A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a QA Analyst, you will closely work with the product and engineering teams to catch any major problems that reduce the quality of Client’s iOS application. You will be responsible for testing use cases in the iOS application and replicating and reporting bugs so that developers can implement a fix for them.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Work Schedule: Monday-Friday 9 PM - 6AM Manila Time
• Ensure high-quality software is delivered in each release
• Continuously test key use cases across the iOS app to identify any issues
• Develop new and update existing test cases 
• Peer review of test cases, provide feedback and updates as needed
• Document test findings (bugs, change requests, etc.) (requires detailed orientation)
• Update test results in the test tracking tool,, Jira
• Provide functional, accessibility, regression, API and other testing types as needed
• Report, track, and manage any discovered defects to resolution
• Detect defects as early in the life cycle as possible
• Support other areas of the project including training and analysis of testing tools and processes
• Understand, investigate, and solve any complex client requests or complaints; particularly when multiple departments or teams are involved
• Coordinate with all stakeholders for proper delivery of test deliverables to the client

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• At least a bachelor’s degree in Computer Science or related fields.
• More than 2 years of experience in QA testing
• Solid experience in manual testing
• Familiarity with backend, System Testing, Migration, Database upgrades, API Testing etc.
• Experience with test case management tool like Testrail
• Familiarity with defect tracking systems such as JIRA and Confluence
• Intermediate to advanced knowledge of cloud-based applications such as Google Drive, Google Sheets, Google Docs and MS Office applications 
• Excellent written and verbal communication skills
• Ability to understand and create test cases from specifications and requirements defined by Product Managers
• Experience in automation and any programming language is a plus!
• Ability to write and understand SQL queries is a plus!

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

Provides assistance to CRO and Production Supervisor. Ensures micro hand adds readiness and accuracy, and monitors micro ingredients and packaging materials availability in the process area. The position is also responsible for contributing to the achievement of the quality objectives of the plant by performing the functions of key positions in the plant.

1. Monitors hand adds inventory and identifies critical ingredients and packaging material during his shift, recommends action plans to Production Supervisor and/or Feedmill Manager. Tracks micro hand adds prepared in his shift and conduct physical inventory and inspection to ensure weight accuracy and correct ingredients are utilized for the specific diet.

2. Check finished goods output to verify and ensure the correct bagging report. Do production posting and other related clerical works.

3. Learns and understands the feed milling processes and develop the skills required to be able to assist the Control Room Operator in;

1.  Materials elevation and process bins management

2. Batching, grinding and mixing operations

3. Pelleting and fat coating operation

4. Bagging operation

As a Quality Assurance Analyst your goals are, to conduct services like Functional Testing, Load Testing, Manual Testing, Unit Testing, Security Testing, and Deployment Testing and to ensure that the team you are working with are always thinking about quality while working on our customers goals. We believe quality is something that should be checked continuously throughout the process, not just at the end. 

Some of the day-to-day tasks are improving or setting up different quality activities during the development cycle, using data to prioritise and advocate for issues, working with the project team to write unit, integration, and end to end tests, and identifying risks with production releases. 

JD Meats QA Specialist

1. Implements and maintains all food safety related strategies, policies and procedures
2. Maintains open communication with all related departments to address the identification of food safety hazards and process improvement opportunities.
3. Implements HACCP Plan and pre-requisite programs.
4. Performs HACCP monitoring to include but not limited to – concentration of chlorinated water solution monitoring, temperature monitoring, environmental monitoring and metal detection, and the sanitation program.
5. Implements the document management system in collecting, maintaining and updating of  SOPs (Standard Operating Procedures), policies and templates for all Food Safety related records.
6. Responsible for investigating customer complaints related to quality, monitoring of complaint resolution per process owner and instigates the RQI process.
7. Conducts traceability for product complaints and/or recall process to ensure timely communication, execution and completion of related documentation within the set standards for Customer Complaints and Product Recall.
8. Performs microbiological and physical-chemical tests of raw materials, finished products and environmental tests of all food safety related equipment and facilities through rapid tests and conventional methods to determine product quality and perform the necessary controls when there is non-conformance/s.
9. Escalates any deviation from the quality and operational processes set by the organization/plant/site
10. Ensures that Good Laboratory Practices and the Quality Assurance Systems in the Meat Laboratory are strictly implemented and are in place at all times.
11. Ensures the proper and strict implementation of the meat product hold and release programs by ensuring product is not released without prior approval and documentation.
12. Conducts GMP of production and personnel including truck and truck personnel.
13. Monitor and check pre-dispatch and dispatch items for delivery.
14. Assist in customers and NMIS audits, customer complaint resolutions and takes appropriate action promptly.
15. Promotes good customer relations with all TMM Stakeholders and Partners.
16. Works with the Operations team to ensure compliance with applicable food safety regulatory requirements (5S/GMP, HACCP, and ISO).
17. Monitors and observes key associates' compliance on the food safety and quality assurance activities.
18. Leads the QA team during their assigned shift and section by addressing issues (quality and process), as well as is able to make immediate decisions / actions to address these.
19. Performs SAP-related tasks (goods inspection and goods receiving) under the QA module.

Eram Talent is currently hiring for a Quality Assurance Manager (Luxury Experience) for one of our esteemed clients in Saudi Arabia. Our client, a leading company in the luxury industry, is looking for a dedicated and experienced professional to ensure the highest level of quality and customer satisfaction.

As a Quality Assurance Manager, you will be responsible for implementing and maintaining quality assurance processes and standards throughout the organization. Your role will involve developing and implementing quality control procedures, conducting regular audits and inspections, and creating reports to track and analyze quality metrics.

This is an excellent opportunity for an individual with a strong background in quality assurance, particularly within the luxury sector, to contribute to the success of a renowned company.

Responsibilities

• Develop and implement quality assurance processes, procedures, and standards
• Establish quality control checkpoints and conduct regular audits and inspections
• Monitor and analyze quality metrics, identifying areas for improvement
• Collaborate with cross-functional teams to implement corrective actions and improve quality performance
• Train and educate employees on quality assurance processes and standards
• Maintain up-to-date knowledge of industry standards and best practices in quality management
• Compile and analyze data and prepare reports on quality performance
• Ensure compliance with all relevant quality regulations and certifications
• Identify and address customer complaints and concerns related to quality
• Stay current with customer expectations and industry trends in luxury goods

• Proven experience as a Quality Assurance Manager, preferably within the luxury goods industry
• Strong knowledge of quality management systems and tools
• Solid understanding of relevant quality regulations and certifications
• Excellent analytical and problem-solving skills
• Detail-oriented with a focus on accuracy and precision
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to work well in a team and collaborate with colleagues at all levels
• Bachelor's degree in Engineering, Business Administration, or a related field (preferred)
• Certification in quality management (e.g., Six Sigma, ISO 9001) is a plus
• Fluent in English and Arabic

Primary Duties & Responsibilities · Lead and develop a high-performing team supporting Account/s and provide exceptional quality assurance services to WNS clients · Driving people development by aligning to the Quality DNA program · Drive & improve efficiency, leading to better operating margins with strong focus on governance, timelines and risk management via Six Sigma & Lean Deployment · Drive SLA adherence / Customer CTQ by ensuring all parameters are met and corrective and preventive actions are taken · Redesign & deploy sampling and stratification strategy based on Compliance checks , Financial processes (volume & Value mix ) Errors, Customer priorities & Agent performance · SLA baselining, predictive SLA monitoring & reporting · Provide thought leadership, creative solutions & leverage problem solving techniques to drive continuous improvement · Serve as an integral part of the enterprise ecosystem by participating in strategic projects, RFPs, Client visits · Digitalization of Quality Assurance Delivery – embed Digital tools to strengthen audit mechanism & control framework · Provide meaningful business insights to all stakeholders; in-depth statistical analysis, defects, exceptions and trends leading to performance enhancement & client experience · Demonstrate Leadership Behaviors (e.g. Enterprise Thinking, Effective and Quick Decision Making, Making Collaboration Essential) · Foster a spirit of continuous learning & collaboration across teams

Primary Responsibilities:

• Performs quantity and quality inspection or verification of various products and goods in accordance with company standards, legal, and agreed client requirements.

Specific Responsibilities:

• Ensures all the necessary forms, materials, equipment, and/or other requirements needed to perform the job are complete and in order before proceeding to the work site.
• Coordinates with clients on schedules and other information pertinent to the job.
• Perform risk assessment and hazard identification prior start of inspection or verification to ensure compliance with the 15 SGS Rules of Life.
• Conducts inspection or verification work (reference: Verification Matrix of Inspection Work) according to company standard, procedures, and agreed client requirements.
• Provides feedback and updates on the status or progress of the job to his/her immediate superior on a regular basis.
• Prepares and submits complete and accurate inspection reports including properly labeled samples in accordance with the defined timelines and reporting format.
• Performs other related duties as may be assigned either to achieve departmental goal or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:

• Demonstrates strong commitment to SGS QHSEE policies, procedures and work instructions by actively participating in             meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE
• Responds appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace
• Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
• Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
• Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
• Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines
• Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators
• Actively participates in incident investigations and risk assessments as deemed necessary by SGS management
• Fulfills the requirements needed in the success of the QHSEE Management System

Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations

Your responsibilities will be, but not limited to:

• Gather the timing of local statutory audits for all the legal entities under QIMA Partners Limited, and ensure the lists are updated on a regular basis.
• Design and formulate the timeline of the local statutory audits in alignment with Group Annual Audit.
• Lead the process for the statutory audit by timely coordinating with the legal entities and ensuring all legal entities under QIMA Partners Limited are completed and compiled.
• Lead the management of Group Audit from the group perspective and collaboratively work with the businesses and process owners to ensure that the requirements are gathered and submitted on time.
• Liaise with External Auditor to ensure that the Group Audit status is updated correctly and communicated to the relevant recipients.
• Liaise with Local and 3rd Party Advisors handling the Local, Statutory and Tax compliance for entities without local finance in the country to ensure that compliance requirements are prepared and submitted on time.
• Review, manage and recommend if the 3rd party engagement contracts be continued, amended and/or terminated based on the relationship with the Group and their ability to deliver the scope of work as per the contracts.
• Actively seek standardization and automation, apply and implement best practices for managing Group Audit and Local, Statutory and Tax compliance and deploy innovative technology where possible to enhance and continuously improve the design and operating effectiveness of the controls, documentation, assessments and review procedures.
• Develop and conduct adequate training and prepare related information material on the Group Audit and Local, Statutory and Tax compliance for business continuity purposes.
• Keep the record of the 3rd party’s engagement fees, Penalties and Late Charges, and the Payment made for all the compliance requirements which can be used to assess trends of payments and penalties as well as the professional fees.
• Other tasks assigned by the Immediate Supervisor.

AECOM is seeking a Principal Project Control to be based in Manila, Philippines

Provides objective analysis and sound judgement with application of principles and techniques to evaluate and report project performance from concept study to construction & startup including practical assessment of schedule completion and expected final cost. Competencies include setup of work breakdown structure, establishing levels of control and detail, planning and scheduling, cost analysis and forecasting, progress measurement, earned value performance, risk analysis and change control.

Responsible for managing, controlling, forecasting and reporting cost and schedule performance for projects throughout the organization. Services include setting up and managing project controls systems (including setup of work breakdown structure), capturing to-date progress and expenditure data, analyzing to-date performance data, forecasting at-completion performance data (EAC costs, hours), analyzing project risks (contingency management), managing change and incorporating scope variations into schedule and cost deliverables, and preparing associated reports.

Duties and Responsibilities

• As part of a leadership team, support building and deploying a Manila project controls team

• Ability to proactively articulate the capabilities of Manila role of project controls across various North American Regions, Business Lines, levels of company management and cross functional staff.

• Responsible to distribute work assignments and monitor work load, to most effectively utilize staff and meet the projects, Regions, Business Lines objectives. Ability to proactively track and communicate staffing activities to various stakeholders. May be required to report on staff utilization, appropriateness of staff for assignment, and other quality and performance metrics.

• Exercises experience and sound judgement in assessing complex project controls and associated staffing situations to both the project and the business unit’s goals. Coordinates the efforts of assigned resources/staff with other project and business unit staff.

• Participate in business development, proposal efforts and project startups as needed.

• May be involved in assessing and evaluating quality of work effort of staff and advise on approach and/or elevate corrective actions, communicating appropriately with project and business stakeholders.

• Develops, trains and mentors staff in both technical aspects of project controls methods as well as support interpersonal communications with assignment project manager and other staff.

• Effectively disseminates corporate expectation regarding company policy as it relates to reflecting project status on all project complexities and types. Conveys project controls procedural and best practice information and existing and emerging project controls methods.

• Coordinates staffing requirements, assigns and supervisors project work activities, and trains personnel.

• Supervises staff through developing, establishing and maintaining goals and documenting performance reviews. Provides personnel development for the assigned employees.

• Bachelor’s degree in engineering, construction management, business management or other associated degree.

• Relevant work in lieu of degree considered

• 12 – 15   years’ experience

Scope of Position:

• To proactively ensure CHB department meets the highest standards of import/export Customs compliance.

Major Duties and Responsibilities:

Compliance

• Monitor Licenses or Registration of Service Provider to prevent us from servicing our customers if the licenses/registrations are expired/revoked.
• Monitor Customer BOC CPRS/AMO registration and notify the Importer three (3) months prior to expiry date.
• Assist Customers in filing BOC/CPRS/AMO renewal application as required.
• Monitor GDP service provider performance through the Branch Quality Representative.
• Monitor Trade P screening performance through the District Trade Compliance Manager.
• Oversee the process to ensure on time submission of required documents to Customs for SGL and FTZ customers
• Assist in the enforcement of Expeditors’ Brokerage Operational Process Standards, policies, and procedures.
• Review all Powers of Attorney received by the branch for validity, and review Importer Questionnaire for completeness; upload valid POA and Importer Questionnaire into the POA Tool.
• Handle all letters (i.e., Amendment Letter Request, Affidavit of Undertaking, etc.)  preparation that are required for submission to Customs and to other Government Agencies.
• Assist Customer Service in OGA permits/licenses applications on behalf of the customers.
• Record any noncompliance/enforcement actions/penalties received in a centralized South Asia Region database in SharePoint.
• Any other compliance related matters and needs, as they become necessary (including, not limited to, documenting the export and import customs compliance foundations to be established with collaboration from the Regional South Asia Customs Team.

Internal Reviews and Monitoring

• Conduct weekly review of SGL Re-entry submission in accordance with prescribed regulation.
• Conduct daily review of FTZ shipment in accordance with BOC and PEZA requirements.
• Conduct weekly review of Entry Packet Submission by the 3rd party Broker with the Weekly Release Shipment Report.
• Conduct weekly review of entry of Approved TPB GCI in CFIT.
• Review HS Codes  supplied by importers to identify potential red flags and inaccuracies’
• Review HS Codes determination is performed by the 3rd Party Broker through the Customer Service.
• Complete annual Self-Audit, as administered by CHQ.
• Assist Regional Compliance Team with ensuring all monitoring reports are reviewed timely.
• Complete Monthly Import customs review as well as random checks throughout the month to ensure compliance with customs regulations and internal requirements. 

Information

• Ensure that branch employees are kept up to date on Customs and OGA related developments. Read daily publications of Port Calls, local customs publications (e.g., Pipelines, Public Bulletins, etc.). Visit customs and OGA websites on a regular basis. Ensure familiarity with Customs’ Informed Compliance Publications.
• Maintain current editions of required reference materials. These materials include local Customs Pipelines or Bulletins, Customs Info, Explanatory Notes.
• Meet with Customs on a regular basis; establish relationship and obtain feedback regarding branch standing with local Customs. Communicate with Customs and Other Government Agencies regarding compliance issues as needed.
• Attend monthly Brokerage/Compliance Managers’ Conference Calls.
• Meet regularly with Trade Compliance counterpart.
• Independently identify any customs compliance risks within the branch and escalate to the Customs Brokerage Manager as well as the Regional Customs Director.

Post Entry/Import Reviews

• Monitor Post Entry Modification, Refund, and Voluntary Disclosures Filings.
• Ensure proper and timely filing of protest for tentative release and other related matters associated to customs clearance in accordance with regulatory.
• Report all penalties/fines associated with the shipment internally up to customer.
• Manage all post entry activities, from start to finish, using Import Review Process in place.
• Manage import reviews for some customers as required.

Training

• Prepare and hold training sessions on a regular basis for CHB personnel. Topics should be based on the following:
  • Issues apparent in customs
  • Problems discovered during Import Reviews
  • New customs/OGA developments and procedures
• Assist entry personnel with compliance-related questions and issues.

Sales/Marketing

• Support sales/account management staff and brokerage manager in new business development and transitions, as needed.
• Shares Customs Market Update during Sales Meeting.
• Shares a weekly market update with the Regional Customs Team to include new regulatory changes and memorandums

• Assist the Rider Compliance Team in identifying non-compliance issues of the riders and make sure that they are following the daily delivery processes.
• Create analyses on rider behavior directly affecting their compliance to the delivery processes and protocols.
• Help design, pilot, and evaluate new SOPs that will improve the current Rider Compliance system.

• Ensure that all inventory movements within the hotel are accounted for and are properly supported with appropriate documentation.
• Ensure the implementation of all cost control policies and procedures by all departments
• Ensure all goods received and delivered in and out of the hotel stores are properly documented and accounted for

The Tax Compliance Specialist is responsible for carrying out a range of tax and compliance functions, meticulously adhering to government regulations and aligning with company policies and procedures. The primary objective of these activities is to guarantee the timely completion of tasks related to taxation and compliance matters. This role involves a thorough understanding of applicable regulations, attention to detail, and a commitment to upholding organizational policies, all aimed at ensuring that tax-related responsibilities are executed efficiently and in compliance with the established timelines.

A. LOCAL AND NATIONAL TAX APPLICATION AND PAYMENTS

• Prepare and ensure the timely filing and e-payment of BIR Returns.
• Prepare the sales allocation for business permit renewals. This involves conducting a reconciliation of declared sales with sales recorded in the company's books.
• Review the computation of Local Business Tax due.
• Prepare, review, and file advance VAT on milling wheat.
• Prepare and file applications for BIR Permits, including, but not limited to, authority to print and permit to use loose-leaf, certificate of deductibility for obsolete inventories and others
• File applications for Branch Registration and Information Update (e.g., new line of business or change of business address).

B. TAX AUDIT

• Provide audit requirements, schedules, and reconciliations requested by the BIR or Local Tax Authority.
• Maintain close coordination with assessors to ensure the closure of the audit.
• Prepare replies to Letter Notices. 
• Provide requirements, schedules, and reconciliations for regular internal tax reviews. Coordinate with auditors and ensure compliance with their recommendations for procedural improvements.

C. PROCESSES AND IMPROVEMENTS

• In the case of innovative projects, communicate with the BIR, LGUs, and other relevant government agencies in coordination with the AEV TACS Team.
• Research and analyze local and national tax laws applicable to the company’s business nature.
• Regularly update on memoranda and issuances issued by the BIR for new Tax Rules and Regulations. Conduct a study on the impact/applicability of new issuances to the company.
• Prepare guidelines for compliance with Tax Rules and Regulations.
• Evaluate and assess tax issues.
• Assist in strategizing and planning for tax savings for the company.
• Secure opinions of AEV TACS and provide feedback on tax queries from other departments/partners.
• Continuously update learnings by attending seminars or conventions pertaining to tax updates and other self-development training.
• Provide tax awareness through tax cascades. D. Other Tasks:
• In Charge of safekeeping of BIR documents and uploading of returns and reports in the Storage and Retention System
• Performs other tasks as may be assigned by the team leader.

DomainTools is seeking a senior test developer with a focus on web-based user interfaces and REST APIs to join our Software QA team. We want you to research, develop, deliver, and manage cutting edge techniques in software quality assurance and test writing with automated deployments. You will closely collaborate with development and operations teams to provide quality and speed in continuous testing deployments.

Location: Remote - Philippines

Schedule: US Business Hours (Night Shift in the Philippines)

Compensation: 124,300 PHP per month

• Design, develop, and execute automated tests for web-based user interfaces and RESTful interfaces with focus on both conformance and performance.
• Write test statements and test plans based on requirement documents, documentation review, and SME interviews.
• Develop unit and system tests in python, shell scripts, C, and/or golang.
• Generate testing results reports.
• Document testing environments and testing procedures.
• Assist with maintenance of Jenkins automation system.
• Assist with installations and maintenance of Linux-based test farm.

Must Have Qualifications:

• 7+ years experience with software development with focus on quality assurance and testing.
• Python programming with focus on test development: 2+ years
• Experience with pytest framework.
• Experience with Selenium or automated web browser testing.
• Unix command line and shell scripting experience: 1+ years
• Linux or BSD development environment: 1+ years
• Continuous Integration automation experience, such as with Jenkins: 1+ years
• GIT or equivalent source code revision control experience: 1+ years

Pluses (Desirable Skills):

• C, Golang, or PHP development experience.
• Development or administration experience with Internet protocols and services such as DNS, HTTP, SMTP, or BGP.
• Experience with Openstack API.
• Experience with Ansible.
• Debian or Red Hat specific system administration experience.
• Experience with code coverage analysis tools.

What’s it all about?

The compliance-risk control framework includes financial crime compliance and regulatory compliance. Financial crime focus is on Anti-Money Laundering (AML), Counter Terrorist Financing (CTF), Sanctions & Anti-Bribery and Corruption (ABC), and on the associated Know Your Customer (KYC) and Know Your Customer’s Business (KYC/B) & Counterparty Due Diligence (CDD) obligations  including primarily but not limited to: -

•           On-boarding counterparty due diligence

•           Transactional monitoring

•           Sanctions screening

•           Suspicious activity identification, monitoring and reporting

What we expect of you, day to day.

• Develop an understanding of Visa Payments business operations and payment processes
• Identify and internally escalate actual or suspected sanctions matches, assisting and supporting other analysts within the team
• Ensure sanction queries are sent in a timely manner in line with our internal SLAs and deadlines set
• Identify trends and use data to suggest improvements to effectively resolve service issues, escalating appropriately.
• Assist with the development of management information in alignment with regulatory and internal policy/risk expectations
• Assist with the review of new controls to mitigate risks and reduce false positives to improve efficiency across the team.

And assist

• Ensuring clients are within legal parameters and not undertaking ML or criminal activities. For example, using screening and monitoring systems to assess client legitimacy.
• Identifying, managing & escalating suspected and actual money laundering, sanctions breaches and fraud cases through the relevant escalation path.
• Ensuring the compliance risk control framework remains aligned with external legislation.
• Conducting and/or overseeing compliance monitoring reviews and audits.
• Promoting and providing advice on best compliance practice within critical business areas.
• Exemplifying the company values and promoting them in all areas of the role, within and without the function.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Wrist Service Center is looking for a QA Specialist who will be working on working on different projects ranging from building large digitally disruptive applications to implementing new ways of working or minor handy tools. You will be working closely with various developer roles, DevOps, Scrum Masters, Project Managers, Product owners, Architects. As a QA Specialist, you will ensure that the features released are at top quality.

What you'll be doing:

• Work closely with Product Owner to ensure that test scripts are developed and covers use cases
• Test features on upcoming releases
• Ensure that Unit, integration and regression testing is developed
• In collaboration with the Scrum Master implement the testing mindset to all developers, and ensure it is implemented

What we're looking for:

• Bachelor’s degree in Computer Science
• Solid experience as a QA & Test Specialist for at least 3-5 years.
• Proven experience in software test automation
• Insight in how web applications logic is built
• Solid experience with scripting and automation tools and frameworks
• Excellent English verbal and written communication skills
• Knowledge and experience in the ff QA Stack and Components:
  • Xunit
  • Bogus
  • Coverlet
  • Fluent Assertions
  • Respawn Database resetting
  • Nunit
  • Fluent validation
  • Cypress.io
  • Playwright
  • Previously worked with eCommerce or order flows
• Thrive in knowledge-sharing environments
• Knows how to work with both monoliths and microservices
• Nice to haves:
  • Scrum methodologies and framework
  • Release management through Azure DevOps for backlog and repository management
  • REST API with Swagger
  • Datadog for observability

Location: Times Plaza Building, U.N. Avenue corner Taft Avenue, Ermita, Manila

Work-setup: Hybrid

We are looking for a highly motivated Tax and Compliance Specialist to join our growing business! The Tax and Compliance Specialist will be based in the Philippines and will report directly to the Tax Manager.

Responsibilities

• Responsible for the timely and accurate filing and payment of national taxes (e.g., income tax, value added tax, withholding taxes, among others)
• Facilitate and assist in the external and internal tax audits
• Address and manage tax notices and assessments, including coordination with examiners, review of document and schedules prepared by the team, and the check of the propriety of the assessment findings
• Prepare and update tax filing calendars for all the stakeholders across the company
• Assist in the preparation of Transfer Pricing Documentations (if necessary)
• Keep abreast of appropriate tax regulatory changes impacting assigned entities and translate changes into the processes and systems to ensure compliance
• Ensure final returns, working files and other related documents are stored on GDRIVE and determine if there are documents required by country law to be archived physically or electronically.
• Address the issues noted during day-to-day activities and review recommended solutions
• Help in training the different stakeholders in enhancing their tax awareness and consciousness towards the company’s compliance with national tax laws
• Perform other tasks assigned by the Finance Director and/or Group Tax

Primary Responsibilities 

1.  For Planning and Scheduling assistance e.g. clerical and system encoding, invoice and collection records updating, Customer Satisfaction Survey consolidation and monitoring, outsourcing suppliers for events and general assistance, etc.
2.  Assist in Collections
3.  Assist with daily operational duties

Your contribution to something big

• Executes financial and operational risk mitigating controls, particularly within finance, sales and purchasing processes
• Coordinates internal control audit results with the respective department managers
• Supports in Access and Identity Management

Responsibilities

• Understand applicable Acts, Regulations, Notices, Circulars, and Guidelines to address client’s queries
• Tracking of work items and monthly calls
• Drafting of compliance checklists and reports
• Drafting of meeting minutes
• Maintenance of compliance registers
• Drafting of onboarding pack
• Drafting and review of compliance documents
• Assist with routine and ad-hoc administrative tasks

Skills Set

• Highly discreet, organized, and meticulous
• Professional conduct and handle sensitive information with the utmost confidentiality
• Neat, and tidy
• Team player

As a Marketplace Content Associate, you will report directly to the  Marketplace Quality Associate Manager. You will perform content moderation in all areas related to marketplace quality across all countries where Carousell operates. You will act as a generalist who will perform actions to support the content integrity of the platform, with internal and external user experience in mind. This is a full-time project-based (12 months) role based in Ortigas, Pasig, Metro Manila, Philippines.

Responsibilities:

• Perform manual moderation functions for incoming ads / users  from different sources of report.
• Ensure listings and users in our platform are compliant to our policies.
• Identify and act on suspicious or undesirable content or behavior in our platform.
• Perform moderation functions using different tools.
• Identify areas of improvement and suggest solutions to enhance User experience to keep the marketplace safe.
• Send and Respond to tickets in relation to S&Q iniatives, fraud, disputes, account enforcement, and respond to authorities.
• Respond to escalation from different channels in the organization

As a Regulatory Compliance Analyst at Balsam, you'll lead our charge in upholding data privacy regulations and delving into requests. as well as staying updated on regulatory changes. You'll conduct comprehensive research, ensuring our compliance initiatives are robust. Your role is pivotal in safeguarding our data integrity and security through monitoring, QA, and guiding our compliance strategies. Your insights will shape our approach, significantly impacting our regulatory compliance efforts.

What you'll be doing:

Data Privacy Requests

• Manages and coordinates the processing of each data subject request to ensure its resolution and closure within the required deadlines.
• Processes requests internally and externally by coordinating with the appropriate functional team process owners and vendors via email, Slack, or Zoom calls as necessary.
• Sends timely updates and responses to data subject rights requesters for any possible timeline extension of request processing.
• Maintains the data privacy request tracker, vendor list, and reports such as request volume status, closure rate, issues, and challenges.
• Recommends processing improvements based on gathered information through actual request processing and document sourcing activities.

Data Privacy Laws Monitoring and Field Research Assistance

• Assists in providing regular updates to the legal and regulatory team with the latest news with respect to the development and enforcement of the data privacy and security laws in the EU, US, AU, and other jurisdictions relevant to the company and its businesses.
• Assists in regularly monitoring the current practices in the industry, including but not limited to the use of cookies (e.g., banners and consent), tracking technologies, data subject request processing, etc

Technical Coordination Assistance

• Serves as the data privacy team’s technical coordinator to the technology, data insights, and operations teams.
• Conducts quality checks on the company’s systems and processes involved in data privacy request processing to ensure compliance with data privacy laws, in consultation with the relevant internal system owners (e.g., data retention in various database platforms after data anonymization/pseudonymization)
• Reviews and audits existing internal and vendor processes and technologies to help mitigate data privacy vulnerabilities and prevent potential future privacy risks.
• Assists in investigating data breaches and incidents and works closely with the Senior Compliance Manager in drafting internal and external data privacy breach/incident reports.

What we’re looking for:

• College graduate of any course.
• Excellent verbal and written English communication skills, including the ability to send comprehensive, coherent, and accurate responses to requesters and instructions to internal and external contacts. Collaborative, friendly, balanced, and inclusive when communicating with cross-functional teams.
• Any related experience to at least three of the following, with a preference for (1) and (2):
  1. U.S. and European privacy laws and data subject request processing
  2. Customer communication through email
  3. Project Management and Documentations Tools (e.g., JIRA, Confluence)
  4. Cross-functional coordination
• Strong attention to detail and high level of accuracy with the ability to thoroughly understand which type of data subject right the customer is requesting to exercise.
• Comfortable in working through a task via electronic means (e.g., email, chat, and task management applications).
• Ability to open, track, manage, and move to complete customer cases.
• Advanced computer skills: using MS Word, MS Excel, Managing emails, Slack, etc.
• Able to present information in forms, tables, and spreadsheets.
• Displays a learner’s attitude (e.g., asks questions, gives feedback, clarifies potential issues, etc.).
• Good time management skills (e.g., ability to prioritize).
• Ability to have phone/web conferencing calls in the early morning or evening with team members in U.S. as necessary.

Nice to have:

• Knowledge of database query and any programming language.
• Experience in fraud analysis.
• Intermediate to advanced presentation skills using MS PowerPoint.
• Knows how to create infographic materials in Canva or other similar tools.
• Advanced research skills.

Location: The Regulatory Compliance Analyst position is a work-from-home position for Balsam International Unlimited Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila, Bataan, Batangas, Bulacan, Cavite, Laguna, Pampanga, Rizal, and Tarlac areas only.

Our must-haves:

• Must be open to joining some face-to-face gatherings, like our monthly functional meetings and quarterly teamwide events.
• Must have a back-up laptop or desktop for use, if primary laptop encounters issues.
• Must have a fast, reliable DSL, Fiber or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10MBPS.
• Must have a back-up internet connection of the same speed, if primary connection becomes spotty.

Status: This is a full-time, permanent position with benefits.

Hardware Provision: Company-issued Laptop will be provided on the first day.

At Balsam International, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, this includes:

• Government-mandated Benefits (SSS, PAG-IBIG, PhilHealth)
• 13th Month Pay
• Paid Leaves. We use time off to rest, go on vacation, or just sleep in! Our paid time off is flexible to our needs.
• Internet Subsidy. With internet allowance, we are set up for success.
• Healthcare Coverage (+ 2 dependents). We worry less about rising medical costs with flexible quality healthcare benefits.
• Maternity, Paternity, and Solo Parent Benefit. We make sure parents are supported while they navigate work and family life.
• Continuous Learning and Professional Development Benefit. Our professional and personal development are fully supported. Whether it be online courses, workshops or books!
• Mental Health Support. We manage work and life's challenges through Mental Health Day breaks, 24/7 professional counselling, and curated webinars.
• Company Incentive. An additional cash-based perk for all our Brandits based on company's performance.
• Meeting & Team Building Allowance. Happy tummies make our meetings more fun and productive!
• Shutdown Week. We can spend more time on things that matter with an additional one week paid time off on top of paid leaves.
• Volunteer Time Off. With two paid days off, we are able to volunteer for advocacies we believe in.
• Bereavement Leave. We get additional paid leaves when a loved one passes to grieve and provide immediate support to our families.

• Communication with clients, project managers and programmers to review survey materials (questionnaires, skip logic, data needs) and provide guidance as needed
• Works with project managers to develop solutions for special project requirements and challenges
• Ensures end-to-end project delivery in alignment with the client, sales and project managers, leading to high client satisfaction with project deliverables

The Supplier-to-Market Quality Specialist is responsible for the design, implementation,  monitoring, and the continual improvement of the quality and food safety processes across the 1FG value chain to support quality performance and the consistent delivery of products that conform to quality and food safety standards. This role enables quality compliance of business initiatives and provides support for decision-making and resolution of supplier-to-market quality-related issues to enable business continuity.

Key Duties and Responsibilities

• Designs and develops processes relevant to supplier and toller quality management, manufacturing quality, new product and process quality, and to distribution and marketplace quality.
• Deploys and strategically supports the implementation of the Supplier-to-Market Quality processes, as well as applicable management systems elements (e.g. food safety prerequisite programmes) 
• Ensures the regulatory compliance of manufacturing, distribution & marketplace operations. Ensures that the business units are consistently updated on relevant regulations.
• Collaborates with relevant stakeholders and functional management teams to obtain and maintain alignment and support for Quality activities.
• Provides expertise and support, including training, relevant to quality and food safety management.
• Participates in the risk reviews of the Quality function.
• Guides project managers in the preparation of Quality Management Parameters (QMP) of PMO projects, and tracks the completion and approval of the QMPs. 
• Enables compliance of business initiatives and projects to applicable quality and food safety requirements, including regulatory requirements.
• Performs assessments of suppliers, tollers, manufacturing operations, and distribution and marketplace operations, including partners’ facilities (e.g. customer facilities, retail concessionaires, franchise stores), to verify conformance to quality, food safety and regulatory standards.
• Provides support to manufacturing units and other company operating units for their 3rd party audits (e.g. management system certifications, customer audits)
• Collects and analyzes data relevant to the quality performance of suppliers, manufacturing and distribution & marketplace operations, and evaluates the results of analysis of audit outcomes and findings to determine appropriate initiatives or programs that will enable improvement. 
• Conceptualizes, develops and deploys appropriate initiatives or programs to support and continually improve quality performance of suppliers, manufacturing operations, and distribution & marketplace operations, and to inculcate and sustain a strong quality culture.
• Assists in the implementation of incident management and crisis resolution, and business continuity activities.

Other Responsibilities

• Complies with company and regulatory standards and policies for quality, food safety, Halal, environment, health, and safety, as well as to internationally-recognized management system standards to which the organization subscribes.
• Responsible for reporting problems/ issues related to quality, food safety, Halal, environment, health, safety, and management systems to identified authorities.
• Actively participates in relevant company programs and activities under quality improvement, safety & security, sustainability, corporate social responsibility, risk management etc. 
• Performs other tasks as may be assigned by the immediate superior.

As an Quality Inspector, you’ll be reporting to Inspector Team Leader or Operations Manager and working as part of our Operations department. The purpose of QIMA’s Operations team is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality.

Your main duties will revolve around on-site quality inspections of our clients’ products.

• Check email daily to receive inspection documents.
• Attend to inspections on time and communicate with supplier in a professional way.
• Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures.
• Fulfill inspection reports according with company procedures and timelines.