As a minimum, we expect candidates to meet the following requirements:

• Bachelor's degree or equivalent work experience preferred
• 1–2 years' experience in an administrative role in any industry
• candidates with BPO experience is an advantage
• A high level of spoken and written business English: the ability to use the language fluently and accurately on all levels and as normally pertinent to professional needs; the ability to understand and participate in any conversation within the range of one's own personal and professional experience with a high degree of fluency and precision of vocabulary
• Excellent time management skills: knows how to prioritize work and able to multi-task to get things done in an efficient manner
• Can handle research, preparation of presentations, data entry, maintenance and monitoring of memberships, online accounts, and bills payable.
• Proficiency in MS Office and web-based applications
• Has high attention to detail
• A strong sense of customer service and enjoys anticipating the needs of others
• With strong analytical skills and is able to understand information immediately
• Ability to work efficiently, think clearly, and solve tasks accurately under pressure
• Pro-active and resourceful self-starter
• Desire and ability to work in a fast-paced technology environment
• With a quiet place at home away from any disturbance, a laptop, a smartphone, and a fully running Wi-Fi connection of 10mbps or higher
• Priority will be given to those who can start immediately with updated NBI and can present a Fit to Work clearance.

At MySigrid, we aim to ensure the professional and personal growth of all our employees:

• Two weeks of paid training.
• Paid time off.
• HMO Package for the employee and two dependents.
• Reimbursable internet charges.
• Comprehensive training and continuous learning advantages.
• Opportunity to contribute to new technology and help develop a high-end system that assists humans by optimizing their work processes.
• High importance to work-life balance with the opportunity to work from home part of the week.
• Opportunity to venture into other areas of the business as you continue to contribute to the growth of the company.
• Be part of a dynamic team of specialists who openly and willingly share their knowledge with their colleagues.
• Work in a corporate culture that encourages collaboration, with an emphasis on our core values: Integrity, Passion, Teamwork and Respect, Proactiveness, Accountability, and Determination.

Co-Working days

MySigrid has co-working offices in BGC, Ortigas, and Makati where the whole team meets twice a month at a minimum.

The Executive Support Administrator directly supports the Director of Financial Operations, and the Sales & Bids team while assisting with other office administrative responsibilities, as needed. The Exec Support Administrator role will include providing support to our managers and employees, assisting in daily office needs, and managing general administrative activities. The Exec Support Administrator's responsibilities include coordinating travel and meeting arrangements, preparing PowerPoint presentations, and maintaining appropriate filing systems. The person in this role will possess excellent oral and written communication skills and be able to organize their work using tools, such as MS Office.  

Responsibilities:

• Provide routine administrative support such as diary management, including monitoring time-sensitive responses and/or deadlines that require follow-up 
• Global travel coordination including visa applications, flights, accommodation, and airport transfers 
• Coordinate and support offsite meetings including caterers, team dinners and team-building activities  
• Process expenses, and purchase orders and deal with accounting-related issues  
• Complete ad-hoc projects on an as-needed basis 
• Maintain annual leave roster for the Sales & Bids team  
• Develop strong relationships with the company’s Executive Assistants 
• Ad-hoc: Support the EMEA / APAC VP Executive Assistant as and when required  
• Other administrative duties, as assigned 

As an Executive Assistant/Office Assistant, you will provide high-level administrative support to the company's executive management and handle the overall office management. This role is crucial in ensuring the efficient operation of the local office and the overall smooth functioning of the business.

General Duties and Expectations:

• Stand as the primary point of contact for all employees regarding inquiries, communication, and coordination of activities within the company.
• Oversee the day-to-day operations of the office, including managing supplies, coordinating facilities maintenance, and ensuring a productive and efficient work environment.
• Set up physical and virtual meetings, and prepare the minutes of the meeting.
• Manage the executive’s calendar, including making appointments and prioritizing the most sensitive matters.
• Assist with emails and correspondences.
• Support management with various projects by coordinating tasks, tracking progress, and ensuring deadlines are met. Collaborate with team members and other departments as required.
• Organize and maintain files, records, and documents. Conduct research, compile data, and prepare reports or presentations as needed.
• Provide information for internal and external team communication – memos, emails, presentations, announcements.
• Cultivate positive working relationships with colleagues, clients, vendors, on behalf of the management. Represent the executive in a professional and courteous manner.
• Assist in employee travel logistical arrangements, including airfare, accommodations, meals, and incidentals. Process expense reports and reimbursements in accordance with company policies and procedures.
• Procure and manage office supplies, including stationery, equipment, and other necessary items. Coordinate with vendors and suppliers to ensure timely delivery and replenishment of stock.
• Maintain inventory of pantry items, including snacks, beverages, and kitchen supplies. Monitor usage patterns and reorder items as needed to ensure availability and freshness.
• Assist in the management of office budgets, tracking expenses, and ensuring that costs remain within budgetary constraints.
• Oversee event coordination for company events (e.g. selecting venues, arranging catering, and managing event logistics)
• Prepare food delivery arrangements for the office
• Perform minor accounting duties (e.g. expense reports and liquidation)
• Perform ad hoc tasks assigned by the management
• Provide personal assistance to the management

• Must be able to report onsite in Makati on Mondays to Fridays, 8:00 AM to 5:00 PM
• 3-4 Years’ Experience as an Executive Assistant or similar role, preferably supporting C-level executives or senior leadership.
• Must possess at least Bachelor's/College Degree in any field
• Must have excellent working knowledge of MS Office and Google Suite
• Must have excellent working knowledge of Canva and similar applications
• Must have excellent working knowledge of Slack, Zoom and Google Meet
• Must have excellent working knowledge of online shopping applications
• Must have excellent working knowledge of computer hardware (e.g. printers, scanners, telephone, cellphone)
• Excellent organizational and time management skills, with the ability to prioritize tasks and handle multiple responsibilities simultaneously.
• Strong written and verbal communication skills, with the ability to communicate effectively with employees at all levels.
• High level of discretion and confidentiality, with the ability to handle sensitive information with tact and professionalism.

• Company laptop provided
• 20 days paid leave
• Paid parental leave benefits
• Technology Allowance Reimbursement
• HMO and Retirement Plan upon regularization
• Night Differential Pay
• Free office lunch every Wednesday
• Quarterly Company Happy Hour
• Annual Pod Outings
• Performance Incentives and bonuses

I. Description

Work Arrangement: Fully remote, overlapping EST working hours

Job Type: Full-time

Work Schedule: 40 hours per week, with core hours between 9 AM – 5 PM EST

Locations: Remote, open to candidates in the Philippines

About Pearl Talent:

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Why Work with Us?

We mean what we say that we’re building a different recruiting company here. We only work with exceptional founders from the US and EU who care about the long-term success of their team members. We also provide you with attainable 3, 6, 9, 12 month, and beyond retention bonuses in addition to community oriented opportunities like an annual retreat.

About the Company:

The company is an innovative provider of AI-driven business solutions, dedicated to helping organizations leverage AI as a repeatable advantage for industry success. With a focus on integrity, excellence, and a culture of continuous improvement, they foster an environment that values curiosity, collaboration, and the empowerment of talent to drive meaningful outcomes.

Role Overview:

The Executive Assistant role focuses on providing organizational, administrative, and project management support to the leadership team. The position involves helping with scheduling, communications, and various strategic initiatives to ensure effective coordination and smooth operations across different projects. The role is central to maintaining productivity, organization, and progress within the company.

Your Impact:

The Executive Assistant will play a key role in ensuring that the leadership team functions efficiently by managing day-to-day activities and maintaining smooth workflows. By organizing meetings, booking travel, managing communication, and assisting in strategic initiatives, this role directly contributes to the effectiveness of the leadership team and the seamless execution of company projects.

Key Responsibilities:

1. Administrative Coordination

• Organize meetings, including scheduling, sending reminders, and arranging catering when needed.
• Book travel arrangements for the team.
• Write, edit, and prepare communications, including emails, memos, and drafts.

2. Project Management

• Assist in managing strategic initiatives such as event preparation and knowledge management.
• Support leadership in preparation for speaking engagements and internal projects.

3.General Support

• Manage data entry tasks.
• Provide general organizational support to the leadership team as needed.
• Act as a key point of contact for various workstreams and initiatives.

Immediate Tasks Anticipated for the Candidate to Fully Own on Week 1:

• Manage the leadership team’s schedule and calendar, handling any conflicts or rescheduling with precision.
• Begin organizing internal and external meetings, ensuring agendas, meeting minutes, and follow-ups are in place.
• Coordinate travel logistics for upcoming events or business trips.
• Start managing communication channels and drafting responses to emails or inquiries.
• Familiarize themselves with Company’s tools and platforms, including Slack, G-suite, Salesforce, Notion, and Airtable.

Must-Have:

• Knowledge with AI Tools: AI tools such as ChatGPT to streamline workflows and enhance communication.
• Experience with Project Management Software: Experienced in organizing and tracking projects using tools like Airtable, Loom, and Miro for efficient task management.
• Presentation Platform Skills: Proficient in creating impactful presentations with platforms like Pitch to convey ideas effectively.
• Strong Organizational Skills: Highly organized, with a demonstrated ability to manage multiple tasks and workstreams effectively.
• Exceptional Interpersonal Skills: A collaborative team player with a strong passion for teamwork and fostering a cooperative work environment.
• Process Improvement Mindset: Proactively identifies and implements improvements to optimize processes beyond established protocols.
• Digital Tool Proficiency: Comfortable with a variety of digital tools, including Slack, G-Suite, Salesforce, Notion, and Calendly.

Nice-to-Have:

• Startup or Senior Leadership Experience: Background in fast-paced startup environments or experience working directly with senior leadership to drive impactful initiatives.

Compensation Package:

• Remote Work: Fully remote—work from anywhere
• Generous PTO: Ample paid time off to rest and recharge
• Health Coverage: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world
• Work-Life Balance: Flexible hours that support a healthy work-life balance

Our Recruitment Process:

1. Application
2. Screening
3. 30 minute Interview
4. Skills Assessment
5. Client Interview
6. Job Offer
7. Client Onboarding

Ready to Join Us?

If this role aligns with your skills and career goals, we’d love to hear from you. Apply now to take the next step in your journey with Pearl.

First Focus is Australia's best Managed Service Provider (MSP), with a team of over 300 technical professionals across offices in Australia, New Zealand and the Philippines. We have grown consistently and profitably for over 15 years, and we're continuing to win new clients and challenge ourselves to rise to new heights.

We have just started the search for Virtual Assistant in the Philippines who will work directly with the CEO of one of our US based partner MSPs in a dynamic and engaging role . Are you ready to support a visionary leader? You’ll play a crucial part in preparing for meetings, conducting research, and managing communication, all while contributing to a positive company culture. If you’re organized, detail-oriented, and excited about making an impact, we want to hear from you!

• We actively promote equal opportunity and fair treatment for all our employees, irrespective of their position, location or nationality, fostering a positive and inclusive workplace culture - grow your career!
• We understand the value you deliver, and we will give you the support to get the job done - be supported to be awesome!
• We find and retain the best - best Project Engineers, best technical escalation, best team leads and managers, best team!
• We encourage transparency as one of the foundations of our culture, creating a healthier, more productive work environment while actively discouraging toxicity - be heard, feel safe to speak up!

Duties

• Performing meeting preparations for CEO - agenda, ensuring it's a useful meeting, researching/summarizing the last meeting, searching the social media  of meeting attendees for relevant information
• Assisting with Monday Strategy meeting prep, pulling numbers etc.
• Ensuring CEO has context on those he is communicating with
• Gifting - researching and finding "wow gifts" CEO
• Social media for CEO - LinkedIn responses
• Booking company travel/accommodation/hotels/parking etc.
• Calendar management
• Provide essential administrative support 

To succeed in this role, we don't expect you to have skills in all of these areas but a working knowledge will give you an advantage:

• Excellent spoken and written communication skills in English (Mandatory)
• Professional level of verbal and written communication skills
• At least 3 years of experience as an executive assistant or other relevant administrative support
• Well-organized, strong attention to details, and ability to multi-task 
• Experience working with CEO/top-level management
• Outstanding organizational and management skills
• Must possess our company values- passionate, honest+ forthright, endless improving, focused on exceptional service
• Adaptability, flexibility, and a willingness to learn.
• Ability to work independently and collaboratively.
• Proficiency in Microsoft Word, Excel, SharePoint, Outlook, and PowerPoint
• Experience with ConnectWise is a plus but not required
• Willing to work on a night shift
   

Office Address: 

• 29th Floor, Robinsons Cyberscape Gamma, Topaz Road, Ortigas Pasig City Metro Manila Philippines
• 26th floor, Axis Tower One Building, Filinvest Ave, Alabang, Muntinlupa 

Employee perks:

• ‘Endless Innovation’ is deeply embedded in our client's DNA - there will be an intensive training during onboarding, as well as ongoing close support by the Executive Coordinator
• Gift culture - our client's practice is using gifts strategically to strengthen relationships, build goodwill, and create connections. It focuses on thoughtful and meaningful gifting to enhance personal or professional bonds. 
• HMO from the first day of your employment
• Addition of one (1) dependent (e.g., your spouse) to the Company's HMO policy (which includes medical coverage plus dental benefits package) on the first day of your employment
• All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counselors
• 25 days paid days leave annually
• Employee Referral Program (Php 20,000)* 
• Social events, End of Financial Year and Christmas

Job Title: Executive Assistant with Social Media Management Skills

Location: Fully-Remote

Employment Type: Full-time

Schedule: 9:00am - 5:00pm EST (tentative)

We are seeking a proactive and organized Executive Assistant with experience in social media management to support our client's executive team and manage their social media presence. This role requires a detail-oriented, tech-savvy professional who can manage executive schedules, assist in project coordination, and maintain our social media platforms. If you have excellent organizational skills, experience in content creation, and enjoy handling both administrative tasks and digital marketing, we’d love to hear from you!

Responsibilities

Executive Support

• Manage and coordinate daily schedules, appointments, and travel arrangements.
• Prepare meeting agendas, take minutes, and handle follow-up tasks.
• Assist with email and communication management, responding on behalf of executives when needed.
• Coordinate projects, ensuring timely progress and updates.

Social Media Management

• Develop and execute social media strategies aligned with brand objectives.
• Create, curate, and schedule content across platforms (Instagram, Facebook, LinkedIn, Twitter, etc.).
• Monitor social media channels for engagement and respond to comments and inquiries.

Requirements

• Experience: Proven experience as an Executive Assistant and Social Media Manager.
• Skills: Proficiency in social media platforms and management tools (e.g., Hootsuite, Buffer).
• Communication: Strong verbal and written communication skills.
• Organizational Skills: Ability to prioritize and manage multiple tasks with attention to detail.
• Technical Skills: Proficient in Microsoft Office Suite and Google Workspace; knowledge of design tools (Canva, Photoshop) is a plus.

• Weekly Pay
• Work-From-Home Opportunities
• Easy Hiring Process
• Negotiable Salary, depends on the experience

We are looking for a Junior Web Quality Assurance Engineer who is comfortable working as part of a Scrum team and believes that the quality of the product is a team-responsibility, can demonstrate professionalism and commitment to the role, the organization, and the creation of the product. A professional who is passionate for how software is developed in teams and always looking to improve, has a drive to continuously learn new things by reading and trying out new technologies on the job, also enjoy teaching others.

We are looking for an honest, self-aware of professional capabilities and always open to learn and to improve, shows confidence, fun loving and productive, shows eagerness to grow and learn more about the business. This include asking questions on a timely matter, reading, modeling others, and being open and responsive to feedback or areas of improvement.

Responsibilities

• Own functional, regression, and acceptance testing of web applications. Testing layout, interface usability, and looking for user experience improvements.
• Participate in the software development life cycle from beginning to end.
• Create and execute test plans for existing products and features.
• Work with development teams to define testing protocols for new features as they are designed and developed.
• Provide additional cross-functional test support for other team members
• Develop test scenarios from requirements and ensure maximum requirement traceability.
• Providing detailed bug reports to the Engineering Team using JIRA.
• Liaise with internal teams (e.g. Developers, QA Lead, and Product Managers) to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to implement solutions
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up-to-date with new testing tools and test strategies
• Other tasks may be assigned

• Bachelor's degree in Computer or Software Engineering, Electrical Engineering, or a related field, equivalent training, fellowship, or work experience.
• Experience in automation testing using Cypress, JMeter, Postman, or Selenium is an advantage
• Experience working on web protocols and data formats such as HTTPS and JSON.
• Experience testing cloud APIs.
• Good understanding of common UI/UX principles, paradigms, and user journeys.
• Knowledge of testing automation frameworks and software
• Basic knowledge of integrating test automation in CI/CD pipelines

Job Title: Executive Assistant with Social Media Management Skills

Location: Fully-Remote

Employment Type: Full-time

Schedule: 9:00am - 5:00pm EST (tentative)

We are seeking a proactive and organized Executive Assistant with experience in social media management to support our client's executive team and manage their social media presence. This role requires a detail-oriented, tech-savvy professional who can manage executive schedules, assist in project coordination, and maintain our social media platforms. If you have excellent organizational skills, experience in content creation, and enjoy handling both administrative tasks and digital marketing, we’d love to hear from you!

Responsibilities

Executive Support

• Manage and coordinate daily schedules, appointments, and travel arrangements.
• Prepare meeting agendas, take minutes, and handle follow-up tasks.
• Assist with email and communication management, responding on behalf of executives when needed.
• Coordinate projects, ensuring timely progress and updates.

Social Media Management

• Develop and execute social media strategies aligned with brand objectives.
• Create, curate, and schedule content across platforms (Instagram, Facebook, LinkedIn, Twitter, etc.).
• Monitor social media channels for engagement and respond to comments and inquiries.

Requirements

• Experience: Proven experience as an Executive Assistant and Social Media Manager.
• Skills: Proficiency in social media platforms and management tools (e.g., Hootsuite, Buffer).
• Communication: Strong verbal and written communication skills.
• Organizational Skills: Ability to prioritize and manage multiple tasks with attention to detail.
• Technical Skills: Proficient in Microsoft Office Suite and Google Workspace; knowledge of design tools (Canva, Photoshop) is a plus.

• Weekly Pay
• Work-From-Home Opportunities
• Easy Hiring Process
• Negotiable Salary, depends on the experience

Schedule: Monday-Friday (09:00 AM-06:00 PM AEST)

What are we looking for?

Skills Required:

• Bachelor’s degree or higher preferred.
• Experience with information security and risk management frameworks
• Familiarity with presenting to senior stakeholders. 
• Familiarity with the following: securing cloud services, DLP, firewalls, EDR, encryption, vulnerability management, SIEM. 
• Desirable: Holding or progressing towards industry certificates in the information security and risk management space (e.g., CISA, CISM, CRISC, ISO27001 Lead Implementor, ISO27001 Lead Auditor, PCI QSA/ISA). 

What will you do?

• Lead third-party risk assessments to ensure supplier compliance with security standards and regulations.
• Maintain and update technology and information security risk registers, documenting and treating identified risks.
• Support the development of risk management frameworks and procedures (e.g., ISO27001, NIST CSF).
• Collaborate with related functions (information security, legal, procurement) for consistent third-party evaluations.
• Develop, publish, and maintain information security policies and standards.
• Address audit deficiencies and organize risk treatment activities, reporting to senior management.
• Facilitate internal/external audits and compliance activities (e.g., PCI DSS, ISO27001) efficiently.
• Prepare reports on risk assessment findings, cyber security metrics, and best practice recommendations.
• Stay updated on legislative changes in third-party risk management and data security, communicating to the organization.
• Continuously review and seek improvement in third-party risk management and GRC activities.
• Perform other GRC-related tasks as requested.

Join the awesome team and enjoy these benefits & perks:

• Hybrid Work Setup
• Medical, Dental Coverage, and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Be a part of our client’s team—a leading Australian company with an impressive network of retail pharmacies both at home and around the globe, raking in billions in revenue. Proudly standing among Australia’s top pharmacy retailers, this dynamic organization operates more than 500 stores nationwide and employs a talented workforce of over 20,000 dedicated professionals.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Join Us as an Executive Assistant at Assistant Launch!

At Assistant Launch, we are dedicated to redefining the Executive Assistant role. Our objective is to empower business leaders across the globe, fostering growth and innovation together. In our dynamic environment, you won't just be an employee; you'll be a critical partner on an exciting career trajectory.

Your Role:

We are on the lookout for a proactive and detail-oriented Executive Assistant. With your strong integrity and exceptional attention to detail, you will play a vital role in supporting our executives. Being responsive, professional, and organized, along with your tech-savvy approach, will help you excel in this position.

Why Work with Us?

• Growth Opportunities: We prioritize the development of our Executive Assistants through ongoing training and career advancement opportunities.
• Collaborative Culture: We celebrate your unique skills and contributions, fostering a supportive team environment.
• Continuous Learning: Our leadership is focused on your growth, providing resources and support to enhance your skillset.

Your Key Responsibilities:

• Calendar Management: Efficiently manage and coordinate schedules, appointments, and meetings.
• Travel Logistics: Plan and arrange travel plans and accommodations for executives.
• Communication: Ensure timely communication and documentation.
• Time Management: Strategically prioritize the executive's tasks and help optimize their time.
• Understanding Goals: Align with the executive's objectives to promote an effective working relationship.
• Administrative Tasks: Support with communications, presentations, reports, and social media management.
• Research Support: Conduct necessary research as required by the executive.
• Personalized Assistance: Cater to individual preferences and requirements of the executive.

• Minimum 2 years of experience as a Virtual Executive Assistant to executive management.
• Excellent communication and presentation skills.
• Tech-savvy with proficiency in CRM, project management tools, and MS Office.
• Proven track record of high performance and a growth mindset.
• Strong emotional intelligence and interpersonal skills.
• Self-starter with a proactive approach to goal setting and achievement.
• Exceptional organizational, prioritization, and multitasking abilities.
• Ability to think creatively and solve problems effectively.
• Detail-oriented and methodical in work approach.
• Flexibility to work night or graveyard shifts as required.

• Remote work setup
• Consistent weekly payout
• Learning and development opportunities
• Comprehensive HMO
• Performance-based incentives and salary appraisal
• Stability and a supportive community

Join Assistant Launch and transform your career as an Executive Assistant. Apply now to be part of a team that values growth, innovation, and collaboration. Unlock your potential and make a significant impact in your career as a virtual executive assistant.

Work Arrangement: Fully remote, EST working hours

Job Type: Full-time

Salary Range: Up to $1,600 per month, based on experience, with performance-based bonuses

Work Schedule: 40 hours / week, Monday to Friday, 9 AM - 5 PM EST

About Pearl Talent:

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Why Work with Us?

We mean what we say that we’re building a different recruiting company here. We only work with exceptional founders from the US and EU who care about the long-term success of their team members. We also provide you with attainable 3, 6, 9, 12 month, and beyond retention bonuses in addition to community oriented opportunities like an annual retreat.

About the Company:

A US-based mission-driven company, AI-powered healthcare company focused on improving early detection of chronic diseases like diabetes and kidney disease. We empower healthcare providers with data-driven insights to ensure better patient outcomes, especially for underserved populations. We value innovation, agility, and a commitment to advancing healthcare.

Role Overview:

This role primarily focuses on sales and marketing support, with responsibilities such as identifying stakeholders, managing databases, and assisting in sales development. Basic marketing support includes maintaining social media presence and assisting with LinkedIn outreach for events. Additionally, the role involves conducting healthcare and market research to inform outreach strategies.

Your Impact:

Your efforts will directly contribute to the company’s success by ensuring client satisfaction, healthcare providers with data-driven insights to ensure better patient outcomes, especially for underserved populations. We value innovation, agility, and a commitment to advancing healthcare.

Key Responsibilities:

1. Sales & Marketing Support

• Identify and manage stakeholders within healthcare systems, maintaining an organized database.
• Use CRM tools (like Monday) to track sales interactions and opportunities.
• Assist with sales outreach and lead generation from day one, supporting demo and deck creation.

2. Basic Marketing & Outreach

• Help manage the company’s social media presence (LinkedIn, Threads, Instagram, TikTok) with occasional posts and simple graphics.
• Support LinkedIn outreach for events, conferences, and company campaigns.
• Coordinate marketing efforts to boost engagement and attendance at industry events.

3. Healthcare & Market Research

• Conduct research on healthcare trends, competitors, and EMR systems to inform sales and outreach strategies.
• Assist in gathering and analyzing data to improve stakeholder engagement.
• Support administrative tasks related to organizing research and market insights.

Week 1 Focus:

• Onboard and become familiar with the team and tools.
• Clean up and organize the stakeholder database.
• Conduct LinkedIn outreach for upcoming conferences.
• Start initial research on healthcare trends, especially around EMR systems.

Must-Have:

• Fluent in English with excellent written and verbal communication skills
• Experience in healthcare or a good understanding of the industry.
• Familiarity with EMRs is a plus.
• SDR or sales background preferred but not required.
• Marketing background preferred but not required.

• Competitive Salary: Up to $1,600 per month, based on experience and skills

• Remote Work: Fully remote—work from anywhere
• Generous PTO: Ample paid time off to rest and recharge
• Health Coverage: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world
• Work-Life Balance: Flexible hours that support a healthy work-life balance

Our Recruitment Process:

1. Application
2. Screening
3. 30 minute Interview
4. Skills Assessment
5. Client Interview
6. Job Offer
7. Client Onboarding

Ready to Join Us?

If this role aligns with your skills and career goals, we’d love to hear from you. Apply now to take the next step in your journey with Pearl.

Work Arrangement: Fully remote, overlapping with Pacific Time working hours.

Job Type: Full-time

Salary Range: Up to $1,500 per month, based on experience, with potential for performance-based bonuses.

Work Schedule: 40 hours per week, Monday to Friday, between 8 AM – 7 PM Pacific Time.

Locations: Remote, open to candidates globally.

About Pearl Talent:

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Why Work with Us?

We mean what we say that we’re building a different recruiting company here. We only work with exceptional founders from the US and EU who care about the long-term success of their team members. We also provide you with attainable 3, 6, 9, 12 month, and beyond retention bonuses in addition to community oriented opportunities like an annual retreat.

About the Company:

A Y Combinator-backed fintech company, focused on modern B2B collection, offering a considerate approach to collections while delivering rapid results for top-tier clients like Instacart and Dyson.

Role Overview:

As an Executive Assistant, you will manage the CEO's calendar, handle email correspondence, and prepare client quotes. You'll also maintain records, support lead generation, and ensure smooth communication with clients. Your role is key to keeping operations organized and driving the company’s growth through efficient sales support.

Your Impact: Your efforts will directly contribute to the smooth operation of the executive team, ensuring that they can focus on high-impact tasks. You will also play a key role in maintaining strong client relationships by managing quotes and follow-ups, ultimately enhancing the company’s efficiency and client satisfaction.

Key Responsibilities:

1. Administrative and Calendar Management

• Manage the CEO’s calendar, schedule meetings, and coordinate appointments.
• Handle email correspondence and ensure timely responses using Superhuman and Google Agenda.
• Anticipate and resolve administrative issues to support daily operations.

2. Quote Coordination and Sales Support

• Review client requests, gather information, and prepare accurate quotes.
• Deliver quotes promptly and track follow-ups using HubSpot.
• Maintain up-to-date records of quotes and client interactions.

3. Lead Generation and Client Relationship Management

• Initiate lead generation activities based on ICP traits and track progress in HubSpot.
• Follow up with leads and clients, ensuring clear and timely communication.
• Attend meetings with key stakeholders and establish strong client relationships.

Must-Have:

• 2+ years experience as a Virtual Assistant, Quote Coordinator, or in a similar administrative/sales support role.
• Proficient in HubSpot or other CRM software for managing quotes, lead generation, and client interactions.
• Familiarity with project management tools like Atlas, and communication tools like Slack.
• Strong organizational skills with experience managing calendars, scheduling, and email correspondence.
• Excellent communication skills, with a neutral accent and ability to interact clearly and professionally with clients.
• Tech-savvy with proficiency in Google Suite, Slack, and bonus experience with Superhuman for email management.

Compensation Package:

• Competitive Salary: Up to $1,500 per month, based on experience and skills.
• Remote Work: Fully remote—work from anywhere.
• Generous PTO: Ample paid time off to rest and recharge.
• Health Coverage: HMO coverage after 3 months for full-time employees.
• Direct Mentorship: Grow through guidance from international industry experts.
• Learning & Development: Ongoing access to resources for professional growth.
• Global Networking: Work and connect with professionals around the world.
• Work-Life Balance: Flexible hours that support a healthy work-life balance.

Our Recruitment Process:

1. Application
2. Screening
3. Top-grading Interview
4. Skills Assessment
5. Client Interview
6. Job Offer
7. Client Onboarding

Ready to Join Us?

If this role aligns with your skills and career goals, we’d love to hear from you. Apply now to take the next step in your journey with Pearl.

This company is a mission-driven consumer health organization dedicated to optimizing men’s health through comprehensive content, community, and clinical support. Backed by $15M in funding from top Silicon Valley VCs and notable angel investors, the company has earned the trust of tens of thousands of men seeking health optimization. With an active community of 7,000 members, the company’s blog attracts over 10,000 monthly readers, its newsletter reaches 120,000 readers weekly, and its YouTube channel has over 5,000 subscribers.

Role Overview

As an Executive Assistant, you will be crucial to ensuring smooth and efficient operations within the company. This role involves working directly with the CEO and supporting other senior executives with administrative tasks, scheduling, and communications. You will also lead the planning and logistics for key business activities, including company events, board meetings, and leadership meetings. Additionally, you will provide support to the Recruiting & Talent team with various administrative tasks.

Responsibilities

• Provide high-level administrative support to the CEO and other senior executives.
• Manage complex scheduling, prioritize meeting requests, and organize communications for seamless daily operations.
• Coordinate travel arrangements, distribute schedules and agendas, and manage expenses using Excel and G-Suite.
• Lead logistics for company events, board meetings, and leadership meetings, ensuring meticulous organization.
• Assist the Recruiting & Talent team with light clerical tasks.
• Handle sensitive information with professionalism and discretion.
• Adapt to changing priorities and thrive in a fast-paced environment.
• Foster a collaborative, team-oriented atmosphere, approaching all tasks with enthusiasm.

• 4+ years of executive assistant experience supporting senior-level executives, preferably at a venture-backed technology startup
• Expertise with G-Suite applications is required, experience with Ashby is a nice bonus
• Exceptional organizational skills and impeccable attention to detail, with strong verbal and written communication skills.
• A high level of integrity, professionalism, and discretion in handling confidential information.
• The ability to adapt and pivot to changing requests and thrive in a fast-paced environment.
• A collaborative, team-oriented attitude is a must, where no task is too big or small.

• World-Class Benefits such as Premium Blue Shield Platinum PPO & HMO Plans (up to 80% coverage)
• Full Suite: Medical, Dental, Vision, Life Insurance
• Best-in-class 401K options
• Flexible vacation/time-off policies
• Liquidity of options whenever available
• Extended options exercise window for loyal employees (3 months for every year of service; e.g. 1 year for 4+ year employees)

Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries. 

We are always there to lend a hand to video games developers and publishers by offering a wide range of solutions: from art and audio to testing, localization and finally - Player Engagement - which is one of the fastest-growing Service Lines at Keywords Studios.  Player Engagement provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry. 

Join us in our mission to build engaging player communities and offer outstanding experiences!

What do we offer?

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees.

Benefits:

• Non-taxable Allowances
• HMO and Life Insurance
• Paid Time Offs
• Annual Wellness Subsidy
  

Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply.

That would be it from us - now we are waiting for your move!

#imaginemore

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

Role Information: EN

Studio: KWM

Location: APAC, Philippines, Pasig

Area of Work: Player Engagement

Service: Engage

Employment Type: Full-time

Working Pattern: In-Office, Hybrid

About Pearl:

Pearl connects top talent from around the world with US and EU-based startups that care about finding sharp and hungry talent they can grow with long-term. We provide candidates who pass our vetting process with exclusive upskilling opportunities that enable them to get promoted faster in their new roles. We only work with employers looking to make full-time hires they can continuously mentor and promote.

Note: Please avoid submitting multiple applications; you may request assistance to be re-profiled for a different job opening. If you have an ongoing application, please ask for updates from the team handling your application.

About the job:
Role: Executive Assistant
Work schedule: Full Time | 40 hours per week | 9 AM to 5 PM Eastern Time (can be flexible)
Salary Range: US$ 1,300 - US$ 1,500.00 per month (Dependent on your skills and experience)

About the Role:

As an Executive Assistant, you will play an integral to the smooth operation of the executive team, starting with onboarding and training to familiarize themselves with company processes and tools. They will also manage executive calendars, arrange travel plans, and assist with operational support, ensuring a seamless workflow. This position offers a unique opportunity to work closely with a talented team on a mission to transform lives through innovative AI-driven cell therapy solutions.

Duties and Responsibilities:

• Scheduling/Time Management: Managing complex calendars for the CEO and five other founders, scheduling meetings, and setting timely reminders.
• Travel Management: Arranging domestic and international travel, including flight reservations, hotel accommodations, and other transportation needs.
• Administrative Tasks: Managing logistics for events, including internal team on-site, company events, and conferences.
• Operational Support: Assisting with ad-hoc projects, research, and analysis, such as expense tracking, invoice processing, and other administrative tasks as required.

• Has proven experience working as an Executive Assistant supporting C-level executives in a tech start-up / early stage company or supporting executives from a large corporation
• Is proficient in the following tools: Gmail, Slack, WhatsApp, Notion, Google Calendar, Clockwise, DocuSign, Microsoft Office (MSFT), Brex & Notion
• Self-motivated & Proactive: Works independently with minimal supervision, takes initiative, and finds creative solutions.
• Calm Under Pressure: Maintains composure in a fast-paced environment with changing priorities.
• Time Management & Multitasking: Excellent at managing time and handling multiple tasks efficiently.
• Detail-Oriented & Organized: Meticulous and highly organized in all aspects of work.
• Effective Communicator & Tech-Savvy: communicates clearly with team members and clients; comfortable with learning and using new software tools.

• Fully Remote Role
• HMO coverage on your 30th day
• Avenues for career progression and development, potential to advance into leadership roles
• Fast-paced, exposure to the talented team working on the impactful mission

About Pearl:

Pearl connects top talent from around the world with US and EU-based startups that care about finding sharp and hungry talent that they can grow with long-term. We provide candidates who pass our vetting process with exclusive upskilling opportunities that enable them to get promoted faster in their new roles. We only work with employers who are looking to make full-time hires they can continuously mentor and promote.

Note: Please avoid submitting multiple applications; you may request assistance to be re-profiled for a different job opening. If you have an ongoing application, please ask for updates from the recruiter handling your application.

About the job:
Role: Executive Assistant
Work schedule: Full Time | 40 hours per week | Monday to Friday, 9 AM to 6 PM Pacific Time
Salary Range: up to US $1,500 per month (Dependent on your skills and experience)

About the Role:

As the Executive Assistant, you will provide high-level support to the CEO while taking on critical operational and project management responsibilities. Your role will include managing the CEO’s schedule, generating and following up on leads, overseeing backend operations, and supporting strategic initiatives. You'll also handle internal and external communications, market research, and the preparation of key reports to facilitate decision-making.

Duties and Responsibilities:

• Executive support to the CEO, including calendar management, scheduling meetings, and coordinating appointments.
• Lead generation and follow-up based on ICP traits defined by the CEO.
• Project management support: assisting in the planning and execution of strategic initiatives.
• Operations management: overseeing backend administrative tasks, event coordination, and document preparation.
• Research and reporting: Conducting market research, creating presentations, and providing data for decision-making.
• Communication management: Drafting emails, coordinating with partners, and managing internal communications.

Immediate tasks anticipated for the candidate to fully own on week 1:

• Onboarding and training sessions with the CEO.
• Understanding the company’s business processes and tools.
• Taking full ownership of calendar management and appointment scheduling.
• Initiating and owning follow-up sequences on all communication channels.
• Preparing action points for each lead/contact.

• Proven experience as an Executive Assistant, working in a fast-paced environment, demonstrating the ability to adapt quickly to changing priorities.
• Tech-savvy, with proficiency in relevant software and tools, including: Slack, HubSpot, Google Workspace, Trello/Asana, Zoom
• Exceptional written and verbal communication skills, with the ability to draft clear and professional correspondence.
• Highly proactive and organized, with a strong attention to detail.
• Excellent time management skills, capable of handling multiple tasks and deadlines efficiently.

• Fully remote forever–work from anywhere!
• Competitive net salary with opportunity to be paid above median market rate.
• Invaluable access to a network of global industry leaders, paving the way for rapid career growth.
• Mentorship opportunities
• Access to learning and development resources for continuous growth and improvement

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Job Summary

Provide support to key NA clients, vendors, and internal stakeholders primarily via our ticketing system (ServiceNow), email and outbound calls.

This position involves adding value towards Incident progression/resolution, request fulfilment and will also require an element of data reconciliation capability.

A Service Desk Analyst will perform accurate ticket triage and resolve at first line of contact where possible, supporting Incidents and queries or quickly escalating to the correct support team.

There is also a wide range of user fulfilment, including but not limited to, Password Resets, User Access Administration and Access control.

What you will be doing

• Monitor agents on various channels such as Voice and Offline tickets.

• Coach agents on a regular basis discussing performance, strengths and AFI’s.

• Schedule calibration sessions with Operations and leadership team and create a platform for addressing service desk concerns.

• Conduct analysis on QA and CAT performance through weekly and monthly reports.

• Identify process improvement ideas derived from QA evaluations, onshore feedback and client complaints.

• Collaborate with stakeholders on items needing assistance such as KB updation, training gaps and performance management.

• First point of contact for circa 150 clients, internal IT and business users of IT services.

• First line ticket handling (Incidents & Requests) including triage and troubleshooting, resolution where possible and assignment where required to 2nd/3rd line support teams and third parties.

• Ticket ownership which includes keeping clients and users informed of progress, tracking and escalating issues as necessary.

• Daily operational tasks (e.g. mainframe checks, SQL queries, data reconciliation).

• Provide English language service by phone and email.

• When unable to resolve incidents/requests efficiently, able to confidently escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appropriate solution and expand overall knowledge and document into the knowledge base for the wider team.

• Full end to end Access Control including Password Resets, Unlocks and User Administration.

• Track and update tickets to the clients SLA’s and internal OLA’s

• Meets standards of job, such as quality standards, adherence to average handling time, attendance and timekeeping

• Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.

• Work a multi-client, multi-line of business mailbox ensuring that emails are worked quickly, accurately and within KPIs

• Provides technical support activities for a software production processing environment

• Uses appropriate diagnostic tools to isolate and resolve incidents, problems or known errors.

• Asks probing questions to gather relevant information on routine and complex calls.

• Uses effective listening skills to develop understanding of client questions or issues.

• Maintains passwords, data integrity and file system security for a variety of applications

• Communicates highly technical information to both technical and nontechnical personnel.

• Troubleshoots Client/Vendor Incident and request, identifies the root cause of them and uses tools and resources appropriately to determine how to resolve customer problems

• Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public

• Good organizational skills and ability to handle multiple tasks and meet deadlines

• Ability to utilize judgment in decision making process and decisions related to job tasks

• General business skills, industry knowledge, financial management and planning skills

• Team skills, including the ability to establish and maintain effective working relationships with teams based in other locations

• Documents, tracks and monitors client incidents in ticketing system to ensure a timely resolution.

• Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.

• Communicate confidently with clients and internal users using Microsoft Teams, email and software tools.

• First line ticket handling (Incidents & Requests) including triage and troubleshooting, resolution where possible and assignment where required to 2nd/3rd line support teams and third parties.

• Enhanced first line skills such as interrogation of logs for errors, understanding how applications interface in a complex environment.

• Good understanding of IT Infrastructure, hosted systems and Active Directory.

• Track and progress all tickets to resolution, including taking responsibility for the issue and following escalation and handover procedures within SLA timescales to the required standard.

• Carry out system checks and notify support teams of problems.

• Improve or maintain existing procedures within our ServiceNow knowledge base.

• User maintenance on a variety of systems using strict logical access procedures.

• Carry out auditing and operational review activities to ensure FIS remains compliant.

• Participate in team projects that enhance the quality or efficiency of the Service Desk.

• Leading conference calls with internal support teams to set and manage expectations, to provide status updates on outstanding incidents, and to discuss forthcoming environment changes.

• Updating operational and technical documentation together with product user guides as required.

• Work within the scheme compliance and regulatory frameworks.

What you bring

• At least 1 year of work experience

• Ability to work both independently and in a team environment

• Use of Incident/Service request tooling, ServiceNow preferable but not essential

• Excellent customer service skills that build high levels of customer satisfaction

• Good oral and written communication skills in English including documentation writing.

• Educated to at least GCSE English Grade A-C.

• Experience in MS Office and using basic software applications.

• Experienced in 1st line support with previous exposure to a call logging system is preferred

• E.g. Service Desk experience or similar (Help Desk, Call Centre, IT Operations).

• Some knowledge of ITIL Service Desk and Incident Management.

• Good attention to detail and ability to extract the relevant information from callers.

• Good analytical skills.

• Knowledge of the card payments industry preferred

• Transaction Processing and Banking

• Offline Ticket Handling

• Triage skills

What we offer you

• A competitive salary and benefits.

• Great workspaces with dedicated and motivated colleagues.

• A variety of career development tools, resources and opportunities.

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Partner Services engages with existing and future partners to make them successful on Booking.com. We want to provide our guests with the widest choice of accommodations at the best prices. We focus on partner growth in volume and business value.

The Outbound Executive will be responsible for adding  support towards our Partner base from new Regional Outbound Sites. The regional sites will make partners aware of opportunities and support promotional campaigns. Within the team, we are looking for an Outbound Executive.

As an Outbound Executive, you will be responsible to proactively contact new partners or leads. You will be working in our dynamic, pleasant and international work environment. In this role you will be working in our Manila office. It is important that you are open, honest, willing to learn and have a strong natural appetite for activities and “go the extra mile”.

What you'll be doing

• Support New Partnerships (NP); from registration to open bookable.
• Proactively contact new/potential supply partners to encourage the completion of their registration.
• Perform all necessary checks to guarantee that relevant supply joins Booking.com, preventing duplicate and fraudulent partners join. 
• Offer support to finish the onboarding process, instruct and educate on tools, provide information & support. 
• Deliver training by phone to new partners on the use of Booking.com’s extranet and rates & availability system. 
• Ad hoc activities that may reasonably be required in line with their main duties. 
• Actively participate in various projects & initiatives within the team. 
• Collaborate with the team and Booking.com’s teams globally to continue to improve how the operation works, eg. processes and tooling. 
• Outbound activities include calling on specific opportunities e.g. availability and maintaining existing inventory.

What you'll bring

• The role requires specialized knowledge (learned on the job or from previous experience).
• Commercial awareness, drive and understanding of key performance drivers for partners on Booking.com.
• Tourism or hotel background and/or education preferred.
• Solution-oriented and results-driven
• Strong work ethic; self-directed and resourceful
• Proactive, flexible and capable of working independently as well as working in a team
• Good computer skills and quick learning of new tools and systems.
• Great telephone communication and promotional skills 
• The role requires basic/ mid-level negotiation (convince others to reach agreement). 
• An eye for accuracy and the ability to be detailed. 
• Language: English; written and verbal

Partner Services engages with existing and future partners to make them successful on Booking.com. We want to provide our guests with the widest choice of accommodations at the best prices. We focus on partner growth in volume and business value.

The Outbound Executive will be responsible for adding  support towards our Partner base from new Regional Outbound Sites. The regional sites will make partners aware of opportunities and support promotional campaigns. Within the team, we are looking for an Outbound Executive.

As an Outbound Executive, you will be responsible to proactively contact new partners or leads. You will be working in our dynamic, pleasant and international work environment. In this role you will be working in our Manila office. It is important that you are open, honest, willing to learn and have a strong natural appetite for activities and “go the extra mile”.

What you'll be doing

• Support New Partnerships (NP); from registration to open bookable.
• Proactively contact new/potential supply partners to encourage the completion of their registration.
• Perform all necessary checks to guarantee that relevant supply joins Booking.com, preventing duplicate and fraudulent partners join. 
• Offer support to finish the onboarding process, instruct and educate on tools, provide information & support. 
• Deliver training by phone to new partners on the use of Booking.com’s extranet and rates & availability system. 
• Ad hoc activities that may reasonably be required in line with their main duties. 
• Actively participate in various projects & initiatives within the team. 
• Collaborate with the team and Booking.com’s teams globally to continue to improve how the operation works, eg. processes and tooling. 
• Outbound activities include calling on specific opportunities e.g. availability and maintaining existing inventory.

What you'll bring

• The role requires specialized knowledge (learned on the job or from previous experience).
• Commercial awareness, drive and understanding of key performance drivers for partners on Booking.com.
• Tourism or hotel background and/or education preferred.
• Solution-oriented and results-driven
• Strong work ethic; self-directed and resourceful
• Proactive, flexible and capable of working independently as well as working in a team
• Good computer skills and quick learning of new tools and systems.
• Great telephone communication and promotional skills 
• The role requires basic/ mid-level negotiation (convince others to reach agreement). 
• An eye for accuracy and the ability to be detailed. 
• Language: English; written and verbal

Maintain a client service orientation by managing day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.

Responsibilities

• Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
• Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standards
• Assist in sales activities in conjunction with senior staff in terms of preparation of proposal and credential presentations
• Communicate client needs to appropriate team members
• Provide "in office" research, administrative and operational support to senior staff
• Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc. 
• Ensure client service deliverables are aligned with the regional client service standards
• Maintain an accurate and up-to-date knowledge on research techniques and applications
• Integrate multiple data sources to answer business issues
• Perform quality checks on all reports for alignment to request, accuracy and correctness
• Ensure standard operating procedures within area of responsibility are observed
• Recommend improvements in work processes within area of responsibility

About Pearl:

Pearl connects top talent from around the world with US and EU-based startups that care about finding sharp and hungry talent that they can grow with long-term. We provide candidates who pass our vetting process with exclusive upskilling opportunities that enable them to get promoted faster in their new roles. We only work with employers who are looking to make full-time hires they can continuously mentor and promote.

Note: Please avoid submitting multiple applications; you may request assistance to be re-profiled for a different job opening. If you have an ongoing application, please ask for updates from the recruiter handling your application.

About the job:
Role: Executive Assistant
Work schedule: Full Time | 40 hours per week | Monday to Friday, within 8AM to 7PM Pacific Time
Salary Range: US $1,500.00 per month (Dependent on your skills and experience)

About the Role:

In this unique combination role, you'll provide exceptional support to our executive team while also contributing to our marketing efforts. You'll manage the executive calendar, ensure smooth daily operations, and assist with various marketing tasks. This role requires a detail-oriented individual who can prioritize effectively, manage multiple tasks simultaneously, and thrive in a dynamic environment.

Duties and Responsibilities:

• Administrative Support
• Provide exceptional administrative support including handling email correspondence, scheduling meetings, and managing calendars.
• Client Request Management
• Review client requests for quotes and ensure all necessary information is available.
• Prepare and deliver quotes to clients in a timely and accurate manner.
• Maintain accurate and up-to-date records of quotes and follow-up activities.
• Customer Service
• Provide exceptional customer service to clients throughout the quote process, ensuring a smooth and positive experience.

Immediate tasks anticipated for the candidate to fully own on week 1:

• Onboarding and training sessions.
• Setting up and familiarizing with the CEO’s calendar and scheduling tools.
• Reviewing client requests for quotes and initiating the quote preparation process.
• Initiating lead generation activities based on the provided ICP traits.
• Attending introductory meetings with key team members and stakeholders.
• Starting follow-up communications with existing leads and potential clients.

• At least 2 years experience as an Executive Assistant / Quote Coordinator or similar role
• Knowledge of HubSpot, Slack, Bonus: Superhuman, Google Agenda
• Background in sales support and operations.
• Strong attention to detail and accuracy
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Outgoing and engaging.
• Confident and well-spoken.
• Knows how to present themselves well in external conversations.
• Tech-savvy.
• Proactive and resourceful.

• Fully remote forever–work from anywhere!
• Competitive net salary with opportunity to be paid above median market rate.
• Invaluable access to a network of global industry leaders, paving the way for rapid career growth.
• Mentorship opportunities
• Access to learning and development resources for continuous growth and improvement

About Pearl:

Pearl connects top talent from around the world with US and EU-based startups that care about finding sharp and hungry talent that they can grow with long-term. We provide candidates who pass our vetting process with exclusive upskilling opportunities that enable them to get promoted faster in their new roles. We only work with employers who are looking to make full-time hires they can continuously mentor and promote.

Note: Please avoid submitting multiple applications; you may request assistance to be re-profiled for a different job opening. If you have an ongoing application, please ask for updates from the recruiter handling your application.

About the job:
Role: Executive Assistant
Work schedule: Full Time | 40 hours per week | Overlapping EST & MST
Salary Range: US $1,500.00 per month (Dependent on your skills and experience)
About the Role:

In this unique combination role, you'll provide exceptional support to our executive team while also contributing to our marketing efforts. You'll manage the executive calendar, ensure smooth daily operations, and assist with various marketing tasks. This role requires a detail-oriented individual who can prioritize effectively, manage multiple tasks simultaneously, and thrive in a dynamic environment.

Duties and Responsibilities:

• Executive Support
• Manage day-to-day email, calendar, and task management for senior executives, ensuring their schedules run smoothly and efficiently.
• Customer Support
• Assist customers of our Estimator Marketplace with project submissions.
• Connect customers with construction estimators in our network, providing timely and effective support.
• Professional Communication
• Interface directly and professionally with outside clients, ensuring excellent customer service and support.
• Maintain a high level of professionalism in all interactions, fostering positive relationships with clients.
• Marketing Support
• Assist with marketing-related tasks, including customer outreach.
• Support marketing initiatives to enhance brand visibility and engagement.

Immediate tasks anticipated for the candidate to fully own on week 1:

• Familiarize with existing email, calendar, and task management systems.
• Begin managing executive schedules and emails.
• Start assisting customers with project submissions and connecting them with estimators.
• Set up initial meetings with key team members to understand ongoing projects and customer needs.

• Proven experience as an Executive Assistant.
• Background in customer support and/or marketing roles.
• Has experience using collaboration tools like Office 365, Google Workspace and project management tools
• Excellent knowledge of English with minimal accent.
• Proactive and communicative, able to grasp tasks quickly.
• Comfortable speaking with customers and handling high-level executive tasks.

• Fully remote forever–work from anywhere!
• Competitive net salary with opportunity to be paid above median market rate.
• Invaluable access to a network of global industry leaders, paving the way for rapid career growth.
• Mentorship opportunities
• Access to learning and development resources for continuous growth and improvement

Partner Services engages with existing and future partners to make them successful on Booking.com. We want to provide our guests with the widest choice of accommodations at the best prices. We focus on partner growth in volume and business value.

The Outbound Executive will be responsible for adding  support towards our Partner base from new Regional Outbound Sites. The regional sites will make partners aware of opportunities and support promotional campaigns. Within the team, we are looking for an Outbound Executive.

As an Outbound Executive, you will be responsible to proactively contact new partners or leads. You will be working in our dynamic, pleasant and international work environment. In this role you will be working in our Manila office. It is important that you are open, honest, willing to learn and have a strong natural appetite for activities and “go the extra mile”.

What you'll be doing

• Support New Partnerships (NP); from registration to open bookable.
• Proactively contact new/potential supply partners to encourage the completion of their registration.
• Perform all necessary checks to guarantee that relevant supply joins Booking.com, preventing duplicate and fraudulent partners join. 
• Offer support to finish the onboarding process, instruct and educate on tools, provide information & support. 
• Deliver training by phone to new partners on the use of Booking.com’s extranet and rates & availability system. 
• Ad hoc activities that may reasonably be required in line with their main duties. 
• Actively participate in various projects & initiatives within the team. 
• Collaborate with the team and Booking.com’s teams globally to continue to improve how the operation works, eg. processes and tooling. 
• Outbound activities include calling on specific opportunities e.g. availability and maintaining existing inventory.

What you'll bring

• The role requires specialized knowledge (learned on the job or from previous experience).
• Commercial awareness, drive and understanding of key performance drivers for partners on Booking.com.
• Tourism or hotel background and/or education preferred.
• Solution-oriented and results-driven
• Strong work ethic; self-directed and resourceful
• Proactive, flexible and capable of working independently as well as working in a team
• Good computer skills and quick learning of new tools and systems.
• Great telephone communication and promotional skills 
• The role requires basic/ mid-level negotiation (convince others to reach agreement). 
• An eye for accuracy and the ability to be detailed. 
• Language: English; written and verbal

As a Software QA Lead, you will be responsible for ensuring the highest quality of our software while leading a team of Software QA Engineers across multiple projects. This role requires at least 9 years of relevant experience in software testing and development. As a Software QA Lead, you will be responsible for developing comprehensive test plans and strategies tailored to each project’s requirements. Your leadership will be pivotal in managing and prioritizing testing activities, ensuring efficient resource allocation and timely delivery of results. Reporting directly to the QA Manager, you will monitor test progress and outcomes, providing clear and concise reports to stakeholders.

Beyond managing day-to-day QA operations, you will champion continuous improvement initiatives within the QA team, promoting best practices and fostering a culture of excellence. Your role will also involve mentoring and conducting knowledge transfer sessions to empower team members and promote professional growth. To excel in this role, you must stay abreast of industry trends and emerging technologies in software testing, applying this knowledge to drive innovation and efficiency within our QA processes.

Job Responsibilities

• Understand and analyze business requirements and specifications
• Define appropriate test plan and test strategy
• Plan, estimate and prioritize testing activities
• Create comprehensive test scenarios, test cases and test data
• Create a comprehensive proof of tests
• Identify, record, and document defects accurately and correctly
• Track reported defects and discuss and collaborate with the engineering and product team
• Perform UI, sanity, functional, regression, component, and end-to-end testing
• Track and provide an accurate status report of all testing activities
• Conduct QA Review of test cases and test results to ensure the quality of team deliverable and 100% test coverage
• Collaborate with the QA team to Identify initiatives for process standardization, best practices and continuous improvement
• Collaborate with the development or product team to discuss concerns, clarify issues, etc
• Explore and create Proof Of Concept on testing tools, testing methodologies, etc.
• Conduct risk, impact and root cause analysis
• Monitor and guide the QA team all throughout the testing activities such as: finding the root cause of a defect, identifying testing strategy, etc.
• Ensure that the content of all testing documents are up-to-date
• Act as Point of Contact for changes in requirements, clarifications, etc. to assigned projects
• Conduct KT sessions to juniors/new joiners/colleagues
• Inspire and challenge the QA team to set a can-do attitude
• Mentor and guide the QA team for their growth professionally
• Participate in the performance reviews of colleagues in the project under test
• Be involved in the screening of QA Applicants

Technical Requirements

• 9+ years experience in software testing and development
• 3+ years experience as a software QA lead
• Proven experience of mobile and web quality testing and product release
• Able to quickly learn custom development frameworks and new technologies
• Solid experience of Agile software development and other software methodologies
• Hands-on experience in: Requirements analysis, Test planning, Test designing, Test case detailing and Defect tracking
• Extensive experience in writing clear, concise and comprehensive test plans and test cases
• Extensive experience in defect reporting, tracking and management
• Extensive experience in testing web and mobile applications
• Experience working with database operations
• Experience working with API calls
• Experience in working with different test frameworks such as BDD, TDD, etc
• Experience working with various testing and test management tools (e.g. Azure, TestRail, Qase, etc)
• Experience working with various database operation tools (e.g. MS SQL, My SQL, Mongo DB, etc)
• Experience working with various project management tools (e.g. JIRA, Azure, etc)
• Experience working with various defect tracking tools (e.g. JIRA, Azure, etc)
• Able to work on change in requirements and short deadlines under minimum supervision
• Strong knowledge of software QA methodologies, tools and processes
• Quick understanding of the functionality of the application under test
• Extensive knowledge and experience on the different types of testing such as manual, functional, integration, regression, smoke, sanity, UI, cross browser, security, performance, black box, white box, etc.
• Extensive knowledge of the SDLC and STLC
• Out of the box thinking to test and break the application under test
• Experience with any automated and / or performance test tools is a plus
• Degree in computer science, information technology or relevant field a plus

Non Technical Requirements

• Strong verbal and written communication skills
• Ability to collaborate with cross-functional teams
• Strong analytical and problem-solving skills 
• Critical thinker and detail-oriented
• Time Management & Organization Skills
• Can work under minimal supervision and committed to deliver what is required
• GREAT Attitude: An attitude to ‘test to break’, detail orientation, willingness to learn (tools, processes, methods) and suggest process improvements
• Drive/Passion (goal getter and self-starter)

Managerial Requirements

• Clear understanding of the needs of the business

• Able to elaborate and explain testing estimates, testing strategies and techniques used by the team
• Able to identify critical and non critical tests, as well as technical limitations
• Able to report on test and team progress concisely and informatively
• Able to mentor, guide and inspire colleagues

Work from Anywhere Setup

Note: This is a hybrid-Work From Home opportunity. Regular in-person meetings may be scheduled for key projects and deliverables.

About Anytime Mailbox

Anytime Mailbox, a worldwide trailblazer in the virtual mailbox industry, enables individuals, small businesses, content creators, and digital nomads to establish a real street address with a mailbox at over 2,200 locations across the planet. A virtual mailbox eliminates having to be at a physical location to get postal mail while ensuring you'll never miss your mail. With our easy-to-use app, clients can view and manage their postal mail & packages from anywhere in the world and decide whether they want their mail forwarded, scanned, shredded, or thrown away.

We are genuinely decentralized. Embracing work at home since 2013, we appreciate the value of a flexible schedule and work-life balance. We trust our team members to achieve our common goals that have enabled consistent, rapid promotion from within, long-term relationships, and 100% job satisfaction. Because we are at the starting point of our clients' endeavors, our diverse team members enjoy a shared sense of excitement in solution building. Want to join a team enabling our clients to achieve their dreams? 

Our Culture

Our company culture is focused on creating a sense of family within our team. We believe that by fostering a supportive and collaborative environment, our employees are better able to thrive and achieve their goals. From company-wide events and team-building activities to daily check-ins and one-on-one meetings, we prioritize open communication and support for our team members.

We strive to create a workplace where everyone feels valued and supported, regardless of their background or experience. Our commitment to diversity and inclusivity extends beyond just hiring practices - we work to ensure that our culture and policies reflect our values and promote a sense of belonging for all.

If you're looking for a workplace that feels like family, where you can work with a team that supports and uplifts each other, then we encourage you to apply today. Let's work together to create a workplace culture that fosters growth, collaboration, and success for all.

Apply today and let's see how we can work together to achieve great things!

Job Summary: The Executive Assistant will be primarily responsible for managing customer service issues, coordinating with our factory, and overseeing operational tasks. This role requires excellent communication skills, problem-solving abilities, and the capability to hire and manage additional customer service representatives as needed.

Salary: PHP 35,000 - 40,000

Key Responsibilities:

**Customer Service:**

- Handle customer service issues, including product replacements and complaints, in a timely and professional manner.

- Maintain a high level of customer satisfaction by providing prompt and effective responses to customer inquiries.

- Develop and implement customer service policies and procedures to improve service quality.

**Operations:**

- Communicate regularly with our manufacturing partner to ensure production schedules are met and any issues are promptly addressed.

- Coordinate logistics for shipping containers, including scheduling cargo ships and arranging pickups at ports.

- Manage relationships with 3PL providers to ensure efficient delivery of products to US, UK, and EU markets.

- Oversee the transloading process when required, ensuring products are correctly transferred between locations.

- Monitor inventory levels and coordinate with the factory and 3PL providers to prevent stockouts and overstock situations.

**Team Management:**

- Assess the need for additional customer service representatives based on business demands.

- Recruit, train, and manage a team of customer service representatives as required.

- Provide ongoing support and development opportunities for the customer service team.

Qualifications:

- Proven experience in a customer service or operations role, preferably within a similar industry.

- Excellent communication and interpersonal skills.

- Strong organizational and multitasking abilities.

- Ability to work independently and make decisions in a fast-paced environment.

- Experience in managing a team and coordinating with external partners.

- Proficiency in using customer service software and Microsoft Office Suite.

Benefits:

- Competitive salary and benefits package.

- Opportunities for professional growth and development.

- A supportive and collaborative work environment.