QA is an expert in conducting end-to-end monitoring and feedback, reinforcing positive agent behaviors that will result to customer satisfaction, and reforming those that result to negative customer experience.  QA shall be able to assess how transactions are handled, and identify the areas that need improvement.

QA shall ensure that all agent-customer interactions result to positive experience and are performed in accordance to pre-determined compliance guidelines, through, but not limited to:

·         Live or recorded monitoring of agent interactions (both voice and non-voice) ensuring compliance to pre-determined quality guidelines.

·         Meeting the required number of evaluations on a daily, weekly, and/or monthly basis.

·         Provide accurate and impartial judgement on all transaction evaluations.

·         Regular coaching sessions with agents to reinforce good behavior and reform opportunities

·         Reporting of daily, weekly, monthly, and quarterly monitoring scores or any quality-related performance together with root-cause/data analysis and recommended action items.

·         Reporting of critical errors to Operations, Training, and HR, and monitor if the concerned party has completed the relevant corrective action procedures.  

·         Attending administrative hearings and deliberations resulting from the critical error callouts.

·         Facilitating QA rollouts and guidelines orientations for new-hires, and certifying agents prior to official endorsement to Operations.

·         Collaborating with Operations and Training in developing the technical and soft-skills of agents through coaching sessions, QA orientation, calibration sessions, rewards and recognition projects, etc.

·         Attending and facilitating calibration sessions, and sending relevant minutes and variance reports after each session.

·         Liaising with clients, and other internal groups as needed, on the creation/update of monitoring/compliance/knowledge-based tools and guidelines, etc.

·         Reporting agent and transaction compliance trends to the Quality Manager and/or QA Supervisor.

·         Identifying trends and opportunities for additional training or corrective action as needed and share feedback with immediate supervisor, Operations, and Training.

·         Taking proper action on disputes filed against transaction evaluations.

·         Participating in internal and external client meetings and performance reviews.

·         Participating in process improvement designs related to quality, technology (CRM/KRM), agent-customer interaction flows, etc.

·         Reviewing and submitting exceptional calls to be pooled for the good call library.

·         Performing physical or information security audits, and telecommunication line quality, and floor background noise as needed

Performing other duties as requested or required by the Quality Manager or QA Supervisor, including taking in calls and/or providing back office services.

Join the A-Team and experience the A-Life!

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced DIRECTOR FOR OPEX, TRAINING AND QUALITY to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• ·       Implement and maintain a culture of continuous improvement throughout the organization.
• ·       Develop and implement training programs to ensure successful adoption of new processes.
• ·       Communicate and interact effectively and develop credibility and trusted mutually respected relationships with clients, agents, leaders, and team members
• ·       Developing and implementing quality assurance policies and procedures to ensure all BPO services meet or exceed the quality standards required by the clients.
• ·       Supervise a team of Quality Analysts in conducting quality inspections, audits and checks.
• ·       Design, develop, and deliver training programs that address both new employee onboarding and ongoing skill development.
• ·       Conducts analysis on training implementations and is responsible for identifying trends, determine root cause, present findings both internally and externally and lead corrective action plans.
• ·       Developing training deliverables and programs based on audit results, questionnaires, surveys, changing procedures and feedback from agents, SMEs, Leaders, and trainers.
• ·       To work closely with various departments to identify opportunities for collaboration and process improvement.
• ·       Prepare and present reports to clients, highlighting achievements, challenges, and areas for improvement.
• ·       Establish and monitor key performance indicators (KPIs) related to quality assurance and training.

• Prior experience on a Senior Manager or Director level position within Training and Quality
• 3+ years of experience managing the overall Training/QA process ideally for a BPO or similar company
• Solid experience in BPO Operations, Operational Excellence, Training and Data analysis

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

• Ensure compliance of Field Quality operations and its manpower to comply policies and procedures applicable to local and national law and industry regulations
• To manage all the area, pass certified government test
• To work with Field Operation Team to handle field area pass quality standards
• To ensure the quality standards are met (Isolation; Detasselling; Rouging; Male Chopping, Harvesting) and are align with PH Field Operations Quality Plan both Corn and Rice.
• Make and send weekly and monthly update Report
• Ensure to have a close coordination with counterpart (Field Operations Supervisor or Area Field Manager) within AOR.
• Provide growers final quality status to concern stakeholders.
• Responsible for ensuring proper field counts & sampling conducted by the Field Quality Technicians in the field with some help from the Senior Field Quality Technician.
• Ensure that NC’s within AOR are uploaded at the EtQ reliance.
• Assist to review and provide inputs on the DR submitted by the Field Operations team.
• Assist in recruitment, hiring, orientation and training of unit staff.
• Prepare and submit reports for HSES observations.
• Participate and prepare presentation for the scheduled bi-weekly meeting.
• Ensure to submit LSW update (plan and actual) every month.
• Support digitalization program
• Support the SPR’s POT activity validation.
• Achieve agreed quality in field levels
• Achieve field certification from government
• Good relationship with contact at field production and plant certification
• Reduction of customer complaints

Role and Responsibilities

Job purpose:

The Compliance and Safety Officer is responsible for the management of Compliance Management Systems and provide health, safety and environment program by working with internal and external stakeholders to establish, implement, review and promote quality, compliance, continuous improvement systems and safety.

The Compliance and Safety Officer is also responsible for managing and ensuring regulatory and legal compliance with relevant industry requirements.

• Establish, enhance, and maintain working relationships with Civil Aviation Authority of the Philippines section officers and staff,

• Provide timely and detailed reporting of license/certificate processing task as assigned.

• Liaise with clients and stakeholders, and provide accurate, timely and appropriate advice concerning certification and licensing.

• Provides the necessary control of QMS/SMS documents following the procedure for Control of Documents by:

• Ensuring that documents are reviewed and approved prior to upload to relevant sharing platforms (e.g. shared folder, Centrik, TCOM)

• Retrieves issued documents once they were reviewed/approved as obsolete

• Endorses/rolls-out the release of an approved document to relevant recipients whether in soft copy or hard copy (as applicable)

• Conducts the necessary training to document authors pertaining to document preparation.

• Provides the necessary control of QMS/SMS records following the control of records procedure by:

• Coordinating with relevant Records Custodian the handover/retrieval of Quality /SMS records except those which are managed by each department or those defined as confidential/private.

• Ensures the timely disposal of hardcopies based on the defined retention period.

• Manages the condition of the Records storage room to ensure that records are free from damage or deterioration.

• Will act as Safety Officer.

• Will act as Internal auditor when assigned on relevant audits to the Fiscal Years Annual Compliance Monitoring Plan

• Assist the Quality/Safety Manager on relevant audits from customers, subsidiaries, regulators.

• Takes over urgent tasks in the absence or unavailability of the Safety/Quality Manager

• Reviews and recommends resources needed for the department to the Quality/Safety Manager.

Qualification:

• Minimum 2-3 years working experience as a Quality professional.

• Engineering degree and equivalent.

• Must be a hands-on leader willing to take responsibility.

• Must have a proven track record of successful ISO certifications.

• Must be able to fluently speak, write, and read the English language

• Excellent communication skills, both verbal and written

• Must be proficient in communications at all levels, both inside and outside of the company.

• Quality Engineers who meets the above requirements are encouraged to apply.

Working conditions:

• Moderate Business travel is required.

• #LI-HH1

Position Type

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The role

People are at the heart of everything we do. With our rapid expansion, it is becoming more important than ever that we do it right! As our Senior People & Culture Executive, you will play an integral role in the building, retaining, and growing of our Love, Bonito team in the Philippines. Reporting to our VP of People & Culture based in Singapore, you will work together in creating a passionate and high performing team, in a culture of openness, learning, operational excellence, collaboration, honesty and innovation. 

Main responsibilities (including but not limited to)

Talent Acquisition & Employer Branding (50%)

• Own the full recruitment cycle for LB across the Philippines 
• Manage our employer branding by working with HQ P&C, Country Management, as well as relevant internal teams to ensure LB remains top-of-mind as an employer of choice when one thinks female consumer retail in Philippines 
• Spearhead recruitment efforts across both retail and office staff all levels from junior to senior including intern recruitment
• Conduct screening of candidates based on job criteria and required competencies to create a pipeline of high calibre talent profiles for hiring managers 
• Maintain and constantly ensure a robust recruitment process that is relevant and supports internal teams, while also ensuring that all prospective candidates get the most positive candidate experience no matter the outcome 
• Leverage recruiting tools to get the job done better and more efficiently
• Be innovative with the use of social media and other communication platforms in line with hiring trends to get the best candidates in the quickest way possible 
• Track and analyse recruitment data such as candidate experience, hiring sources, turnaround time, costs and trends with the use of our applicant tracking system

• Sustain positive relationships with industry contacts such as external recruitment agencies and schools

Onboarding (15%)

• Manage and facilitate employee onboarding including the conduct of first-day orientation
• Run and own the Experiential Onboarding programme by regularly reviewing and implementing improvements so as to remain relevant to the organisation’s growth

HR Operations & Employee Engagement (35%)

• Develop and implement local HR strategies and initiatives aligned with the overall business strategy
• Provide counsel to employees regarding confidential employment matters, career development, job satisfaction, employee grievance, and discipline issues
• Oversee the administration of health and other benefits programs.
• Oversee and manage a performance appraisal system that drives high performance
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Manage employee offboarding activities professionally 

You should have / be

• A Love, Bonito ambassador with a good understanding of our culture
• A genuine love for people as you will be sourcing our superstar new teams and looking after our existing people in the team

• A fun, energetic and charismatic personality
• A performance-driven attitude and a hunger and thirst for results
• Excellent communication and people skills
• A high degree of professionalism, judgement and discretion
• A strong self starter with good initiative and a hands-on attitude to get things done!
• A charismatic, trustworthy and relatable team player 
• Extremely meticulous to a fault! You will be looking after payroll, hence accuracy and experience is key

Qualifications & Experience

• 3-4 years of relevant recruitment experience in an agency or in-house
• Good understanding of compensation and benefits will be a bonus
• A diploma in human resource, accounting, business management, psychology, sociology or other relevant fields will be advantageous

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement)

3. Learning and Career Development

• Learning and development
• Dedicated leadership training for those of managerial responsibilities

4. #TeamLB perks

• Generous staff discount off LB products
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

Rentokil Initial

Rentokil Initial is an international business services company employing 46,031 colleagues across 88 countries.

We strive to protect people and enhance lives, for example by controlling pests, and improving hygiene. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Awards

Rentokil InitiaI Philippines is officially ranked in the top three most engaged places to work in the Philippines, as part of the annual Korn Ferry Employee Engagement Awards 2018.

Philippine Best Employer Brand Awards 2019.

Find out more on careers.rentokil-initial.com

Your day-to-day responsibilities will include:

1. Sales / Service Efficiency

• Achieve monthly Key Performance Index (KPI) and Sales targets
• Act and prevent contract terminations and ensure customer contract retention
• Monitor, evaluate and ensure customer service satisfaction
• Act on changing customer needs, market conditions and competitor activity with speed and quality
• Conduct complete survey; ensure pertinent details are clearly stated.
• Sell according to the prescribed pricing as per the price list and discount structure or as approved by the management.
• Comply to all processes and procedures, quality standards
• Use appropriate sales kits and sell professionally.

2. Administration and Policy Directive

• Ensure all required documents/ paper works (like Service Agreements/Job Acceptance, SRS, IDAR, Service Cards, Credit Checklist, etc.) for contract renewal and up-selling businesses are complete and accurate and in accordance with SOP.

• Drive SHE policy compliance and zero tolerance policy. Achieve LTAR target set for the year for both Pest Control & Hygiene
• Attend regular meetings to address issues and concerns, performance review and weekly updates.
• Maintain accurate records and submit on time all reports and documents as required by management.
• Attend to other work related duties as may be assigned to you from time to time.

3. Customer Development

• Ensure all Customer complaints & inquiries are acted as a matter of urgency and importance following the company SOPs and 2/24 promise.
• Conduct regular face to face customer visit to maintain good business relationship and thus improve customer retention.
• Act on potential sales and collection opportunities to help generate additional new business, up-selling and improve collection.
• Attend required trainings, meetings, conferences and other official company functions necessary for business growth, government legislation compliance and customers’ requirement.
• Ensure satisfactory after sales service is provided to clients and provide regular communications between the client and team, to provide strong team representation to meet the customer’s expectations.
• To attend to all enquiries from prospects and existing customers.
• Act on customer needs and goals within the organization to ensure quality delivery of the agreed solutions and services
• Build rapport with customer and develop additional and repeat business
• Execute of the Customer Contact Strategy for the purpose of customer satisfaction and retention.

4. Collection / Credit Management

• To assist with the collection of debts and credit issues.
• To manage the wellness of the customer’s account in ensuring good credit status and liaise with the credit controllers on effective cash collection to customers.
  

Do you have what it takes? If you want to be considered for this role you will need:

• College graduate of any related Courses
• Fresh graduates are welcome to apply, but with 1-2 yrs related experience with strong inclination to Sales and/or Customer Service Relationship.
• With excellent communications and customer relation skills
• Ability to multi task, prioritize and manage time effectively
• Proficient in MS Office applications
• Willing to work in Kalawaan Pasig City

Are you interested? Here's what you can expect when you join us...

Benefits From Start Date

• HMO (Health Insurance)
• Group Personal Accident Insurance
• Group Term Life Insurance
• 13th Month Pay
• Paid Non working holidays

Benefits after 6 months of continuous work and pass the performance evaluation;

• Annual pay increase
• Vacation Leave
• Sick Leave (with cash conversion)
• Birthday Leave
• Paternity/Maternity Leave
• Matrimonial Leave
• Bereavement Leave
• Other perks

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Position:   Executive Assistant

Client Name: TBD

Company's Website: TBD

Working Hours: Full-time, Mondays to Fridays, 8 AM - 5 PM Central Standard Time 

Salary Range: $800-$1,500/month

About the Company 

The company is a full-service sign company capable of producing and installing any type of sign, including billboards.

About the role

Someone who is dependable, reliable, and punctual. Someone who has a high degree of integrity and is overall trustworthy.

Duties and responsibilities: 

• Works closely with Company President and other administrative staff 
• Inputs and updates information in spreadsheets for reporting purposes
• Coordinates and schedules travel, meetings, and appointments
• Manages inbox and calendar for President, as needed
• Respond to and resolve admin or office-related questions, as needed
• Prepares meeting agendas, records minutes, and documents action items
• Retrieves information as requested from records, email, minutes, and other related documents; prepares written summaries of data when needed
• Works with sensitive information with discretion to maintain confidentiality and ensure compliance with privacy policies and regulations
• Work closely with other senior management across multiple departments, handling various tasks to streamline their work and communications. Will provide personalized assistance, ensuring smooth operations and effective communication
• Reconciles and reviews expense reports and invoices as needed
• Runs reports; maintains customer or vendor contact lists
• Works with maintenance staff and outside vendors to ensure office equipment is in good working order and office supplies are always on hand
• Assist with event planning and coordination
• May be asked to cross-train into other roles to assist with additional depth within the company. 

•  At least 2 years of experience working as an Executive Assistant or in a similar position
• Proficiency in Google Workspace and/or Microsoft Suite Apps is a must
• Excellent verbal and written communication skills.
• Ability to meet deadlines.
• Excellent decision-making abilities.
• Proactive, excellent problem-solving skills, and detail-oriented with a high level of accuracy
• Excellent Time management skills, can multitask and has the flexibility
• Ability to handle confidential information.
• Outstanding ability to work independently as well as part of a team.
• Excellent organizational and interpersonal skills.
• Experience with submitting sales tax reports and reviewing sales receipts for proper sales tax application

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Responsibilities:

Looking for a Key Accounts Executive to build traction in cosmetics, skincare, and haircare through

profitable department store and chain store expansion in the Philippines

Description of Duties:

• Managing key accounts assigned, partnering with business managers to arrive at solid trade

marketing strategies and plans, defining strategic brand and SKU assortment to have a

strong representation in these strategic beauty channels

• Negotiates for trade margins with new accounts or renewal of existing accounts and ensures

that all components of the value chain are maximized

• Prepares bottoms-up sales forecast for assigned accounts

• Co-champions monthly S&M meetings and cycle meetings to align the sales organization on

objectives, strategies, and plans

• Delivers the monthly quota for the channel and ensures appropriate allocation of quota to

front liners

• Conducts business review of respective channels and develops the recommended action

plans as needed to ensure our brands win in the channel

• Champions healthy customer P&Ls and identifies the right investment model for the channel

• Ensures flawless execution at the point of sale in the department store and chain store

channel

• Provides timely feedback on developments in the channel as well as competitor initiatives

• Plan and present the animations according to the marketing calendar negotiate the

animation terms and coordinate with assigned accounts on the execution of said animations

• Secure schedules, and spaces and negotiate terms for special workshops, events and other

marketing-initiated activities

#LI-RA1

Rentokil Initial:

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries.

We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Find out more on careers.rentokil-initial.com

Our family of businesses:

Rentokil Pest Control is the world’s leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialises in the supply and laundering of workwear, garments and protective uniforms and equipment; focussing on top quality products and services.

Our plant business; Ambius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia & Pacific Steritech Brand Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation amongst our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in country. Working within our functions departments, you would be supporting all of our business in Philippines.

Your day-to-day responsibilities will include:

• Ensure monthly Key Performance Index (KPI) and Sales targets are met.
• Respond to and save terminations, pulling any required resources together to achieve retention.
• To monitor, evaluate and ensure that customers receive the stated benefits.
• To be in charge of speed and quality of response to changing customer needs, market conditions and competitor activity is critical to our success.
• Conduct a complete survey by ensuring all pertinent details are clearly stated.
• Sell according to the prescribed pricing as per the price list and discount structure or as approved by the management.
• Ensure that all processes and procedures are complied with, quality standards are met

Do you have what it takes? If you want to be considered for this role you will need:

• Bachelors Degree in any field.
• With at least 1 year work experience in the areas of customer service relationship and/or sales / Tele-sales
• Good communication and interpersonal skills
• Willing to work in Mandaue City

Are you interested? Here's what you can expect when you join us...

Benefits From Start Date:

• HMO (Health Insurance)
• Paternity / Maternity Leave (if applicable)

Benefits after 6 months of continuous work and pass the performance evaluation:

• Annual pay increase
• Group Personal Accident Insurance
• Group Term Life Insurance
• Vacation Leave
• Sick Leave (with cash conversion)
• Birthday Leave
• Matrimonial Leave
• Bereavement Leave
• Paid Non working holidays
• 13th Month Pay & other Statutory benefits
• Rice Benefits

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!

Position : Executive Assistant

Working Hours  : overlap with UK and UAE, they can finish afternoon UK time. Assume something like 8am to 5pm UAE time (4am to 1pm UK time)

Salary range : 1000 to 1200 USD 

ABOUT THE ROLE:

This role is diverse, as it will cover responsibility across multiple companies and people. 

About 50 - 60% of time will be spent directly supporting the Managing Director (MD) and his companies, with the remaining time supporting the team at one specific company in Dubai.

SPECIFIC DUTIES AND RESPONSIBILITIES

• Build a database of SOP's for the exec and companies, particularly around repeatable tasks.
• Managing various email inboxes and responding on behalf of the MD (where appropriate).
• Attending meetings, taking meeting notes, producing minutes of meetings, following up specific actions and preparing future agendas (most meetings are remote via Google Meets).
• Helping manage exec. calendars and ensuring MD has any relevant research/information before critical meetings/calls.
• Compiling operational documentation to support projects eg. Export Shipping Documentation, Delivery Notices etc. (most of these have templates which can be followed)
• Following up overdue payments from customers
• Managing certain payments on behalf of the MD (eg. tax departments, company bills, personal expenses etc)
• Keeping software subscriptions up to date.
• Supporting teams with monthly reporting (collecting information)
• Arranging gifts for clients post-project completion

SECONDARY TASKS/REQUIREMENTS

These are not essential, however any of these skills/experience would improve a candidate's odds of success in the role/interview.

• Marketing experience (eg. SEO, Adwords, Copywriting, Canva design etc)
• Automation experience (eg. Building Zaps to improve software workflows)
• Bookkeeping experience (we use XERO)
• Sales Lead Generation - identifying prospects, sending cold emails and quotes, following up etc.
• Customer Support - Managing customer enquiries, managing returns/refunds, building SOP's around typical questions etc.

Tools/Requirements

Experience using the following tools is important

• Strong EA experience, with the skill and initiative to show us other areas where the candidate can support us, rather than just following instructions. We need this candidate to be self-motivated, taking as much of the minor tasks away from the MD to free up his time.
• Ability/Desire to lead. This candidate may end up moving into a "Chief of Staff" role within 12 months, managing other remote support personnel.
• We run on Google Workspace - so Gmail, Google Sheets, Google Docs etc.
• Experience with Notion - eg. building databases from scratch with a knowledge of connected databases and filters. We will use Notion to build our process database, company information etc.
• Screen Recording using Loom
• Any experience with web-building tools would be helpful (eg. Shopify and Webflow)

LOOKING FOR FILIPINOS AND PHILIPPINE-BASED CANDIDATES

Position: Executive Assistant

Work Hours: 8:30 am - 6:00 pm AEST (Au time)| 5:30 am - 3:00 pm Phil. time

Pay Range: $800 - $1000 monthly

• Travel management and coordination
• Scheduling & calendar management
• Monitoring and managing inbox and emails in real-time
• Taking care of all of the professional and personal administrative tasks and appointment
• Recording meeting minutes
• Assisting with miscellaneous special projects or duties as needed
• Planning and executing meetings
• Event planning
• Preparing and reviewing documents
• Handling confidential information
• Producing reports, presentations, and spreadsheets
• Organizing and analyzing data
• Basic research
• Social media postings
• Office management tasks
• Basic Accounting/Bookkeeping
• Basic project management
• Market research on Potential clients
• Liaison and project manager content creator team (video editing) 
• Creating PowerPoint slides/presentations

• Proficient in Microsoft Tools and Google Suite
• Has excellent communication skills
• Has great attention to detail
• Organizational Skills
• Ability to meet deadlines
• Requires minimal supervision

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. 

Why Join Us? 

At LUXASIA, we believe there is beauty within every talent – that is you. 

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling. 

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful? 

#LI-RD1

The Accounts Payable Executive is responsible for the timely and accurate recording of accounts payable data to SAP.

• Manage the entire accounts payable cycle from receipt of invoices to payment processing, including matching purchase orders and obtaining approval.
• Process supplier invoices accurately and timely.
• Process intercompany / importation invoices.
• Audit employee expenses/liquidation reports based on established criteria.
• Reconcile supplier statements with ledger accounts
• Reconcile sub-ledger and general ledger transactions of accounts payable
• Ability to respond to queries and audit requests timely and accurately
• Prepare month-end/year-end schedules as required.
• Files/Archives supporting documents regularly.
• Responsible for immediate escalation of data discrepancies
• Perform such other related functions that may be assigned from time to time.

• Graduate of Finance or Accounting course
• Preferably SAP FI experience
• With at least 3 - 5 working experience
• Communication skills (verbal and written)
• Analytical ability
• Process oriented
• Detail oriented (Attention to Detail)

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence? 

If so, you are the one we are looking for. JOIN US and let’s grow together. 

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/ 

If you have a question for us, please drop us an email here. 

We regret to inform you that only shortlisted candidates will be contacted. Thank you. 

Note to staffing agencies 

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding. 

Keller Executive Search is currently seeking a highly experienced senior recruiter based in Philippines. We are looking for a top-tier professional who is prepared to take on the distinctive challenges and exceptional opportunities that this role offers.
You will have the opportunity to play a crucial role in driving our growth. You will closely collaborate with other professionals to identify the most qualified senior talent for our clients. Through conducting thorough interviews and employing advanced techniques and assessment tools, you will have the ability to make significant hiring decisions that shape the future of both organizations and individuals.

Responsibilities:

• Perform thorough interviews and evaluations for managerial and senior-level applicants, employing advanced interviewing techniques and assessment instruments.
• Collaborate with our research team to devise creative sourcing strategies, ensuring a steady stream of highly qualified candidates.
• Stay abreast of market trends and recruitment technologies to incorporate industry best practices into talent acquisition.
• Utilize data-driven approaches to monitor recruitment metrics, striving for continual improvement in the recruitment process.
• Receive commission for successfully matching candidates to positions.

• Proven experience in recruitment, either in a Human Resources department or at a recruitment firm.
• A track record of successfully identifying and evaluating talent for managerial and senior-level positions.
• Demonstrates proactive and independent behavior, exhibiting qualities such as energy, intelligence, and resourcefulness.
• Possesses operational management experience along with a strategic problem-solving approach.
• Exhibits a professional demeanor that can impress clients and partners globally.
• Enjoys engaging with new companies and individuals on a global scale, while also being adept at promoting and selling solutions and services.
  

Qualifications

• Minimum requirement of a Bachelor’s degree in Business, Human Resources, or a relevant field
• Proven experience of at least 5 years in recruitment
• Experience in negotiation is required, along with excellent communication and interpersonal skills.
• Proficiency in using Microsoft Office, Google Docs, and Slides

To learn more about our executive recruitment and headhunting services in Philippines, please see our page:

https://www.kellerexecutivesearch.com/executive-recruitment-headhunters-philippines-manila-quezon-and-davao-city/

• Full-Time Position
• Permanent Employment Opportunity
• Competitive Salary Package
• Generous Commissions on Filled Positions
• Health Insurance.
• Paid Leaves for Annual leave, Sick Days, and Paid Holidays

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Responsibilities:

Retail / Net Sales

– Key KPI for achieving sales targets in the stores.

– Cascade monthly targets to AS and CEO.

– Monitor weekly and monthly sales

– Ensure retail sales are encoded on MIM daily.

– Collaborate closely with Brand teams and Key Accounts on execution of monthly

animations and events

– Work with the Brand/ Marketing team on support to achieve sales.

– Ensure cascade of monthly promotions and incentives from Marketing to agency /

CEOs.

 Stock Management

– Ensure stock level is healthy. (2.5 to 3 MOI).

– Ensure all key SKUs are available in stores.

– Ensure all inventory is visible in SAP/MIM.

– Coordinate with Finance on regular stock take audit and work with agency on

reconciliation

– Ensure CEOs practice FEFO in stores.

– Track expiring/ expired products and coordinate with Sales Ops on promo

implementation and pull-out.

– Communicate with brand team if there is any OOS

 Customer Engagement Officer

– Responsible for recruitment of CEO.

– Responsible for training of CEO on retail operations system. (MIM & CE App)

– Ensure CEOs are well groomed following Luxasia guidelines.

– Responsible for CEO performance monitoring with Agency.

– Responsible for placement of CEO based on allocation and ensure that stores have

manpower during operation hours.

– Validate daily time records submitted by agencies

– Work with cross-functional teams to align and execute sales incentive programs;

provide sales support to ensure accurate crediting and compensation payouts; and

provide compensation payout forecasting to Finance

• Visual Merchandising

– Ensure brand planogram is followed

– Get information from brand team on new lines and execute in stores.

– Do regular visit to ensure VM guideline is practiced.

– Ensure testers are available in all stores.

– Ensure displays are organized in the stores and unnecessary POSMs are pulled out.

• Customer Relationship Management

– Responsible for achieving CRM KPIs (New customers, Known customers, Email and

DOB).

– Ensure CEOs are aware of their targets and achievement and track regularly..

• Sales Recording and Reconciliation

– Responsible for implementing and enforcing processes and tools that will maintain

integrity and accuracy of sales process and data

– Work with the agency in the validation of sales every month.

– Coordinate with Marketing team in required campaign codes for accurate recording

of sales

– Monitor submission of manual order slips

#LI-RA1

Position: Quality Assurance Tester

Work Hours (Client): Mondays to Fridays, US Timezone, TBD

Pay Range: Upto - $1800/month

Duties and Responsibilities:

Continuous Platform Testing:

● Regularly test core functionalities of the UGC gaming engine to ensure consistent performance.

● Conduct thorough testing of new features and updates before they are deployed.

Bug Reproduction and Reporting:

● Promptly address user-reported bugs by attempting to reproduce them.

● Document detailed steps involved in the reproduction of these bugs.

Issue Tracking and Documentation:

● Create comprehensive tickets in Linear, our project management system, for all identified issues.

● Clearly describe the expected results versus the actual results in the tickets.

● Include detailed steps for reproducing each issue.

Collaboration with Development Team:

● Work closely with the product and development teams to convey findings and follow up on issue resolution.

● Participate in regular meetings and updates to stay aligned with the team & goals and timelines.

Feedback and Improvement Suggestions:

● Provide constructive feedback on platform usability and user experience.

● Suggest potential improvements or features based on testing insights and user feedback.

User Experience Advocacy:

● Ensure that user-generated content (UGC) on the platform maintains a high standard of quality and functionality.

● Advocate for end-user needs and perspectives during issue resolution and feature development.

Compliance and Standards Adherence:

● Ensure that all tests and procedures comply with company standards and best practices.

● Stay updated with the latest trends and best practices in QA testing and UGC platforms.

Reporting and Communication:

● Regularly report on testing progress, issues, and resolutions.

● Maintain clear and effective communication with all stakeholders, including development teams and management.

● 2+ years of Proven experience in QA testing, preferably in gaming or related fields.

● Strong understanding of software development and testing methodologies.

● Familiarity with project management and bug tracking tools, specifically Linear and Discord

● Excellent problem-solving skills and attention to detail.

● Ability to work independently and manage time effectively.

● Strong communication and teamwork skills.

● Passion for gaming and understanding of user-generated content platforms.

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Executive Assistant

Work Hours: Monday to Friday, 9:00 AM to 6:00 PM EST | 10:00 PM to 7:00 AM Philippine Standard Time

Holidays: Philippine holidays

Pay Range: $1,000-$1,400 per month (depending on qualifications and skills)

Job Responsibilities:

• Manage and maintain executive schedules
• Coordinate and schedule appointments, meetings, and travel arrangements
• Prepare and distribute documents, reports, and presentations
• Handle email correspondence and respond to inquiries in a timely and professional manner
• Manage and organize electronic files
• Assist with project management tasks as needed
• Assist with data entry
• Write detailed notes and meeting summaries
• Provide administrative support to other team members as required

• At least 1 year of experience as an executive assistant

• Fluency in English
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite
• Strong organizational and time management skills
• Ability to multitask and prioritize tasks effectively
• Attention to detail and accuracy
• Ability to work in a fast-paced, unstructured environment, and is able to build processes over time
• Ability to work independently and take accountability
• Possesses high energy and a positive attitude
• Familiarity with the high-level business of venture capital is preferred

About You

Are you looking to combine your strong drive and can-do attitude with a variety of tools, technologies, and methodologies? Do you wonder what it would be like to work at a company that nurtures your passion for technology and enables you to have a real, measurable impact? Do you love to connect with people in a professional environment? Are you patient and perseverant in overcoming challenges, solving problems, and learning new things? Do you adapt well to changing priorities and tasks while always striving to deliver the best quality work without missing a deadline? Do you undertake your work with a high attention to detail?

If your answers are YES and you love to work as hard as you play - this might be the perfect role for you!

Your Responsibilities

As the Quality Assurance Engineer at RepRisk, you will support product development with testing activities. As such, you will be able to make valuable contributions to the Technology team and enable the company to deliver high-level of quality in our products. You will work side-by-side with Technology and Product teams and engage in a wide range of activities based on needs, from manual testing to automated end-to-end testing, to test strategy and process improvements. You will be part of our Technology team and will report to the Technology Lead in Manila, Philippines. This is a hybrid role, two days a week in the office is required. Moreover, you will:

• Be responsible for manual and automated testing which includes creation, execution, and maintenance of test cases/scripts
• Ensure that the software meets the defined functional specifications
• Analyze business requirements and produce a comprehensive test plan based on the test acceptance criteria
• Identify, report, and track system defects and/or problem areas within the software. Ensure that all issues are captured and resolved before reaching the production environment
• Perform both functional (component, smoke, UI, API, regression, etc.) and non-functional tests (load testing, etc.)
• Participate in process improvements and development of test strategies and methods
• Create and maintain testing documentations and training materials

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Executive Assistant

Schedule: Monday to Friday 7:30am-4:30pm PST (11:30pm-8:30am PHL)

Salary Range: 900 - 1500 USD/month plus performance bonus (to be assessed and approved by the client based on the candidate’s experience, knowledge, skills, and abilities)

Responsibilities:

• Efficiently manage and triage every email, ensuring timely responses and prioritization
• Coordinate travel arrangements and appointments for the executive
• Schedule and organize meetings, both internal and external
• Attend meetings alongside the executive and take detailed notes
• Maintain a CRM system of contacts, ensuring all information is up-to-date
• Handle administrative tasks and time-sensitive life errands
• Conduct basic bookkeeping and invoicing tasks
• Prepare contracts for clients and assist in document creation and presentations
• Develop lead magnets and create handouts for speaking engagements
• Manage posts and direct messaging on LinkedIn or other social media platforms
• Create and manage lead funnels, assisting with content creation, email marketing, and posting
• Perform basic graphic design tasks and assist with basic website editing and improvements
• Create landing pages and optimize them for conversions
• Clean up contact databases and CRM systems as needed
• Assist with data entry or research tasks as required
• Research vendors, gifts, or service providers as necessary
• Implement systemization strategies to reduce workloads where needed
• Familiarity and ability to work with tools such as Copper CRM, Meet Alfred, LinkedIn, ConvertKit, Wave accounting, eSignature, WordPress, and Contacts Plus

• Proficient English speaker with excellent verbal and written communication skills
• Minimum of 2 years of experience working remotely as a Virtual Assistant for a business owner or CEO based in the USA
• Strong proficiency in GSuite products (Gmail, Google Calendar, Drive, Docs, etc) and Microsoft 365 (Word, Excel, etc)
• Availability to work during US PST business hours

Position: Marketing Executive Assistant

Working Hours: US Central Time Zone

Salary Range:  USD 1,200 - USD 1,500/month

Job Summary:

As an Offshore Graphic Designer, you will be an integral part of our creative team, delivering high-quality visual content while working remotely. You will collaborate closely with our marketing and design teams to create compelling graphics that align with our brand identity and support our marketing efforts.

Tasks:

● Executive Support: Provide comprehensive support to the CEO, including schedule management, correspondence, and meeting preparations.

● Marketing and Sales Management & Development: Assist in executing marketing tactics, projects, and sales strategies as directed by the CEO.

● Administrative Management: Oversee administrative tasks, ensuring efficient operation of the executive office.

● Project Coordination: Coordinate and oversee projects as assigned by the CEO, ensuring timely completion.

● Marketing Software Mastery: Utilize various marketing software effectively to carry out marketing strategies.

Qualifications:

● At least 2 years of experience as an Executive Assistant.

● Prior marketing experience required.

● Proficiency in Marketing Software & Ads Platforms:

Hubspot, SquareSpace, Keap, CRM platforms, AdRoll, Meta Business Suite, Google Ads Manager, ChatGPT and Copy.ai, Canva, Adobe Creative Suite, Dropbox/Server, Google Workspace.

● Strong Organizational and Time Management Skills: Ability to manage multiple tasks efficiently.

● Solid Understanding of Lead Generation Techniques: Proficiency in both digital and traditional lead generation methods.

● Excellent Communication Skills: Ability to communicate effectively with various stakeholders.

● Background in Copywriting, Social Media Management, Videography, or Graphic Design: Experience and skills in these areas to support marketing efforts.

The QA Analyst performs work in the areas of Quality Control, Customer Technical Service and Special Assignments, all designed to ensure that product standards are complied with, technical concerns of customers are addressed and continual improvement is sustained in all operations of the Quality Assurance Department.

Key Responsibilities: 

1. Quality Control
2. Technical Service
3. Food Safety 

Reporting Line

§ This position reports to the Regional Operations Supervisor.

Primary Responsibilities

§ Generally in-charge of maintaining the safety, quality management system and for ensuring the region’s compliance to the Global Business policies and procedures, Corporate Governance, Health and Safety, Operational Integrity, other required management system standards, applicable laws, and approved customer-related commitments.

Specific Responsibilities

§ Ensures compliance to the Group and national policies including, but not limited to the maintenance of the Quality Management System

§ Monitors work for compliance to applicable codes, and accepted engineering practices

§ Develops, maintains, and performs weekly update on program implementation of Health, Safety and Environment (HSE).

§ Acts as the Regional Representative on Health, Safety and Environment.

§ Acts as the Assistant Travel Manager of the region assigned.

§ Operating to the highest standards of ethics, in accordance with the SGS Code of Integrity.

§ Prepare detailed reports on audit findings.

§ Oversee the regional management of the OSH program in coordination with the OSH Committee.

§ Shall assist the Supervisor in implementing Operational Integrity (OI) Policies and Procedure.

§ Shall assist the Supervisor to monitors all health, safety and environment activities to ensure that the agreed safety and loss prevention standards are fully implemented and properly followed.

§ Shall assist the Supervisor in accident investigation and reports, assist on recommendation and corrective actions with the close out date and follows up the same to ensure implementation & effectiveness of the corrective action to avoid recurrence of the same.

§ Acts as the Project Representative on Health and Safety Environment (HSE) matters for coordinating and conducting weekly site inspections.

§ Monitoring the identified weaknesses in current procedures and areas of improvements, to ensure improvement plans are implemented.

§ Perform other functions that may be assigned from time to time.

§ Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:

o Demonstrating strong obligation to SGS QHSEE policies, procedures and work instructions by actively participating in meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE

o Reacting appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace

o Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements

o Maintaining awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators

o Actively participating in incident investigations and risk assessments as deemed necessary by SGS management

o Fulfilling the requirements needed in the success of the QHSEE Management System

Hi! We’re Smartsourcing, looking for an Executive Assistant who can work with us full-time and on-site!

Where?

Be a part of the Smartsourcing crew

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced QUALITY ANALYST to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Documenting and reporting process or service quality level
• Developing and implementing standards for inspection
• Developing a workflow for process audits
• Developing plans to help improve and mitigate risks
• Communicating with other team members to solve problems
• Following up with the appropriate channels when mistakes are found
• Training other quality insurance members on all inspection processes

• At least 6 months of WORK EXPERIENCE in the same role
• Good written and verbal English communication skills
• Amenable to work ONSITE in Makati
• OK to work on night shifts, with overtime whenever needed

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

LOOKING FOR FILIPINO TALENTS RESIDING IN THE PHILIPPINES

Position                                           : Executive Assistant

Work Hours                                    : M-F 8:30 AM to 5:30 PM Central time

Pay Range                                       : $800 - $1500 per month

Are of Responsibility                    : Assist Directors in their Roles and Responsibilities; Data Management

Reports to                                       : Director

Company/Client Overview:

Our client in the US is an inclusive establishment that warmly welcomes Jews from all backgrounds and affiliations. The center embodies the belief in providing an open and accessible space for every individual, with the hope that its diverse programs act as welcoming gates for people to forge new connections, foster meaningful relationships, and find inspiration to contribute to the betterment of their communities.

Function: Provide high-level administrative support for directors to ensure they can efficiently accomplish key tasks and company initiatives. The Executive Assistant is responsible for managing the schedules and communications for directors. 

Duties include:

• Organizing email inboxes and working towards responding to all emails requiring a response — drafting emails when needed
• Managing calendars, setting up meetings and updating with workflow meetings and tasks
• Assisting directors with time management and task prioritization
• Collecting and keeping data current and organized in CRM

• Minimum of 2 years’ experience as an executive assistant
• High School degree
• PA diploma or certification is a plus

Skills requirement:

• Time management and ability to meet deadlines
• Verbal and written English communication skills
• Strong organizational skills and ability to multitask
• Problem-solving and decision making
• Proactivity and self-direction
• Discretion and confidentiality

Other:

• Assist with research projects
• Assist with program planning and budgeting
• Oversee the performance of intern(s)
• Take minutes during meetings
• Format information for internal and external communication – memos, emails, presentations, reports

The company is is creating a better medical supply company to help patients and providers thrive.

What you will need to succeed in this role:

As the Executive Assistant, your role encompasses a diverse set of responsibilities, including:

• Help with trip planning, internet research, miscellaneous projects, etc.
• Sales research that could include some light phone work to qualify leads.
• Very good English, strong computer skills, able to manipulate data in excel, helpful if they are familiar with Salesforce.

• Minimum 3 years of experience
• Good to excellent communication skills; minor accent is acceptable
• Tools: Excel (proficient), Sales Force (big plus), Office 365, Google Workspace
• Has been an Executive Assistant before to help the client get organized
• Seeking a candidate who is tech savvy and open to learning new technology

Monday - Friday 9:00 AM - 5:00 PM PST

Holidays - TBD

Leaves - TBD