About the job
Reporting to the Customer Relations Team Leader, this Associate role ensures a positive and joyful shopping experience for all IKEA visitors and customers.

Your Assignment

• You ensure that customers have a memorable shopping experience in the store for a win win situation and for repeat business;
• You handle and resolve customer difficulties, particularly in IKEA products assembly, and also exchange components parts when they are needed, to offer solutions to frequently asked questions;
• You develop strong knowledge of all items to effectively handle enquires of customers positively and quickly, and resolve any issues they raise within level of authorization;
• You will be responsible to escalate higher issues with relevant information to a manager for him to be able to deal effectively with the customers;
• You will ensure the IKEA store is a safe and secure environment at all times for visitors and colleagues;
• You understand the IKEA Concept, global solutions, tools and working methods and ensure that you use the appropriate manuals from Inter IKEA Systems to help optimise our customers’ shopping experience.

Job Purpose

The Territory Officer manages assigned territories to execute sales strategies, achieve sales targets, ensure compliance with service standards, and build relationships with stakeholders. This role involves overseeing sell-in and sell-out targets, manpower deployment, training, and reporting.

Key Responsibilities

Sales Target Achievement

• Collaborate with Key Account Managers to meet sell-in targets
•  

Territory Management

• Implement sales strategies and tactics to meet territory goals.
• Ensure proper merchandising and compliance with guidelines.
• Build strong relationships with store stakeholders.
• Manage inventory, stock transfers, and report competitor activities.

Territory Operations

• Monitor deliveries, conduct inventories, and reconcile variances.
• Ensure product availability and accuracy of POs and Item Request Forms (IRFs).
• Utilize POP materials effectively and cover all priority stores.
• Assist with tasks and events from Warehouse, Marketing, and Trade departments.

and Qualifications

• Senior High School graduate  or college level with a minimum of 2 years’ experience in sales/marketing (preferably in appliances/electronics).
• Proven sales track record and team management skills.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Strong communication skills and ability to work independently.
• Willing to work in the field.
• Must be a Filipino citizen or hold relevant residence status.
• Can be assigned: Bicol, North Luzon, Cebu and Ilo-ilo

• Provide first-line support for network-related issues and escalate more complex issues to higher-level engineers.
• Assist in the installation, configuration, and maintenance of network hardware and software, including routers, switches, and firewalls.
• Monitor and troubleshoot network performance, including connection issues, bandwidth usage, and security vulnerabilities.
• Perform basic configuration tasks, such as setting up IP addresses, subnets, and VLANs.
• Maintain network documentation, including network diagrams, IP address lists, and configuration logs.
• Assist in testing and deploying new network solutions, hardware, and software.
• Respond to and resolve network service requests in a timely and efficient manner.
• Assist with network monitoring using tools to ensure performance and reliability.
• Provide end-user support for network connectivity issues and assist with basic troubleshooting.
• Perform software/firmware updates on network devices under the guidance of senior engineers.
• Follow standard operating procedures for network security, including VPN setup and password management.

• Bachelor's degree in computer science or engineering or any IT related courses
• Minimum 1 to 2 years of experience with Network and Security
• Ability to understand and successfully employ networking, storage, operating system virtualization, and integration solutions and services, and utilize appropriate environments (e.g. Test, Staging, and Production) in support of assigned responsibilities. 
• Has professional experience with Linux
• Ability to resolve technical problems and innovate more efficient use of IT resources. 
• Knowledge of AS400 is preferred. 
• With CCNA certification is a plus
• Can work a hybrid setup at Makati

The FG Dispatch Officer is responsible for the general warehouse operations from receiving of goods, storage, internal movements, goods issuances, and loading/dispatch of finished goods ensuring timely, accurate, complete documentation and compliance to  Good Warehousing Policy, Procedures and Standards for safe and efficient warehousing operations.

He/She is responsible for ensuring accuracy, completeness and proper loading of goods onto trucks, or transportation vehicles. 

He/She ensures real-time, accurate and complete system recording of all inventory related  transactions.

1. Inbound Processing/Goods Receiving

   • Processes the  inbound deliveries for inventory receiving and manages the  activity in the warehouse.

   • Oversees the putaway process & ensures that the stocks are stored in the proper warehouse location in compliance with ERP requirements & Good Warehousing Practices standards.

   • Ensures proper labeling of stocks with correct batches (for batch-managed inventory) upon receiving for traceability purposes & FIFO/FEFO implementation.

   • Ensures accurate & timely posting of Goods Receipt (GR) for received inventory.

   • Reports any discrepancies for received goods & coordinates with the involved teams. Escalates the concern to the immediate team leader for any irregularities noticed.

2. FG Loading and Dispatch Operation

   • Performs verification of order details, including product quantity, labeling, packaging and documentation to ensure accuracy before dispatch.

3. Outbound Processing/Goods Issuance (Outbound Delivery Documentation)

• Process outbound deliveries for inventory issuances and facilitate loading/dispatch activities (material requests from other departments, stock transfers to other locations).

• Oversees the picking process and ensures that correct stocks with appropriate batches are picked as indicated in the request.

• Prepares the required documents for goods issuances, stocks transfer/dispatch.

• Ensures accurate & timely posting of Goods Issue (GI) for the issued inventory.

1. Inventory Management

• Performs posting of internal movements and transfer posting (material to material, stock to stock, consignment to owned) transactions as required.

• Perform reversal transactions in the system when necessary.

• Implement physical inventory count activity in his/her area of responsibility as scheduled or planned.

• Ensures that correct inventory count is inputted in the system.

• Assists the team in reconciling the variances and provides explanation/justification when necessary.

1. Storage Management

• Ensures alignment of stock status (unrestricted, stocks for QI, blocked) between the ERP system & on floor physical inventory.

• Follows through pending disposition for materials on floor.

• Reviews the stocks arrangement & ensures picking & FIFO/FEFO strategy are followed.

• Facilitates compliance to piling, labeling, stacking and handling requirements, and stocks arrangement according to the storage plan. Inspecting products for defects and reporting damages as needed.

• Ensure proper storage of the materials. Non-conformance to the standard storing procedure should be reported to the Warehouse Manager/Warehouse Supervisor for immediate action.

1. Dock Appointment Scheduling & Yard Management (for EWM-managed locations)

• Performs timely posting of movements of the transportation units according to the flow of the traffic under his/her yard location assignment.

• Coordinates with the transport team on the status of the transport unit for inbound or outbound transactions.

FOOD SAFETY:

1. Complies with quality, Halal, health and food safety policy, standards and regulations of the company.

2. Responsible for reporting problems related to Halal, food safety & quality management system to identified authorities.

OTHER TASKS:

1. Actively participate in all company programs and activities under quality improvement, safety & security, sustainability, corporate social responsibility,  risk management etc. 

2. Performs other tasks related to the job as may be assigned by the immediate superior.

About First Circle

Founded in 2016, First Circle provides innovative SME financing solutions and is at the forefront of building smart banking systems for businesses in the Philippines. As a trusted partner of the Philippine government and the Department of Trade and Industry (DTI), we are pioneers in providing data to the Credit Information Corporation (CIC) and the first FinTech company licensed by the Securities and Exchange Commission (SEC) in the Philippines. Our leadership team, with backgrounds from Morgan Stanley and Bridgewater Associates, is dedicated to transforming the financial services landscape in the region.

The Compliance Officer will play a vital role in ensuring that First Circle operates in full compliance with regulatory requirements while fostering a strong culture of accountability and integrity. Reporting to the General Counsel, the Compliance Officer will oversee compliance frameworks, ensure adherence to legal and regulatory mandates, and drive initiatives related to regulatory reporting, AML compliance, and data privacy.

Key Responsibilities

Regulatory Compliance:

• Collaborate with the General Counsel to monitor, assess, and ensure compliance with all applicable laws, regulations, and reportorial requirements.
• Liaise with regulatory bodies, including but not limited to the Securities and Exchange Commission (SEC), the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other relevant government entities.
• Develop, implement, and maintain compliance policies, procedures, and internal controls.
• Ensure timely and accurate submission of all regulatory compliance reports to relevant authorities and external partners.

SEC Compliance:

• Oversee compliance with all SEC regulatory and reportorial requirements applicable to financing companies.
• Serve as the primary point of contact for SEC-related matters, audits, and inquiries.

AML Compliance:

• Develop, document, and update the company’s Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) policies and procedures to align with relevant laws and regulations.
• Ensure ongoing compliance with AML/CTF requirements, including risk assessments and reporting.
• Provide AML training to employees to ensure awareness and adherence to policies.

Data Privacy Compliance:

• Collaborate with the Data Protection Officer (DPO) to implement and manage the company’s Data Protection and Privacy Program.
• Assist in developing and maintaining data privacy policies and procedures.
• Monitor operational compliance with data privacy laws and investigate potential incidents or breaches

Experience:

2-4 years of experience in compliance, risk management, or a related field, ideally within the fintech or financial services industry.

Knowledge and Skills:

• Strong understanding of regulatory requirements and frameworks, including SEC, AML, and data privacy laws.
• Proven ability to navigate complex compliance landscapes while supporting business agility.
• Exceptional problem-solving and critical-thinking skills with a proactive, self-starter approach.
• Outstanding communication skills to collaborate across teams and engage with external stakeholders.
• Strong organizational and multitasking abilities, with a commitment to accuracy and detail.
• Collaborative mindset, capable of working closely with legal, operations, and business teams.

• Hybrid work set-up: 1-2 days per week in our BGC office; remote the rest of the time.
• Additional perks & benefits including HMO coverage from day one, free catered lunches, MacBook Air provided, monthly fitness allowance, transportation & accommodation allowance, and more
• Join a team with a deeply collaborative culture - expect support, feedback and friendship.

We are looking for a highly driven and motivated Director of Public Affairs & Public Relations to join our team in the Philippines (based out of Manila), overseeing a key advocacy and reputation management function. Well-versed in stakeholder engagement and possessing a strong network of external stakeholders including but not limited to the government, media, academia, and business sectors, this individual will play a crucial role in shaping the operating environment for foodpanda in the Philippines.  

Public Affairs/Government Relations

• Lead foodpanda’s public policy strategies and advocacy efforts to address public policy challenges and meet business objectives. Topics include the gig economy, labour rights, competition, consumer protection, data protection/fraud, sustainability, and more. 
• Maintain and expand foodpanda’s network of stakeholders across the Central and local governments/government units; international and regional organisations; academia; non-profit/non-government sectors; industry; and the media.
• Engage with above mentioned stakeholders to achieve policy advocacy goals, support business objectives and boost reputation. This includes the creation of supporting collaterals in collaboration with various internal stakeholders.
• Establish and drive partnerships with external stakeholders, collaborating across functions to advance foodpanda's business, reputational and public affairs objectives.
• Provide crisis management counsel, and lead issue management and responses in collaboration with relevant stakeholders.

Public Relations

• Lead foodpanda’s public relations strategy and uphold positive brand reputation across all stakeholder groups.
• Build relationships with key tier 1 media (broadcast, tech, lifestyle and trade) to ensure a consistent narrative is being communicated externally. 
• Lead proactive storytelling, media pitches and campaigns to secure positive media placements focusing on foodpanda’s mission.
• Oversee and manage agencies to ensure alignment with business goals, while monitoring and measuring the effectiveness of communication strategies, adjusting as needed.

Ensures that the company adheres to data protection laws and best practices, safeguarding the privacy of personal information. Serve as the focal point for data protection strategies and are responsible for navigating the complex landscape of legal requirements related to personal data

Liaison Job Description

Your role as a liaison officer is to facilitate communication and collaboration between departments, teams, or organizations. You will serve as a bridge, connecting and coordinating efforts to ensure smooth operations and efficient decision-making. Managing information flow, resolving conflicts, and maintaining strong relationships are key responsibilities in your position.

Liaison Responsibilities

• Facilitate Communication: Act as a central point of contact for all communication between different departments, teams, or organizations. Ensure that information is accurately shared and understood by all parties involved.
• Coordinate Collaboration: Foster collaboration between various stakeholders by organizing meetings, conferences, or workshops. Facilitate discussions, brainstorming sessions, or problem-solving meetings to encourage effective teamwork and achieve common goals.
• Relationship Management: Build and maintain strong relationships with internal and external stakeholders. Develop a deep understanding of their needs, expectations, and concerns. Act as their advocate and representative to ensure their interests are represented and addressed.
• Conflict Resolution: Identify and resolve any conflicts or issues that arise between different parties. Mediate conversations, negotiate compromises, and find mutually beneficial solutions. Foster a positive and harmonious working environment.
• Project Support: Provide support to ongoing projects by coordinating activities, tracking progress, and reporting status updates to relevant stakeholders. Ensure that project-related information is properly documented and shared.
• Information Management: Manage the flow of information between different parties. Keep all stakeholders informed about relevant updates, changes, or decisions. Ensure that all necessary documentation is properly organized and accessible.
• Strategic Planning: Contribute to the development and implementation of strategic plans by providing valuable insights and recommendations based on your understanding of stakeholder needs and interests.
• Stay Updated: Stay informed about industry trends, regulations, and best practices. Proactively identify opportunities for improvement and innovation. Share relevant knowledge and insights with stakeholders to enhance their understanding and decision-making processes.

Liaison Required Skills

• Strong verbal and written communication skills to effectively convey information, ideas, and instructions to different stakeholders.
• Ability to establish and maintain positive relationships with diverse groups of people, including executives, managers, team members, and external partners.
• Analytical mindset with the ability to identify problems, evaluate alternatives, and propose practical solutions.
• Proficiency in negotiation and conflict resolution techniques to manage differing opinions and reach consensus.
• Strong organizational skills to handle multiple tasks, prioritize responsibilities, and meet deadlines.
• Ability to work effectively in cross-functional teams and facilitate collaboration among individuals with diverse backgrounds and perspectives.
• Meticulousness in managing information, documentation, and communication to ensure accuracy and quality.
• Flexibility to adapt to changing circumstances, priorities, and stakeholders' needs.

Note: The above liaison officer job description is a general overview and may be subject to change based on the specific requirements of the organization.

• Provide first-line support for network-related issues and escalate more complex issues to higher-level engineers.
• Assist in the installation, configuration, and maintenance of network hardware and software, including routers, switches, and firewalls.
• Monitor and troubleshoot network performance, including connection issues, bandwidth usage, and security vulnerabilities.
• Perform basic configuration tasks, such as setting up IP addresses, subnets, and VLANs.
• Maintain network documentation, including network diagrams, IP address lists, and configuration logs.
• Assist in testing and deploying new network solutions, hardware, and software.
• Respond to and resolve network service requests in a timely and efficient manner.
• Assist with network monitoring using tools to ensure performance and reliability.
• Provide end-user support for network connectivity issues and assist with basic troubleshooting.
• Perform software/firmware updates on network devices under the guidance of senior engineers.
• Follow standard operating procedures for network security, including VPN setup and password management.

• Bachelor's degree in computer science or engineering or any IT related courses
• Minimum 1 to 2 years of experience with Network and Security
• Ability to understand and successfully employ networking, storage, operating system virtualization, and integration solutions and services, and utilize appropriate environments (e.g. Test, Staging, and Production) in support of assigned responsibilities. 
• Ability to resolve technical problems and innovate more efficient use of IT resources. 
• Knowledge of AS400 is preferred. 
• With CCNA certification is a plus
• Can work a hybrid setup at Makati

Garrets International-Manila is looking for a Sales Support Officer is to assist the GMP Account Manager team and contribute to the efficiency and effectiveness of the sales process. This role plays a crucial part in helping a company achieve its sales goals and deliver excellent customer service. Below JD list the key responsibilities and purposes of a Sales Support Officer. Handling of various administrative tasks, such as data entry, order processing, and maintaining sales records. This ensures that sales processes are well-organized and documented.
 

What you'll be doing:

• Code Cracking of RFQ’s from Account Manager
• Updating of prices in PO/RFQ’s - called “GMP Update”
• Direct PO creations
• Chase for vendor Invoice
• Follow up on GMP POs older than 30 days
• Post Sales activities – supply schedules – updated delivery dates in AX.
• Solving of Hold Codes
• Adhoc task
• (Weekly Performance Reporting)
• (Mailbox sorting for GMP operations)

What we're looking for:

• Advanced data entry skills
• Attention to detail and quality output
• Comfortable with math, calculation and UOM conversion
• Knowledgeable in Microsoft Office such as Microsoft Excel , Word and Power point
• Good listening and communication skills

Location: Times Plaza Building, UN Avenue corner Taft Avenue, Ermita, Manila

Work Setup: On-site

The Labor Relations (External Services Officer) is responsible for the effective management and implementation of subcontracting to ensure the compliance of subcontractors in accordance with the Government Regulatory and Company’s business requirement.

1. Guide the department in planning the work to be subcontracted that is aligned with the goals of the projects as well as identification of qualified subcontractors. 
2. Recommend improvements, implements and monitors subcontracting process and procedures. 
3. Recommend, proposes improvement on subcontracting procedure in the system. 
4. Support in the execution of  subcontracting signed agreements.  Ensures all the requirements are submitted and complied. 
5. Consolidates and ensures subcontractor’s concern and/or incidents not limited to operational issues are resolved swiftly and recommend resolution. 
6. Facilitates approval of additional subcon plantilla, consolidates and updates on the plantilla registry. 
7. Ensures that subcontractors are informed and updated on the requirements of concerned departments. 
8. Ensures and monitors compliance of the service provider to applicable wage orders. 9. Ensures accurate and timely reporting of HC and Subcontractors business Compliance 
9. Conducts and ensures requirements on performance evaluation to all contractors are being taken religiously 
10. Conducts regular meetings with subcontractors to keep track of performance. 12. Prepares budget for any related subcon expenses. 
11. Understands legal requirements at execution level related to management of Subcontractor, reducing legal risks and ensuring regulatory compliance. 
12. Coordinates with HR and Legal on legal compliance. 
13. Performs other tasks as may be directed by immediate superior

Scoping

• Coordinate with all stakeholders on bidding processes.

• Organize and document supplier meetings, site inspections, pre-bid conferences, and other bid-related activities for all involved stakeholders.

• Review bidding documents to ensure alignment with PBSP policy and provide updates on bidding status.

Planning

• Monitor project timelines in the procurement plan and provide regular status reports to relevant stakeholders.

• Summarize the procurement plan for vendor sourcing efforts and update progress on all projects within the plan.

• Hold regular meetings with stakeholders to review the procurement plan’s status and address any necessary actions.

Administrative

• Support the Senior Estimating Manager in team management and operations.

• Maintain records of meetings for reference and audit purposes.

• Prepare reports as requested.

Job Types: Full-time, Permanent

Pay: From Php 35,000.00 per month

Schedule:

• 8 hour shift
• Pacific Standard Time shift
• Monday to Friday

• Assist in preparation and generation of documents
• Conduct extensive research and create reports, as needed.
• Create key visual communications content
• Create and maintain connections among key stakeholders
• Support for implementation and management of Public Affairs, CSR and Sustainability
• projects
• Coordination with internal and external stakeholders
• Support in the drafting and publication and distribution of reports
• Perform duties as may be assigned by the CSR & Sustainability Specialis

Job Description

Responsibilities (how we will measure success)

• Support the Luxembourg-based RC (‘responsable du contrôle du respect des obligations’) and the Know Your Asset (‘KYA’) teams in carrying out their daily responsibilities concerning AML/KYC compliance for both external and internal parties.

Tasks (what does the role do on a day-to-day basis)

AML & Compliance officer will:

• Review and analyze the necessary KYC/KYA documents received to onboard new clients and conduct asset KYA analysis for the Asset DD service;
• Generate and manage reports on AML/KYC data for both investments and clients, including creating checklists to track document statuses for each investment;
• Assist the Luxembourg team in creating various AML/CFT and KYA reports such as the RC annual report, agreements, quarterly RC report, AED/CSSF forms, and more.
• Support implementation and maintenance of document collection procedures, including monitoring shared folders for updates;
• Conduct checks using screening tools like WorldCheck for name screening against financial sanctions lists, PEPs, and regulatory enforcement entities;
• Perform Adverse Media controls;
• Escalate significant AML/CFT deficiencies and issues to Senior management of the RC/KYA team;
• Provide support to the RC and KYA teams for any ad-hoc requests from various stakeholders;

Key competencies for position and level

Getting things right and doing the right thing lie at the core of our AIFM team as they make sure we’re always consistent and comply with current financial regulations. While the role is focusing on AML and Compliance, you will need to be a master organizer, enjoy variety and a methodical planner. 

You’ll need to be thorough in all you do, using your own judgment to highlight any significant finds and escalate if rules and regulations are breached. Attention to detail is a must to have.

Every day brings a new challenge so you’ll need to be a team player at heart, pro-active and with an eye for detail, as well as great organizational skills so you can prioritize your day-to-day and meet the deadlines. Building relationships across the business is a must have to succeed and be effective in this role. 

Our team are our second line of defense and ensure that we are compliant with applicable laws, corporate and service standards, company policies and procedures. With the support of your team and using your own judgement you will need to identify any risks or concerns and report them in a timely manner.

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together. 

Key behaviours we expect to see

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Proficient verbal and written English, other languages are an advantage
• Eager to learn and grow
• Ability to work in team: excellent interpersonal and communication skills towards management and staff
• Be well organized, with attention to detail and autonomous
• Drive, initiative and ownership
• Flexible working hours

You will build strong customer relationships with existing and new clients, gaining insight into their needs and delivering customer-centric solutions.  

Drawing on your existing experience you will be responsible for the AML/KYC preparation, analysis and set-up of the investors’ files eg. Individual, Company, Trust, Foundation, Regulated entity.

Following our policies and procedures is a must; meeting our regulatory obligations is essential but there will be times when you need to use your own judgment to highlight any significant finds and put forward any recommendations to help us find an appropriate solution.

Balancing your day with different priorities and working closely with your colleagues to on-board our new clients is essential. Uou will follow-up of the KYC files with the relevant parties when needed such as Auditor, AIFM, Depositary, Compliance, Management. You will do AML screening, filing and scanning of the KYC documentation as well as receive, investigate and answer emails/ queries from internal and external parties in a timely manner.

We are never complacent and always encourage our people to look for ways to improve our business; here everyone’s opinion counts and we will value your contribution.

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together. 

Responsibilities (how we will measure success)

• Support the Luxembourg-based Compliance team of the AIFM (IQ EQ Fund management (Luxembourg) S.A.) in preparing “Know Your Relationship” (KYR) files for both onboarding of new relationships but also for the periodic review (or refresh) of the KYR documentation.

Tasks (what does the role do on a day-to-day basis)[1]

KYR officer will:

• Review and analyze the necessary KYR documents received to onboard new relationships clients and to perform the periodic refresh of the KYR files (based on a risk-based approach);
• Generate and manage reports on KYR files, including creating checklists to track document statuses for each relationship;
• Support implementation and maintenance of document collection procedures, including monitoring shared folders for updates;
• Conduct checks using screening tools like WorldCheck for name screening against financial sanctions lists, PEPs, and regulatory enforcement entities;
• Perform Adverse Media controls;
• Escalate significant AML/CFT deficiencies and issues identified to the Compliance team;
• Provide support to the Compliance department for any ad-hoc requests from various stakeholders (e.g. preparation of KYR files for control purposes, screening on prospects, etc);
• Have a high level of autonomy and support other Manilla team members with their questions

Key competencies for position and level

Getting things right and doing the right thing lie at the core of our AIFM team as they make sure we’re always consistent and comply with current financial regulations. While the role is focusing on AML and Compliance, you will need to be a master organizer, enjoy variety and a methodical planner. 

You’ll need to be thorough in all you do, using your own judgment to highlight any significant finds and escalate if rules and regulations are breached.

Attention to detail is a must to have.

Every day brings a new challenge so you’ll need to be a team player at heart, pro-active and with an eye for detail, as well as great organizational skills so you can prioritize your day-to-day and meet the deadlines. Building relationships across the business is a must have to succeed and be effective in this role. 

Our team are our second line of defense and ensure that we are compliant with applicable laws, corporate and service standards, company policies and procedures. With the support of your team and using your own judgement you will need to identify any risks or concerns and report them in a timely manner.

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together. 

Key behaviours we expect to see

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Proficient verbal and written English, other languages are an advantage
• Eager to learn and grow
• Ability to work in team: excellent interpersonal and communication skills towards management and staff
• Be well organized, with attention to detail and autonomous
• Drive, initiative and ownership
• Flexible working hours

Responsibilities (how we will measure success)

The successful incumbent will represent the first line of defense, with a focus on providing quality periodic review work on both clients and investors, supporting the Asia Pacific Team. The tasks will be completed in accordance with internal AML/CFT policies and procedures, as well as international and domestic AML/CFT regulations and guidelines. This role will be to support the Fund Administration and Corporate Services segments.

Tasks (what does the role do on a day-to-day basis)

Periodic Review

• Perform AML/KYC periodic reviews and drive remediation efforts on existing clients to ensure all gaps are closed and in accordance with applicable regulations.
• To support team members in conducting screening, review of due diligence documents including source of funds & wealth, and risk assessments within established timelines.
• To ensure KYC documents are up to date and properly recorded/refreshed.
• To provide independent recommendations to mitigate the identified risks across the existing client book where necessary, and/or be responsible for escalating the findings to the necessary stakeholders.
• To assist the wider cluster teams with managing client data and trackers to see through the completion of full client KYC lifecycles.
• To perform management reporting on key statistics and status updates in an efficient manner.
• To support wider department initiatives in terms of policy and system application.
• Be the point of contact for clients to collect due diligence documents in relation to periodic reviews and provide timely responses to the same.
• To act as a resource to the other departments and stakeholders where required.

Other

• Support the department as required within the confines of role.
• Undertake any additional reasonable duties as required the Firm.

  Key competencies for position and level

• Strong analytical skills with excellent attention to detail
• Organised and meticulous when handling large volumes of data and workstreams
• Results oriented and ability to multitask and manage high volumes of priorities in a fast-paced environment
• Resourceful with good verbal and written communication skills

•  

  Key behaviours we expect to see

  In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Taking Ownership
• Resilience
• Positivity
• Proactivity

PRIMARY RESPONSIBILITIES

• Provide technical guidance to all Certification Centres in the contribution to the achievement of Quality Goals and Performance Standards

• Provide higher level of decision with regards to technical issues of the PCA process including any discrepancy that may occur between certification centers and inspecting affiliates
• Provide the Sector, if required, with technical advice and guidance for further development of the Conformity Assessment Programs according to TFS business strategy

REPORTING LINE

• Global Standardization and Operations Manager

SPECIFIC RESPONSIBILITIES

• Updates himself / herself with the recent developments in the area of international rules, regulations, policies and practices pertaining to Conformity Assessment.
• Develops new policies, rules, instructions for existing and new PCA contracts
• Issues technical guidelines and policies to ensure continuous and consistent adherence to TFS Business Rules, Country Instructions and other technical requirements for inspection body (ISO/IEC 17020) and product certification body (ISO/IEC 17065).
• Provides direction and coaching to the Certification Centre (CC) Leaders in the areas of

-      Technical Direction

-      Policy Clarification

• Advises Certification Centres contract teams on complex and highly technical cases.
• Facilitates CC Management Team meeting, as required, in addressing clarifications, issues, concerns and provide updates on policy aspects.
• Recommends the appropriate resource requirements of CCs and ensure appropriate candidates are selected.
• Reports to Management any breach of integrity, solicitation for, or offer of, an improper payment or advantage coming to his/her knowledge.
• Perform other tasks to achieve operations efficiency, as maybe required by Management.
• Assist in the maintenance of the Quality Management System
• Act as Technical Manager for the Certification Centres as per ISO/IEC 17020 and ISO/IEC 17065 requirements.
  • Trade Facilitation through appropriately attuned technical policies for all PCA contract teams following Conformity Assessment Instructions, TFS Business Rules and all other related references.
  • Compliance to Company Policies, Rules and Regulations
• • Monitor results and take corrective actions
• • To ensure strategic planning of goals of the Department.
  • Proposes and implement approved Annual Strategic Project Plans that contributes to the Over-all SGS TFS Objective/s.
  • To provide PCA-related technical support as required by Management.
  • To ensure compliance of Certification Centre to relevant standards e.g. ISO/IEC 17020, ISO/IEC 17065, etc.

Ensures that the company adheres to data protection laws and best practices, safeguarding the privacy of personal information. Serve as the focal point for data protection strategies and are responsible for navigating the complex landscape of legal requirements related to personal data

• Assisting in the creation and conceptualization of various forms of communications plans
• Assisting the Communications and Media Relations Specialist in conducting research on recent news and stories related to the company, competitors and the industry
• Help manage content on social media, particularly online communities that are related to foodpanda and other channels
• Monitoring corporate PR issues (national and local issue), including flagging potential issues brewing in the industry
• Provide support in building micro-influencer database from Facebook groups, TikTok, YouTube and other social content platforms
• Assisting team members in projects, reports, events, and initiatives as needed

The Media Relations Manager plays a key role in strengthening the company’s brand and reputation by maintaining good relationships with the media, communicating key company messages through traditional and new media platforms, and helping to manage PR issues as needed. This person will be responsible for:

• Building, growing and maintaining a robust media network
• Bridging the relationship between foodpanda and the media and creating a positive brand image
• PItching stories to the press and generating coverage
• Organizing press conferences, interviews and other media engagements
• Preparing detailed reports on media coverage, SOV and sentiment
• Handling critical issues with the media if/when they arise

Reporting to the Head of Communications and Public Affairs, the successful candidate will play a key role in developing and implementing foodpanda’s public policy strategy and programs to optimize the business and operating environment. Working collaboratively with various business functions in foodpanda, the successful candidate will be a key contributor in maintaining the company’s good reputation and standing among the communities in which we operate.

• Help develop foodpanda’s internal public policy strategy and programmes on topics relating to the tech and food delivery sector, including but not limited to employment, gig work, sustainability, competition, as well as consumer & data protection
•  Collaborate with internal and external stakeholders to implement foodpanda’s policy stance and programs
• Help build foodpanda’s stakeholder network within the public sector, academia, professional associations, NGOs, and more, both at the central and local levels (travel to provinces, regional company offices, and other key locations are required)
• Communicate and advocate for foodpanda’s policy positions by (a) drafting position papers on proposed legislation, (b) responding to concerns from government stakeholders, (c) developing policy communications materials in consultation with key internal stakeholders such as PR/communications, legal and operations; and (d) where needed, represent foodpanda at government meetings/Congressional hearings
• Contribute to foodpanda’s efforts in uplifting riders, vendors, and our communities through relevant initiatives
• Identify and pursue partnerships with government agencies, key opinion leaders, or credible organizations to build thought leadership
• Drive the implementation of these initiatives and programmes, and track and review the effectiveness of the same

The Legal Delivery Team is the engine room of DBC Philippines. Providing scalable, quality conveyancing support and services to buyers and sellers across the retail residential market, the Legal Delivery team works across all states in Australia and includes a large team of operational specialists in the Philippines.

Working as part of a team providing service and support to customers who are buying or selling a residential property in Australia by answering their queries, preparing the required documents and completing the generation of the contract draft you will be responsible for:

• Acting as the key customer contact for either the buyer or seller, providing guidance, updates and directions proactively and responsively
• Data entry and drafting the contract according to our standard procedure
• Reviewing, collating and preparing legal documentation with a high attention to detail within fixed external deadlines
• Partnering with Lawyers and other support teams in Australia to escalate complex queries and for final review of customers documentation
• Coordinating with external stakeholders such as banks, local councils or the other parties conveyancer
• Calculating fees, taxes and other financial assessments relevant to property settlement for review

We’re looking for a Wise Philippines Compliance Officer to strengthen our compliance team. Based in Manila, Philippines. you will work with a growing team of multidisciplinary specialists globally (Product, Treasury, Expansion, Engineers) to help build world-class products in the Philippines. You’ll also manage and strengthen the teams’ relationships with regulators by being the regulator’s point of contact, keeping everybody informed and protecting our most valuable asset – our customers.

Your mission:

• Building and continuously improving the compliance program in line with our mission to be instant, convenient, transparent and eventually free.
• Maintain our regulatory licence for the Philippines: (i) regulatory reporting and filing, (ii) regulatory liaison and (iii) leading our audits.
• Build trust with our regulator: manage and coordinate meaningful reporting internally and externally, respond to information requests, and proactively communicate product changes and notifiable events. 
• Help Develop systems / processes to track and monitor our regulatory risk, compliance with regulatory requirements and internal policies.
• Work with teams within Wise to educate them about Philippines regulatory requirements, and empower teams to build risk based processes which are clearly documented. 
• Scrutinise and test compliance programs, including quality assurance, analyse findings and work with Operational teams to develop our risk based approach, provide constructive feedback and be responsible for resolutions, including addressing any audit findings.
• Adapt your focus on different compliance issues depending on growth plans and compliance needs.
• Work with global Product and Operational teams and travel to our operational offices.

This role will give you the opportunity to:

• Develop an in-depth knowledge of Wise’s business and get to know many teams across the company as you liaise with them to help them understand the regulatory framework and bring together the information that our regulators need.
• Working in the fast growing company, in the fastest growing region with a lot of new initiatives
• Exposure to multi-geographical projects and ability to scale up and manage/ support other regions

Scoping

• Coordinate with all stakeholders on bidding processes.

• Organize and document supplier meetings, site inspections, pre-bid conferences, and other bid-related activities for all involved stakeholders.

• Review bidding documents to ensure alignment with PBSP policy and provide updates on bidding status.

Planning

• Monitor project timelines in the procurement plan and provide regular status reports to relevant stakeholders.

• Summarize the procurement plan for vendor sourcing efforts and update progress on all projects within the plan.

• Hold regular meetings with stakeholders to review the procurement plan’s status and address any necessary actions.

Administrative

• Support the Senior Estimating Manager in team management and operations.

• Maintain records of meetings for reference and audit purposes.

• Prepare reports as requested.

Job Types: Full-time, Permanent

Pay: From Php 35,000.00 per month

Schedule:

• 8 hour shift
• Pacific Standard Time shift
• Monday to Friday

Education:

• Bachelor's (Preferred)