We are looking for a skilled professional who provides administrative support to executives, senior management, and our administrative department. The administrative officer will handle various tasks, such as managing schedules, handling correspondence, organizing meetings, facilitating the onboarding of clients and vendors, facilitating the expense reimbursement of the employees, maintaining records, and ensuring smooth operations and effective communication within the organization.

• Act as the point of contact between the executives and internal and external clients
• Undertake the tasks of receiving calls, taking messages and routing correspondence
• Handle requests and queries appropriately
• Maintain diary, arrange meetings and appointments and provide reminders
• Make travel arrangements
• Take dictation and minutes and accurately enter data
• Research advantageous deals or suppliers
• Produce reports, presentations and briefs
• Develop and carry out an efficient documentation and filing system
• Support the employees by facilitating expense reimbursement, acquiring new mobile phones for new hires or any employees who require them, providing fleet and other card access, and coordinating with the enterprise for the release or return of vehicles
• Provide assistance to the administrative office with client and vendor onboarding
• Serve as a point of contact between the CEO and the internal team
• Support the administrative office in managing the logistics and monitoring of all equipment for all local employees

• Support to develops Key Projects by attaining turnover and Sika share targets in the Philippines.
• Ensure key project clients and international key customers are satisfied with the services provided, identifying new business opportunities for key clients
• Maintains customer rapport and build relationship with key project owners, consultants and keep watch for business expansion. Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
• Collaborate with specs team to maintain and develop a network of direct contacts with Engineering Firms, Architects, consultants, main contractors (international and locals), Applicators thereby establishing a degree of TRUST for current and future Key Projects.
• Coordinate and maintain all KPMs, reporting in the different formats required.
• Coordinate with TM, sales, procurement and production to ensure availability of products for the projects and help to plan deliveries
• Prepare technical proposal for projects, presentations and ensure a proper technical message is passed to the client.
• Actively participates in all SPI projects regarding quality and the environment and fully supports and acts in accordance with the company policy.
• Ensures that the Quality and Environmental Management System is followed. 
• Ensures that all operating standards are always adhered.
• Strictly complies with company policies, systems and procedures, work rules and regulations. Performs other responsibilities that may be assigned from time to time by its immediate superior.

As part of our Depositary Services team who are responsible for our Private Equity and Real Estate Fund clients; you'll build strong customer relationships with existing and new clients, external providers to gain an insight into their needs and ensure we deliver customer-centric solutions. 

Drawing on your existing experience you will be responsible for safeguarding and verifying the ownership of their assets and monitor the performance of cash flow activities, to include the oversight checks and control of valuations.

Compliance and regulations has never been more complex; you’ll need to ensure we comply with the AIFMD requirements and keep up to date with legislation, professional standards and regulatory changes affecting the Luxembourg domiciled funds, safeguarding us from potential risks.

You’ll need to be thorough in all you do, using your own judgment to highlight and report complaints, operational risks, suspicions in accordance with our local procedures. 

Together we find solutions and make things happen but to do this we want you to contribute; looking for ways to help us get better at what we do in the most efficient and effective way.

Knowing how to build effective relationships with your immediate colleagues and other team members within the wider business. Having open dialogue, working collaboratively and instilling trust, through honesty integrity and sincerity will be an essential requirement for this role.  

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together. 

PRIMARY RESPONSIBILITIES

• Assist in the processing of standard files (PSI: Low risk files) following the Business Rules, Country Instructions, and other related similar references in relation to the productivity and quality targets.
• Accurately and efficiently encode information in the application system used based on received documents, Import Verification Program (IVP) Business Rules, Country Instructions, and other related or similar references.
• Review information encoded in the system based on the received trade documents to ensure that these are correctly and completely registered in the application system and administer the correction of data as needed.

REPORTING LINE

• IVP Supervisor

SPECIFIC RESPONSIBILITIES

• Assist in amending Reports based on review done by the Trade Analyst, as necessary, and under the guidance of the analyst.
• Actively attend and participate in team and company meetings.
• Provide suggestions on process improvements.
• Report to Management any breach of integrity, solicitation for, or offer of, an improper payment or advantage coming to his/her knowledge.
• Perform other responsibilities as may be assigned by Operations Management to achieve operations efficiency.  Examples of other tasks are as follows: Lead or Member of Special Projects or Task Force, etc.
• Assists in the maintenance of the company’s Quality Management System
• Can work on Weekends and on rotation shift basis (Morning, Mid or Night Shift)

You'll play a key role in our Global Payment Team (GPT) Manila, ensuring high quality services is provided to the Client Services Teams.

You will be responsible for overseeing all Investran request and payment instructions are settled accurately and on a timely basis. We pride ourselves for being resilient, respectful and open. You’ll need to be pro-active and be able to maintain clear communication between your colleagues, other teams and the wider group.

Every day brings a new challenge so you’ll need to be a team player at heart with a ‘can do’ attitude, with an eye for detail, great organisational skills so you can prioritise your day and sometimes with conflicting deadlines that still need to be met.

It is essential that you follow the correct processes and procedures to help us ensure we are compliant with applicable laws, service standards, company policies and procedures. You will need to have a curious mind and use your initiative to identify any risks or concerns ensuring you report them in a timely manner.

The Legal Delivery Team is the engine room of DBC Philippines. Providing scalable, quality conveyancing support and services to buyers and sellers across the retail residential market, the Legal Delivery team works across all states in Australia and includes a large team of operational specialists in the Philippines.

We are seeking for a Admin Officer to work as part of a team providing service and support to Client Services team through lead conversion, assisting Lawyers in preparation of contract review, assisting Paralegals and Australian clerks in accomplishing some clerical works from matter creation to settlement.

Duties include:

• Opening files for Client by creating matters and do basic checking of the contract and client details based on the procedure
• Manages contract review calendar booking
• Assigns matter to file handlers based on their daily capacity
• Prepares contract review for the Lawyers
• Carry out administrative duties such as partial data entry and forwarding of emails to file handlers
• Report to and update the leader of any issues encountered by the team for resolution
• Ensure tasks are verified and completed in a timely manner
• Participates in the investigation of the problem and implementation of actions 
• Ensure compliance with the procedures
• Perform other tasks assigned by Management

• Assist in preparation and generation of documents
• Conduct extensive research and create reports, as needed
• Create key visual communications content
• Maintain connections among key stakeholders
• Support for implementation and management of Public Affairs, CSR and Sustainability projects
• Coordination with internal and external stakeholders
• Support in the drafting and publication and distribution of reports
• Perform duties as may be assigned by the CSR & Sustainability Specialist

• Responsibilities (how we will measure success)

• Responsible for overseeing workflow management in Manilla for payment processing and banking admin tasks. 
• Responsible for preparing work to agreed internal deadlines to the expected standard
• Knowledge of Trident and banking systems including a good understanding of various client payment processes
• Knowledge of payment cut offs, internal deadlines for payment processing and ensuring early escalation of issues to GPT team managers in Belfast
• Minimize risk to IQ EQ by following procedures and checklists
• Act as Trainor to our new team members
• Be proactive in identifying development and training requirements

• Tasks (what does the role do on a day-to-day basis)

• Ensure all payments are appropriately processed, and all emails received into the team mailboxes are actioned
• Ensure all payments are processed accurately and delivered to required timescale
• Establish and maintain effective lines of communication with GPT Managers and authorizers
• Identify areas for improvement re: GPT processes and offer solutions
• Providing support and training to the rest of the team, and other teams as required

• Assisting in the creation and conceptualization of various forms of communications plans
• Assisting the Communications and Media Relations Specialist in conducting research on recent news and stories related to the company, competitors and the industry
• Help manage content on social media, particularly online communities that are related to foodpanda and other channels
• Monitoring corporate PR issues (national and local issue), including flagging potential issues brewing in the industry
• Provide support in building micro-influencer database from Facebook groups, TikTok, YouTube and other social content platforms
• Assisting team members in projects, reports, events, and initiatives as needed

In this role, you will primarily be supporting Philippines as part of our IPVMC corporate communications team and deliver on all aspects of our communications programs across the markets. The successful candidate will:

• Develop communications strategies that support Visa’s business objectives and drive growth across the markets  

• Develop communications programs that demonstrate the value of Visa to everyone, everywhere

• Lead the development and delivery of informative and engaging employee communications activities including employee communications programs and staff volunteering events

• Drive Visa’s Social Impact programs in the Philippines

• Support the execution of Visa’s media relations programs across the markets including:

  • Developing the strategy and managing the execution of media engagements

  • Identifying and maximizing opportunities to enhance Visa’s profile in the media 

  • Developing content to promote Visa’s brand, technical and industry leadership, new products and services

  • Establishing and maintaining close relationships with journalists across general, business, lifestyle and technology media 

  • Ensuring spokespeople are well briefed and trained to deliver key messages

  • Ensuring Visa’s senior management are seen as trusted authorities by the local media

  • Creating opportunities for the Country Manager and other key management to obtain high, positive profiling in top tier broadcast, print and digital media 

• Provide executive communication support to the Country Manager across a variety of internal, external, client, and media communications opportunities  

• Work closely with the Marketing team to ensure corporate communications and marketing programs are aligned and a coordinated approach is being taken to leverage Visa’s assets across the markets 

• Partner with Visa’s in-market PR agency to successfully deliver communications programs across the region

• Work with the Government Engagement function to support Visa’s public policy position 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Responsibilities

• Understand applicable Acts, Regulations, Notices, Circulars, and Guidelines to address client’s queries
• Tracking of work items and monthly calls
• Drafting of compliance checklists and reports
• Drafting of meeting minutes
• Maintenance of compliance registers
• Drafting of onboarding pack
• Drafting and review of compliance documents
• Assist with routine and ad-hoc administrative tasks

Skills Set

• Highly discreet, organized, and meticulous
• Professional conduct and handle sensitive information with the utmost confidentiality
• Neat, and tidy
• Team player

Your Team

We are looking for an individual with a passion for cyber security to work alongside a talented team to Improve and operate a cyber security Center.

The role requires a strong background and understanding of all cyber security domains.

In this position, you will be part of the global cyber security operations team with focus on identification, analysis and response to cyber security threats and events. You will support the Head of our Cyber Security Operations Center in improving the effectiveness of the team and Leads the planning, implementation, documentation.

You can expect a demanding and complex international environment, which is highly stimulating and encouraging. The growth of the company demands your structured and innovative approach, as well as flexibility to a high degree. As a committed team player, you will support developing the maturity of the cyber security operation center, its controls and processes.

Your mission

• Identify cyber security gaps in existing and proposed projects.
• Recommend Cyber Security changes or enhancements and drive implementation
• Manage and cultivate the defined security services and the relationship to our service providers
• Participate in organizational Security projects, as required
• Support in development processes, and procedures for the team
• Assist correlating alerts, implementing monitoring Use Cases
• Provide implementations, recommendations for protecting and resolving threats and incidents
• Participate in the selection and evaluation of security solutions, or enhancements to existing cyber security solutions, to improve overall enterprise security
• Manage and support in major Cyber Security Incidents
• Support in 24/7 shifts rotation in the future
• Act as a technical Lead role model in the team on driving initiatives and projects

You will build strong customer relationships with existing and new clients, gaining insight into their needs and delivering customer-centric solutions.  

Drawing on your existing experience you will be responsible for the AML/KYC preparation, analysis and set-up of the investors’ files eg. Individual, Company, Trust, Foundation, Regulated entity.

Following our policies and procedures is a must; meeting our regulatory obligations is essential but there will be times when you need to use your own judgment to highlight any significant finds and put forward any recommendations to help us find an appropriate solution.

Balancing your day with different priorities and working closely with your colleagues to on-board our new clients is essential. Uou will follow-up of the KYC files with the relevant parties when needed such as Auditor, AIFM, Depositary, Compliance, Management. You will do AML screening, filing and scanning of the KYC documentation as well as receive, investigate and answer emails/ queries from internal and external parties in a timely manner.

We are never complacent and always encourage our people to look for ways to improve our business; here everyone’s opinion counts and we will value your contribution.

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together. 

Responsibilities (how we will measure success)

The successful incumbent will represent the first line of defense, with a focus on providing quality periodic review work on both clients and investors, supporting the Asia Pacific Team. The tasks will be completed in accordance with internal AML/CFT policies and procedures, as well as international and domestic AML/CFT regulations and guidelines. This role will be to support the Fund Administration and Corporate Services segments.

Tasks (what does the role do on a day-to-day basis)

Periodic Review

• Perform AML/KYC periodic reviews and drive remediation efforts on existing clients to ensure all gaps are closed and in accordance with applicable regulations.
• To support team members in conducting screening, review of due diligence documents including source of funds & wealth, and risk assessments within established timelines.
• To ensure KYC documents are up to date and properly recorded/refreshed.
• To provide independent recommendations to mitigate the identified risks across the existing client book where necessary, and/or be responsible for escalating the findings to the necessary stakeholders.
• To assist the wider cluster teams with managing client data and trackers to see through the completion of full client KYC lifecycles.
• To perform management reporting on key statistics and status updates in an efficient manner.
• To support wider department initiatives in terms of policy and system application.
• Be the point of contact for clients to collect due diligence documents in relation to periodic reviews and provide timely responses to the same.
• To act as a resource to the other departments and stakeholders where required.

Other

• Support the department as required within the confines of role.
• Undertake any additional reasonable duties as required the Firm.

  Key competencies for position and level

• Strong analytical skills with excellent attention to detail
• Organised and meticulous when handling large volumes of data and workstreams
• Results oriented and ability to multitask and manage high volumes of priorities in a fast-paced environment
• Resourceful with good verbal and written communication skills

•  

  Key behaviours we expect to see

  In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Taking Ownership
• Resilience
• Positivity
• Proactivity

TSA’s People Officer provides generalist human resources support to the People Team and relevant stakeholders including, but not limited to, employee relations, leadership coaching, workplace health and safety, policy and procedures review/development and reward and recognition initiatives. The People Officer is an integral part of the People Team; in addition to providing first level human resources information and advice to leaders and employees they have a focus on analysis, insights and continuous improvement initiatives.

The People Officer analyses a variety of data sources to reveal current workplace trends and opportunities. The People Officer will partner with the People Operations team to brainstorm and implement initiatives that directly address data trends and improve business processes.

Responsibilities:

• Manage the ‘HR Admin’ inbox and escalate queries where required
• Coordinate screening and selection process for TSA’s quarterly Legends Award
• Assist in the deployment, retrieval and analysis of the Engage Survey
• Action People Operations team responsibilities in IT asset management procedures
• Support the People Coordinator to manage the HR Service Desk (SD) and action delegated tickets
• Support the People Coordinator on background HR screening checks for internal recruitment/transfers, re-hires and development opportunities as requested.
• Analyse data captured within TSA’s Engage survey, exit survey and case management; escalate concerns where applicable and identify opportunities for improvement
• Run basic reporting through Chris21
• Reporting and analytics as per established cadences and/or as requested
• Provide basic case management assistance to leaders (e.g. performance management, potential terminations for probation employees, abandonment of role, etc)
• Ensure appropriate internal escalation for high risk performance and conduct issues
• Research employment legislation and case law to inform advice and business decisions
• Support award determinations/ classifications processes as requested
• Support preliminary and formal workplace investigations as requested
• Support the preparation of employer responses to external claims as requested (e.g. unfair dismissal, adverse action and discrimination claims)
• Develop, or support the development, of resources for leaders and improve processes. (e.g. leader upskilling decks)
• Deliver presentations/ workshops to leaders/stakeholders
• Assist with collating/ updating HR and Safety training material.
• Log and maintain all accidents and incidents in the HR System.
• Support the management of the policy review register for all policies/procedures and resources on HR Half-Time.
• Continuous improvement of business processes based on inefficiencies and/or stakeholder feedback
• Assist with the delivery of national employee engagement processes, surveys and initiatives (e.g. Engage)
• Assist with the delivery of reward and recognition awards (e.g. TSA Ways Legend)
• Celebrate and share your peers’ successes
• Contribute to and collaborate with the team to generate new ideas and suggestions to improve team culture and promote inclusiveness
• Assist in promoting and implementing corporate social responsibility activities
• Contribute to strategic and operational planning exercises
• Provide assistance in the implementation of various HR projects
• To perform any other related tasks which may be necessary from time to time

• Performs all installations and testing of PC operating systems and associated applications within corporate/group standards.
• Provides helpdesk facility providing a user support function that covers all hotel operation application products.
• Evaluate & Perform Upgrades on software.
• Provide timely and effective support to internal and external guests.
• System maintenance.
• Maintains level of confidentiality and discretion for guests.

Specific Duties and Responsibilities:

Revenue Analysis & Reporting

• Responsible for design & generation of regular sales reports such as but not limited to:
  1. Daily Sales Dashboard
  2. Monthly Sales Report
  3. Detailed Sales Variance Analysis
  4. Sales & Gross Margin Analysis
  5. Sales Monthly Trend

• Generation of special purpose reports such:
  1. TM Concrete Sales, Volume & Margin Report
  2. TM Industry Sales & Margin Report
  3. Cross-Selling Report
  4. Key Project Management Reports

• Generation of special or adhoc reports or data request coming from Sales Group Heads, TM, Finance and GM for purpose of monthly business reviews, regional reporting, customer reviews, special projects progress reporting.

• Drive data collation and synthesis of budgeting, forecasting and all kinds of forward- looking revenue & margin projections such as:
  1. Sales Bridge (Weekly & Monthly Sales Plan, Actuals & Forecast)
  2. 12 Month - Rolling Forecast
  3. Annual Sales Budgeting Files
  4. Seasonal Sales Projections Exercise
  5. Special Purpose Projections (e.g. for RPA input)

• Analytical calculations for purpose deriving conclusion on trends and behavior of revenue and margin in relation to customer, product, volume, segments, sections and other slices of data as the situation demands.

• Regularly interacts and coordinate with different sales & marketing group for purpose of getting insights on relevant reports as well as giving guidance on how to accomplish various budgeting, forecasting and analysis templates.

Pricing Generation and Maintenance

• To facilitate the annual pricing review exercise (SMP/SRP Review) by:
  1. Collate relevant financial data for historical references such average prices, discounts, costs, margins, and volume
  2. Gather inputs from sales and marketing group in terms of target price, competitor’s prices, volume projections, data outliers (i.e. product promotions)
  3. Gather inputs from costing and inventory officer for product costing, inventory information, product lifecycle, SLOB considerations, critical costing assumptions.
  4. Provide a working template to synthesize all relevant reference, inputs and calculation in aid of pricing decision-making.

• To manage end to end pricing requests (SMP/SRP request) in terms of accuracy, timeliness and completeness, going through the required inputs from relevant department or personnel.

• To generate control and monitoring pricing reports such as price effect reports, pricing initiatives progress reports, price waterfall analysis and other pricing analytics.

• To maintain and keep updated all types of pricing records in different systems such as but not limited to Microsoft AX (including Trade Agreements), Salesforce Pricebook, Pricelists (Broadcasted Internal & External).

• To maintain and keep updated database of competitors equivalent products and prices periodically for purpose of providing supporting assumption on price positioning.

1. To provide insights and feedback to pricing committee in terms of pricing suggestions, pricing issues, price improvements and price competitiveness.

About the job

The Retail Manager is responsible to spearhead and develop the IKEA market in the Philippines in-line with IKEA Vision, Business Idea and HR Idea, in securing the short, medium, and long-term growth, and profitability. This will primarily be achieved through establishing a robust omnichannel business centred around IKEA stores, actively seeking out new business opportunities, enhancing commercial viability to boost profits and market presence, and assembling a skilled and high-achieving team.

As a member of the Ikano Retail Management Team (IRMT), this individual will also significantly to shaping the overarching direction, governance, and alignment of Ikano Retail.

Your assignment

• Lead and develop the retail direction on country level, meeting today’s and future consumers’ needs, build on country specific retail and operational context.
• Take full responsibility for the country profit & loss and ensuring adherence to business objectives and compliance with IKEA concepts.
• Lead efforts to expand IKEA’s sales channels, aiming to in maximise sales, profitability and increase market share.
• Lead the country Management Team to identify and capitalise on commercial opportunities, executing the country business plan and strategic initiatives.
• Foster the growth of a diverse talent pipeline essential for IKEA's present and future expansion.
• Serve as the primary spokesperson for media and government authorities.
• Create the pre-conditions for a thriving IKEA concept with strong emphasis on a People & Planet positive strategy, integrating Ikano sustainability agenda across various functional areas.

Responsibilities (how we will measure success)

The successful incumbent will represent the first line of defense, with a focus on providing quality periodic review work on both clients and investors, supporting the Asia Pacific Team. The tasks will be completed in accordance with internal AML/CFT policies and procedures, as well as international and domestic AML/CFT regulations and guidelines. This role will be to support the Fund Administration and Corporate Services segments.

Tasks (what does the role do on a day-to-day basis)

Periodic Review

• Perform AML/KYC periodic reviews and drive remediation efforts on existing clients to ensure all gaps are closed and in accordance with applicable regulations.
• To support team members in conducting screening, review of due diligence documents including source of funds & wealth, and risk assessments within established timelines.
• To ensure KYC documents are up to date and properly recorded/refreshed.
• To provide independent recommendations to mitigate the identified risks across the existing client book where necessary, and/or be responsible for escalating the findings to the necessary stakeholders.
• To assist the wider cluster teams with managing client data and trackers to see through the completion of full client KYC lifecycles.
• To perform management reporting on key statistics and status updates in an efficient manner.
• To support wider department initiatives in terms of policy and system application.
• Be the point of contact for clients to collect due diligence documents in relation to periodic reviews and provide timely responses to the same.
• To act as a resource to the other departments and stakeholders where required.

Other

• Support the department as required within the confines of role.
• Undertake any additional reasonable duties as required the Firm.

  Key competencies for position and level

• Strong analytical skills with excellent attention to detail
• Organised and meticulous when handling large volumes of data and workstreams
• Results oriented and ability to multitask and manage high volumes of priorities in a fast-paced environment
• Resourceful with good verbal and written communication skills

•  

  Key behaviours we expect to see

  In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Taking Ownership
• Resilience
• Positivity
• Proactivity

Job Purpose :

This position is responsible and accountable for the overall business development requirements / strategies across three business units of the Company.

Job Scope:

1. Initiates new product development and conduct market research to identify new business opportunities.

2. Communicates with existing and new supplier/s for identified products for introduction to the market.

3. Coordinates with BU Heads in developing business strategies for existing and potential accounts.

4. Develops and maintains strong relationships with all key account personnel and relevant functions in order to support selling, market development, service effort and clinical programs.

Responsibilities:

1) Work with / brainstorm with R&D, BU Heads, Product Manager and Sales team for potential products / business.

2) Communicate with suppliers thru emails and cold calls for the technical data and products samples of potential products.

3) Attend industry events and trade shows to identify new market trends, potential products and competitor’s activities.

4) Review literatures and brochures for potential new business ideas.

5) Synthesizes all market information and insights to support new business development, strategy formulation and other market reach initiatives.

6) Assists in developing creative strategies to retain the clients including interviewing them to take their feedback and incorporate it into the growth plan.

Hi! We’re Smartsourcing, looking for a Payroll Officer for one of our partners, BlueRock, who can work with us full-time and on-site!

Where?