Our purpose

Here at Datacom, we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

The Nitty Gritty

We have over 6,200 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centers, providing IT services, software engineering, and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to the hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.

What you'll do

• Assisting customers with the activation and setup of their product and services
• Validation of the customer’s entitlement for support (e.g. a client’s customer, account is current, level of support service entitlement)
• Logging all customer incidents upon receipt into the approved case management system;
• Providing support to customers by:
• Providing a timely and clear indication of the nature of the incident,
• Communicating what steps will be taken to attempt to resolve the incident,
• Setting the customer’s expectation on what the estimated time to resolve the issue is,
• Providing any potential short-term alternatives or workarounds to the customer,
• Making reasonable efforts to ensure the customers understand the information they have been provided;
• Resolving customer incidents wherever possible; and
• Escalating customer incidents to Tier 2, where not able to be resolved by Tier 1

What you'll bring

• 4-year technical degree or equivalent work experience
• 1-3 years’ experience in technical support or MIS in an Enterprise environment
• Ability to properly use all Microsoft tools including MSSolve, Knowledge Base, Order Entry, Internet and Intranet Resources
• Prior knowledge in at least one of the following disciplines is required: network operations, networking protocols, network authentication, messaging technology or messaging protocols, or other technical skill strengths with an online service or network communications
• Competencies before handling first interaction/call (verified by Vendor after New Hire Training)
• Ability to search and understand KB articles to troubleshoot customer issues
• Working knowledge of Microsoft Windows Desktop Operating Systems (Windows 7 onwards)
• Minimum working knowledge of Microsoft® Windows NT® Server and Windows 2008 Server R2

We have a Hybrid work Arrangement, We also provide Exciting perks such as Spotter Bonus, HMO with 4 Free Dependent, Leave credits, Performance bonuses, and a work-life balance environment

As a Java Full Stack Engineer at LegalMatch, your role is to contributes to team projects by delivering features with a notable impact on the organization and fostering improvements. You will effectively handle medium complexity issues, demonstrate full-stack capabilities across frontend, backend, and DevOps, and adhere to coding standards. Additionally, you will play a mentorship role for junior developers by providing guidance and support.  

Responsibilities: 

• Contributing to team projects, delivering features with a moderate organizational impact. 
• Solving medium complexity technical problems independently and complex challenges with guidance. 
• Working proficiently across full-stack development (frontend, backend, DevOps). 
• Adhering to team's established coding standards. 
• Adapting to and gaining expertise in new technical stacks under senior guidance. 
• Communicating and collaborating with team members, scrum masters, and project owners. 
• Applying methodologies and tools in a disciplined manner throughout the development process.   
• Working independently and efficiently to meet deadlines and contribute to project success.   

• Minimum of 3 years of software development experience, including frontend, backend, and possibly DevOps. 
• Solid knowledge of Java and familiarity with Java frameworks like Spring and Spring Boot 
• Experience with multiple programming languages including Java, and at least one of C++, C#, Python, or JavaScript. 
• Understanding of Object-Oriented Design, basics of functional programming, and scripting. 

• Ability to work with frontend technologies, with some JavaScript experience and a basic understanding of frameworks like React. 
• Willingness to maintain and improve legacy codebases, including older frameworks likeS truts. 
• Basic familiarity with modern software architectures and deployment tools such as CI/CD principles and Docker. 
• Engagement with software quality practices like unit testing or exposure to Test-Driven Development (TDD). 
• Experience in Agile/Scrum environments. 
• Understanding of SQL and NoSQLdatabase systems. 
• Good communication and interpersonal skills. 
• Some familiarity with cloud platforms (AWS, Azure, Google Cloud) is beneficial. 

Additional Requirements: 

• Stay updated with technology trends. 
• Experience with version control systemslike Git. 
• Familiarity with testing frameworks for units and integration testing. 
• Ability to communicate complex technical concepts to diverse audiences. 
• Adaptability to changing conditions and priorities. 

We're seeking a trailblazer who personifies agility through the following qualities and traits:  

• Proactive, adaptable, and flexible  
• Highly professional  
• Willing to go the extra mile to achieve desired outcomes 
• With strong collaboration and communication skills to work effectively with cross-functional teams  
• With strong problem-solving skills   
• Committed to continuous improvements and willing to experiment with new approaches and techniques to work processes  

• Design, implement, and maintain infrastructure as code using tools such as Terraform, Ansible, or CloudFormation.
• Automate the provisioning and configuration of infrastructure components.
• Implement and manage CI/CD pipelines for automating the build, test, and deployment processes.
• Ensure the scalability and reliability of CI/CD workflows.
• Experience with containerization technologies such as Docker.
• Orchestrate and manage containerized applications using Kubernetes or similar tools.
• Implement security best practices in the CI/CD pipeline and infrastructure.
• Ensure compliance with industry standards and regulations.
• Automate repetitive tasks and manual processes to improve efficiency.
• Scripting experience with languages such as Python, Bash, or PowerShell.

• Minimum of 5 years of experience in a DevOps role.
• Strong experience with cloud platforms such as AWS, Azure, or GCP.
• Proficiency in scripting and automation.
• Hands-on experience with CI/CD tools like Jenkins, GitLab CI, or Travis CI.
• Solid understanding of containerization and orchestration tools (Docker, Kubernetes).
• Knowledge of infrastructure automation tools (Terraform, Ansible).
• Familiarity with security best practices in cloud environments.

As a Java Full Stack Engineer at LegalMatch, your role is to contributes to team projects by delivering features with a notable impact on the organization and fostering improvements. You will effectively handle medium complexity issues, demonstrate full-stack capabilities across frontend, backend, and DevOps, and adhere to coding standards. Additionally, you will play a mentorship role for junior developers by providing guidance and support.  

Responsibilities: 

• Contributing to team projects, delivering features with a moderate organizational impact. 
• Solving medium complexity technical problems independently and complex challenges with guidance. 
• Working proficiently across full-stack development (frontend, backend, DevOps). 
• Adhering to team's established coding standards. 
• Adapting to and gaining expertise in new technical stacks under senior guidance. 
• Communicating and collaborating with team members, scrum masters, and project owners. 
• Applying methodologies and tools in a disciplined manner throughout the development process.   
• Working independently and efficiently to meet deadlines and contribute to project success.   

• Minimum of 3 years of software development experience, including frontend, backend, and possibly DevOps. 
• Solid knowledge of Java and familiarity with Java frameworks like Spring and Spring Boot 
• Experience with multiple programming languages including Java, and at least one of C++, C#, Python, or JavaScript. 
• Understanding of Object-Oriented Design, basics of functional programming, and scripting. 

• Ability to work with frontend technologies, with some JavaScript experience and a basic understanding of frameworks like React. 
• Willingness to maintain and improve legacy codebases, including older frameworks likeS truts. 
• Basic familiarity with modern software architectures and deployment tools such as CI/CD principles and Docker. 
• Engagement with software quality practices like unit testing or exposure to Test-Driven Development (TDD). 
• Experience in Agile/Scrum environments. 
• Understanding of SQL and NoSQLdatabase systems. 
• Good communication and interpersonal skills. 
• Some familiarity with cloud platforms (AWS, Azure, Google Cloud) is beneficial. 

Additional Requirements: 

• Stay updated with technology trends. 
• Experience with version control systemslike Git. 
• Familiarity with testing frameworks for units and integration testing. 
• Ability to communicate complex technical concepts to diverse audiences. 
• Adaptability to changing conditions and priorities. 

We're seeking a trailblazer who personifies agility through the following qualities and traits:  

• Proactive, adaptable, and flexible  
• Highly professional  
• Willing to go the extra mile to achieve desired outcomes 
• With strong collaboration and communication skills to work effectively with cross-functional teams  
• With strong problem-solving skills   
• Committed to continuous improvements and willing to experiment with new approaches and techniques to work processes  

The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business.  From customer engagement and employee recognition to technology advancement and serving the local communities in which we maintain offices, innovation consistently drives our mission and definition of success. 

MINIMUM QUALIFICATIONS:

• Higher Diploma / degree in Electronics / Electrical / Computer Engineering or equivalent semicon experience
• Extensive hands-on experience with Automatic Test Equipment (ATE) repair and product/equipment characterization utilizing basic statistical methods and SPC
• Knowledge on the use of advanced statistical techniques for machine assessments such as MSA and FMEA

Position: Senior Front End Engineer

Work Hours (Client): Mondays to Fridays, Must be willing to work in a flexible schedule to collaborate with team members in different time zones when necessary.

Pay Range: Upto - $2500/month

Duties and Responsibilities:

• Design, develop, and implement user interface components and web applications using React, Redux, and TypeScript.
• Collaborate with product management and engineering teams to define and implement innovative solutions for the product direction, visuals, and experience.
• Ensure the technical feasibility of UI/UX designs and translate them into high-quality code.
• Optimize application for maximum speed and scalability while ensuring application security.
• Maintain and improve website, troubleshoot issues, and ensure high performance across all devices.
• Participate in code reviews, mentoring junior developers, and enforce software development best practices.
• Stay up-to-date with emerging technologies and industry trends to apply them into operations and activities.
• Work closely with backend developers to integrate user-facing elements with server-side logic.

Minimum Requirements:

• Minimum of 7+ years of engineering experience, with a significant portion dedicated to front-end development in an agile environment.
• Exceptional programming skills with comprehensive experience in React, Redux, and TypeScript.
• Strong proficiency in HTML5, CSS3, and modern front-end build pipelines and tools.
• Experience with prototyping tools like Figma for designing and iterating on UI/UX designs.
• Familiarity with module bundlers, such as Webpack, and understanding of front-end optimization and performance techniques.
• Comfortable with submitting to a background and reference check.
• Excellent problem-solving skills, attention to detail, and the ability to work in a fast-paced, dynamic, team-oriented environment.

This primary role is to drive process improvement initiatives across Insurance domain. Work with Operations collaboratively to address client issues and present solutions, projects, progress to Global clients. Deliver projects as per the agreed frameworks (Agile) and governance model. Atleast GB certified • Ability to manage multiple stakeholders and have focused and quality interactions view to drive decisions and mitigate project risks. Sr GroupQuality is expected to lead mid to large scale Quality projects including all aspects like ideation, solution design, development and implementation, closure and benefit realization. The projects managed by the team are in-line with the organization’s priorities on themes like process improvement, operational excellence, automation, migration and restructuring.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

AECOM is seeking a Senior Project Control Technician to be based in Manila, Philippines

Provides objective analysis and sound judgement with application of principles and techniques to evaluate and report project performance from concept study to construction & startup including practical assessment of schedule completion and expected final cost. Competencies include setup of work breakdown structure, establishing levels of control and detail, planning and scheduling, cost analysis and forecasting, progress measurement, earned value performance, risk analysis and change control.

Responsible for managing, controlling, forecasting and reporting cost and schedule performance for projects throughout the organization. Services include setting up and managing project controls systems (including setup of work breakdown structure), capturing to-date progress and expenditure data, analyzing to-date performance data, forecasting at-completion performance data (EAC costs, hours), analyzing project risks (contingency management), managing change and incorporating scope variations into schedule and cost deliverables, and preparing associated reports.

Duties and Responsibilities:

• Provides analysis of schedule data to identify key project issues.

• Supports the development of plans and schedules for proposals.

• May assist in leading junior staff through assignment tasks.

• Assists in tracking corrective actions.

• Assists in coordination of schedule input from all parts of the organization.

• Able to identify and assist in analysis of project schedule variances. Identifies and analyzes schedule variances and recommends associated corrective action.

• Assists in the development and maintenance of WBS and helps ensure that project coding is effectively used for all cornerstone applications.

• Able to use drawings and specifications for schedule development.

• Expert ability to develop CPM schedule logic for engineering, procurement and construction as well as command of cornerstone scheduling system.

• Able to resource load schedule and perform remedial schedule risk analysis.

• Responsible for assembling data for schedule updating.

• Reviews contractor schedules (Baseline and updates) in Primavera P6 using critical path method (CPM) scheduling, provides comments, prepares associated reports and recommendations per contract requirements, produces scheduling management reports.

• Familiar with construction contracting and the scheduling implications of contract terms.

• Reviews schedule status, updates master program schedules and provides management with input on contractor and subcontract performance.

• Knowledgeable of scope control and change management and has demonstrated ability to incorporate directed changes into schedule baseline. Knowledgeable in earned value methodology.

• Familiar with basic cost analysis and forecasting as it relates to planning and scheduling.

• Conducts or assists in performance measurement and associated schedule trends.

• Supports various levels of project schedule, cashflow reporting.

• Assessing the reasonableness of the proposed schedule durations, cost loading, activity coding and work breakdown structure.

• Participates in and at times leads project planning and scheduling review meetings.

• Assists in procedure development and implementation.

• Analyzing contractor critical path method (CPM) schedules for delays, inefficiencies providing dispositions due to site conditions, inefficiencies, and delays.

• Ensure that all project and program processes are in accordance with set Project Procedures and Job Instructions. Includes configuration of Primavera P6 schedules, cost reports, cash flow and variance analysis.

• Verify integrity of Earned Value Management System.

• Performing schedule impact analysis for modifications; producing schedule impact analysis for modifications; producing schedule fragments for inclusion in change order documentation.

• Performing time impact / claims analysis for all types of items that may be brought forth during project execution.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title:  Software Quality Assurance Analyst

Salary Range: 1000-1800 USD per month

Schedule: M-F, 9AM - 5PM US/Pacific time

About the Role:
The client is seeking a Software Quality Assurance Analyst in the Philippines to help build and grow a world-class engineering team and culture. While reporting directly to the VP of Engineering you will build out a new software category within the massive trillion dollar commercial construction industry. We have a hands-on culture and expect the same of all our team members. You will play a pivotal role in enhancing our software solutions, ensuring they meet both our high standards and the evolving needs of our customers.

Responsibilities:

• Analyze Requirements: Work within a cross-functional team alongside our product team, developers, and other members of QA to review and analyze system specifications to ensure clarity and testability.
• Test Case Development: Write, prioritize, and execute detailed, comprehensive, and well-structured test cases based on the requirements.
• Manual Testing: Perform thorough manual testing to ensure software functionality aligns with specifications.
• Collaborate with Team: Work closely with automation engineers to transition manual test cases into automated scripts.
• Bug Reporting: Document and track bugs meticulously, working with the development team for timely resolutions. Track and update the team with metrics which capture trends and offer insights.
• Continuous Improvement: Participate in sprint retrospectives and suggest improvements to enhance QA processes and practices.
• Reporting: Regularly update the team and management on test planning, test execution, and the status of software quality.

• Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience: Minimum of 3 years in software quality assurance, preferably in a startup or fast-paced tech environment.
• Technical Proficiency: Strong understanding of software QA methodologies, manual testing techniques, test management tools, and processes. Experience in writing clear, concise, and comprehensive test cases.
• Familiarity with Agile Methodologies: Experience working in an agile development environment and a good understanding of its challenges and opportunities.
• Communication Skills: Excellent verbal and written communication skills, with the ability to effectively articulate technical challenges and solutions.
• Analytical Mindset: Strong problem-solving skills with a detail-oriented mindset.
• Adaptability: Ability to adapt to rapidly changing technologies and environments.

Desirable

• Certifications: ISTQB certification or similar is a plus.

Skills

• Analytical and Critical Thinking: Ability to analyze requirements and formulate effective testing strategies.
• Attention to Detail: Keen eye for detail and a commitment to delivering error-free software products.
• Collaboration: Strong team player, with the ability to work closely with developers, automation engineers, and other stakeholders.
• Time Management: Excellent organizational skills, with the ability to prioritize tasks in a fast-paced environment.
• Continuous Learning: Eagerness to learn and stay updated with the latest QA trends and technologies.

About You

We want you to be a part of our success story so as you engage with us and our team members, it would be helpful for you to understand some of the core characteristics of our team - hopefully many of these resonate with you!

• Passion and enthusiasm for your work and company
• Love to take the initiative
• An upbeat, positive and good-to-be-around attitude
• Sense of humor
• Is a “doer” with a hands-on approach
• Commitment to excellence
• Articulate and able to influence without direct authority
• Excellent ability to work within a team
• You foster trust and accessibility
• Collaborative
• Intellectually curious
• Ability to build relationships and earn the respect of other teams
• Organizational tolerance: able to work with ambiguity and constant change
• Enjoys and has implemented change
• Believe strongly in your abilities

More important than meeting 100% of qualifications, we are looking for collaborative, long-term team members with a self-starter growth mindset, a commitment to proactive communication, and a bias towards action, who are aligned and excited with our company’s mission to build the industry standard in digital change order communication for the commercial construction industry.

Company Background:

Angkas is the leading motorcycle ride hailing app in the Philippines. But we are more than just an app. Our mission is to improve the quality of life of our customers and bikers. We are doing this by driving meaningful changes in the way they lead their lives. Since 2016, Angkas has helped millions of customers navigate the traffic of Metro Manila while uplifting the lives of over 30,000 biker partners.

Our service has significantly cut back the travel time and costs of our customers, thereby giving them better control of their time and money. For our bikers, we’ve consistently championed road safety while providing them a sustainable source of livelihood. Our brand is also well-loved for our award-winning social media presence that uses humor and wit to emotionally connect with our customers. Indeed, Angkas has achieved so much while overcoming numerous regulatory challenges, a proof that our service is essential for ordinary Filipinos.

Business Opportunity:

The Philippines is the second largest population size in Southeast Asia, behind only Indonesia. In 2019, Waze named Manila the world’s worst city for traffic. On average, it takes a car almost five minutes to travel one kilometer in the city. This is where Angkas comes in. Unlike cars, motorcycles can cut through traffic, making them an ideal alternative transport for traffic-congested cities. The strong product-market fit for motorcycle taxis has led to the phenomenal growth and popularity of Angkas.

But more than just providing an alternative transport, Angkas is driven by an ambitious goal. We want to help end poverty in the Philippines by providing a sustainable livelihood to 18 million motorcycle bikers. That said, we are a purpose-driven company looking for like-minded individuals who believe in using their expertise to create a positive impact in the lives of millions of customers and biker partners.

Core Responsibilities

• Lead all Mobile Engineering architecture design and implementation across our Apps in Flutter (Primary framework), iOS and Android (Legacy Apps).
• Experiment with new mobile frameworks and architectures to make our Apps more reliable and optimized.
• Maintain and enhance the testing automation framework and CICD, create a strong collaboration relationship with key engineering stakeholders such as QA team, DevOps and backend team.
• Walk the talk: in this role you have to code and lead the way with your example, but you also need to be hands off and speak a non-technical language to partner with other departments.
• Participating in brainstorming and refining features requirements with product Managers, Business Analysts and other stakeholders.
• Responsible for the delivery performance of your Mobile team, which might have a mix of in-house and augmented Mobile engineers.
• Lead and mentor every team member in your Mobile team.
• Help build and contribute to a high-performance mobile engineering culture.

Required Skills and experience

• BS/BA in computer science or equivalent combination of education and experience.
• 3+ years experience with Flutter (Excluding requirement)
• 8+ years experience with Mobile Engineering Technologies (iOS/Android).
• 2+ years of technical leadership experience.
• A team oriented personality, bias to action, excellent communication skills.
• Must have experience leading a team and is something he/she likes
• Previous startup experience strongly preferred

Why join Angkas?

• Freedom of Work
• Work Life Balance
• Hybrid Work (Once or Twice a week Makati City)
• Full-time
• Machines provided
• Health insurance/Transpo allowance
• Free drinks, choco/coffee
• Opportunities for promotion
• Competitive salary
• Pay raise
• Company Christmas gift
• Company events
• Start-up environment
• Diversity Inclusion
• Multi-cultural, Agile environment
• Newly constructed office
• Office Gym (soon)
• Remote (outside NCR)

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced IT NETWORK ENGINEER to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities

• Diagnose and troubleshoot network connectivity issues. 
• Planning and implementing network infrastructure projects and technology initiatives based on the customer or business requirements 
• Performing routine network optimization to ensure efficient data flow. 
• Maintaining network configurations, identifying vulnerabilities, and ensure the reliability and security of network devices. 
• Identifying issues and errors prior to or when they occur and log all such incidents in a timely manner. Capture all required and relevant information for immediate resolution 
• Collaborating with cross-functional teams, clients, and third-party support partners to ensure smooth integration of client network systems. 
• Providing pro-active guidance, mentorship, leadership example, and recommendations to junior team members. 
• Proactively researching and locating necessary tools and processes to identify troublesome trends as they develop. 
• Performing ad hoc IT-operations related assignments and projects as required 

• 1 to 2 years IT Network Engineer experience in a BPO setting or similar 
• Excellent Verbal and Written English communication skills 
• Ability to think outside the box, analytical regarding complex situations 
• Amenable working onsite in MAKATI and MANDALUYONG
• Willing to work Night Shifts 

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Stong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all-inclusive environment where everyone thrives

As a Quality Assurance Engineer, you will be responsible for ensuring the quality of our software. You will work closely with the Head of QA and the engineering team to determine, understand and derive scenarios from the requirements and execute test cases. You will be joining a small and growing team and have the opportunity to grow and learn new skills. In order to thrive and enjoy this exciting position, you must be a self-starter and be productive with minimal supervision.

Job Responsibilities

• Analyze provided requirements and specifications
• Create comprehensive test plan and and detailed test cases
• Create well-defined test scenarios and test data
• Plan, estimate and prioritize testing activities
• Create comprehensive proof of tests
• Identify, record and document defects accurately and correctly
• Track reported defects and discuss and collaborate with the engineering team 
• Perform UI, sanity, functional, regression, component and end-to-end testing
• Contribute to the creation of technical and end user product documentation

Job Requirements

• 4+ years experience in Software Quality Assurance
• Able to quickly learn custom development frameworks and new technologies
• Solid experience of Agile software development and other software methodologies
• Able to work effectively with continuous change requirements and short deadlines under minimum supervision
• Strong experience of mobile/online content platform quality testing and product release
• Extensive experience in writing clear, concise and detailed test cases
• Possess strong analytical and problem-solving skills
• Self starter and self learner
• Good communication skills
• Degree in computer science or relevant field a plus

Minimum Required Technical Skills

• Strong knowledge of software QA methodologies, tools and processes
• Hands-on experience in: Requirements analysis, Test planning, Test case detailing and Defect tracking
• Strong experience in writing clear, concise and comprehensive test plans and test cases
• Strong experience in defect reporting, tracking and management
• Experience working with database operations
• Experience working with API calls
• Quick understanding of the functionality of the application under test
• Out of the box thinking to test and break the application under test
• Experience with any automated and / or performance test tools is a plus

Other Requirements

• Strong verbal communication skills
• Quick learner and able to develop subject matter skills
• Being able to manage multiple projects at the same time
• Available for scheduled and ad-hoc calls/meetings/chats during weekdays working
• Quiet workspace, conducive to video meetings & calls
• Access to a reliable high-speed Internet connection; at least 25MBPS.
• Double monitors preferred but not required (if available)

Competitive Salary Package

Work from Home Setup

Note: This is a hybrid-Work From Home opportunity. Regular in-person meetings may be scheduled for key projects and deliverables.

About Us

Anytime Mailbox, a worldwide trailblazer in the virtual mailbox industry, enables individuals, small businesses, content creators, and digital nomads to establish a real street address with a mailbox at over 1,800 locations across the planet. A virtual mailbox eliminates having to be at a physical location to get postal mail while ensuring you'll never miss your mail. With our easy-to-use app, clients can view and manage their postal mail & packages from anywhere in the world and decide whether they want their mail forwarded, scanned, shredded, or thrown away.

We are genuinely decentralized. Embracing work at home since 2013, we appreciate the value of a flexible schedule and work-life balance. We trust our team members to achieve our common goals that have enabled consistent, rapid promotion from within, long-term relationships, and 100% job satisfaction. Because we are at the starting point of our clients' endeavors, our diverse team members enjoy a shared sense of excitement in solution building. Want to join a team enabling our clients to achieve their dreams?

As a Software DevOps Engineer, you'll assume the crucial responsibility of building, managing, and automating our DevOps and Cloud infrastructure. Collaborating closely with development and operations teams, success in this role demands proactive problem-solving abilities, enabling you to drive projects while nurturing a culture of continuous improvement.

Your key responsibilities will include:

• Deployment, automation, management, and maintenance of our cloud-based DevOps system.
• Ensuring the availability, performance, security, and scalability of all cloud infrastructure environments.
• Managing the creation, release, and configuration of cloud infrastructure environments.
• Evaluating new technology alternatives and vendor products.
• Troubleshooting system issues across various application domains and platforms.
• Implementing critical system security measures following best practices and leveraging prolific cloud security solutions.
• Providing recommendations for architecture and process enhancements.
• Defining and deploying systems for metrics, logging, and monitoring on the cloud platform.
• Designing, maintaining, and managing automation tools for various operational processes.
• Administering Google Apps and Gmail, including configuration, security, procedures, and best practices.

Requirements

• Over three years of experience in provisioning, operations, and management of AWS environments.
• Demonstrated competency with the following AWS services: ECS, EC2, ECR, S3, RDS, VPC, IAM, QuickSight, CloudFront, CloudFormation, CloudWatch, SQS, ElastiCache, Lambda.
• Strong understanding of how to secure AWS environments and meet compliance requirements.
• AWS Disaster Recovery design and deployment across regions is a plus.
• Experience with multi-tier architectures: load balancers, caching, web servers, application servers, databases, and networking.
• Over three years of experience in building, managing and automating Azure DevOps.
• Experience in creation of highly automated infrastructures.
• Managing sporadic MIS related tasks, such as email account management 
• Clear written and verbal communication.
• Manage your own time and work well both independently and as part of a team.
  
  

Other Requirements

• Strong verbal communication skills
• Quick learner and able to develop subject matter skills
• Being able to manage multiple projects at the same time
• Available for scheduled and ad-hoc calls/meetings/chats during weekdays working
• Quiet workspace, conducive to video meetings & calls
• Access to a reliable high-speed Internet connection; at least 25MBPS.
• Double monitors preferred but not required (if available)

Competitive Salary Package

Work from Home Setup

Note: This is a hybrid-Work From Home opportunity. Regular in-person meetings may be scheduled for key projects and deliverables.

About Us

Anytime Mailbox, a worldwide trailblazer in the virtual mailbox industry, enables individuals, small businesses, content creators, and digital nomads to establish a real street address with a mailbox at over 1,800 locations across the planet. A virtual mailbox eliminates having to be at a physical location to get postal mail while ensuring you'll never miss your mail. With our easy-to-use app, clients can view and manage their postal mail & packages from anywhere in the world and decide whether they want their mail forwarded, scanned, shredded, or thrown away.

We are genuinely decentralized. Embracing work at home since 2013, we appreciate the value of a flexible schedule and work-life balance. We trust our team members to achieve our common goals that have enabled consistent, rapid promotion from within, long-term relationships, and 100% job satisfaction. Because we are at the starting point of our clients' endeavors, our diverse team members enjoy a shared sense of excitement in solution building. Want to join a team enabling our clients to achieve their dreams? 

Location

Remote

Department

Technology

Employment Type

Full-Time - PH

Minimum Experience

Mid-level

QA is an expert in conducting end-to-end monitoring and feedback, reinforcing positive agent behaviors that will result to customer satisfaction, and reforming those that result to negative customer experience.  QA shall be able to assess how transactions are handled, and identify the areas that need improvement.

QA shall ensure that all agent-customer interactions result to positive experience and are performed in accordance to pre-determined compliance guidelines, through, but not limited to:

·         Live or recorded monitoring of agent interactions (both voice and non-voice) ensuring compliance to pre-determined quality guidelines.

·         Meeting the required number of evaluations on a daily, weekly, and/or monthly basis.

·         Provide accurate and impartial judgement on all transaction evaluations.

·         Regular coaching sessions with agents to reinforce good behavior and reform opportunities

·         Reporting of daily, weekly, monthly, and quarterly monitoring scores or any quality-related performance together with root-cause/data analysis and recommended action items.

·         Reporting of critical errors to Operations, Training, and HR, and monitor if the concerned party has completed the relevant corrective action procedures.  

·         Attending administrative hearings and deliberations resulting from the critical error callouts.

·         Facilitating QA rollouts and guidelines orientations for new-hires, and certifying agents prior to official endorsement to Operations.

·         Collaborating with Operations and Training in developing the technical and soft-skills of agents through coaching sessions, QA orientation, calibration sessions, rewards and recognition projects, etc.

·         Attending and facilitating calibration sessions, and sending relevant minutes and variance reports after each session.

·         Liaising with clients, and other internal groups as needed, on the creation/update of monitoring/compliance/knowledge-based tools and guidelines, etc.

·         Reporting agent and transaction compliance trends to the Quality Manager and/or QA Supervisor.

·         Identifying trends and opportunities for additional training or corrective action as needed and share feedback with immediate supervisor, Operations, and Training.

·         Taking proper action on disputes filed against transaction evaluations.

·         Participating in internal and external client meetings and performance reviews.

·         Participating in process improvement designs related to quality, technology (CRM/KRM), agent-customer interaction flows, etc.

·         Reviewing and submitting exceptional calls to be pooled for the good call library.

·         Performing physical or information security audits, and telecommunication line quality, and floor background noise as needed

Performing other duties as requested or required by the Quality Manager or QA Supervisor, including taking in calls and/or providing back office services.

Join the A-Team and experience the A-Life!

Company Background:

Angkas is the leading motorcycle ride hailing app in the Philippines. But we are more than just an app. Our mission is to improve the quality of life of our customers and bikers. We are doing this by driving meaningful changes in the way they lead their lives. Since 2016, Angkas has helped millions of customers navigate the traffic of Metro Manila while uplifting the lives of over 30,000 biker partners.

Our service has significantly cut back the travel time and costs of our customers, thereby giving them better control of their time and money. For our bikers, we’ve consistently championed road safety while providing them a sustainable source of livelihood. Our brand is also well-loved for our award-winning social media presence that uses humor and wit to emotionally connect with our customers. Indeed, Angkas has achieved so much while overcoming numerous regulatory challenges, a proof that our service is essential for ordinary Filipinos.

What you’d be doing:

• 100% automation, implement GitOps principle, build, deploy and ship infrastructure for cloud-native software solutions using Terraform and ArgoCD.

• Support backend, mobile, data developers in their daily work with questions around tooling, deployment, CI/CD, and many others. You should be able to use Gitlab CI/CD or anything similar.

• Secure cloud infrastructure for internal and external systems with Hashicorp Vault, Google Secret Manager, or something similar configuration secrets, etc.

• Create application dashboards, alerting and metrics needed for Monitoring with Dynatrace or Grafana Stack. Participate in on-call rotations with the Platform DevOps Team.

• As a Senior Engineer, mentor and provide guidance to others, fostering knowledge sharing and continuous improvement, implement and drive projects with minimal to no supervision.

Business Opportunity:

The Philippines is the second largest population size in Southeast Asia, behind only to Indonesia. In 2019, Waze named Manila the world’s worst city for traffic. On average, it takes a car almost five minutes to travel one kilometer in the city. This is where Angkas comes in. Unlike cars, motorcycles can cut through traffic, making them an ideal alternative transport for traffic-congested cities. The strong product-market fit for motorcycle taxis has led to the phenomenal growth and popularity of Angkas.

But more than just providing an alternative transport, Angkas is driven by an ambitious goal. We want to help end poverty in the Philippines by providing a sustainable livelihood to 18 million motorcycle bikers. That said, we are a purpose-driven company looking for like-minded individuals who believe in using their expertise to create a positive impact in the lives of millions of customers and biker partners.

• 5-8 years of experience as DevOps Engineer.

• You have strong experience working with Cloud Platforms preferably GCP, but AWS, Azure and other cloud providers is ok

• Kubernetes and Terraform should be your bread and butter

• You have solid knowledge of CI/CD setup and deployment principles

• You should know scripting or programming language such as Bash, Python, Go

• Good networking skills in the area of DNS, VPCs, Subnets.

• Deep knowledge of Linux and system administration tools.

Why join Angkas?

• Free Lunch in the office
• Free drinks, choco/coffee
• Allowance
• Team buildings
• Flexible work hours
• Hybrid set-up
• Health insurance/Transpo allowance
• Company Christmas gift
• Company events
• Office Gym

1. Under the authorization of the company, conduct penetration testing, security testing, and vulnerability mining on systems, networks, servers, and App applications
2. Responsible for the emergency response to security incidents, including the construction of emergency response processes, emergency drills, emergency handling, review and summary, and tracking and tracing the source of hacker attacks
3. Write a security assessment report for the problems found in the penetration test, put forward modification suggestions and mitigation measures, and promote the solution of the problems
4. Research the industry's latest internal and external network penetration testing technologies and methods, and continuously optimize solutions

1. Pay attention to the latest web application vulnerabilities and system vulnerabilities, and quickly grasp the vulnerability exploitation methods, and be able to understand the vulnerability principle, exploitation method and repair method
2. Familiar with code auditing, such as ASP/ASP/NET/PHP/JAVA code protection
3. Proficient in using common tools such as AWVS, Burp Suite Pro, SQLMap Metaspoloit, Cosbalt Strike, etc
4. Familiar with the attack techniques of Windows and Linux platforms, and understand middleware vulnerabilities such as Apache and Nginx
5. Proficient in using one or more scripting languages such as Python, Go, PHP, Shell, etc., and be able to independently write various gadgets and EXP to improve work efficiency
6. Familiar with Trojan horse killing, fishing, harpoon and puddle attacks
7. Proficient in social engineering
8. Fluent in English, Chinese is preferred

OPEN TO ALL NATIONALITIES

Work location: Pasay, Philippines

Work arrangement: Onsite, 6 days a week, 9 hours per day (include 1 hr lunch break), 4 days off per month

Basic salary is up to 300K PHP

Monthly Performance Bonus up to 30% of basic salary

Year-end benefits: 13-16 salary +++ Spring Festival red envelope (adjusted according to the company’s operating conditions)

Perfect attendance award: RMB 500

Salary increase: There is a salary adjustment mechanism at least once every six months.

Festival gifts: Festival gifts: Birthday gifts, Dragon Boat Festival, Mid-Autumn Festival, New Year's Day, Spring Festival.

Basic benefits: The company provides accommodation or accommodation subsidy worth of 15,000 PHP

Meal benefits: The company provides 3 meals a day

Holiday benefits: The company provides 15 days of paid leave after 1 year of work, and the company will bear the air ticket expenses. Paid marriage leave, bereavement leave, maternity leave, and other related holidays. And enjoy reimbursement of air tickets and visas for return vacations.

Safety guarantee: apply for 9G work permit after becoming a regular employee

Loyalty reward: Loyalty award of 20,000 RMB for 2 years of employment and 50,000 RMB for 5 years of employment.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced DIRECTOR FOR OPEX, TRAINING AND QUALITY to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• ·       Implement and maintain a culture of continuous improvement throughout the organization.
• ·       Develop and implement training programs to ensure successful adoption of new processes.
• ·       Communicate and interact effectively and develop credibility and trusted mutually respected relationships with clients, agents, leaders, and team members
• ·       Developing and implementing quality assurance policies and procedures to ensure all BPO services meet or exceed the quality standards required by the clients.
• ·       Supervise a team of Quality Analysts in conducting quality inspections, audits and checks.
• ·       Design, develop, and deliver training programs that address both new employee onboarding and ongoing skill development.
• ·       Conducts analysis on training implementations and is responsible for identifying trends, determine root cause, present findings both internally and externally and lead corrective action plans.
• ·       Developing training deliverables and programs based on audit results, questionnaires, surveys, changing procedures and feedback from agents, SMEs, Leaders, and trainers.
• ·       To work closely with various departments to identify opportunities for collaboration and process improvement.
• ·       Prepare and present reports to clients, highlighting achievements, challenges, and areas for improvement.
• ·       Establish and monitor key performance indicators (KPIs) related to quality assurance and training.

• Prior experience on a Senior Manager or Director level position within Training and Quality
• 3+ years of experience managing the overall Training/QA process ideally for a BPO or similar company
• Solid experience in BPO Operations, Operational Excellence, Training and Data analysis

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

• Design, implement, and maintain secure and scalable network solutions across diverse environments (remote, corporate, wired, wireless, SD-WAN).
• Integrate and manage cloud network deployments across Azure, OCI, AliCloud, and AWS platforms.
• Perform routine network maintenance tasks, including system upgrades, patching, security configurations, QoS adjustments, and equipment monitoring using SolarWinds tools.
• Proactively identify and troubleshoot network issues, minimizing downtime and ensuring service continuity.
• Leverage ITIL and ServiceNow to implement best practices for service management and incident resolution.
• Participate in on-call rotations and provide after-hours support as needed.
• Collaborate with cross-functional teams and external partners to achieve common goals.
• Contribute to knowledge sharing and act as a subject matter expert (SME) for network infrastructure systems.
• Participate in enterprise disaster recovery exercises to ensure business continuity.

• Oversee the 24/7 operations including traditional NOC monitoring, Level 2 support, and weekend server patching across global locations.
• Possess in-depth knowledge and experience of cloud solutions (Azure, Oracle Cloud, Alibaba Cloud), on-premises infrastructure (Windows Server, Linux, HP/Aruba, Palo Alto SD-WAN), and databases (Oracle, DB2, MS SQL Server, MySQL).
• Proactively identify and troubleshoot network and infrastructure issues, minimizing downtime and ensuring service continuity.
• Utilize and contribute to Knowledge Base (KB) and Standard Operating Procedures (SOPs) for efficient issue resolution and team learning.
• Continuously evaluate and optimize processes and procedures for efficiency and effectiveness.

Duties and Responsibilities:

People:

• Act as a technical reference for staff on existing and upcoming technologies.
• Liaise with business units, vendors and other IT personnel for project design and planning, or problem resolution.
• Manage and deliver multiple projects with excellent time management and leadership skills.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
• Cross trains other members of the Information Technology department.
• Provide 3rd level support.
• Support and assist the Service Desk team as needed.
• Performs on-call duties on a rotational basis.

Client:

• Architect information and operational support systems.
• Contributes to efficiency improvements through process automation and documentation.
• Contributes to the maintenance of the Information Technology department's disaster-recovery plan.
• Liaise with business units, vendors and other IT personnel for project design and planning, or problem resolution.
• Maintain security, backup, redundancy, and disaster recovery strategies.
• Manage and document systems configurations.
• Manage and monitor all installed systems and infrastructure.
• Install, configure, test and maintain operating systems, application software and system management tools.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Participate in the design of information and operational support systems.
• Own efforts to expand growing cloud presence.
• Architect, plan, implement, manage and maintain cloud infrastructure.
• Submit recommendations to management for upgrades and enhancements.

Value:

• Audit systems and processes to verify compliance and performance.
• Architect, plan, implement, maintain and support Firm standards for server computers, infrastructure applications, backup systems, and storage platforms.
• Document system designs/functions and ensure all documents are updated.
• Coordinate with Ryan IT management in identifying opportunities for improving service delivery methods and procedures; review with appropriate management staff; implement improvements. 
• Performs other duties as assigned.

Education and Experience:

Bachelor's Degree and fifteen or more years related systems administrator experience.

• Ability to work under pressure and time constraints.
• Ability to work in a team environment.
• Excellent business analysis and problem-solving skills.
• Ability to work with people of varying technical skills.
• Quick, analytical thinker.
• Ability to effectively communicate complex concepts.
• Ability to collaborate to determine the most appropriate technical strategies and designs to meet business need.

Computer Skills:

To perform this job successfully, an individual must have a high level of expertise of Microsoft Server Operating Systems and functional components (Active Directory, DNS, DHCP, ADFS), Microsoft® Office Suite, VMware vSphere, Avamar Administration, Storage Administration (preferably Dell Compellent and Nimble Storage), and scripting automation tools (PowerShell). The candidate should also possess solid networking knowledge (OSI network layers, TCP/IP), and cloud infrastructure experience with Microsoft Azure or AWS, and associated automation tools (Ex: Docker, Ansible, Chef, Puppet, Nessus, etc.)

Certificates and Licenses:

Valid driver’s license required.  Preferred certifications: Windows Server, 2008 – Server Administrator (or newer), Microsoft® Exchange 2010 (or newer), VMware Certified Professional 5 (or newer), CCNA, Network+, or Security+.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Work Environment:

• Standard indoor working environment.
• Occasional long periods of sitting while working at computer.
• Position requires regular interaction with employees at all levels of the Firm and external vendors.
• Must be able to lift, carry, push or pull up to 30 lbs.
• Independent travel requirement: up to 25%.

Equal Opportunity Employer: disability/veteran

Just imagine your future with us…

At Aurecon we see the future through a very different lens. Do you?

Innovation, eminence and digital are at the heart of everything we do. Are you excited about the future?

Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are.

Diversity is at the core of everything we do. We work together to create a culture based on respect, trust and inclusiveness. Our differences are what fuel our creativity.

What will you do?

In this position you will join our Infrastructure business, where you will play an integral part in a team of highly skilled specialists that ‘bring ideas to life’ for our clients across all types of infrastructure projects - from rural access roads to complex freeways, toll roads, system interchanges and water security.

We know the work we do is vital in assisting our world’s economic development and, it’s the technical expertise and the depth of knowledge of our people that really sets us apart. Here are the key things you will do to ‘bring ideas to life’. ​

• Minimum 8-10 years professional experience in engineering consulting specialising in geotechnical engineering;
• Recognised Civil Engineering qualification (Bachelor/Master Degree);
• Proven technical proficiency and experience in geotechnical and foundation design and analysis on infrastructure projects in Singapore, including foundations, deep excavation, basement cofferdam design and strutting system – permanent and temporary works;
• Sound understanding and application of Hongkong design codes and commonly used geotechnical analysis software including PLAXIS 2D and 3D
• A proven ability to be able to understand the ground and model it in all its complexity, and to understand construction sequencing of foundations, retaining walls and basement projects;
• Energetic, proactive, reliable team player with excellent communication skills and a solid understanding of customer service principles and working closely with Contractors.

Roles and Responsibilities:

• Undertake geotechnical engineering design and analysis on infrastructure construction projects;
• Use initiative to resolve tasks or problems that arise at a competent level;
• Work independently or as part of a team;
• Prepare detailed well written reports or sections of reports;
• Communicate clearly with colleagues, with Hongkong’s team and managers and clients.

We know today’s complex challenges can only be solved through bringing together diverse teams of people from across our business, so there will be opportunities for you to apply your skills and creativity to projects in other geographies and markets.

What can you bring to the team?

Firstly, you will share our genuine passion for re-imagining engineering and be someone that actively pursues continuous learning to help shape the future. You will also need a relevant technical qualification and chartered status would be preferable.

Our Aurecon Attributes describe the types of people we bring together for clients. We don’t expect you to have all eight of the attributes, but one that is unique to you.

Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?

About Us

We’ve re-imagined engineering.

Aurecon is an engineering and infrastructure advisory company, but not as you know it!

For a start, our clients’ ideas drive what we do. Drawing on our deep pool of expertise, we co-create innovative solutions with our clients to some of the world’s most complex challenges. And through a range of unique creative processes and skills, we work to re-imagine, shape and design a better future.

We listen deeply and intently, which helps us see opportunities, possibilities and potential that others can’t.

Think engineering. Think again.

Want to know more?

You can learn more about what it’s like to work at Aurecon by visiting the careers section of our website.

If you are intrigued or excited by what you have read, then we want to hear from you. Apply now!

Position: Quality Assurance Tester

Work Hours (Client): Mondays to Fridays, US Timezone, TBD

Pay Range: Upto - $1800/month

Duties and Responsibilities:

Continuous Platform Testing:

● Regularly test core functionalities of the UGC gaming engine to ensure consistent performance.

● Conduct thorough testing of new features and updates before they are deployed.

Bug Reproduction and Reporting:

● Promptly address user-reported bugs by attempting to reproduce them.

● Document detailed steps involved in the reproduction of these bugs.

Issue Tracking and Documentation:

● Create comprehensive tickets in Linear, our project management system, for all identified issues.

● Clearly describe the expected results versus the actual results in the tickets.

● Include detailed steps for reproducing each issue.

Collaboration with Development Team:

● Work closely with the product and development teams to convey findings and follow up on issue resolution.

● Participate in regular meetings and updates to stay aligned with the team & goals and timelines.

Feedback and Improvement Suggestions:

● Provide constructive feedback on platform usability and user experience.

● Suggest potential improvements or features based on testing insights and user feedback.

User Experience Advocacy:

● Ensure that user-generated content (UGC) on the platform maintains a high standard of quality and functionality.

● Advocate for end-user needs and perspectives during issue resolution and feature development.

Compliance and Standards Adherence:

● Ensure that all tests and procedures comply with company standards and best practices.

● Stay updated with the latest trends and best practices in QA testing and UGC platforms.

Reporting and Communication:

● Regularly report on testing progress, issues, and resolutions.

● Maintain clear and effective communication with all stakeholders, including development teams and management.

● 2+ years of Proven experience in QA testing, preferably in gaming or related fields.

● Strong understanding of software development and testing methodologies.

● Familiarity with project management and bug tracking tools, specifically Linear and Discord

● Excellent problem-solving skills and attention to detail.

● Ability to work independently and manage time effectively.

● Strong communication and teamwork skills.

● Passion for gaming and understanding of user-generated content platforms.

Just imagine your future with us…

At Aurecon we see the future through a very different lens. Do you?

Innovation, eminence and digital are at the heart of everything we do. Are you excited about the future?

Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are.

Diversity is at the core of everything we do. We work together to create a culture based on respect, trust and inclusiveness. Our differences are what fuel our creativity.

What will you do?

In this position you will join our Infrastructure business, where you will play an integral part in a team of highly skilled specialists that ‘bring ideas to life’ for our clients across all types of infrastructure projects - from rural access roads to complex freeways, toll roads, system interchanges and water security.

We know the work we do is vital in assisting our world’s economic development and, it’s the technical expertise and the depth of knowledge of our people that really sets us apart. Here are the key things you will do to ‘bring ideas to life’. ​

• Minimum 4-5 years professional experience in engineering consulting specialising in geotechnical engineering;
• Recognised Civil Engineering qualification (Bachelor/Master Degree);
• Proven technical proficiency and experience in geotechnical and foundation design and analysis on infrastructure projects in Singapore, including foundations, deep excavation, basement cofferdam design and strutting system – permanent and temporary works;
• Sound understanding and application of Hongkong design codes and commonly used geotechnical analysis software including PLAXIS 2D and 3D
• A proven ability to be able to understand the ground and model it in all its complexity, and to understand construction sequencing of foundations, retaining walls and basement projects;
• Energetic, proactive, reliable team player with excellent communication skills and a solid understanding of customer service principles and working closely with Contractors.

Roles and Responsibilities:

• Undertake geotechnical engineering design and analysis on infrastructure construction projects;
• Use initiative to resolve tasks or problems that arise at a competent level;
• Work independently or as part of a team;
• Prepare detailed well written reports or sections of reports;
• Communicate clearly with colleagues, with Hongkong’s team and managers and clients.

We know today’s complex challenges can only be solved through bringing together diverse teams of people from across our business, so there will be opportunities for you to apply your skills and creativity to projects in other geographies and markets.

What can you bring to the team?

Firstly, you will share our genuine passion for re-imagining engineering and be someone that actively pursues continuous learning to help shape the future. You will also need a relevant technical qualification and chartered status would be preferable.

Our Aurecon Attributes describe the types of people we bring together for clients. We don’t expect you to have all eight of the attributes, but one that is unique to you.

Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?

About Us

We’ve re-imagined engineering.

Aurecon is an engineering and infrastructure advisory company, but not as you know it!

For a start, our clients’ ideas drive what we do. Drawing on our deep pool of expertise, we co-create innovative solutions with our clients to some of the world’s most complex challenges. And through a range of unique creative processes and skills, we work to re-imagine, shape and design a better future.

We listen deeply and intently, which helps us see opportunities, possibilities and potential that others can’t.

Think engineering. Think again.

Want to know more?

You can learn more about what it’s like to work at Aurecon by visiting the careers section of our website.

If you are intrigued or excited by what you have read, then we want to hear from you. Apply now!

Job Description:

• Manage local Support Engineering functions

Implement the regional Support Engineering Strategy and Policy in the CC

• Lead implementation of standards of customer service and satisfaction and the associated  

   performance metrics, as well as group processes and policies in the CC

• Drive the improvement of the operational and financial performance of Tech Support activities in the CC

• Provide technical solutions by selecting the appropriate methods, standards and tools.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Employment Type:

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Experience Level:

Job Family:

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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.