Position Type :

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Education Desired :

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GENERAL DUTIES & RESPONSIBILITIES
• Oversees a team of Customer Service Representatives who handle customer service inquiries and problems.
• Monitors operations to ensure adherence to service level standards and company/department policies and procedures.
• Acts as an escalation point for resolving customer issues.
• Evaluates the quality of representatives’ calls and provides feedback on strengths and areas for improvement.
• Provides input for performance appraisals.
• Provides coaching and mentoring to less experienced call center personnel.
• Takes calls in the queue as needed.
• Ensures new representatives are set up with appropriate software and systems.
• Recommends streamlining opportunities and process improvements.
• May communicate with clients, vendors and other departments to ensure quality service delivery and customer satisfaction.
• May be responsible for training Customer Service Representatives.
• May serve as a backup to the supervisor in their absence.
• Other related duties assigned as needed.

EDUCATION REQUIREMENTS
High school diploma or GED

GENERAL KNOWLEDGE, SKILLS & ABILITIES
• Knowledge of the company’s products, services and business operations to enable resolution of customer inquiries
• Excellent customer service skills that build high levels of customer satisfaction
• Excellent verbal and written communication skills
• Computer navigation and operation skills
• Demonstrates effective people skills and sensitivities when dealing with others
• Ability to work both independently and in a team environment

FIS JOB LEVEL DESCRIPTION
Senior level role. Highly-skilled with extensive proficiency. Responds to a high volume of inquiries about FIS’s products and services. Plays a lead role in customer escalations. Questions and issues often deviate from standard scripts and procedures. Handles situations which require adaptation of response or extensive research. Requires advanced problem solving. Coaches and shares information with professionals with less experience and/or expertise. Works under general supervision with latitude for independent judgment. Typically requires four or more years of experience in a call center or customer service-related job in a service industry with at least one year in a senior level job. One or more years financial services experience is preferable.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

About You  

Do you have a strong interest in environmental, social, and governance issues?  Do you love working with data, attention to detail, and looking for multiple sources to validate your research? Do you strive for operational excellence and productivity? Are you very reliable and do you meet the high-quality standards of a premium product?  Do you have excellent English writing and communication skills with an analytical mindset coupled with critical thinking?  Furthermore, are you a resourceful problem-solver who can cooperate well with different departments? Are you not satisfied with the status quo and constantly think of ways to improve and develop as an individual? Do you have a willingness to learn new processes and technologies?  Are you a team player with the ability to deliver agreed upon tasks within deadlines?  Are you open to challenge and develop yourself though training and self-study?  Do you drive for results and deliver on agreements, bringing tasks to a successful conclusion? 

If the answer is YES and you love to work as hard as you play - this might be the perfect role for you! 

Your Responsibilities  

As a RepRisk® Junior Business Information Analyst, your focus is the creation and maintenance of RepRisk’s datasets focused on companies and infrastructure projects which are vital inputs to the ESG Research, Products, and Sales departments through the RepRisk® ESG Risk Platform.  Part of your responsibilities would include matching client company records that were not automatically matched to the RepRisk database by our internal tools.  You will also be responsible for the accuracy and maintenance of entities in the RepRisk database by performing scheduled reviews, cleanups, and special projects. The position will also expose you to other special tasks as needed.  The work includes analysis, data management and quality control, as well as encoding and clerical tasks. 

This role will report directly to the Business Information Research Team Leads in the Manila office.  Moreover, you will: 

• Create and maintain RepRisk’s datasets focused on companies, NGOs, infrastructure projects, etc. associated with environmental, social, and corporate governance issues 

• Research, validate and encode relevant data, assuring the quality of entity level information before entering it into the RepRisk database in accordance with RepRisk standards 

• Responsible for the accurate, timely and comprehensive updates of RepRisk’s datasets including structure and relationships (subsidiaries, affiliates, etc.) and associated corporate actions resulting from M&As, spin-offs, reorganizations, and other corporate actions 

• Match client-provided entities with the entities in the RepRisk database 

• Work with the Business Information Research Leads and other Business Information Research Analysts to ensure projects are completed in timely manner   

• Extract entity information using proprietary tools for entity matching 

• Be assigned as “point person” to oversee different projects/tasks and assist other Analysts  

• Perform other ad hoc tasks as needed 

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Data Services Associate, you will be working with different tools and databases to review data. You are responsible for executing processes as defined by the client and/or management. The role requires keen attention to detail while maintaining productivity at defined proficiency levels and an aptitude to learn new processes.  

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Execute processes assigned by the client and/or management.
• Ensure defined productivity targets are met.
• Ensure defined quality targets are met.
• Identify process improvement opportunities as they arise.
• Reports process deficiencies to ensure accurate execution of tasks.
• creating and finishing projects assigned by the client. 
• Collaborate with internal and external teams in completing projects.
• Review submissions.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr.

• An analytical and critical thinker, with an eye for even the most minute of details.
• Passionate about client satisfaction.

YOU HAVE…

• Bachelor's / College Degree in any field you’re passionate about!
• Previous experience in a related field is a plus.
• Basic knowledge of Salesforce is a plus.
• Experience in using CRM and other similar applications or tools.
• Basic knowledge of cloud-based applications such as Google Drive, Google Sheets, Google Docs and MS Office applications.

• Training & Development

• Mental Health Program
• Philhealth Coverage

About the job

Reporting to the Shopkeeper, this Associate role's main responsibility is to ensure an enjoyable, convenient and successful shopping and buying experience that leads to increased sales and sustained long-term profitability. He/she also ensures satisfied customers, develop and execute sales steering and selling the IKEA way.

Your assignment

• You actively approach customers who you see require additional help. You identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations;
• You ensure the shop is in excellent shape as new and fully and efficiently stocked with the four merchandising basics in place at all times and that the IKEA product range is presented in ways that inspire and satisfy customers;
• You understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet;
• You keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience;
• You convey passion about IKEA products and actively learn about their features and benefits, and you share this knowledge with customers and colleagues.

Position Description:

The Client Care Associate will be part of our Client Services team within the Global Contact Center organization and will be responsible for supporting financial institutions and partners with our Visa Commercial Solutions and Visa Direct products. As a Client Care Associate, you will be working with external clients and banks along with internal Technical Solutions, Compliance, Treasury, Product and Technical teams regarding issue management and support for Visa Commercial Solutions and Visa Direct Products/Services.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Specific Responsibilities will include:

* Provide service to clients via phone calls and online support cases that are advanced and escalated (Level 2 support)

* Investigate and research issues, gather additional information as needed, to successfully resolve or re-route the issue. Determine which issues need escalation or routing to other internal teams

* Identify file formats and connection errors (APIs, STFP, JSON, SWIFT- PACS, MT, ISO, Etc.) to determine if sufficient information is provided for issue resolution

* Build strong customer relationships with the ability to simplify complex problems to support business and clients’ needs

* Partner across teams and departments for process improvement initiatives

* Assist/train clients to address questions that may come up regarding the funds movement

* Comfortable with global banking protocols, i.e. account numbers, IBAN, CLABE, SWIFT BIC ET. To provide clients with help regarding these types of questions. Ability to validate the client has provided right information per Visa rules to initiate wire transfers efficiently

* Perform all related duties and special projects as assigned

* Participate in all required training sessions for compliance (OFAC, AML, etc.)

* Shift scheduling will be determined upon filling positions, with 24 by 7 operating hours

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Data Services Associate, you will be working with different tools and databases to review data. You are responsible for executing processes as defined by the client and/or management. The role requires keen attention to detail while maintaining productivity at defined proficiency levels and an aptitude to learn new processes.  

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Execute processes assigned by the client and/or management.
• Ensure defined productivity targets are met.
• Ensure defined quality targets are met.
• Identify process improvement opportunities as they arise.
• Reports process deficiencies to ensure accurate execution of tasks.
• creating and finishing projects assigned by the client. 
• Collaborate with internal and external teams in completing projects.
• Review submissions.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr.

• An analytical and critical thinker, with an eye for even the most minute of details.
• Passionate about client satisfaction.

YOU HAVE…

• Bachelor's / College Degree in any field you’re passionate about!
• Previous experience in a related field is a plus.
• Basic knowledge of Salesforce is a plus.
• Experience in using CRM and other similar applications or tools.
• Basic knowledge of cloud-based applications such as Google Drive, Google Sheets, Google Docs, and MS Office applications.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

Carousell is seeking a skilled Group Tax Associate Manager to join our corporate controllership team. In this role, you will work closely with finance teams across the organization, leveraging your expertise in tax within the APAC region. Reporting to the Group Head of Tax and Treasury in Bangalore, you will play a key role in shaping and executing our tax projects. The ideal candidate will bring extensive experience in managing tax function and a proven track record in the APAC market

Roles and Responsibilities:

• Ensure tax compliance and timely filing of returns  - handle tax compliance processes for corporate income tax, indirect tax (eg GST, VAT, SST or equivalent), WHT, Stamp Duty. This requires working with the tax agents and the controllers to ensure that all returns are filed and payments are made within the prescribed timelines. 

• Review tax computations and provide tax advisory and support to business groups

• Collaborate with external professionals and local tax authorities to manage tax-related matters and address tax queries

• Tax Controversy – assist with tax enquiries/ tax audits for the key jurisdictions under coverage.

• Assist with tax provisioning 

• Transfer Pricing - assist with transfer pricing compliance obligations (where required).

• Analyze and interpret the impact of changes to laws and regulations on tax liabilities and tax structuring

As Business Controller for Cloud & Infrastructure and Banking Operations Controlling, you will be a member of the Group Business Controlling Team. Your expertise will be crucial in ensuring cost-effectiveness and adherence to deadlines. In this context, your financial performance analysis and business insights will be crucial for the steady improvement of Avaloq’s business growth and profitability. Your Business Partners, such as Division Heads, Product Owners, and Project Managers, will rely on your facts-based financial reports with gap analysis and action plans to achieve high-reaching goals. Your talent in monitoring, steering, and communicating financial performances is your best skill to support Avaloq’s success story. In this role, you will work in close cooperation with the Group Controlling and Finance departments. 

Your key tasks

• Monitoring, analysing, and reporting of Projects & Business Cases 
• Driving project forecasting, coordinating gap analysis and gap-closing processes 
• Ensure and develop tools for capacity planning 
• Developing & updating of specialized Reports  
• Coordinate and steer capital expenditure planning  
• Support in key processes such as financial planning, preparation and monthly book closing and regular review meetings with Business 
• Review, tracking and planning of leasing cost 

Companies have increasingly been relying on market insights to make informed decisions and our role at NIQ has evolved into us being information scientists -predicting the ‘What's Next’ for our clients, in order for them to grow, stay relevant in the present, and for the future. Our behavioral researchers in NIQ’s Consumer Insights team tackle our clients’ issues by unlocking the why and the how, while our data researchers identify key clients' priorities quantitatively by applying data science techniques to the survey and other big data sources.

Responsibilities

• Maintaining and building an accurate, complete, up-to-date understanding of the market with insightful data and intelligence
• Accountable for analyses, charting, and performing quality checks for analytic reports
• Assisting in developing analytical solutions, consumer insight recommendations, and developing questionnaires aligned with client goals and needs
• Assisting in preparation of proposals and credential presentations
• Ensuring timely and quality deliverables and services to clients
• Providing administrative and operational support in research projects
• Collaborating with the various internal teams for research projects

A Little Bit About You

You will play an essential role in managing research projects from start to finish, supporting the Manager on research design, analysis, reporting through to presenting findings to clients. We will arm you with the best in market research skills and capabilities, through on the job coaching and structured training. You will also be given access to our full range of data and analytics solutions. Whilst we love surveys, we also have plenty of other data to quench your curiosity and wow your clients.

Shift: Night Shift

The Business Operations Associate is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.

* open for Cebu or Manila candidates

• Interpret data, analyze results and process transactions in various systems in support of the following areas:
  • Submission Clearance
  • Policy & Endorsement Issuance
  • Other operations, as needed
• Prepare and issue documents and reports accurately, as per specifications
• Interact with team and customers as required to complete deliverables
• Communicate issues or queries on a timely basis to ensure quick resolution
• Assist with troubleshooting and improving processes, as needed

Shift: Night Shift

The Business Operations Associate is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.

* open for Cebu or Manila candidates

• Interpret data, analyze results and process transactions in various systems in support of the following areas:
  • Submission Clearance
  • Policy & Endorsement Issuance
  • Other operations, as needed
• Prepare and issue documents and reports accurately, as per specifications
• Interact with team and customers as required to complete deliverables
• Communicate issues or queries on a timely basis to ensure quick resolution
• Assist with troubleshooting and improving processes, as needed

We are looking for an Associate, AP Service Delivery (Direct) to join our growing team in Finance based in our shared service centre in our Taguig City, Philippines office!

Responsibilities: 

• Perform day to day invoices processing, 3-way matching for all incoming invoices and related documentation
• Review and verify the accuracy and completeness of all incoming invoices and related documentation received
• Ensure that all data is accurately input during processing
• Verify vendor accounts by reconciling monthly statements and related transactions
• Maintain accurate and organized records of all processed invoices and all related documentation
• Address discrepancies, errors, or issues with processing, and communicate with stakeholders  to resolve problems promptly
• Maintain positive relationships with all stakeholders and respond in a professional and timely manner
• Collaborate with various departments to obtain necessary approvals for non-standard invoices and all related documentation processing
• Adhere to company policies, accounting standards, and legal requirements in all accounts payable processes
• Stay informed about changes in regulations and contribute to compliance efforts
• Ad-hoc finance requests, projects or administrative support to the finance team

"Dr. Culture" a.k.a "Dr. Fun" is responsible for planning, coordinating, and executing Care and Services events, contests, and activities. The position also runs the Care and Services rewards and recognition programs. This position works hand in hand with various internal departments and external vendors across the region or internationally.

The Business Operations Associate is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.

Job Responsibilities

• Interpret data, analyze results and process transactions in various systems in support of the following areas:
  • Submission Clearance
  • Policy & Endorsement Issuance
  • Other operations, as needed
• Prepare and issue documents and reports accurately, as per specifications
• Interact with team and customers as required to complete deliverables
• Communicate issues or queries on a timely basis to ensure quick resolution
• Assist with troubleshooting and improving processes, as needed

1. Provides Order Management support for the following initially identified processes:

• Order Processing
• Order Revisions
• Stock Enquiry and lead time (Either with existing PO/or no PO)
• Material Movement
• Outstanding Report (Admin Task)
• Completion Invoice Report (Admin Task)

2. Ensures and maintains high level of customer service by taking ownership of customer enquiries and handling of orders from receipt to the closure of sales.

3. Responsible in providing Sales revenue report on a Monthly basis.

4. Provides booking confirmation to customers and ensures that orders are in ready condition and in correct status before each order status.

5. Generates Tax invoice, packing instructions and shipping information to customers to release orders for shipment.

6. Notifies customer of Promise Delivery Date with an order acknowledgment and ensures that customer receives their orders on time and shipment commitment targets are met.

7. Coordinates with other departments/support to complete the request of customers and communicates effectively with RO on customer’s delivery date pull in requests.

8. Generates, analyzes Back Orders and provides feedback to customers.

9. Provide information and solution to customer inquiries

10. Coordinates with other departments/support to complete the request of customers and communicates effectively with RO on customer’s delivery date pull in requests.

11. Generates, analyzes Back Orders and provides feedback to customers.

12. Provides information and solution to customer inquiries

About the Role

As a Marketplace Content Associate, you will report directly to the Trust & Safety Associate Manager. You will perform content moderation in all areas related to Trust and Safety across all countries where Carousell operates. You will act as a generalist who will perform actions to support the content integrity of the platform, with internal and external user experience in mind. This is a full-time project-based (12 months) role based in Ortigas, Pasig, Metro Manila, Philippines.

You will:

• Perform manual moderation functions for incoming listings / users  from different sources of report.
• Ensure listings and users in our platform are compliant to our policies.
• Identify and act on suspicious or undesirable content or behavior in our platform.
• Perform moderation functions using different tools.
• Identify areas of improvement and suggest solutions to enhance User experience to keep the marketplace safe.
• Respond to tickets in relation to fraud, disputes, account enforcement, and authority requests.
• Respond to escalation from different channels in the organization

This is an opportunity to be based in our office in Manila but working closely with the Singapore team

• 1st level check to job opening requests / PO requests (to follow checklist)
• Review Billing Draft in compliance to job completion, take-up and correcting documentation and supportings where necessary. Troubleshoot billing draft errors with India team and local office team, ensure billing reaches Client and upload to client system where applicable
• Generate wip report, disseminate to stake holders cc SG team
• Where applicable, completeness check to Client POs vs Client invoice to ensure completeness
• Prepare job by job reconciliation to ensure no cost overruns, safeguard agency revenue
• Housekeeping of all billing drafts, instructions, proof of work
• Review AR overdues with PH Credit Control, cc SG team
• Recoverable Amex recharges with PM and Jiaxin
• Print, prepare and consolidate production spend report
• All pass through billings and IC POs for inter-company pass through billings on behalf to clients  (self-help to CEs creation and IPOs)

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

The Employer Engagement Associate will research & identify small to mid-size companies along with corporate 500 companies that commit to providing engagement and employment opportunities for our students.  The Employer Engagement Associate will be responsible for prospecting companies with immediate and long-term talent acquisition needs into our network.  The Employer Engagement Associate will work closely with the Employer Engagement Manager to maintain and foster these partnerships through close account management and provide administrative support.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Strategically research & identify small and mid-sized companies respective to University Partners territories
• Utilize tracking tools to identify potential hiring partners through student/graduate placement found on their own for Employer Engagement Managers
• Research job descriptions and skill sets in specific markets to understand trends and industry partners needs
• Conduct Linkedin engagement and ongoing marketing strategy to identify potential partners and engagement opportunities
• Engage with potential industry partners via cold calling & email tactics
• Provide prospective clients with introduction to program and students demographics 
• Schedule and setup appointments for Employer Engagement Managers
• Work with Employer Engagement Managers to maintain communication and identify opportunities with existing partnerships
• Support efforts for quarterly newsletter and engagement strategies for all industry partners
• Support Employer Engagement Managers by ensuring all data is entered into CRM accurately and consistently for tracking and reporting purposes
• Provide administrative support by creating detail team activity reports on a weekly, monthly, quarterly and year to date basis
• Conduct and analysis survey data to understand employment trends, needs, and satisfaction of current industry partners

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.
• Self-starter, motivated, and results driven 
• Possesses an innate ability to connect with people and energizes them to push forward, even when encountering obstacles or pushback.
• Ability to function effectively in a fast-paced environment and can quickly learn new skills to meet the organization’s needs
• Organized and detail-oriented. Always up-to-date in documentation and record creation

YOU HAVE…

• 1-2 years of customer service experience, sales or any client/customer facing position
• Knowledge of any sales CRM, Google Suite, Microsoft Office and other collaboration tools.
• Strong communication skills both verbal and written
• Ability to work independently
• Ability to prioritize and complete simultaneous projects with minimal supervision

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

We are seeking a Full-Time Career Outcomes Associate to be part of our rapidly growing Career Outcomes Team. We are looking for a well-organized, detail oriented, and data driven professional that comes with strong communication skills, ability to multitask, and adapt to change quickly. Our Career Outcomes Associate will support our Career Readiness team and Career Coach team by providing meaningful outreach to active and completed students and help shape the student expectations and understanding of career support.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Contact active learners via phone, SMS, and our LMS system to encourage Career Outcomes participation and road to packaging. 
• Help reinforce expectations for students around career support through 1:1 correspondence
• Provide administrative support for Career Readiness and Career Coaches and students in our LMS and CRM systems.
• Ensure accurate and timely data entry and maintenance of student conversations and sessions.
• Maintain feedback loops between teams.

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.

YOU HAVE…

• A background in higher education, student advising, or process management.
• Ability to build rapid rapport and trust with students across diverse backgrounds and abilities.
• You have excellent written and verbal communication skills.
• You are passionate or interested in learning about the tech landscape.
• You have experience working in a remote environment and/or a fast paced environment.
• You thrive in an agile and collaborative environment.
• Organized and detail-oriented. Always up-to-date in documentation and record creation.
• Ability to work in a collaborative environment.
• Experience working with Google Drive, Microsoft Office, and any sales/operation CRM and other collaboration tools is preferred.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Data Services Associate, you will be working with different tools and databases to review data. You are responsible for executing processes as defined by the client and/or management. The role requires keen attention to detail while maintaining productivity at defined proficiency levels and an aptitude to learn new processes.  The position is responsible for the general operations of our department and ensures general logistical needs are met.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Observing, reviewing, and managing business logistics to ensure the company is running smoothly
• Working with the Operations Manager in overseeing instructor scheduling and compliance to ensure readiness for assignments.
• Processing data entry and QA tasks
• Management of personnel data and related administrative tasks
• Various projects and clerical tasks
• Execute processes assigned by the client and/or management.
• Reports process deficiencies to ensure accurate execution of tasks.
• creating and finishing projects assigned by the client. 
• Collaborate with internal and external teams in completing projects.

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

• Curious and authentic, just like us! #beboldr .

• An analytical and critical thinker, with an eye for even the most minute of details.
• Passionate about client satisfaction.

YOU HAVE…

• Bachelor's / College Degree in any field you’re passionate about!
• Previous experience in a related field is a plus.
• Proficiency in Microsoft Excel and Google Sheets for data manipulation, analysis, and visualization
• Bachelor’s Degree or equivalent experience preferred
• Familiarity with data visualization tools.
• Detail-oriented and organized with a strong commitment to data integrity
• Strong problem-solving skills and the ability to work with complex datasets
• Basic knowledge of cloud-based applications such as Google Drive, Google Sheets, Google Docs, and MS Office applications.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

We are seeking a passionate and talented Associate Designer with a strong background in workplace interiors. Your expertise in space design, graphic sensibility, and material knowledge will be essential as you support the team in delivering high-quality design solutions for global clients.

Key Responsibilities:

• Design Development  :Utilize your proficiency in layout design and zoning to create efficient and functional workplace environments. Create visually engaging mood boards and color palettes that effectively communicate design concepts and align with client preferences for pitches and projects. Transform initial ideas into comprehensive design solutions that are practical and aesthetically pleasing. Demonstrate a solid understanding of materials and finishes, color sensibility, and provide direction and comments for 3D renders that enhance design.
• Collaboration : Work with and collaborate with other designers across multiple geographies.
• Trend Research: Stay informed about industry trends, emerging materials, and innovative design practices to bring fresh perspectives to the team.

Qualifications:

• Master's / Bachelor’s degree in Interior Design, Architecture, or equivalent.
• 2-5 years of experience in workplace interior design.
• Strong graphical skills, with proficiency in design software (e.g., AutoCAD, SketchUp, Adobe Creative Suite).
• Excellent understanding of color theory, material selection, and space planning principles.
• Teamwork skills, with a collaborative mindset and a willingness to support team members.
• Strong communication and presentation skills.

For more details, please visit our website www.spacematrix.com

• Taking responsibility: 
  • Offers premium service in your daily contact with automobile customers. Handles eCall (emergency calls).
  • Correspondence with Public Safety
  • Answering Points (emergency control center)

• Reliable implementation:

  • Fulfillment of Mobility Services requirements.
  • Ensures proper delivery of quantity and quality KPIs

Carousell is looking for an Accounting Associate Manager part of its corporate controllership team responsible for consolidation and intercompany transactions for the group.

About the Role

As an Accounting Associate Manager, you will be collaborating with the finance teams across the group. The successful candidate will bring to the team a solid background in handling consolidation, financial reporting and intercompany processes of the group. This is an independent contributor role, reporting to the Accounting Senior Manager. This role will be on contract basis for a period of 6-8 months 

Responsibilities: 

1. Manage group monthly consolidation process

2. Monthly recording of intercompany transactions for the group including raising intercompany invoices.

3. Maintain a month close calendar with timelines, Co-ordinate with local controllers on the close, and ensure stipulated deadlines are met.

4. Assists in preparation of monthly management reports and accompanying schedules, worksheets and narratives.

5. Review month balance sheet accounts and documentation of significant variances.

6. Assist with annual external audits. Complete requested materials. Assist in preparing assigned schedules for the annual and interim audit.

7. Document policies, procedures and workflow for assigned areas of responsibility.

• Manage and enhance the work relationship with the 50-80 partner restaurant chains through regular, personal contact with the restaurant manager.
• Negotiate exclusive deals and marketing ads with the best partner restaurants in order to increase the orders and at the same time safeguarding the relationship quality to the partner restaurant
• Ensure that all partner restaurants maintain a high customer experience and brief them on how to even improve it
• Improve the aftersales process and care by helping partner restaurants with any issues they may encounter on the portal, with devices, any other operational issues they may encounter.

Pimary Functions

Provides Daily, Weekly and Monthly Sales Reports; manage B2B Portal system updates and processing uploads; Data processing and maintaining accurate Material Master & Customer Master Data; Manage SCS3 Help Inbox; Pricing uploads in PT “Promo tool” system & SAP; Additional tasks and responsibilities as directed by Senior Management

Key Roles

• Routine Daily, Weekly and Monthly Sales Reports for the following, Sales Dashboard; Backorder Report; Inventory Count; Material and Master Date Errors; Sell Out Report Retail Customers)
• Create & Maintain customer Extranet accounts suing B2B Portal
• Create, maintain & support Material Data including New Materials, Material determinations; exclusions & inclusions; Maintain Customer master data within SAP; Initiate the set-up and processing all new customers within PT.SCS3 Help; Review queries in SCS3 help inbox and ensure timely feedback & action; Escalate reoccurring issues
• Ensure all current and upcoming promotions are uploaded in a timely and acceptable manner without error within Promo Tool
• List & Contract Pricing loaded without error in SAP
• Additional tasks and responsibilities as directed by Senior Management
• Ensure all processes are followed and all incidents are reported accordingly

• Ensure participation in CIP and Leadership Training Programs as required