About the job

We want to fill this position with a strong contributor to the Human Resource function, securing HR subject matter expertise in Payroll, HR & Office Admin; someone who shares our vision of "creating a better everyday life for the many people.

Your assignment

• You will be reporting to the Payroll & HR Admin Manager, Philippines

• You are responsible for the centralised payroll and salary administration of co-workers; manage the year-end income tax activity and 13th month reporting with DOLE.

• You ensure payroll & HR practices are in compliance to the national legislation and timely submission of statutory related documents.

• You will participate on payroll audit and support the rewards team in external compensation and benefits-related surveys for market benchmarking.

• You will be involved in both HR Admin activities, from data management, recruitment, on boarding, benefits administration to off boarding and work-pass related matter which includes mobility support for our co-workers in Service Office.

• You will participate in continuous improvement projects related to payroll and HR Admin matter.

Annotation drives AI’s capabilities.

Industries across the board are embracing AI, and the backbone of this revolution is accurate data labeling (data annotation). As an AI Tutor - Expert Annotator, you will not just be performing routine tasks; you are a meticulous specialist ensuring the highest quality of data markup. In this role, you help pave the way for more reliable and responsible AI models by laying the groundwork through precise annotation.

Responsibilities:

• Accurately label and annotate data following comprehensive project guidelines.
• Make justified decisions on ambiguous content by applying critical thinking to preserve the integrity of the dataset. 
• Actively collaborate with team members to discuss and resolve ambiguities, align on best practices, and enhance project outcomes.
• Consistently adhere to established data labeling standards and protocols, ensuring the highest quality and reliability of data.

Our ideal candidate:

• Has great command of English: advanced (C1) / proficiency (C2) / native level.
• Has a keen eye for detail: precision is paramount in data labeling.
• Is a dedicated performer who recognizes the importance of even routine tasks.

• Be part of a significant project for a leading technology company, making a substantial impact on the future of AI.
• Enjoy the flexibility of a part-time, remote role that accommodates your schedule.
• Try your hand at an AI project and enrich your portfolio with new experiences.

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a QA Analyst, you will closely work with the product and engineering teams to catch any major problems that reduce the quality of Client’s iOS application. You will be responsible for testing use cases in the iOS application and replicating and reporting bugs so that developers can implement a fix for them.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Work Schedule: Monday-Friday 9 PM - 6AM Manila Time
• Ensure high-quality software is delivered in each release
• Continuously test key use cases across the iOS app to identify any issues
• Develop new and update existing test cases 
• Peer review of test cases, provide feedback and updates as needed
• Document test findings (bugs, change requests, etc.) (requires detailed orientation)
• Update test results in the test tracking tool,, Jira
• Provide functional, accessibility, regression, API and other testing types as needed
• Report, track, and manage any discovered defects to resolution
• Detect defects as early in the life cycle as possible
• Support other areas of the project including training and analysis of testing tools and processes
• Understand, investigate, and solve any complex client requests or complaints; particularly when multiple departments or teams are involved
• Coordinate with all stakeholders for proper delivery of test deliverables to the client

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• At least a bachelor’s degree in Computer Science or related fields.
• More than 2 years of experience in QA testing
• Solid experience in manual testing
• Familiarity with backend, System Testing, Migration, Database upgrades, API Testing etc.
• Experience with test case management tool like Testrail
• Familiarity with defect tracking systems such as JIRA and Confluence
• Intermediate to advanced knowledge of cloud-based applications such as Google Drive, Google Sheets, Google Docs and MS Office applications 
• Excellent written and verbal communication skills
• Ability to understand and create test cases from specifications and requirements defined by Product Managers
• Experience in automation and any programming language is a plus!

Ability to write and understand SQL queries is a plus!

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a QA Analyst, you will closely work with the product and engineering teams to catch any major problems that reduce the quality of Client’s iOS application. You will be responsible for testing use cases in the iOS application and replicating and reporting bugs so that developers can implement a fix for them.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Work Schedule: Monday-Friday 9 PM - 6AM Manila Time
• Ensure high-quality software is delivered in each release
• Continuously test key use cases across the iOS app to identify any issues
• Develop new and update existing test cases 
• Peer review of test cases, provide feedback and updates as needed
• Document test findings (bugs, change requests, etc.) (requires detailed orientation)
• Update test results in the test tracking tool,, Jira
• Provide functional, accessibility, regression, API and other testing types as needed
• Report, track, and manage any discovered defects to resolution
• Detect defects as early in the life cycle as possible
• Support other areas of the project including training and analysis of testing tools and processes
• Understand, investigate, and solve any complex client requests or complaints; particularly when multiple departments or teams are involved
• Coordinate with all stakeholders for proper delivery of test deliverables to the client

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• At least a bachelor’s degree in Computer Science or related fields.
• More than 2 years of experience in QA testing
• Solid experience in manual testing
• Familiarity with backend, System Testing, Migration, Database upgrades, API Testing etc.
• Experience with test case management tool like Testrail
• Familiarity with defect tracking systems such as JIRA and Confluence
• Intermediate to advanced knowledge of cloud-based applications such as Google Drive, Google Sheets, Google Docs and MS Office applications 
• Excellent written and verbal communication skills
• Ability to understand and create test cases from specifications and requirements defined by Product Managers
• Experience in automation and any programming language is a plus!
• Ability to write and understand SQL queries is a plus!

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

Process, analyze and report on financial metrics periodically and assist in the preparation of outlook, forecast and budgeting process. 

Technical Performance

• Deliver accurate financial reporting metrics by analyzing financial data, performing complex data entry, verifying accuracy and collaborating with senior leadership, as needed
• Assist in the development of the annual plan/budget with various key stakeholders.
• Support in the preparation of monthly P&L forecasts & Budgets with operational leads and analyze variances and drivers on P&L performance.
• Analyze department or region’s SG&A costs and providing summary of expense accruals
• Provide important ad-hoc reports and financial models to senior management and operational leads on key financial initiatives.
• Support ad-hoc requests in addition to primary responsibilities

Customer Focus

• Provide exceptional customer service by delivering a service that meets and exceeds customer expectations
• Work with stakeholders to maximize opportunities, minimize expenses and achieve operations and SLA/KPI targets

Policy, Process & Procedures

• Contribute and execute continuous improvement efforts in areas such as reporting, forecasting, and budgeting activities 
• Create & update DTPs for new and existing processes. Ensure all approved DTPs are stored in the central repository site
• Ensure compliance with agreed KPI's/metrics for business performance
• Ensure full compliance with Sarbanes Oxley controls and AECOM Internal Audit requirements

Participate and contribute to the success of both internal and external audits

• Perform moderately complex tax activities related to corporate tax, payroll tax, GST, FBT and withholding for Australia and New Zealand Regions. Also perform moderately complex tasks in compliance with service level agreement, process, policies, and procedures.
• Reviews workpaper, tax returns, and analysis prepared by junior team members.
• Reviews impact of Notices on current and prior year Tax Returns and recommends action plans to onshore managers
• Provides guidance to junior team members in navigating through ATO and IRD tax portals
• Responds and addresses moderately complex to complex queries and requests from internal departments with the guidance of local and onshore managers.
• Completes research to support positions taken in the tax returns, make recommendations, and propose solutions to onshore managers to resolve typical project issues and basic tax matters
• Assists junior tax specialist in carrying out responsibilities and understand moderately complex tax concepts and processes
• Collaborates with accounting, finance, treasury, and relevant parties from different segment to gather financials, apportionment schedules, and supporting calculations to assist in the completion of projects assigned.
• Assists manager in developing and maintaining project excel-based trackers or dashboards to monitor the overall status of the projects.
• Contribute to various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Escalate issues and recommend resolutions to the local manager timely. Contribute specialized expertise to different assigned projects and may provide key updates to local and onshore managers.
• Prepare assigned quarterly tax effect accounting entries and statutory tax notes.

• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.

• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues.

• Ensure timely renewal of both PRD and FRD FPA Licenses (e.g. LTO, Field Development Station Licenses, Warehouse licenses) etc.
• Responsible for full year EUP1a/1b submissions in coordination with Field Biology Team
• Prepare, submit and secure approval of EUP II, EUP III, Full Registration and Label Expansion applications.
• Manage additional sources applications including new AI manufacturer, new formulator as well as fill and pack sites.
• Support the regulatory team in handling the full-year product registration renewals
• Responsible for handling the PCLM registration activities of Sinochem Portfolio and 3P products (both existing and new)
• Champion Biostimulant/PGR submissions to Fertilizer Division
• Support in obtaining approvals for “generic” applications with FPA 
• Point person for sample ordering (through LIMS), management and forecasting for profiling trials (EUP 1A and 1B) as well as bio efficacy and residue registration trials including their AMS

• Presents, offers, follows up and makes sales transactions for SGS services.
• Develops and implements Marketing and Sales Plans to ensure a robust Sales pipeline and meeting Sales targets.
• Prepares sales reports via the CRM and keeping the CRM accounts updated.
• Submits Weekly Sales Plan and Sales Accomplishment Reports Increases client base by scouting for potential clients and maintaining managed accounts through identification of their needs, packaging services that would best fulfil their requirements, and making successful sales transactions.
• Maintains regular communication with managed accounts and follows up proposals with potential clients.
• Performs other related duties as may be assigned either in collaboration of departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives

USA based client, must be proficient in English written and verbal skills

Only resumes submitted in English will be accepted.

A successful Dental Accounts Receivable Specialist team member Pays Fanatical Attention to the details and Goes Above and Beyond towards the dedication of our clients, patients and team.. Culture Champions are professional, kind and motivated to make a difference for others. Being Growth Oriented in a remote position means being dedicated, setting goals and accurately completing tasks daily.

Be a dedicated team member, provide support to the dental office team members

Work Remotely

Have experience in Dental Billing

Handle accounts receivable, including follow-up on outstanding claims and payment collections

Review and analyze accounts receivable reports

Identify and resolve payment discrepancies and denials

Maintain accurate and up-to-date patient accounts

Respond to patient and insurance inquiries regarding billing and collections

Work closely with insurance companies to ensure accurate and timely claim processing

Maintain compliance with HIPAA and other relevant regulations

Provide excellent customer service to patients and team members

Qualifications:

Energy and Empathy

Accuracy and Organization

Typing skills of 55+ WPM

Dental billing experience required

Knowledge of dental coding and billing procedures

Familiarity with dental insurance plans and claim processing

Excellent problem-solving and analytical skills

Detail-oriented with strong attention to accuracy

Strong communication and interpersonal skills

Ability to work independently and as part of a team

Proficiency in using dental software and Microsoft Office programs

Knowledge of HIPAA regulations and compliance

Ability to work in a remote environment with reliable internet connection

• 100% Remote
• Training & Development
• Work From Home

Your responsibilities will be, but not limited to:

• Assist the Group Consolidation Leader in preparing monthly consolidated financial statements for QIMA Group.
• Assist in the preparation of monthly and quarterly Management package for the whole QIMA Group.
• Review consolidated cash reconciliation between Treasury's cash report with the Group's general ledgers.
• Prepares and reviews monthly Intercompany reconciliations for the whole group.
• Handles IFRS16 related adjustments at consolidation level.
• Handles uploading of financial statements from NetSuite to Sigma Consolidation software.
• Ensure validation of data is resolved and recurring local and conso adjustments are properly recorded in conso software.
• Supports Group annual audit compliance conducted by our external auditors.
• Maintain stable relationship with local finance team and across QIMA function.

After receiving proper training/mentoring, you will be expected to:

• Create and update Audit Protocols: in collaboration with technical team Minimize the protocol edition time by using the most efficient method, ensure they meet client’s requirements and are well set-up for Auditor use.
• Give a good service level: Reach the requirements and the deadlines of the different requests received from internal/external QIMA team members.
• Provide user experience feedback to the IT Product team so the tool is continuously getting shaped in the most meaningful/efficient way.

• Generate and capitalize on new sales and business opportunities in order to meet required revenue targets within defined areas of responsibility.
• Prepare individual sales and marketing programs and action plans in line with the overall business strategy to ensure a targeted and focused approach that consistently contributes to the overall growth objectives of the business.
• Meet assigned sales targets as set by the Business Director and Business Manager.

As a part of Controlling team, you will manage SAP Master Data and support the team in monthly closing activities. During month-end closing you will execute project capitalization and cost allocation and will support on the solution of the errors related to the employee time management. You will maintain the documentation for the master data and month-end closing activities and create reports.

Your tasks:

• Manage SAP Master Data, ensure the correctness and availability of the master data for Business usage
• Support CO month-end closing activities
• Support project capitalization process
• Execute needed adjustments in employee time management tool
• Support CO allocation process

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Collections Sepcialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities

• Calling members following up on unsettled payments or bills 
• Updating information in the system regarding members 
• Sending sales invoice via email to members regarding unsettled bills 
• Processing payment through phone calls 

Job Description 

• Provides customer support through different communication channels (Phone, email, chat). 
• Resolve issues & accommodate customer inquiries to ensure satisfaction with products or services. 
• Collaborate with colleagues and different departments to resolve complex issues 
• Maintain accurate records on customer interactions, transaction, feedback, etc. 

• At least 6 months of work experience in collections, billing, or any related field.
• Must have email experience
• BPO experience is a PLUS
• Good verbal and written communication skills
• Willing to work in Buendia, Makati
• Amenable working night shift

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Stong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all-inclusive environment where everyone thrives

Responsibilities & Duties
 

Technical Performance

• Produce and deliver accurate financial reporting that align with the business’s weekly and monthly deliverable requirements and fiscal calendar.
• Prepare and maintain complex financial models particularly to support the annual planning process.
• Assist in the development of the annual plan/budget with various key stakeholders.
• Complete monthly analysis of actual SG&A costs and provide explanations for variances to Outlook/Plan. Support the month end close process performing reconciliations, ensuring accuracy of financial transactions, maintain and adjust for accruals and prepayments.
• Develop and improve consolidated reporting.
• Perform ad-hoc strategic and financial analyses and research assignments.
• Other ad-hoc tasks as and when they are required.

Customer Focus

• Provide exceptional customer service by delivering a service that meets and exceeds customer expectations
• Work with stakeholders to maximize opportunities, minimize expenses and achieve operations and SLA/KPI targets

Policy, Process & Procedures

• Contribute and execute continuous improvement efforts in areas such as reporting, forecasting, and budgeting activities 
• Create & update DTPs for new and existing processes. Ensure all approved DTPs are stored in the central repository site
• Ensure compliance with agreed KPI's/metrics for business performance
• Ensure full compliance with Sarbanes Oxley controls and AECOM Internal Audit requirements

Participate and contribute to the success of both internal and external audits

Qualifications & Requirements

Minimum Requirements:

• Bachelor’s Degree in Accounting
• CPA Certification is an advantage
• 4+ years of experience in a medium or large size company
• Experience with large company ERP systems – i.e. Cognos, TM1, Hyperion, Oracle etc. 
• Working knowledge of US GAAP, IFRS, and other accounting standards 
• High proficiency in Excel; experience involving extensive work with complex spreadsheets.
• Working knowledge of MS Office
• Experience with PowerBI, Tableau, or similar reporting tools is considered an asset.

Attributes: 

• Ability to actively engage stakeholders to ensure processes are executed consistently. 
• Team player, with a proactive self-starter approach and proven organizational skills with the ability to handle multiple tasks simultaneously.
• Ability to work in a high-paced environment with a sense of urgency and strong prioritization skills.
• Works independently as well as part of a team, demonstrating a willingness to collaborate with colleagues at various levels of seniority, including very senior stakeholders, on a variety of initiatives.
• Possesses functional expertise and deep business acumen in their business unit, service line or discipline.
• Strong analytical skills and the ability to interpret financial data.
• Professional and diligent with excellent attention to detail.
• Strong English written and verbal communication skills.

Annotation drives AI’s capabilities

Industries across the board are embracing AI, and the backbone of this revolution is accurate data labeling. Annotation Experts are not just regular performers; they are meticulous specialists ensuring the highest quality of data markup. As AI continues its upward trajectory, these experts lay the groundwork, paving the way for more reliable, responsible AI models.

Responsibilities:

• Quality assurance: review and verify the work done by regular performers; suggest improvements for better annotation quality
• Instructional guidance: formulate clear, effective task instructions for Tolokers
• Training creation: develop training tasks that guide Tolokers towards excellence

Our ideal candidate:

• Has great command of English: advanced (C1) / proficiency (C2) / native level
• Has a keen eye for detail: precision is paramount in data labeling
• Is a dedicated performer who recognizes the importance of even routine tasks

• Be part of a significant project for a leading technology company, making a substantial impact on the future of AI
• Enjoy the flexibility of a part-time, remote role that accommodates your schedule
• Try your hand at an AI project and enrich your portfolio with new experiences

About the job

We want to fill this position with a hands-on and detailed individual who can support the needs of the business as we grow as an organization with various revenue channels and payment methods.

Your assignment

• Prepare and maintain prepayment amortization and accruals schedules and reconciliation schedules
• Reconcile monthly GL accounts and subledger balances (like inventory/prepayment/other assets/accruals)
• Assist in the review and submission of tax returns and supporting alphalist or reports
• Ensure timely, accurate and consistent compliance with the accounting standards and tax regulations of the recorded financial transaction
• Supporting the Finance Manager with the statutory audit process and preparation of the audited financial statements
• Support and provide training to Store/Service Office Finance relating to General Accounting or Tax reporting
• Archiving of Accounting documents

Other ad hoc task as assigned and support general accounting functions

Job Description

This role is within the Employee Enablement Solutions Team (EES). EES is part of Corporate IT, a function that builds, operates, and maintains the IT systems and infrastructure necessary to enable a highly connected and collaborative workforce that helps power Visa’s business.

EES works with technology and business partners to provide a center of excellence within the organization to drive efficiency, effectiveness, and experience. We are passionate about improving user experience and increasing productivity by improving tools and services.

Job Role:

This role is crucial for presenting evidence of improvement activities through reporting data and analysis to a wide business and IT audience.

Responsibilities:

• Track & report metric performance against SLAs and drive improvements to enhance service levels.
• Understand service delivery and end-user technology.
• Use specialized knowledge in Power BI, Service Now, and other tools to generate reports, dashboards, and scorecards.
• Interpret data to provide knowledge and insight, identifying the reasons behind the numbers.
• Apply critical thinking skills for impact analysis and root cause analysis.
• Create and manage data pipelines as needed, ensuring reliable data flow from multiple sources for further data processing or data visualization.
• Ensure the accuracy, consistency, and integrity of data pipelines.
• Collaborate with teams to integrate systems and data effectively and ensure consistency of data delivery and utilization across the business.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The standard working hours for this role currently are from 5:00 pm to 2:00 am, local Manila time. When the work necessitates it, you may be required to work outside of the prescribed work hours.  Visa reserves the right to adjust the  standard working hours in future based on the business requirements

Scope of Position:

• To proactively ensure CHB department meets the highest standards of import/export Customs compliance.

Major Duties and Responsibilities:

Compliance

• Monitor Licenses or Registration of Service Provider to prevent us from servicing our customers if the licenses/registrations are expired/revoked.
• Monitor Customer BOC CPRS/AMO registration and notify the Importer three (3) months prior to expiry date.
• Assist Customers in filing BOC/CPRS/AMO renewal application as required.
• Monitor GDP service provider performance through the Branch Quality Representative.
• Monitor Trade P screening performance through the District Trade Compliance Manager.
• Oversee the process to ensure on time submission of required documents to Customs for SGL and FTZ customers
• Assist in the enforcement of Expeditors’ Brokerage Operational Process Standards, policies, and procedures.
• Review all Powers of Attorney received by the branch for validity, and review Importer Questionnaire for completeness; upload valid POA and Importer Questionnaire into the POA Tool.
• Handle all letters (i.e., Amendment Letter Request, Affidavit of Undertaking, etc.)  preparation that are required for submission to Customs and to other Government Agencies.
• Assist Customer Service in OGA permits/licenses applications on behalf of the customers.
• Record any noncompliance/enforcement actions/penalties received in a centralized South Asia Region database in SharePoint.
• Any other compliance related matters and needs, as they become necessary (including, not limited to, documenting the export and import customs compliance foundations to be established with collaboration from the Regional South Asia Customs Team.

Internal Reviews and Monitoring

• Conduct weekly review of SGL Re-entry submission in accordance with prescribed regulation.
• Conduct daily review of FTZ shipment in accordance with BOC and PEZA requirements.
• Conduct weekly review of Entry Packet Submission by the 3rd party Broker with the Weekly Release Shipment Report.
• Conduct weekly review of entry of Approved TPB GCI in CFIT.
• Review HS Codes  supplied by importers to identify potential red flags and inaccuracies’
• Review HS Codes determination is performed by the 3rd Party Broker through the Customer Service.
• Complete annual Self-Audit, as administered by CHQ.
• Assist Regional Compliance Team with ensuring all monitoring reports are reviewed timely.
• Complete Monthly Import customs review as well as random checks throughout the month to ensure compliance with customs regulations and internal requirements. 

Information

• Ensure that branch employees are kept up to date on Customs and OGA related developments. Read daily publications of Port Calls, local customs publications (e.g., Pipelines, Public Bulletins, etc.). Visit customs and OGA websites on a regular basis. Ensure familiarity with Customs’ Informed Compliance Publications.
• Maintain current editions of required reference materials. These materials include local Customs Pipelines or Bulletins, Customs Info, Explanatory Notes.
• Meet with Customs on a regular basis; establish relationship and obtain feedback regarding branch standing with local Customs. Communicate with Customs and Other Government Agencies regarding compliance issues as needed.
• Attend monthly Brokerage/Compliance Managers’ Conference Calls.
• Meet regularly with Trade Compliance counterpart.
• Independently identify any customs compliance risks within the branch and escalate to the Customs Brokerage Manager as well as the Regional Customs Director.

Post Entry/Import Reviews

• Monitor Post Entry Modification, Refund, and Voluntary Disclosures Filings.
• Ensure proper and timely filing of protest for tentative release and other related matters associated to customs clearance in accordance with regulatory.
• Report all penalties/fines associated with the shipment internally up to customer.
• Manage all post entry activities, from start to finish, using Import Review Process in place.
• Manage import reviews for some customers as required.

Training

• Prepare and hold training sessions on a regular basis for CHB personnel. Topics should be based on the following:
  • Issues apparent in customs
  • Problems discovered during Import Reviews
  • New customs/OGA developments and procedures
• Assist entry personnel with compliance-related questions and issues.

Sales/Marketing

• Support sales/account management staff and brokerage manager in new business development and transitions, as needed.
• Shares Customs Market Update during Sales Meeting.
• Shares a weekly market update with the Regional Customs Team to include new regulatory changes and memorandums