The Senior Account Manager is responsible for leading and managing the implementation and execution of Paid Social campaigns and strategies.

They also facilitate day-to-day communication with clients to help achieve their goals.

Key responsibilities of the role include:

• Developing the account strategy in partnership with the client and Paid Social Director, and being accountable for the execution of strategy and achievement of KPIs.
• Ensuring the operational success of accounts, and ensuring deliverables are met on time and on budget providing implementation, performance optimization, and upload of client campaigns through direct input.
• Budget pacing & management: Ensuring campaigns are within budget and forecasting future spend.
• Owning and managing the client strategy, and planning key campaign efficiencies by providing data-driven insights based on campaign performance data and research, and creating recommendations for developing current and future digital strategies.
• Managing day-to-day efforts and acting as the primary day-to-day SME voice to the client.
• Planning accounts and growth opportunities, and working closely with the Account Directors.
• Building strong relationships across Client Services and other channel teams.
• Knowledge in MS Excel
• Platform knowledge: TikTok, Meta, LinkedIn, Pinterest, X, and Snapchat – other platform knowledge is a plus
• TikTok Certification and/or Meta Blueprint Certification is a plus

The Assistant Outlet Manager will liaise between multiple food and beverage venues to ensure the success of every guest experience – and model exceptional service and leadership skills among your team.

Responsibilities:          

• Consistently offer professional, friendly and engaging service
• Lead the F&B Outlets team in all aspects of the department and ensure service standards are followed
• Handle guest concerns and react quickly and professionally
• To assist in recruiting and training all Outlet Colleagues
• Balance operational, administrative and Colleague needs
• Attend regularly scheduled departmental meetings
• Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
• Have full knowledge of all Outlet menus
• Assist in managing the departmental budget
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

The Supplier-to-Market Quality Specialist is responsible for the design, implementation,  monitoring, and the continual improvement of the quality and food safety processes across the 1FG value chain to support quality performance and the consistent delivery of products that conform to quality and food safety standards. This role enables quality compliance of business initiatives and provides support for decision-making and resolution of supplier-to-market quality-related issues to enable business continuity.

Key Duties and Responsibilities

• Designs and develops processes relevant to supplier and toller quality management, manufacturing quality, new product and process quality, and to distribution and marketplace quality.
• Deploys and strategically supports the implementation of the Supplier-to-Market Quality processes, as well as applicable management systems elements (e.g. food safety prerequisite programmes) 
• Ensures the regulatory compliance of manufacturing, distribution & marketplace operations. Ensures that the business units are consistently updated on relevant regulations.
• Collaborates with relevant stakeholders and functional management teams to obtain and maintain alignment and support for Quality activities.
• Provides expertise and support, including training, relevant to quality and food safety management.
• Participates in the risk reviews of the Quality function.
• Guides project managers in the preparation of Quality Management Parameters (QMP) of PMO projects, and tracks the completion and approval of the QMPs. 
• Enables compliance of business initiatives and projects to applicable quality and food safety requirements, including regulatory requirements.
• Performs assessments of suppliers, tollers, manufacturing operations, and distribution and marketplace operations, including partners’ facilities (e.g. customer facilities, retail concessionaires, franchise stores), to verify conformance to quality, food safety and regulatory standards.
• Provides support to manufacturing units and other company operating units for their 3rd party audits (e.g. management system certifications, customer audits)
• Collects and analyzes data relevant to the quality performance of suppliers, manufacturing and distribution & marketplace operations, and evaluates the results of analysis of audit outcomes and findings to determine appropriate initiatives or programs that will enable improvement. 
• Conceptualizes, develops and deploys appropriate initiatives or programs to support and continually improve quality performance of suppliers, manufacturing operations, and distribution & marketplace operations, and to inculcate and sustain a strong quality culture.
• Assists in the implementation of incident management and crisis resolution, and business continuity activities.

Other Responsibilities

• Complies with company and regulatory standards and policies for quality, food safety, Halal, environment, health, and safety, as well as to internationally-recognized management system standards to which the organization subscribes.
• Responsible for reporting problems/ issues related to quality, food safety, Halal, environment, health, safety, and management systems to identified authorities.
• Actively participates in relevant company programs and activities under quality improvement, safety & security, sustainability, corporate social responsibility, risk management etc. 
• Performs other tasks as may be assigned by the immediate superior.

As a Hygiene Manager, you will be in charge of maintaining and upgrading sanitation and hygiene standards to ensure that all food given to guests and staff is free of microbiological, chemical, and physical contamination and that all work environments meet mandated Hygiene and Sanitation levels.

• Propose and maintain minimum requirements in all workspaces, stores, receiving, and waste disposal areas to ensure that needed hygiene standards are adhered to at all times.
• Responsible for the effective and efficient maintenance of documents related to the Hotel's sanitation and hygiene efforts/program.
• Continually liaises with external agencies (labs, government agencies etc.) on sanitary matters
• To manage the segregation, storage and timely removal of all waste – recycles, hazardous and confidential waste streams
• Sensitize the team on all Accor hygiene standards
• Conducts regular inspection of food receiving, preparation, storage and service areas to identify and correct any food safety and hygiene issues  
• Carry out internal food safety audits, reports all findings and follow up actions to be taken to ensure closure of issues
• Continuously monitor, evaluate, and improve the policies and procedures of the food safety management system
• Ensures that all hygiene monitoring records are completed by the food handlers as required by the corporate standards
• Ensures that appropriate food sampling and swabbing are undertaken at the required frequency
• Conducts supplier audits, meetings and trainings on a regular basis in coordination with Purchasing, Cost Control, Culinary and F&B
• Liaise with all external food safety / HACCP auditors to ensure that all audit logistics and requirements are satisfied
• Liaise with the chemical services provider to ensure that safe chemical handling and breakage control, cleaning & sanitation procedures are effectively implemented 
• Liaise with the laboratory services provider to ensure that all mandatory food, water, ice, and swab testing are conducted as per agreed schedule

The Manager on the Analysis & Insights team is the senior contact for key clients and will be responsible for developing strong client relationships and facilitating the growth of the Analysis & Insights project team. This role will be focused on leading a team toward the generation of actionable insights, crafting of client presentations, building dashboards, and consulting with clients. The ideal candidate enjoys mentoring consultants, partnering with clients, and driving cross team collaboration.

This role will evolve to also cover oversight of web analytics infrastructure implementation resources and ensuring the technical resources are provided proper training and development of their client engagement skills.

Client Delivery

• Ensure the successful completion of the agreed upon project deliverables within statement of work (“SOW”) scope, time and budget with quality while consistently exceeding client expectations across all Merkle | Cardinal Path service offerings
• Act as a strategic advisor to the project team using a keen understanding of the client’s business and marketing objectives, not only the current project
• Conduct regular client communication, expectation setting and management, as well as providing strategic direction
• Proactively identify potential issues and provide solutions to correct any scope/budget deviations.
• Act on the client satisfaction survey results for the portfolio, ensuring quality improvement plans are developed and executed

Practice Development & Mentorship

• Work with the lead responsible for the Analysis & Insights practice area to develop and grow that practice area by creating and cultivating lasting relationships with both clients and internal teams.
• Work with the members of the A&I team, from junior to senior to help them improve their understanding of the industry, improve their client communication skills, create professional development plans, and better understand how our A&I offerings fit into the big picture for our clients.
• Work with others to ensure collaboration across domains, to help proactively manage issues, and create overall plans for achieving annual and long-term goals.
• Work with the internal team and clients by helping the teams apply our thought leadership in ways that will deliver on our clients’ business goals in innovative ways.
• Ongoing practice and process development looking for ways to improve and streamline Cardinal Path’s processes to not only deliver a superior service to our clients, but also to improve our efficiency and profitability.
• Collaborate with North American technical leads to deliver training programs related to skills required for technical implementations.
• Have a working knowledge of how business requirements and measurement frameworks are translated to tagging solution strategies that will best serve client analytics and reporting needs.

Total Number of Openings

• Performs other tasks that may be assigned by the Team Leader

Additional Responsibilities - Special Projects or Ad Hoc Tasks
• Support emerging technologies as opportunities arise (RPA, Data Analytics, etc); apply to all existing processes as applicable
• Continuous improvement on all processes
• Coordination role within the team for S2P-wide projects, initiatives, or periodic routine tasks

Required Qualifications:

• Bachelor's Degree in Accounting or related courses
• Uses clear and concise oral / written communication skills - develops and utilizes network, facilitates and coordinates communications with various contacts and takes a consultative position to fulfill control duties
• Able to gather and interpret diverse source documents to ensure proper accounting of more complex transactions
• Strong analytical skills - uses awareness of expected results in the preparation and review of entries, statements, or reports; identifies, analyzes, and resolves routine variances and discrepancies
• Strong technical knowledge - utilizes advanced knowledge of Microsoft suite of PC application and tools to be able to efficiently process, manage, and present data; utilizes systems
• Knowledge to be able to eliminate unnecessary complexities in own desk
• Must have the propensity to work in a proactive, results-oriented, and customer-focused
• environment
• Enjoys working with people of diverse cultural backgrounds

Chevron participates in E-Verify in certain locations as required by law.

Assistant Front Office Manager
Inspiring and engaging. As an Assistant Front Office Manager, you will show your leadership and interpersonal strengths to maximize the Rooms Division Operations, and ensure an exceptional guest journey.

What you will be doing:

• Lead and manage all aspects of the Front Office department and ensure all service standards are followed with friendly and engaging service
• Coach and train front office employees
• Assist and perform all tasks of front desk operations
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Maximize rooms revenue strategies and practices
• Flexible shifts may include mornings, evenings, weekends, and holidays

The position is responsible for handling all benefits pertaining to the Unit Owners of the Raffles Residences Makati. The OBM ensures proper liaising of Owner booking requests to the respective VIP Concierges of the different Raffles/Fairmont. The primary focus of this role is to ensure that all benefits are enjoyed by the Owners and residential operations exceed service standards in all unit owner and partner contact areas and will act as a strong liaison between Raffles and the Unit Owners. 

The Owner Benefits Manager also assists the Director of Residences and Owner Services Manager in overseeing residential operations at Raffles Residences. The role oversees operational areas such as the Condominium Corporation (CC) policy administration, residential common area soft services, engineering & maintenance, security & human resources.  

Primary Responsibilities  

ASSIST DIRECTOR OF RESIDENCES IN OVERSEEING RESIDENTIAL OPERATIONS AT THE RAFFLES RESIDENCES. THIS INCLUDES STRENGTHENING POSITIVE RELATIONS WITH THE UNIT OWNERS AND OTHER STAKEHOLDERS, MINIMIZE COMPLAINTS AND ATTEND TO THEIR NEEDS ON A TIMELY MANNER 

• Act as a Supervisor to the Concierge and Bell teams 

• Clearly demonstrate to owners and colleagues a commitment to service excellence through the effective implementation of high management standards at all times. 

• Maintain a consistent focus on improving the overall flow of residential operations, seeking ways to maximize and improve the operation through productivity management 

• Ensure that SOPs have been thoroughly understood and actioned by the Owner Services Team 

• Strengthen positive relations with the unit owners/ residents by taking action to attend their needs, follows through on their requests, inquiries, concerns and complaints in a timely manner (ensure technical and maintenance related issues are properly coordinated and addressed to owner's satisfaction) 

• Ensure complete visibility of Raffles Residence leaders and colleague relations with the owners under the rental program during their stay  

• Reinforce cocktail party for owners/ residents 

ENSURE TO INCREASE BRAND AWARENESS  

• Increase Reciprocal Use Program enrollments annually (applicable to owners under the Rental Program) 

• Ensure to touch base will all owners who enrolled in the Reciprocal Use Program and attend to their requests/needs on a timely manner 

• Ensure to get feedback from owners to gauge their interest in the program and to ensure repeat business as well as gain new businesses from other Unit Owners 

• Encourage all owners to book and stay at FRHI properties and other Accor hotels when travelling abroad to experience the exclusive privileges and benefits.

• Work closely and maintain good relationships with VIP Concierge to ensure preferential rates and other privileges are extended to the unit owners. 

PROVIDE ASSISTANCE TO THE DIRECTOR OF RESIDENCES TO ENSURE CONDOMINIUM CORPORATION’S ANNUAL BUDGET IS MAINTAINED AND ACHIEVED THROUGH 100% COLLECTION OF ASSESSMENT FEES, UTILITIES AND OTHER INCIDENTAL CHARGES 

• Work closely with the Director of Raffles Residences and finance department to ensure that monthly financial reporting is on time and accurate. 

• Assist in ensuring timely collection of assessments and all other charges and strict execution of penalties and interest due to late payment 

• Ensure operational expenses are aligned with the Condo Corp budget through power/ energy savings programs and productivity management such as proper monitoring of supplies requisition and proper forecasting of schedule depending on needs and occupancy  

• Encourage the team to take individual ownership of all the areas in order to avoid frequent repairs or maintenance and excessive power consumption 

• Consistently promotes hotel facilities and services so Unit Owners will avail of them 

STRENGTHEN RELATIONSHIPS WITH COLLEAGUES 

• Assist the Director of Residences/Owner Services Manager in facilitating daily briefings and monthly departmental meetings. 

• Assist in ensuring EES target score is achieved by the Department 

• Maintain an open door policy, frequently communicate, provides clear performance expectations and regular feedback 

• In consultation with the Director of Residences/Owner Services Manager, oversee the performance of the owner services team, common area housekeeping service and engineering department. This includes preparing and conducting the annual review for Raffles colleagues. 

• Lead by example, build trust and motivate colleagues to continuously deliver outstanding service and works together as a team 

• Ensure right tools are available for colleagues to perform their jobs effectively 

Business Development Manager

• Graduate of any Business Course with 2-3 years work experience in Sales Department.
• Responsible in developing network of contacts to attract new clients, research new market opportunities and oversee growth projects, making sales projections and forecasting revenue, in line with projected income.
• Prepare Financial Projections and Sales Targets and present this to the management.
• Liaising with colleagues to develop sales and marketing strategies.
• Prepare sales presentations and participate in Sales Meetings.
• Any other duties related to business development.

• Performance Bonus
• 13th Month Pay
• Paid Vacation/Sick Leave

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We are currently looking for a Sales Operations Manager who is dynamic, data-driven, and results-oriented to join our team. Your main responsibility will be to optimize our sales processes and work closely with the Sales Performance Manager to drive sales. Furthermore, you will identify opportunities through data analysis to improve overall sales performance.

Responsibilities:

• Collaborate with sales teams to streamline processes and improve sales productivity.
• Analyze sales data to provide insights and recommendations for performance improvement.
• Use data to drive team performance and identify individual opportunities
• Manage and optimize CRM systems to support sales and reporting needs.
• Work closely with cross-functional teams to align sales objectives with broader company objectives.
• Develop and maintain sales performance metrics and KPIs.
• Conduct regular sales forecasting and analysis to support strategic planning.
• Schedule and manage sales training programs to enhance team skills and effectiveness.
• Assess and improve sales technology stack to support sales automation and efficiency.
• Provide regular reports and updates to leadership on sales operations performance.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced SOURCING AND RECRUITMENT LEADER to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Job Description:

• Lead a team responsible for the execution of sourcing and hiring quality talent on time.

• Design, build and establish results-oriented sourcing activities both virtual and in-person to drive applications from qualified candidates at the right time for the hiring requirements of the company

• Manage the overall sourcing strategies including governance of productivity, data tracking, results monitoring, reporting, analysis, and insights encompassing assigned scope

• Provide direction and guidance to the team, ensuring that target applications and hires are met based on committed sourcing plan and budget

• Collaborate with internal and external partners such as operations, HR/admin and vendors on project and initiatives related to delivering on hiring needs

• Evaluate external labor market conditions, analyze hiring trends, turnover rates, and candidate feedback to recommend changes, improvements and solutions for the company’s recruitment strategies

• Implement process improvement through root-cause analysis to improve operational efficiency and hiring capabilities for hiring programs within the company

• Ensures the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tool

• Measures team performance against maintaining consistent standards for all applicants and ensuring compliance with all local rules and regulations related to hiring and recruiting

• Promote the company’s image to candidates and external service providers and ensures that the company is represented in the most accurate and appropriate way to all candidates

• Drives the highest standards of ethical behavior for all staff involved in the recruiting process

• Perform Ad-Hoc tasks and duties related to the role that may arise due to business need

• Prior experience on a Senior Manager or Director level position

• 3+ years of experience managing the overall Recruitment/Sourcing process ideally for a BPO or similar company

• Solid experience in social media, research and market analysis

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced DIRECTOR FOR OPEX, TRAINING AND QUALITY to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• ·       Implement and maintain a culture of continuous improvement throughout the organization.
• ·       Develop and implement training programs to ensure successful adoption of new processes.
• ·       Communicate and interact effectively and develop credibility and trusted mutually respected relationships with clients, agents, leaders, and team members
• ·       Developing and implementing quality assurance policies and procedures to ensure all BPO services meet or exceed the quality standards required by the clients.
• ·       Supervise a team of Quality Analysts in conducting quality inspections, audits and checks.
• ·       Design, develop, and deliver training programs that address both new employee onboarding and ongoing skill development.
• ·       Conducts analysis on training implementations and is responsible for identifying trends, determine root cause, present findings both internally and externally and lead corrective action plans.
• ·       Developing training deliverables and programs based on audit results, questionnaires, surveys, changing procedures and feedback from agents, SMEs, Leaders, and trainers.
• ·       To work closely with various departments to identify opportunities for collaboration and process improvement.
• ·       Prepare and present reports to clients, highlighting achievements, challenges, and areas for improvement.
• ·       Establish and monitor key performance indicators (KPIs) related to quality assurance and training.

• Prior experience on a Senior Manager or Director level position within Training and Quality
• 3+ years of experience managing the overall Training/QA process ideally for a BPO or similar company
• Solid experience in BPO Operations, Operational Excellence, Training and Data analysis

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

• Passenger Operations Financials
• Monthly Financial Analysis on PAX
• Forecasting and Monthly discussion with Ops on financial results
• Works with transport Ops and marketing on weekly targets
• Adhoc Analysis
• Process Improvements
• Budget

• Bachelors’ degree in Financial Management or any related course
• 4 years of solid experience in the same position
• In depth knowledge in Budget Control, Forecasting, Variant Analysis

• Excellent analytical skills
• Expertise in MS Excel (creating spreadsheets and using advanced formulas)
• Proven work experience as a Financial Planning and Analysis or similar role
• Demonstrable strategic thinking skills
• Confidentiality in handling sensitive financial information
• Ability to present financial data using detailed reports and charts

Why join Angkas?

• Freedom of work
• Work life balance
• Free meal and use of gym
• Opportunities for promotion
• Competitive salary
• Pay raise
• Start-up environment
• Multi-cultural and Agile work environment
• Diversified use of technology

Angkas’ mission is to eradicate poverty in the Philippines by providing opportunities for its bikers to create a source of livelihood that impacts their family and their communities. 

As the Product Manager for Angkas Customer App, you will play a pivotal role in shaping and enhancing the user experience for our mobile application. You will lead cross-functional teams to deliver features and improvements that align with our business objectives, always keeping the customer at the forefront. This role requires a unique blend of strategic thinking, technical acumen, and a passion for creating user-centric solutions.

• Develop a deep understanding of the needs, preferences, and pain points of Angkas Customers
• Champion a customer-first approach in all product decisions and ensure that user feedback is incorporated into the product roadmap.
• Utilize data analytics, user feedback, and market research to drive informed decision-making processes.
• Establish key performance indicators (KPIs) and regularly analyze product performance, iterating on features to optimize user engagement and satisfaction.
• Work closely with design, engineering, marketing, and operations teams to ensure a unified product vision and seamless execution.
• Foster a collaborative environment that encourages open communication and knowledge sharing across departments.
• Develop and maintain a product roadmap that aligns with business goals and enhances the overall customer experience.
• Prioritize features based on their potential impact on user satisfaction and business value.

• Bachelors of any 4-year course. Preferably Information Technology, Management Engineering, Marketing but not required 
• Minimum of 4 years of SOLID Product Management Experience 
• Familiarity with the transportation or on-demand services industry is advantageous.
• Mobile App Development Knowledge
• UI/UX Understanding
• Data Analysis and Interpretation
• Knowledge of how mobile apps interact with backend servers through APIs

*This position is for all candidates located ONLY in the Philippines*

Start Date: ASAP

Required language: English.

We seek a skilled Remote Project Manager to oversee and coordinate all aspects of our new venture. This role involves working closely with our in-house teams, including Sales Account Managers, Operations Managers, and Marketing Managers, to ensure the successful setup and ongoing management of our operations. The Project Manager will be pivotal in tracking progress, identifying challenges, and ensuring milestones are met within set timeframes.

Responsibilities:

Project Planning and Execution

• Coordinate with the Internal team to align project timelines, milestones, and resources needed

Tracking and Reporting

• Monitor Project progress, ensuring adherence to timelines and budgets
• Provide Regular updates to the VP of Strategic Business Development and other stakeholders

Team Coordination

• Facilitate communication and collaboration among in-house teams
• Address operational, staffing and marketing aspects of the project

Problem Solving

• Identifying potential issues and proactively developing contingency plans
• Implement solutions to address challenges and maintain project momentum

Quality Assurance

• Ensure all project deliverables meet quality standards and client expectations

Stakeholder Management

• Engage with key stakeholders to gather feedback and incorporate in into project strategy

• Preferred but not required Bachelor’s degree in Business Management, Project Management, or related field.
• Proven experience in project management, preferably in a remote or virtual staff setting.
• Strong understanding of the healthcare industry, particularly in relation to medical service providers.
• Excellent communication skills in English.
• Proficient in project management software and tools.
• Willing to work on Pacific Standard Time (8:00 AM – 5:00 PM California Time.
• Own a Laptop or Desktop (8GB RAM, core 5 above) with an internet connection of at least 10mbps

Reporting Line

§ This position reports to the Regional Operations Supervisor.

Primary Responsibilities

§ Generally in-charge of maintaining the safety, quality management system and for ensuring the region’s compliance to the Global Business policies and procedures, Corporate Governance, Health and Safety, Operational Integrity, other required management system standards, applicable laws, and approved customer-related commitments.

Specific Responsibilities

§ Ensures compliance to the Group and national policies including, but not limited to the maintenance of the Quality Management System

§ Monitors work for compliance to applicable codes, and accepted engineering practices

§ Develops, maintains, and performs weekly update on program implementation of Health, Safety and Environment (HSE).

§ Acts as the Regional Representative on Health, Safety and Environment.

§ Acts as the Assistant Travel Manager of the region assigned.

§ Operating to the highest standards of ethics, in accordance with the SGS Code of Integrity.

§ Prepare detailed reports on audit findings.

§ Oversee the regional management of the OSH program in coordination with the OSH Committee.

§ Shall assist the Supervisor in implementing Operational Integrity (OI) Policies and Procedure.

§ Shall assist the Supervisor to monitors all health, safety and environment activities to ensure that the agreed safety and loss prevention standards are fully implemented and properly followed.

§ Shall assist the Supervisor in accident investigation and reports, assist on recommendation and corrective actions with the close out date and follows up the same to ensure implementation & effectiveness of the corrective action to avoid recurrence of the same.

§ Acts as the Project Representative on Health and Safety Environment (HSE) matters for coordinating and conducting weekly site inspections.

§ Monitoring the identified weaknesses in current procedures and areas of improvements, to ensure improvement plans are implemented.

§ Perform other functions that may be assigned from time to time.

§ Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:

o Demonstrating strong obligation to SGS QHSEE policies, procedures and work instructions by actively participating in meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE

o Reacting appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace

o Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements

o Maintaining awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators

o Actively participating in incident investigations and risk assessments as deemed necessary by SGS management

o Fulfilling the requirements needed in the success of the QHSEE Management System

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced QUALITY ANALYST to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Documenting and reporting process or service quality level
• Developing and implementing standards for inspection
• Developing a workflow for process audits
• Developing plans to help improve and mitigate risks
• Communicating with other team members to solve problems
• Following up with the appropriate channels when mistakes are found
• Training other quality insurance members on all inspection processes

• At least 6 months of WORK EXPERIENCE in the same role
• Good written and verbal English communication skills
• Amenable to work ONSITE in Makati
• OK to work on night shifts, with overtime whenever needed

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

1. 3-5 year-experience in selling various Japanese ingredients and food products to

restaurants, Hotels and other institutions.

2. With strong communication skills and public relations abilities.

3. Can manage and maintain existing accounts and ability to expand customer base

by designing and aggressively implementing strategic sales plans to maintain the

company’s strong presence in the market.

4. Monitor the performance of the sales team.

5. Build and promote strong, long-lasting customer relationships by constantly

communicating with them and occasional visitations to understand their needs.

6. Identify and set sales goals, prepare sales reports and forecasts.

7. Motivate and train sales team.

8. Willing to work flexible hours occasionally.

9. Has a passion for cooking good taste for food and can cook and demonstrate

how to cook dishes in our you tube studio

10. Willing to work from Monday to Saturday, excluding holidays.

Preferably Marketing Graduate with 3-5 years experience in Sales

• Training & Development

• Train and supervise staff regarding handling of customers.

• Ensure all food safety procedures are strictly adhered to according to sanitary conditions.

• Work closely with management to meet revenue objectives by developing overall marketing

strategy.

• Implement appropriate strategies to improve sales.

• Ensure safety and cleanliness of the grocerant.

• Follow company policies and procedures regarding the handling of cash, property, products and

equipment.

• Audit inventory levels to ensure product availability and order products as necessary.

• Coordinate with HR Manager regarding erring employees for proper sanctions on violations of

company policies, resolve employee disputes.

• Manage and oversee the entire restaurant operation.

• Ensure customer satisfaction and deliver superior customer service.

• Respond efficiently to customer questions and complaints.

• Organize and supervise shifts.

• Manage and lead staff.

• Evaluate performance of each staff and provide Management with appropriate feedback.

1. Graduate of Hotel and Restaurant Management.

2. 2-year experience in a Japanese Restaurant as Manager. With Japanese food background and

has a good taste in food.

This role serves as a partner to the Director of Finance within the Hotel - providing objective evaluations, process improvement solutions , effective communication, and guidance in recommending effective internal control standards and adhering to compliance regulations.

Primary responsibilities:

• To undertake operational audit and financial audit to ensure the company meets its financial, operational and compliance objectives
• Report on control deficiencies to management and making recommendations to mitigate risks
• Challenging current processes across the company and identify opportunities for refinement
• Engaging remediation of identified issued through follow-up
• Communicating with a variety of stakeholders across the company on audit findings, recommendations and the like
• To supervise daily operations of income audit, credit and receivable and cost control sections

The Paid Media Manager will be responsible for implementing and executing Paid Social campaigns in line with the agreed strategy to maintain, develop, and exceed client performance targets The successful candidate will provide day-to-day implementation, optimization, and upload of client campaigns through direct input and supervising junior staff.

Implementation/Execution

• Develop and implement Paid Social campaigns in line with the agreed strategy to maintain, develop, and exceed client performance targets.
• Provide day-to-day implementation, performance optimization, and upload of client campaigns through direct input and supervising junior staff.
• Budget pacing & management: Ensuring campaigns are within budget and forecasting future spend.
• Providing data-driven insights based on campaign performance data and research, and creating recommendations for developing current and future digital strategies

Vendor Management

• Liaise with vendors and third party representatives to maintain and develop relationships and build knowledge of new features and betas.
• Stays up-to-date with practices and standards in the digital marketing industry

Analytics

• Ensures flawless campaign execution and effectiveness by establishing key indicators to measure success.
• Interpret performance reports to provide actionable insights, analysis and recommendations to meet campaign objectives.

SME

• Coach and develop junior staff, supervising their projects and day-to-day activities.

Client interface

• Provide accurate client communication that details performance and return on investment via regular campaign reporting and analysis.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced OFFICE / ADMINISTRATIVE MANAGER to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Manages the tasks of the Admin & Facilities, and Finance staff.           
• Creates an office budget and ensures that budget provision is followed.           
• Acts as the Financial Controller who tracks and endorses expenditures for payments.           
• Monitors all types of office requests and procurement requirements.           
• Ensures that all statutory and government requirements are submitted and completed in a timely manner.           
• Organizes the schedule for maintenance and other cleaning schedules the company requires to keep the office clean and safe and ensure its appliances are in good working condition.           
• Reports office progress to senior management and working with them to improve office operations and procedures.      
• Coaches team members for improvement and development.           
• Ensures all day-to-day tasks assigned are completed correctly in a timely manner.       

• At least 2 years of experience as site or office admin, preferably within the BPO industry
• Excellent English communication skills

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Setting up, implementing and managing the local quality management system as well as monitorung its efficiency and effectiveness. Efficiencey and effectivenes are to be understood in terms of conformance with internal and external requirements. Responsible for implementeing SGS Group Quality Management requirements to the local laboratory (-ies). The role requires in depth knowledge of ISO 17025 and its implementation in food testing laboratories.

Company Profile:

Our client is more than an Esports organization, they are a brand. A lifestyle brand that focuses on gaming and Esports along with fashion, social media management, talent agency, event organizing, and other services in the digital era.

They help brands engage global audiences through their network of talent, influencers, and Esports teams through their strategic partnership to help bring exposure and a great ROI through a wide range of activities through both online and offline activities.

The company aim to be a platform between brands for millennials and Gen Z. Collectively, they have over 30+ million followers across social media platforms and have helped brands grow their position in this new digital era.

This is a wonderful opportunity to be part of a growing company that has impactful marketing solutions, shaping compelling brand narratives, and creating valuable intellectual property.

Overall purpose and responsibilities of the role

The Senior Account Manager will lead the planning and execution of strategies for digital marketing and advertising sales growth with brands and agencies. The primary focus is on selling the company's services and advocating for influencers to prospective clients.

Duties & Responsibilities:

• Responsible for planning, managing, and executing strategies in growing digital marketing/advertising sales with brands and agencies.
• Consult global brands and their media agencies on media planning, budget allocation and optimization of each marketing channel. Use data/reports to make presentations and recommendations to clients.
• Forge relationships with key decision-makers with brands and advocate advertising offerings.
• Understanding how to input advertising rates, key performance indexes, and any other sales-related functions.
• Ensure timely and detailed analytical reporting of the key campaign outcome.
• Coordinate with cross-functional teams to execute projects such as onsite, graphics, performance marketing and category teams

Skills & Qualifications:

• With a business degree or another similar course
• Proven with a minimum of 5 years of end-to-end sales experience in the Digital Advertising, Multimedia Marketing and other media networks and advertising companies.
• With Media and Production Sales experience is an advantage
• Knowledge in Brand Management and Media Marketing is required.
• Excellent negotiation and communication skills.
• Ability to deliver projects and answer inquiries on time.
• Ability to work with multiple stakeholders and collaborate with all levels of management internally and externally to strengthen partnerships.
• Strong networks with direct clients and digital agencies are required.
• Business acumen with a problem-solving attitude.

Summary

As Outlet Manager, you will liaise between multiple departments to ensure the success of every group function and model exceptional service and leadership skills among your team.

Responsibilities

• Consistently offer professional, friendly and engaging service.
• Lead and manage the Outlet team in all aspects of the department and ensure service standards are followed.
• Address guest concerns and react quickly and professionally.
• Train supervisors and colleagues as needed.
• Balance operational, administrative, and colleagues' needs.
• Conduct regularly scheduled departmental meetings.
• Work closely with the culinary and stewarding teams to ensure all banquet and meeting requirements are in place.
• Manage the outlet budget.
• Follow company policies, procedures, and service standards.
• Follow all safety and sanitation policies when handling food and beverages.
• Other duties as assigned by the F&B department management.