Salary: P40,000 to P50,000 (Monthly Package)

Schedule: Monday – Friday (9:00 AM - 6:00 PM AEST)

What are we looking for?

Skills Required:

• 5 years of experience in end-to-end recruitment.
• At least 1 year experience handling financial services in either USA, UK and AU.
• Excellent communication skills.

Nice to Have:

• Understanding of any Applicant Tracking System.
• Exposure in multiple markets aside from Financial Services.

What will you do?

• Manage end to end recruitment for all open positions.
• Conduct recruitment strategy meetings with Hiring Managers.
• Provide daily/weekly reports to hiring managers on a timely basis.
• Develop talent pools through various sourcing platforms.
• Develop easy to use recruitment templates and forms (CV templates, reference check forms, common email templates, recruitment manuals, etc.).

Join the awesome team and enjoy these benefits & perks:

• Hybrid work setup (2 to 3 days per week and during client visits)
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

ConnectOS is a top-rated employer of choice, independently validated by the market. From hiring one person to building a large team, we connect companies around the world with ready-now talent across a range of industries, functions and more than 80 job categories.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Lead Qualifier

Working Hours: Monday to Friday  9 am - 6 pm / 10 am - 7 pm SG Time 

Salary Range: 1,000 - 1,200 USD/month

Holidays: PH Holidays

About the company: 

A luxury interior design and architectural studio delivering exceptional residential and commercial interiors worldwide.

About the role:

We are seeking a self-motivated lead specialist for an Interior Design business, covering high-end residential and hospitality in Singapore and Dubai.

Duties and Responsibilities:

• Identify potential customers and generate new business opportunities for the company via LinkedIn, emails, and calls. (Our ideal client is quite niche and hard to reach, Ultra high net worth individuals, plus developers. So its not a huge number of outreach, much more targeted approach to lead generation.)
• Contact and qualify potential customers
• Set appointments and follow up on leads
• Track progress toward meeting sales goals
• Collaborate with the sales team to develop strategies for reaching sales targets
• Use customer relationship management (CRM) software to manage leads and sales activities
• Stay up-to-date on market trends, competition, and industry developments
• Attend networking events and tradeshows to build relationships and generate leads
• Provide regular reports on sales activities and results to management

• At least one year of experience in sales
• Proficiency in customer relationship management (CRM) software
• Strong verbal and written communication skills
• Ability to build and maintain relationships with potential clients
• Knowledge of sales techniques and strategies
• Strong problem-solving and negotiation skills
• Time management and organizational skills
• Ability to work independently and as part of a team
• Flexibility and adaptability to change
• A desire to learn and grow in the sales field
• Bachelor's degree in business or a related field

This role is perfect for an experienced Customer Service Representative who desires to be part of a rapidly growing company that has a diverse team all around the world.


Company Profile:

Our client brings greater business efficiency and value to self-storage operators by automating the lien to auction process. Using an AI-enabled SaaS solution, they simplify the cumbersome task of managing delinquent tenant accounts from notification and advertisement through to auction.

Since launching in 2020, our client has emerged as a trusted partner in self-storage, bringing the benefits of automation to a rapidly growing commercial real estate sector.

Our client operates in the Self-Storage Real Estate prolific industry. The market counts more than 65,000 Locations across the US. They provide an automation solution that provides value to self-storage operators in several meaningful and proven ways. Automating the payment collections to avoid the lien process risks, maximize revenues, payments, reduction of bad debt and overall consistent tenant collection reminder experience. They currently automate the liens for clients located across all states. Their company is growing fast, is building up its talented leadership team to maximize quality growth and leadership in the marketplace.

Overall purpose and responsibilities of the role:
The Customer Service Representative will play a crucial role in ensuring the satisfaction and success of the customers, you will be main responsible in providing exceptional support, address inquiries and resolve issues using Zendesk to enhance the overall customer experience.

Duties & Responsibilities:


1. Customer Support: Respond to customer inquiries promptly and professionally via various channels, including email, chat, and phone, utilizing Zendesk as the primary support platform.Assist customers with product-related questions, technical issues, and general queries.Provide step-by-step guidance on software usage, features, and troubleshooting, leveraging Zendesk's features for efficient issue resolution.

2. Issue Resolution: Investigate and analyze customer issues to identify root causes and provide effective solutions, using Zendesk's ticketing system to manage and track customer cases.Collaborate with the technical support team to escalate and resolve complex technical problems, documenting the resolution process within Zendesk.

3. Product Knowledge: Maintain a deep understanding of our SaaS products and stay updated on new features and updates, updating Zendesk's knowledge base for customer self-service.Educate customers on the benefits and capabilities of our software, utilizing Zendesk for creating and sharing relevant documentation.

4. Customer Education: Conduct product demonstrations and training sessions for customers to enhance their understanding and utilization of our SaaS solutions, leveraging Zendesk for scheduling and tracking training sessions.Develop and update knowledge base articles and tutorials in Zendesk for self-service customer support.

5. Customer Feedback: Actively gather customer feedback and insights to share with the product development team for continuous improvement, using Zendesk surveys and feedback tools. Advocate for customer needs and preferences within the company to drive enhancements to our SaaS offerings, with Zendesk as a central platform for feedback aggregation.

6. Documentation: Maintain accurate and detailed records of customer interactions, issues, and resolutions in Zendesk, ensuring data integrity and accessibility for future reference.

7. Cross-functional Collaboration: Collaborate with sales, marketing, and product teams to ensure a cohesive customer experience throughout the customer lifecycle, utilizing Zendesk integrations to streamline communication and information sharing. Provide insights to the sales team based on customer interactions to support upselling and retention efforts, with Zendesk as a central repository for customer information.

Skills & Qualifications:

• High School diploma is required; bachelor’s degree is preferred.
• Minimum of 4 to 5 relevant experience in customer service, preferably in Saas or technology-related industry.
• Proven 3 years of experience using Zendesk.
• Familiarity with CRM software and support ticketing systems
• With technical aptitude and the ability to quickly learn and understand software applications.
• With customer-centric mindset with a passion for delivering exceptional service.
• Excellent analytical, organizational, and problem-solving skills.
• Strong communication skills, both written and verbal.
• Ability to work in a fast-paced and dynamic environment.

This role is perfect for an experienced Accountant who desires to be part of a rapidly growing company that has a diverse team all around the world.

Company Profile:

Our client brings greater business efficiency and value to self-storage operators by automating the lien to auction process. Using an AI-enabled SaaS solution, they simplify the cumbersome task of managing delinquent tenant accounts from notification and advertisement through to auction.

Since launching in 2020, our client has emerged as a trusted partner in self-storage, bringing the benefits of automation to a rapidly growing commercial real estate sector.

Our client operates in the Self-Storage Real Estate prolific industry. The market counts more than 65,000 Locations across the US. They provide an automation solution that provides value to self-storage operators in several meaningful and proven ways. Automating the payment collections to avoid the lien process risks, maximize revenues, payments, reduction of bad debt and overall consistent tenant collection reminder experience. They currently automate the liens for clients located across all states. Their company is growing fast, is building up its talented leadership team to maximize quality growth and leadership in the marketplace.

Overall purpose and responsibilities of the role:

The accountant will manage the monthly closing activities. The ideal candidate will be responsible for ensuring accurate and timely financial reporting, maintaining our accounting records, and contributing to the overall efficiency of the finance department.

Duties and Responsibilities:

1. Manage Monthly Closing Activities: Oversee and execute the end-to-end process of monthly closing activities. This includes preparing and reviewing journal entries, account reconciliations, and financial statements to ensure accuracy and compliance with accounting standards.

2. Financial Reporting and Analysis: Generate and update management reports, providing insightful analysis on financial results, including variances to budget and prior periods. Collaborate with the management team to discuss financial performance and recommend strategies for improvement.

3. Software Proficiency: Utilize accounting software such as QuickBooks for day-to-day accounting tasks. Leverage ADP for payroll processing and Excel for data analysis and reporting. The ability to integrate data across these platforms for comprehensive financial management is essential.

4. Process Improvement: Continuously identify and implement process improvements to streamline accounting operations and enhance the accuracy and efficiency of the monthly close process.

5. Team Collaboration: Work closely with other team members and departments to ensure a cohesive approach to financial management. Provide support and training to junior staff as needed.

6. HR & Administrative support: Support CEO with activities such as fundraising paperwork, hiring, sending docu-signs, organizing contracts, documents, maintaining the FP&A drive

7. Managing vendor and critical payments renewals: Planning and managing the payment of our vendors, maintaining trust with them and ensuring key payments and renewals are done timeline such as company insurances, payroll etc.

• Bachelor’s degree in Accounting, Finance, or a related field.
• Minimum of 5 years of experience in accounting, with a strong focus on monthly closing activities.
• Proficiency in QuickBooks, ADP, and Microsoft Excel.
• Strong understanding of GAAP and financial reporting standards.
• Excellent analytical, organizational, and problem-solving skills.
• Strong communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Detail-oriented with a commitment to accuracy and timeliness.
• CPA would be a plus

Job type: Permanent

Emp type: Full-time / Direct Employment

Schedule: Monday to Friday (8:00 am – 5:00 pm EST; including 1-hour break)

Location: Work-from-home

Industry: Software

Company Profile:

Our client is a boutique real estate firm specializing in unique and luxury properties in Newport, RI and the surrounding areas. The real estate firm was founded by two partners and was a well- known international entrepreneur who created, marketed, and sold very high value real estate. While the firm was formed in 2010, the partners' working relationship dates back to 2001. Through fifteen plus years of their successful working relationship, they built an impressive network and database for marketing and selling luxury real estate.

Overall purpose and responsibilities of the role:

The role will provide support to the accounting and will work on various functions specifically on the AR and AP side, and this will be directly reporting to the accounting supervisor.

Duties & Responsibilities:

• Performs competent general accounting tasks but not limited to.
• Implements the company’s accounting control procedures.
• Must apply and perform the following: Understand and master work-flow processes, Problem Solving and Analysis, Time Management, Project Monitoring and Reporting.

Skills & Qualifications:

• Candidate must possess at least a Bachelor’s/College Degree in Accountancy. CPA is not required.
• At least one (1) year work experience
• Proficient in Microsoft.
• Preferably someone knowledgeable with QuickBooks.
• Knowledgeable on BIR and other government remittances.

Behavioral Competencies:

• Must have excellent problem solving and multi-tasking skills, detailed oriented, high level of accuracy, willing to be trained.
• Honest, Organized, Diligent, Flexible, Minimum work supervision and Results Oriented

Other details:

• Job type: Permanent
• Working hours: Monday-Friday, 9am-6pm (flexible, as long as 8 working hours/day is met)
• Location: Quezon City (Onsite)
• Industry: Real estate
• Expertise: Accounting

** LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES ONLY **

Position : Lead Generation Specialist

Working Hours: TBD

Salary Range : 700-1000 USD/month

Holiday : TBD

About the job:

As a Lead Generation Specialist, you will play a crucial role in our sales team, focusing on outbound sales outreach. Your primary responsibility will be to generate new business opportunities by engaging potential clients through cold emailing and diligent follow-ups.

Duties and Responsibilities:

• Develop an in-depth understanding of Eco-pliant's sustainable packaging products to effectively communicate benefits to potential clients.
• Execute outbound sales strategies, including cold emailing, to identify and engage potential leads.
• Maintain a consistent follow-up routine with prospects to advance them through the sales pipeline.
• Utilize CRM tools like HubSpot, Airtable, and WooCommerce to track and manage lead data efficiently.
• Collaborate with the sales team to refine outreach strategies and share insights from customer interactions.
• Ensure high levels of customer satisfaction and professionalism in all communications.

• Proven experience in lead generation or a similar sales role.
• Exceptional communication skills with fluency in English.
• Proficiency in CRM tools such as HubSpot, Airtable, and WooCommerce.
• Strong attention to detail and the ability to multitask.
• Ability to work independently in a remote setting.
• A passion for sustainability and Eco-pliant’s mission.
• Preferred Skills:
• Analytical mindset with the ability to interpret sales data.
• Familiarity with the sustainable packaging industry.
• Experience in managing pipelines and setting up meetings with executives.

This is a great career opportunity for someone who dreams towork on innovative development projects in a vibrant, generous, and friendly environment.  This is the perfect career move for someone who is looking for excellence, continuous development, and growth as a Senior Application Developer.

Company Profile:

Our client is a European publicly listed company. Their core platform is a payment processing software used by major banks, payment service providers and other financial institutions all over the world. Established in 1988, our client has continually focused on the development and implementation of highly scalable, reliable and flexible card payment processing solutions for an industry leading, end-to-end solution for Card Issuing, Card Acquiring and ATM Services; supporting all aspects of authorization and message switching, transaction routing, merchant acquiring, card issuing, domestic and international clearing with full multi-currency facilities covering 121 currencies for cross-border clearing & settlement of payments.

With offices in Germany, Malta, Jordan, USA and the Philippines, the company’s system is used by well over a hundred banks, payment processors and other financial institutions and is capable of processing more than 7 million transactions an hour. They are currently seeking for an autonomous and highly technical Senior Backend Web Developer to work side-by-side with their foreign counterparts’ team

Duties and responsibilities:

• Participating in the entire application life cycle whilst focusing on coding and debugging.
• Building and performing unit tests.
• Building reusable code and libraries for future use.
• Clearly documenting solutions for all stakeholders.
• Optimizing of applications for maximum performance and scalability.
• Collaborating with other team members to establish objectives and design functional requirements.

• A University Degree in IT or related professional qualifications.
• Minimum of 6+ years of work experience with the ability to use more than one development languages: C/C++, Lua, Ruby, SQL, PL/SQL.
• Good knowledge of software development life-cycle processes.
• Good knowledge of NoSQL databases, ideally ScyllaDB and/or Cassandra would be considered an asset.
• Good knowledge of programming practices would be considered an asset.
• Experience with Continuous Integration and Continuous Deployment.
• Strong organizational and time management skills, with the ability to prioritize across different tasks and meeting deadlines as per business exigencies.
• Strong communication skills in both spoken and written English.
• Interest in learning how the payments industry works and exploring new trends within the industry.

Job Type: Permanent

Emp Type: Full-time

Location: Hybrid (Taguig)

Industry: Information Technology (Software)

Expertise: Software Development

The Program Coordinator will join a team of professionals working in a fast paced, team environment. The Program Coordinator facilitates and manages various processes (client specific) within the contingent worker lifecycle from on boarding through off boarding. The Program Coordinator also provides first level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists and suppliers during all stages of the contract labor acquisition process including but not limited to: interview scheduling, onboarding, worker assignment management, time and expense management and off boarding.
• Document all client reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers and other partners via face-to-face meetings, email and phone.
• Conduct research and analysis to resolve client’s or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLA’s (i.e. pending end of assignments, invoicing, time and expense management and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner so the contractor can start assignment on time.

The Program Coordinator will join a team of professionals working in a fast paced, team environment. The Program Coordinator facilitates and manages various processes (client specific) within the contingent worker lifecycle from on boarding through off boarding. The Program Coordinator also provides first level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists and suppliers during all stages of the contract labor acquisition process including but not limited to: interview scheduling, onboarding, worker assignment management, time and expense management and off boarding.
• Document all client reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers and other partners via face-to-face meetings, email and phone.
• Conduct research and analysis to resolve client’s or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLA’s (i.e. pending end of assignments, invoicing, time and expense management and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner so the contractor can start assignment on time.

The Program Coordinator will join a team of professionals working in a fast paced, team environment. The Program Coordinator facilitates and manages various processes (client specific) within the contingent worker lifecycle from on boarding through off boarding. The Program Coordinator also provides first level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists and suppliers during all stages of the contract labor acquisition process including but not limited to: interview scheduling, onboarding, worker assignment management, time and expense management and off boarding.
• Document all client reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers and other partners via face-to-face meetings, email and phone.
• Conduct research and analysis to resolve client’s or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLA’s (i.e. pending end of assignments, invoicing, time and expense management and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner so the contractor can start assignment on time.

Key Responsibilities

• Maintain rosters in line with business and staff requests.
• Monitor real time activities to ensure adherence to schedule
• Maintain productivity across the Centre.
• Management of Centre KPI’s to ensure a high level of performance.
• Produce highly accurate reports highlighting results across key business drivers, including trends.
• Analysis of data and reporting to identify business opportunities and continuous improvement
• Contributes and collaborates with the team to generate new ideas and suggestions to improve team culture and promote inclusiveness

A Customer Champion Lead / Insights Lead acts as the customer’s voice channel.  This position will have the accountability to work across the organization to ensure that the Company does not only know the sentiments of the customer, but that these are listened to, understood and acted upon.

They have to be customer service winners that genuinely puts customer’s interest on priority.  The Customer champion will be empowered to take a lead in improving customer experience at every stage of interaction.  The lead will be responsible to take on customer focus strategies that will be successfully implemented, executed and reinforced to drive sustainable results / improvements.

The lead must be able to perform root cause and effect analysis, data driven and impact analysis to link these insights and customer data to all KPIs and process. The end result is to effectively support effective performance management.  The customer champion must correlate FCR, eNPS, Resolution, Compliance, TBE and Strength of Offer to deliver solid actions in extending excellent customer experience.

We are looking for a Finance Analyst to focus on Revenue Management and to manage all financial transactions, from fund allocation and deployment, to wallet movements and token buy and sell, to token and NFT investments, and all relevant data tracking for BreederDAO’s gaming operations such as, but not limited to, gas expenses, token purchase and current value, NFT purchase and current value, vesting schedule, etc. To be successful in this role, you should have previous experience with bookkeeping, auditing, understanding of token gains and losses (both realized and unrealized), and a flair for spotting numerical mistakes. Ultimately, you will provide us with accurate quantitative information on the company's financial position, liquidity, and cash flows of our business.

Responsibilities

• Responsible for the maintenance and completion of complex accounting activities, including compiling, analyzing, posting, and reporting complex financial information particularly on token and NFT movements in a timely and accurate manner.

• Ensure the proper tagging of transactions, and accurate reporting and modeling of financial data specifically relating to gas transactions, purchase and current values of token holdings, purchase and current values of NFT holdings, fund deployment.

• Accurate reporting of wallet movements.

• Ensures accuracy and completeness of Gaming Operation’ Financial Statements.

• Monitor financial performance and identify areas for improvement.
• Collaborate with other departments to identify areas for operational improvements to ensure cost effectiveness and efficiency.
• Prepares and distributes various financial reports and models on Gaming Operations BU for Department Heads, Executives, Investors, and DAO Members.
• Develop and implement cost control and revenue management strategies to maximize profits and minimize expenses.
• Recommends effectiveness of investment allocation based on financial data and models presented and created by the same.
• Attends to any ad hoc tasks that may be assigned from time to time
• Other tasks may be assigned

• Accounting experience (at least 1 yr)
• Crypto and Web3 experience is a must.
• Bachelor's degree in accounting, business, finance, economics, or a related field.
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Preferably with previous experience establishing and automating financial processes.
• Proficient personal computer skills including G SUITE (Gdocs, Gsheets, Gslides etc.)
• Proficient financial analytical skills and ability to research variances.
• Ability to maintain the highest level of confidentiality.

This role is responsible for the day-to-day processing of assigned payroll activities for the SEA region. The role will also further support junior members of the team by providing process guidance and leveraging expertise to solve complex process issues in compliance with relevant local regulations, policies, procedures, and methodologies to support the necessary audit requirements.

• Perform complex payroll activities in compliance with established procedures, strategies, and methodologies.
• Perform taxation, legislative and statutory obligations, effective processing and preparation of returns, document management, and maintenance of key processes.
• Lead and support in ensuring up-to-date processes and compliance with legislative, award, and other region-specific changes for accurate payroll processing.
• Contribute as a subject matter expert by applying technical expertise in the overall payroll process.
• Provide guidance and technical expertise to junior members of the team regarding query resolutions for unique cases and process exceptions, completing projects, and performing (sub-process) activities.
• Develop and prepare multiple reports, analyses, and presentations for periodic and ad hoc requirements.
•  Address critical and unique issues with the guidance of the Team Lead for timely resolution of escalated issues. Identify risks and propose ways to prevent the occurrence of similar issues and concerns.
• Work with Team Lead to develop process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
•  Create and update SOP/DTP of current and new processes and incorporate documentation updates as required.
• Resolve identified issues and keep the Team Lead updated for open or ongoing concerns.
• Be involved in various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Facilitate audit-related programs.
• Perform complex tasks in compliance with service level agreements, processes, policies, procedures, and SOX & internal controls.
• Lead and support key projects, audit reviews, activities, and documentation.