language proficiency.

• Competitive Salary: Up to $1,700 per month, based on experience and skills
• Remote Work: Fully remote—work from anywhere
• Generous PTO: Ample paid time off to rest and recharge
• Health Coverage: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Grow through guidance from industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world
• Work-Life Balance: Flexible hours that support a healthy work-life balance

Our Recruitment Process:

1. Application

You will submit your initial requirements (personal information, resume, etc.) through our job portal, where we'll collect key information about your work experience, skills, and qualifications.

2. Pre-Screening

If you're shortlisted, you'll complete a pre-screening by recording your responses to a few questions via audio or video. We'll use this to get a sense of your motivation, energy, and overall fit for the role.

3. Top-Grading Interview

Next, you will participate in a Top-Grading Interview with one of our recruiters. We’ll dive into your past experiences, strengths, challenges, and work history to understand how you might perform in future roles. Additionally, we will ask you to submit a short video recording, following our provided guidelines, which will be shared with the client as part of your endorsement.

4. Skills Assessment

After the interview, you will complete a skills assessment, which could involve practical tasks, technical tests, or situational exercises to show how you would handle scenarios related to the job.

5. Client Interview

If you pass the skills assessment, you’ll have a final interview with the hiring client. This is where you’ll discuss the role’s responsibilities, expectations, and how you would fit into their team.

6. Job Offer

If selected, you will receive a formal job offer that includes all the details, such as salary, benefits, and your start dat

7. Onboarding

Once you accept the offer, you’ll begin our onboarding process, which includes training and orientation to get you fully prepared for your new role.

Ready to Join Us?

If this role aligns with your skills and career goals, we’d love to hear from you. Apply now to take the next step in your journey with Pearl.

We are looking for an experienced SEO Execution Specialist to join our marketing team. The ideal candidate will have a strong background in search engine optimization and a passion for enhancing online visibility and driving organic traffic within the retail and hospitality industry. You will be responsible for implementing SEO strategies, conducting keyword research, marketing analytics and optimizing our digital content to maximize our online presence.

Principal Responsibilities:

• Perform keyword research and implement SEO best practices across web pages.
• Optimize website content, meta tags, URLs, and internal linking structures for improved search engine performance.
• Publish and manage content using Adobe Experience Manager (AEM) and other CMS platforms
• Integrate and push schema markup through the CMS
• Ensure content and web elements are accessible, meeting WCAG standards.
• Optimize images with alt tags, use descriptive URLs, and enhance overall accessibility.
• Work closely with the web development team to implement technical SEO recommendations, such as site speed optimization, mobile responsiveness, etc.
• Conduct regular website audits to identify technical issues, crawl errors, and indexing issues, and implement solutions to improve site performance and user experience.
• Provide regular reports and insights to stakeholders on keyword performance, content optimizations, and opportunities for improvement.
• Experience with Search Console and BrightEdge is a plus.
• Develop and execute effective SEO strategies to improve organic search rankings and drive traffic to our website and digital platforms.
• Perform comprehensive keyword research and analysis to identify opportunities for content optimization.
• Optimize website content, including landing pages, product descriptions, and blog posts, for targeted keywords and user experience.
• Conduct technical SEO audits and provide recommendations to enhance website performance, including site speed, mobile responsiveness, and indexing.
• Collaborate with content creators, designers, and developers to ensure SEO best practices are integrated into all digital marketing initiatives.
• Prepare regular reports on SEO performance metrics, insights, and strategies for improvement.
• Create a strategy around off page SEO and execute the same.
• Regularly monitor competitors and provide inputs to senior stakeholders.

Position: Digital Marketing Specialist

Description:

We are seeking a highly motivated and creative Digital Marketing Specialist to join our dynamic marketing team. This role is perfect for someone with a passion for digital marketing and a desire to drive engagement through innovative campaigns. The Digital Marketing Specialist will be responsible for the development, execution, and optimization of our online marketing strategies across various platforms. You will work closely with the content, design, and sales teams to create a cohesive marketing experience that resonates with our target audience. Your responsibilities will include managing social media accounts, creating engaging content, analyzing website traffic, and optimizing our online presence.

Responsibilities:

• Develop and implement effective digital marketing strategies across various channels.
• Manage and optimize social media accounts to enhance brand visibility and engagement.
• Create compelling content for blogs, emails, social media, and the company website.
• Analyze website traffic and user behavior to identify opportunities for improvement.
• Monitor and report on the performance of digital marketing campaigns using analytical tools.
• Collaborate with cross-functional teams to align marketing strategies with overall business goals.
• Stay up-to-date with the latest digital marketing trends and technologies.

• Bachelor's degree in Marketing, Communications, or a related field.
• Proven experience in digital marketing or a related area.
• Strong understanding of SEO, PPC, social media, and content marketing best practices.
• Proficiency in using analytics tools such as Google Analytics and social media advertising platforms.
• Excellent written and verbal communication skills.
• Creative thinking and problem-solving abilities.
• Strong organizational skills and attention to detail.

NOTE:

We are actively seeking qualified candidates to join our talent pool for future opportunities. Your qualifications will be evaluated against both current and upcoming job openings.

If your application aligns with a suitable role, our recruitment team will contact you promptly.

We only consider applications from Philippine citizens currently residing in the Philippines.

If you have strong qualifications and experience working with US-based clients, we’d love to have you join our team!

We are excited about the possibility of working with you and look forward to the expertise you can bring to our clients.

• Generate and capitalize on new sales and business opportunities in order to meet required revenue targets within defined areas of responsibility.
• Prepare individual sales and marketing programs and action plans in line with the overall business strategy to ensure a targeted and focused approach that consistently contributes to the overall growth objectives of the business.
• Meet assigned sales targets as set by the Business Manager.

Are you passionate about shaping the future of design and innovation? At Avaloq, we’re on a mission to elevate our Product Design capabilities to new levels of creativity and strategic excellence. We’re dedicated to crafting user-centric solutions that blend form and function, ensuring delightful user experiences. If you thrive on problem-solving and would like to contribute to a collaborative and inclusive environment where diverse perspectives drive breakthrough ideas, we want you on this journey with us.

Your mission

• Applying design thinking to create innovative, user-friendly solutions that meet business objectives and encourage collaboration.
• Conducting research, interviews, and usability testing to understand user needs and inform design decisions.
• Creating intuitive and delightful user experiences by applying User Experience Design, Interaction Design, Information Architecture, and User Interface Design principles.
• Translating your ideas into tangible solutions with wireframes and prototypes.
• Working closely with cross-functional teams to deliver high-quality solutions
• Maintaining and evolving design systems for consistency, and incorporating inclusive design practices per WCAG.

Are you passionate about shaping the future of design and innovation? At Avaloq, we’re on a mission to elevate our Product Design capabilities to new levels of creativity and strategic excellence. We’re dedicated to crafting user-centric solutions that blend form and function, ensuring delightful user experiences. If you thrive on problem-solving and would like to contribute to a collaborative and inclusive environment where diverse perspectives drive breakthrough ideas, we want you on this journey with us.

Your mission

• Aligning design goals with business objectives by implementing design thinking processes to foster innovative, user-centric solutions and promote creative problem-solving and collaboration.
• Conducting research, interviews, and usability testing to understand user needs and inform design decisions.
• Creating intuitive and delightful user experiences by applying User Experience Design, Interaction Design, Information Architecture, and User Interface Design principles.
• Translating your ideas into tangible solutions with wireframes and prototypes.
• Working closely with cross-functional teams to deliver high-quality solutions
• Maintaining and evolving design systems for consistency, and incorporating inclusive design practices per WCAG.