• Main role is to deliver projects across the Philippines with expertise in fitout works, client-facing and able to lead a small delivery team
• Provide CSA cost management and control from inception, through design, pre-construction, procurement, construction to final account. 
• Provide a full post contract cost management service, assist with the costing of all changes and the management thereof, validate progress and payment applications and assist with the compilation of the final account.
• To conduct feasibility studies and writing procurement reports
• To apply Value Management techniques at the outset of a project and where appropriate involve Turner & Townsend’s specialist Value Management team
• To manage estimating and cost planning activities to include taking ownership of and present the final cost plan
• To ensure that post-contract cost variances and change control processes are managed effectively
• To ensure the production of monthly post-contract cost reports and present them to the client
• To ensure that final accounts are negotiated and agreed; validate the monthly payment claims and prepare payment recommendation for MEP related works/packages.

The Nitty Gritty

We have over 6,200 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients. Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.

Our Why 

Datacom works with organizations and communities across Australia and New Zealand to make a difference in people’s lives and help organizations use the power of tech to innovate and grow. 

About the Role (Your Why)  

The Workforce Optimization team is responsible for several outsourced projects and services for some of our biggest clients in Datacom. We have a bigger purpose—not only are we focused on delivering awesome business outcomes, but we are also thinking, planning, and taking action on revolutionizing the technology industry!

The Workforce Planning Manager is responsible for analyzing, forecasting, and planning workforce supply and demand, as well as talent needs and gaps, to ensure that an organization has the right people with the right skills to support its business objectives.

What you’ll do   

The Workforce Planning Manager is responsible for (but not limited to):

• Analysing, implementing, and monitoring workforce planning initiatives to optimise and scale the evolving workforce and long-range plans.
• Collaborating with business leaders, strategic planning, HR, Finance, and other stakeholders across the company to review existing and future workforce needs and to ensure alignment with business objectives and financial goals.
• Collecting, interpreting, and evaluating workforce metrics to provide data-driven insights for internal and external talent pool assessments, headcount reviews, forecasting and business scenario planning, reviewing processes, and monitoring plan effectiveness.
• Lead the development, execution, and communication of the company’s workforce planning roadmap to optimize and scale an evolving global workforce and to create strategic long-range plans.
• Oversee workforce planning initiatives, including headcount metrics analysis, internal and external talent assessments, forecasting, plan roll-out, processes, and controls.
• Selecting, developing, and evaluating personnel to ensure the efficient operation of the function.

We are a pretty agile company. We are keen to respond to customer, technology, and internal stakeholders’ changing requirements, which can mean evolving in our roles to meet those needs. 

What you’ll bring  

• Extensive experience with workforce planning and scheduling in a large complex organisation – Ideally within a Business Process Outsourcing (BPO) environment
• Strong understanding of business requirements with an appreciation of business strategy, forecasting and workforce behaviour
• Ability to work on moderately complex assignments, requiring judgment in resolving issues and making recommendations.
• Assures adherence to budgets, schedules, work plans, and performance requirements.
• Ability to interact with a variety of stakeholders and team members across different business units
• Blend of commercial, technical, and consulting skills.
• Strong financial management practices with a clear understanding of the relationship between costs, utilisation, and project revenue
• Establishes and assures adherence to budgets, schedules, work plans, and performance requirement.
• Proven analytical and problem-solving skills.

We have a Hybrid work setup, and a flexible work schedule and we promote Work-Life balance an APAC focus means no graveyard shifts!

We also provide Competitive salary, exciting perks such as Spotter Bonus, HMO with Free Dependent, Leave credits, Performance bonuses, and a work-life balance environment.

• Oversees the Finance activities of the Manila Shared Services: SGS Gulf Limited – ROHQ and SGS Global Business Services Asia, Inc. and SGS Inspection Services SA – Philippine Branch, including the management reporting of assigned LOB in compliance to set standards that includes but not limited to SGS group reporting standards, Head Office reporting, generally accepted accounting principles
• Business Partnering, Finance & Regulatory Reporting, and Head Office Reporting. The FP&A will assist the FPD across a variety of tasks including preparation of Budget, Controls and Forecasting, and Business Units Costs and Expenses Variance Analysis
• Handles and monitors the Capital Expenditures of SGS Non-commercial entities including providing support to the business in building the CAPEX business case, financial models, inputs in project charter and details,
• Champion the Internal Control on Financial Reporting across all Philippine entities
• Oversees that Affiliates/Intercompanies Invoices or Recharges are managed timely and accurately in the proper accounting period across all Philippine entities – for non-commercial entities only
• QHSE coordinator for Local Finance

We are currently looking for a new Social Media Manager to join our team, who will be in charge of running multiple social media accounts on platforms including but not limited to Facebook and Instagram.

This would include creating regular posts on our social media platforms (photo posts, video posts and news article links created on easy-to-use platforms like Canva). Some content topics would be provided to you, and you would also be monitoring media regularly for stories and news relating to the Foundation's areas of work in order to come up with your own content ideas. All content would be focused on promoting awareness about improving animal welfare and sustainability.

The Social Media Manager will also work with other colleagues to brainstorm new ways to increase Lever Foundation's online presence and regional/global reach. Other work including helping draft online blogs and similar written content may occasionally be part of the job role.

This role will be based in the Philippines and will be part-time.

As a Quality Assurance Analyst your goals are, to conduct services like Functional Testing, Load Testing, Manual Testing, Unit Testing, Security Testing, and Deployment Testing and to ensure that the team you are working with are always thinking about quality while working on our customers goals. We believe quality is something that should be checked continuously throughout the process, not just at the end. 

Some of the day-to-day tasks are improving or setting up different quality activities during the development cycle, using data to prioritise and advocate for issues, working with the project team to write unit, integration, and end to end tests, and identifying risks with production releases. 

Primary Responsibilities:
Managing all daily operational activity, such as but not limited to:

• • Personnel performance, evaluations, priorities, training, certifications, scheduling, retention, and new hires.
  • Complete, and periodically maintain, proper departmental documention, such as but not limited to:
    • troubleshooting guides,
    • policies,
    • procedures,
    • processes,
    • resolution guides,
    • walkthroughs,
    • training material.
  • Ensuring documented departmental policies, procedures, processes, etc. are followed.
  • Apply strong triage methodologies for proper and timely creation, handing, resolution, management, communication, and closure throughout a Tier 2 trouble ticket life cycle.
  • Develop and maintain departmental and individual key performance indicators, per ticket-type SLOs, communication internal and content requirements, escalation SLAs, and reports that track key metrics associated to each.
  • Continually identify, define, and lead initiatives that improve the customer experience, reduce ticket duration, eliminate ticket creations, avoid repetitive tasks, and/or streamline ticket handling.
  • Maintain actual and forecasted personnel work demand calculators, with augments and training being completed prior to resource exhaustion.
  • Improve existing tools, data, and content utilized or provided by Tier 2 to customers, agents, and other AireSpring departments.
  • Act as the primary escalation point of contact for issues raised beyond technician and supervisors levels, and own a timely path to resolution and communication related to the escalation.
  • Implement and maintain a robust root cause data gathering method for all tickets and escalations, and seek to eliminate/reduce go-forward similar tickets and escalations through inter-departmental process/data improvement initiatives, customer/agent education, personnel training, documentation improvements, tool changes/development, and automation projects.
  • Set departmental standards, develop and maintain a robust quality assurance system, and manage the results to the standards. 
  • Ensure that the Tier 2 globally distributed technical support departments operate successfully 24x7 and that escalations and ticket management are performed by skilled and available resources during each shift.

Reporting Line

• • This position reports to the Minerals Director and oversees directly the Trade Services Operations Executive/s.

Primary Responsibilities    

• • Controls and organizes the technical operations of the Trade Services; ensuring compliance against SGS policies and procedures, ISO 9001, ISO 14001, ISO 45001, ISO/IEC 17020, Operational Integrity, and Minerals Business technical requirements and other company policies. In-charge in assisting the Minerals Director in growing the Minerals business. 

Specific Responsibilities   

• Oversees all the trade-related services and operations of the Minerals business in accordance with the company policies and procedures, Safety, Security, and other international standards to which SGS subscribes.
• Ensures the operational requirements and performance targets of the Trade Services operations are achieved through proper manpower planning, work distribution, performance monitoring and reporting.
• Develops and recommends new services consistent with SGS competencies and follows client requirements.
• Assists the Minerals Director by providing technical inputs to specific customer requirements for the development and/or improvement of marketing design, strategies, plans and their implementation.
• Assists the Minerals Director in preparing the budget for his Operations that will complement budget targets.
• Performs other related duties as may be assigned either in contribution to departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior.

As a sales manager for managed services company (MSP), your role is crucial in driving revenue and ensuring the success of your team. Here are some key aspects of your role that you should focus on:

1. Setting clear goals: It's important to establish clear and achievable sales goals for your team. These goals should be specific, measurable, attainable, relevant, and time-bound (SMART). By setting clear expectations, you can motivate your team and track their progress effectively.

2. Providing training and support: Invest in training programs to equip your sales team with the skills they need to succeed. Offer ongoing support and coaching to help them improve their performance. Providing feedback, guidance, and resources will help your team members reach their full potential.

3. Developing a strong team culture: Foster a positive and motivating work environment to keep your team engaged and driven. Encourage collaboration, recognize achievements, and celebrate successes. A strong team culture can boost morale and productivity.

4. Monitoring performance: Keep track of your team's performance through regular monitoring and analysis of key metrics. Identify areas for improvement and implement strategies to address any challenges. By monitoring performance, you can make data-driven decisions to optimize sales outcomes.

5. Building relationships: Develop strong relationships with both your team members and clients. Support your team members and build trust with them, fostering a positive working relationship. Cultivate relationships with clients to understand their needs and provide tailored solutions.

6. Implementing effective sales strategies: Develop and implement sales strategies that align with your company's objectives. Stay updated on industry trends and market conditions to adjust strategies accordingly. Experiment with different approaches to find what works best for your team.

7. Utilizing technology: Leverage technology tools and software to streamline sales processes, track performance, and analyze data. CRM systems, sales forecasting tools, and communication platforms can enhance productivity and efficiency within your team.

8. Handling challenges: Address challenges proactively and provide solutions to overcome obstacles. Be prepared to handle objections, address conflicts, and navigate difficult situations. Your ability to handle challenges effectively is crucial to maintaining a high-performing team.

9. Continuous improvement: Encourage a culture of continuous learning and improvement within your team. Offer opportunities for professional development, training, and feedback to help your team members grow and excel in their roles.

10. Communicating effectively: Maintain open and clear communication with your team members, superiors, and other departments within the organization. Keep everyone informed about goals, expectations, and progress to ensure alignment and collaboration.

By focusing on these key aspects of your role as a sales manager, you can lead your team to success and drive growth for your organization. Keep adapting to changes in the market and industry trends to remain competitive and achieve sustainable results.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Eram Talent is currently seeking a highly experienced and talented FM Design Manager to join our team in Saudi Arabia. As a leading independent Talent Acquisition Consultancy, we specialize in providing recruitment solutions for various industries, including Facilities Management (FM).

The FM Design Manager will play a key role in overseeing and managing the design process for FM projects. They will be responsible for ensuring that design deliverables meet client requirements and industry standards. The FM Design Manager will collaborate with project teams, clients, and stakeholders to develop innovative and practical design solutions.

Responsibilities

• Lead and manage the design team in the development of FM design concepts and solutions.
• Collaborate with project managers, architects, and engineers to ensure coordination and integration of design activities.
• Review and approve design drawings, specifications, and documentation.
• Ensure compliance with relevant codes, standards, and regulations.
• Participate in project meetings and present design concepts to clients and stakeholders.
• Manage the design process, including Design-Check-Approve-Authorize cycle.
• Provide technical expertise and guidance to team members.
• Stay up-to-date with industry trends and advancements in FM design.
• Coordinate with suppliers and contractors to source materials and ensure design implementation.
• Conduct site visits to monitor design implementation and provide recommendations.

• Bachelor's degree in Architecture, Engineering, or a related field.
• Minimum of 10 years of experience in FM design, with at least 5 years in a managerial role.
• Strong knowledge of FM design principles, codes, and standards.
• Proficiency in design software and tools.
• Excellent leadership and team management skills.
• Ability to manage multiple projects and prioritize tasks effectively.
• Strong communication and interpersonal skills.
• Experience in the Facilities Management industry is highly desirable.
• Fluency in English and Arabic is preferred.

Eram Talent, a leading Talent Acquisition Consultancy in the Facilities Management (FM) industry, is seeking a skilled FM Transition Manager to join our team. As an independent consultancy, E-Talent specializes in providing recruitment solutions to clients in various industries, including Facilities Management, Oil & Gas, Infrastructure, Energy, Transportation, and Health Care. Our global reach and network enable us to connect clients with highly qualified professionals from around the world. As an FM Transition Manager, you will play a critical role in managing the transition and implementation of FM services to new facilities in Saudi Arabia.

Responsibilities

• Lead the transition and implementation of FM services to new facilities in Saudi Arabia
• Develop and implement transition plans, ensuring that all phases of the transition are executed smoothly
• Coordinate with internal stakeholders, external vendors, and client representatives to ensure a seamless transition process
• Conduct site assessments to identify FM requirements and develop customized solutions
• Manage the recruitment and training of FM staff, ensuring that they are equipped with the necessary skills and knowledge
• Establish and maintain relationships with key stakeholders and clients, ensuring high levels of customer satisfaction
• Monitor and evaluate FM services to ensure compliance with established standards and performance metrics
• Provide regular progress reports and updates to senior management and clients

• Bachelor's degree in Facilities Management, Engineering, Business or related field
• Minimum of 7 years of experience in Facilities Management, with at least 3 years in a transition management role
• Strong knowledge of FM best practices, industry standards, and regulations
• Proven experience in managing FM transitions and implementing FM services in new facilities
• Excellent project management, organizational, and problem-solving skills
• Strong communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders
• Ability to work independently and manage multiple priorities
• Fluency in English is required, fluency in Arabic is highly desirable

Eram Talent is currently hiring for a Quality Assurance Manager (Luxury Experience) for one of our esteemed clients in Saudi Arabia. Our client, a leading company in the luxury industry, is looking for a dedicated and experienced professional to ensure the highest level of quality and customer satisfaction.

As a Quality Assurance Manager, you will be responsible for implementing and maintaining quality assurance processes and standards throughout the organization. Your role will involve developing and implementing quality control procedures, conducting regular audits and inspections, and creating reports to track and analyze quality metrics.

This is an excellent opportunity for an individual with a strong background in quality assurance, particularly within the luxury sector, to contribute to the success of a renowned company.

Responsibilities

• Develop and implement quality assurance processes, procedures, and standards
• Establish quality control checkpoints and conduct regular audits and inspections
• Monitor and analyze quality metrics, identifying areas for improvement
• Collaborate with cross-functional teams to implement corrective actions and improve quality performance
• Train and educate employees on quality assurance processes and standards
• Maintain up-to-date knowledge of industry standards and best practices in quality management
• Compile and analyze data and prepare reports on quality performance
• Ensure compliance with all relevant quality regulations and certifications
• Identify and address customer complaints and concerns related to quality
• Stay current with customer expectations and industry trends in luxury goods

• Proven experience as a Quality Assurance Manager, preferably within the luxury goods industry
• Strong knowledge of quality management systems and tools
• Solid understanding of relevant quality regulations and certifications
• Excellent analytical and problem-solving skills
• Detail-oriented with a focus on accuracy and precision
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to work well in a team and collaborate with colleagues at all levels
• Bachelor's degree in Engineering, Business Administration, or a related field (preferred)
• Certification in quality management (e.g., Six Sigma, ISO 9001) is a plus
• Fluent in English and Arabic

Eram Talent, a division of ERAM Group, is seeking a Health & Safety Manager with luxury experience for an exciting opportunity in Saudi Arabia. The selected candidate will be responsible for ensuring the highest standards of health and safety are implemented within luxury environments to create safe and secure spaces for both employees and guests. Eram Talent is an independent Talent Acquisition Consultancy committed to providing outstanding recruitment solutions and has a global reach and network to source high potential professionals from various industries.

If Selected, the job location would be based in Saudi Arabia.

Responsibilities

• Develop and implement health and safety programs and protocols specifically tailored for luxury environments
• Conduct regular safety inspections, risk assessments, and audits to identify potential hazards and areas for improvement
• Provide training and support to employees on health and safety practices
• Ensure compliance with all relevant health and safety laws, regulations, and industry standards
• Investigate incidents and accidents, identify root causes, and recommend corrective actions to prevent future occurrences
• Collaborate with cross-functional teams, vendors, and external stakeholders to ensure a safe and secure work environment
• Maintain accurate records and documentation related to health and safety

• Bachelor's degree in Occupational Health and Safety, Environmental Science, or a related field
• At least 8 years of experience in health and safety management, preferably in luxury environments
• Strong knowledge of health and safety laws, regulations, and industry standards
• Experience in conducting risk assessments and developing safety programs
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively with cross-functional teams
• Fluency in English, both written and spoken
• Professional certifications in health and safety (e.g., NEBOSH, OSHA) highly preferred

Eram Talent is currently seeking a highly skilled and experienced UOC and Call Center Manager to join our team in Saudi Arabia. As the UOC and Call Center Manager, you will be responsible for overseeing the operations of the Unified Operations Center (UOC) and Call Center, ensuring seamless coordination and delivery of services.

Your main responsibilities will include managing a team of call center agents, optimizing call center processes, and monitoring call center performance to achieve targets and goals. You will also be responsible for implementing strategies to improve customer service and enhance the overall customer experience.

The ideal candidate for this position has previous experience in call center management, strong leadership skills, and a deep understanding of call center operations. You must also have excellent communication skills and the ability to work effectively in a fast-paced environment.

• Minimum of 5 years of experience in call center management
• Bachelor's degree in a related field
• Excellent communication and leadership skills
• Strong analytical and problem-solving abilities
• Experience in implementing call center strategies and processes
• Proficiency in English; knowledge of additional languages is a plus
• Ability to work under pressure and meet targets
• Knowledge of industry best practices and emerging trends in call center management

Eram Talent, a division of ERAM Group, is seeking a highly skilled and motivated FM Commissioning Manager to join our team. As an independent Talent Acquisition Consultancy, Eram Talent is dedicated to providing outstanding recruitment solutions for the facilities management industry. With a global reach and network, we connect clients with high potential professionals who possess sophisticated skills in various industries such as real estate, hospitality, healthcare, retail, and commercial sectors.

As an FM Commissioning Manager, you will play a crucial role in overseeing the commissioning process and ensuring the successful implementation of facilities management systems for various projects. Your expertise will be integral in ensuring the operational readiness, functionality, and compliance of these systems.

If selected, the job location would be in Saudi Arabia.

Responsibilities

• Lead and manage the commissioning activities for facilities management systems in accordance with project plans and specifications.
• Develop and execute commissioning procedures and protocols to test and validate the performance of facilities management systems.
• Coordinate with clients, contractors, and stakeholders to ensure smooth integration of facilities management systems.
• Provide technical support and guidance to project teams and subcontractors during commissioning activities.
• Monitor the progress and quality of commissioning activities to ensure compliance with regulatory requirements and industry standards.
• Troubleshoot and resolve complex issues related to facilities management systems during commissioning.
• Prepare commissioning reports to document the outcomes and results of facilities management commissioning.
• Ensure adherence to safety regulations and procedures during commissioning activities.

• Bachelor's Degree in Engineering (Mechanical, Electrical or Civil) or a related field.
• Minimum of 7 years of experience in facilities management commissioning or a similar role.
• Strong knowledge of commissioning techniques and procedures in the facilities management industry.
• Experience in leading and managing commissioning teams in a facilities management environment.
• Proficiency in reading and interpreting engineering drawings, specifications, and blueprints.
• Excellent communication and leadership skills.
• Ability to work well under pressure and meet deadlines.
• Strong problem-solving and analytical abilities.
• Knowledge of relevant regulatory requirements and industry standards.
• Willingness to travel to project sites as required.

What Will You Do?

We are seeking a driven, customer-centric Territory Account Manager to join our growing Sales organization and expand the Arista brand of Open Networking platforms. In this role you will utilize a consultative sales approach to cultivate client relationships  with existing  accounts in addition to the development of new white space accounts. 

Arista appeals to forward-thinking organizations that value quality and innovation. Consequently, technical acumen and a track record of selling data center solutions is highly desirable.

Job Responsibilities:

• Exceed measurable sales objectives and extend the Arista brand enterprise accounts in addition to developing new logo accounts.
• You will be responsible for utilizing a consultative selling approach with key client stakeholders to address the business needs of hybrid cloud computing and siloed legacy IT systems across the Arista product portfolio including; Software-Driven Cloud Networking solutions, EOS (Open Source Network OS), Cognitive Campus Networking, WIFI Campus networking, Cloud Vision (Network Automation & Telemetry), Monitoring Fabric solutions in addition to NDR, Endpoint and our newly released AI-driven Network Identity Access security solutions. 
• Meet with key influencers, decision-makers, and C-levels to present Arista’s value proposition.
• Work with Arista systems engineers to design and position compelling solutions that drive down the total cost of ownership.
• Collaborate with technology partners to identify prospects and demonstrate best-in-class solutions
• Establish and manage key channel relationships in your territory.
• Formulate strategic and tactical account plans based on periodic business reviews with your prospects and customers.
• Conduct demand generation activities such as happy hours, lunch-n-learns and technology forums.
• Collaborate with Arista peers on marketing plans and best practices.
• Keep up-to-date with technology partner solutions, competing solutions and competitor strategies.

The Team

This position will typically report to a Regional Sales Director or Country Manager. You will be part of a team that includes the best field engineers in the cloud networking industry. And, you will have the support of our industry-leading Arista TAC, proof-of-concept
resources and executive team.

Data Solutions works with new customers to set up their data in Subscript and verify everything is correct

The basics

• The product ✨: We're building the premier metrics-first finance platform that empowers B2B SaaS leaders to create, understand, and tell the story of their business through numbers.
• The role you'll play on our team:
• You'll be the first point of contact for new customers after they've signed on to Subscript

Like all start-ups we're scrappy, but not scrappy on compensation: Subscript is committed to paying our awesome team members at market-rate. We're funded by First Round Capital and backed by several angel investors in high-growth B2B SaaS companies (including Frank Bien, previous CEO of Looker)

The Account Manager will serve as the primary point of contact for our clients, managing relationships and overseeing the successful execution of digital marketing campaigns. This role requires a blend of strategic thinking, project management skills, and a deep understanding of digital marketing channels.

Responsibilities:

• Client Relationship Management: Build and maintain strong, long-established client relationships. Understand client needs and objectives, and communicate them effectively to internal teams.
• Account Planning: Develop strategies to achieve sales and growth targets. Identify opportunities for upselling or cross-selling additional products/services.
• Communication: Serve as the primary contact for clients, addressing inquiries and resolving issues in a timely manner. Communicate effectively with internal teams to ensure client expectations are met.
• Project Management: Coordinate with internal teams to deliver projects on time and within budget. Monitor project progress and ensure client satisfaction throughout the process.
• Sales Support: Collaborate with the sales team to identify and pursue new business opportunities. Prepare proposals, presentations, and contracts for clients.
• Reporting and Analysis: Provide regular reports to clients on project status, performance, and key metrics. Analyze data to identify trends and areas for improvement.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field.
• 2-4 years of experience in digital marketing, with a focus on account management
• Proven experience as an Account Manager or in a similar client-facing role.
• Strong understanding of digital marketing channels, tools, and technologies
• Strong communication and interpersonal skills.
• Ability to build and maintain relationships with clients.
• Excellent project management and organizational skills.
• Familiarity with CRM software and other relevant tools.

Skills:

• Relationship-building
• Knowledge of digital marketing
• Understanding client KPIs and being able to communicate this to the team and meet client expectations
• Communication
• Problem-solving
• Project management
• Sales and negotiation
• Analytical skills
• Time management

Your Career

Our Commercial Sales Team is an important driver of company revenue and growth. As an experienced and dynamic sales professional, you will be responsible for leading and driving sales engagements into assigned commercial accounts in Malaysia. In this role, you are motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention.

You will be responsible for meeting and exceeding your quota by crafting and implementing strategic and tactical sales plans targeting deployments of the Palo Alto Networks Next-Generation Security Platform. This is a unique opportunity for a closer with a self-starter mentality to win business and market share by actively displacing competing technologies and further improving the security posture of existing customers. Oh, and did you say you love to sell? Because selling is what gets you out of bed every morning. This is not just a career – it’s a meaningful challenge that impacts our lives in the digital age.

Your Impact

• Prospect and sell into assigned commercial accounts, create and execute a robust sales strategy to penetrate into new accounts and expand into existing accounts
• Be the primary sales driver, managing a sales pipeline to deliver to quarterly/annual quota
• Strong discipline around managing sales stages and SFDC hygiene
• Deliver accurate weekly and quarterly forecast
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
• Communicate value propositions to clients and partners that speak intimately to their needs and requirements
• Generate velocity to deliver a predictable book of business and drive forecast accuracy utilizing channel ecosystem
• Develop and deploy marketing activities and plans to end users through our channel sales partners
• Engage a programmatic approach to demand, to generate, develop, and expand your territory
• Work collaboratively with all cross-functional resources to achieve your quota - inside sales, channel systems engineering, field marketing, cybersecurity sales specialists, the services team, sales ops (including deal desk and the response team), and others

We are seeking a dynamic and experienced individual to join our team as a HubSpot Account Manager. As the primary point of contact for our key clients utilizing HubSpot, you will play a crucial role in managing and nurturing these relationships. This position requires a deep understanding of HubSpot's functionalities, excellent communication skills, and a strategic mindset to drive client success and satisfaction.

Job Responsibilities

• Build and maintain strong relationships with key clients utilizing HubSpot.
• Understand clients' business goals, challenges, and objectives to align HubSpot solutions accordingly.
• Act as the main point of contact for all communication between the company and the key clients.
• Demonstrate in-depth knowledge of HubSpot's features, tools, and capabilities.
• Provide guidance to clients on maximizing the value of HubSpot for their specific needs.
• Stay updated on the latest HubSpot updates and industry best practices.
• Develop and implement strategic account plans to ensure client retention and growth.
• Identify upsell and cross-sell opportunities within existing client accounts.
• Collaborate with the sales team to drive new business from existing clients.
• Offer ongoing support to address any issues, questions, or concerns raised by clients.
• Work closely with the customer support team to resolve technical challenges promptly.
• Monitor and analyze clients' usage and performance metrics within HubSpot.
• Provide regular reports and insights to clients on the impact of HubSpot on their business.
• Proactively identify areas for improvement and optimization.

Experience & Skills Requirement

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience as an Account Manager or similar client-facing role.
• Demonstrated expertise in working with HubSpot or similar CRM/marketing automation platforms.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.
• Ability to collaborate effectively with cross-functional teams.

Your Career

As we continue to grow as an organization, we are hiring premier Named Account sales professionals to run and drive sales engagements into Strategic Enterprise accounts in the Philippines. You will be expected to exceed sales quota by creating and implementing strategic account plans targeting Enterprise wide deployments of the Palo Alto Networks Next Generation Security Platform. Partnering with a systems engineer, you will displace competing technologies and build market share within your targeted list of major accounts.

You are motivated by a hunger to solve critically difficult challenges that face our clients. You develop trusted relationships at a high executive level, focusing on the strategic nature of the partnership. This means that you have a concrete understanding of our product suites, and are able to help identify areas that can be resolved by our solutions. Your credibility will guide customers in their search to transition to a more secure online environment. You feel empowered by our product offerings - and love a technical challenge. 

Your Impact

• Acquire, lead, and develop major Enterprise accounts in Philippines
• Strong account management skills to identify cross-selling and up-selling opportunities within targeted major accounts
• Conduct effective presentations to C—level sales planning, leading to accurate forecasting of the business
• Establish relationships with and sell through channel partners
• Demonstrate knowledge of cybersecurity industry, products, and competitor offerings 
• Rolodex of mid to senior level connects in the named accounts

The primary function of the Outlet Manager is to administer the successful planning, organization and co-ordination of all Mireio floor activities including exceptional Mireio service execution, labor forecasting and control (scheduling), leading a management and service team of colleagues, with a focus on guest, colleague, owner and brand awareness. The Outlet Manager will assure the success of all Mireio events while maintaining high service standards. Adherence to established policies, standards and procedures are required at all times in order to achieve high levels of customer satisfaction, quality service, compliance with corporate policies and procedures and local regulations while meeting/exceeding financial goals.  The Outlet Manager will lead a management and service team of colleagues to a common goal for the guest, colleague, owner and brand awareness. 

• Ensure quality guest service at all times, ensure hotel standards are adhered to. 

• Ensure all hotel standards are adhered to as outlined in the employee handbook. 

• Hold monthly communication meetings, plus daily pre, mid and post briefings with leaders and staff. 

• Make decisions that are in the best interest of our constituents – colleagues, guests, owners, and brand. 

• Follow details as required on printed information, convention resumes, event contracts as required.  

• Set the highest standards specific to grooming and overall professionalism. 

• Ensure all situations are handled with our values in mind – Respect, Integrity, Teamwork and Empowerment. 

• Ensure all room set ups are accurate, timely and meet established standards. 

• Ensure maintenance of all equipment is maintained, through an ongoing deficiency program. 

• Meet clients for specific rooms and functions 

• To critically assess procedures, policies, and methods of operation and alter them where necessary 

• To ensure that all equipment, fixtures and furniture of the department are kept in good supply and in the best repair possible 

• Perform daily inspection of Mireio functions for readiness according to standards. 

• Responsible for all opening/closing procedures of shift, including Log Book, pre-meal shift, guest comment card process, and menu engineering. 

• Maintain fast, accurate service, positive guest relations, and ensure products are consistent with company quality standards. 

• Supervision of tabletop presentation for meal service. 

• Handle guest complaints in the most diplomatic manner. 

• Ensure food quality and 100% customer satisfaction. 

• Complete menu knowledge of all Mireio options 

• Monitor speed of service and exercise quality control for both food and beverage. 

• Schedule dining room personnel with forecasted business ensuring that staffing is adequate and yet within budgetary goals.  

• Create promotions and recommend price adjustments based on market trends, quarterly competitive analysis and product sales mix.

• Responsible for the Mireio department’s capital improvement expenditures  

• To ensure the financial success of the department by monitoring productivity, revenues and costs. To proactively implement appropriate procedures or programs wherever necessary. 

• To ensure all financial reporting is maintained and accurate (billing, payroll, etc.) 

• To participate in the budgeting process of the department by establishing clear and precise priorities for operational and renovation capital expenditures. 

• Profit & Loss management by following cash control/security procedures manages labor, review financial reports, and takes any appropriate actions. 

• Monitoring and controlling Micros system in appliance to guest checks and hotel reports  

• Develop and implement cost saving and profit enhancing measures 

• Understand both the restaurant’s and the hotel’s financial goals to achieve superior long-term financial returns to our shareholders 

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As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role:

In a Project Management – Professional Services role, you’ll use best-in-breed PM tools to help us deliver products that will change the world of fintech. This will include overseeing the development of new products and services as well as new internal information systems and applications, new technology integrations, and infrastructure build-outs.

What you will be doing:

• Plans and coordinates all aspects of  projects from initiation through delivery.

• Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.

• Identifies needed resources for projects, defines and assigns major project roles.

• Creates project charters to identify project scope, critical success factors, risks, etc.

• Manages the project work plan and holds the team and project resources accountable to variances in budget and hours.

• Possess thorough understanding of estimation, letters of agreement, master service agreements, staffing model, average bill rates and cost structure by level.

• Working with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams.

• Managing project risk and assisting with problem resolution.

• Serving as liaison between technical and non-technical teams.

• Other related duties as assigned.

What you will need:

• Overall 10 years of solid Project Management experience for Information Technology and/or Financial Services.

• Extensive knowledge of project management standards, processes, procedures and guidelines as well as various IT project methodologies and life cycles.

• Flexibility with the working arrangement. As this would be an end-to-end project manager role, we would require candidates to be open working across Asia Pacific with clients around this region.

• Advanced skills with project management software.

• A bachelor’s in computer science, management information systems or business administration or the equivalent experience – PMP (Project Management Professional) certification may be required.

Additional Bonus:

• Project Management experience for Reconciliation Systems Implementation projects is a big plus.

• Familiarity with FIS Data Integrity Manager (formerly IntelliMatch)

What we offer you:

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

• Competitive salary and benefits

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing

• Sells products and/or services and develops new account relationships.

• Solicits and maintains network of prospects.

• Initiates contact with prospective customers to sell targeted FIS products and/or services.

• Works as a member of a sales team to sell assigned products or services to identified key accounts.

• Demonstrates product knowledge including various solutions, markets and competitive intelligence.

• Prepares and presents proposals to clients utilizing FIS resources and tools.

• Negotiates, structures and closes “deals” that meet customer expectations and FIS’s ability to deliver; utilizes appropriate company resources per the resources plan to provide product marketing support or specialized product sales expertise.

• Assists in the development of sales plans and strategies.

• Meets sales goals and objectives.

• Other related duties assigned as needed.

What you bring

• Strong experience in Sales

• Strong experience in selling Software Sales/ Application Sales

• Strong experience selling to Banks/ Financial services Industry.

• Good understanding of Lending or Credit domain

What we offer you:

• A competitive salary and benefits.

• Great workspaces with dedicated and motivated colleagues.

• A variety of career development tolls, resources and opportunities

#LI-NS1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

The position develops an outstanding talent pool and serves as an ambassador for the extraordinary career opportunities and service culture of the hotel. The HR Manager showcases a strong interpersonal & networking skills and team-building strengths and builds a reputation for the brand to be the employer of choice. 

FOCUS ON TIMELY AND STRATEGIC RECRUITMENT SYSTEM 

• Develop strategies in pooling for talents 

• Expand the network in the industry to better source out talents 

• Continuously improve the recruitment process and implement recruitment innovations 

• Conduct assessment/interviews for talents and other related tasks for recruitment.  

• Assist Director of Talent & Culture for other key positions (Department Heads and Executives) as assigned

• Works with Division and Department and requisition and interview logistics

• Prepares Job Flash and Job Postings on different Job Boards

• Works with Manpower Agencies for the requisition of outsourced staff

• Prepares Job Offer, Employee Contract and Onboarding materials for New Hires

• Prepares Employee Action Form as documentation of all employee movement