Duties and Responsibilities:

People:

• Act as a technical reference for staff on existing and upcoming technologies.
• Liaise with business units, vendors and other IT personnel for project design and planning, or problem resolution.
• Manage and deliver multiple projects with excellent time management and leadership skills.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
• Cross trains other members of the Information Technology department.
• Provide 3rd level support.
• Support and assist the Service Desk team as needed.
• Performs on-call duties on a rotational basis.

Client:

• Architect information and operational support systems.
• Contributes to efficiency improvements through process automation and documentation.
• Contributes to the maintenance of the Information Technology department's disaster-recovery plan.
• Liaise with business units, vendors and other IT personnel for project design and planning, or problem resolution.
• Maintain security, backup, redundancy, and disaster recovery strategies.
• Manage and document systems configurations.
• Manage and monitor all installed systems and infrastructure.
• Install, configure, test and maintain operating systems, application software and system management tools.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Participate in the design of information and operational support systems.
• Own efforts to expand growing cloud presence.
• Architect, plan, implement, manage and maintain cloud infrastructure.
• Submit recommendations to management for upgrades and enhancements.

Value:

• Audit systems and processes to verify compliance and performance.
• Architect, plan, implement, maintain and support Firm standards for server computers, infrastructure applications, backup systems, and storage platforms.
• Document system designs/functions and ensure all documents are updated.
• Coordinate with Ryan IT management in identifying opportunities for improving service delivery methods and procedures; review with appropriate management staff; implement improvements. 
• Performs other duties as assigned.

Education and Experience:

Bachelor's Degree and fifteen or more years related systems administrator experience.

• Ability to work under pressure and time constraints.
• Ability to work in a team environment.
• Excellent business analysis and problem-solving skills.
• Ability to work with people of varying technical skills.
• Quick, analytical thinker.
• Ability to effectively communicate complex concepts.
• Ability to collaborate to determine the most appropriate technical strategies and designs to meet business need.

Computer Skills:

To perform this job successfully, an individual must have a high level of expertise of Microsoft Server Operating Systems and functional components (Active Directory, DNS, DHCP, ADFS), Microsoft® Office Suite, VMware vSphere, Avamar Administration, Storage Administration (preferably Dell Compellent and Nimble Storage), and scripting automation tools (PowerShell). The candidate should also possess solid networking knowledge (OSI network layers, TCP/IP), and cloud infrastructure experience with Microsoft Azure or AWS, and associated automation tools (Ex: Docker, Ansible, Chef, Puppet, Nessus, etc.)

Certificates and Licenses:

Valid driver’s license required.  Preferred certifications: Windows Server, 2008 – Server Administrator (or newer), Microsoft® Exchange 2010 (or newer), VMware Certified Professional 5 (or newer), CCNA, Network+, or Security+.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Work Environment:

• Standard indoor working environment.
• Occasional long periods of sitting while working at computer.
• Position requires regular interaction with employees at all levels of the Firm and external vendors.
• Must be able to lift, carry, push or pull up to 30 lbs.
• Independent travel requirement: up to 25%.

Equal Opportunity Employer: disability/veteran

Just imagine your future with us…

At Aurecon we see the future through a very different lens. Do you?

Innovation, eminence and digital are at the heart of everything we do. Are you excited about the future?

Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are.

Diversity is at the core of everything we do. We work together to create a culture based on respect, trust and inclusiveness. Our differences are what fuel our creativity.

What will you do?

In this position you will join our Infrastructure business, where you will play an integral part in a team of highly skilled specialists that ‘bring ideas to life’ for our clients across all types of infrastructure projects - from rural access roads to complex freeways, toll roads, system interchanges and water security.

We know the work we do is vital in assisting our world’s economic development and, it’s the technical expertise and the depth of knowledge of our people that really sets us apart. Here are the key things you will do to ‘bring ideas to life’. ​

• Minimum 8-10 years professional experience in engineering consulting specialising in geotechnical engineering;
• Recognised Civil Engineering qualification (Bachelor/Master Degree);
• Proven technical proficiency and experience in geotechnical and foundation design and analysis on infrastructure projects in Singapore, including foundations, deep excavation, basement cofferdam design and strutting system – permanent and temporary works;
• Sound understanding and application of Hongkong design codes and commonly used geotechnical analysis software including PLAXIS 2D and 3D
• A proven ability to be able to understand the ground and model it in all its complexity, and to understand construction sequencing of foundations, retaining walls and basement projects;
• Energetic, proactive, reliable team player with excellent communication skills and a solid understanding of customer service principles and working closely with Contractors.

Roles and Responsibilities:

• Undertake geotechnical engineering design and analysis on infrastructure construction projects;
• Use initiative to resolve tasks or problems that arise at a competent level;
• Work independently or as part of a team;
• Prepare detailed well written reports or sections of reports;
• Communicate clearly with colleagues, with Hongkong’s team and managers and clients.

We know today’s complex challenges can only be solved through bringing together diverse teams of people from across our business, so there will be opportunities for you to apply your skills and creativity to projects in other geographies and markets.

What can you bring to the team?

Firstly, you will share our genuine passion for re-imagining engineering and be someone that actively pursues continuous learning to help shape the future. You will also need a relevant technical qualification and chartered status would be preferable.

Our Aurecon Attributes describe the types of people we bring together for clients. We don’t expect you to have all eight of the attributes, but one that is unique to you.

Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?

About Us

We’ve re-imagined engineering.

Aurecon is an engineering and infrastructure advisory company, but not as you know it!

For a start, our clients’ ideas drive what we do. Drawing on our deep pool of expertise, we co-create innovative solutions with our clients to some of the world’s most complex challenges. And through a range of unique creative processes and skills, we work to re-imagine, shape and design a better future.

We listen deeply and intently, which helps us see opportunities, possibilities and potential that others can’t.

Think engineering. Think again.

Want to know more?

You can learn more about what it’s like to work at Aurecon by visiting the careers section of our website.

If you are intrigued or excited by what you have read, then we want to hear from you. Apply now!

Just imagine your future with us…

At Aurecon we see the future through a very different lens. Do you?

Innovation, eminence and digital are at the heart of everything we do. Are you excited about the future?

Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are.

Diversity is at the core of everything we do. We work together to create a culture based on respect, trust and inclusiveness. Our differences are what fuel our creativity.

What will you do?

In this position you will join our Infrastructure business, where you will play an integral part in a team of highly skilled specialists that ‘bring ideas to life’ for our clients across all types of infrastructure projects - from rural access roads to complex freeways, toll roads, system interchanges and water security.

We know the work we do is vital in assisting our world’s economic development and, it’s the technical expertise and the depth of knowledge of our people that really sets us apart. Here are the key things you will do to ‘bring ideas to life’. ​

• Minimum 4-5 years professional experience in engineering consulting specialising in geotechnical engineering;
• Recognised Civil Engineering qualification (Bachelor/Master Degree);
• Proven technical proficiency and experience in geotechnical and foundation design and analysis on infrastructure projects in Singapore, including foundations, deep excavation, basement cofferdam design and strutting system – permanent and temporary works;
• Sound understanding and application of Hongkong design codes and commonly used geotechnical analysis software including PLAXIS 2D and 3D
• A proven ability to be able to understand the ground and model it in all its complexity, and to understand construction sequencing of foundations, retaining walls and basement projects;
• Energetic, proactive, reliable team player with excellent communication skills and a solid understanding of customer service principles and working closely with Contractors.

Roles and Responsibilities:

• Undertake geotechnical engineering design and analysis on infrastructure construction projects;
• Use initiative to resolve tasks or problems that arise at a competent level;
• Work independently or as part of a team;
• Prepare detailed well written reports or sections of reports;
• Communicate clearly with colleagues, with Hongkong’s team and managers and clients.

We know today’s complex challenges can only be solved through bringing together diverse teams of people from across our business, so there will be opportunities for you to apply your skills and creativity to projects in other geographies and markets.

What can you bring to the team?

Firstly, you will share our genuine passion for re-imagining engineering and be someone that actively pursues continuous learning to help shape the future. You will also need a relevant technical qualification and chartered status would be preferable.

Our Aurecon Attributes describe the types of people we bring together for clients. We don’t expect you to have all eight of the attributes, but one that is unique to you.

Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?

About Us

We’ve re-imagined engineering.

Aurecon is an engineering and infrastructure advisory company, but not as you know it!

For a start, our clients’ ideas drive what we do. Drawing on our deep pool of expertise, we co-create innovative solutions with our clients to some of the world’s most complex challenges. And through a range of unique creative processes and skills, we work to re-imagine, shape and design a better future.

We listen deeply and intently, which helps us see opportunities, possibilities and potential that others can’t.

Think engineering. Think again.

Want to know more?

You can learn more about what it’s like to work at Aurecon by visiting the careers section of our website.

If you are intrigued or excited by what you have read, then we want to hear from you. Apply now!

Job Description:

• Manage local Support Engineering functions

Implement the regional Support Engineering Strategy and Policy in the CC

• Lead implementation of standards of customer service and satisfaction and the associated  

   performance metrics, as well as group processes and policies in the CC

• Drive the improvement of the operational and financial performance of Tech Support activities in the CC

• Provide technical solutions by selecting the appropriate methods, standards and tools.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Employment Type:

-------

Experience Level:

Job Family:

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

The QA Engineer executes manual and automated testing by writing scripts and creating automation scenarios for repeated execution. Using different automation tools, the QA Engineer will design, test, and deploy effective test automation solutions.

• Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to document and plan test cases for regression, Integration, and automation test plans and test cases.
• Writes test automation scripts (ie. Java,Java script, Python, C# etc.)
• Troubleshoots existing automation and optimizes the automation framework
• Supports functional validation and sprint activities
• Communicates with development teams, other product teams, and management to ensure proper test coverage of existing and new features and functionality.
• Test both front end and back end application using SQL (MSSQL)
• Build upon an existing framework to develop & execute automated test plans against developed features. Identify and report defects, work with team to resolve.
• Continuous improvement of automation framework and workflow processes, keep solutions up to date with latest technologies
• Lead scrum test teams by example - encourage collaboration, contribution and commitment to the teams shared goals.

Guide and mentor junior team members on latest trends in automation.

About You

Are you looking to combine your strong drive and can-do attitude with a variety of tools, technologies, and methodologies? Do you wonder what it would be like to work at a company that nurtures your passion for technology and enables you to have a real, measurable impact? Do you love to connect with people in a professional environment? Are you patient and perseverant in overcoming challenges, solving problems, and learning new things? Do you adapt well to changing priorities and tasks while always striving to deliver the best quality work without missing a deadline? Do you undertake your work with a high attention to detail?

If your answers are YES and you love to work as hard as you play - this might be the perfect role for you!

Your Responsibilities

As the Quality Assurance Engineer at RepRisk, you will support product development with testing activities. As such, you will be able to make valuable contributions to the Technology team and enable the company to deliver high-level of quality in our products. You will work side-by-side with Technology and Product teams and engage in a wide range of activities based on needs, from manual testing to automated end-to-end testing, to test strategy and process improvements. You will be part of our Technology team and will report to the Technology Lead in Manila, Philippines. This is a hybrid role, two days a week in the office is required. Moreover, you will:

• Be responsible for manual and automated testing which includes creation, execution, and maintenance of test cases/scripts
• Ensure that the software meets the defined functional specifications
• Analyze business requirements and produce a comprehensive test plan based on the test acceptance criteria
• Identify, report, and track system defects and/or problem areas within the software. Ensure that all issues are captured and resolved before reaching the production environment
• Perform both functional (component, smoke, UI, API, regression, etc.) and non-functional tests (load testing, etc.)
• Participate in process improvements and development of test strategies and methods
• Create and maintain testing documentations and training materials

What is expected of you:

• You will be Crafting well-architected microservice architecture, working on highly scalable backend & Infrastructure
• Developing highly available new APIs for Angkas services
• Participating in brainstorming and refining features requirements with PMs and other stakeholders
• Improving and refactoring our current codebases
• Figuring out solutions for tech challenges we face and evaluate new technologies for the platform
• Design and build the security control mechanisms that protect our services
• Design and engineer our systems to respond gracefully to both planned and unplanned events, and limit our downtime
• Engineer observability into our system to help us effectively monitor and debug real system issues when they inevitably happen

Must have:

• Experience in developing well architected APIs and microservices containerized using Docker and based on DDD (Domain Driven Design)
• Experience designing efficient persistence data layers by using RDBMS and NoSQL approach
• Experience in the use of message brokers such as Kafka, RabbitMQ
• Strong attention to detail with good analytical and problem-solving skills
• Understands the difference between a Coder and a Software Engineer.

Appreciated to have:

• Experience building, deploying, and/or operating services in cloud environments
• Experience in the programming language Go
• Experience with event driven design

Expected habits:

• Enjoy testing and braking systems, finding scaling factors and bottlenecks
• Fast learner who enjoys coding and working with the latest tech
• Able, willing and excited to work in a fast-paced collaborative scale-up environment

• Hybrid work
• Work life balance
• Full-time
• Opportunities for Career Progression
• Start-up environment
• Multi-cultural and Agile work environment
• Diversified use of technology

Just imagine your future with us…

At Aurecon we see the future through a very different lens. Do you?

Innovation, eminence and digital are at the heart of everything we do.  Are you excited about the future?

Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are.

Diversity is at the core of everything we do. We work together to create a culture based on respect, trust and inclusiveness. Our differences are what fuel our creativity.

We embrace flexible working and are always open to discussing your individual needs so that you get to create your own experience with us.

What will you do?

This is an exciting opportunity for a Civil-Drainage professional to join our Roads Team in our Global Delivery Center based in Manila. Working with our civil engineering teams based in Australia you will be instrumental in the design and delivery of drainage systems for major transportation

projects. Responsibilities will include:

• The delivery of drainage design on major Transport/Land/Water infrastructure projects across Western Australia
• Play a key role in team growth with provision of technical skills and teamwork culture
• Optimise our design workflows to drive a coordinated efficient digital delivery approach
• Collaborate across disciplines to provide our clients with the best possible engineering solutions
• Liaise with clients and public authorities to address technical queries and manage to develop an optimum engineering solution.

What can you bring to the team? 

Firstly, you will share our genuine passion for re-imagining engineering and be someone that actively pursues continuous learning to help shape the future. You will also need a relevant tertiary qualification in Civil Engineering and proven experience in the infrastructure industry linked to the points above.  This may include:

• Demonstrate a strong 12d, DRAINS and MUSIC skill as well as having a deep hydrology and hydraulic technical knowledge
• Demonstrate technical excellence in delivery, to bring the best of Aurecon’s eminence to clients
• A role model through your behaviours and decision making which is aligned to a diverse and inclusive workspace

We value the difference each team member brings and we look for people who have had a broad range of experiences and a growth and learning mindset.

Want to know more?

You can learn more about what it’s like to work at Aurecon by visiting the careers section of our website.

If you are intrigued or excited by what you have read, then we want to hear from you. Apply now!

DISCLAIMER: This job posting is intended for the active pooling of candidates who will become part of our talent pool. Your qualifications will be assessed against both current and future job openings. Should your application align with a role that corresponds to your skills and experience, and an opportunity arises, our recruitment team will reach out to you immediately. Please note that this does not guarantee immediate placement or contact. Additionally, we exclusively consider applications from individuals who are Philippine citizens and currently reside in the Philippines during their application process.

Responsibilities

• Design and maintain infrastructure for clients' systems
• Automate deployment processes and implement continuous integration/delivery
• Monitor and troubleshoot systems for performance issues
• Collaborate with development teams to design and optimize systems for scalability and reliability
• Implement security measures and best practices to ensure the protection of clients' data
• Work with other teams to identify infrastructure needs and implement solutions accordingly
• Provide technical guidance and support to clients as needed

• Proven experience as a DevOps Engineer, Cloud Engineer, or similar software engineering role
• Bachelor's degree in Computer Science, Engineering, or related field
• Experience working on Linux-based infrastructure
• Experience in cloud computing and cloud integration
• Excellent understanding of Ruby, Python, Perl, and Java
• Configuration and managing databases such as MySQL, MongoDB
• Working knowledge of various tools, open-source technologies, and cloud services
• Awareness of critical concepts in DevOps and Agile principles

About ITRS

Recognised as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are rapidly growing.

Our headquarters are in Shoreditch - London's tech hub – with offices in other UK and global locations from the Netherlands to Manila, NYC and Florida. We pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people.

Scope of Role

ITRS has a DevOps team that creates and supports its Continuous integration, build and similar systems. We are now building its next generation observability platform with the capability to collect, store and analyse the vast amount of data generated by banks and financial institutions.

Crucial to the adoption of our product is a streamlined client deployment and management process. With around 200 clients we are faced with different levels of complexity, automation, and sophistication in the deployment process – complexity which we need to take into account when developing, testing and marketing the product.

ITRS is looking to strengthening its DevOps team with an Engineer with experience in Kubernetes-based systems as well as a background in more standard software development DevOps.

As a Senior DevOps Engineer, you will:

• Report to our Engineering Manager and work with the Engineering team in developing a flexible DevOps infrastructure to help develop a data collection, storage and analytics platform and a user-centric application that enables the use and visualisation of data.
• Work with Product, Engineering, TechComms, and Support to define, document, and promote best practices around deployment and management of the system.
• Help clients and early adopters to deploy the stack.
• Improve the manageability and supportability of the stack – this includes working with Product to define new features required to make the product easier to manage.
• Actively participate in proposing, planning and implementing DevOps solutions.
• Be an active part of the DevOps team that is supporting an Engineering team developing both the existing Geneos product and the new analytics-based platform, sharing best practices, providing support, sharing knowledge and generally collaborating to solve the most pressing issues at hand.

You will have:

• Understanding of networking and TCP/IP.
• Knowledge of systems/networking security best practices.
• Experience with Linux system administration.
• Experience with Kubernetes or other similar orchestration technologies.
• Experience with container technologies such as Docker.
• 4+ years experience in cloud technologies (for example AWS, GCP, Azure, etc.)
• Experience with configuration tools such Ansible, Puppet, Chef.
• Experience with virtualisation technologies such as VMWare, ESXI.
• Experience in continuous integration tools such as Jenkins.
• Experience with VCS such as Git.
• Some level of programming experience such as Python, Java, .NET.

A person in this role would benefit from the following:

• Experience in managing Kubernetes production environments.
• DNS, LDAP, Active Directory, Firewalls, VPN Configuration, etc.
• Monitoring, Back-ups.
• Infrastructure as Code (Terraform, etc.)
• Python, Bash, PowerShell.
• Experience in building custom tools.

Our Benefits

• Health Insurance for you and your dependants
• Supplemental Medical Claim
• Employee Assistance Programme
• Retirement Plan
• Flexible Hybrid Working
• Enhanced Parental Leave
• Life Assurance
• Subsidies and Allowances

ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.

We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.

The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business.  From customer engagement and employee recognition to technology advancement and serving the local communities in which we maintain offices, innovation consistently drives our mission and definition of success. 

JOB RESPONSIBILITIES:

Process Set-up and Development

Process Parameter Optimization

• Optimizes process parameters by experimental designs, process variable definitions and robust design engineering for new packages or continuous improvement.

Improvement of Existing Methods and Conception of New Methods

• Conceives, sources out and tests alternative and new methods/processes to improve manufacturability, yield, and quality.

• Spearheads generation of FMEA for new Assembly processes and reviews until completion of qualification.

Equipment Qualification and Development

• Designs and/or qualifies jigs, fixtures, and tools to enhance machine efficiency and improve product quality.

• Generates and/or reviews equipment specifications and qualification procedures and supporting documents for PAR of new equipment.

• Spearheads machine qualification and monitoring, and/or conducts equipment buy-off at supplier site.  Recommends machine modifications whenever necessary.

Material Development

• Sources out, evaluates and recommends alternative materials to reduce cost, enhance quality, and improve manufacturability.

Product Development

• Determines machine and process capability for new products.

• Ensures that engineering lots for new devices and packages are assembled in conformance to all requirements and process concerns are reported.

Cost Reduction and Yield Improvement

• Plans, designs, implements and monitors activities geared to improve product and material yield, reduce production cost and/or reduce product reliability defects.

Standardization and Documentation

• Generates, interprets, and updates process and material specifications and flowcharts for new package projects.

• Interprets quality inspection criteria and specifications.

• Prepares technical reports on the results of evaluations and investigations and presents recommended actions.

Coordination/Communication of Process Issues for Improved Quality, Manufacturability and Reliability.

• Coordinates quality, manufacturability, process control and reliability issues with internal and external customers.

• Facilitates discussion of material and equipment quality and performance issues with supplier/s.

MINIMUM QUALIFICATIONS:

• Degree in Mechanical/Electrical / Electronics and Communication /Materials / Metallurgical / Chemical / Manufacturing / Industrial Engineering.

• Subject matter expert with at least 10  years’ experience in a Package Development, New Product Introduction and/or Sustaining role in a semiconductor assembly environment for leadframe and substrate-based packages, including failure modes and failure analysis, covering standard and custom package.

• Comprehensively perform, review and interpret mold simulations and create/recommend effective solutions to achieve optimum results.

• Review and interpret POD and tooling designs and create/recommend effective solutions to achieve design intent.

• Comprehensive knowledge of downstream and upstream Assembly processes that impact the Molding Processes) and can be impacted by the output of the Molding Process, respectively.

• Comprehensive use of principles of Design for Manufacturability, DFMEA and Design Review for Manufacturability by Failure Modes (DRBFM) or its equivalent.

• Subject matter expert in the use of statistical methods of experimentation and analysis and their associated application/tools (DOE, SAS-JMP, Minitab, others) to establish and improve Process and Equipment Capability.

• Comprehensive knowledge and application of the Advance Quality Core tools (Process Flow, FMEA, Control Plan, Process Specifications and Work Instructions)

• Comprehensive knowledge and application of Problem-Solving Methods and use of the appropriate analytical techniques to establish cost effective and efficient solutions with high level of critical thinking with solution provider mindset.

• High level of effective written, oral communication, presentation, and training skills. 

• High aptitude in mechanical reasoning and drawing with comprehensive knowledge of dimensioning and tolerancing.

• Comprehensive use of Continuous Improvement Tools like PDCA, Lean, others.

• Experience in handling, supervising a technical team and possesses good people skills.

Just imagine your future with us…

At Aurecon, we see the future through a very different lens. Do you? Innovation, eminence and digital are at the heart of everything we do. Are you excited about the future? Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are. Diversity is at the core of everything we do. We work together to create a culture based on respect, trust and inclusiveness. Our differences are what fuel our creativity.

What will you do?

In this position, you will join our Singapore business, where you will play an integral part in a team of highly skilled specialists that ‘bring ideas to life’ for our clients across all types of building and infrastructure projects. We know the work we do is vital in assisting our world’s economic development and, it is the technical expertise and the depth of knowledge of our people that really sets us apart. Here are the key things you will do to ‘bring ideas to life’.

Roles and Responsibilities:

• Prepare detailed design reports/ engineering design and analysis on underground / viaduct infrastructure projects and be able to deliver solutions to complex problems.
• Use initiative to resolve tasks or problems that arise at a competent level.
• Work independently or as part of a team.
• Prepare detailed design reports.
• Communicate clearly with colleagues and managers.
   

We know today’s complex challenges can only be solved through bringing together diverse teams of people from across our business, so there will be opportunities for you to apply your skills and creativity to projects in other geographies and markets.

What can you bring to the team?

Firstly, you will share our genuine passion for re-imagining engineering and be someone that actively pursues continuous learning to help shape the future. You will also need the following:

The candidate shall possess:

• Minimum 3 to 8 years professional experience in the field of civil and structural engineering consultancy.
• Recognised Civil & Structural Engineering qualification (Bachelor / Master Degree).
• Proven proficiency and experience in civil / structural engineering design and analysis on underground rail / road infrastructure projects in Singapore and overseas.
• Sound understanding and application of Singapore and Euro design codes and practices and commonly used structural analysis software.
• Energetic, proactive and reliable team player with excellent communication skills

We value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?

About Us

Headquartered in Australia, Aurecon is one of the leading international engineering, design and advisory company that brings vital engineering experience, technical capabilities, and design expertise to an extensive range of markets.

Over the last 85 years, our team of more than 5 000 experts located in 11 locations across the globe have collaborated with our clients and partners to reimagine, shape and engineer clever, innovative and sustainable solutions to solve some of the world’s most complex challenges.

In Asia, where the region is undergoing rapid transformation in areas of sustainability, digital and infrastructure, we lead by being innovative, flexible and nimble. We embrace design-led thinking – an approach that is guided by digital engineering, the user experience and sustainability – ensuring that the work we do is future ready and leaves a legacy for the next generation.

Think engineering. Think again.

Want to know more?

You can learn more about what it’s like to work at Aurecon by visiting the careers section of our website.

Just imagine your future with us…

At Aurecon, we see the future through a very different lens. Do you? Innovation, eminence and digital are at the heart of everything we do. Are you excited about the future? Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are. Diversity is at the core of everything we do. We work together to create a culture based on respect, trust and inclusiveness. Our differences are what fuel our creativity.

What will you do?

In this position, you will join our Infrastructure business, where you will play an integral part in a team of highly skilled specialists that ‘bring ideas to life’ for our clients across all types of building and infrastructure projects. We know the work we do is vital in assisting our world’s economic development and, it is the technical expertise and the depth of knowledge of our people that really sets us apart. Here are the key things you will do to ‘bring ideas to life’.

• Undertake design and analysis of civil & structural works including roads, alignment, drainage, sewerage, and utilities etc. for infrastructure and transport projects, and be able to deliver solutions to complex problems.
• Possess initiative to resolve tasks or problems that arise during design and construction stages.
• Prepare detailed design reports and presentation to clients.
• Work independently and have excellent communication skills with project team-mates as part of a team.

We know today’s complex challenges can only be solved through bringing together diverse teams of people from across our business, so there will be opportunities for you to apply your skills and creativity to projects in other geographies and markets.

What can you bring to the team?

Firstly, you will share our genuine passion for re-imagining engineering and be someone that actively pursues continuous learning to help shape the future. You will also need the following:

• Recognized Civil Engineering qualification (Diploma / Bachelor/ Master’s degree).
• Experience / exposure in civil & structural works design and analysis for infrastructure and building projects in Singapore and/or overseas will be advantageous.
• Project coordination and management skills.
• Energetic, proactive, and reliable team player with excellent communication skills.

We value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?

About Us

Headquartered in Australia, Aurecon is one of the leading international engineering, design and advisory company that brings vital engineering experience, technical capabilities, and design expertise to an extensive range of markets.

Over the last 85 years, our team of more than 6,500 experts located in 11 locations across the globe have collaborated with our clients and partners to re-imagine, shape and engineer clever, innovative and sustainable solutions to solve some of the world’s most complex challenges.

In Asia, where the region is undergoing rapid transformation in areas of sustainability, digital and infrastructure, we lead by being innovative, flexible and nimble. We embrace design-led thinking – an approach that is guided by digital engineering, the user experience and sustainability – ensuring that the work we do is future ready and leaves a legacy for the next generation.

Think engineering. Think again.

Want to know more?

You can learn more about what it’s like to work at Aurecon by visiting the careers section of our website.

At BreederDAO, we are seeking a talented and experienced Senior Game Server Engineer to join our team. As a Senior Game Server Engineer, you will be responsible for developing, maintaining, and optimizing game server systems for our innovative projects in the metaverse. You will work closely with the game development team to ensure seamless integration of server-side functionality and provide technical leadership in building high-performance and scalable game server architecture.

Responsibilities

• Design, develop, and deploy high-performance game server systems
• Collaborate with game developers to define and implement server-side game features and systems
• Optimize game server performance and scalability
• Ensure the security and stability of game server systems
• Troubleshoot and resolve server-side issues and bugs
• Maintain and improve deployment processes and tools for game server infrastructure
• Stay up-to-date with emerging technologies and industry trends in game server development
• Provide technical guidance and mentorship to junior engineers
• Other duties as assigned

• 5+ years of professional experience in game server development
• Proficient in Unreal Engine stacks and Unreal Engine server deployment
• Strong proficiency in one or more programming languages for backend development (e.g., C++, Python, Java)
• Deep understanding of network protocols, multiplayer architecture, and game server frameworks
• Experience in designing and implementing scalable and highly available game server systems
• Experience with cloud-based platforms and services (e.g., AWS, Google Cloud)
• Knowledge of database technologies and server-side persistence
• Excellent problem-solving and debugging skills
• Strong communication and collaboration abilities
• Bachelor's degree in Computer Science or related field (or equivalent work experience)

• HMO
• Work From Home
• Tokens
• Leave Credits
• Training & Development

The internship missions

Working within the operations team of our consumer goods QC inspections business, the intern will be responsible for the continuous improvement of our processes aiming at operational excellence and offering cutting-edge solutions for better quality control in the supply chains of our clients.

• Provide technical support on the ground for the inspections: perform product inspections in the factories, train the inspectors, optimize the organization in the factories.
• Perform internal audits to ensure that the inspection SOP is well applied by the inspectors and that the client’s inspections requirements are well integrated and followed.
• Provide technical expertise to identify and evaluate process improvement opportunities: inspections physical and IT tools, AI technologies, inspection protocols, training, data management and analysis, monitoring tools…
• Partner and collaborate with the different support departments to ensure that all issues reported by the inspectors or by the clients are addressed and that effective solutions are implemented at all levels.
• Autonomously manage selected LEAN projects with high value deliverables for improvement of lead-time, quality and costs of the products inspections.

The talent recruited will report directly to the local Operations Manager.

Salary: P55,000 – P75,000 (Monthly Package)

Schedule:

2 months Training (5 days, 9 hours each): Mondays – Fridays (8:30 AM – 5:30 PM EST)

Then will transition to weekend shift (3 days, 13 hours each): Friday 9:00 PM EST – Saturday 10:00 AM EST, Saturday 9:00 PM EST – Sunday 10:00 AM EST, Sunday 9:00 PM EST – Monday 10:00 AM EST

What are we looking for?

Skills Required:

• Windows desktop
• VMware (i.e. ESXi, vCenter)
• Storage (i.e. SANs)
• Azure virtual machines, storage, and networking
• AWS EC2, EBS, and VPC

Nice to have:

• Experience with N-Able (NCentral, if possible)

What will you do?

• Identify, diagnose, and resolve technical problems efficiently.
• Be adept at asking relevant questions, analyzing symptoms, and using available resources to troubleshoot issues effectively.
• Maintain accurate and detailed records of reported issues, troubleshooting steps, and solutions.
• Document actions and follow established procedures for tracking and resolving problems.
• Assist end users with setting up computers, joining domain, and applying updates and policies. This includes installing operating system updates, configuring network settings, and enforcing IT policies and procedures.
• Continuously learn and adapt, staying ahead of industry trends and mastering new skills.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is a top IT services provider in New York City. They specialize in helping businesses with their IT needs, from choosing and installing hardware and software to making sure everything runs smoothly in the long term. They're especially focused on ensuring that a company's IT systems support its overall business goals.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

ABOUT US

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalized service and our in-depth knowledge of the markets we serve. 

HEADLINE

Are you dynamic and creative with a passion for modern, cutting-edge AI algorithms? Do you have experience in developing software technology for the digital health environment? If so, we have an exciting opportunity for you to join our US client, driving the AI revolution with state-of-the-art AI models in medical imaging and diagnostics. 

We are seeking a TESTING ENGINEER to be part of the start-up team and be responsible for testing and assuring the required quality to help build and maintain cutting-edge AI applications. 

What’s in it for you: 

• The opportunity to help drive the AI revolution in medical imaging and diagnostics. 
• Work on cutting-edge technology and be part of a collaborative and forward-thinking team. 
• Competitive compensation, excellent benefits. 
• Personalised development program & seniority benefits. 
• Being part of an international team of smart and passionate colleagues. 

This is a FULL-TIME role, MONDAY TO FRIDAY, NIGHTSHIFT. 

This is an office-based position in central Cebu City. 

The expected start date is February 2024. 

ABOUT THE ROLE

We're seeking a dynamic and creative TESTING ENGINEER to join our team. As a Senior Testing Engineer, you will be responsible for testing and assuring the required quality to help build and maintain our applications. You will work closely with our developers to define test scenarios of various components. You will work with product owners and UX designers to understand the features we are building and to improve product experience, quality, and regulatory compliance to ensure the development of quality software. Being part of a small team at an exciting start-up in a fast-paced environment, you will be able to contribute to team growth and development of the organisation and make an impact. 

RESPONSIBILITIES

• Participate in refining user stories to ensure the acceptance criteria are clear. 
• Derive test scenarios to ensure acceptance criteria can be validated. 
• Execute test cases and be able to do thorough black box testing. 
• Define, maintain, and carry out regression testing. 
• Create automated test cases. 
• Create test plans and test reports. 
• When defects are found, they are clearly described with steps to reproduce. 

QUALIFICATIONS AND REQUIREMENTS

• Bachelor's or Master's degree in Computer Science, Engineering, or equivalent experience. 
• 3+ years of experience in Testing software applications. 
• 2+ years of experience with automation testing tools such as Selenium, Appium or Playwright. 
• Experience with Agile and secure software development methodologies. 
• Experience with writing automated end-to-end tests to assert the correct functional behaviour of the system. 
• Experience writing stress tests. 
• Experience writing stress integration tests. 
• Experience with Web API's 
• Strong attention to detail and exceptional analytical and problem-solving abilities. 
• Excellent organisational skills with the ability to prioritise tasks, work on multiple assignments, and manage time effectively. 
• Ability to work independently and as part of a team. 
• Excellent verbal and written English and interpersonal skills to interact with clients and team members effectively.  
• High level of integrity and professionalism. 

IMPRESS US MORE

• Experience with Azure DevOps. 
• Experience with SpecFlow. 
• Experience with integrating tests into CI/CD pipelines. 
• Experience with CI/CD using tools such as Git/Azure Repos. 
• Experience with DICOM, FHIR, HL7. 
• Experience developing solutions for the Digital Health environment, specifically medical software devices. 

WHY YOU SHOULD JOIN US

BSA Solutions, Inc. emphasizes in: 

• Providing you with competitive compensation and benefits that exceed market standards and the Labor Law. 
• Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs. 
• Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success. 
• Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness. 
• Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities. 
• Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life. 
• Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development. 
• Encourages you to appreciate each moment and find balance in your lives, being fully present in the moment, cultivating mindfulness, and finding joy in the present. 
• Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness. 

Join us and connect and collaborate with bright minds. Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for you, the client, and the company. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or other characteristics.  

DomainTools is seeking a senior test developer with a focus on web-based user interfaces and REST APIs to join our Software QA team. We want you to research, develop, deliver, and manage cutting edge techniques in software quality assurance and test writing with automated deployments. You will closely collaborate with development and operations teams to provide quality and speed in continuous testing deployments.

Location: Remote - Philippines

Schedule: US Business Hours (Night Shift in the Philippines)

Compensation: 124,300 PHP per month

• Design, develop, and execute automated tests for web-based user interfaces and RESTful interfaces with focus on both conformance and performance.
• Write test statements and test plans based on requirement documents, documentation review, and SME interviews.
• Develop unit and system tests in python, shell scripts, C, and/or golang.
• Generate testing results reports.
• Document testing environments and testing procedures.
• Assist with maintenance of Jenkins automation system.
• Assist with installations and maintenance of Linux-based test farm.

Must Have Qualifications:

• 7+ years experience with software development with focus on quality assurance and testing.
• Python programming with focus on test development: 2+ years
• Experience with pytest framework.
• Experience with Selenium or automated web browser testing.
• Unix command line and shell scripting experience: 1+ years
• Linux or BSD development environment: 1+ years
• Continuous Integration automation experience, such as with Jenkins: 1+ years
• GIT or equivalent source code revision control experience: 1+ years

Pluses (Desirable Skills):

• C, Golang, or PHP development experience.
• Development or administration experience with Internet protocols and services such as DNS, HTTP, SMTP, or BGP.
• Experience with Openstack API.
• Experience with Ansible.
• Debian or Red Hat specific system administration experience.
• Experience with code coverage analysis tools.

The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business.  From customer engagement and employee recognition to technology advancement and serving the local communities in which we maintain offices, innovation consistently drives our mission and definition of success. 

JOB RESPONSIBILITIES:

Process Set-up and Development

Process Parameter Optimization

• Optimizes process parameters by experimental designs, process variable definitions and robust design engineering for new packages or continuous improvement.

Improvement of Existing Methods and Conception of New Methods

• Conceives, sources out and tests alternative and new methods/processes to improve manufacturability, yield, and quality.

• Spearheads generation of FMEA for new Assembly processes and reviews until completion of qualification.

Equipment Qualification and Development

• Designs and/or qualifies jigs, fixtures, and tools to enhance machine efficiency and improve product quality.

• Generates and/or reviews equipment specifications and qualification procedures and supporting documents for PAR of new equipment.

• Spearheads machine qualification and monitoring, and/or conducts equipment buy-off at supplier site.  Recommends machine modifications whenever necessary.

Material Development

• Sources out, evaluates and recommends alternative materials to reduce cost, enhance quality, and improve manufacturability.

Product Development

• Determines machine and process capability for new products.

• Ensures that engineering lots for new devices and packages are assembled in conformance to all requirements and process concerns are reported.

Cost Reduction and Yield Improvement

• Plans, designs, implements and monitors activities geared to improve product and material yield, reduce production cost and/or reduce product reliability defects.

Standardization and Documentation

• Generates, interprets, and updates process and material specifications and flowcharts for new package projects.

• Interprets quality inspection criteria and specifications.

• Prepares technical reports on the results of evaluations and investigations and presents recommended actions.

Coordination/Communication of Process Issues for Improved Quality, Manufacturability and Reliability.

• Coordinates quality, manufacturability, process control and reliability issues with internal and external customers.

• Facilitates discussion of material and equipment quality and performance issues with supplier/s.

MINIMUM QUALIFICATIONS:

• Degree in Mechanical/Electrical / Electronics and Communication

• Mold Brand, Deflash, Trim, Form and Singulate Equipment subject matter expert with at least 10 Years experience in Equipment Capability Studies and Selection relative to Package Development, New Product Introduction and/or HVM in a semiconductor assembly environment for leadframe and substrate-based packages.

• Comprehensively review and interpret POD and tooling designs and create/recommend effective solutions to achieve design intent.

• Comprehensive knowledge of downstream and upstream Assembly that impact these EOL processes (input) and can be impacted by the output of the EOL processes, accordingly.

• Good working knowledge and use of principles of Design for Manufacturability, DFMEA and Design Review for Manufacturability by Failure Modes (DRBFM) or its equivalent.

• Comprehensive knowledge and application of the Quality Core tools (Process Flow, FMEA, Control Plan, Process Specifications and Work Instructions)

• Comprehensive knowledge and application of Problem-Solving Methods and use of the appropriate analytical techniques to establish cost effective and efficient solutions.

• Good working knowledge of statistical methods of experimentation and analysis and their associated application/tools establish and improve Equipment Capability to achieve design intent.

• High level of effective written, oral communication, presentation skills.

• High level of critical thinking with solution provider mindset.

• High aptitude in mechanical reasoning and drawing with comprehensive knowledge of dimensioning and tolerancing.

• Comprehensive use of Continuous Improvement Tools like PDCA, Lean, others.

• Responsible for the design, implementation and support of electrical systems and tools.
• Scheduling electrical construction and maintenance projects.
• Conducting tests and inspections of electrical systems and equipment.
• Repairing and performing quality control of electrical equipment.
• Providing electrical engineering support to the assigned projects.

• Electrical Design Proficiency
• Knowledgeable in CAD
• With Construction Experience
• With at least 2-5 years’ experience as Electrical Engineer
• Must be Bachelor’s Degree
• With License          
  No gender preference
• 25 to 45 yrs. old

Work Schedule:

• Monday to Saturday
• 8hrs duty/day
• Shifting Schedule
• Holiday
• Weekends
  
  

• Salary Negotiable
• Paid Overtime
• With performance bonus
• 13th month
• Mandated Government Benefits

1. Fully responsible for the project engineering management of the property where the project is located, handling and solving engineering technology, quality, progress and other aspects of the problem and follow up implementation

2. Responsible for the daily management and maintenance of the engineering aspects of the property where the project is located, cooperate with the property manager to promote the project progress

3. Responsible for the daily maintenance of the property where the strong and weak electric fire, air conditioning, elevator, water supply and drainage equipment and facilities

4. Responsible for the construction progress of outsourcing projects Construction quality Supervise and check the reasonableness of the project

5. Responsible for the secondary decoration drawings review, site supervision, completion acceptance and related coordination work

6. Familiar with the type of site, room distribution, internal and external structure of the property, the distribution of the pipeline of the auxiliary equipment, water, electricity, gas and fire fighting system, and the location of the main control of the pipeline, as well as the performance and usage status of the equipment

7.Manage and train the construction skills of the maintenance workers, and provide maintenance operators with equipment Training on principles, maintenance precautions and safety, maintenance staff maintenance task allocation plan, supervision, training, appraisal and evaluation of property maintenance staff shifts, and coordination with other teams or departments.

8. Responsible for the management of maintenance and construction units, customize the purchase of materials for maintenance projects and new construction projects in the property, send them to the higher management for review on time, make records of replacement of parts, analyze and report them monthly.

9. Responsible for the management of the whole process of using, maintaining, renovating and transforming the equipment in the property until it is scrapped, so that the equipment is always in good working condition.

10. Validate the equipment under the jurisdiction of the year, quarter and month.

12. Responsible for the development of safety operation procedures and regulations for the equipment under the jurisdiction of the company and supervise their implementation.

13. Responsible for the arrangement of maintenance tasks, supervision and inspection, control of maintenance materials and quality of maintenance.

14.Complete other tasks assigned by superior.

Location: Parañaque City (Near City of Dreams)

-Must have 3-5 experience in the same field

-Bachelor Graduate

-With License

-25 to 45 yrs old

-Salary: Negotiable

-With performance bonus

-13th month

-Mandated Goverment Benefits

Maintenance and Calibration

1. Performs troubleshooting and implements corrective action to immediately address emergency downtime, production delays and/or quality issues during the shift.
2. Implements maintenance works ensuring that the methods and materials applied are in accordance with the sound engineering and applicable standards.
3. Provides inputs and recommends action plans for the repairs and maintenance works.
4. Investigates root cause/s, implements and/or recommends cost-effective corrective action plans.
5. Performs calibration of all plant control and measuring equipment as maybe required ensuring that devices remain reliable and that these conform to applicable standards.

Condition-based Monitoring

1. Monitors operational performance efficiencies and performs analysis of problems encountered.
2. Performs vibration monitoring and/or thermal imaging as provided for in the preventive maintenance program.
3. Analyzes results, implements and/or recommends corrective/preventive action plan on the abnormalities and potential problems identified and communicates Supervisors and/or Manager for evaluation and approval of implementation.

Spare Parts Monitoring

1. Identifies and recommends action plans for the procurement of materials needed for the effective and on-time implementation of maintenance work.
2. Coordinates with the Maintenance Planners, Supervisors and Manager to ensure availability of materials.

Improvement Projects

1. Designs and performs cost estimates of improvement projects and submits to Supervisors and/or Manager for evaluation.
2. Implements improvement projects ensuring that these are in accordance with project specifications and applicable standards
3. Performs electrical/instrumentation installations ensuring safety and efficiency and that specifications are met.

Power System and Energy Management

1. Operates and tends the power generators as may be required during scheduled and unscheduled power interruptions.
2. Ensures that power is appropriately provided to critical processes and/or departments.
3. Monitors critical power system parameters, power factor, demand and energy of all critical process areas in the plant.

Other Tasks

1. Assures the accuracy and completeness of all drawings, files, engineering records, reports, prints, and tasks of assigned projects.
2. Learns and understands other processes through immersion and development training in other departments.
3. Actively participates in company programs and provides support at all times.
4. Establishes, maintains, recommends and implements a good housekeeping program for all areas of responsibility to ensure compliance to food safety standards set by GMP, HACCP & Halal.
5. Attends to night calls and other maintenance emergencies as the need arises.
6. Performs related work as may be assigned by the immediate superior.

QA is an expert in conducting end-to-end monitoring and feedback, reinforcing positive agent behaviors that will result to customer satisfaction, and reforming those that result to negative customer experience.  QA shall be able to assess how transactions are handled, and identify the areas that need improvement.

QA shall ensure that all agent-customer interactions result to positive experience and are performed in accordance to pre-determined compliance guidelines, through, but not limited to:

·         Live or recorded monitoring of agent interactions (both voice and non-voice) ensuring compliance to pre-determined quality guidelines.

·         Meeting the required number of evaluations on a daily, weekly, and/or monthly basis.

·         Provide accurate and impartial judgement on all transaction evaluations.

·         Regular coaching sessions with agents to reinforce good behavior and reform opportunities

·         Reporting of daily, weekly, monthly, and quarterly monitoring scores or any quality-related performance together with root-cause/data analysis and recommended action items.

·         Reporting of critical errors to Operations, Training, and HR, and monitor if the concerned party has completed the relevant corrective action procedures.  

·         Attending administrative hearings and deliberations resulting from the critical error callouts.

·         Facilitating QA rollouts and guidelines orientations for new-hires, and certifying agents prior to official endorsement to Operations.

·         Collaborating with Operations and Training in developing the technical and soft-skills of agents through coaching sessions, QA orientation, calibration sessions, rewards and recognition projects, etc.

·         Attending and facilitating calibration sessions, and sending relevant minutes and variance reports after each session.

·         Liaising with clients, and other internal groups as needed, on the creation/update of monitoring/compliance/knowledge-based tools and guidelines, etc.

·         Reporting agent and transaction compliance trends to the Quality Manager and/or QA Supervisor.

·         Identifying trends and opportunities for additional training or corrective action as needed and share feedback with immediate supervisor, Operations, and Training.

·         Taking proper action on disputes filed against transaction evaluations.

·         Participating in internal and external client meetings and performance reviews.

·         Participating in process improvement designs related to quality, technology (CRM/KRM), agent-customer interaction flows, etc.

·         Reviewing and submitting exceptional calls to be pooled for the good call library.

·         Performing physical or information security audits, and telecommunication line quality, and floor background noise as needed

Performing other duties as requested or required by the Quality Manager or QA Supervisor, including taking in calls and/or providing back office services.

Join the A-Team and experience the A-Life!

Salary: P70,000 - P90,000 (Monthly Package)

Schedule: Monday – Friday (Shifting/Rotational)

What are we looking for?

Skills Required:

• At least 3 years of L2 Service Desk/Support Operations Engineering experience preferably in an MSP environment
• Troubleshooting MS Windows Desktop and Server operating systems 
• MS Office 365 and Exchange Server troubleshooting and administration
• An in-depth understanding of MS Active Directory and Group Policy
• LAN / WAN troubleshooting
• Previous experience working for a Managed Services Provider is highly regarded
• At least one industry certification such as Microsoft, Citrix, Cisco or similar
• A proven ability to demonstrate initiative and attention to detail
• A customer centric approach displaying both empathy and integrity

• ITIL experience and/or certification

Nice to Have:

• Bachelor’s degree in information management, Information Technology, Information System, Computer Science, Business Administration, or equivalent
• A proven ability to demonstrate initiative and attention to detail
• A customer centric approach displaying both empathy and integrity
• ITIL experience and/or certification

What will you do?

• Remote incident resolution and request fulfilment to SLAs
• Active Directory administration
• User creation and termination requests.
• Remote configuration of hardware and software
• Create Knowledgebase articles and process documents, where possible.
• Reduce the volume of incidents by identifying and eliminating root cause through the pro-active problem management process
• Basic network troubleshooting and fault finding

• Work with third parties to Facilitate repair work for onsite desk side equipment
• Adherence to company’s service procedures.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Since 1998, our client has been helping organisations access technology to their business advantage. They achieve this by providing IT management, IT strategy and converged IT services to clients across Australia, New Zealand, Asia and North America.

To learn more about our awesome opportunities, visit connectos.co/careers

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Job Overview
Under broad guidance, executes and verifies software application tests.

Essential Functions
• Understands and reviews requirements, creates test plans and/or contributes in test estimations, manual and automation planning/strategies.
• Responsible for test case planning, authoring and execution of compliance products’ for client implementation projects.
• Executes test iterations, defect tracking and reports test results; troubleshoots and coordinates with team focusing on defect resolution.
• Partners and collaborates with Developers, Tech Leads/Managers, BAs/Consultants and other project stakeholders throughout the SDLC.
• Regularly coordinates with BAs and development teams in problem solving and resolving road blocks and issues.
• Regularly documents, tracks and escalates issues and feedback to management as appropriate.
• Strong experience in running manual and automated test scripts and identifying scope for areas for automation.
• Proactively seeks necessary managerial support to discuss/flag/challenge risks and mitigation plans
• Typically requires 3 years of prior relevant experience

Qualifications
• Bachelor's Degree Computer Science, a related field, or equivalent experience
 

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com