The E-commerce Account Specialist is responsible for driving the growth and profitability of the company’s online sales channels, including TikTok, Shopee, Lazada, and the in-house web store. This role oversees all aspects of e-commerce operations and account management, ensuring alignment with overall sales and business objectives. The ideal candidate is highly organized, data-driven, and capable of managing multiple platforms while optimizing the customer journey.

Key Responsibilities

E-commerce Management

1. Develop and execute strategies to achieve sales targets and grow the company’s e-commerce presence.
2. Oversee the day-to-day operations of all e-commerce platforms, ensuring seamless customer experiences.
3. Collaborate with cross-functional teams (Marketing, Supply Chain, Accounting) to support campaigns, promotions, and inventory management.
4. Monitor and manage platform for accurate inventory tracking, order processing, and financial reporting.
5. Lead initiatives to improve user experience and customer satisfaction on the web store and third-party platforms.
6. Analyze sales data, platform performance, and customer behavior to identify growth opportunities and recommend action plans.

Account Management

1. Manage relationships with e-commerce platform representatives (TikTok, Shopee, Lazada), negotiating terms, commissions, and promotional opportunities.
2. Ensure all product listings are accurate, optimized, and compliant with platform guidelines.
3. Monitor account health, customer ratings, and reviews to maintain platform reputation.
4. Handle escalations related to order issues, disputes, and platform policy compliance.
5. Coordinate with enablers for fulfillment services as needed and ensure alignment with platform requirements.

First Focus is Australia's best Managed Service Provider (MSP), with a team of over 300 technical professionals across offices in Australia, New Zealand, and the Philippines. We have grown consistently and profitably for over 15 years and continue to win new clients and rise to new heights. We’re seeking an experienced and results-driven Senior B2B Digital Marketing Specialist to lead and optimize our digital campaigns across multiple channels. If you have a passion for data-driven marketing, creativity, and a proven track record in delivering measurable results, we want you on our team!

Duties

(We will not expect someone to have all of these experiences, familiarity and knowledge is the key to be successful on this role)

The role consists of some or all of the following activities:

• Strategy & Execution: Develop and execute comprehensive digital marketing campaigns across SEO, paid media (Google Ads PPC, Display & Youtube, LinkedIn, Microsoft Ads), and content marketing.
• Campaign Management: Lead the end-to-end management of digital campaigns, including strategy, execution, tracking, optimization, and reporting.
• SEO Optimization: Oversee all aspects of SEO on our website, blog, and Youtube channel including on-page, off-page, and technical SEO, to improve organic search visibility and traffic.
• Paid Media Expertise: Design and manage high-impact paid advertising campaigns that align with business objectives and maximize ROI.
• Data Analysis: Monitor and analyze campaign performance metrics on Google Analytics 4 to derive actionable insights and continuously improve results and report back findings to the team.
• Content Collaboration: Work with creative teams to produce engaging content on our Podcast and blog that aligns with brand messaging and campaign objectives.
• Trend Monitoring: Stay updated on the latest digital marketing trends, tools, and best practices, implementing innovative solutions to keep us ahead of the curve.
• Team Collaboration: Act as a mentor and advisor for junior team members, fostering a culture of learning and excellence.

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Excellent communication skills and project management
• Highly proficient in English
• At least 8 years of experience in digital marketing, with a focus campaign strategy, execution and reporting, as well as SEO and paid media.
• B2B digital marketing experience
• Proven expertise in managing and optimizing Google Ads, Facebook Ads, and other paid platforms.
• Strong understanding of analytics tools (Google Analytics 4, Data Studio, etc.) and HubSpot.
• Strong analytical skills and attention to detail, with a data-driven mindset.

• First Focus understands the importance of flexibility for a satisfying work-life balance, which is why we offer hybrid working arrangements.

• ‘Never Stop Growing’ is deeply embedded in our DNA - we offer 1 paid study day every month and support employees towards certifications and qualifications - we will pay for the exam and will also give you a pay rise for achieving certs (conditions apply, of course)
• HMO from the first day of your employment
• Addition of one (1) dependent (e.g., your spouse) to the Company's HMO policy (which includes medical coverage plus dental benefits package) on the first day of your employment
• All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counselors
• Dayshift, weekends off* plus25 days paid days leave annually
• Employee Referral Program (Php 20,000)
• Employee MVP Award (Php 10,000)
• Social events, End of Financial Year and Christmas
• Employee Profit Sharing*
• Loyalty bonus for long-term employees*

Office Address

• 29th Floor, Robinsons Cyberscape Gamma, Topaz Road, Ortigas Pasig City Metro Manila Philippines
• 26th floor, Axis Tower One Building, Filinvest Ave, Alabang, Muntinlupa 

Additional Information

• Opportunity to work from home. If you are residing within Metro Manila or in other nearby provinces, a hybrid work set-up will apply.

This role is responsible for managing all official project documents for internal and external stakeholders. The role is expected to implement and manage the Document Management System while providing quality assurance measures according to company policy and procedures and project requirements. The role will be reporting to the Project Controls Manager in Manila.

Responsibilities & Duties

• Provide document management and project controls support including but not limited to receipt, inventory, audit, tracking, storage, retrieval, and distribution of both classified and unclassified electronic, paper, and other media project data and documents according to company policy, and proper procedures for the projects.
• Maintain general and technical documents and periodical subscriptions related to projects, with the use of internal document control systems or client-specific tools.
• Coordinate with Project Managers and IT/Records Management on the proper methods of protection for project records and make recommendations on media, rotation, and procedures.
• Manage the setup and maintenance of document control/records management for multiple projects and Project Managers.
• Escalate issues and recommend resolutions to the Team Lead for timely resolution.
• Perform moderately complex tasks in compliance with service level agreements, processes, policies, and procedures.
• Propose alternatives to identified issues and assist in investigating and resolving common and unusual issues.
• Contribute to various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Contribute specialized expertise to different assigned projects and may provide key updates to the Team Lead and Manager.

AECOM is seeking for R2A Specialist - General Accounting to be based in Manila, Philippines

This role will primarily support the completion of month-end activities by preparing, analyzing, and reporting moderately complex financial transactions and information.

• Ensure timely and accurate completion of journal entries, month end activities, and reports.

• Perform and review Zerorized AP entries to create vouchers for project codes.

• Create and review accruals and prepayments schedule.

• Review system generated reports to support the month end activities.

• Analyzes reports for trends, variances, and movements

• Conduct data gathering and investigation about financial transactions affecting the general ledger

• Provide information and supporting documentation required by audit queries

• Escalate issues and recommend resolutions to the Team Lead for timely. May support junior members of the team in addressing routine issues within the assigned processes.

• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.

• Perform moderately complex tasks in compliance with service level agreement, process, policies, and procedures.

• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues.

• Contribute in various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.

• Participate in audit-related activities.

• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager.

The role will be supporting the day-to-day payroll services for the assigned region (US) by processing assigned processes in compliance with established methodologies, regulations, service-level-agreements (SLA), and processes. The role will also be responsible in administering and processing relevant payroll and HR services systems activities. 

Duties and Responsibilities

• Perform simple to complicated payroll activities in compliance with established procedures, strategies, and methodologies.
• Ensure the operational aspects of payroll processing and associated activities, including salary disbursement, overpayment recovery, leave management and reporting are accurate and delivered within appropriate timeframes and comply with relevant legislation.
• Provide administrative assistance to the regulation alignment activities to ensure a compliant payroll processing (Taxation, Legislations, and other regulations).
• Maintain payroll files and records, including regular filing of correspondence and forms, liaison with staff in relation to any payroll matters or queries relating to employee entitlements, liaison with management and the HR office in relation to appointment and termination of employees, leave entitlements and other payroll matters.
- Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform assigned systems and documentations management activities to ensure compliance ang alignment to relevant payroll records and documentations.
• Analyze and escalate (if needed), any identified issues and concerns to the Team Lead for timely resolution.
• Perform simple to complicated tasks in compliance with service level agreement, process, policies, and procedures.
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.
• Participate on data gathering assigned SOX audit-related activities.
• Support selected simple process improvement initiatives to streamline processes.
• Assist with the induction of new staff including detailed briefing on payroll forms and processes.
• Keeping knowledge of legislation that affects the payroll up to date by research and subscriptions as well as attendance at various workshops and training seminars
• Provide accurate and timely payroll information and reports to stakeholders as needed
• Monitor and respond to Employee Centre  support simple to complicated requests related to pertains to Payroll Services

We seek someone that will profit from our exponential growth, global presence and excellent working environment. Our interview process is highly selective.

We are looking for an Audit Coordination Specialist with an interest in International Trade.

The Audit Coordination Specialist serves as primary contact for our customer’s suppliers & factories to ensure that all inspections and audits are scheduled in a timely manner. The coordination specialist is expected to constantly provide excellent customer service to all accounts, suppliers and factories as well as represent the client needs and goals within the organization.

Location: Cebu - Philippines

Area: Audit Coordination – EMEA

Responsibilities:

• Booking Management: Ensure 100% of all bookings are arranged and confirmed, ensuring accuracy, efficiency, and timely execution.
• Email Requests: Respond to and process all email requests within the agreed Service Level Agreement (SLA), ensuring quick and efficient service.
• Proactive Coordination: Coordinate with suppliers and factories to schedule audits, confirming key details such as location, date, and organization ahead of time.
• Audit Ownership: Take full ownership of all audits, ensuring they are executed smoothly and according to schedule.
• Customer & Supplier Inquiries: Handle inquiries and requests from customers, suppliers, and factories, providing clear, accurate, and timely responses.
• Internal Coordination: Collaborate with internal teams to allocate appropriate auditors to each booking and ensure that all expenses remain within budget.

Work Schedule:

The role requires flexibility in working hours, including availability for day and night shifts, as well as weekend on-duty shifts, to meet the needs of our global clients and operations.

Authority: He/she will be reporting directly to the Audit Operations Manager - EMEA.

Evaluation: Periodical evaluations every 6 months.

As part of the Payment and Service Operations function, the role is a client-facing support role. You will be expected to deliver best in class support to our client base by owning and managing client enquiries through to resolution.

• Provide excellent support to VPL’s growing client base (banking and corporates)
• Analyse, diagnose, investigate and resolve a variety of payment and service-related incidents and requests by working closely with other internal functions and partner banks
• Manage escalations from Strategic and Platinum Clients through to resolution, by analysing details and engaging the relevant business stakeholders
• Manage escalations of complex cases from colleagues, and provide any required training to bridge knowledge gaps
• Perform proactive analysis of Strategic and Platinum Client transactions and enquiries with a view to identifying service improvements
• Manage all incidents and requests in accordance with VPL’s policies, procedures, and contractual commitments
• Work proactively with clients and other internal functions to optimise the way they utilise VPL’s products and services, reduce exceptions or issues and prevent issues from reoccurring
• Provide feedback internally on how VPL’s service can be improved to reduce issues and exceptions or to improve the client experience
• Maintain constant communication with clients and keep the regularly informed of the status of outstanding case, in line with SLAs
• Communicate proactively wherever possible and ensure all written or verbal communication is of the highest standards and accurately recording in the case management system
• Build and maintain strong relationships with colleagues, clients, and partners
• Act as a delegate for the Client Support Manager
• Take part in various projects to make improvements and drive operational efficiency

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

DIGITAL MARKETING BRAND COMPLIANCE MONITORING SPECIALIST

Job Title: Digital Marketing Brand Compliance Monitoring Specialist

Job Category: Full-Time (40 hours per week)

Job Location: 100% work-from-home

Job Schedule: Mondays through Fridays, 9:00 AM - 6:00 PM Eastern Time

About Us:

At C9 Staff, we’re passionate about connecting exceptional Filipino professionals with stable, global clients who truly value long-term relationships. As a freelancer in the Philippines, we understand your need for stability. That’s why we focus exclusively on long-term clients who value enduring partnerships. This approach ensures you have consistent opportunities to work on innovative projects with dynamic teams, providing the security and growth potential you seek.

• 100% Work from Home

---- THIS IS FULLY REMOTE FULLTIME POSITION----

Job Description:

We are seeking a detail-oriented and bilingual Biller/Data Entry Specialist to join our team. She will be responsible for managing billing processes and data entry tasks, ensuring accuracy and efficiency in financial operations. This role requires proficiency in QuickBooks Online, Google Sheets, and Monday.com, and fluency in French for effective communication with French-speaking clients.

Key Responsibilities:

• Accounts Payable and Receivable:
• Process and manage invoices, payments, and financial transactions.
• Reconcile accounts to ensure accuracy and resolve discrepancies.
• Reconciliation:
• Perform periodic account reconciliations to maintain accuracy in financial records.
• Client Communication:
• Communicate with clients regarding billing inquiries and updates, both in English and French.
• Address and resolve billing disputes or concerns in a professional and timely manner.
• Data Entry:
• Accurately input financial and billing data into QuickBooks Online and other systems.
• Maintain organized and up-to-date records in Google Sheets and Monday.com.
• Operational Support:
• Collaborate with team members to improve billing processes and workflow efficiency.
• Assist in generating financial and billing reports as needed.

Qualifications:

• Proven experience in billing, accounts payable/receivable, or data entry.
• Must be female
• Proficiency in QuickBooks Online, Google Sheets, and Monday.com.
• Strong reconciliation skills and attention to detail.
• Fluency in French and English (both written and verbal).
• Excellent organizational and time-management skills.
• Strong communication and interpersonal abilities.

The E-commerce Account Specialist is responsible for driving the growth and profitability of the company’s online sales channels, including TikTok, Shopee, Lazada, and the in-house web store. This role oversees all aspects of e-commerce operations and account management, ensuring alignment with overall sales and business objectives. The ideal candidate is highly organized, data-driven, and capable of managing multiple platforms while optimizing the customer journey.

Key Responsibilities

E-commerce Management

1. Develop and execute strategies to achieve sales targets and grow the company’s e-commerce presence.
2. Oversee the day-to-day operations of all e-commerce platforms, ensuring seamless customer experiences.
3. Collaborate with cross-functional teams (Marketing, Supply Chain, Accounting) to support campaigns, promotions, and inventory management.
4. Monitor and manage platform for accurate inventory tracking, order processing, and financial reporting.
5. Lead initiatives to improve user experience and customer satisfaction on the web store and third-party platforms.
6. Analyze sales data, platform performance, and customer behavior to identify growth opportunities and recommend action plans.

Account Management

1. Manage relationships with e-commerce platform representatives (TikTok, Shopee, Lazada), negotiating terms, commissions, and promotional opportunities.
2. Ensure all product listings are accurate, optimized, and compliant with platform guidelines.
3. Monitor account health, customer ratings, and reviews to maintain platform reputation.
4. Handle escalations related to order issues, disputes, and platform policy compliance.
5. Coordinate with enablers for fulfillment services as needed and ensure alignment with platform requirements.

This role is responsible for managing all official project documents for internal and external stakeholders. The role is expected to implement and manage the Document Management System while providing quality assurance measures according to company policy and procedures and project requirements. The role will be reporting to the Project Controls Manager in Manila.

Responsibilities & Duties:

• Provide document management and project controls support including but not limited to receipt, inventory, audit, tracking, storage, retrieval, and distribution of both classified and unclassified electronic, paper, and other media project data and documents according to company policy, and proper procedures for the projects.
• Maintain general and technical documents and periodical subscriptions related to projects, with the use of internal document control systems or client-specific tools.
• Coordinate with Project Managers and IT/Records Management on the proper methods of protection for project records and make recommendations on media, rotation, and procedures.
• Manage the setup and maintenance of document control/records management for multiple projects and Project Managers.
• Escalate issues and recommend resolutions to the Team Lead for timely resolution.
• Perform moderately complex tasks in compliance with service level agreements, processes, policies, and procedures.
• Propose alternatives to identified issues and assist in investigating and resolving common and unusual issues.
• Contribute to various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Contribute specialized expertise to different assigned projects and may provide key updates to the Team Lead and Manager.

The role is responsible for developing, implementing, and maintaining cost controls and/or planning and scheduling functions. The role is expected to have broad knowledge and sufficient experience to analyze and apply technical solutions to challenging project controls issues.

Opportunity phase

• Support Go/No Go preparations, forms, and gathering information and process, as directed by the Project Manager.
• Review project controls requirements of RFP/opportunity. Provide or obtain project controls support for proposal deliverables, as appropriate for project complexity.
• Understand proposal pricing approach and support as appropriate. Proficiency with company standard pricing tools and support as required.

Planning phase

• Develop customized Cost/schedule control plans/solutions to provide Project Management and other project team and management with appropriate tools for project cost and schedule control.
• Support PM/Project team/contract administration in managing the contract review process for new contracts, modifications, and job closures. Understand and support or coordinate the insurance verification process as necessary.
• Review contract risk types and deploy methods to identify and develop risk management approaches for projects.
• Manage and oversee financial project issues such as segmentation, work at risk, and revenue recognition during project setup.
• Review scope definition documents and support PM with development of complex Work breakdown structure development (and maintenance during execution), interfacing with Procurement, Engineering, Subcontractors and Finance to support proper job setup for cost and schedule development, progress tracking, risk analysis, client billing.
• Manage the development, updating, and monitoring of schedules and preparing status reports and staffing curves, in alignment with scope of work and resource, including subcontractors and consultants, planned to execute scope.
• Support other Project team/procurement in managing documentation to support procurement of required sub-consultants and vendors
• Develop and review of project cost and revenue baseline, based on above element, on behalf of PM.
• Develop and implement performance measurement and earned value plan and updates during execution. Elevate for review by PM, Project team and other Management staff.
• Understand contractual invoicing requirements. Understand project/organizational and client interfaces. Review invoice support requirements, during execution, with Project Manager.

Execution phase

• Integrate cost and schedule data/baseline with company’s enterprise system, to facilitate Projects financial goals, or oversee this effort.
• Develop key deliverables in preparation for project reviews.
• Review actual costs and commitments, coordinate cost adjustments, and review coding accuracy.
• Identify cost (and schedule as needed) variances, investigate root cause, and develop/execute a correction action plan, as discussed with PM and Project team.
• Lead effort for tracking budget, project costs, labor hours, schedule updates, installed quantities and progress measurements for work to include direct hire and subcontracted work.
• Maintain the planning/scheduling updates, applying engineering, procurement, and construction terminology, concepts, and relationships. Develop and maintain critical path logic networks and bar charts.
• Analyze, evaluate, and forecast current status against an established baseline schedule. Assess the impacts of design or construction changes and schedule slippages. Report schedule status to all levels of project and company management as well as to the Client.
• Accumulate and access historical data, such as performance experience, for use in maintaining a realistic basis for future planning, forecasting, and Estimate at complete development.
• Measure progress and review performance trends. Exposure to progressive performance data and associated concepts and principals.
• Prepare reports, graphs, and charts, to communicate project status.
• Proficiency with company’s financial systems, processes and procedures such as segmentation, work at risk and revenue recognition requirements and processes and be able to align with project status and assist in analyzing and using financial data to identify key project issues.
• May coordinate/review invoices for consistency with contract requirements and rates. May interface with Billing and accounting staff.
• Assist the Project Manager with reporting on accounts receivables and unbilled issues as assigned.
• Support Project team, with the change control management process and gain insight into rational and importance of change events. Support project with pricing and determining schedule impact of change orders.
• Assist PM with support on gathering information to develop trending, forecasting and estimate to complete process. May assist PM with WAR (work at risk) and RAR (Revenue at Risk) forms.
• May provide guidance, direction and specialized assistance to others in the resolution of project controls problems.

Closeout phase

• Review project scope and determine all contractual deliverables have been met, discuss with PM.
• Coordinate with PM/procurement for closeout of sub-agreements
• Support PM with input of final EAC
• Support with coordination of final invoice as directed.

We are seeking a creative and experienced Social Media Manager (Twitter Specialist) to join our team. The ideal candidate will be responsible for managing our presence on Twitter, driving engagement, growing our follower base, and aligning content with our brand voice and objectives. If you are passionate about social media, thrive on crafting compelling tweets, and have a proven track record in Social Media Management (SMM), we’d love to hear from you!

Responsibilities

• Develop and implement a strategic content plan specifically for Twitter to increase brand visibility and engagement.
• Create, schedule, and publish engaging tweets, threads, and multimedia content that align with the brand voice.
• Monitor Twitter trends, hashtags, and industry news to identify opportunities for timely and relevant posts.
• Engage with followers, respond to comments and messages, and manage interactions to foster a positive online community.
• Analyze performance metrics, such as impressions, engagement rates, and follower growth, to optimize content strategy.
• Collaborate with marketing and creative teams to ensure consistency in messaging across platforms.
• Use tools like Hootsuite, Buffer, or Twitter Analytics for scheduling, reporting, and performance tracking.
• Monitor competitors’ Twitter activity to identify trends and opportunities for improvement.
• Handle crisis management on Twitter by addressing negative feedback or comments professionally and promptly.
• Stay updated on Twitter’s algorithm changes and best practices to maintain high content visibility.

Qualifications

• Proven experience as a Social Media Manager with a focus on Twitter.
• Strong understanding of Twitter's platform, features, and audience dynamics.
• Excellent writing and editing skills with the ability to craft concise and engaging tweets.
• Proficiency in social media management tools (e.g., Hootsuite, Buffer, Sprout Social).
• Analytical mindset with the ability to interpret Twitter metrics and derive actionable insights.
• Creative thinker who can generate fresh content ideas and adapt quickly to trends.
• Strong organizational skills and ability to meet deadlines in a fast-paced environment.

What we expect of you, day to day.

• Daily execution of payments, including Faster Payments, International Payments/SWIFT, ACH domestic payments, and global real time payment schemes, in line with the agreed cut offs for JIT

• Manage the correct allocation of incoming liquidity within agreed times scales

• Investigate and correctly resolve payment exceptions, (e.g. rejections, returns, failures, etc.)

• Correspond and liaise with Network Partners through email, telephone, and the SWIFT network to resolve issues as quickly as possible and minimise service/client impact

• Develop an in-depth understanding of the payments platform and our global network of Payment Partners

• Actively seek to improve processes, workflows and tooling

• Support the identification, management and resolution of service affecting incidents

• Manage your time effectively to ensure all critical tasks are completed and deadlines achieved

• Collaborate with Compliance to ensure payments are not delayed and cut-off times are achieved

• Collaborate with Treasury to support the daily liquidity management process

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Order Processing Specialist accurately processes purchases on a daily basis. This role is responsible for account activations and various other requests. Acting as the primary internal customer contact, communicating directly or through the sales organization with the customer to close business and complete administrative functions in line with the objectives and responsibilities of the Global Sales Team. Manage regular and ad hoc projects, gathering information from multiple departments in the company. 

Key Responsibilities and Outputs:

• Process external customer purchase orders, signed Order Forms or other forms of commitments

• Provision new and existing customer accounts on multiple platforms for our various products

• Process internal customer requests

• Effectively resolve customer issues/concerns regarding purchases/provisioning

• Respond to customer email inquiries and requests

• Develop and maintain excellent rapport with customers, both internal and external

• Provide first hand support to sales, resellers/partners, finance, product support teams globally

• Maintain an excellent working knowledge of Turnitin LLC products, sales promotions and order processes

• Perform other administration duties and projects as assigned

Proven characteristics for success:

• Detail oriented with excellent organizational and interpersonal skills/ friendly and approachable

• Ability to work in a fast-paced environment and manage multiple priorities

• Ability to work independently and perform under pressure

• Action-oriented mindset

• Ability to change/adjust direction with little or no notice

The Accounting Specialist supports the Account Receivables Team within the Accounting Department. The team member will process cash receipts into the ERP system as well as resolve any cash application issues by communicating with the Accounts Receivables Collections Team. They will also be responsible for reconciling customer accounts as guidance is provided.

Responsibilities:

• Process ACH, check deposits from lockbox system, and credit card transactions.
• Reconciling Daily Cash Deposits
• Customer Account Analysis
• Communicating with Collections Team to resolve cash application issues.
• Protects organization's value by keeping information confidential.
• Accomplishes accounting and organization mission by completing related tasks as needed.
• Processes credit card payments for clients.
• Reconciles balance sheet account
• Prepares journal entries
• Special projects and other duties as assigned.

• Bachelor’s Degree in Accounting preferred
• Excel Proficiency – Intermediate/Advanced level user (Must be able to perform VLOOKUP, formatting, formula creation/update, Text-to-Columns, and organize/update Pivot tables)
• Ability to analyze large sets of data
• NetSuite experience preferred
• Previous Accounts Receivable (Cash Applications) experience required
• Minimum of 2+ years of related experience; or equivalent combination of education and experience
• Ability to navigate through the Internet, MS Office, and email
• Ability to analyze, develop, initiate, and implement plans and strategies to achieve goals
• Must have strong computer skills, an individual should have knowledge of accounting software, spreadsheet software
• Good interpersonal skills
• Ability to prioritize and meet critical deadlines

• Permanent Remote Work
• Company laptop provided
• 20 days paid leave
• Paid parental leave benefits
• Technology Allowance Reimbursement
• HMO and Retirement Plan upon regularization
• Free office lunch every Wednesday
• Quarterly Company Happy Hour
• Annual Pod Outing

•Identifies areas within hotel operations where AI tools and technologies can improve efficiency, and develops and implements AI-driven tools.

•Monitors and maintains AI system performance, proposes improvements, and balances strategic planning for AI integration with hands-on operational requirements.

•Coordinates with all departments to identify points and areas for improvement where AI can be utilized, especially with the IT team to ensure smooth integration of AI in hotel management systems.

About Igloo 

Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloo’s innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimize and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent. 

As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritize teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.

About the role 

We are seeking an experienced Claims Specialist with a strong focus on Accuracy reporting and Client Management to join our dynamic team. As a Claims Specialist you will be working with the Brokerage Team and play a crucial role in providing reliable services to our partners and clients reinforcing Igloo's position as a leader in the insurtech industry and advancing our mission of making insurance accessible and affordable across diverse markets.

Job Responsibilities 

• Facilitate the swift and accurate processing of insurance claims, keeping clients' best interests in mind.
• Maintain detailed knowledge of our insurance products, applied claims procedures, and regulatory compliance matters.
•  Proactively manage relationships with clients, maintaining high standards of customer service to ensure client satisfaction and retention.
• Assess, validate, and negotiate claims on behalf of clients to ensure fair, prompt, and accurate settlement.
• Communicate effectively with all parties involved in the claim process, including clients, insurers, loss adjusters, solicitors, and other third parties.
• Leverage insurance expertise to provide clients with insights and guidance on claims procedures, potential payouts, and policy details.
• Maintain accurate records of all communication, ensuring all claim documentation is kept up-to-date and complies with policy conditions and legal requirements.
• Participate and assist in preparing for client meetings and reviews related to claims management.
• Keep abreast of industry developments, remaining informed of any changes to insurance regulations and best practices.

• Bachelor's degree or equivalent practical experience preferably from Accounting, Finance, or Business fields 
• 2 to 3 years of experience claims handling roles within an insurance environment.
• Prior experience working in a high-growth environment, ideally with a mix of experience in MNCs and start ups
• Critical thinking skills and growth mindset
• A self-starter with hands-on experience
• In-depth knowledge of insurance policies and claims handling processes.
• Excellent communication, negotiation, and relationship management skills.
• Proven ability to provide superb customer service under pressure while managing multiple tasks.
• Proficient in common computer applications, including Microsoft Office Suite.
• An insurance-related degree or professional certification is a plus.
• It's preferred, but not a strong necessity, to have a background in law or a similar field.

• Comprehensive Health Coverage: HMO coverage starting Day 1, with free coverage for up to 2 dependents.
• Financial Rewards: 13th-month pay to ensure fair and rewarding compensation.
• Career Growth Opportunities: Annual performance appraisal to recognize achievements and support professional development.
• Inclusive Work Environment: Be part of a dynamic team committed to innovation and collaboration.
• Leave Benefits: Competitive leave policies to support work-life balance.
• Continuous Learning: Opportunities to enhance skills through training and development programs.

The Accounts Payable Specialist will review, properly account for, and appropriately arrange for payment of the company’s various invoices and other operating financial obligations, in addition to researching APrelated issues and participating in special projects in a fast-paced environment. 

Responsibilities:

• Maintain AP vendor files  
• Accounts payable processing  
• Perform Vendor billing analysis  
• Audit and reconcile all vendor invoices and approvals for payment  
• Ensure all invoice items are properly coded and otherwise captured in applicable accounting system  
• Assist in preparing monthly accruals and other close-related activities  
• Co-ordinate weekly AP check run  
• Enter AP activity into accounting software.  
• Cross-train in monthly account analysis for balance sheet accounts  
• Scrutinize account details to find and correct problems  
• Maintain an accurate AP aging report; Identify and execute the necessary process adjustments  
• Reconcile A/P to the G/L  
• Perform account analysis as needed  
• Assist Treasury in preparation and maintenance of cash forecast  
• Assist in identifying and attributing monthly variances for actual vs budget and actuals vs forecast, identify, analyze and correct information as needed in order to present accurate information (coding, budget classifications, accrual, or other issues)  
• Provide annual audit support  
• Excellent time and attendance  
• Assist with special projects and other duties as assigned. 

• Minimum of 3+ years of AP processing experience with a structured corporate environment utilizing one
• or more AP systems
• Accounting or Finance degree preferred
• Advanced Excel skills a plus
• Experience with PO and AP workflow systems a plus
• Ability to navigate through the Internet, MS Office, and email
• Good interpersonal skills 
• Ability to prioritize and meet critical deadlines.  
• Confidence to deal with a range of stakeholders. 

• Permanent Remote Work
• Company laptop provided
• 20 days paid leave
• Paid parental leave benefits
• Technology Allowance Reimbursement
• HMO and Retirement Plan upon regularization
• Free office lunch every Wednesday
• Quarterly Company Happy Hour
• Annual Pod Outing

Job type: Fully Remote
Work Schedule: 9 am - 5 pm EST

We are actively seeking a skilled and enthusiastic Amazon Specialist to join our client's e-commerce team.

Responsibilities:
Amazon Account Management:

• Handled Amazon Seller Central and Walmart Seller Central.
• Fixing listings, managing feedback & reviews, creating posts, and opening cases.
• PPC campaigns and keyword research.
• Track and analyze sales metrics, such as conversion rates, traffic, and sales trends. Identify opportunities for improvement and implement strategies to increase revenue.
• Regularly review and optimize product listings on Amazon, ensuring accuracy, relevance, and compliance with Amazon's policies and guidelines.
• Monitor and manage inventory levels to prevent stockouts and overstock situations, ensuring a seamless customer experience.

• Proven experience in Amazon and Walmart Account Management.
• In-depth knowledge of Amazon Seller Central, Walmart Seller Central, fixing listings, creating posts, and opening cases
• Proficiency with Microsoft Excel, Amazon Seller Central, and Walmart Seller Cental.
• Skills in Adobe Photoshop.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Detail-oriented and proactive, with the ability to manage multiple tasks and meet deadlines.
• Familiarity with industry trends, Amazon policies, and the broader e-commerce landscape.

• Work from home
• Weekly pay
• Easy Hiring Process

As a global payment system, Visa maintains a global anti-money laundering/counter-terrorist financing (AML/CFT) and sanctions program established under formalize policies and procedures.

In this role, the Quality Assurance (QA) Analyst will support the AML and Sanctions Program Governance Sr. Director in the quality assurance program. The AML and Sanctions Program Governance team member should be able to engage with credibility and authority across Visas global compliance and product teams. The ideal candidate should be able to work independently and be effective in a dynamic, matrixed environment under demanding timelines.

• Using subject matter expertise, perform quality assessment reviews on a sample and targeted basis across various business- as-usual processes

• Identify gaps, inconsistencies, and areas of improvement in processes and within applicable policies and procedures

• Proactively identify and report trends to management

• Prepare quality assurance reports and track responses

• Work with AML and Sanctions team leads to conduct root cause analysis and develop resolution plans

• Work with AML and Sanctions team leads to recommend changes in processes and procedures

• Track resolution cycles from beginning to end and document in a clear and concise manner

• Contribute to the development and implementation of new policies, checklists, and procedures

• Multi-task on various assignments in order to meet deadlines and expectations set forth by management

• Stay apprised of regulatory matters and developments through regular review of appropriate compliance publications and websites and by participating in relevant compliance conferences and other training events

• Perform various ad hoc tasks such as special projects as requested by management

• Assist management with requests from auditors and examiners, as needed

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila

Work Schedule: Morning or Afternoon shift, Monday-Friday (8-hour shift only)

Experience Level: 3-5 years

No. of employees required: 7

About the Role:

We are looking for an experienced QA Tester/Analyst to join our quality assurance team. As a QA Tester/Analyst, you will be responsible for ensuring the quality and functionality of our software applications by conducting thorough testing and analysis. You will collaborate with developers, project managers, and business stakeholders to identify issues, track defects, and ensure high-quality deliverables throughout the software development lifecycle.

Key Responsibilities:

Test Planning and Strategy

• Develop and execute test plans, test cases, and test scripts based on business requirements and technical specifications.
• Define test scenarios and strategies for different types of testing (e.g., functional, regression, performance, security, usability).
• Work closely with stakeholders to gather and analyze requirements and define testing objectives.
• Collaborate with project teams to ensure comprehensive test coverage and quality standards.

Manual and Automated Testing

• Perform manual testing for web, mobile, and desktop applications, identifying bugs, issues, and inconsistencies.
• Develop and maintain automated test scripts using testing frameworks and tools (e.g., Selenium, JUnit, TestNG, or others).
• Conduct regression testing to ensure that new changes do not negatively affect existing functionalities.
• Perform functional, integration, user acceptance, and system testing on new software releases.

Defect Identification and Reporting

• Identify, document, and track defects, providing clear and actionable feedback to developers.
• Reproduce issues and work with development teams to troubleshoot and resolve defects in a timely manner.
• Maintain detailed records of test results, issue logs, and steps taken to replicate problems.
• Verify bug fixes and perform follow-up testing to ensure successful resolution of issues.

Collaboration with Development Teams

• Work closely with developers to understand the technical architecture and design of applications.
• Participate in daily stand-ups, sprint planning, and retrospectives to ensure alignment with development goals and timelines.
• Provide feedback on product features and functionality, focusing on usability and quality.
• Collaborate with cross-functional teams to ensure a smooth handoff between testing, development, and deployment stages.

Test Environment Setup and Configuration

• Set up and maintain test environments for manual and automated testing.
• Ensure test data is prepared and structured for accurate testing outcomes.
• Monitor test environments for stability, identifying and resolving issues that could impact testing.

Continuous Improvement and Best Practices

• Stay updated on the latest testing tools, technologies, and methodologies.
• Suggest improvements to current testing processes, workflows, and tools.
• Contribute to the development of best practices for testing and quality assurance across the team.
• Participate in code reviews and provide feedback on testing-related aspects of code development.

Documentation and Reporting

• Document and report test results, including defect details, status reports, and final test reports.
• Create test coverage reports, ensuring all functional and non-functional requirements are addressed.
• Communicate testing progress, risks, and issues to stakeholders and management.

Qualifications and Skills:

• Education: Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
• Experience:
• 2-4 years of experience in software testing, with a focus on manual and automated testing.
• Proven experience in identifying, analyzing, and documenting software defects.
• Experience with testing web, mobile, and desktop applications.
• Familiarity with the software development lifecycle (SDLC) and Agile methodologies (e.g., Scrum, Kanban).
• Experience with defect tracking tools (e.g., Jira, Bugzilla, or others).
• Technical Skills:
• Strong knowledge of testing methodologies (e.g., black-box testing, white-box testing, performance testing).
• Proficiency in using automated testing tools such as Selenium, JUnit, TestNG, Postman, or other test automation frameworks.
• Familiarity with version control systems (e.g., Git) and continuous integration tools.
• Experience with API testing (REST/SOAP) and tools such as Postman, SoapUI, or similar.
• Knowledge of database management and writing basic SQL queries for test data validation.
• Familiarity with performance testing tools such as LoadRunner or JMeter is a plus.
• Strong understanding of cross-browser and cross-device testing.
• Soft Skills:
• Excellent analytical and problem-solving skills with attention to detail.
• Strong communication skills, both verbal and written, with the ability to document issues clearly and concisely.
• Ability to work independently and as part of a collaborative team.
• Strong time-management skills, with the ability to prioritize tasks and meet deadlines.
• Ability to handle multiple tasks and work under pressure in a fast-paced environment.
• A proactive attitude toward improving processes and overall product quality.
• Certifications (preferred):
• ISTQB (International Software Testing Qualifications Board) certification or equivalent.
• Certified Software Tester (CST) or other relevant certifications.
• Experience with Agile frameworks and Scrum certification is a plus.

Neo Group is recruiting on behalf of our esteemed partner in the iGaming industry, and we’re on the hunt for a dynamic Social Media Marketing Specialist!

As the Quality & Knowledge Specialist, you are responsible for the quality & knowledge management for your markets. You are responsible for collaboration with both in-house and out-sourced operations, maintaining and increasing CS global quality. We are looking for a specialist with strong analytical skills and a business mindset that contributes to delivering excellent customer service. You also have a good understanding of quality and knowledge in customer service.

Key Responsibilities

• Maintain and control quality assurance processes and standards.
• Analyze performance data to identify trends and areas for improvement.
• Lead the quality and knowledge management processes for both in-house and outsourced teams.
• Work closely with in-house and outsourced operations teams to ensure alignment on quality and knowledge management initiatives.
• Implement knowledge management best practices and tools.