Procurement Operations

• Purchasing of products and services
• Management of purchase requests.
• Verification of purchase requests for appropriate approvals, pricing, quantities, descriptions, and process and ensures correctness.
• Conversation of purchase request / Order placement and complete order processing.
• Review open PR-reports on a weekly basis to ensure timely conversion to PO.
• Contact vendors to follow-up on existing orders to determine status of delivery dates, quantities and method of shipment.
• Verification of order confirmation.
• Verification of contract fulfilment via contract partner.
• Communicate all critical delivery delays/issues with the appropriate clinic/plant and Category Manager (if applicable).
• Support AP SSC (shared service centre) by following up with requestors for missing GRs and clarifying invoice issues with vendors as needed.
• Assist in the resolution of payment issues helping to address vendor name and address, price and quantity discrepancies with invoices and POs.
• Follow up with vendors to ensure credit memos are received from supplier when products are returned or scrapped.
• Research and review open PO-reports on a weekly basis to ensure accuracy of reports and to determine if materials are overdue.
• Assist in facilitating purchase order changes as needed for shortages, price and terms adjustment.
• Escalate issues to supervisor/manager for resolution, as deemed necessary.

Execution of administrative activities related to purchasing

• Execution of internal/ external correspondence.
• Maintain vendor relations through direct personal contact, phone, or written correspondence.
• Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.

Procurement Operations

• Purchasing of products and services
• Management of purchase requests.
• Verification of purchase requests for appropriate approvals, pricing, quantities, descriptions, and process and ensures correctness.
• Conversation of purchase request / Order placement and complete order processing.
• Review open PR-reports on a weekly basis to ensure timely conversion to PO.
• Contact vendors to follow-up on existing orders to determine status of delivery dates, quantities and method of shipment.
• Verification of order confirmation.
• Verification of contract fulfilment via contract partner.
• Communicate all critical delivery delays/issues with the appropriate clinic/plant and Category Manager (if applicable).
• Support AP SSC (shared service centre) by following up with requestors for missing GRs and clarifying invoice issues with vendors as needed.
• Assist in the resolution of payment issues helping to address vendor name and address, price and quantity discrepancies with invoices and POs.
• Follow up with vendors to ensure credit memos are received from supplier when products are returned or scrapped.
• Research and review open PO-reports on a weekly basis to ensure accuracy of reports and to determine if materials are overdue.
• Assist in facilitating purchase order changes as needed for shortages, price and terms adjustment.
• Escalate issues to supervisor/manager for resolution, as deemed necessary.

Execution of administrative activities related to purchasing

• Execution of internal/ external correspondence.
• Maintain vendor relations through direct personal contact, phone, or written correspondence.
• Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.

Procurement Operations

• Purchasing of products and services
• Management of purchase requests.
• Verification of purchase requests for appropriate approvals, pricing, quantities, descriptions, and process and ensures correctness.
• Conversation of purchase request / Order placement and complete order processing.
• Review open PR-reports on a weekly basis to ensure timely conversion to PO.
• Contact vendors to follow-up on existing orders to determine status of delivery dates, quantities and method of shipment.
• Verification of order confirmation.
• Verification of contract fulfilment via contract partner.
• Communicate all critical delivery delays/issues with the appropriate clinic/plant and Category Manager (if applicable).
• Support AP SSC (shared service centre) by following up with requestors for missing GRs and clarifying invoice issues with vendors as needed.
• Assist in the resolution of payment issues helping to address vendor name and address, price and quantity discrepancies with invoices and POs.
• Follow up with vendors to ensure credit memos are received from supplier when products are returned or scrapped.
• Research and review open PO-reports on a weekly basis to ensure accuracy of reports and to determine if materials are overdue.
• Assist in facilitating purchase order changes as needed for shortages, price and terms adjustment.
• Escalate issues to supervisor/manager for resolution, as deemed necessary.

Execution of administrative activities related to purchasing

• Execution of internal/ external correspondence.
• Maintain vendor relations through direct personal contact, phone, or written correspondence.
• Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.

RYANAIR ENGINEERING ARE RETURNING TO MANILA, PHILIPPINES!!

Are you an Aircraft Appearance Specialist looking to work in the United Kingdom and take your career to new heights?

Ryanair Engineering is going through an exciting expansion phase in preparation for fleet growth from 450 to 600+ aircraft by 2024 and currently seeking experienced Aircraft Appearance Specialists to join our team in the UK.

Enjoy a challenging and rewarding career with competitive renumeration, excellent personal growth and the opportunity to work with Europe’s largest and favourite airline.

WHO ARE WE LOOKING FOR:

We have opportunities across the UK for experienced staff in the following fields:

• Cabin Mechanics & Aircraft Appearance Specialists

Further information on these highly skilled jobs can be found here: http://careers.ryanair.com/engineering/

WHAT WE OFFER:

• Excellent Salary Conditions
• Unparalleled Progression Opportunities
• Fixed Roster Patterns
• Stable Employment
• EASA/CAA Part 147 Training Courses
• UK Visa Sponsorship

If you are a hard working Aircraft Appearance Specialist who strives to achieve excellence in your workplace, we look forward to hearing from you! Join our team and become part of an organisation committed to excellence in aircraft maintenance and safety.

To register your interest and receive further information about our Manila Roadshow, please submit your CV together with relevant documents via the application button below.

Applications close 30th January 2024

This role is primarily responsible for providing administrative support and coordination to recruiting operations including onboarding and post-acceptance activities in compliance with the service level agreements, processes, policies, and procedures.

• Creates and distributes offer letters
• Collects onboarding documentation and processes
• Coordinates with relevant stakeholders on changes to offer of employment
• Acts as point of contact for all questions related to pre-employment activities from candidates, recruiting, hiring managers and HR 
• Ensures compliance with all state and corporate regulations and laws
• Ensures strict adherence with standard protocols for electronic personnel file management and document storage
• Orders background checks, tracks completion, and assists in review and analysis of results 
• Prepares and communicates candidate background check clearances
• Connects with relevant key stakeholders and support groups to assist with onboarding, account creation, set-up, and IT requisition 
• Ensures all regional onboarding notification systems and processes are followed and updated to ensure local stakeholders are continuously informed
• Performs and tracks onboarding data entry for large volume of hires  
• Ensures accuracy of all data processed and entered in HR systems
• Engages and builds relationships with hiring team (hiring managers and recruiters)
• Escalates and analyzes identified issues and concerns to the Team Lead for timely resolution
• Keeps oneself updated of current processes and incorporates documentation updates
• Supports selected simple process improvements to streamline processes  

We are an offshore recruitment firm, expert in sourcing exceptional software developers in South America and filling operational roles in the Philippines. Our clientele primarily consists of founders of small to medium-sized software start-ups. We are now expanding our reach and seeking a Sales Representative who can help us explore and connect with other types of executives in different industries. This role is pivotal for those who excel in lead generation, appointment setting, and understanding diverse business needs.

Key Responsibilities:

1. Client Understanding and Diversified Targeting:

• Gain a comprehensive understanding of our current market - founders of small to medium-sized software start-ups.
• Research and identify other executive profiles in various industries who could benefit from our recruitment services.
• Develop strategies to appeal to these new segments without compromising our existing client base.

• Utilize creative techniques to identify potential clients beyond the software startup sphere.
• Implement multi-channel lead generation strategies, targeting a broader range of industries.
• Adapt communication strategies to resonate with different executive personas.

• Create compelling and tailored messaging for diverse executive profiles, highlighting our expertise in software development and operational staffing.
• Experiment with messaging formats and platforms to optimize engagement and response rates across various industries.

• Efficiently secure and schedule appointments with a more diverse range of executives.
• Manage communication, ensuring that the unique needs and interests of each industry and executive type are addressed.
• Collaborate closely with our recruitment team to prepare them for meetings with a more varied client base.

• Proven experience in sales, particularly in lead generation, appointment setting, and market expansion.
• Strong ability to adapt strategies to target different executive profiles and industries.
• Excellent communication, research, and analytical skills.
• Familiarity with the recruitment industry, especially in software and operational roles.
• Bachelor's degree in Business, Marketing, or a related field is preferred.

• A dynamic, inclusive, and growth-oriented work environment.
• Opportunities to innovate and impact our market expansion.
• Competitive compensation with attractive performance incentives.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: SEO Specialist
Schedule: Mon-Fri, 9AM - 5PM EST
Salary Range: $800-1,000
Benefits: TBD

About the Company:

An innovative platform dedicated to helping patients with endometriosis and chronic pelvic pain find compassionate and skilled experts.

About the Role:

The ideal candidate will be responsible for executing various tasks related to search engine optimization (SEO), including keyword research, competitor analysis, content audits, and more. The SEO Specialist will play a crucial role in enhancing our online visibility and driving organic traffic to our website.

Responsibilities:

• Conduct thorough keyword research to identify relevant and high-performing keywords for content optimization.
• Analyze and optimize page one headings on Google to improve visibility and click-through rates.
• Perform audits of competitor content to identify strengths, weaknesses, and opportunities for our content strategy.
• Develop and maintain content calendars to ensure a consistent and strategic approach to content creation.
• Create content outlines and briefs based on Google Page One SERP analysis to guide content creation.
• Implement on-page SEO strategies to optimize web pages and blog posts for search engines.
• Execute on-page SEO techniques to enhance the overall website performance and visibility.
• Conduct thorough backlink audits to identify and address issues, ensuring a strong and high-quality backlink profile.
• Monitor and track keyword performance to assess the effectiveness of SEO strategies and make data-driven adjustments.
• Generate regular reports on website rankings and organic traffic, providing insights and recommendations for improvement.
• Undertake additional tasks and projects related to SEO

• Has a solid working experience with SEO
• Proven experience planning and implementing successful SEO campaigns.
• Working knowledge of Google Analytics and other SEO tools
• Strong analytical, communication, and problem-solving skills.
• Highly organized and a self-starter

• Daily reconciliation of all Network Partner and house bank account statements and VPL’s Admin systems and to ensure the integrity and accuracy of the upload – All items to be cleared same day

• Reconciliation of transactions in Seg Liquidity/EP Central 250+ accounts – Ensuring no items age without clear resolution plan

•  Ensure all reconciliations have been consolidated each day into Summary document.

• Log all non-reconciling items to ensure they are communicated via Email/Saleforce to the relevant department for investigation or correction whilst remaining responsible for effective resolution.

• Ensure all unapplied debits are applied daily and ones that cannot are investigated and escalated.

• Overdue debit reporting actioned daily to support Payment Operation with potential delayed payments.

• Support the evolution of tools and processes to ensure that an integrated service is provided.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are looking for a Recruitment Specialist to support our continued growth by identifying talent, confidently and knowledge equipped in managing stakeholders, contributing to Recruitment's development and much more.

You may be who we need! 

What will your normal day look like?

The Recruitment Specialist is responsible for the full recruitment life cycle which includes, but is not limited to - Talent Acquisition, Full On-boarding Life-cycle, Sourcing, Screening, Test administration, Management of Retention and Attrition, Market Research for further growth and alignment.

We need someone who is:

• Driven in achieving goals and targets
• Analytical in actions ensuring all bases are covered
• Culturally aligned to our TSA Ways
• Able to work independently and with a group of high performing individuals 
• With excellent interpersonal and management skills that allows for collaboration, candidate and stakeholder management skills
• Resilient and able to operationalize criticism and recommendations

**LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES!!!

Position:  Medical Billing Specialist 

Salary Range:  USD 900-1500 /month

Working Schedule : Monday to Friday 9:00 AM to 5:00 PM EST | 10:00 PM to 6:00 AM Manila Time 

ABOUT THE COMPANY

The company provides individualized services to individuals diagnosed with Autism Spectrum Disorders and other developmental disabilities. 

Responsibilities:

• Responsible for verifying and posting charges, include working denials and rejections.
• Manage enrollment, management, claim submission, and payment posting of patient assistance programs.
• Responsible for posting and monitoring payments from patients and third-party payers.
• Research and correct all insurance denials.
• Verify and obtain required pre-certifications, pre-authorization, pre-determinations or other required notifications from third-party payers.
• Identify delinquent accounts for enhanced collection activities and/or follow-up.
• Perform collection actions, including contacting patients, insurance companies, and/or patient assistance programs by telephone and/or letter and resubmitting claims, as necessary.
• Follow up on unpaid or improperly paid claims as necessary.
• Check and resolve tasks assigned through email, EMR, and other internal communication channels.

• 5+ years of medical billing assistant
• Tools: Google workspace, Microsoft Excel(required) Trello (peferred)
• Must have experience using any CRM tool
• Good written and verbal communication skills

ABOUT US 

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalized service and our in-depth knowledge of the markets we serve. 

HEADLINE 

Are you a problem solver and enjoy AI technology with a passion for project management? Do you have experience in product support or service desk? If so, we have an exciting opportunity for you to join our valued client, a B2B technology company based in Melbourne, Australia. 

We are seeking a PRODUCT SUPPORT SPECIALIST to help manage the software development workflow for our groundbreaking insights tech platform. 

This is a full-time role, Monday to Friday, Dayshift. 

This is an office-based position in central Cebu City. 

The expected start date is February 2024. 

ABOUT THE ROLE 

The PRODUCT SUPPORT SPECIALIST is pivotal in managing support tickets for users of our platform. You will run flight control for customised platform management, making sure tickets are prioritised and delivered on time and to spec. 

Problem solving, identifying objectives, key resources and potential blockers are key. 

To deliver this effectively you need to learn the platform and provide first level support where appropriate and to escalate tickets for assessment by the broader technical services and developer team. You will work with stakeholders including research consultants, product developers, marketing, product designers and technical writers. 

RESPONSIBILITIES 

• Triaging tickets using Jira 
• Assisting internal and external customers with technical enquiries and requests 
• Identifying customer issues, logging and fixing problems 
• Setting clear direction for the developer team based on the specification and the objectives of the engagement 
• Briefing developers and technical services resources on projects and tasks using Jira and Confluence 
• Communicating with stakeholders 
• Removing blockers / impediments to the work 
• Identifying if projects are heading off track and taking the appropriate action as a result 

• Working with senior management on prioritisation 
• Maintaining documentation and knowledge base 

• Bachelor's degree in Computer Science, Information Technology, or a related field. 
• At least 5 years of relevant experience in project support, Customer Training or Service Desk environment. 
• Must be tech-savvy and work with stakeholders including research consultants, product developers, marketing, product designers, and technical writers. 
• Strong attention to detail and exceptional analytical and problem-solving abilities. 
• Excellent organisational skills with the ability to prioritise tasks, work on multiple assignments, and manage time effectively. 
• Ability to work independently and as part of a team. 
• Excellent verbal and written English and interpersonal skills to interact with clients and team members effectively.  
• High level of integrity and professionalism. 

BSA Solutions, Inc. emphasizes in: 

• Providing you with competitive compensation and benefits that exceed market standards and the Labor Law. 
• Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs. 
• Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success. 
• Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness. 

• Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities. 
• Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life. 
• Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development. 
• Being fully present in the moment, cultivating mindfulness, and finding joy in the present, encourages you to appreciate each moment and find balance in your lives. 
• Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness. 

Join us and connect and collaborate with bright minds. Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for you, the client, and the company. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or other characteristics.  acteristics protected by applicable law.

Position : Ads Specialist

Working Hours : 40 hours per week CST
Salary Range : $900-$1500

Duties and Responsibilities:

• Funnel Development and Optimization:
  - Design, implement, and optimize end-to-end marketing funnels across paid search, social and programmatic campaign management to drive lead generation and customer acquisition.
• Collaborate with cross-functional teams to align funnel strategies with overall marketing and sales objectives.
• Paid Search, Social, and Programmatic Campaign Management:
  - Develop and execute paid search campaigns using platforms such as Google Ads-Plan, implement, and optimize paid social media campaigns on platforms like Facebook, Instagram, LinkedIn, and Twitter.
• - Utilize audience segmentation and targeting strategies to maximize campaign effectiveness.
• Conversion Rate Optimization (CRO)

• Implement and oversee A/B testing initiatives to optimize ad creatives, landing pages, and other elements of the funnel.
• Work closely with the design and development teams to enhance user experience and conversion rates

• Performance Analysis and Reporting:

• Generate regular and ad-hoc reports on funnel performance, providing actionable insights and recommendations.
• Utilize data analysis to measure the impact of paid campaigns on lead quality, conversion rates, and overall marketing ROI.

• At Least 3 years of experience in the same role
• Experience in Google Ads, Google Analytics, Meta/Facebook Business Manager, Linkedin Campaign Manager, Hubspot
• Someone who has an experience in creating of reporting dashboards
• Experience in any Competitor analysis tools (analyzing performance vs. competitor ads)

This is an opportunity to join our rapidly growing team in British Columbia. We are a rapidly growing business within the e-commerce industry focusing on buying, selling, and launching brands and products on Amazon.  Over the last few years, we have grown at an average rate of 30% each year. This newly-created position will be an integral part of our team as we embark on the next phase of our growth.

Work Schedule:
Tuesday to Saturday, 2AM to 10AM Philippines Time

Key Responsibility:

• Set the KPI’s for traffic, sales, and profit per product.
• Create a dashboard that allows any member of the team to quickly analyze whether a product is performing poorly, average, or great.
• Analyze the Daily Sales Tracker, 7 day trend, GAP Analysis, Keyword Rank Tracker, Brand Analytics, Product Opportunity Explorer and any other tools/datasets related to the performance of products live on the Amazon platform.
• Create clear and achievable action plans for increasing revenue and profit per SKU based on the data observed.
• Intimately understand the performance goals of each product
• Maintain a dashboard/scorecard for all products live on the Amazon platform that clearly outlines the success or failure of a product
• Work closely with the PPC Manager during product launches and provide them with the necessary data needed to make optimal changes to the PPC Strategy
• Determine when a product should be discontinued and that capital be reinvested into other products
• Update products on Amazon via flat file and/or the Edit Inventory page with the necessary changes to boost SKU performance
• Liaise with the Brand Management team to deliver potential action plans for the upcoming week/month/quarter.
• Create design briefs for listing copy that is best fit for the product based upon your research of other successful products.
• Create design briefs for graphics/photography that is best fit for the product based upon your research of other successful products.
• Maintain internal processes/SOPs/systems that can be duplicated when additional SKU Optimization Specialists are needed
• Work with other SKU Optimization Specialists as applicable

• Must be detail oriented and analytical with proven performance marketing/ conversion rate optimization (CRO) experience and results.
• A keen understanding of all datapoints pertaining to SKU performance and how to determine what actions can be taken to improve those metrics
• Highly organized
• Ability to create excel reports/templates/pivot tables
• Excellent proficiency in English (Both spoken and written).
• Ability to plan and execute strategies independently that align with the organization’s goals and objectives.
• Proficiency in Asana, Slack, Excel, Google, Office, Loom.

• Work from home

The Training & Quality Manager will be responsible for overseeing the daily training and quality management operations aimed at achieving business objectives.

This encompasses, but is not restricted to, developing & executing the project’s quality assurance strategy, implementing the end-to-end training and development roadmap, and identifying opportunities for continuous improvement initiatives, ensuring the realization of benefits, and maintaining effective communication with clients, Player Engagement leadership and stakeholders.

Training Responsibilities

• Design and develop comprehensive training programs (PST to Nesting) for new and existing employees, ensuring alignment with organizational goals.
• Oversee training sessions covering diverse topics such as product knowledge, customer service skills, and company policies.
• Identify performance opportunities and strengths among team members.
• Develop individualized training plans to enhance the skills and capabilities of each staff member.
• Produce a variety of training materials, including manuals, presentations, and multimedia content.
• Implement continuous improvement initiatives in training programs based on feedback, evaluations, and industry best practices.
• Work closely with the Operations team to ensure that training programs align with operational goals and client requirements.
• Implement systems for evaluating the effectiveness of training programs and gather feedback from participants.

Quality Management Responsibilities:

• Develop and implement a quality monitoring program to assess the performance of Player Engagement agents.
• Ensure that agents adhere to organizational policies, industry regulations, and client-specific requirements.
• Conduct root cause analysis on quality issues, identifying underlying problems and implementing corrective actions.
• Conduct calibration sessions to ensure consistency in quality evaluations among different evaluators.
• Define and track key performance indicators (KPIs) related to quality, providing regular reports to management.
• Work closely with clients to understand and meet their quality expectations, address concerns, and implement improvement initiatives.
• Implement continuous improvement initiatives based on quality metrics, client feedback, and industry best practices.
• Analyze data related to quality performance and prepare reports for management and clients.
• Emphasize a customer-centric approach to quality, ensuring that service delivery meets or exceeds customer expectations.

Collaboration with Global Support Teams:

• Collaborate with other departments, such as Talent Acquisition, Global L&D and Global QC, to address cross-functional concerns issues

Technical Skills:

• Written & Spoken Communication Skills (Advanced)
• Training Needs Analysis (Advanced)
• Training Design & Development (Advanced)
• Training Evaluation (Advanced)
• Program Management (Advanced to Strategic)
• Instructional Design (Intermediate)
• Learning Management Systems (Intermediate)
• Knowledge Management (Intermediate)
• Quality Monitoring and Evaluation (Advanced)
• Quality Management Tools & Systems (Intermediate to Advanced)
• Data Analytics (Intermediate to Advanced)
• Presentation Skills (Advanced)
• Root Cause Analysis (Advanced)
• MS Office and/or Google Suite (Intermediate to Advanced)
• Excel and/or Google Sheets (Intermediate to Advanced)

Behavioral Skills:

• Coaching & mentoring (Advanced)
• Stakeholder Management (Advanced)
• Team Building & collaboration (Advanced)
• Creativity & Design Thinking (Intermediate to Advanced)
• Performance Management (Advanced)
• Change Management (Intermediate)
• Sense of Urgency & Ownership (Advanced)

Work Experience:

• At least 3 years of experience in Training & Quality Management, preferably in a shared service or BPO organization.
• Strong grasp of the ADDIE model or similar ISD and/or training methodology
• Demonstrated ability to build relationships and effectively connect with stakeholders.
• Experience coaching & mentoring new team members.
• Proven track record of Training and Quality Program Management for programs with over 200 team members.
• Proven ability to solve program level learning challenges.

Educational Background:

• Bachelor's Degree in Business Administration, Organizational Development, Human Resources, or related field; or High School Degree/General Education Diploma and 4 years of relevant experience
• Six Sigma, COPC, CLDP, ISD and/or Coaching certification is an advantage

• Hybrid work setup
• Non-taxable Allowances
• Paid Time Offs
• Annual Corporate Bonus
• HMO and Life Insurance

Role Information: EN

Studio: KWM

Area of Work: Player Engagement

Location: Asia Pacific, Philippines, Pasig

Service: Engage

Employment Type: Permanent

Working Pattern: Full Time, Remote

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

• Perform routine and assigned tasks that support ongoing projects in compliance with the contract, service level agreement, define methodologies, and procedures.
• Assist in reviewing projects for accurate revenue recognition.
• Support data gathering and report generation requirements to support various reporting requirements for each project.

• Escalate identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform multiple routine tasks in compliance with service level agreement, process, policies, and procedures.
• Gather information and documentation to assist in investigating and in resolving issues within the assigned process.
• Perform POOL transactional task and provide assistance in resolving employee center tickets.

• Execute Global People Analytics & Reporting strategy specifically related to global sustainability reporting, development of global KPIs & Management Board reporting, and ad-hoc reporting
• Execute global sustainability reporting and analytics (i.e., NFR, ESG, SASB, GRI, S&P Dow Jones Sustainability Index, Bloomberg Gender Equality Index, Corporate Citizenship Survey, Human Rights Corporation Equality Index), adopting new GSRG reporting requirements & restatement policy and advancing project management & automation
• Reporting for Global KPIs by Line of Business (i.e., Cost per FTE, HC/FTE, Turnover, Hires, Net FTE Impact, Management Level 1 / Management Level 2 Gender Balance)
• Reporting for Quarterly and Annual Management Board reporting
• Ad-hoc reporting and analytics request processing, consulting with key stakeholders to identify requirements and building solutions that answer business questions
• Develop training materials / quick-start guides for Workday reporting and conduct training sessions for various groups (e.g., HRBPs, COEs, business leaders) to optimize self-service reporting
• Support special global projects as assigned (e.g., global engagement survey)
• Consult with key stakeholders to understand business questions and reporting requirements
• Ensure the status of all requests and fulfillment of approved requests is tracked in an intuitive and transparent manner (e.g., within Jira or Dovetail)
• Creates project plans and provides level-of-effort estimates for project tasks
• Prioritize the fulfillment of all requests and partner with other teams as needed for fulfillment
• Ensure all data privacy and information security requirements are considered in the evaluation of all report requests. Determine when requests will need to be escalated for approval and facilitate the approval process
• Maintain awareness of current trends in Workday Reporting and best practices
• Continuously improve end-to-end reporting processes
• Other duties as assigned

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• This job operates in an office setting.  While performing the duties of this job, the employee is regularly required to talk and hear. This role routinely and frequently uses a desk and standard office equipment such as computers, phones, and photocopiers with repetitive motion. 
• This position requires approximately 0% to 5% travel

SUPERVISION:

• None

PURPOSE AND SCOPE:

The Sr Analyst, People Analytics will act as an internal consultant to HR Leadership, HR Business Partners, Business leaders, and other key stakeholders regarding the implications of workforce analytics & insights.  The incumbent will build strong internal customer relationships with stakeholders to define and understand strategic objectives and develop meaningful and actionable analytical solutions to drive workforce decisions.

A core purpose of the role is to answer business questions and provide solutions through the use of people data, advanced analytics techniques and tools. The ideal candidate is a person with practical broad-based experience in business analysis.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Consult and partner with HR and business colleagues to identify opportunities to use people data to improve business results.
• Develop and execute ad hoc and in-depth analyses. Work with different stakeholders to understand the business question to be answered through analytics; define, interpret, and clarify scope of problems/issues and necessary data needs and analyses to be performed. Once the scope and approach are defined, perform analytics that helps the stakeholders make informed business decisions.
• Develop and deliver compelling presentations using data, graphics, and effective storytelling to communicate insights and implications for decision making.  Translate findings into succinct, actionable business insights.
• Use analytical reasoning to proactively identify problems and develop hypotheses and recommend analytics solutions that addresses stakeholder's needs.
• Develop predictive models for attrition, high performance, and talent acquisition to enable forward-looking talent management programs and HR investment.
• Partner with key stakeholders to help drive change management process ensuring sustainability of solutions delivered.
• Advance the use of analytics and statistical thinking across HR; provide coaching and training on use and interpretation of data.
• Partner with other analytical groups throughout the organization to share data and insights and leverage knowledge.
• Monitor industry trend to identify opportunities to adopt leading-edge people analytics solutions. Continuously evolve the best techniques to drive the change required in the organization.
• Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations.  

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The WordPress Support Specialist is responsible for providing top-notch technical support for our clients' WordPress websites. This includes troubleshooting technical issues, handling site updates, and assisting with site management on the Elementor platform. As a critical part of our 24/7 support team, the specialist should be customer-focused, have excellent problem-solving skills, and be able to work under pressure.

Responsibilities and Duties:

• Provide basic WordPress support which involves troubleshooting errors and helping clients set up features on their site via email or chat, resolving issues related to their WordPress sites.
• Conduct regular site updates and maintenance on the Elementor platform.
• Troubleshoot and resolve issues related to WordPress themes, plugins, and core updates.
• Work closely with the development team to handle more complex issues or site enhancements.
• Participate in ongoing training to stay current with WordPress and Elementor developments.
• Provide excellent customer service, maintaining high customer satisfaction ratings.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES!

Position: Digital Marketing Specialist

Working Hours/Shift: Monday -Friday; 9 am-6 pm EST

Salary Range: $1200 monthly

A FLAVOUR OF THE ROLE

We’re looking for a dynamic and creative Digital Marketing Specialist hungry to make their mark and

take the reins of all things digital for an emerging healthy food brand.

In this role you will get a well-rounded taste for startup brand marketing with a particular focus on

amplifying the brand message across our key digital channels. You’ll work closely with the founder to

drive the execution of fully integrated marketing plans as we scale the brand internationally. Joining a

small but hungry team, you will be part of a group focused on delivering exceptional results through

outside-the-box thinking, creative activation and excellent execution. You’ll have a unique opportunity

to further develop into a well-rounded Marketeer, with scope over time for the right candidate to work

on every single interaction our audience has with the brand. If you’re looking to roll up your sleeves and

have real impact, this is the role for you!

THE BREAD AND BUTTER

● Lead all things digital and organic social leveraging both to win brand love and to drive online

engagement.. extra points for a natural passion for storytelling, a creative flair and keen eye for

design and trends

● Your key responsibility initially will be to take control of our email channel so all things Klaviyo

should be your zone of genius

● You’ll also be tasked with devising the strategic direction (and execution) of organic social to

raise the profile of the brand, encourage brand love and to drive revenue. We’re semi-active on

instagram with tiktok being a total blank space opportunity for you!

● You’ll be the brand champion, making sure all brand designs, creative, tone of voice and

activations online are a true brand fit and targeting the right consumers in the right ways. We

have created a beautiful brand and will look to you to protect it.

● Own the reporting process to measure the success of activity against agreed targets

YOUR SECRET SAUCE: WHY YOU’LL BE PERFECT FOR US

- 2+ years experience in digital marketing with demonstrable experience running a brand email

account

- Food Marketing experience is a huge bonus but experience is not a necessity here - passion,

enthusiasm, confidence, hunger and creativity will get you further in this role

- You eat, sleep and breathe brands and the way they build connections

- You have an international mindset and look to global leaders and emerging brands across the

world for inspiration

- You love rolling up your sleeves and have a Get Stuff Done attitude

- You thrive moving fast and are able to keep multiple balls in the air at the same time

- You are comfortable working with a start-up appropriate budget and excited about being

creative in line with this

- You’re confident bringing new ideas to the table

- You proactively share best practises from other industries that the team can learn from and be

inspired by

- You communicate clearly and with empathy

- You are a team player. This is non-negotiable for us: we're a small, entrepreneurial team and rely

heavily on one another for support to achieve our big goals

- You have the energy and focus to work and thrive within a small team that is going places very

very fast

- You have the organization Skills of Marie Kondo - you'll be responsible for planning your own

days and workflow

HARD SKILLS: NON-NEGOTIABLES FOR THE ROLE

- Klaviyo expertise

- Video Editing skills

- Experience running brand socials / a brand account with growth metrics to back it up

(Instagram and tiktok specifically)

- A portfolio of work to show us what you’re made of

WE’RE SERVING UP

- A competitive salary

- Upskilling, training and development

opportunities

- One 4-day week a month: yes! We take

the last Friday of every month off to do

whatever you want!

- Flexible working hours

- A paid day off for all 14 of the PH

national holidays

- 15 additional days holiday per year

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced US Recruiter to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Assist in training caregivers in to the Alayacare App
• Make follow up for those aids who have not clocked in on the app each day.    
• Handle both inbound and outbound calls         
• Responds to sms, communicates to aids via texting  

Monthly Salary: PHP 21,000

• At least 6 months of WORK EXPERIENCE in the same role
• Excellent written and verbal English communication skills
• Attention to details is required
• OK to work on night shifts, with overtime whenever needed
• Ok to work onsite in BUENDIA, MAKATI

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Hi! We’re Smartsourcing, looking for a Digital Marketing Specialist who can work with us full-time and on-site!

Earn up to P35,000 and work dayshift with fixed weekends off!

As a Digital Marketing Specialist,

A digital performance expert who can take raw data and insights and turn them a strong customer attraction campaigns. Someone who is customer-obsessed, and able to support the overall marketing strategy across all channels. You will be responsible for both paid and organic customer attraction.

Some of the things we expect you to do are to:

• Develop and execute comprehensive paid social media and paid search strategies that align with the overall marketing strategy.
• Manage and optimise paid advertising campaigns on platforms such as Meta Business Manager, TikTok Ads Manager and Google Ads.
• Conduct thorough keyword research and audience targeting to create effective paid search campaigns that drive relevant traffic and conversions.
• Monitor and analyse campaign performance metrics such as click-through rates, conversion rates, ad spend, and ROI
• Provide actionable insights for continuous improvement of marketing activity and paid media activity.
• Work with external and internal stakeholders to develop content and experiences that delight potential clients
• Show improvements in acquisition metrics (CAC, CTR, ROAS, etc.)
• Support the development, execution, and optimisation of search & social PPC & CPA strategies, including affiliate and partner programs.
• Present insights and outcomes in an easy-to-understand manner.
• Define a customer strategy to support business objectives and deliver it through market-leading customer experiences.
• Leverage data and customer behavioural insights to drive transformational performance across paid and direct.
• Make suggestions for digital campaigns using deep industry experience.
• Leverage multiple sources of data to identify customer lifestyle priorities and opportunities for growth from working with each program.
• Leverage various insights and research to build compelling customer propositions. Provide presentations to assist customer coaches in delivering greater customer outcomes.
• Monitor and report platform activity and sector news regarding customers to a specified internal audience to help drive customer understanding and engagement
• Analyse and Share learnings from Loyalty customer behaviour (membership engagement, customer retention, purchasing behaviours, member satisfaction, etc.) with cross-functional teams, senior leadership and EQ partners
• Work with internal stakeholders, including tech engineers, product managers, designers, and support, to define best practices and develop marketing strategies that drive conversion and community engagement.

We would need you to be or have the following:

• Minimum 4+ years experience in a similar growth or performance marketing role
• Experience across paid social media is a key element of this role
• Excellent understanding of the full marketing mix, from strategy through to delivery
• Previous proven success driving customer strategy and implementing effective marketing communication across varied channels
• Strong understanding of audience segmentation, how to target customers effectively and different regulations that impact CRM effort
• Proficient in Google Analytics
• Experience with all industry paid channels
• Proven experience running and analysing A/B tests
• Proficient use of Excel and management of large data sets
• Must have strong technical expertise and date industry and platform knowledge with marketing technology, search and direct data insights
• Must have full knowledge of digital service space, Google Analytics, SEO, SEM, EDM, and social media marketing

Be a part of the Smartsourcing crew

​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  SEO Specialist

Working Schedule:  Monday - Friday, 9 AM - 5 PM (EST) | 10 PM - 6 AM (Philippine Time)

Salary Range:  $1000-$1400 / Monthly 

ABOUT THE COMPANY
The company is on a mission to simplify the personal and commercial insurance consumer experience. We’re using technology to make it more efficient and accessible, and the human touch to make it insightful and delightful. Our vision is to create a next-generation insurance agency, built to streamline the application process, provide greater insights, and empower our customers to make the most of their insurance.

ABOUT THE ROLE:

We are seeking an experienced SEO Specialist with a proven ability to generate and accelerate the growth of organic leads. As part of our dynamic team, you will be responsible for implementing strategies, techniques, and tactics to enhance website visibility, increase traffic, and achieve high-ranking positions in search engine results. Your role will play a pivotal part in creating new opportunities for business growth and profitability through the generation of high-quality organic leads.

RESPONSIBILITIES:

• Optimizing Copy and Landing Pages for SEO: Ensure website content aligns with SEO best practices and Implement on-page optimization strategies to improve search engine visibility.
• Local Landing Page Structure and Architecture: Develop and enhance local landing pages for improved geographical targeting and optimize page structure and architecture to enhance local search performance.
• Link Building and Internal Linking Expertise: Execute effective link-building strategies to enhance domain authority and implement internal linking strategies to improve website navigation and SEO.
• Keyword Research: Conduct thorough keyword research to identify high-impact keywords and integrate targeted keywords into content for improved search engine rankings.
• Content Refresh & Revamp: Evaluate existing content and refresh as needed for relevancy and SEO optimization and collaborate with content creators to enhance overall content quality.
• Building Content Calendars: Develop and manage content calendars to ensure a consistent and strategic publishing schedule.
• Competitor Content Audits or Content Gap Analysis: Analyze competitor content to identify gaps and opportunities and develop strategies to stay ahead in the competitive landscape.
• Creating Content Outlines or Briefs: Provide clear content outlines and briefs to content creators for effective collaboration.
• Develop & Implement Link Building Strategy: Strategize and implement effective link-building campaigns to enhance backlink profile.
• Execute Local Landing Page Optimization: Implement local SEO strategies to optimize landing pages for targeted regions 
• Implement Changes in Webflow CMS: Utilize Webflow CMS to make necessary SEO-related changes and improvements.

QUALIFICATIONS:

• At least 2 years of relevant work experience in SEO
• Data-driven and analytical mindset with experience in A/B testing.
• Attention to detail and a passion for SEO best practices.
• Proven ability to generate and accelerate organic leads for business growth.

TOOL REQUIREMENTS DESIRED:

• Familiarity with Ahrefs and/or Semrush.
• Experience with tools like Surfer SEO, SEMflow, and Webflow SEO.
• Proficient in using Google Search Console, Screaming Frog, and LowFruits.
• Knowledge of Google Analytics and Search Console.
• Proven SEM experience managing PPC on Google and Bing.

DEVICE / CONNECTIVITY REQUIREMENTS:

• Atleast 50mbps internet speed

LOOKING FOR FIILIPINO CITIZENS CURRENTLY RESIDING IN THE PHILIPPINES ONLY!

Position: SEO / Digital Marketing Specialist

Work Hours: Ea

Pay Range: 1,000 - 2,000 USD / month

Our client is currently looking for a Digital Marketing Specialist / SEO to join the team.

Duties and Responsibilities:

• create business online (sourcing, marketing, a little bit of coding, Keyword optimisation)
• website building
• creating a sales funnel from manufacturer to consumer
• optimising search engines and keywords

• Experience in Online Businesses and Online Marketing
• Knowledge in building websites
• Proficient in using Wordpress
• With solid SEO Experience
• Knowledge in using Google Suite and Facebook Ads

Equipment Requirements:

• Dedicated and quiet workroom with good lighting for conducting business calls.
• Reliable and stable internet connection for seamless communication. 
• A computer or laptop with up-to-date software and hardware capabilities.
• Headset or headphones with a microphone for clear audio during calls.
• Webcam for video conferences and virtual meetings.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Case Management Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Process Initial or Pre Autorization via Phone or via Email   
• Communicate to insurance providers for authorizxation determination
• Process verification of members benefits     
•  Review Members clinical records           
• Be able to manage cases

Monthly Salary: PHP 25,000

• At least 6 months experience with Initial or Prior Authorization
• Very good oral and written English communication skills
• Willing to work onsite in Makati
• Detail Oriented

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives