Business Development

• Develop business plans for the district that covers sales, revenue, and expense controls
• Implement a strategic sales plan that expands company’s customer base and ensure its strong presence as aligned with marketing strategies
• Build and promote strong and long-term customer relationships through good partnerships and understanding their needs.
• Understand the needs of the company’s customers through feedback and insights and develop plans on how they can relate more to the company’s products
• Conduct market surveillance by identifying emerging markets and market shifts and being fully aware of new products in the market and status of competitors
• Analyze and track data pertaining to sales KPIs and effectively interpret trends and provide relevant insights that will help develop strategies and tactics to achieve target and ensure market growth
• Identify and communicate opportunities to management and subject matter experts for product/service development.

People Management

• Manages sales team in terms of performance and discipline
• Drive high performance in the team through managing the team and provide quality feedback on their performance and development through coaching and business reviews
• Support the sales team on their training and development by identifying competency gaps or career opportunities, coaching them and providing the resources needed to develop team members
• Hold team members accountable with clear objectives and KPIs. Ensure that they uphold to policies, procedures and company standards every time
• Communicate company directions and strategies consistently and accurately. Engage the team by discussing about the company’s vision and its values and how the team contributes to these
• Effectively recruit talent that can contribute to the achievement of company objectives and goals. Facilitate effective onboarding process for new hires
• Facilitate regular team meetings to discuss issues, share knowledge, celebrate achievements, and provide training and direction

Sales Operations Management

• Establish sales objectives by forecasting and developing annual sales quotas for the territories under the district and projecting expected sales volume and profit for existing and new products
• Manage profitability through the achievement of targets, pricing decisions and the development and control of budgets
• Management of sales team to hit sales targets, achieve growth and increase in market share
• Oversee the activities and performance of the sales team
• Monitor and review district’s performance through preparation of quality sales, revenue, and expense reports
• Assess current district’s processes and procedures, identify opportunities for improvement, and implement them.
• Proper resource allocation to ensure profitability by preparing sales activity budgets and projections based on relevant information
• Monitor and approve expenses under their district in a timely manner
• Handle and resolve customer complaints regarding a product or service

SEARCHING FOR INDIVIDUALS OF FILIPINO NATIONALITY AND CANDIDATES

POSITION: E-Commerce Marketing Manager

LOCATION: Remote

SALARY: $1,000 - 1,500/month

WORK HOURS: M-F 9am - 5pm EST

ABOUT THE COMPANY:

Support Shepherd is a growing e-commerce company focused on providing high-quality products and exceptional customer service. We are currently seeking an experienced and talented E-Commerce Marketing Manager to join our team. This is a remote position, so candidates must be based in the Philippines.

RESPONSIBILITIES:

• Manage and optimize online product listings across various e-commerce platforms (Amazon/Shopify etc)
• Run adword campaigns to drive traffic to the website on different platforms (Google/Facebook/Amazon)
• Manage social media such as Facebook & Instagram posts
• Ensure products are priced competitively and make sure relevant content is in the website & product description
• Schedule posts on different platforms and manage email marketing campaigns 
• Create blog posts and promote products on different forums / bulletin boards

• 2-3 years exp in the same/similar role
• Proficiency in managing online marketplaces such as Shopify and Amazon
• Proficient in utilizing various advertising platforms, including Google Ads, Facebook Ads, and Amazon Ads.
• Hands-on experience in managing and curating content for Facebook and Instagram.
• Data-driven mindset with the ability to analyze campaign performance metrics.
• Creative thinking to develop engaging content for social media posts and advertisements.
• Strong written and verbal communication skills for creating compelling ad copy, social media posts, and effective communication with the -team.
• Ability to adapt to new technologies and stay updated on industry trends.
• Understanding of customer behavior and preferences to tailor marketing strategies accordingly.

LOOKING FOR FILIPINO TALENTS BASED IN THE PHILIPPINES

Position: Property Manager

Working Hours: Monday - Friday, 9AM - 5PM Eastern Time Zone

Salary Range: 900-1200 USD/ month (Depending on the interview result and the client's approval)

Holidays: TBD

Job description and tasks: 

• Logging prospective tenant information into Appfolio, logging tenant complaints into Appfolio,
• Communicating with on the ground staff, generating lease renewals within Appfolio, Addressing tenant account issues within Appfolio
• Following up with tenants on any concerns

• Proven experience in property management, at least 2 years
• Proficiency in Appfolio
• Good Oral and Written communication skills
• Keen attention to detail

**LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES!!!

Position:  Supply Chain Manager 

Salary Range:  USD 1000-2000 /month

Working Schedule : Monday to Friday 9:00 AM to 6:00 PM EST | 10:00 PM to 7:00 AM Manila Time 

ABOUT THE COMPANY 

We are a rapidly growing kids toy company in the e-commerce space. We were founded 6 years ago with a mission to create unique interactive toys that get kids moving. We're a friendly team of 6 that works hard and moves quickly!

ABOUT THE ROLE

We currently have 2 full time employees in the Philippines, and we are looking to expand that team.

Seeking a supply chain manager that is extremely well organized and excited to learn about all things Amazon FBA / Ecommerce.  Applicants should be a resourceful self-starter that’s excited to take ownership of the supply chain.  They will have experience with Amazon FBA, inventory management, and forecasting.

We’re looking for someone who is resourceful and can get things done with little supervision.

RESPONSIBILITIES:

• Responsible for placing orders with manufacturers and ensuring that there is adequate stock across all sales channels.
• Coordinate import containers with manufacturers, Freight Forwarders and 3PL.
• Analytically review, track and report on all supply chain logistics processes, including purchasing, receiving, warehousing, inventory.
• Responsible for monitoring inventory levels, forecasting, and replenishment shipments into Amazon US, UK, CAD, Walmart, and our 3PL to keep products in stock.
• Troubleshooting issues within Amazon/Walmart including, lost inventory, product detail page updates, variation creations, ect.
• Responsible for updating the weekly/monthly forecasts.
• Work internally with creative/marketing teams to coordinate new product launches.

• 5+ years of operations experience working on demand planning, forecasting, and supply chain management.
• 2+ years of experience directly managing an Amazon 3P working with Seller Central.
• Extensive skill with Google Sheets or Excel - **THERE WILL BE A TEST**.
• You will be working directly with the USA based team, so USA - EST Hours 9-6PM are required.
• Fluent in English with excellent written and verbal communication skills.
• Remote Work - Quiet home office or equivalent with fast wifi is a must.

Bonus Skills:

• Proficiency in Mandarin
• Experience using Helium10 or Jungle Scout
• Familiar with GETIDA or other reimbursement software
• Background in data analytics and statistics

• Sick Leave
• 13th Month Bonus
• Additional Christmas Bonus

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Project Manager for Venture Capital (VC) Fund

Pay Rate: $1500/ month

Work Hours: Monday to Friday, 2 - 10 PM Manila Time

Support Shepherd is a venture capital (VC) fund that specializes in providing funding and support to early-stage startups. We are looking for a highly motivated and experienced Project Manager to join our team and help us in managing our portfolio of investments.

About the Role:

We are seeking a highly organized and professional Remote Project Manager to support our General Partners (GPs). This role requires exceptional coordination skills, attention to detail, and the ability to handle sensitive information with discretion. The ideal candidate should be based in the Philippines, with a deep understanding of U.S. business practices and a passion for the gaming sector. The role would interface primarily with Europe, but liaise with the Managing Director in the United States as well.

Requirements:

1. Information Management: Assist in gathering and managing sensitive financial, personal, and tax information for our Director of Finance and business partners. Ensure strict confidentiality and compliance with all relevant regulations.
2. Cross-Team Initiative Management: Define, track, and drive cross-team initiatives from inception to completion. Collaborate with different departments to ensure alignment with overall strategic goals.
3. Meeting Coordination: Facilitate the scheduling and organization of meetings for GPs with external parties and internal team members. Ensure smooth communication and efficient time management.
4. Administrative Support: Provide general administrative support to GPs, including document preparation, report generation, and other tasks as required.
5. Event Planning and Execution: Lead the planning, organization, and execution of conferences, summits, and other events. This includes venue selection, vendor management, itinerary planning, and on-site coordination.

• Bachelor’s degree in Business Administration, Project Management, or a related field.
• Minimum of 3 years of experience in operations or project management, preferably in venture capital or finance
• Excellent written and verbal communication skills in English.
• Strong organizational and multitasking abilities.
• Proficiency with Google Workplace, Microsoft Office and other productivity tools.
• Knowledge of U.S. business practices and sensitivity to cultural differences.
• Ability to handle confidential information with the utmost discretion.
• Passionate about the gaming industry. (highly preferred!)

Position : Sales Development Representative/Account Manager

Working Hours : 9AM - 5PM CST/ 11PM to 7AM PHT

Salary range : $1300 - $1,500USD w/ commission

SPECIFIC DUTIES AND RESPONSIBILITIES

• Doing outreach via email and phone to a list of qualified customers prospects that we already have internally
• Doing a lot of email exchanges with potential customers and possible phone calls as well as well product demo webinars 
• Manage customer relationships, setting up calls, meetings, and supporting the engineering team with product implementation
• After the sales is made you would also be doing follow up with the customers to make sure they are happy and providing them with extra support if needed 
•  Doing sales presentations over Zoom with webcam on
• Growing of your pipeline
• Managing CRM (Willing to train)

• Must have at least 5 years of experience in the role
• Strong preference in cyber security sales
• Exp in education/k-12 huge plus
• Has to capacity to generate their own pipeline
• Must have experience doing cold calls and speaking to prospects and customer over the phone

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position:  Technical Project Manager/Product Development Manager

Working Hours:  Flexible; a few hours overlapping with 9am-5pm EST

Salary Range:  1,500 - 2,000 USD

Company Overview 

The company is formed in 1994, they are a technologically advanced international digital media group specializing in motor racing content offering 22 editions in 15 languages, 24 hours a day, seven days a week.

About the role:

The Product Operations Lead is a strategic role within the Product Management, design, and engineering team, focused on driving impactful product development processes, tools, and systems that enable the delivery of high-quality media products. The primary goal is to create and maintain operational excellence that significantly contributes to the product's success in the market. Reporting directly to the Chief Product Officer, this role requires a blend of analytical prowess, process improvement acumen, and a consultative approach to internal operations.

Duties and Responsibilities 

Impact-Driven Process Optimization: 

•  Innovate and enhance product development processes to maximize impact on product quality, customer satisfaction, and business outcomes. 
• Implement agile methodologies and CI/CD practices with a focus on measurable improvements in speed to market and product performance. 
• Define and track metrics and KPIs that directly correlate process efficiencies with product success in the market. 

Strategic Tool and System Management: 

• Lead the strategic selection and management of product management tools to ensure they provide substantial value and drive impactful results. 
• Streamline system integrations to foster seamless product development operations. 
• Conduct training sessions and create documentation to ensure high adoption and effective use of operational tools, emphasizing their impact on product success. Collaborative Consulting: 
• Employ a consultative approach to facilitate collaboration across product, design, and engineering teams, ensuring alignment with the organization's vision and impact goals. 
• Offer strategic consulting to integrate product operations with marketing, sales, customer service, and other departments, enhancing the product's market position. 
• Serve as a change agent, leveraging consulting experience to guide teams through operational transformations that increase product impact. Resource Planning and Allocation for Maximum Impact: 
• Align resource planning with the organization's impact objectives, ensuring optimal allocation to key initiatives. 
• Monitor resource utilization against impact-driven goals, adjusting plans to enhance product outcomes.

Reporting and Impact Analytics: 

• Develop reports that provide insight into how product operations influence key business metrics and long-term strategic impact. 
• Utilize data analytics to uncover opportunities for increasing the effectiveness and impact of the product portfolio. 

Risk Management and Compliance with an Eye on Impact: 

• Proactively manage operational risks with consideration for their potential impact on product success and business objectives. 
• Uphold compliance standards while seeking ways to turn regulatory constraints into opportunities for product differentiation and impact. 

● Bachelor’s degree in Business Administration, Engineering, Computer Science, or related field; Master's degree preferred.

● Minimum of 5 years of experience in product development, with at least 2 years in a product operations leadership role. (open to meeting someone with less experience as long as they meet all the other requirements)

● Consulting experience in business or technology with a proven ability to drive operational improvements and organizational change.

● Strong grasp of the media industry with an emphasis on creating impactful product strategies.

● Demonstrated success in implementing process improvements with quantifiable impacts on product performance.

● Proficient in agile methodologies with a thorough understanding of product management principles and their influence on business impact.

● Exceptional analytical, strategic, and problem-solving skills.

● Robust leadership capabilities with experience in guiding cross-functional teams toward a common impact goal.

● Agility in navigating fast-paced and dynamic environments.

Working Conditions:

● The role requires frequent cross-departmental collaboration and may involve travel to engage with teams, stakeholders, and industry events.

SUMMARY OF JOB DESCRIPTION

The Compliance Manager assumes a pivotal role, ensuring the security of the company’s information and adherence to security policies, regulatory requirements, and industry standards. Responsibilities encompass managing PCI DSS compliance, conducting risk assessments and mitigation of potential risks, as well as overseeing compliance initiatives. Collaborating with cross-functional teams, this person shall align security strategies with business objectives, fostering a culture of heightened security awareness. The candidate should have a good grasp of information security and risk management concepts and must be able to correlate these to the needs of the company. Being able to communicate effectively with business and technical people and having a robust understanding of the business, fintech industry, and its regulatory requirements is vital to this role.

JOB DESCRIPTION:

Set the information security and compliance strategy roadmap and align with the overall business strategy and objectives

Establish, maintain and implement information security policies, procedures and guidelines

Monitor and manage PCI DSS compliance by ensuring timely resolution of issues and completion of all necessary activities

Liaise with the auditors/PCI QSA and internal teams during audits and gather evidence

Ensure compliance with regulations under BSP, data privacy and payment carda brands

Maintain an information security awareness program which include conducting information security trainings and awareness campaigns within the company

Monitor the company’s cybersecurity risk profile by performing risk assessments and recommending appropriate mitigation measures

Monitor for potential security incidents and participate in the incident response

Stay updated on the latest security threats and vulnerabilities and ensure that the internal network and applications are secured

Advise the management and be the focal point of concerns regarding information security and data privacy

Provide support in projects and other security endeavors from time to time

• EDUCATION Bachelor's degree in IT or related field (e.g. Information Management, Computer Science, Accounting, or equivalent)3-5 years of experience in cybersecurity, GRC (Governance, Risk and Compliance) or IT auditing, preferably with 2 years in a managerial or supervisory roleBackground on the fintech or banking sector with solid understanding of relevant regulations under the BSP, AML, payment card industry and the Philippine Data Privacy ActEXPERIENCEComprehensive knowledge on PCI DSS requirements and has direct experience on managing or assisting in PCI DSS auditsKnowledgeable on various security/risk management standards and frameworks (e.g., ISO 27001/31000, NIST CSF) and performing risk assessmentsKnowledge or experience in management of security functions including network security, application security, vulnerability management, incident response, disaster recovery, etc.Excellent oral and written communication skillsStrong analytical and problem-solving skillsIT security certifications and trainings (e.g. CISSP, CISA, CISM, PCI DSS, CPISI, etc.) an advantage, but not mandatory.

Position : Social Media Marketing Manager

Holidays : US or PH Holidays

Salary Range : 800-1200 USD/month

Working Hours : M-F, flexible but needs to be available EST (client usually works as early as 3am-6am EST)

Main Responsibilities

• Assist with planning, scheduling, and management of organic content calendar (daily)
• Oversee organic content redistribution across all social media platforms (daily)
• Twitter / X
• LinkedIn
• Threads
• Instagram
• Facebook
• Pinterest
• YouTube
• Oversee audience engagement across all social media platforms (daily)
• Replying to comments on my posts
• Leaving comments on other people’s posts
• Track organic content performance across all social media platforms (daily)
• Upload & schedule email newsletters (weekly) - Mon/Wed/Fri
• Track email newsletter performance (weekly)
• Attend team meeting on Mondays at 11 AM ET (weekly)
• Attend 1-on-1 meeting @ date TBD (weekly)
• Analyze organic content performance to identify new trends and opportunities (weekly)
• Report on organic content performance across all platforms, along with best-performing posts & formats (weekly)
• Report on organic content performance across all platforms, along with new trends, opportunities, and best-performing posts & formats (monthly)
• Design and build out new opt-in pages, landing pages, and sales pages (as needed)
• Create new images, diagrams, slide decks & other visual assets in Canva (as needed)
• Set up & implement new email automations (as needed)
• Set up & implement new software tools & tech integrations (as needed)

Tools to use 

• Social Media Platforms
• Canva
• Asana
• Slack
• Google Workspace
• Notion

• At least 1-3 years of experience
• Familiarity with various social media platforms
• Some experience with tools like Asana, Slack, Google Workspace, and Notion

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Business Development Manager

Working hours: Monday - Friday, 8 AM - 4 PM GMT / 4 PM - 12 MN PH Time

Holiday/s: PH Holiday + 10 days paid leave

Salary Range: $1,200 - 1,800/month (can be up to $2,000 for exceptional candidates)

About the company:

The company is a tool safety company focusing on compliance with a range of products for both the distribution and end-user markets.

Part of our growth plans includes a full range of projected safety lighting for use in production and industrial facilities across the UK to reduce the accidents that occur within warehouses and on sites where forklifts and people share the same space.

The decision-makers for purchasing such solutions are normally the Health and safety director or the operations director.

Duties and responsibilities:

• Conduct market research to identify suitable target customers
• Contact them by telephone to introduce the company/products.
• Build and nurture strong relationships with key decision-makers in the industry, manufacturing storage, and distribution industries.
• Actively prospect, pitch, and warm up leads for the senior consultants to take forward
• following a site consultation you will produce the quotation and monitor all followup
• Prepare and deliver persuasive sales presentations, proposals, and contract negotiations tailored to the needs of clients.
• Track and analyze market trends, competitor activities, and customer feedback to identify opportunities for innovation and improvement.
• Collaborate with the customer success team to ensure a smooth onboarding process and ongoing support for educational clients.

• Bachelor's degree in Business Administration, Education, or a related field.
• An MBA (Master of Business Administration) is a plus.
• Proven track record (5+ years) of success in business development or sales.
• Proficient in using CRM software (Hubspot preferred) and other sales productivity tools.
• Excellent English-speaking communication, negotiation, and interpersonal skills with the ability to engage with customers effectively.
• Passion for safety and a deep understanding of the challenges and opportunities in the industrial sector.
• Self-motivated with a proactive and results-oriented mindset.
• Ability to work independently as well as collaboratively in a team environment.
• Exceptional organizational and time management skills with the ability to prioritize tasks effectively.

10 days paid leave + PH Holiday

If you're looking to build your career in an exciting, challenging, and yet fun and rewarding working environment, this is your sign!

Join us; apply now!

We are looking for a Clinical Quality Control Specialist! As a Clinical Quality Control Specialist, you will be responsible for handling the end-to-end monitoring and inspecting the clinical research protocols subject's chart. As a Clinical Quality Control Specialist, you are also responsible for:

• Generating missed visits and out-of-window reports daily
• Closely coordinate with the onsite team
• Ensure that the visits are scheduled and appropriate documentation is captured within the source.
• End-to-end monitoring of the subject's chart from screening up until the end of treatment
• Make modifications and improvements to the data or reports
• Ensuring that the organization's output is accurate in order to meet established quality standards
• Produce, evaluate, and validate audit reports which will be discussed with the superiors.

What were looking for

• Working knowledge of tools, methods, and concepts of Quality Control or Clinical Research
• Solid knowledge of relevant regulatory standards
• Good communication skills, both verbal and written
• Excellent data collection and analysis skills
• A keen eye for detail and a results-driven approach
• Ability to work in a team-fostered environment.
• Ability to prioritize and organize work in a multitasked environment..
• Ability to maintain the highest level of confidentiality.
• Thorough knowledge of quality control standards and testing methodologies
• An experience as a Clinical Research Associate or Clinical Research Officer (CRA/CRO) is a plus!

• Government-mandated contributions: SSS, Philhealth, PagIBIG
• 13th month pay: computation is based on the basic salary of the employee
• Attendance Incentive: bi-monthly incentive for employees with perfect attendance
• Perks and/or Allowances: Deminimis (non-taxable), benefits of relatively small value intended for the general welfare of employees (Power and Internet Allowance, Meal Allowance, Rice Allowance, Clothing Allowance, Laundry Allowance, and/or Medical Cash Allowance)
• Paid Leaves: 6 VL to take time off, 6 SL (recuperation), 3 EL (emergency situations), statutory leaves (maternity, solo parent, maternity, etc)
• Leave Conversion: maximum of 10 unused leave credits may be converted into cash
• Special Leave Privileges: birthday occasions, client-initiated leaves
• Healthcare Benefit with one (1) dependent
• Life Insurance
• Funeral Assistance: Php 5,000
• Service Award Incentive: rewards and recognition for employees who will successfully reach 1, 3, 5, 7, or 10 years with the company

LOOKING FOR FILIPINO OR PHILIPPINE-BASED CANDIDATES!!

Position:  Project Manager - Admin Assistant

Working Schedule:  Mondays to Fridays, 9:00 AM - 5:00 PM CST | 11:00 PM - 7:00 AM PHT
Salary Range:  $900 - 1500 / Monthly 

ABOUT THE ROLE:

We are seeking a highly organized and detail-oriented Project Manager to join our team and support our operational staff in managing and executing projects efficiently. The ideal candidate will play a crucial role in enhancing communication, organizing project information, and assisting in various administrative tasks.

RESPONSIBILITIES:

• Collaboration: Collaborate with various departments to facilitate effective communication and workflow.
• Project Communication: Receive and manage all project-level communication to ensure an additional layer of checks and balances.
• Scheduling: Efficiently manage and coordinate schedules, appointments, and meetings for executives and team members. Process scheduling for all team members on a central calendar so all team members may have visibility, including organizing project-specific recurring meetings and team meetings. Assist with scheduling for the executive leadership team on all meetings, business travel, and coordination on individual ELT calendars.
• Project Tracking: Support project management activities, including tracking timelines, deadlines, and deliverables. Communicate with respective project managers on upcoming deadlines and deliverables to ensure we are on time and within budget.
• File Organization: Assist in organizing and maintaining files, documents, and other records. Make recommendations to improve organization & guide team members on how/where to find project material. Organize all project information into respective DropBoxes, ShareFiles, and Monday Folders for easy reference by the entire team. Organize company and project-specific records for the executive team.
• Executive Support: Maintain individual folders for executive team members, providing seamless access to relevant information.
• PR/Marketing Assistance: Assist the CEO in PR and marketing efforts to contribute to the overall success of our projects.
• Inbound Inquiries: Handle and respond to inbound inquiries promptly and professionally.
• Meeting Support: Act as a scribe during team meetings to ensure comprehensive documentation of discussions and completion of action items.

Minimum Requirements:

QUALIFICATIONS:

• At least 2-3 years of experience in the role
• Good to Excellent communication skills both written and verbal.
• Proficient in office productivity tools (e.g. Google Workspace, Zoom, Microsoft 365, etc.)
• Knowledge in using Dropbox, Monday.com, ShareFiles, and any other project management tools.
• Someone who embodies values and demonstrates resilience, confidence, and initiative.
• Tech-savvy with the ability to work with digital tools, communication platforms, and project management tools. 
• An individual prepared to take on various roles and effectively manage extra responsibilities.

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed

Position: Social Media Manager

Working Hours: Flexible with overlapping hours in Central Standard Time

Salary Range: 900-1300 USD

Duties and Responsibilities:

• They would start with posting daily for 20 social media accounts. The number of posts and accounts would scale up as systems and skills are refined. 
• They would engage with the audience by liking posts, and responding with gifs and pre-approved phrases.
• (We will provide all of the photos.
• We may provide some of the copy, but they should be expected to create that themselves the vast majority of the time.)

Requirements:

• With at least one year of experience. We would like to see some of the accounts that they've managed.
• who is Good with communication skills
• who is fluent in English 
• who is a self-starter, reliable, responsible, and professional 

Holiday : TBD

Position: Website and CRM Manager

Work Hours (Client): Mondays to Fridays 9AM - 5PM Pacific Time

Work Hours (MNL): Mondays to Fridays 1AM to 10AM PHT

Pay Range: $1000 - $1800/month

Company/Client Overview:

The client is a leading review platform dedicated to providing comprehensive and user-friendly resources on hearing aids and hearing health. Their website, powered by Webflow, offers in-depth editorial content, comparative analyses, interactive tools like hearing tests, and audio files for side-by-side hearing aid comparisons. They are committed to improving hearing health through accurate, up-to-date information and advice.

About the Role:

Their CRM, powered by Hubspot, keeps the community engaged with educational content and support. They are seeking a skilled Website and CRM Manager with a passion for SEO and content management to implement our website's day-to-day operations

Duties and Responsibilities:

• Update the site to improve its health (tags, structure, image compression etc)
• Input important data (prices, reviews, content)
• Track site rankings on Google and identifying opportunities for improvements (we use Ahrefs for tracking)
• Monitor Hotjar, Looker Studio and Google Analytics for user experience issues or opportunities
• Manage and create Hubspot workflows (content will be authored by our team)
• Track email performance and make suggestions to increase email engagement
• Input and format blog posts written by our head audiologist
• Contributing to brainstorms related to new features and content (based on what we are seeing)
• Work closely with the founding team to determine weekly and monthly priorities (manage up effectively)
• Collaborate with our development agency to manage projects and update website sections.
• Comfortable using Webflow and Hubspot (with training). 
• Should be curious with a passion to figure things out and improve our overall offering. 
• Should have a strong understanding of SEO best practices, and be capable of driving user engagement through effective content management. 
• Should have a foundational understanding of CRM flows and best practices.

• 2+ years of experience as a Website and CRM Manager
• Proven experience in website and CRM management
• Proficiency with Google Analytics, Looker Studio, and other SEO tools
• Familiarity with Hubspot and Webflow
• Familiarity with digital tools and digital marketing
• Strong understanding of SEO, content management
• Excellent project management skills and the ability to work with cross-functional teams
• Strong attention to detail and the ability to manage multiple projects simultaneously

We are looking for an experienced Country Manager Philippines to join our international B2B brand RateHawk, develop our business and make the travel world better together!

Job Responsibilities:

• Daily team management to achieve planned financial results of the division;
• Monitoring and analysis of staff KPI results;
• Organization of search for and signing up of new business partners, as well as developing current partners and holding negotiations with them;
• Helping the team to manage key partners;
• Hiring and training staff;
• Involvement in designing and implementing the division’s marketing plan;
• Market research, analysis and forecasting.

Key Qualifications:

• Successful experience of managing a team (sales managers or account managers) of at least three years;
• Professional experience in the travel industry;
• An understanding of tourism and the main online booking systems;
• Excellent communication skills;
• Strong organizational and management skills;
• An ability to quickly grasp the features of new markets;
• English and Tagalog speaker.

We Offer You:

• Competitive salary;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Young and ambitious team of professionals;
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• Remote work format and a flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• Corporate discounts on hotels and other services.

About IntouchCX 

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

About the Job

The Senior Director for Training, Quality and Compliance plans, coordinates, directs and supervises all aspects of the support service delivery for a set of specific client programs which can be located over multiple centers in different cities. This position ensures full support to business unit owner client interaction related to service delivery, planning and ensuring client satisfaction on Training, Quality, Compliance and Customer Experience metrics, profitability and revenue maximization, and providing account direction. 

As Senior Director of Training, Quality and Compliance, You Will…

• Manage all aspects of client operations including planning, development, implementation, and maintenance for the account
• Manage day-to-day service delivery through Training and Quality Managers/Senior Managers
• Provide effective coaching to the managers in a timely manner
• Meet or exceed account objectives for revenue, gross profit, quality and customer satisfaction
• Present Training and Quality Data to client during business reviews
• Directly responsible for developing and conceptualizing quality management system in the company
• Identify improvement opportunities, develop and drive appropriate action plans for quality and training enhancement
• Work with the fraud and security team to assess product and process compliance, assess operational risks and develop risk management strategies
• Ensure periodic internal reviews, transaction audits (including physical audits) are done to ensure that compliance procedures are followed
• Responsible for ensuring we disseminate written policies and procedures related to compliance activities
• Ensure that monitoring/auditing, preparing and providing adequate feedback is happening according to SLAs
• Ensure adherence to quality norms as per client specification, also internal policies, procedures, and compliance regulations are being followed
• Identify improvement opportunities, develop and drive appropriate action plans for quality enhancement
• Manage internal and external quality audits
• Identify root cause analysis of training and quality shortfalls
• Reduce learning curve and help enhance product/process knowledge of new joinees
• Communicate to heighten awareness and focus on the importance of improving the overall customer experience
• Drive Training programs/Certification program at the engagement level and participate in the training programs as trainers
• Maintain the desired target throughput for process training batches
• Develop and maintain client rapport and complete satisfaction with contract and customer services
• Develop, grow, and maintain employee experience, capability, morale, and job satisfaction
• Monitor and report performance metrics and client satisfaction to the client, the company, and our employees
• Accountable for managing account performance against profitability objectives, contract metrics and client expectation
• Assure that contract compliance, documentation and information is up to date and files are maintained
• Assure that contract requirements including process compliance, service levels, talk times, escalations, quality scores, and etc., are routinely conveyed and understood by team members
• Provide the lead role in the absence of the business unit owner, in client communications in matters of support performance reporting, billing, systems, staffing, product development, and complaints
• Accountable for the information conveyed to clients and responsible for distribution to internal management, Sales, and staff of key information received
• Support client goals by improving the quality & efficiency of consumer relation services, update & integrate global technology platforms and optimize & better integrate fulfillment activities
• Responsible for ensuring timely and effective implementation and deployment of regional or global company initiatives within the specific account

As Senior Director of Training, Quality and Compliance, You Have…

• Bachelor’s degree preferred, plus 5-years experience in a Training and Quality Management role
• Experience in handling Process and Regulatory Compliance a plus
• Proven experience in a senior Training and Quality role, preferably at a managerial or Director level
• Strong strategic thinking and planning skills
• Excellent leadership, communication, and interpersonal skills
• Familiarity with the latest learning technologies and trends
• Demonstrated ability to collaborate with cross-functional teams
• Must have strong and effective verbal and written communication skills
• Must be able to deal with confidential/sensitive topics appropriately
• Must be a team player and leader
• Must be able to successfully manage multiple projects simultaneously
• Must have excellent interpersonal, organizational, mediation, and negotiation skills
• Work From Cyber Park Tower 1 Office (Full-Time) but may be asked to report to other Philippine sites as needed

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his/her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Social Media Manager

Working hours: Monday-Friday, 9 AM EST

Holiday/s: US & PH Regular Holidays

Salary Range: $800 - 1,000/month

About the company:

We bring Craft Cocktails to events & Host Cocktail Classes. 

Duties and responsibilities:

● Post and Schedule photos & videos on.. 

○ Instagram 

○ Facebook 

○ LinkedIn 

○ TikTok 

○ YouTube 

● Track and measure analytics 

● Create weekly, monthly, and quarterly content campaigns 

● Manage Engagement 

● Schedule our Cocktail Classes 

● Willing to take on any other Social Media & Admin related tasks as needed 

• Has worked as a social media manager for established brands before
• Ability to Post, Schedule, and Track analytics on Social Media

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

Position: Property Manager

Working Hours: Monday to Friday, 9:00 AM to 5:00 PM EST (10:00 PM to 6:00 AM Philippine Time

Salary Range: $1500-2000 per month

About the role:

Candidate for this position must be extremely organized, methodical, diligent and have experience with Property Management and Leasing in New York City. This is a high-level position with a focus on administrative responsibilities. This person must be self-motivated, must have good judgment, common sense and be able to speak to tenants, vendors, attorneys, and ownership.

This position requires HUGE attention to detail. This person must respond to e-mails and phone calls at a rapid pace and be able to operate in an incredibly busy environment. We are looking for somebody who has a background with fair market leasing, rent stabilized leases, DocuSign, calendar invites, violations, maintaining organized electronic and physical files for tenant files and legal. We would like someone who is familiar with leasing procedures and overseeing all aspects of the move-in and move-out process. This person will be the tenant’s go-to person for all questions and concerns during their tenancy. This role encompasses many high-level administrative responsibilities not just limited to leasing.

Responsibilities:

Tenant Relations

• Maintain high customer service standards. Promptly respond to all resident requests within 24 hours during regular office hours from Monday-Friday, and work with residents and maintenance to minimize and resolve resident problems and complaints.
• Manage all work orders – from dispatching maintenance to completion of each work order, property manager must ensure all work orders are completed in a timely manner and that the resident is satisfied. Must be able to prioritize the urgency of work orders and requests, as well as follow up after completion.
• Must be reachable and responsive after office hours via email to help manage emergency building issues (this happens occasionally – i.e. if there’s a big storm).
• Communicate clearly and effectively with residents, other employees, vendors, supervisors and ownership in written and verbal form.
• Should have a basic understanding of rent charges, lease issues and other landlord-tenant matters.
• Distribute all building related community-issued notices (i.e., bad weather, emergency, access, notice of new ownership, new policies, etc.)

Leasing/Management

• Leasing – have a basic understanding residential and commercial leases.
• DHCR – must have an understanding of rules and requirements
• Coordinate and complete move-ins, move-outs, apartment turnovers in a timely fashion, management welcome packages
• Maximize resident renewals and manage the lease renewal program for fair market and stabilized tenants – maintain a lease renewal overview
• Leasing - work closely with the Legal Department concerning non-payment, eviction and collection cases

Administration

• Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance.
• Ensure compliance with local laws, inspections, tests, etc. for each property.
• Coordinate building inspections, access for construction, etc. by obtaining permission to enter units
• Ensure all property management invoices are reviewed and either approved or sent back to the vendor for further clarification and/or changes
• Establishing and maintaining files and records, reports and systems needed to effectively manage the properties according to policies and procedures established by the company
• Manage property violations and work with specialists to remove violations
• Upon acquisition of a new property, need to contact tenants, transfer all utilities, collect all relevant information about the property and ensure all vendor contracts are in place

• Must have Real Estate Building managing experience.
• Must be able to work and multi-task in a fast-paced environment
• US experience strongly preferred
• Very strong organizational skills, physical and electronic filing management, prioritize critical deadlines
• Personable, understanding of client/customer service – be able to build rapport with tenants and work with a variety of personalities
• Well-versed in handling lease contracts and the leasing process (our leasing is in-house)
• Experience with Rent Stabilized Properties is a plus

TBD

U-BIX Corporation is seeking an experienced Accounting Manager to oversee and manage the accounting functions for our affiliate, Bravo Best. The Accounting Manager will ensure the accuracy and integrity of financial information, adherence to accounting standards and company policies, and timely reporting.

Responsibilities:

• Manage and supervise the day-to-day accounting operations of Bravo Best
• Ensure accurate and timely recording of financial transactions
• Prepare and analyze financial statements and reports
• Coordinate with external auditors for the completion of audits and preparation of financial statements
• Provide guidance and support to the finance team on accounting matters
• Collaborate with cross-functional teams to improve financial processes and controls
• Ensure compliance with relevant laws, regulations, and accounting standards
• Manage the cash flow and working capital of Bravo Best

Requirements:

• CPA license is required
• Bachelor's degree in Accountancy or related field
• At least 7 years of experience in accounting, with at least 2 years in a managerial capacity
• Strong knowledge of accounting principles, standards, and practices
• Proficiency in Microsoft Office applications and accounting software
• Excellent leadership and communication skills
• Attention to detail and accuracy
• Ability to work independently and collaboratively

• CPA license is required

• Bachelor's degree in Accountancy or related field

• At least 10 years of experience in accounting, with at least 2 years in a managerial capacity

• Strong knowledge of accounting principles, standards, and practices

• Proficiency in Microsoft Office applications and accounting software

• Excellent leadership and communication skills

• Attention to detail and accuracy

• Ability to work independently and collaboratively

FINANCE

• Monitors, analyzes and reports periodical actual financial performance in comparison to budget submitted to senior management
• Provides financial advisory support on business, brand and financial plans
• Analyzes overall financial results and determines underlying reasons for any deviation which will be raised to functional heads for appropriate action
• Proposes and drives cost saving initiatives to businesses/functions
• Develops financial plans using business valuation tool, for strategic investments/ divestments for management approval
• Establishes financial model with banks, treasury, taxation and controlling in order to ensure optimum cash flow, financing cost and capital employed at competitive rates
• Establishes and oversees maintenance of controls over cash flows and payments authorization to safeguard corporate assets.
• Establishes a system of internal controls and oversees implementation and monitoring
• Oversees and aligns accounting and financial systems
• Drives identification and implementation of revisions / improvements to internal financial systems and procedures
• Oversees coordination and monitoring of compliance implementation and activities
• Assist in the development of systems to provide monitoring and enforcement of policies for all financial activities
• Leads the implementation of financial policies, systems and procedures; facilitate in providing support for financial management oversight, analyze budgets, preparation financial reports, assist in making recommendations to management on budget expenditures and maintenance contract standards
• Establish work priorities and ensure deadlines are met and procedures followed
• Assures protection for the assets of the business through internal control
• Provides financial, fiscal and accounting advice, direction and leadership to senior management
• Ensures compliance with tax regulations and generally accepted accounting practices
• Oversees structuring, drafting, negotiating and closing of commercial transactions
• Ensures support on commercial disputes/litigation management and develops risk mitigation strategies

ACCOUNTING

Leads, direct and final checking on the following:

• Journal Entry
• COGS/Inventory Value
• Inventory balance of distributor
• Sale by Products – Shipments and local
• Budget Control – Analysis and basic reporting
• Statutory ACC – Journal entry/ reporting
• Budgeting & Forecasting System (FUSION)
• Review financial analyses, summaries, management reports and other special reports as required, and submits to RHQ and LTD the reports to wit:
• Accounting Report
• Consolidation Package
• Inventory Information, Balance & Movement
• Sales Report
• Bank Balance information
• Cash Flow Forecast

TEAM MANAGEMENT

• Builds an effective team committed to delivering stretch targets and achieving both short-term and long-term business objectives.
• Provides clarity on the goals and objectives to be achieved by the team.
• Ensures development of skills and abilities through ongoing feedback, coaching and training/development opportunities
• Oversees and drives overall performance management and talent management of the team.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Business Development Account Manager

Work Hours: M-F; 8:30 AM-5:30 PM EST/9:30 PM-6:30 AM PH Time

Salary: 1,000-1,500 USD per month

Duties and Responsibilities:

Account Management, Business Development, and Admin tasks

• Identify and qualify the leads that will be provided.
• Reach out to new and existing leads and schedule meetings.
• Management of LinkedIn leads.
• Serve as the direct contact for clients.
• Be involved and participate in client meetings.
• Other administrative tasks, like responding to emails, managing and updating CRM, and creating proposals and presentations in PowerPoint).

• At least 1 year of previous experience in the role or similar.
• Sets goals and reports back progress towards goals.
• Excellent proficiency In English both written and verbal.
• Familiarity with HubSpot and MS Office Tools.
• Can work independently and with minimal supervision.
• Comfortable in a client-facing role.

SEARCHING FOR INDIVIDUALS OF FILIPINO NATIONALITY AND CANDIDATES

Job Title: Property Manager

Work Hours: M-F, Flexible (overlap at least 4 hours between 9am-5pm) EST

Pay Range: $900 - $1,500/month

Support Shepherd is seeking a dedicated and experienced Property Manager to join our team. As a Property Manager, you will be responsible for overseeing the day-to-day operations of our properties, ensuring tenant satisfaction, and maximizing property performance.

We are seeking a highly motivated and experienced Property Manager to join our team. The Property Manager will be responsible for overseeing the day-to-day operations and maintenance of our real estate portfolio, ensuring tenant satisfaction, and maximizing property value.

Responsibilities:

Tenant Relations: 

• Manage tenant inquiries, concerns, and requests promptly and professionally. 
• Ensure a high level of tenant satisfaction through effective communication and problem-solving. 

Property Maintenance: 

• Coordinate and oversee property maintenance, repairs, and renovations as needed. 
• Regularly communicate between tenants and maintenance staff to ensure maintenance is performed timely and effectively. 

Leasing and Marketing: 

• Advertise and market vacant units to attract and retain tenants. 
• Screen prospective tenants, conduct background checks, and execute lease agreements. 

Financial Management: 

• Prepare and manage property budgets, including rent collection and expense tracking.
• Ensure timely payment of property-related bills and invoices. 

Compliance and Legal: 

• Stay updated on local, state, and federal housing laws and regulations. 
• Ensure properties are in compliance with all relevant codes and regulations. 

Reporting: 

• Provide regular reports to senior management on property performance and financial status. 

Team Management: 

• Oversee maintenance and administrative staff as needed. 
• Collaborate with the development team on property improvement projects.

• 1-3 years of property management experience

• Excellent communication and customer service skills
• Strong problem-solving skills and attention to detail
• Ability to create more efficient systems & processes

Nice to have:

• Proficiency with rent manager
• Accounting experience

TBD

• This person is responsible for managing the Accounting functions and operations of U-Bix affiliate, ensuring the accuracy and timeliness of financial information, ascertaining the propriety of financial transactions in conformity with accounting standards, company policies and procedures.
  
• Responsible for providing support the operations of the Affiliates in the areas of financial control, financial reporting, general and payables accounting budgeting, cost accounting and taxation.
  
• Responsible for managing external audit engagement and coordination completion and filing of audited financial statements and statutory financial reports.
  
• Coordinates closely with U-Bix Treasury for efficient management of Affiliates' cash to ensure timely payment of financial obligations and maintaining adequate cash required for operations.
  
• Coordinates closely with U-Bix Tax team for efficient management of Affiliates' tax obligations to ensure accurate and timely filing and payment.
  

• Must be a CPA
  
• Must be a graduate of Bachelor's Degree in Accountancy
  
• Must have at least 10 years relevant experience, at least 2 years of which are in managerial capacity
  
• With advanced knowledge in general accounting, financial planning and analysis
  
• Proficient in Microsoft applications
  
• Knowledgeable in automated accounting systems
  
• Proficient in the preparation of management reports and presentations
  
• With excellent leadership skills
  
• Highly proficient in problem-solving and decision-making
  
• With with good financial reporting and analysis background

Position                           : Office Manager

Working Hours           : US Business Hours

Holidays                     : US or PH Holidays

Salary Range                        : USD 1000-1500

About the Company

The company is a brand activation platform to discover unique experiential brand partnerships and sampling opportunities for your target audience.

About you

As the Office Manager, you will be the linchpin of our daily operations, ensuring seamless coordination across various departments. You will play a vital role in supporting our human resources function, managing employee records, aiding in recruitment processes, planning company activities that help build a strong culture, and serving as a primary point of contact for staff inquiries. This role will help to maintain the company's operational efficiency by helping to manage administrative tasks such as scheduling for company executives and assisting with ad hoc tasks as needed.

As the organizational backbone of our team, your efforts in managing these essential tasks enable the rest of the team to focus on their core responsibilities. In this role, you directly contribute to the growth and success of our company, creating an environment that fosters efficiency and productivity.

Main Responsibilities

• HR: Managing employee records, kick-starting the recruitment processes, addressing staff inquiries, overseeing onboarding and offboarding, ensuring performance reviews are completed on time, maintaining the company handbook, overseeing benefits renewals and benefits management, overseeing compliance with state and federal regulations, and other general HR-related tasks
• Administrative Support: Manage daily administrative tasks including scheduling meetings, booking travel, buying gifts, maintaining records, and assisting with research/lead generation projects
• Communication Facilitation: Act as a point of contact between different teams and external partners.
• Document Management: Prepare, organize, and store documents and reports.
• Event Coordination: Help in organizing company virtual events and our bi-annual in-person retreats in different cities
• Research and Reporting: Research as needed and prepare reports on various topics relevant to business operations.

• Bachelor’s degree in Business Administration, Human Resources, or a related field.
• At least 2 years of experience in human resources, preferably in a remote setting
• At least 2 years of experience in an administrative or assistant role, preferably in a remote setting
• Excellent Communication: Strong English both verbal and written communication skills.
• Human Resource: Previous experience working in HR completing similar tasks
• Organizational Prowess: Exceptional organizational and time-management skills with previous project management experience (we use Asana)
• Technological Proficiency: Proficiency in MS Office, Google Suite, and virtual communication tools.
• Problem-Solving Skills: Ability to solve problems creatively and effectively.
• Multitasking: Capable of managing multiple tasks with attention to detail.
• Cultural Sensitivity: Ability to work effectively in a multicultural, international remote work environment.
• Discretion and Confidentiality: Must maintain a high level of confidentiality.

• Ability to work where you want with a fully remote team
• Competitive salary
• Opportunity to join a startup and directly impact it’s growth
• Unlimited paid time off
• Ability to get promoted and grow within the organization
• Ability to work directly with the company founders and management
• Company annual education stipend that promotes employee career development
• Company annual health, wellness, and events stipend that promotes employee wellbeing
• Bi-annual company retreats that the company covers costs for in different locations to meet, strategize, and do fun activities

Company Background

The company is dedicated to empowering Canadian Founders on their growth journey. They specialize in securing non-dilutive grants, ranging from a few thousand to several million dollars, providing vital financial support without compromising ownership. Their mission is to break down financial barriers, offering tailored assistance that allows founders to scale operations, implement strategic initiatives, and drive innovation. With a commitment to transparency, innovation, and impactful results, they serve as a dedicated partner, navigating the grant landscape to help Canadian entrepreneurs thrive.

Role Overview

The Operations Manager role is to implement the right processes and practices across the organization. The specific duties of an Operations Manager include formulating strategy, improving performance, procuring material and resources and securing compliance. You should be ready to find ways to increase the quality of customer service and implement best practices across all levels. Ultimately, we trust you to help the client remain compliant, efficient and profitable during the course of business.

Responsibilities

• Execute and manage cold email campaigns with a focus on achieving a minimum 10% reply rate.
• Demonstrate expertise in cold emailing, including sending a high volume of emails daily using automated software.
• Build and optimize systems to enhance the efficiency and effectiveness of cold email outreach.
• Display strong technical proficiency and a knack for utilizing technology to streamline operations.
• Conduct thorough research to identify target audiences, ensuring campaigns are targeted and impactful.
• Exhibit resourcefulness and autonomy in implementing and improving cold email strategies.
• Work with a high sense of urgency, delivering timely and impactful results.

• Proven success in implementing cold email campaigns with a minimum 10% reply rate.
• Extensive experience in sending thousands of emails daily using automated software.
• Tech-savvy with the ability to build and optimize systems for efficient operations.
• Familiarity or experience working with AI tools.
• Demonstrated ability to conduct thorough research and identify target audiences.
• Resourceful and autonomous, able to work independently to achieve goals.
• High sense of urgency and ability to deliver results within specified timelines.
• Honest and truthful with a commitment to ethical conduct.
• Demonstrates strong values and integrity in professional interactions.
• Possesses a "figure it out" mindset, adept at navigating challenges independently.
• Exhibits a proactive approach to problem-solving and a can-do attitude.
• Embraces a growth mindset, displaying a willingness to learn and adapt.
• Thrives in an environment that encourages continuous improvement and development.

• Fully-remote work
• Competitive market rate
• Flexible work schedule with at least 2-3 hours EST overlap