Total 124 purchasing lead job vacancies in paranaque city national capital region manila philippines

LOOKING FOR FILIPINO OR PHILIPPINE-BASED CANDIDATES

Job Title: Marketing Lead

Schedule: Monday-Friday Flexible (US hours)

Salary Range: 1,200 to 1,500 USD per month

Duties and Responsibilities:

As a Marketing Lead, your primary responsibilities will include:

• Strategy Development: Create game marketing strategies that leverage new and creative avenues. These may include referral programs, quests, Ask Me Anything (AMA) sessions, behind-the-scenes sneak peeks, and more.

• Execution: Personally execute on marketing strategies, ensuring they are implemented effectively to drive engagement, interest, and growth for our games.
• Graphic Design Oversight: Collaborate with outsourced graphical editors to ensure the visual components of marketing campaigns align with our brand and vision.

• Community Engagement: Foster and engage with our gaming community to build relationships, gather feedback, and create a strong, loyal fan base.

• Data Analysis: Use data-driven insights to refine and optimize marketing strategies continuously.

Minimum Requirements:

• 3-5 years of relevant marketing experience, ideally within the gaming industry.
• Proficiency with Figma and Notion.
• Bonus points if you are familiar with Linear and Loom.
• Strong creative thinking and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work well in a fully remote and asynchronous team, being responsible for task completion and exceptional communication.
• A passion for gaming and a deep understanding of gaming culture.

Join the A-Team and experience the A-Life!

We are looking for a talented Lead Generation Specialist with proven experience in business-to-business lead generation and client sourcing. The ideal candidate will be responsible for identifying and qualifying potential clients, nurturing leads, and contributing to the overall growth of our business.

Salary: Negotiable

Responsibilities:

• Research and identify potential leads through various channels, including online research, social media, and networking events
• Contact and qualify leads through phone calls, emails, and other communication methods.
• Develop and maintain a database of leads and prospects for future reference.
• Collaborate with sales and marketing teams to develop effective lead generation strategies.
• Analyze and report on lead generation metrics to track progress and identify areas for improvement.
• Stay up-to-date with industry trends and best practices for lead generation.
• Provide exceptional customer service to prospects and clients.
• Manage and prioritize multiple tasks and projects to meet deadlines.
• Attend industry events and conferences to network and generate leads.

• Proven experience as a Lead Generation Specialist or similar role in a business-to-business setting.
• Strong understanding of business-to-business sales processes and client acquisition strategies.

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Proficiency in using lead generation tools and software.
• Experience in developing and implementing lead generation strategies.
• Knowledge of digital marketing and social media platforms.
• Ability to analyze data and make data-driven decisions.

• Holiday paid time off
• Paid vacation time off
• Work from home

Recognised as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are rapidly growing.

Our headquarters are in Shoreditch - London's tech hub – with offices in other UK and global locations from the Netherlands to Manila, NYC and Florida. We pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people.

Scope of role

As a Lead Software Engineer will ensure that OP5 Monitor meets the needs of the current customer base from a technical perspective. This will include understanding the product and ensuring any changes are consistent with the architecture.You will report to the Engineering Manager - Infrastructure Monitoring in our UK office, whilst managing a local team of engineers in our Makati office. The wider Engineering team is a global team with main hubs in Manila, Sweden, Spain, UK and North America.

The Makati office is growing and we are looking for Engineers that want to be part of a successful team building software products and working with the latest technologies.

As a Lead Software Engineer, you will:

• Lead a small cross functional team using Agile KanBan framework 
• Maintenance of all backend components written in C, C++, Go and Python 
• Oversight of the OP5 Monitor product architecture 
• Work with the Product Owner to agree priorities of work in the backlog 
• Work with our support team and customers to troubleshoot and resolve customer issues and improve the product 
• Provide support to other members of the team

• 5 years experience with the majority of the following languages; C, C++, Go, Python and PHP 

• Experience working with MySQL 
• Experience working with GIT 
• Experience with RESTful Services and APIs 
• Advanced Linux especially RHEL, systemd and RPM packaging  
• Knowledge of CI systems such as Buildbot and GoCD 
• Business level oral and written English 
• Interaction with open source communities and contribution to open source projects (desirable)
• Comfortable in using several open source technologies and tools 
• Experience working in Agile environments (SCRUM, JIRA, KanBan) 
• Experience of IT infrastructure monitoring or management (desirable)
• Knowledge of Nagios or Naemon 

• Health Insurance for you and your dependents

• Supplemental Medical Claim
• Employee Assistance Programme
• Retirement Plan
• Flexible Hybrid Working
• Enhanced Parental Leave
• Life Assurance
• Subsidies and Allowances

ITRS Group is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.

We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.

Salary: P100,000 to P140,000 (Monthly Package)

Schedule: Monday – Friday (09:00 AM -6:00 PM AEST)

What are we looking for?

Skills Required:

• At least 7 years of proven experience in Data Administration. Preferably 3-5 years handling subordinates/a team.
• Solid experience in data administration including an understanding of master data governance and management within a product related environment.
• Advanced MS Excel, VBA Macro and Powerapps skills.
• Proficiency in data analysis: can interpret and draw conclusions.
• Proficiency in data management tools and technologies (e.g., Master Data Management software, ERP systems, data modelling tools).
• Excellent attention to detail and accuracy.
• Analytical, problem-solving, and decision-making skills.
• Ability to communicate effectively with cross-functional teams and stakeholders.

Nice to Have:

• Bachelor’s degree in information management, Information Technology, Information System, Computer Science, Business Administration, or equivalent.
• Certification in data management or relevant fields.
• Background in Microsoft D365, Power Platform or similar systems.
• SQL and Database management.
• Experience in a retail environment.

What will you do?

• Responsible for providing leadership in data management activities to a team responsible for the timely and accurate completion of master data origination and maintenance requests ensuring the integrity, accuracy, and security of organization’ master data.
• Provide guidance, training, and support to team members and foster a culture of collaboration, accountability, and continuous improvement within the team.
• Ensure that data is accurate by conducting audits and identifying trends that may indicate problems with data quality.
• Create and implement guidelines for data structure to ensure consistency in how information is stored, organized, and accessed.
• Develop and enforce data governance policies, standards, and procedures.
• Ensuring master data file updating and maintenance processes are effective, making improvements where required.
• Develop and effectively communicate standards for data access, usage, and security.
• Providing leadership in data management activities such as designing data models or developing new data management structure, processes and practices.
• Identify opportunities for process optimization and efficiency enhancements within master data management.
• Generate and present reports on data quality, trends, and performance and provide insights and recommendations based on data analysis.

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client --- With over 1,000 to 5,000 employees they have grown to become one of Australia’s most well-known furniture manufacturers and retailers. Their furniture superstores can be found in every major metropolitan city and regional towns, with over 85 stores across Australia. They take pride of making, selling and guaranteeing well-designed furniture that everyone can truly afford.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Lead Qualifier

Working Hours: Monday to Friday  9 am - 6 pm / 10 am - 7 pm SG Time 

Salary Range: 1,000 - 1,200 USD/month

Holidays: PH Holidays

About the company: 

A luxury interior design and architectural studio delivering exceptional residential and commercial interiors worldwide.

About the role:

We are seeking a self-motivated lead specialist for an Interior Design business, covering high-end residential and hospitality in Singapore and Dubai.

Duties and Responsibilities:

• Identify potential customers and generate new business opportunities for the company via LinkedIn, emails, and calls. (Our ideal client is quite niche and hard to reach, Ultra high net worth individuals, plus developers. So its not a huge number of outreach, much more targeted approach to lead generation.)
• Contact and qualify potential customers
• Set appointments and follow up on leads
• Track progress toward meeting sales goals
• Collaborate with the sales team to develop strategies for reaching sales targets
• Use customer relationship management (CRM) software to manage leads and sales activities
• Stay up-to-date on market trends, competition, and industry developments
• Attend networking events and tradeshows to build relationships and generate leads
• Provide regular reports on sales activities and results to management

• At least one year of experience in sales
• Proficiency in customer relationship management (CRM) software
• Strong verbal and written communication skills
• Ability to build and maintain relationships with potential clients
• Knowledge of sales techniques and strategies
• Strong problem-solving and negotiation skills
• Time management and organizational skills
• Ability to work independently and as part of a team
• Flexibility and adaptability to change
• A desire to learn and grow in the sales field
• Bachelor's degree in business or a related field

** LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES ONLY **

Position : Lead Generation Specialist

Working Hours: TBD

Salary Range : 700-1000 USD/month

Holiday : TBD

About the job:

As a Lead Generation Specialist, you will play a crucial role in our sales team, focusing on outbound sales outreach. Your primary responsibility will be to generate new business opportunities by engaging potential clients through cold emailing and diligent follow-ups.

Duties and Responsibilities:

• Develop an in-depth understanding of Eco-pliant's sustainable packaging products to effectively communicate benefits to potential clients.
• Execute outbound sales strategies, including cold emailing, to identify and engage potential leads.
• Maintain a consistent follow-up routine with prospects to advance them through the sales pipeline.
• Utilize CRM tools like HubSpot, Airtable, and WooCommerce to track and manage lead data efficiently.
• Collaborate with the sales team to refine outreach strategies and share insights from customer interactions.
• Ensure high levels of customer satisfaction and professionalism in all communications.

• Proven experience in lead generation or a similar sales role.
• Exceptional communication skills with fluency in English.
• Proficiency in CRM tools such as HubSpot, Airtable, and WooCommerce.
• Strong attention to detail and the ability to multitask.
• Ability to work independently in a remote setting.
• A passion for sustainability and Eco-pliant’s mission.
• Preferred Skills:
• Analytical mindset with the ability to interpret sales data.
• Familiarity with the sustainable packaging industry.
• Experience in managing pipelines and setting up meetings with executives.

We are looking for a Finance Analyst to focus on Revenue Management and to manage all financial transactions, from fund allocation and deployment, to wallet movements and token buy and sell, to token and NFT investments, and all relevant data tracking for BreederDAO’s gaming operations such as, but not limited to, gas expenses, token purchase and current value, NFT purchase and current value, vesting schedule, etc. To be successful in this role, you should have previous experience with bookkeeping, auditing, understanding of token gains and losses (both realized and unrealized), and a flair for spotting numerical mistakes. Ultimately, you will provide us with accurate quantitative information on the company's financial position, liquidity, and cash flows of our business.

Responsibilities

• Responsible for the maintenance and completion of complex accounting activities, including compiling, analyzing, posting, and reporting complex financial information particularly on token and NFT movements in a timely and accurate manner.

• Ensure the proper tagging of transactions, and accurate reporting and modeling of financial data specifically relating to gas transactions, purchase and current values of token holdings, purchase and current values of NFT holdings, fund deployment.

• Accurate reporting of wallet movements.

• Ensures accuracy and completeness of Gaming Operation’ Financial Statements.

• Monitor financial performance and identify areas for improvement.
• Collaborate with other departments to identify areas for operational improvements to ensure cost effectiveness and efficiency.
• Prepares and distributes various financial reports and models on Gaming Operations BU for Department Heads, Executives, Investors, and DAO Members.
• Develop and implement cost control and revenue management strategies to maximize profits and minimize expenses.
• Recommends effectiveness of investment allocation based on financial data and models presented and created by the same.
• Attends to any ad hoc tasks that may be assigned from time to time
• Other tasks may be assigned

• Accounting experience (at least 1 yr)
• Crypto and Web3 experience is a must.
• Bachelor's degree in accounting, business, finance, economics, or a related field.
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Preferably with previous experience establishing and automating financial processes.
• Proficient personal computer skills including G SUITE (Gdocs, Gsheets, Gslides etc.)
• Proficient financial analytical skills and ability to research variances.
• Ability to maintain the highest level of confidentiality.

This role is responsible for the day-to-day processing of assigned payroll activities for the SEA region. The role will also further support junior members of the team by providing process guidance and leveraging expertise to solve complex process issues in compliance with relevant local regulations, policies, procedures, and methodologies to support the necessary audit requirements.

• Perform complex payroll activities in compliance with established procedures, strategies, and methodologies.
• Perform taxation, legislative and statutory obligations, effective processing and preparation of returns, document management, and maintenance of key processes.
• Lead and support in ensuring up-to-date processes and compliance with legislative, award, and other region-specific changes for accurate payroll processing.
• Contribute as a subject matter expert by applying technical expertise in the overall payroll process.
• Provide guidance and technical expertise to junior members of the team regarding query resolutions for unique cases and process exceptions, completing projects, and performing (sub-process) activities.
• Develop and prepare multiple reports, analyses, and presentations for periodic and ad hoc requirements.
•  Address critical and unique issues with the guidance of the Team Lead for timely resolution of escalated issues. Identify risks and propose ways to prevent the occurrence of similar issues and concerns.
• Work with Team Lead to develop process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
•  Create and update SOP/DTP of current and new processes and incorporate documentation updates as required.
• Resolve identified issues and keep the Team Lead updated for open or ongoing concerns.
• Be involved in various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Facilitate audit-related programs.
• Perform complex tasks in compliance with service level agreements, processes, policies, procedures, and SOX & internal controls.
• Lead and support key projects, audit reviews, activities, and documentation.

LOOKING FOR FILIPINOS WHO ARE PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Job title:  Purchasing Administrative Support Specialist

Salary: pay to start at $1150, increase based on performance review at 90 days, up to $1250

Schedule: Monday through Friday from 8:00 am to 5:00 pm EST with 1 hour for lunch

About the company: 

The company is a homebuilder that is Built on Trust.  It’s not just a tagline.  Everything we do at Copper Builders is geared towards solid, long-term relationships with our clients by providing a quality service that they can trust.  It’s no surprise that we won Builder of the Year, due to our passion and steadfast commitment to excellence.  We are driven by the mission to assemble the most skilled and enthusiastic team on our journey to becoming the #1 private builder in the Carolinas.

Our core values and guiding principles are:

• Genuine:  We strive to have integrity and honesty in all our interactions
• Fun:  We believe that work should be enjoyable and that a lively workplace can help us achieve our goals, while having some fun doing it.
• Communication:  We value prompt, clear, and effective communication
• Collaboration:  We believe in working together as a team and supporting each other along the way.

Why Consider Working with Us:

As a valued member of the newly formed Purchasing Team you will assist in setting up the framework for our continued success, which would allow for greater opportunities in your own professional development and growth , as we grow. 

About the job:

We are seeking a detail-oriented and proactive Purchasing Administrative Support Specialist to join our team and contribute to the efficiency of our purchasing processes.

Duties and Responsibilities:

Typical working hours are Monday through Friday from 8:00 am to 5:00 pm with 1 hour for lunch but there will be times when an earlier or later start/finish will be required as needed, weekends are available as flex time, as needed for time off. For listed Holidays we are closed. 

• Availability on weekends and after hours  may be required
• Timely and professional contact with Purchasing Manager
•  Continued communication with trade throughout the duration of a project expected for any pricing changes, variance PO’s or updates due to municipal or plan changes
• Address and follow through with PO  discrepancies immediately
• Coordinate all project superintendent estimates, PO issuance and PO updates
• Notify team of any late arrivals for products or back order items
• Keeps departments updated on bidding process with shared ASANA project management software
• Create Material lists and maintain budgets for all listed products
• Assist with Managing the purchase of products and services for jobs in production
• Research and Evaluate Suppliers based on things like cost, selection, service, distribution capabilities, and availability, communicates the findings to the Purchasing Manager
• Assist with negotiating new deals, as well as to renegotiate the expiring contract
• Tracking the progress of all shipments and addressing any problems
• Place orders for products and supplies
• This position requires extreme attention to detail, as one mistake could affect the company’s bottom line
• Make sure everything is on budget; screen the purchases being made to ensure there’s no waste, and negotiate pricing with suppliers
• May be asked to assist Division Managers in the procurement of building permits while working with the superintendent to track and schedule permit inspections
• Maintain notes in production files including all phone calls and discussions with the trades and suppliers
• This may include making notes in the file for the estimator or production superintendent if needed
• Maintain all details of multiple projects in an organized manner utilizing easily accessible client production files
• Keep filing systems organized
• Maintain effective and efficient paperwork flow and processing
• Perform routine office duties including but not limited to preparing and printing job costing reports, preparing, and printing daily scopes of work, and generating sales and production reports and filing in shared drive locations
• Accurate data entry
• Communicate with others on what the status is of tasks that you have been given
• Attend weekly staff meetings
•  Utilize the company vision and mission while achieving goals
• Give feedback for improvements while actively looking for solutions
• Order materials for jobs as requested
• Receive orders
• Seek additional assignments and duties when the workflow is slow
• Observe all safety policies

• With at least 2 years of experience in the similar role
• Highly organized and able to follow through independently on assignments
• Strong data entry and maintenance of records skills
• Strong communication skills ( English) 
• Negotiation and conflict resolution skills 
• High attention to detail
• Ability to make quick decisions within company guidelines
• Able to use Office Suites programs, to include but not limited to Excel, Word
• Able to read construction blueprints and perform takeoffs of square footage and materials
• Strong customer service skills
• Positive attitude and interpersonal skills
• Ability to work independently
• Ability to thrive under pressure
• Construction-related education preferred, not required
• Negotiation: 3 years (Required)
• Purchasing: 2 years (Required)

• Supportive work environment, flexible weekly work schedule allowed based on completion of assigned projects in a readily shared calendar environment.
• Opportunity to learn additional skills

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position : Organic Growth Lead

Salary: 1,400 - 1800 USD (to be assessed and approved by the client based on the candidate's experience, knowledge, skills, and abilities)

Schedule: Monday - Friday 9:00 AM - 5:00 PM EST

About the Company:

The Company helps middle-aged men live 10 years longer. They are the telemedicine clinic for men with obesity, backed by Y Combinator. They use effective weight loss treatment as the on-ramp, then remain a fella's core healthcare provider for the rest of their life - focused on men's health, mental health, and primary care. They will have served 1 million fellas by the end of 2026.

About the Job:

The company is building a world-class team. As Organic Growth Lead with the company, you’ll work closely with the Head of Growth & CEO to build low-CAC, long-term-defensible organic channels to power Fella’s future growth engine. 

You’ll start by executing  their highest-promise organic channels. You’ll own Fella’s creator (influencer) program end-to-end, as well as leading our community/forum-led marketing efforts. You’ll also get your hands dirty doing whatever else is needed in growth.

Over time, you’ll transition to an organic growth scientist, discovering new potential organic channels before rapidly testing the highest-potential ones. 

Your workflow will be Discover → Test → Optimize → Scale.

In the future, you’ll be on path to own Fella’s entire organic growth strategy. This is a full-time remote role.

Duties and Responsibilities:

•  Execute the highest-promise organic channels You’ll work with our Head of Growth to execute on the two highest-promise organic channels so far.
• You’ll test, optimize, scale Fella’s creator (influencer) program end-to-end.
• Forum outreach: you’ll engage in forums & communities where potential fellas are active, starting with Reddit. If we get it working, you’ll build an AI-powered system (with our eng team) to scale your work.
• Support across the Growth team — You’ll support our Head of Growth to maintain sharp insights and get your hands dirty.
• You’ll have regular sales exposure (inc sales calls) to keep your insights sharp.
• Discover & test new organic channels: You’ll work with our Head of Growth to uncover new low-marginal-CAC, long-term-defensible organic channels.
• You’ll research potential new organic channels — those with low competition, high growth potential, low marginal cost. Get imaginative!
• You’ll quickly test the highest-potential organic channels. You’ll form clear hypotheses, create experiment plans, go execute. If the experiment doesn’t work, great! You’ll quickly move on to the next one.
• You’ll lead our organic social strategy. To start with, you’ll focus on LinkedIn.

 Operating skills

• Broad experience: you have 3+ years of relevant experience in Growth/Marketing. You’re very good at early-stage Growth & have the results to show.
• You're an autodidact with impressive speed and resourcefulness. You regularly teach yourself the skills you need from scratch.
• Systems mindset: you think in and build out systems. You drive towards automation where possible. You’re comfortable with no-code tools.
• Language: Good communication skills in English.

Cultural skills:

• Do what is needed – speed is critical and often the solutions we need are messy. You are comfortable moving quickly and taking on gritty work.
• End-to-end ownership — you are comfortable owning projects from noticing the problem to delivering the outcome.
• Dedication to excellence — you are obsessed with your role, with a commitment to compounding self-improvement.
• Belief in the mission — we will have helped 1 million fellas by the end 2026 and we transform the life of most fellas who join. We have a lot of work to do. You are obsessed with our fellas and are dedicated to the mission.
• Commitment to candor — we believe in open communication and transparency. You are a clear & caring communicator, welcoming feedback.

Nice to have

Operating skills:

• Specific experience: you likely have direct experience in creator (influencer) marketing or community/forum-led marketing. Maybe executing the work, and ideally leading the work.
• Scientist: you probably hate unfounded assumptions. You’re weirdly comfortable analyzing something from first principles, testing your hypothesis, then coming to a different conclusion. Others call it “thinking outside the box” — but to you it just makes sense.
• Complexity: you're likely highly organized and can complete multiple projects concurrently.
• Mindset: you ideally calmly handle uncertainty and rapidly changing situations.
• Past: you've been pulled into important problems, taken risks, and excelled in new areas. You've likely created something from nothing, however small.
• Future: you may want to start your own company in the future.

Cultural skills:

• Seeing systems — you recognize the system that produces the outcome and focus on improving the system to fix the underlying cause.
• Positive-sum thinking — you think in terms of collaboration not competition.
• Managing yourself — you own your schedule, your habits, your happiness, your life. Your team members help you flourish, but the eventual responsibility lies with you.

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – Be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com. 

Job Description – Data Migration Lead

SR DM Lead (Specialist, JL3S)

Alight Service Readiness (SR) provides Payroll Services to our clients. During project implementation phase Data Migration plays an important role setting up these services.

The Data Migration Lead is responsible to execute Data Migration for a payroll country, monitored by a Data Migration Senior Lead. During preparation phase the DM Lead provides DM templates and conducts workshops with the client, during testing reviews the data delivered by the client (data quality assessment), loads it, updates the load tracker to monitor errors, and proposes solutions how to solve it, reconciles the data, and provides validation reports. Steps and processes are defined in the Local DM Plan, which is adjusted for each country by the DM Lead.

The Data Migration (DM) team consists of different levels; a (Senior) DM Workstream Lead is accountable for big programs, global strategy and planning, the DM Lead is responsible for the execution, and the DM Support assists with the high volumes; where required we have Data Scientists providing additional services.

DM Lead is an intermediate level in SR Data Migration. Usually, after 3-6 months experience in a DM Support role, DM Lead is expected to start taking customer facing activities, workshops, data mapping sessions and other meetings with the client, which are starting, conducting, and closing all activities in a country implementation effectively and successfully, meeting the KPIs and the Quality Threshold.

Responsibilities

• Support the DM Senior Lead and Data Scientist.
• Provide DM templates following Alight’s global and local standards.
• Review data files provided by the client on data quality before the loading.
• Load data to the testing and production environment and update the load tracker with the results; report to the DM Senior Lead, propose a solution, monitor until everything is reconciled and loaded successfully.
• Provide validation reports and assist with the client’s data validation until sign-off.
• Share experience and suggest improvements on data migration templates and loading etc.

Qualification

• Bachelor's Degree, Preferably in Computer Science or MBA from a reputed college.
• 2 to 3 years' experience in Data Migration projects.
• Willing to work in shifts.
• Is a team player.
• Can work on multiple projects simultaneously.
• Has knowledge of Human Resources, TIME, and Payroll concepts, and of the related Data Migration processes.
• Has functional knowledge of HRIS technology, such as Workday, SuccessFactors, Oracle, SAP HCM, Peoplesoft, and Payroll (SAP PY, PT, FIORI).
• Advanced Microsoft Excel skills, MS Access, or similar tools.
• Has a passport and is willing to travel for business purposes.
• High level of English is required.

What we offer

• Flexible work shift timings partially home based.
• Sophisticated career development initiatives.
• Transparent reward and recognition schemes.
• Innovative industry leading company.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, well-being and support programs, statutory retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. 

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.   In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Position: Associate Team Lead

Reporting to: Operations Lead

Location: Ortigas Center, Pasig City (Onsite)

Working Hours: Mid-shift or Night Shift

Start Date: ASAP

About Aptean

Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean’s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean’s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals. Over 4,500 organizations in more than 20 industries across 54 countries trust Aptean’s solutions at their core to assist with running their operations. To learn more about Aptean and the markets we serve, visit www.aptean.com.

General Job Summary

The Associate Team Lead is responsible for supporting the assigned operations team. This contribution is accomplished through both individual contributions and by directing the efforts of the assigned team members.  The Associate Team Lead’s responsibility is to act as the “Player/Coach” and ensure the day-to-day operations of the assigned team are running smoothly and that the team is performing to meet both individual and team-based goals. Additionally, the Associate Team Lead meet with company management to give feedback on performance, regional update, and to learn about new developments within the company.

Role and Responsibilities

• Performing a “Player/Coach” role
• Training, coaching, and supporting the assigned team members
• Providing team leadership including coordination of internal resources to deliver on client's needs and expectations.
• Being accountable for assigned team results and arming the assigned team members with strategic and tactical guidance to achieve goals and objectives.
• Assisting the leadership team with compiling and owning various reports to track team effectiveness and ensure that goals are being met.
• Putting strategies and actions in place to address challenges. Focuses on objectives and priorities of both the customer and Aptean.
• Ticketing System: Day to day Salesforce and quote issue resolution and support for sales department employees
• Acquisition Integration: Assist M&A integration team with data and systems migrations for acquired organizations
• Data Integrity: Ensure and organize all accounts and opportunities are assigned to the correct salesperson
• Manage internal systems: Maintain and administer all internal systems within sales, including setting up and managing users

The Successful Candidate
 

• Ability to successfully manage both individual and team goals and objectives
• Proven experience in effectively managing and coaching internal/virtual teams
• Knowledge or previous experience in the software industry is a plus
• Working knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook
• Effective verbal and written communication skills with the ability to credibly present recommendations at senior levels in the organization
• Ability to work in a matrix environment and work well with people in different departments
• Must be motivated, goal oriented with the proven ability to work with minimal direction and maintain a high level of collaboration across geographically diverse teams
• Possesses a high degree of honesty, integrity, and ability to maintain confidentiality
• Professional image and interpersonal skills
• Organizational and follow up skills, problem solving and analytical skills

Join the A-Team and experience the A-Life!

Salary: P160,000 to P200,000 (Monthly Package)

Shift: Monday to Friday (09:00 AM - 06:00 PM, AU VIC Time)

What are we looking for?

Skills Required:

• At least 5 years in Configuration Management Database – ideally Retail Industry exposure.
• IT Infrastructure technical experience specifically:  ServiceNow Platform, experience in Correlating Data in ServiceNow Database, Store Solutions, Security and redundancy, Large scale, complex and distributed business environments.
• Expertise in Windows desktop and server technologies including Desktop Applications.
• Appropriate tertiary qualifications.

Nice to Have:

• Relevant Certifications: ServiceNow System Administrator, ServiceNow Certified Implementation Specialist – ITSM, Discover, service Mapping
• MCSA, RHCSA, OCP (Microsoft/RedHat/Oracle), CCNA or equivalent
• Print Technologies
• Remote Support
• SOE Design, development and deployment
• Mobility i.e. Blackberry, BES, IPhone, ActiveSync, Portable Data Terminals
• Microsoft Exchange, LANDESK (or equivalent), Active Directory

What will you do?

• The CMDB technical lead is the technical resource defining and owning the Configuration Management Database (CMDB) platform.
• Defining requirements and creating a CMDB blueprint. Ownership, maintenance and enhancement of technical platform and processes and all related documentation such as but not limited to service and data models.
• Selecting tools to support the configuration management process.
• Constructing, populating, federating, and automating the data into the CMDB, which includes both the data and process perspectives.
• Moving the CMDB into production.
• Facilitates Configuration Management audits. Reviews and approves all changes to the Configuration Management System infrastructure where applicable.
• Reviews and approves significant IT infrastructure changes to ensure impacts to configuration management data are properly addressed.

• Provides and approves all requirements, use cases, user stories, etc. in support of new or improving functionality of the Configuration Management System.
• Oversees the design, coding, and testing of reports as needed.
• Reviews and approves all requests for administrator log on credentials / access rights to the Configuration Management Tool (ServiceNow).

Join the awesome team and enjoy these benefits & perks:

• Hybrid (3x/week office-based, Monday-Friday)
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Ou client --- Australia's leading retailer and supplier of office products and solutions for small and medium-size businesses, students and households operating through nationwide.

To learn more about our awesome opportunities, visit connectos.co/careers

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

LOOKING FOR FILIPINOS AND PHILIPPINE-BASED CANDIDATES

Position:  Influencer Lead

Work Hours:  Flexible; overlap 4 hrs between CST & EST, Mon. – Fri.

Pay Range:  $1200 - $2000 per month

• Influencer Identification: Identify and research potential influencers, both macro and micro, who resonate with our target audience.
• Partnership Building: Cultivate and maintain strong relationships with influencers, acting as the main point of contact for all influencer-related activities.
• Campaign Collaboration: Collaborate with influencers to create engaging and authentic content that supports our marketing campaigns.
• Content Development: Work closely with influencers to develop creative briefs and content ideas that align with brand messaging and goals.
• Influencers Negotiation: Negotiate collaboration with influencers, ensuring that are mutually beneficial.
• Performance Tracking: Monitor and analyze the performance of influencer campaigns, tracking key metrics and social media content.
• Reporting: Provide regular reports and insights on influencer campaign performance to key stakeholders.

• Has at least 4 years of relevant work experience
• Proven experience in influencer marketing, with a track record of successful influencer campaigns.
• A strong network of influencer contacts and relationships.
• Excellent communication and negotiation skills.
• Creative thinker with the ability to develop innovative influencer strategies.

• Exceptional organizational and project management skills.
• Ability to work independently and as part of a collaborative team.
• Social Media (IG, Tiktok, Facebook, Youtube)
• Proficient in Google Workspace is a plus but not a requirement

Employment Status: Contract - 4 months **with high possibility of converting to probationary, depending on client's needs**

Working hours: US Eastern (8 PM to 5 AM MNL)

Work set-up: 100% WFH/Hybrid

WHAT IS YOUR ROLE:

As a Customer Support Engineer Lead, you will ensure our Customers are happy and successful by providing and leading a best-in-class support experience. You will be the leader of a Level 2 Customer Support Engineering team, responsible for resolving escalated customer inquiries and incidents for the SaaS platform. Customer Support Engineers communicate directly with customers to help resolve their requests, triage, troubleshoot and resolve platform incidents, and participate in an On-Call Rotation to ensure 24/7 support coverage. You will collaborate with Professional Services, Customer Success, Product, and Engineering to ensure timely and high-quality resolution of customer requests and incidents. Your impact will be felt throughout the company, and visible both internally and externally.  As a critical team in a growing startup, you will also help the team continuously improve tools and processes to support our growing customer base.

WHAT WILL YOU DO:

• Provide guidance and leadership to the customer support engineering team, ensuring efficient operations and a high level of customer satisfaction.
• Train, mentor, and coach team members to enhance their technical and customer service skills.
• Drive high customer satisfaction by understanding, troubleshooting and resolving customer requests and incidents
• Monitor, triage and resolve technical incidents and escalations that arise in the omnichannel support queue, meeting required SLAs
• Use existing troubleshooting guides (TSGs) and standard operating procedures (SOPs) to establish root cause for queries and provide a customer-facing root cause assessment
• Provide how-to’s, best practices, and consultative suggestions to support customers in enabling value-add use cases
• Participate in on call rotation, ensuring 24/7 coverage for escalated incidents
• Balance multiple tasks with varying priorities and urgencies
• Monitor and ensure the health of the SaaS platform
• Collaborate with Product, Engineering, Customer Success, Professional Services, and Level 1 Support to ensure quick resolution to customer challenges
• Develop an understanding of the CXHub, including how the CXHub drives value for customers, and how it fits in the customer CX/martech stacks

• Bachelor's degree or higher in Computer Science or related field
• 3-5 years of experience leading a support engineering team
• +5 years experience in customer support engineering
• 3-5 years of experience in SQL, python or similar programming languages, command line operations in a Linux environment
• 3-5 years of experience and exposure to APIs (REST, SOAP)
• Enthusiasm for working with customers through various channels to help drive customer satisfaction
• Strong problem-solving and analytical skills
• Clear communication and great collaboration skills
• Strong knowledge of algorithms, data structures, design patterns, networking and operating systems.
• Knowledge of the Software Development Life Cycle
• Understanding of Monitoring & Alerting tools (Datadog, Pagerduty, Alert Manager, etc)

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

Position Description

The Merchant Support Team Lead position will be part of our Award-Winning Customer Support team and will be responsible for managing a team of approximately 15 Merchant Support Representatives taking inbound merchant requests through telephone calls, emails and chat sessions.

Specific Responsibilities will include:

• Ensures that staff performance is in compliance with established procedures and meets or exceeds departmental performance standards.

• Provides daily direction and communication to representatives.

• Provides feedback, coaching and training to meet performance objectives.

• Provides statistical, performance feedback, coaching and development on a regular basis to each representative. Writes and administers performance reviews for skill improvement.

• Conducts regular call evaluations and audits to monitor team member’s adherence to quality and departmental policies on customer interactions.

• Addresses disciplinary and/or performance problems according to company policy. Prepares and communicates documentation with representatives. Makes effective/appropriate decisions relative to corrective action as required.

• Shares continual responsibility for deciding how to manage representatives ensuring customer requests are handled efficiently and effectively.

• Ability to handle and resolve escalated customer concerns.

This is an on-site position. An on-site position must be consistently performed at an assigned Visa office location and require daily commute to the office location.

Key Responsibilities

·       Supports application development projects by leading in the creation of standards and procedures related to database management systems.

·       Plan and manage capacity of database management systems.

·       Maintain the systems that are instrumental in our business functions.

·       Manage a team of Database Admins, builds confidence and respect of others.

·       Maintaining detailed technical documentation.

·       Provide day-to-day end-user support.

·       Own, initiate and involve in various major tasks and projects.

·       Perform technical support, troubleshoot, and provide Root Cause Analysis on complex issues effectively and efficiently in line with the SLA required by the business.

·       Provide emergency on-site support and coordination, and on-call support as required.

·       Resolve and manage complex service requests in adherence with service level agreements.

·       Review and Assess environments using tools, logs, and log analysis and respond to alerts by following procedures or escalating them.

·       Assess existing document procedures, records and inventory.

·       Assess and define operating procedures used for day-to-day support, installation guides, housekeeping procedures, etc.

·       Perform complex ad-hoc requests.

·       Provides recommendations regarding new technologies to keep infrastructure up to date.

·       Provides disaster recovery and high availability solution.

·       Provide expertise in complex database software installation and configuration.

·       Provide expertise in complex database administration and monitoring.

·       Provide expertise and leads in major tasks activities including disaster recovery.

·       Provide strategic infrastructure improvement, planning, design, and deployment.

·       Provide expertise in tuning to improve efficiency and to maximize the availability of

·       databases and process automation of software environments and the like.

·       Create scripts for monitoring and to automate administrative tasks.

·       Provide data protection and enforce security standard procedures.

·       Ensure that information security policy is considered and always followed,

·       recommends any changes to policy and approved policy changes are documented.

·       Assist superiors and other engineers on other tasks and projects as needed.

·       Train, KT and delegate tasks to trainees and associates.

·       Degree in Information Technology, Computer Science, or other related fields.

·       Minimum of 7 years' IT experience.

·       Highly experienced in Microsoft SQL Server, 2008, 2012, 2016, 2019 and 2022

·       Highly experienced in Always On Availability Group, Failover Clustering, Database

·       Mirroring, Backup and Restore, Optimizing Performance and T-SQL.

·       Experience in Azure Cloud, SQLMI and SQL Database

·       Experience in Oracle, Postgres, NoSQL and MYSQL

·       Good Communication and Team skills with the ability to cooperate, present to and participate with peers/team members.

·       Good problem solving, analytical and critical thinking skills.

Nice to Have Skills

·       Knowledge in MongoDB, Cassandra, GCP

Wrist Shared Services is looking for a General Accounting (GA) Team Lead who will be leading the General Accounting and/or related accounting functions. You are expected to have in-depth knowledge of General Accounting systems, processes, principles, and policies, and experience in developing and implementing GA best practices. As the GA Team Lead, you will work with local business teams and the General Accounting team in Manila to ensure the execution of required tasks efficiently at the required quality level.

What you'll be doing:

• Manage, monitor, and perform day-to-day processing of general accounting transactions.
• Monitor collection and cash application-related metrics and Key Performance Indicators (KPIs) for operational decision-making.
• Continuously improve General Accounting process through standardization and automation initiatives to ensure team, tools, and processes are supporting and enabling the Company’s growth.
• Develop, implement, and ensure compliance with and adherence to internal controls policies, and procedures.
• Resolve, communicate, and escalate issues to the Regional Process Owner and/or Head of Finance (WSC)
• Develop, evaluate, and provide regular and routine feedback to team members regarding performance, service levels, and KPIs.
• Build and maintain relationships with internal and external stakeholders and ensure effective communication is maintained within the team and externally.
• Coordinate with other units/departments to facilitate requests, and resolve workflows or production issues.
• Meet the Service Level Agreement (SLA) requirements and performance metrics established.
• The GA Team Lead will work with:
  • Local business teams
    • Work with Accounts Receivable Regional Process Owners for Europe & WNA on a day-to-day basis to ensure prioritization and timely delivery of required tasks
    • Escalate issues of concern to General Accounting Regional Process Owners for Europe, WNA, ME, and Asia
  • Accounts Receivable Analyst
    • Set KPIs, monitor the performance of direct reports, and provide coaching on accomplishing goals
    • Direct the GA team, overseeing staff assignments, training, workload evaluation, and daily processing
    • Investigate escalated issues and concerns and resolve with respective teams
    • Performs personnel responsibilities including interviewing, hiring, and planning resource needs within the unit to ensure the most qualified candidates are selected

What we're looking for:

• Minimum 5-8 years of years relevant work experience in General Accounting or related accounting experience
• Bachelor’s degree in a related accounting field or equivalent experience
• Effective written & verbal communication
• Strong attention detail and commitment to quality
• Demonstrated analytical and problem-solving skills
• Motivated, self-directed and able to work under pressure and simultaneously manage numerous deadlines
• Ability to multi-task, manage multiple demands, establish priorities and effective time management
• Strong interpersonal skills and credibility
• Ability to motivate/ manage staff and develop interactive working relationships
• Proficiency in Microsoft Office
• Working knowledge of Microsoft Dynamics AX2012 ERP will be an advantage

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – Be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com. 

Product Engineering, Lead Specialist

Hey, are you the senior SAP street warrior that implemented complex SAP HR and Payroll solution for international clients, and solved many of your clients' challenges in a unique way? You have seen your fair share of RT tables and understand the inner workings of RPCALC like no other and are not afraid to throw some ABAP extensions in the mix be it with an extension point or some good old user exits. Are you looking for the next chapter in your career where you can put all your skills not just to one country or one client but apply it across our global multi-tenant euHReka estate serving 1M people payroll across the globe in the years to come on the latest and greatest SAP HANA infrastructure in SAP owns PCE cloud, then this challenge may be something for you.

We are looking for two senior team members to join our euHReka product team to:

• Migrate our ECC euHReka estate into S/4 HANA and help us make the right decisions so we are ready for the future.
• Some of the very practical challenges we are working through are
• moving our ad hoc query estate into SAP Query and make sure we solve for our multitenancy
• implement a modern archiving solution that is unique for our business into Azure
• implement a new lean and performant audit trail
• expand our Fiori extension with true cross client extensions in the payroll space
• ensure that our in-country ALCO teams fit into our global multi-client – multi country estate
• take in memory performance for our payrolls to the next level
• Extend the design of our euHReka multi-client payroll offering to be future proof beyond 2030 on SAP HANA

—Are you the techno functional SAP person we are looking for, with following?

• Excellent knowledge of SAP HR and its best practices
• Very experienced in ABAP
• Good working knowledge of API’s, design, develop and configure
• Good working knowledge in SAP PCC
• Being familiar with XML
• Basic knowledge of UI5 Fiori (Advance knowledge welcomed)
• Knowledge of SAP Data Archiving (Technical or functional)
• Experienced in writing/understanding/challenging Technical Designs
• Experienced in development best practises like:
• SOLID (Single Responsibility Principle, Open/Closed Principle, Liskov Substitution Principle, Interface Segregation Principle, Dependency Inversion)
• DRY (Don’t Repeat Yourself)
• Security First
• TDD (Test Driven Development)
• Having notions of transports management and / or RevTrac
• Experience working with Azure DevOps or similar (Jira,…)
• Being an excellent Team Player collaborating with BAs and QA’s
• Is pro-active and with a “how to solve” mind set

—This is the moment to not work for just one client at a time, but all of the time at the same time.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, well-being and support programs, statutory retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. 

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.   In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

As a member of Network Operations L1 Support team, the Network Operations Lead has the primary responsibility for monitoring the Corporate Visa Networks and providing first level response to assist in the mitigation or elimination of issues affecting network connectivity and impacting our clients or the Visa brand. The preferred candidate will need to possess strong technical and analytical abilities, to effectively monitor and support network connectivity on critical systems, resolve a high number of reported issues without need for escalation or assistance. Should possess the ability to multi-task in a fast-paced environment and often act as the first point of contact with Visa customers. 

Essential Functions

• Track, update and resolve all assigned incidents, changes, and problem tickets via the Ask Now management system, ensuring that documentation is thorough, accurate and meets a standard of high quality.

• Proactively monitor, recognize, analyze, isolate and resolve documented hardware and software problems utilizing a variety of hardware and software testing tools and techniques.

• Properly escalate incidents in a timely manner per support guidelines and procedures.

• Liaise with L2 support groups and development groups to collaborate on the resolution of incidents and problems.

• Follow documented support procedures, managing each issue through resolution or turnover to maintain established service levels.

• Act as the support advocacy for Visa clients, who are comprised of consumers, businesses, financial institutions, internal groups, and governments worldwide.

• Gather pertinent information and work with our clients to isolate and resolve most events without need for assistance.

• Develop, edit, and distribute effective internal and external communications in a timely and accurate manner, per documented processes.

• Maintain technical skills through participation in ongoing and consistent training.

• Support project schedules and change management.

• Responsible for internal and external communication of issues to management and other internal support groups.

• Internal and External Bridge Stewardship in support of the timely resolution of internal and client facing issues.

• Provide technical training for Network Support staff.

• Create Network specific knowledge base articles.

• Network troubleshooting playbooks

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

DISCLAIMER: We are actively seeking candidates to join our talent pool through this job posting. Your qualifications will be evaluated for both current and future job opportunities. If your skills and experience match a role and an opening becomes available, our recruitment team will contact you promptly. It's important to note that this does not guarantee immediate placement or contact. We are only considering applications from Philippine citizens currently residing in the Philippines.

Salary: Negotiable

Responsibilities:

• Research and identify potential leads through various channels, including online research, social media, and networking events
• Contact and qualify leads through phone calls, emails, and other communication methods
• Develop and maintain a database of leads and prospects for future reference
• Collaborate with sales and marketing teams to develop effective lead generation strategies
• Analyze and report on lead generation metrics to track progress and identify areas for improvement
• Stay up-to-date with industry trends and best practices for lead generation
• Provide exceptional customer service to prospects and clients
• Manage and prioritize multiple tasks and projects to meet deadlines
• Attend industry events and conferences to network and generate leads

• A Bachelor's Degree in Marketing or any relevant field
• Experience in lead generation and sales
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Proficiency in using lead generation tools and software
• Bachelor's degree in marketing, business administration or a related field
• Proven track record of successful lead generation and sales
• Experience in developing and implementing lead generation strategies
• Knowledge of digital marketing and social media platforms
• Ability to analyze data and make data-driven decisions

• Holiday paid time off
• Paid vacation time off
• Work from home

About the Role:

Join our innovative digital marketing agency as a Lead Web Designer & SEO Strategist. This pivotal role demands a blend of creative design skills and technical SEO knowledge. You’ll be instrumental in crafting and maintaining high-quality WordPress websites for our diverse client base.

Duties and Responsibilities:

• Website Design & Development: Craft visually appealing and functional websites using WordPress and Elementor. Leverage your strong design sensibilities to create user-centric, engaging web experiences.
• SEO Integration: Integrate SEO best practices into website design and architecture, ensuring optimal search engine performance. Regularly update and refine SEO strategies to align with evolving standards and practices.
• Domain & Hosting Management: Manage domain registration, setup, and maintenance, including DNS configurations. Ensure smooth hosting and backend setup for seamless website performance.
• Template Customization & Plugin Management: Adapt and customize pre-existing templates to fit specific client needs and brand aesthetics. Select, test, and manage WordPress plugins to enhance website functionality.
• Project Oversight: Oversee the website project lifecycle, from initial design concepts to final launch. Collaborate with team members to ensure timely and high-quality delivery.

• Proven track record in designing compelling websites with WordPress, particularly skilled in using Elementor.
• 3 - 5 years of relevant experience
• Strong understanding of and experience with SEO principles, with an ability to weave these into website design and structure.
• Experience in managing domains, DNS settings, and website hosting.
• Skilled in customizing WordPress templates and managing plugins.
• Excellent problem-solving, communication, and project management skills.

GreenCari LLC. is a leading company specializing in customer support services for various online platforms, including online casinos. We are committed to providing exceptional customer experiences and ensuring the highest level of satisfaction for our clients and their users.

As the Customer Service Team Leader for our Online Casino Account, you will play a pivotal role in managing and optimizing the customer support operations for one of our key clients in the online gaming industry. The ideal candidate will possess strong leadership skills, a deep understanding of online casino operations, and a passion for delivering outstanding customer service.

Key Duties and Responsibilities:

Team Leadership:

• Lead and motivate a team of customer service representatives to achieve performance targets and deliver exceptional service to online casino users.
• Conduct regular team meetings, performance reviews, and training sessions to enhance the team's skills and knowledge.

Subject Matter Expertise:

• Develop and maintain a thorough understanding of the online casino industry, including game mechanics, regulations, and customer trends.
• Serve as the go-to person for the team regarding account-specific queries and challenges.

Quality Assurance:

• Implement and monitor quality assurance processes to ensure that customer interactions meet or exceed established standards.
• Provide constructive feedback and coaching to team members to drive continuous improvement.

Issue Resolution:

• Handle escalated customer concerns and complex issues, ensuring timely and satisfactory resolution.
• Collaborate with other departments to address systemic problems and enhance overall customer satisfaction.

Performance Metrics:

• Track and analyze key performance indicators (KPIs) related to customer satisfaction, response times, and issue resolution.
• Develop action plans to address areas of improvement and drive performance excellence.

Training and Development:

• Identify training needs within the team and coordinate relevant training programs to enhance skills and knowledge.
• Stay updated on industry trends and communicate changes effectively to the team.

Communication:

• Foster open communication channels between team members and other departments.
• Collaborate with the Operations Manager, as well as the Head of Customer Experience to implement strategies for account growth and customer satisfaction.

Qualifications:

• Bachelor's degree or equivalent experience in a related field.
• Proven experience in a leadership role within a customer service environment, preferably in the online gaming or casino industry.
• Strong knowledge of online casino operations, games, and customer behavior.
• Excellent communication, interpersonal, and problem-solving skills.
• Demonstrated ability to be a proactive go-getter, taking initiative to address challenges and seize opportunities for improvement.
• A track record of going the extra mile to exceed customer expectations and achieve performance goals.
• Ability to thrive in a fast-paced and dynamic work environment.
• Strong organizational and time-management skills, with the ability to prioritize tasks effectively.
• Innovative mindset with a willingness to explore new strategies and approaches to enhance customer satisfaction.
• A commitment to continuous learning and self-improvement, staying updated on industry trends and best practices.

GreenCari LLC. is an equal-opportunity employer. We encourage candidates from all backgrounds to apply.