Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila

Work Schedule: Morning or Afternoon shift, Monday-Friday (8-hour shift only)

Experience Level: 3-5 years

No. of employees required: 7

About the Role:

We are looking for an experienced QA Tester/Analyst to join our quality assurance team. As a QA Tester/Analyst, you will be responsible for ensuring the quality and functionality of our software applications by conducting thorough testing and analysis. You will collaborate with developers, project managers, and business stakeholders to identify issues, track defects, and ensure high-quality deliverables throughout the software development lifecycle.

Key Responsibilities:

Test Planning and Strategy

• Develop and execute test plans, test cases, and test scripts based on business requirements and technical specifications.
• Define test scenarios and strategies for different types of testing (e.g., functional, regression, performance, security, usability).
• Work closely with stakeholders to gather and analyze requirements and define testing objectives.
• Collaborate with project teams to ensure comprehensive test coverage and quality standards.

Manual and Automated Testing

• Perform manual testing for web, mobile, and desktop applications, identifying bugs, issues, and inconsistencies.
• Develop and maintain automated test scripts using testing frameworks and tools (e.g., Selenium, JUnit, TestNG, or others).
• Conduct regression testing to ensure that new changes do not negatively affect existing functionalities.
• Perform functional, integration, user acceptance, and system testing on new software releases.

Defect Identification and Reporting

• Identify, document, and track defects, providing clear and actionable feedback to developers.
• Reproduce issues and work with development teams to troubleshoot and resolve defects in a timely manner.
• Maintain detailed records of test results, issue logs, and steps taken to replicate problems.
• Verify bug fixes and perform follow-up testing to ensure successful resolution of issues.

Collaboration with Development Teams

• Work closely with developers to understand the technical architecture and design of applications.
• Participate in daily stand-ups, sprint planning, and retrospectives to ensure alignment with development goals and timelines.
• Provide feedback on product features and functionality, focusing on usability and quality.
• Collaborate with cross-functional teams to ensure a smooth handoff between testing, development, and deployment stages.

Test Environment Setup and Configuration

• Set up and maintain test environments for manual and automated testing.
• Ensure test data is prepared and structured for accurate testing outcomes.
• Monitor test environments for stability, identifying and resolving issues that could impact testing.

Continuous Improvement and Best Practices

• Stay updated on the latest testing tools, technologies, and methodologies.
• Suggest improvements to current testing processes, workflows, and tools.
• Contribute to the development of best practices for testing and quality assurance across the team.
• Participate in code reviews and provide feedback on testing-related aspects of code development.

Documentation and Reporting

• Document and report test results, including defect details, status reports, and final test reports.
• Create test coverage reports, ensuring all functional and non-functional requirements are addressed.
• Communicate testing progress, risks, and issues to stakeholders and management.

Qualifications and Skills:

• Education: Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
• Experience:
• 2-4 years of experience in software testing, with a focus on manual and automated testing.
• Proven experience in identifying, analyzing, and documenting software defects.
• Experience with testing web, mobile, and desktop applications.
• Familiarity with the software development lifecycle (SDLC) and Agile methodologies (e.g., Scrum, Kanban).
• Experience with defect tracking tools (e.g., Jira, Bugzilla, or others).
• Technical Skills:
• Strong knowledge of testing methodologies (e.g., black-box testing, white-box testing, performance testing).
• Proficiency in using automated testing tools such as Selenium, JUnit, TestNG, Postman, or other test automation frameworks.
• Familiarity with version control systems (e.g., Git) and continuous integration tools.
• Experience with API testing (REST/SOAP) and tools such as Postman, SoapUI, or similar.
• Knowledge of database management and writing basic SQL queries for test data validation.
• Familiarity with performance testing tools such as LoadRunner or JMeter is a plus.
• Strong understanding of cross-browser and cross-device testing.
• Soft Skills:
• Excellent analytical and problem-solving skills with attention to detail.
• Strong communication skills, both verbal and written, with the ability to document issues clearly and concisely.
• Ability to work independently and as part of a collaborative team.
• Strong time-management skills, with the ability to prioritize tasks and meet deadlines.
• Ability to handle multiple tasks and work under pressure in a fast-paced environment.
• A proactive attitude toward improving processes and overall product quality.
• Certifications (preferred):
• ISTQB (International Software Testing Qualifications Board) certification or equivalent.
• Certified Software Tester (CST) or other relevant certifications.
• Experience with Agile frameworks and Scrum certification is a plus.

The HR Manager oversees and leads human resources programs, ensuring alignment with organizational goals and compliance with applicable laws. This role involves managing HR operations, onboarding staff, supporting team members and virtual assistants, processing contracts, improving retention strategies, and promoting a safe and engaging work environment.

TASKS:

• Oversee and optimize HR operations, ensuring efficiency and compliance.
• Manage vendor relationships, contracts, and independent contractor (IC) documentation.
• Design and implement onboarding processes, training programs, and orientation sessions.
• Develop and maintain HR-related reports and metrics to guide organizational decisions.
• Foster a culture focused on engagement, service excellence, and high performance.
• Address Independent Contractor concerns promptly while ensuring resolution aligns with company policies.
• Lead initiatives to improve retention, promote Independent Contractor well-being, and enhance workplace safety.
• Ensure compliance with labor laws and organizational policies.

QUALIFICATIONS:

• Minimum of 4 years of experience in human resources, with a proven track record of leadership.
• Excellent written and verbal communication skills, with exceptional fluency in English.
• Strong organizational and time-management abilities.
• Proficient in Microsoft Office Suite and Google Workspace.
• In-depth understanding of HR processes, policies, and labor laws.
• Demonstrated ability to maintain confidentiality and handle sensitive information with integrity.
• Ability to work independently and collaborate across teams effectively.
• Permanent work-from-home capability.

RATE AND REWARDS:

• Rate is as high as $1800 (USD) monthly
• Employment Type: Independent Contractor
• Free Training
• Paid Time Offs
• HMO Coverage
• Performance-Based Increase
• Permanent Work From Home

Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila

Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)

Experience Level: 3-5 years

No. of employees required: 2

About the Role:

We are seeking a dedicated and results-driven Project Manager to lead and manage projects from initiation to completion. The Project Manager will be responsible for ensuring projects are delivered on time, within budget, and meet the specified requirements. This role requires strong leadership, organizational, and communication skills to manage cross-functional teams, track project progress, and communicate effectively with stakeholders.

Key Responsibilities:

Project Planning and Execution

• Lead the planning, execution, and delivery of multiple projects simultaneously.
• Define project scope, goals, deliverables, and timelines in alignment with business objectives.
• Develop detailed project plans, including schedules, resources, and budgets.
• Monitor project progress and adjust plans as needed to meet changing requirements and deadlines.

Team Leadership and Collaboration

• Lead, motivate, and manage project teams, ensuring that team members are clear on their roles and responsibilities.
• Foster a collaborative team environment to ensure high performance and commitment.
• Ensure timely delivery of project milestones, managing resources effectively to achieve project objectives.

Stakeholder and Client Management

• Maintain regular communication with project stakeholders, including senior management, clients, and vendors.
• Present project updates, risks, and recommendations to stakeholders, ensuring alignment and transparency.
• Build and maintain positive relationships with clients, understanding their needs and ensuring their satisfaction.

Risk and Issue Management

• Proactively identify project risks and issues, developing mitigation strategies to address them.
• Resolve conflicts and obstacles that may arise during the course of the project.
• Ensure that issues are documented, tracked, and communicated to relevant stakeholders.

Quality Assurance and Compliance

• Ensure that project deliverables meet quality standards, business requirements, and customer expectations.
• Oversee the implementation of quality control processes, ensuring compliance with industry standards and internal guidelines.
• Conduct post-project evaluations to identify areas for improvement and implement best practices.

Budget and Resource Management

• Manage project budgets, including cost estimation, tracking expenditures, and ensuring projects are delivered within financial constraints.
• Allocate resources effectively and monitor resource utilization throughout the project lifecycle.
• Negotiate with vendors and contractors to ensure that project resources are available and meet budgetary requirements.

Skills:

• Education: Bachelor’s degree in Project Management, Business Administration, or a related field.
• Experience:
• 5-8 years of experience in project management, with a successful track record of delivering complex projects.
• Experience managing cross-functional teams and stakeholders at all levels.
• Experience working in [specify industry, if needed, e.g., IT, construction, finance].
• Technical Skills:
• Strong understanding of project management methodologies (e.g., Agile, Waterfall, Scrum).
• Proficient in project management software (e.g., MS Project, Jira, Asana, Trello).
• Experience with budget management, resource planning, and scheduling tools.
• Soft Skills:
• Excellent leadership, decision-making, and problem-solving skills.
• Strong communication, negotiation, and interpersonal skills.
• Ability to work under pressure, handle multiple priorities, and meet deadlines.
• High attention to detail and organizational skills.
• Certifications (preferred):
• Project Management Professional (PMP).
• Agile Certified Practitioner (ACP).
• PRINCE2 Foundation/Practitioner.

Octal Philippines Inc., a leading player in the Information Technology and Services industry, is seeking a dedicated and passionate PM - Customer Support Manager to join our dynamic team. This role is pivotal in ensuring that our clients receive exceptional support and service throughout their journey with us. The ideal candidate will possess a strong background in customer service management, with experience in managing support operations from a project management perspective. You will be responsible for leading a talented team of customer support representatives, ensuring their performance aligns with our strategic goals and high customer satisfaction standards. Your leadership will involve developing and implementing support strategies, tracking performance metrics, and working closely with other departments to enhance our service offerings. As a PM - Customer Support Manager, you will also play a critical role in training and onboarding new team members. We're looking for someone who is not only a strong leader but also has a deep understanding of customer needs in the technology sector. This position offers a unique opportunity to affect change and innovation in our customer support processes, with a focus on continuous improvement and client satisfaction. If you are driven by results and have a passion for providing top-notch service, we encourage you to apply and become a part of Octal Philippines Inc.'s mission to deliver excellence in IT services.

Responsibilities

• Lead and manage the customer support team to ensure high levels of customer satisfaction and service excellence.
• Design and implement customer support processes and best practices to improve efficiency and service quality.
• Monitor, analyze, and report on key performance indicators (KPIs) to track team performance and customer satisfaction levels.
• Develop training programs for new hires and ongoing training for existing team members to enhance their skills.
• Collaborate with product and development teams to resolve customer issues effectively and improve product offerings.
• Act as the primary point of contact for escalated customer concerns and provide timely resolution solutions.
• Create a customer feedback loop to gather insights and drive continuous improvement in service delivery.

• Bachelor's degree in a relevant field or equivalent experience in customer service or support management.
• Proven experience as a Customer Support Manager or similar role in the IT industry.
• Strong understanding of customer service metrics and best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze data and draw actionable insights to improve performance.
• Experience with ticketing systems and customer relationship management (CRM) software.
• Strong problem-solving skills and ability to manage difficult situations professionally.

We are seeking an enthusiastic and goal-oriented Team Manager - Travel to join our dynamic team in Mandaluyong, Philippines. As a Team Manager, you will play a crucial role in leading and developing a team of travel consultants, ensuring exceptional customer service and driving performance to meet and exceed key performance indicators (KPIs).

• Lead and motivate a team of travel consultants, fostering a collaborative and customer-focused environment
• Drive team performance by setting clear goals, monitoring KPIs, and implementing strategies for continuous improvement
• Provide coaching, mentoring, and performance management to develop and enhance team members' skills
• Analyze team metrics, including attrition, shrinkage, and other critical performance indicators
• Identify trends in customer behavior and preferences, providing valuable insights to senior management
• Implement and drive organizational initiatives within the team
• Collaborate with other departments to ensure seamless operations and customer satisfaction
• Stay updated on travel industry trends and best practices, incorporating them into team processes
• Conduct regular team meetings and one-on-one sessions to address concerns and celebrate successes
• Ensure compliance with company policies, procedures, and industry regulations

Octal Philippines Inc. is looking for an experienced and dynamic IT Project Manager to lead our IT project initiatives. The ideal candidate will be responsible for overseeing the planning, execution, and completion of projects within the IT department. This role requires strong leadership skills, the ability to manage multiple tasks, and a proven track record of delivering projects on time and within budget. If you have a passion for technology and a commitment to driving excellence, we want to hear from you!

QUALIFICATIONS:

 Bachelor's degree in Computer Science, Information Technology, or a related field.

 3+ years of experience in IT project management, with a focus on software development projects.

 Proven experience in managing banking-related software projects is a plus.

 Strong understanding of the software development life cycle (SDLC), including requirements analysis, development, testing, and deployment.

 Experience with Agile/Scrum project management methodologies.

 Strong communication and interpersonal skills, with the ability to work closely with both technical teams and banking clients.  Experience using project management tools (e.g., Jira, Microsoft Project, Redmine).

 PMP, PRINCE2, or ScrumMaster certification is a plus.

 Experience with API integration and/or data migration projects is an advantage.

• Lead and manage multiple software development projects for clients, ensuring that all deliverables meet project timelines, quality, and budget.
• Collaborate with business analysts, developers, QA teams, and other stakeholders to define project scope, goals, and deliverables.
• Develop and manage detailed project plans, resource allocation, timelines, risk management, and communication plans.
• Continuously assess and monitor project risks, identifying potential issues early and proactively developing mitigation strategies.
• Maintain continuous alignment of project scope with business objectives and make recommendations for changes where necessary.
• Ensure clear communication with clients, providing regular updates on project status, risks, and issues.
• Coordinate and facilitate client meetings, including requirements gathering, testing updates, and project status reviews.
• Track and monitor project progress and performance metrics.
• Ensure proper adherence to change management processes.
• Ensure that projects follow industry standards and established methodologies

Why Join Us?
Job Stability: Over 35 years of market success, offering long-term security.
Work with a luxury brand that values customers - 3,000+ 5-Star Reviews on Trustpilot.
Be part of a growing, innovative company in the fine jewelry industry.
Competitive opportunities for skill development and career advancement.

If you’re a performance-driven and detail-oriented project manager with a background in marketing, this position is perfect for you.

We are seeking an ambitious Marketing Professional to join our growing online retail company. In this role, you will work directly with our directors, playing a crucial part in our success by developing and executing marketing strategies across various digital platforms, and making a tangible impact on the company’s growth.

Key Responsibilities:

• Create and manage project plans, timelines to ensure timely delivery.
• Coordinate work with internal teams and external contractors.
• Identify potential issues and develop solutions to mitigate risks
• Create and implement automations and systems to improve efficiency.

Requirements:

• Excellent Work Ethic: Dedicated and committed to delivering high-quality work consistently.
• Project Completion: Focused on successfully delivering projects to completion on time and with quality.
• Strong Problem-Solving Skills: Capable of analyzing challenges and finding effective solutions.
• Effective Decision Making: Confident in making well-informed choices to drive results.
• Ecommerce experience is beneficial.

Apply Now to be part of a team that cares about its customers and values its people.

About Us:
Brilliance.com is a top online retailer based in Boynton Beach, Florida, specializing in diamonds, engagement rings, and fine jewelry. For over 35 years, we’ve been the highest-rated online diamond store, proudly holding thousands of 5-star reviews.

Compensation / Terms: $ 800 - $1200 per month.

• 3+ years of experience in marketing project management or a related role.
• Proven track record of managing marketing campaigns and cross-functional projects successfully.
• Proficiency in project management tools (e.g., Trello, Asana, Monday.com, Jira).
• Familiarity with marketing platforms (e.g., HubSpot, Salesforce, Google Ads, social media management tools).
• Understanding of digital marketing techniques, including SEO, PPC, and content marketing
• Strong organizational and multitasking skills to handle multiple projects simultaneously.
• Exceptional communication and leadership abilities to manage teams and collaborate with stakeholders.
• Analytical skills to evaluate project performance and ROI.

Terms:

• M-F, weekends off.
• Permanent Remote.
• Attendance Bonus.
• Performance Bonus.
• 13th Salary (after completing one year).
• Paid Christmas, NY, Easter Off + 5 Days PTO.

A Virtual Medical Manager manages and leads a team of virtual assistants, with the primary role of ensuring congruence between the virtual assistant’s performance and the clients’ expectations.

TASKS;

• Managing the day-to-day planning, operations, and problem-solving of a team of Medical Client-VA pairs to meet with required targets set by clients as a Virtual Medical Manager
• Partnering with clients in creating task lists for productivity and profitability of their businesses and Client-VA pairs
• Working with clients to help grow their businesses with the help of all services offered by Global Medical as Virtual Medical Manager
• Medical Client-VA management
• Managing the clients and their needs with Global Medical’s services (Mitigating concerns, anticipating growth, identifying patterns, handling situations, high-level escalations, negotiations, etc.)

QUALIFICATIONS:

• A Degree in a medical or healthcare-related field is preferred
• At least three years of Healthcare/Medical Management/ Remote Management experience (Familiar with Operational Processes)
• Highly proficient in the English Language (Both written and oral)
• Can perform under pressure and work alongside high-level professionals in a team environment
• Self-starter and highly-motivated
  Is focused, organized, and has a growth mindset
• At least one year of Training and Development experience (preferred but not required)
• Ability to think outside the box: can understand requirements and create solutions if necessary
• Must be efficient with MS Office applications and Google Suite
  

SYSTEM REQUIREMENTS:

• PRIMARY
• Computer Processor: Intel Core i5-5000 (5th Gen or higher) or AMD Ryzen 5 or higher
• Computer Memory/RAM: 8.00 GB
• Computer Operating System: At least Windows 10/11 64-bit or macOS Ventura
• Headset: Any USB-type headset with noise-cancelling feature
• Camera: Capable of a clear and crisp video output
• BACK-UP
• Computer Processor: Intel Core i3-5000 (5th Gen or higher) or AMD Ryzen 3 with 8 Cores or higher (2015 or later)
• Computer Memory/RAM: 4.00 GB
• Computer Operating System: at least Windows 10/11 64-bit or macOS Ventura
• Headset: Any USB-type headset with noise-cancelling feature (Optional)

RATE AND REWARDS:

• Rate is as high as $1400 (USD) monthly
• Employment Type: Independent Contractor
• Free Training
• Paid Time Offs
• HMO Coverage
• Performance-Based Increase
• Permanent Work From Home

A Client Services Manager manages and leads a team of virtual assistants, with the primary role of ensuring congruence between the virtual assistant’s performance and the clients’ expectations.

TASKS;

• Managing the day-to-day planning, operations, and problem-solving of a team of Medical Client-VA pairs to meet with required targets set by clients as a Client Services Manager
• Partnering with clients in creating task lists for productivity and profitability of their businesses and Client-VA pairs
• Working with clients to help grow their businesses with the help of all services offered by Global Medical as Client Services Manager
• Medical Client-VA management
• Managing the clients and their needs with Global Medical’s services (Mitigating concerns, anticipating growth, identifying patterns, handling situations, high-level escalations, negotiations, etc.)

QUALIFICATIONS:

• A Degree in a medical or healthcare-related field is preferred
• At least three years of Healthcare/Medical Management/ Remote Management experience (Familiar with Operational Processes)
• Highly proficient in the English Language (Both written and oral)
• Can perform under pressure and work alongside high-level professionals in a team environment
• Self-starter and highly-motivated
  Is focused, organized, and has a growth mindset
• At least one year of Training and Development experience (preferred but not required)
• Ability to think outside the box: can understand requirements and create solutions if necessary
• Must be efficient with MS Office applications and Google Suite
  

SYSTEM REQUIREMENTS:

• PRIMARY
• Computer Processor: Intel Core i5-5000 (5th Gen or higher) or AMD Ryzen 5 or higher
• Computer Memory/RAM: 8.00 GB
• Computer Operating System: At least Windows 10/11 64-bit or macOS Ventura
• Headset: Any USB-type headset with noise-cancelling feature
• Camera: Capable of a clear and crisp video output
• BACK-UP
• Computer Processor: Intel Core i3-5000 (5th Gen or higher) or AMD Ryzen 3 with 8 Cores or higher (2015 or later)
• Computer Memory/RAM: 4.00 GB
• Computer Operating System: at least Windows 10/11 64-bit or macOS Ventura
• Headset: Any USB-type headset with noise-cancelling feature (Optional)

RATE AND REWARDS:

• Rate is as high as $1400 (USD) monthly
• Employment Type: Independent Contractor
• Free Training
• Paid Time Offs
• HMO Coverage
• Performance-Based Increase
• Permanent Work From Home

You are also expected to:

• Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations;
• Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line;
• Identify the training needs that will equip the staff with fundamental skills and knowledge; - Have a thorough understanding of the various system tools and operational procedures utilized within the program;
• Collaborate with stakeholders on a regular basis for changes on promotions and updates; and
• Conduct all defined and required process compliance and adherence to all team members, partners and, third-party providers.

• Need strong programming background using either Java or Javascript/Typescript.
• With wide exposure to designing, developing, and maintaining automated test scripts using standard automation tools and frameworks, preferably Playwright and Selenium
• Playwright: A minimum of 2 years of experience in Playwright is required (manual testing experience is acceptable for the rest)
• Selenium: At least 4 years of experience is necessary if the candidate does not have Playwright experience
• Expert with Software QA standards like creating test scenarios in BDD, triaging issues and bugs and how to properly raise them, organize and document important processes and workflows for the project and the team, and able to plan and execute different testing cycles like functional, end-to-end, integration, regression.
• CI/CD: A minimum of 2 years of experience is required. Has a good understanding of CICD implementation with respect to test automation, i.e. how to build, execute, and analyze automation server jobs and pipelines. Having experience setting up jobs and pipelines for the CICD implementation is a plus.
• API Testing: At least 2 years of experience is required. Needs to have background in executing and automating API tests, and helps with the setup of configurations (authentication of API calls, build requests, POC on exposed APIs that can be used) before testing.
• Needs significant exposure to agile software development, how to manage tasks within sprints and knows what to expect in dealing with the agile mindset.

Managers in this role get to:

Impact the business: By driving results aligned with stated goals for performance metrics, telephony metrics, utilization, productivity, attendance, and attrition.

Manage administrative responsibilities: Such as attendance tracking, queue administration, and corrective delivery.

Influence the lives of others: Develop, train, and manage team members.

Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.

Keep morale high: Ensure motivational programs are in place and encourage frequent recognitions.

Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports, analysis, and/or keen observations.

Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.

Keep leaders informed: Relay important information in the form of timely and accurate reports. 

Leaders in this role get to:

Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.

Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations.

Improve the company: Make recommendations to enhance processes and boost ease and efficiency.

Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.

Empower the workforce: Determine training needs to equip staff with fundamental skills and knowledge.

The Technical Account Manager I (TAM-I) is an integral part of the Registry Customer Support Team. This position takes ownership and works alongside the technical and operational organizations to optimize Customer Experience, System Quality, and Operational Efficiency.

Responsibilities include handling all support cases and inquiries, including supporting customers who use Registry products and tools along with monitoring and troubleshooting the Registry platform, product set, and customer integrations to the product suite.

The expectation for this position is to be able to solve a high percentage of customer inquiries via Web, Email, and Phone connected to a Support Ticketing System, and work directly with the external Customers and internal Team Members to identify and resolve customer issues.

The Customer Support team works on a 365x24x7 roster. This position may be required to work weekends and evenings.

Essential Duties and Primary Accountabilities

• Fields help desk calls, chat, email, and/or other communication from users with inquiries regarding Registry systems, products, policy compliance, and similar concerns.
• Maintain customer tickets with current information and provide draft updates for support documentation if requested.
• Assist customers with the use of the Registry product suite. Collect, analyze, investigate, and resolve customer-facing issues based on the facts presented by the customer and knowledge of the product line. Applies knowledge of Registry systems and products to solve problems.
• Consult with users to determine steps and procedures taken to identify and resolve the problem.
• Be an integral part of a team environment and act as a central subject matter expert for appointed issues and customer inquiries.
  • Collaborates with other staff to research and resolve customer-facing issues. 
• Collaborates with product managers and engineering team(s) to explain errors and/or recommend modifications in customer systems.
• Strong organizational skills
• Guides users through diagnostic and troubleshooting processes, which may include the use of diagnostic tools and software and/or following verbal instructions.
• Maintain Email, Phone, and Ticket response times in accordance with SLAs.
  • Provides timely escalation of issues within the organization as necessary
• Performs other related duties as assigned.
• Maintains and seeks knowledge of Registry technology innovations and trends.
• Available for multiple schedules for 24x7x365 support hours.

A LITTLE BIT ABOUT BOLDR

Talent is everywhere but opportunity is not. Boldr is the first (and largest) global B Corp talent outsourcing company, dedicated to connecting the world to opportunity. Our global team of over 1,000 team members, spread across 5 countries (South Africa, Philippines, Mexico, USA, and Canada), provides ethical access to global talent, delivering high quality, seamless customer experiences for our values-aligned clients, while empowering local team members to develop and grow. With a proven commitment to local communities, Boldr is serious about impact, proving that our dynamic approach to outsourcing is good for communities and businesses. We are a ‘People First’ organization, and our mission is to help people grow and connect. We believe each team member should be given the tools and space to become the best version of themselves, learning and growing together in line with this mission, while having fun and delivering excellence to our clients.

WHAT IS YOUR ROLE

As the Manager of Global Total Rewards, you will provide support to our most important asset: our people. Your mission is to review, develop, and implement the best benefit & compensation strategies at Boldr. You will ensure that compensation and benefits programs support the organization's business objectives and meet all legal requirements. You will develop and manage compensation and benefits budgets. You’ll oversee compensation processes, including Mercer survey participation, job evaluation, salary structure development, base pay administration, incentive/bonus plan design, and analysis.

WHAT WILL FILL YOUR WORKDAY

• Lead global total rewards, including compensation and benefits, with a direct impact on Boldr’s ability to attract and retain top talent while balancing financial and business objectives.
• Drive large, complex projects and processes on matters of strategic importance to the business and the HR function (i.e. compensation cycle twice a year).
• Influence others to drive innovative approaches to sustain a high-performing culture that attracts, motivates, retains, and rewards employees.
• Ensure the effectiveness of new and existing compensation and benefits policies, guidelines, and procedures, as well as compliance with all regulatory requirements.
• Challenge and innovate existing People policies to create a better environment for team members and Boldr.
• Harness people's insights to drive meaningful actions and evidence-based decision-making.
• Mentor and collaborate effectively with our People Leadership Team, exemplifying a leadership mindset.
• Act as a point of escalation for team members, addressing ideas, issues, and concerns with empathy and expertise.
• Equip the team with the tools, resources, and knowledge necessary to excel in key organizational initiatives.
• Define and implement short and long-term departmental goals, objectives, policies, and operating procedures.
  

WHAT WE’LL LIKE ABOUT YOU

You Will Stand Out if You Are:

• Curious and authentic, just like us! #beboldr
• A people person with a sharp growth mindset who can use management strategies and prerogatives to maintain Boldr as a comfortable and inclusive workplace for all.

You Will Stand Out if You Have:

• Bachelor's degree in Human Resources, Business, or Organization Development, or equivalent on-the-job experience.
• Experience with PayScale & Payfactor
• Experience with Mercer Surveys
• 6+ years of progressive expertise in compensation.
• 3+ years of experience in employee benefits administration, plans, processes & documentation. Knowledge of insurance, retirement plans, work/life balance, well-being, paid time off/leave, etc
• 2+ years of proven experience in a people leadership role.
• Total Rewards experience in a BPO or staffing environment is preferred.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

Managers in this role get to:

Impact the business: By driving results aligned with stated goals for performance metrics, telephony metrics, utilization, productivity, attendance, and attrition.

Manage administrative responsibilities: Such as attendance tracking, queue administration, and corrective delivery.

Influence the lives of others: Develop, train, and manage team members.

Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.

Keep morale high: Ensure motivational programs are in place and encourage frequent recognitions.

Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports, analysis, and/or keen observations.

Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.

Keep leaders informed: Relay important information in the form of timely and accurate reports. 

Work Arrangement: Fully remote, overlapping EST working hours

Job Type: Full-time

Salary Range: Up to $1,600 per month, based on experience, with performance-based bonuses

Work Schedule: 40 hours per week, with core hours between 9 AM – 5 PM EST

Locations: Remote, open to candidates in North America

About Pearl Talent:

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Why Work with Us?

We mean what we say that we’re building a different recruiting company here. We only work with exceptional founders from the US and EU who care about the long-term success of their team members. We also provide you with attainable 3, 6, 9, 12 month, and beyond retention bonuses in addition to community oriented opportunities like an annual retreat.

About the Company:

A US-based software company dedicated to enhancing the online presence of merchants in the Shopify ecosystem, committed to driving innovation and scalable growth in e-commerce.

Role Overview:

As a Content Planner / Manager, you’ll lead the charge in building out the company's LinkedIn marketing and growth engine. This role is ideal for someone passionate about systemizing and scaling organic content marketing efforts on LinkedIn to further grow the audience and business.

Your Impact:

Your efforts will directly contribute to scaling our organic content marketing on LinkedIn, evolving our marketing into a process-oriented, scalable operation, and driving business growth within the Shopify ecosystem.

Key Responsibilities:

1. LinkedIn Content Marketing:

• Develop and follow standard operating procedures for LinkedIn content marketing.
• Execute and post content on the LinkedIn profiles of key decision-makers of the company.

2. Outreach & Engagement:

• Utilize Sales Navigator for daily outreach to profiles within our ideal customer profile.

3. Content Management:

• Manage a content production workflow using the company’s preferred tech stack.
• Measure and report on content performance for stakeholders of the company.

Must-Have:

• At least 2 years of proven experience as a Content Planner, or in marketing-related roles.
• Proficiency with LinkedIn, including understanding different content placements and advanced tools like Sales Navigator.
• Experience using tech platforms such as Slack, Notion, and Asana.
• Ability to pull and analyze performance data from LinkedIn.
• Strong command of English, both oral and written.
• Excellent communication skills.
• Excellent planning and project management skills.

Nice-to-Have:

• Experience working with remote teams.
• Bilingual proficiency in Spanish.

Compensation Package:

• Competitive Salary: Up to $1,600 per month, based on experience and skills
• Remote Work: Fully remote—work from anywhere
• Generous PTO: Ample paid time off to rest and recharge
• Health Coverage: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world
• Work-Life Balance: Flexible hours that support a healthy work-life balance

Our Recruitment Process:

1. Application
2. Screening
3. Top-grading Interview
4. Skills Assessment
5. Client Interview
6. Job Offer
7. Client Onboarding

Ready to Join Us?

If this role aligns with your skills and career goals, we’d love to hear from you. Apply now to take the next step in your journey with Pearl.

The project Manager will collaborate with and support our US project management team and the CEO of the organization.

Applicants must be able to work remotely and adhere to Pacific US time (10PM-7AM Philippine time).

• Collaborate with the US project management team and the CEO of the organization on day-to-day activities and offer support.
• Manage all operational and tactical aspects of various implementation projects on a daily basis.
• Contribute to the creation of Project Plans;
• Elicit and define project timelines while working with the US project management team.
• Effectively communicate plans, progress, and status/updates to employees and stakeholders.
• Documenting significant activities and carrying out decisions made during meetings.
• Preparing necessary presentation materials for customer meetings.
• Undertaking project tasks as required.
• Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project in ERP.
• Assess project risks and issues and provide solutions where applicable.
• Ensure stakeholder views are managed towards the best solution.
• Coordinate and facilitate meetings, action items and assign tasks and accountability to project and internal resources as required.
• New project engagement on internal kickoff and gather project resources for the Program Manager as required.

• Do you want to work with some of Australia's best financial planning businesses?
• Embark on a fulfilling and engaging career.
• Earn as much as 60-85k + generous benefits + personalized learning and development.

This is a dayshift, full-time role with weekends off.

ABOUT BSA

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalised service and our in-depth knowledge of the markets we serve.

5 ELK is an outsourcing provider working with Australian businesses to develop financial advice that creates wealth, happiness and freedom for its clients.

DEPARTMENT: HUMAN RESOURCES

OBJECTIVE OF THE ROLE:

The Senior Manager of HR at Elka Asenso will be responsible for overseeing the human resources functions, ensuring compliance with Filipino Labour Law, and fostering a positive work environment. This role involves managing and mentoring the Employee Relationship Managers & Recruitment Team. Developing departmental strategies, policy development and promoting a productive and engaged workforce.

POLICIES AND PROCESS MANAGEMENT:

•Collaborate with the Senior Manager of People & Culture to formulate and execute comprehensive people and culture strategies that support the company's overall mission, vision, and values.

•Ensure the company's policies and practices align with legal and regulatory requirements.

•Oversee HR operations, including policies and procedures, HRIS systems, and compliance.

•Ensure accurate and timely HR reporting and maintain employee records in compliance with data privacy regulations.

•Provide guidance and support to managers and employees on employee relations issues, including conflict resolution, disciplinary actions, and grievance procedures.

•Partner with legal counsel to ensure compliance with employment laws and regulations.

•Actively participates in industry associations and contributes to thought leadership.

COMPENSATION AND BENEFITS:

•Develop and administer competitive compensation and benefits programs that attract, motivate, and retain employees.

•Conduct regular market analysis to ensure our compensation packages remain competitive.

•Ensure compliance with complex legal and regulatory requirements, including global compensation laws and industry-specific regulations.

PERFORMANCE MANAGEMENT:

•Design and implement performance management frameworks aligned with organisational goals and objectives.

•Provide coaching and mentoring on performance management strategies to internal team members, senior leaders, and HR professionals.

•Actively engage in research and stay abreast of emerging trends and best practices in performance management.

•Play a key role in driving organisational change by effectively communicating the value and impact of performance management.

LEARNING AND GROWTH:

•Develop comprehensive learning and development strategies in alignment with organisational goals.

•Exhibits strong leadership skills and can effectively mentor and develop each individual within the HR and recruitment departments.

COACHING AND MENTORING:

•Provides strategic guidance in creating and fostering a high-performance culture, setting ambitious and strategic goals.

•Analyse employee feedback and identify areas for improvements to enhance engagement levels.

•Manage complex employee relations issues, resolve conflicts, and conduct investigations.

ROLES AND RESPONSIBILIES

CLIENT EXPERIENCE AND RELATIONS MANAGEMENT

•Anticipate and proactively address any potential issues or challenges that may arise.

•Take the initiative to suggest improvements, offer innovative solutions, and propose ways to optimize processes.

•Demonstrate a proactive problem-solving mindset to enhance the client’s overall experience.

RECRUITMENT MANAGEMENT:

•Provides insights and recommendations on recruitment practices & initiatives that support organisational goals and objectives.

•Drive initiatives to promote diversity, equity, and inclusion within the company.

CONTINUOUS IMPROVEMENT &  HR DATA ANALYTICS:

•Aligns strategies with organisational objectives, ensuring solutions support long-term business goals and enhance overall HR effectiveness.

•Maximizes the functionality and capabilities of HR platforms through process reengineering, integration with other systems, and continuous improvement initiatives.

•Stays abreast of new HR technologies and trends, evaluates their potential impact and recommends innovative solutions to enhance HR processes and data-driven decision-making.

•Analysing workforce demographics, turnover rates, and succession planning data to make informed decisions about talent acquisition, succession management, and workforce optimization.

•Analysing data related to representation, pay equity, and employee experiences across the organisation to identify improvement areas, address disparities, and create an inclusive environment that values diversity and promotes positive employee and client experience.

QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS

•Bachelor’s degree in Human Resources, Business Administration, or a related field.

•Master’s degree or HR certification (e.g., SHRM-CP, PHR) is preferred.

•At least 8-10 years of progressive HR experience, with a minimum of 5 years in a managerial role.

•In-depth knowledge of Filipino Labour Law and HR best practices.

SKILLS

•Strong leadership and management skills.

•Excellent communication and interpersonal abilities.

•Expert knowledge of labour laws, regulations, and compliance requirements.

•Proficiency in HR software and systems. (Preferably Zoho People but not required)

•Strategic thinking and problem-solving skills.

•Ability to handle sensitive and confidential information.

•Strong organizational and time-management skills.

•Proficiency in Microsoft Office Suite.

•Ability to work effectively in a fast-paced and dynamic environment.

Our Client benefits:

• Fixed Dayshift Schedule and Weekends Off
• Australian Holidays off and get to enjoy Christmas and New Year
• Competitive Compensation Package
• HMO with 200k benefits, plus 1 dependent when you start
• Monthly Awards and other Incentives
• Company Events and Employee Wellness Programs
• Personalised learning and development program
• Coaching and mentoring by qualified and experienced professionals
• Modern fit-out and workstation

Salary: P70,000 – P90,000 (Monthly Package)

Shift: Monday – Friday 9am – 6pm Eastern Daylight Time

What are we looking for?

Skills Required:

• At least 5 years of proven experience with WordPress and content management.
• Familiarity with the Keap CRM or other similar CRM tools for email creation.
• Experience with image creation and basic video editing.
• Familiarity with social media platforms and strategies.
• Experience with analytics tools and performance tracking.

What will you do?

• Content Posting and Management: Daily Article Posting - Upload and manage articles on the client website using WordPress. Ensure all posts are formatted correctly, tagged appropriately, and published on schedule.
• Email and Online Content Creation: HTML Email Creation - Create and format emails in HTML using the "Keap" tool, ensuring visually appealing and engaging content. Design and incorporate images to enhance content.
• Video Editing and Production: Assist in creating and editing video content for various platforms, contributing to the overall content strategy.
• Weekly Newswire Preparation: Create the newsletter to be reviewed and approved by The Wise Marketer management and manage its distribution.
• Weekly Newsletter Support: Support the creation of our weekly Newsletter, which is distributed every end of working week. Collect relevant content, draft the newsletter, and ensure timely delivery.
• Social Media Management: Plan and schedule social media posts across various platforms to ensure consistent and engaging content delivery.
• Analytics and Reporting: Analyze website and social media performance metrics to measure the effectiveness of content and campaigns. Prepare regular reports on key metrics and provide insights and recommendations for improvement.
• Content Optimization: Implement SEO best practices to ensure all content is optimized for search engines, improving visibility and organic traffic.
• LearnDash Administration: Administer the LearnDash – learning management system tool for the Loyalty Academy conferences and training programs, ensuring smooth operation and user support.
• Sales Process Management: Enquiry Response: Respond to website enquiries with follow-up information and manage prospects through the sales process.

Join the awesome team and enjoy these benefits & perks:

• Work from Home
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
•  Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA 

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

For a quarter century, Our Client has guided and served Loyalty Marketers and Loyalty Practitioners with the information, tools, resources, research, and insights they need to perform at a high level.  They are the most widely read source of news, insights, and research on all topics related to data-driven, customer-centric marketing. Deliver timely and unbiased perspectives to a global audience of marketing professionals.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

QA Localisation testing involves performing language checks on a range of yet-to-be-released games for a variety of platforms including PC, Xbox One, PS4, Wii, PS Vita, DS, Switch, VR, and various mobile and tablet devices.  You would be working on top gaming titles for some of the biggest publishers in the World.

As one of our Localisation QA Testers, you will be the very first person to see the localised game in its entirety – translated text, images, and the rest of the user interface all together. You’ll get to experience the project in the way it will be consumed by the end users.  You will work in a multilingual project team, ensuring that game is free from grammatical errors, cultural inconsistencies and ultimately ensuring that the game is accurately localised into the target language.

Candidates with previous translation, proofreading, copywriting, or linguistic experience and those with a passion for languages, culture or gaming would also be interested in this position.  

What you’ll be doing

·        Identifying spelling, grammar, punctuation, and other language errors in games and text files.

·        Ensuring any platform guidelines are adhered to.

·        Logging details of errors/issues found and providing suggestions for improvements.

·        Checking for accuracy of translation within context.

·        Verifying consistency of terminology and imagery.

·        Hunting for missing / wrong content.

·        Ensuring the proper date/calendar/character display / format.

·        Writing reports on errors/bugs found.

·        Ad hoc translation.

• Native level fluency in the language you are applying for, and English
• Strong cultural understanding of the language you are applying for.
• Computer literacy – particularly with Excel.
• Robust Internet research skills.
• Excellent attention to detail.
• Previous experience with using different software, applications, and websites.
• Ability to communicate clearly and concisely and collaborate within project teams.

As one of our LQA Test Lead you will be leading our LQA team.  You will report directly to a site head, work with global project managers and are a vital point of contact on all LQA assigned insourced or outsourced projects. 

You will be the primary driver in successfully managing and delivering projects on time and be accountable for the to the end-to-end quality of projects.  You will have day-to-day responsibility for managing the project teams and will work on a variety of global projects for many of our high-profile clients, whilst working in collaboration with our other global Studios. 

What you’ll be doing

• Managing LQA Team across and assigned projects across many platforms (PC, Console, and Mobile) to achieve high quality results.
• Working directly with Project Managers on planning and ensuring optimal resource allocations across projects.
• Daily management of allocated project resources and continually scrutinising tester's day-to-day performance.
• Coordinating project management activities, resources, equipment into manageable daily team actions and setting timeframes and milestones.
• Daily review of project priorities, risks, and severities with the Project Manager.
• Engaging with LQA testing teams in a tactful, assertive, and diplomatic manner to proactively resolve issues early in projects.
• Actively participate in daily stand-up meetings and project planning to relay progress and/or issues to the QA Project Manager.
• Team mentoring and guidance to ensure high quality standards throughout including developing and reporting on key quality metrics and KPIs.
• Working closely with LQA Leads on team structure, headcount resource requirements, performance and developing a training process for new and existing team members.

• Native in local language, fluency in English, particularly reporting, reading & writing.
• Experience within Localization, Quality Assurance or media entertainment (preferably within the gaming industry, but not essential).
• Experience running teams in either localization, media entertainment, game development or software QA, with proven leadership experience.
• Highly creative, proactive, enthusiastic, conscientious, and solution oriented.
• Exceptional team management and mentoring skills.
• Ability to mentor, guide and influence other members of the team to improve standards and an ability to lead by example
• Attention to detail with an inquisitive mindset, not afraid to ask difficult questions where required
• Ability to multi-task and prioritise tasks based on multiple sources of information, with excellent time management skills
• Problem solver with a “can-do” attitude, to ensure that the QA team runs in an efficient way
• Aptitude for gaining understanding in new technologies and processes quickly
• Experience with bug databases administration (such as Jira)
• Knowledge of the current generation of games consoles and PCs, and the latest mobile platforms (preferred).
• Understanding of QA and Submission best practices for Console and Mobile is a plus
• An interest in, and understanding of, the video game industry would be advantageous.

Salary: P130,000 to P160,000 (Monthly Package)

Schedule: Monday – Friday  (09:00 AM - 06:00 PM EST)

What are we looking for?

Skills Required:

• Experience:
• Minimum of 3+ years of experience as a QA Engineer.

• Technical Skills:
• Proven experience as a QA Engineer, QA Tester, or similar role.

• Strong understanding of QA methodologies, tools, and processes.

• Hands-on experience with both white box and black box testing.

• Proficiency in writing clear, concise, and comprehensive test plans and test cases.

• 3+ years professional (post-academic) experience with automated testing tools and scripting languages (e.g., Python, JavaScript, Playwright, Puppeteer, etc).

• Familiarity with API testing tools (e.g., Postman, SoapUI).

• Experience with GitHub CI/CD pipelines.

• Experience with DBT (Data Build Tool) for data transformation.

• Strong SQL skills.

• Experience with monitoring tools such as Stackdriver and/or Datadog.

• Analytical Skills:
• Strong analytical and problem-solving skills.

• Ability to think critically and creatively to identify and solve issues.

• Experience with SQL and data validation techniques.

• Interpersonal Skills:
• Excellent communication skills, both written and verbal.

• Ability to work independently and manage multiple tasks simultaneously.

• Strong collaboration skills to work effectively with cross-functional teams.

• Availability:
• Flexible availability to support deployments during non-working hours

What will you do?

• Test Planning and Execution:
• Develop, document, and execute detailed test plans, test cases, and test scripts.

• Perform manual and automated testing on our platform, APIs, and data pipelines.

• Identify, record, document, and track bugs.

• Perform thorough regression testing when bugs are resolved.

• Liaison Duties:
• Serve as a bridge between internal employees and the engineering team.

• Gather feedback from internal testers and translate it into actionable tasks for developers.

• Communicate effectively with stakeholders regarding testing progress, issues, and results.

• Quality Assurance:
• Ensure the quality and reliability of new and existing features through systematic testing.

• Validate data integrity and accuracy in our data pipelines.

• Review and analyze system specifications to identify test requirements.

• Deployment Support:
• Support deployments, which occur during non-working hours, to ensure smooth transitions.

• Validate post-deployment functionality and performance.

• Collaborate with the engineering team to address any issues that arise during deployments.

• Continuous Improvement:
• Advocate for QA best practices within the engineering team.

• Stay up-to-date with industry trends and advancements in testing methodologies and tools.

• Identify areas for process improvement and implement solutions to enhance the QA process

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA 

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our Client is an advanced technology platform that provides growing companies, investors, and financial institutions access to a broad spectrum of curated data to enhance capital raising, M&A transactions, and other business opportunities.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P140,000 to P170,000 (Monthly Package)

Schedule: Monday – Friday  (09:00 AM - 06:00 PM EST)

What are we looking for?

Skills Required:

• Experience:

• Minimum of 5+ years of experience as a QA Analyst.
• Strong background in the financial sector, specifically within the banking space.

• Technical Skills:
• Proven experience with QA methodologies, tools, and processes.

• Hands-on experience with financial datasets, particularly FactSet.

• Proficiency in writing clear, concise, and comprehensive test plans and test cases for financial systems.

• Experience with automated testing tools and scripting languages.

• Familiarity with data validation and reconciliation techniques.

• Analytical Skills:
• Strong analytical and problem-solving skills.

• Ability to think critically and creatively to identify and solve issues related to financial data.

• Experience with SQL and data validation techniques.

• Interpersonal Skills:
• Excellent communication skills, both written and verbal.

• Ability to work independently and manage multiple tasks simultaneously.

• Strong collaboration skills to work effectively with cross-functional teams.

What will you do?

• Test Planning and Execution:
• Develop, document, and execute detailed test plans, test cases, and test scripts for financial systems and datasets.

• Perform thorough testing on financial datasets and banking applications to ensure accuracy and compliance.

• Identify, record, document, and track bugs and discrepancies in financial data.

• Financial Data Expertise:
• Utilize expertise in financial datasets, particularly FactSet, to validate data integrity and accuracy.

• Collaborate with financial analysts and data scientists to understand and verify complex financial models and data transformations.

• Ensure financial data quality by performing data validation and reconciliation tasks.

• Quality Assurance:
• Ensure the quality and reliability of new and existing features through systematic testing.

• Validate data pipelines and transformations to maintain the integrity of financial datasets.

• Review and analyze system specifications to identify test requirements specific to financial systems.

• Continuous Improvement:
• Advocate for QA best practices within the engineering team.

• Stay up-to-date with industry trends and advancements in financial QA methodologies and tools.

• Identify areas for process improvement and implement solutions to enhance the QA process for financial systems.

• Reporting and Communication:
• Prepare detailed reports on testing outcomes, defects, and quality metrics.

• Communicate effectively with stakeholders regarding testing progress, issues and results.

• Serve as a liaison between financial analysts, data engineers, and the engineering team to ensure seamless integration and quality of financial data

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our Client is an advanced technology platform that provides growing companies, investors, and financial institutions access to a broad spectrum of curated data to enhance capital raising, M&A transactions, and other business opportunities.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Leaders in this role get to:

Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.

Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations.

Improve the company: Make recommendations to enhance processes and boost ease and efficiency.

Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.

Empower the workforce: Determine training needs to equip staff with fundamental skills and knowledge.