About Pearl:

Pearl connects top talent from around the world with US and EU-based startups that care about finding sharp and hungry talent that they can grow with long-term. We provide candidates who pass our vetting process with exclusive upskilling opportunities that enable them to get promoted faster in their new roles. We only work with employers who are looking to make full-time hires they can continuously mentor and promote.

Both of our founders are seasoned operators who have founded and sold multiple companies in the past. We’ve 4x’ed our company size over the past year and are looking for someone who’s hungry and wants the opportunity to grow in a fast-scaling company.

Who we are

• Highly enthusiastic. We show up with curiosity about how the world works, care a lot about our work, and are excited to bring all of our life force to take on new projects.
• We empower others. We’re here to help our teammates be their best selves and nurture their growth.
• Growth-oriented. We’re aware of our strengths and shortcomings. We actively seek feedback while continuously improving ourselves and our team’s processes.
• Client/Candidate-Obsessed: We’re obsessed with understanding how our efforts influence the success of our client's businesses and the progression of candidates' careers. Their needs stand as our top priority, guiding our actions and decisions.
  

How we work

• Win. We’re tenacious in our ability to get something done and be a force of nature. We actively seek out workarounds to get our goals accomplished.
• Be creative and willing to take calculated risks. We’re not afraid to try new, crazy ideas and know that it’s the 1% of ideas that do work that can skyrocket our business.
• Work with a bias towards action. We focus on what matters most and execute it relentlessly.
• Speak your beliefs. We value each other’s opinions and aren’t afraid to let others know what we think should be done or changed.

Note: Please avoid submitting multiple applications, we only process one application at a time; you may request assistance to be re-profiled for a different job opening. If you have an ongoing application, please ask for updates from the recruiter handling your application.

About the role:
Role: (Internal) Content Lead
Work Schedule: Full Time | 40 hours per week | Overlapping US Timezones
Salary Range: Up to Php 75,000.00 per month (Dependent on skills and experience)

As the Content Lead within Pearl's Marketing Team, your role entails crafting, reviewing, and enhancing content for publication on the company's websites and social media platforms. Your responsibilities extend to researching key SEO terms and strategically incorporating them into the content to optimize exposure. Collaborating closely with the marketing team, you'll ensure coherence between marketing campaigns and published content. Additionally, your creative input is crucial for brainstorming innovative approaches and identifying new platforms to expand the current customer segment and broaden the target market.

Role and Responsibilities:

In the role of Content Strategist, your objective is to enhance the overall success of the company's brand through the implementation of innovative marketing techniques and practices.

• Work with the marketing department to get an understanding of the short-term and long-term marketing targets and then develop content strategies accordingly.
• Creating content that will catch maximum consumer foot traffic. (Social Media Platforms)
• Writing and reviewing content for websites, social media pages, and public communications.
• Optimize Search Engine Optimization driven content and increase the site traffic.
• Collaborating with the content and marketing team to decide the brand taglines, logo, and other promotional material
• Measuring and monitoring company website and social media traffic statistics.
• Monitor the increase in traffic due to new content and take actions accordingly to improve the traffic metrics.
• Brainstorming and suggesting new ways to improve traffic by tapping into new platforms and channels.
• Maintain consistency in content and ensure alignment with the brand history and plans.
• Identify customer's needs about the company and write content to cater to those needs.
• Update the website, social media, and content pages periodically.
• Researching the key SEO terms and incorporating them into the content to achieve maximum viewership.

• Experience as a content creator in prior roles creating strong and engaging content on social media platforms. (At least 2 years of relevant experience).
• Proficiency with content management systems and analytics software (Knowledge of various analytics platforms).
• Excellent writing, proofreading, and communication skills.
• Detail-oriented work style with good time management and organizational skills.
• Proficiency withPhotoshop, Canva, Figma, Social Media Platforms (FB, IG, TikTok, LinkedIn, Twitter/X).

• Career growth
• 100% remote work

The Regional HR Manager is responsible for establishing and overseeing all HR functions across the NGO’s operations in Taiwan, Nepal, the Philippines, and Malaysia. This role focuses on setting up a robust HR system from the ground up, including hiring and developing a high-performing HR team. The Regional HR Manager will ensure the development and implementation of HR strategies, policies, and practices that support the NGO’s mission, enhance employee engagement, and comply with local regulations.

Key Responsibilities:

1. HR System Setup and Strategy Development:

• HR Infrastructure: Design and implement a comprehensive HR infrastructure that supports the NGO’s strategic goals and operational needs.
• Policy Development: Develop and standardise HR policies and procedures across regions, ensuring compliance with local labor laws.
• Strategic Alignment: Align HR strategies with the NGO’s mission, vision, and organisational goals to drive effectiveness and efficiency.

2. Recruitment and Talent Management:

• Job Design: Develop detailed job descriptions and specifications for all positions.
• Recruitment Processes: Establish and lead a streamlined recruitment process, including job postings, candidate screening, and interview protocols.
• Onboarding: Design and implement an effective onboarding program to integrate new hires smoothly into the organisation.

3. Hiring and Setting Up HR Team:

• Team Hiring: Take responsibility for hiring and setting up the regional HR team. Define roles, recruit, and onboard HR staff in each operational country.
• Team Development: Mentor and develop the HR team to ensure they have the skills and knowledge needed to support the organisation effectively.

4. Employee Relations and Engagement:

• Work Environment: Create and maintain a positive, inclusive, and collaborative work environment.
• Conflict Resolution: Address employee grievances and mediate conflicts, ensuring fair and consistent resolution.
• Engagement Programs: Develop and implement employee engagement initiatives to foster motivation and commitment.

5. Training and Development:

• Needs Assessment: Conduct training needs assessments to identify skill gaps and development opportunities.
• Program Development: Develop and deliver training programs and professional development opportunities to enhance employee skills and performance.

6. Compliance and Risk Management:

• Legal Compliance: Ensure all HR practices comply with local labor laws and regulations in Taiwan, Nepal, the Philippines, and Malaysia.
• Risk Mitigation: Develop and implement risk management strategies to address potential HR-related risks and ensure organisational resilience.

7. HR Administration and Systems:

• HRIS Implementation: Select, implement, and manage an HR Information System (HRIS) to streamline HR processes and data management.
• Payroll and Benefits: Oversee payroll processing, benefits administration, and ensure accurate and timely compensation for all employees.
• Employee Records: Maintain accurate and confidential employee records in compliance with legal and organisational requirements.

8. Reporting and Analysis:

• HR Metrics: Establish and monitor key HR metrics to assess the effectiveness of HR practices and inform strategic decisions.
• Regular Reporting: Prepare and present regular HR reports and analytics to the Executive Director and other stakeholders.

9. Outsourcing and Vendor Management:

• Outsourcing Decisions: Identify HR functions suitable for outsourcing and manage relationships with external HR service providers.
• Vendor Performance: Monitor the performance of outsourced functions to ensure they meet the NGO’s standards and requirements.

Education:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).

Experience:

• Minimum of 5-8 years of experience in HR management, with at least 3 years in a regional or multi-country role.
• Proven experience in setting up and implementing HR systems and strategies from the ground up.
• Experience in hiring, developing, and managing an HR team.
• Familiarity with HR practices and labor laws in Taiwan, Nepal, the Philippines, and Malaysia is highly desirable.

Skills and Competencies:

• Strong knowledge of HR principles, practices, and employment laws.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to work effectively in a multicultural and diverse environment.
• Strong organisational and project management skills.
• Proficiency in HRIS and other HR software.

Personal Attributes:

• Passionate about children's education.
• High ethical standards and integrity.
• Strategic thinker with a proactive approach to problem-solving.
• Ability to handle sensitive and confidential information with discretion.
• Flexibility and willingness to travel frequently to different countries.

• Competitive salary
• Relocation support provided
• 2 weeks paid annual leave
• Possible hybrid working structure
• Rewarding and meaningful job that makes an impact on children's education

The Program Coordinator will join a team of professionals working in a fast-paced, team environment. The Program Coordinator facilitates and manages various processes (client-specific) within the contingent worker lifecycle from onboarding through offboarding. The Program Coordinator also provides first-level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management, and offboarding.
• Document all client-reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.
• Conduct research and analysis to resolve client or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (i.e. pending end of assignments, invoicing, time and expense management, and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed promptly so the contractor can start assignments on time.

The Program Coordinator will join a team of professionals working in a fast-paced, team environment. The Program Coordinator facilitates and manages various processes (client-specific) within the contingent worker lifecycle from onboarding through offboarding. The Program Coordinator also provides first-level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management, and offboarding.
• Document all client-reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.
• Conduct research and analysis to resolve client or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (i.e. pending end of assignments, invoicing, time and expense management, and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed promptly so the contractor can start assignments on time.

The Program Coordinator will join a team of professionals working in a fast-paced, team environment. The Program Coordinator facilitates and manages various processes (client-specific) within the contingent worker lifecycle from onboarding through offboarding. The Program Coordinator also provides first-level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management, and offboarding.
• Document all client-reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.
• Conduct research and analysis to resolve client or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (i.e. pending end of assignments, invoicing, time and expense management, and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed promptly so the contractor can start assignments on time.

The Software QA Automation Lead is an integral part of the Technology team. This role will drive the design and implementation of a testing framework as well as development and maintenance of automated tests to speed up delivery of testing milestones while ensuring quality. This role will focus on automation of existing manual tests to enhance velocity, reliability and efficiency. This role requires someone who is passionate about quality, automation, and continuous improvement.

Job Responsibilities

• Design, develop and maintain test automation framework 
• Design, develop, execute and maintain automated tests in various layers (UI, API, etc) of the application using automation tools and scripting tools
• Create reusable and scalable automation test components
• Create Data Driven and Keyword Driven tests
• Work with DevOps to create, configure and maintain the CI/CD pipelines for test automation
• Perform automated regression, smoke, functional and end-to-end testing 
• Perform cross browser testing (in different browsers like Mozilla Firefox, Google Chrome, IE, Safari, etc.)
• Perform parallel and scheduled test execution
• Monitor, analyze and report automation test results
• Monitor, debug and fix failed tests
• Define metrics to track completion phase, defect reports and test coverage
• Identify and define Automation Test Strategies applicable for the application under test
• Maintain clear and up-to-date documentation of system configurations, procedures, and troubleshooting guides
• Review automated test scripts and reports created by team members
• Participate design, architecture and requirement reviews with an emphasis on test automation to reduce test cycle time, minimize defect rate, and maintain application quality
• Execute performance and security tests (as needed)
• Champion quality and conduct KT sessions, brown bag sessions and other learning sessions on test automation and QE practices
• Coach, mentor, guide and educate other QA team members on automation techniques and tools
• Stay up-to-date with emerging technologies, tools, and best practices in automation testing and software testing

Technical Requirements

• 7+ years experience in Software Testing and Development 
• 3+ years hands-on Test Automation experience, including scripting and implementing a test framework via Data Driven/Keyword/Hybrid models
• Proven experience performing automation testing for Web, Mobile, and API applications
• Proven experience in implementing Test Automation framework. (Cucumber, Robot Framework, SpecFlow, TestNG, etc.)
• Proven experience in Test Automation scripting using any of the ff.: Javascript, Java, Ruby, C#, C++, Python) 
• Proven experience in API testing using Postman, SoapUI, RestAPI
• Proven experience in Database Operations using Oracle, MySQL, SQL Server, MongoDB
• Proven experience with CI/CD tools preferably: Azure DevOps, AWS, Gitlab, Jenkins, Bamboo
• Experience with UI automated test development such as Selenium, Cypress, Playwright, Appium, etc
• Experience with Browserstack, LambdaTest or Bitbar
• Experience with Test Case Management tools such as Qase, etc
• Experience with Development tools such as Visual Studio, Visual Studio Code, etc 
• Experience with Version Control Systems such as Git, etc
• Proven ability to design, build and maintain test automation framework/s from scratch
• Proven ability to convert manual test cases to automation test scripts
• Proven ability to analyze failed test scripts, debug and trace root causes
• Solid understanding of software development lifecycle (SDLC) and agile methodologies
• Has extensive knowledge of QA testing tools, different test approaches, standards, methodologies and processes for web and mobile applications
• Experience in performing different types of testing, UI, Functional, Crossbrowser, Smoke, Sanity, Whitebox, Greybox, Blackbox testing, etc

• Experience in creating test scenarios from functional requirements using the Gherkin format
• Experience in writing test plans, developing test case scenarios, and documenting defects
• Experience in Performance and Security testing is a plus

Non Technical Requirements

• Strong verbal and written communication skills
• Ability to collaborate with cross-functional teams
• Strong analytical and problem-solving skills 
• Critical thinker and detail-oriented
• Time Management & Organization Skills
• Can work under minimal supervision and committed to deliver what is required
• GREAT Attitude: An attitude to ‘test to break’, detail orientation, willingness to learn (tools, processes, methods) and suggest process improvements
• Drive/Passion (goal getter and self-starter)

Work from Anywhere Setup

Work from Home Setup

Note: This is a hybrid-Work From Home opportunity. Regular in-person meetings may be scheduled for key projects and deliverables.

About Anytime Mailbox

Anytime Mailbox, a worldwide trailblazer in the virtual mailbox industry, enables individuals, small businesses, content creators, and digital nomads to establish a real street address with a mailbox at over 2,200 locations across the planet. A virtual mailbox eliminates having to be at a physical location to get postal mail while ensuring you'll never miss your mail. With our easy-to-use app, clients can view and manage their postal mail & packages from anywhere in the world and decide whether they want their mail forwarded, scanned, shredded, or thrown away.

We are genuinely decentralized. Embracing work at home since 2013, we appreciate the value of a flexible schedule and work-life balance. We trust our team members to achieve our common goals that have enabled consistent, rapid promotion from within, long-term relationships, and 100% job satisfaction. Because we are at the starting point of our clients' endeavors, our diverse team members enjoy a shared sense of excitement in solution building. Want to join a team enabling our clients to achieve their dreams? 

Our Culture

Our company culture is focused on creating a sense of family within our team. We believe that by fostering a supportive and collaborative environment, our employees are better able to thrive and achieve their goals. From company-wide events and team-building activities to daily check-ins and one-on-one meetings, we prioritize open communication and support for our team members.

We strive to create a workplace where everyone feels valued and supported, regardless of their background or experience. Our commitment to diversity and inclusivity extends beyond just hiring practices - we work to ensure that our culture and policies reflect our values and promote a sense of belonging for all.

If you're looking for a workplace that feels like family, where you can work with a team that supports and uplifts each other, then we encourage you to apply today. Let's work together to create a workplace culture that fosters growth, collaboration, and success for all.

Apply today and let's see how we can work together to achieve great things!

As a Recruitment Sourcing Specialist you will collaborate and knowledge share across the whole Allegis Global Solutions client portfolio. Building relationships with key stakeholders, maintaining a positive 'can-do' attitude and being persistent in delivering a world-class service are all attributes that are required for this role.  

The key focus for a Recruitment Sourcing Specialist is to execute sourcing strategies and plans focused on passive candidates, with the aim of achieving high quality, cost effective and timely filling of roles. You will work closely with the onsite Recruitment Relationship Manager to provide input into sourcing strategy and real-time feedback on sourcing strategy effectiveness. 

Reporting into the Recruitment Sourcing Team Lead, you will assist in driving best practice sourcing strategies and strive to be an ambassador for the Allegis Global Solutions brand at every interaction.   

Your duties may include, but are not limited to:

• Implementing the sourcing strategy and sourcing qualified candidates for open positions in a designated functional area of the client’s organization.
• Utilizing a variety of sources in line with the client’s branding and social media policies with a focus on direct sourced (passive) candidates.
• Responsibility for being the first point of contact for candidates, delivering exceptional candidate care and ensuring that candidates are effectively pre-screened before inclusion into the recruitment process.
• Qualifying candidates for skill, cultural, and motivational fit, utilizing behavioral based approach and screening criteria defined by the client.
• Maintaining timely and accurate information on all candidate interactions in the database.
• Proactively pipelining talent and creating pre-qualified candidate talent pools in line with the client’s workforce plans.
• Maintaining contact with existing talent pool candidates to obtain and capture up to date market intelligence and briefing them on potential current and future opportunities.
• Assisting with development and implementation of candidate initiatives such as candidate newsletters, marketing campaigns, sourcing strategies, etc.

The Dispute & Support Operations Team Lead will lead a team of Dispute and Support Operations (DSO) Analysts of different levels, completing dispute work on behalf of DPS and VDMS clients.  They are subject matter experts in their field and as such will be a point of contact and escalation within the department for complex dispute matters.  Candidate will establish processes for efficient completion of Prepaid, Debit, and Regionals disputes in order to maximize resource utilization rates and Client recoveries.

Essential Functions

• Oversight and development of a team of analysts, coaching and mentoring team to maximize performance
• Manage methods of delivery through the optimization of established workflows, ensuring that all cases are worked within set timeframes and in accordance with local, federal, and Visa regulations
• Monitor the daily workload and allocate or assign cases based on priority, work type, and available resources
• Strengthen relationships with key Clients and internal business partners including Global Arbitration and Compliance, Processing Sales, Client Support, and various Product organizations 
• Follow established operating guidelines for the delivery of support and standards of performance
• Provide escalation support for complex internal and external dispute related issues
• Provide information and direction to external and internal clients regarding Visa, Plus, and Interlink operating rules and regulations as it applies to disputes, re-presentments, pre-arbitration, pre-compliance, and case filing
• Provide career advancement opportunities (when applicable), timely coaching and performance evaluations and management when necessary
• Open tickets and communicate system or settlement issues to leadership or internal partners
• Communicate via email and phone to Visa DPS Clients and Network associates as necessary
• Work in a matrixed environment
• Potential domestic and international travel may be required
• Work off business hours as required
• A proven track record for identifying and proactively sharing dispute processes that maximize productivity and efficiency

What we expect of you, day to day: 

• Be an escalation point for challenging transactions, HVTs (High Value Transactions), or clients/CSM (Customer Success Manager) requests 

• Ensure the effective and efficient week-to-week operations of the TSS team - and that daily and weekly targets are met 

• Cleary communicate changes to process, procedure and client specific updates with the team 

• Deliver the monthly team QA and review sessions, focused on transaction reviews and HVTs 

• Support the TSS Team Manager in identifying insights and actions from Weekly and Monthly MI (Management Information) reporting 

• Support the TSS Team Manager with internal (e.g. Customer team) and external (e.g. client) meetings where needed - taking the lead where relevant 

• Identify and diagnose people, process, or system problems → implement a short-term fix → plan out any long-term solution, working with other stakeholders where needed 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

This role will primarily support management of day to day operational activities within the global Intercompany team. This role will support the manager in executing operating plans such as putting controls in place to ensure quality and timeliness of output, reporting gaps and recommending process improvements for more efficient service delivery.  The role will involve day to day management of the team to ensure compliance with applicable accounting standards, policies, and procedures.

Team Lead will support management of day-to-day operational activities within the global Fixed Asset team. This role will support the manager in executing operating plans such as putting controls in place to ensure quality and timeliness of output, reporting gaps and recommending process improvements for more efficient service delivery.  The role will involve day to day management of the team to ensure compliance with applicable accounting standards, policies, and procedures.

• Review Journal Entries, Quarterly report, and monthly depreciation calculation and posting
• Reconcile fixed assets transactions and monthly report
• Review the preparation and analysis of the monthly reconciliation of the fixed asset subsidiary ledger to the general ledger
• Ensure compliance in accordance with the principles for recording, disposing, transferring, impairing, and depreciating assets.  
• Monitor the status of CIP projects/assets and on-going communication with business partners to ensure assets are placed into service in a timely manner, recorded and tagged as such.
• Ensure that the risk of errors is minimized within the balance sheet and income statement when the financial statements and management accounts are produced
• Assist with annual audits
• Identify and analyze complex issues and recommend solutions or alternatives.
• Act as – first level escalation point for questions and issue resolutions ensuring issues are addressed on a timely manner Responsible for escalating the issues further as and when necessary.
• Provide regular performance and operational progress reports to managers to ensure issues are being flagged on a timely manner and ensures performance/operational gaps are addressed.
• Responsible for the implementation of team’s business continuity plan.
• Recommends resource planning solutions for changing resource loading and work volumes.
• Sets performance and behavioral expectations.  Conducts regular review, provide feedback and coaching, and other developmental, training and learning opportunity plans to ensure the success of the individuals within the team.
• Lead short term projects and supports medium to long term projects and contribute to long term initiatives planning.  
• Develop strong stakeholder relationship by ensuring escalations are managed effectively and proactively and elevating it further as and when necessary.
• Ensure team compliance to and delivery of service level agreements, policies and procedures as a agreed with the Manager.

The Program Coordinator will join a team of professionals working in a fast-paced, team environment. The Program Coordinator facilitates and manages various processes (client-specific) within the contingent worker lifecycle from onboarding through offboarding. The Program Coordinator also provides first-level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management, and offboarding.
• Document all client-reported issues and track resolution through to completion, ensuring high customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.
• Conduct research and analysis to resolve client or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (i.e. pending end of assignments, invoicing, time and expense management, and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed promptly so the contractor can start assignments on time.

This role will primarily support management of day to day operational activities within the global reconciliation team. This role will support the manager in executing operating plans such as putting controls in place to ensure quality and timeliness of output, reporting gaps and recommending process improvements for more efficient service delivery.  The role will involve day to day management of the team to ensure compliance with applicable accounting standards, policies, and procedures.

• Oversee balance sheet account reconciliation activities, from preparation, review, and approval.
• Ensure clarity and consistency of control documentation produced for balance sheet accounts.
• Escalate reconciling items for correction and adjustments prior to filing SEC reports.
• Escalate aged reconciliation variances to assist with corrections in the general ledger.
• Support cross-functional and cross-regional process alignment and standardizations within functional accountability.
• Ensure team's adherence to all Sarbanes-Oxley, internal policies, audit procedures and regulations to ensure fully compliance with established control points.
• Serve as the point of contact during external and internal audits.
• Identify and analyze complex issues and recommend solutions or alternatives.
• Act as – first level escalation point for questions and issue resolutions ensuring issues are addressed on a timely manner Responsible for escalating the issues further as and when necessary.
• Provide regular performance and operational progress reports to managers to ensure issues are being flagged on a timely manner and ensures performance/operational gaps are addressed.
• Responsible for the implementation of team’s business continuity plan.
• Recommends resource planning solutions for changing resource loading and work volumes.
• Sets performance and behavioral expectations.  Conducts regular review, provide feedback and coaching, and other developmental, training and learning opportunity plans to ensure the success of the individuals within the team.
• Lead short term projects and supports medium to long term projects and contribute to long term initiatives planning.  
• Develop strong stakeholder relationship by ensuring escalations are managed effectively and proactively and elevating it further as and when necessary.
• Ensure team compliance to and delivery of service level agreements, policies and procedures as a agreed with the Manager.

Team Summary

Visa Consulting and Analytics (VCA) is the externally facing strategy consulting group of Visa. We draw on our expertise in strategy consulting, data analytics, and pragmatic industry experience to develop fact-based recommendations to improve client performance.

Our clients span the continuum of companies that participate in the payment card industry, to include financial institutions, merchants, fintechs, acquirers, and payment processors.

VCA Managed Services (VMS) is an augmentation of Visa’s consultancy offering, supporting the execution and implementation of recommendations to help scale competitive advantage and operate to succeed in the digital age.

What a Consulting Delivery Lead for Visa Managed Service (VMS) in VCA does at Visa:

Reporting into the Head of VCA Philippines, the successful candidate will be a seasoned consultant who will identify common client needs, and is responsible in developing offerings that leverage Visa’s extensive capabilities, subject matter expertise, collaborate with third-party partners, price the solution appropriately, pitch the client, close the sale, and oversee delivery.

The role will collaborate with a host of internal and external partners to develop, sell, and deliver solutions. This person will articulate the value proposition to clients, customize the offerings as needed to address client feedback,  close the sale, and ultimately lead the execution of the services.

This role is required to  flex across various client stakeholders, to include those in digital, data sciences, marketing, CRM, payments, and fraud/risk.

Key responsibilities:

Consultative Selling

• Uncover client needs, challenges, and opportunities with respect to managed services
• Present solutions to clients that address their needs
• Quantify the value and differentiation of the solution for clients
• Identify the client decision-making stakeholders and processes

Offering Development

• Identify white space challenges and opportunities across client sets
• Develop bespoke and scalable products leveraging Visa assets and, as needed, third-party partner assets
• Identify third-party partners who can complement and supplement solution sets
• Define the value proposition and develop sales collateral, including sales presentations and “tear sheets”
• Develop product pricing strategy, ensure product profitability

Solution Delivery

• Strong project/program management skills
• Demonstrated experience delivering flawlessly

Customer Centricity

• Strong executive presence
• Speak to technical and non-technical aspects of solutions
• Be comfortable working across the spectrum of Visa clients, from institutional banking relationships to fintech startups

Industry Knowledge

• Maintain deep understanding of competitive environment for Visa solutions
• Leverage that understanding to shape solutions that differentiate Visa

Communications

• Demonstrate executive presence in leading conversations with clients
• Communicate across functional stakeholders (for varying levels and technical expertise)
• Possess strong diplomacy skills and fosters goodwill between different groups
• Coach teams

People Leadership

• Demonstrate ability to structure a team and lead high-performers to even higher performance levels

Why this is important to Visa

VCA Managed Service (VMS) is scaling rapidly across the AP region providing clients a full cycle solution for the implementation of enterprise programs and portfolio strategies.  Managed Services acts as a true extension of Visa Clients’ team bringing together expertise, capabilities, resources, and scale to enhance performance and increase profitability.  Managed Services engagements cover a wide variety of client strategic imperatives, from driving profitable lifecycle programmes, to implementation of new capabilities or Visa products, to building new digital customer journeys.  VMS not only drives significant partnership value and strengthens Visa’s relationships with our clients, but it also enables rapid implementation of key priorities, which drive incremental revenue back to both the client as well as Visa.

As a Recruitment Coordinator, you will support the client recruitment teams and have responsibility for candidate care and administrative support associated with a candidate’s application process through to their onboarding. You must be willing to work on night shift schedule and in Ortigas.

As a Recruitment Coordinator, you will possess strong attention to detail and accuracy and will be able to identify potential risks or issues associated with a candidate’s application or onboarding process and take corrective measures to mitigate.

Reporting into the Recruitment Administration Team Lead, you will assist in driving high quality candidate care and strive to be an ambassador for the Allegis Global Solutions brand at every interaction.   

Your duties may include, but are not limited to:

• Providing support to the recruitment team by completing designated activities within agreed timeframes.
• Maintaining consistent communication with candidates throughout the onboarding process, to manage requirements and expectations.
• Initiating and monitoring onboarding activities as per client process.
• Maintaining audit-ready offer and onboarding materials, resolving issues and escalating as needed.

As a Recruitment Coordinator, you will support the client recruitment teams and have responsibility for candidate care and administrative support associated with a candidate’s application process through to their onboarding. You must be willing to work on the night shift schedule and in Ortigas.

As a Recruitment Coordinator, you will possess strong attention to detail and accuracy and will be able to identify potential risks or issues associated with a candidate’s application or onboarding process and take corrective measures to mitigate them.

Reporting to the Recruitment Administration Team Lead, you will assist in driving high-quality candidate care and strive to be an ambassador for the Allegis Global Solutions brand at every interaction.   

Your duties may include, but are not limited to:

• Providing support to the recruitment team by completing designated activities within agreed timeframes.
• Maintaining consistent communication with candidates throughout the onboarding process, to manage requirements and expectations.
• Initiating and monitoring onboarding activities as per client process.
• Maintaining audit-ready offers and onboarding materials, resolving issues, and escalating as needed.

The Program Coordinator will join a team of professionals working in a fast-paced, team environment. The Program Coordinator facilitates and manages various processes (client-specific) within the contingent worker lifecycle from onboarding through offboarding. The Program Coordinator also provides first-level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management, and offboarding.
• Document all client-reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.
• Conduct research and analysis to resolve client or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (i.e. pending end of assignments, invoicing, time and expense management, and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed promptly so the contractor can start assignments on time.

The Program Coordinator will join a team of professionals working in a fast-paced, team environment. The Program Coordinator facilitates and manages various processes (client-specific) within the contingent worker lifecycle from onboarding through offboarding. The Program Coordinator also provides first-level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management, and offboarding.
• Document all client-reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.
• Conduct research and analysis to resolve client or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (i.e. pending end of assignments, invoicing, time and expense management, and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed promptly so the contractor can start assignments on time.

The Program Coordinator will join a team of professionals working in a fast-paced, team environment. The Program Coordinator facilitates and manages various processes (client-specific) within the contingent worker lifecycle from onboarding through offboarding. The Program Coordinator also provides first-level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management, and offboarding.
• Document all client-reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.
• Conduct research and analysis to resolve client or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (i.e. pending end of assignments, invoicing, time and expense management, and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed promptly so the contractor can start assignments on time.

The Program Coordinator will join a team of professionals working in a fast-paced, team environment. The Program Coordinator facilitates and manages various processes (client-specific) within the contingent worker lifecycle from onboarding through offboarding. The Program Coordinator also provides first-level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management, and offboarding.
• Document all client-reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.
• Conduct research and analysis to resolve client or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (i.e. pending end of assignments, invoicing, time and expense management, and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed promptly so the contractor can start assignments on time.

As a Recruitment Coordinator, you will support the client recruitment teams and have responsibility for candidate care and administrative support associated with a candidate’s application process through to their onboarding. You must be willing to work on the night shift schedule and in Ortigas.

As a Recruitment Coordinator, you will possess strong attention to detail and accuracy and will be able to identify potential risks or issues associated with a candidate’s application or onboarding process and take corrective measures to mitigate them.

Reporting to the Recruitment Administration Team Lead, you will assist in driving high-quality candidate care and strive to be an ambassador for the Allegis Global Solutions brand at every interaction.   

Your duties may include, but are not limited to:

• Providing support to the recruitment team by completing designated activities within agreed timeframes.
• Maintaining consistent communication with candidates throughout the onboarding process, to manage requirements and expectations.
• Initiating and monitoring onboarding activities as per client process.
• Maintaining audit-ready offers and onboarding materials, resolving issues, and escalating as needed.

The Program Coordinator will join a team of professionals working in a fast-paced, team environment. The Program Coordinator facilitates and manages various processes (client-specific) within the contingent worker lifecycle from onboarding through offboarding. The Program Coordinator also provides first-level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management, and offboarding.
• Document all client-reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.
• Conduct research and analysis to resolve client or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (i.e. pending end of assignments, invoicing, time and expense management, and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed promptly so the contractor can start assignments on time.

AppEvolve is seeking a Tech Lead to join our team. As a Tech Lead at AppEvolve, you will play a vital role in leading a team of developers and guiding the technical direction of our projects. You will work closely with our clients to understand their business needs and translate them into technical solutions.

About AppEvolve:

AppEvolve is a leading software development agency that specializes in custom software solutions. We work with clients from various industries to deliver innovative and impactful software applications. Our team is made up of talented and passionate individuals who are dedicated to creating high-quality software.

Responsibilities:

• Lead a team of developers, providing guidance and support
• Collaborate with clients to gather requirements and translate them into technical solutions
• Design, develop, and test software applications
• Ensure the quality and performance of the software applications
• Mentor and guide junior developers
• Stay up-to-date with the latest technologies and industry trends

Requirements:

• 10+ years of experience in software development
• Strong technical skills in programming frameworks such Django and or React/NextJS
• Experience leading a team of developers
• Excellent problem-solving and communication skills
• Ability to work well in a fast-paced and collaborative environment
• Bachelor's degree in Computer Science or a related field

If you are a motivated and experienced Tech Lead looking for an exciting opportunity to make a difference, we would love to hear from you.

• 10+ years of experience in software development
• Strong technical skills in programming frameworks such Django and or React/NextJS
• Experience leading a team of developers
• Excellent problem-solving and communication skills
• Ability to work well in a fast-paced and collaborative environment
• Ability to work during US business hours
• Bachelor's degree in Computer Science or a related field

• Fun Remote Environment with Global Team
• Travel Opportunities
• Gym Membership
• Home Office Credit
• Remote Work Opportunity
• HMO
• Competitive Salary

If you are passionate about cloud-based solutions and looking for a challenging role in a fast-growing company, apply now to join the AppEvolve team as an AWS Solutions Architect. We look forward to hearing from you!

Position: Lead Generation Specialist

Working Hours: Monday - Friday; 8:00am - 4:30am EST

Salary Range:  USD 1,200 - USD 1,500/month

Main Responsibilities:

• Conduct research to identify potential leads and gather relevant information such as company size, market segment, decision makers, and contact information
• Use various tools and resources to generate leads and approach potential clients in a professional and effective manner
• Analyze data to evaluate the quality of leads and prioritize them based on their potential to
• convert into clients
• Communicate with clients to understand their specific needs and requirements, and tailor the lead generation approach accordingly
• Build and maintain relationships with potential clients in order to increase the conversion rate of leads into clients
• Monitor industry trends and developments to stay up-to-date with the latest lead generation strategies
• Report regularly on lead generation activities and outcomes to the team and clients

• 3 - 8 years of lead generation experience
• Bachelor's degree in Marketing, Business Administration, or related field
• Proficiency in CRM software preferably Aspire
• Excellent communication and interpersonal skills
• Strong understanding of marketing and advertising principles and practices
• Proven track record of generating high-quality leads and achieving targets
• Highly organized, detail-oriented, and analytical, with the ability to multitask in a fast-paced
• environment.

As a Recruitment Coordinator, you will support the client recruitment teams and have responsibility for candidate care and administrative support associated with a candidate’s application process through to their onboarding. You must be willing to work on the night shift schedule and in Ortigas.

As a Recruitment Coordinator, you will possess strong attention to detail and accuracy and will be able to identify potential risks or issues associated with a candidate’s application or onboarding process and take corrective measures to mitigate them.

Reporting to the Recruitment Administration Team Lead, you will assist in driving high-quality candidate care and strive to be an ambassador for the Allegis Global Solutions brand at every interaction.   

Your duties may include, but are not limited to:

• Providing support to the recruitment team by completing designated activities within agreed timeframes.
• Maintaining consistent communication with candidates throughout the onboarding process, to manage requirements and expectations.
• Initiating and monitoring onboarding activities as per client process.
• Maintaining audit-ready offers and onboarding materials, resolving issues, and escalating as needed.