Position Summary:

The R&D Specialist supports and gives assistance to the R&D Team and collaborate with her/his co-worker on all products developed and formulated products, performance of daily R&D activities, maintains and monitor all documents related to the R&D processes.                                                             

Job Scope:

1. Assists in the research and development of new products and protocols
2. Material Qualification and Accreditation
3. Product Costing
4. Perform SAP (Systems Application Product) transactions as required to support SBUs directly linked to R&D processes
5. Consolidation and safe-keeping of researches and related studies
6. Re-formulation of products and redirection of manufacturing processes as needed
7. Generation/ Preservation and Revision (if needed) of Master Production Documents
8. Trouble Shooting of problems regarding materials, processes, products and other related activities

Duties & Responsibilities:

In-charge of the manufacturing process trouble-shooting activities such as but not limited to:

1. Re-processing with advance under-studies product formula and recommends        pertinent percentage inclusion level to the original formulation for commercial process manufacturing
2. Ensures that the following parameters are satisfied within the covered monitoring:
   1. Chemical analysis recovery is within the specified requirement
   2. Physical and testing conformity
   3. Commercial batching conform the re-processing guide;
   4. Stability, if necessary
   5. Compilation of test result/s and monitoring intact
3. Perform the SAP (Systems Application Product) transactions required for raw material reservation/requisition for developmental products and trial batches
4. Conducts study, review and pre-qualification of alternative source/s of applicable raw material substitution to existing component in the product formulation/s as a resolution to the identified trouble-shooting made and recommends accordingly
5. Performs research activities, the collation and orderly safe-keeping of the researched data information, hand-outs, or related dossiers that supports the commercial trouble-shooting or the recommended product enhancement or fortification of the existing product formula
6. Conducts supporting trial testing parallel to the commercially-identified trouble to rule out root-cause and recommends appropriate corrective actions/ Support on answering and investigation on product complaint
7. Prepares Master Production Documentation of all Re-processing formulation and the applicable registration to the Document Control Center (DCC)
8. Conducts pilot scale and production scale batch trials and technology transfer for new products developed
9. Plays vital role for the developmental project’s first three (3) commercial process validation protocol run and the applicable documentation and change control
10. Responsible for preparing the documents required by Regulatory for Product Registration
11. SOP Creation and Revision if needed
12. Collation and Preparation of Product Quality Review
13. Responsible for the updating of file record of the Master Batch Production Record (MBPR) and assures the complete attachment of the relevant supporting documents of the product dossier per envelope
14. Responsible for the requisition of the office and laboratory supplies pertinent to the department’s activities
15. In-charge of the Monthly Developmental Progress Reporting and the need to call for any related coordination meeting with the manufacturing related departments
16. Ensures safe-keeping and the corresponding inventory management of glass wares and RPDD Laboratory Equipment plus its preventive maintenance and calibration requirements
17. Authorized signatory for the following documents in the absence of the RDD Manager such as: Product Label, Costing Approval, MBPR/MPDR or its BPR/PDR approval, and any Raw/Packaging Material’s accreditation
18. Represents the Department for scheduled and unscheduled meetings and other technical presentation/ trainings or suppliers’ product presentation in the absence of R&D Manager

• Act as one of the focal members of the Consumer Intelligence and Consulting Group – primarily Research Operations
• Provide support and assistance with the management of research projects across industries
• Serve as the quality checking (QC) champion to ensure adherence with GfK and global research standards

Key responsibilities
• Manage assigned research projects in a timely manner with minimal supervision
• Coordinate and harness rapport with partners / vendors across research opportunities
• Provide helpful support with the formulation of questionnaires, and interview / discussion guides
• Oversee survey scripting process
• Conduct quality checking and processing of data
• Assist in the creation of charts and tables used for the report

About the job

Reporting to the Customer Relations Team Leader, this Associate role ensures a positive and joyful shopping experience for all IKEA visitors and customers.

Your assignment

• You ensure that customers have a memorable shopping experience in the store for a win-win situation and for repeat business;
• You handle and resolve customer difficulties, particularly in IKEA products assembly, and also exchange components parts when they are needed, to offer solutions to frequently asked questions;
• You develop strong knowledge of all items to effectively handle enquires of customers positively and quickly, and resolve any issues they raise within level of authorization;
• You will be responsible to escalate higher issues with relevant information to a manager for him to be able to deal effectively with the customers;
• You will ensure the IKEA store is a safe and secure environment at all times for visitors and colleagues;
• You understand the IKEA Concept, global solutions, tools and working methods and ensure that you use the appropriate manuals from Inter IKEA Systems to help optimise our customers’ shopping experience.

• Efficiently manage ticket quality checks.
• Effectively support the OPM with the management Quality targets.
• Highlight any potential quality issues to the OPM.
• Prepares internal and external quality reporting.
• Liaise with Team Leaders on continuous evaluation and improvement of the team’s internal and external service quality.
• Support Team Leaders with the introduction and management of quality improvement techniques.
• Provide Team Leaders with feedback regarding individual agents’ quality scores.
• Highlight any urgent quality training needs to the Team Leaders whilst supporting them in conducting an effective training needs analysis of all agents.
• Liaise with Team Leader in planning and delivery of all agreed training and coaching identified on individual PDP’s.
• Design and Implement Smart Action plan when necessary
• Work with the global quality coordinator as well as the global quality circle team
• Effectively handles complaints and submits DRSMs on time
• Provides coaching to agents regarding ticket handling

The Senior Research Analyst is part of the Market Insights Team which is the insights and research Center of Excellence of AGS. Market Insights is responsible for providing actionable insights and market and competitor intelligence reports that enable our recruitment teams to build tactical sourcing strategies, increase candidate quality, and become true talent advisors.

Senior Research Analysts are tasked with creating talent maps and other BAU reports. They also contributes to completing complex reports covering various aspects of recruitment market and competitor intelligence.

Work Environment:

• Flexible schedule with merit option to work remotely
• Fast-paced working environment 

Main Responsibilities:

• Creates talent maps for niche talent markets through semantic and deep-web search, with emphasis on the use of Boolean and other x-ray searching methodologies
• Gathers candidate intelligence from social media networks and from other online sources, through the use of appropriate extensions and tools
• Leverages gathered intelligence to create long-term sourcing strategies for niche and volume hiring challenges
• Performs market research tasks through advanced Google search, basic database mining, and data scraping
• Produces other standard Market Insights deliverables that include simple & advanced salary & benefit analysis, sourcing channel analysis, brand perception report, industry level analysis, and talent movement
• Contributes to multi-tiered, complex research reports including competitor analysis, organizational chart mapping, marketing/brand audit, and advanced talent movement

The Legal Delivery Team is the engine room of DBC Philippines. Providing scalable, quality conveyancing support and services to buyers and sellers across the retail residential market, the Legal Delivery team works across all states in Australia and includes a large team of operational specialists in the Philippines.

We are seeking for a Admin Officer to work as part of a team providing service and support to Client Services team through lead conversion, assisting Lawyers in preparation of contract review, assisting Paralegals and Australian clerks in accomplishing some clerical works from matter creation to settlement.

Duties include:

• Opening files for Client by creating matters and do basic checking of the contract and client details based on the procedure
• Manages contract review calendar booking
• Assigns matter to file handlers based on their daily capacity
• Prepares contract review for the Lawyers
• Carry out administrative duties such as partial data entry and forwarding of emails to file handlers
• Report to and update the leader of any issues encountered by the team for resolution
• Ensure tasks are verified and completed in a timely manner
• Participates in the investigation of the problem and implementation of actions 
• Ensure compliance with the procedures
• Perform other tasks assigned by Management

We are looking for a skilled Accounts Payable Officer to be responsible for processing all invoices received for payment and for undertaking the payment of all creditors in an accurate, efficient and timely manner.  Accounts Payable Officer is essential for ensuring accurate financial record-keeping, maintaining strong vendor relationships, optimizing cash flow, supporting financial reporting and audits, and driving operational efficiency and cost control within the organization. Their role is integral to the overall financial management and success of the organization.

Job Responsibilities:

1. Process outgoing payments in compliance with financial policies and procedures
2. Perform day to day financial transactions, including verifying, classifying, and recording accounts payable data
3. Reconcile the accounts payable ledger to ensure that all bills and payments are accounted for and properly posted.
4. Verify and investigate discrepancies, if any, by reconciling vendor accounts and monthly vendor statements
5. Facilitate payment of invoices due by sending bill reminders and contacting clients
6. Generate reports detailing accounts payables status
7. Understand expense accounts and cost centers
8. Understands compliance issues around accounts payable processes (W-9, sales tax, etc.)
9. Various administrative tasks, including mailings, typing correspondence, report preparation, scanning, etc.

Record to Report (RTR) officer plays a crucial role in ensuring the financial health and reporting of the organisation. Their responsibilities typically encompass a range of tasks covering all Carousell Entities.

You will:

• Support the RTR team in doing the monthly activities including but no limited to accruals, prepayments, fixed assets and lease accounting for all the Carousell entities.

• Ensure accurate and timely recording of financial transactions specifically during finance month-end closing and related to RTR activities

• Prepare monthly account schedules and reconciliations

• Communicate financial information and updates to finance controllers across Company entities

• Address inquiries and provide clarification on financial matters related to RTR activities

Seeking two (2) suitably qualified, experienced, and reliable Environment Officer on a Fixed Term employment to provide active assistance during the tree cutting process, hauling, and piling of logs, transportation, and preparation of terminal report, achieving STCEP targets of Didipio Mine and other related compliance of STCEP such as monitoring and validation of tree replacement activities. The role will report to the Environment Supervisor.

Key tasks and responsibilities:

• Monitor tree cutting and log scaling activities
• Assist in securing log transport permits and deliveries, preparing and finalizing progress and terminal reports for STCEP and other related regulatory reports and conduct pre-cutting activities related to ex-situ and in-situ conservation
• Monitor STCEP tree replacement compliance
• Provide active and direct inputs in impact assessments to identify, assess and reduce the organization’s environmental risks and impacts and recommends corrective actions related to environmental monitoring, assessment, research, and studies
• Provide active assistance in ensuring compliance with local environmental regulatory rules and regulations and OGC standards and requirements related to STCEP and its compliance
• Ensuring good relationships with regulators such as DENR, MGB, EMB, and FMB, among others
• Provide active and direct inputs in ensuring the timely preparation and submission of the project comprehensive Environmental Protection and Enhancement Program (EPEP) and Final Mine Rehabilitation and/or Decommissioning Plan (FMRDP) to MGB related to environmental monitoring, assessment, research, and studies, and environmental laboratory operation programs

The Legal Delivery Team is the engine room of DBC Philippines. Providing scalable, quality conveyancing support and services to buyers and sellers across the retail residential market, the Legal Delivery team works across all states in Australia and includes a large team of operational specialists in the Philippines.

Working as part of a team providing service and support to customers who are buying or selling a residential property in Australia by answering their queries, preparing the required documents and completing the generation of the contract draft you will be responsible for:

• Acting as the key customer contact for either the buyer or seller, providing guidance, updates and directions proactively and responsively
• Data entry and drafting the contract according to our standard procedure
• Reviewing, collating and preparing legal documentation with a high attention to detail within fixed external deadlines
• Partnering with Lawyers and other support teams in Australia to escalate complex queries and for final review of customers documentation
• Coordinating with external stakeholders such as banks, local councils or the other parties conveyancer
• Calculating fees, taxes and other financial assessments relevant to property settlement for review

To work within the Depositary team, assisting in carrying out asset verification, cash monitoring and compliance oversight for investment funds investing in private equity, real estate, infrastructure, renewable energy, and other asset classes.

Day-to-day direct responsibility for assisting the oversight and management of a portfolio of Depositary clients whilst providing supervision and support to Depositary Associates, including, but not limited to, asset verification (primarily ensuring that each Client Fund or Fund entity has supplied sufficient information to prove good legal title over the assets it owns), cash monitoring (primarily ensuring all cash transactions are consistent with the Funds operations, and cash balances are reconciled) and compliance oversight (primarily ensuring the Client is complying with all relevant aspects of the AIFMD), understanding the AIFMD legislation.  

Tasks 

Ensuring, by direct undertaking and by review of Depositary Associates’ work:

• Assisting the Depositary team in ensuring each Client Fund or Fund entity have supplied sufficient documentary evidence to prove effective legal title over the assets they claim to own;
• You understand risk factors across each asset class and/or the location of assets;
• You understand the legal frameworks under which assets are held;
• Assisting the Depositary team in ensuring each Client Fund or Fund entity cash flows are in consistent with its operations and cash balances reconciled
• Assisting the Depositary team in ensuring ongoing Client compliance with the AIFMD
• Taking responsibility for the duties delegated to you and to ensure that any concerns or potential risks are mitigated and where appropriate escalated to the Depositary Manager;
• Taking the initiative and to suggest new procedures to efficiently and effectively assist the team going forward;

You will build strong customer relationships with existing and new clients, gaining insight into their needs and delivering customer-centric solutions.  

Drawing on your existing experience you will be responsible for the AML/KYC preparation, analysis and set-up of the investors’ files eg. Individual, Company, Trust, Foundation, Regulated entity.

Following our policies and procedures is a must; meeting our regulatory obligations is essential but there will be times when you need to use your own judgment to highlight any significant finds and put forward any recommendations to help us find an appropriate solution.

Balancing your day with different priorities and working closely with your colleagues to on-board our new clients is essential. Uou will follow-up of the KYC files with the relevant parties when needed such as Auditor, AIFM, Depositary, Compliance, Management. You will do AML screening, filing and scanning of the KYC documentation as well as receive, investigate and answer emails/ queries from internal and external parties in a timely manner.

We are never complacent and always encourage our people to look for ways to improve our business; here everyone’s opinion counts and we will value your contribution.

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together. 

Responsibilities (how we will measure success)

• Support other IQ-EQ departments, provide and share AML/KYC expertise during day to day business
• Responsible of a portfolio of investors for AML/KYC onboarding process
• Making sure every file is duly monitored and that appropriate actions are taken for incomplete KYC file, including, but not limited to reminders, phone calls and organisation of meetings
• Prepare relevant checklist in line with the investor profile and update database
• Keep your portfolio updated and provide regular feedback to your Line Manager
• Participation to client meetings.

Tasks (role on a day-to-day basis)

• Analysis of the KYC files with the screening and updating database
• AML/KYC preparation, analysis, set-up of the investors’ file and identification of main issues
• Answer emails/queries from internal and external parties in a timely manner
• Assess the level of risk inherent to each investor to determine a risk-based approach in line with IQ-EQ internal policy
• Effective and efficient communication of AML and regulatory information
• Organise meeting with different stakeholders (Clients, Client Directors, Compliance) and support other departments
• Be the point of contact and provide support to Transfer Agent Team and Fund department in general
• Support other IQ-EQ departments, provide and share AML/KYC expertise during day to day business
• Review KYC on investors during periodic review
• Identify the main risks in relation with the monitoring of existing clients. Escalate the risks to the Line Manager and Compliance
• Escalation process to Group Risk & Compliance (PEP, HIGH…)
• Provide support to the Business during preparation of escalation process to group Risk & Compliance (PEP, REP requests)
• Preparation of Key Risk Indicators
• Answering to regulatory requests including the completion of the annual AML questionnaire
• Participation to the various Audit missions and to provide supporting documents for internal and external AML audits
• Attendance to Board meeting when and if required
• Providing advice to the Management and to the staff on AML/legal related matters
• Training of new joiners and advanced training such as new regulations, AML, new process etc
• Perform name screening and file review as 2nd line of defence and supervise the reviews done by Officer and Junior team members
• Participate to the internal Meeting to share experiences and information/projects within the department
• Setting up action plan if situation remains blocked despite several reminders for incomplete investor files and regular follow-up with the team members on their project status
• Supervise tasks performed by other officers which are related to Funds Clients and share experiences and knowledge within the department
• Maintain an appropriate AML Program (including documented policies and procedures)
• Regulatory watch related to AML matters and fund industry
• Emphasize and strengthen the 1st line of defence culture within IQ-EQ during day to day activities
• Taking part of a good governance model for IQ-EQ

Key competencies for position and level (see Group Competency model)

• Interpersonal savvy
• Action orientation
• Plans and aligns
• Demonstrates self-awareness

Key behaviours we expect to see

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Attention to detail
• Taking ownership
• Approachability
• Organisation
• Team player
• Solution-oriented
• Quality assurer
• Multi-task
• Good communication

Responsibilities (how we will measure success)

• Support the Luxembourg-based Portfolio Management AIFM Department in fulfilling its day-to-day obligations related to AML/KYC on investment for both external and internal parties

Tasks (what does the role do on a day-to-day basis)

• Support in the drafting of AML/KYC services agreement and legal documents
• Collect of appropriate AML/KYC related documentation based on Luxembourg guidelines
• Support implementation and maintenance of documents collection methods (eg monitor the share box and monitor any updates)
• Perform controls on WorldCheck: name screening and monitoring against targeted financial sanctions lists
• Perform Adverse Media controls
• Maintain AML/KYC files (e.g. organize folders, name document in proper way)
• Create and maintain reports on the AML/KYC data for each investment (e.g. create for each investment a checklist with the status of the documents received)
• Perform regular review of AML/KYC documents for the ongoing monitoring (e.g. updated document like trade register)
• Escalate significant deficiencies and issues to Senior AML/KYC officer and Luxembourg Portfolio Management Team
• Support the Portfolio Management Team in ad-hoc requests received from various stakeholders

Key competencies for position and level (see Group Competency model)

• Action Orientated         
• Being Resilient
• Organisational Savvy    
• Plans and Aligns          
• Customer Focus           
• Interpersonal Savvy      

Key behaviours we expect to see

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Proficient verbal and written English, other languages are an advantage
• Eager to learn and grow
• Ability to work in team: excellent interpersonal and communication skills towards management and staff
• Be well organized, with attention to detail and autonomous
• Drive, initiative and ownership
• Flexible working hours

As part of our Depositary Services team who are responsible for our Private Equity and Real Estate Fund clients; you'll build strong customer relationships with existing and new clients, external providers to gain an insight into their needs and ensure we deliver customer-centric solutions. 

Drawing on your existing experience you will be responsible for safeguarding and verifying the ownership of their assets and monitor the performance of cash flow activities, to include the oversight checks and control of valuations.

Compliance and regulations has never been more complex; you’ll need to ensure we comply with the AIFMD requirements and keep up to date with legislation, professional standards and regulatory changes affecting the Luxembourg domiciled funds, safeguarding us from potential risks.

You’ll need to be thorough in all you do, using your own judgment to highlight and report complaints, operational risks, suspicions in accordance with our local procedures. 

Together we find solutions and make things happen but to do this we want you to contribute; looking for ways to help us get better at what we do in the most efficient and effective way.

Knowing how to build effective relationships with your immediate colleagues and other team members within the wider business. Having open dialogue, working collaboratively and instilling trust, through honesty integrity and sincerity will be an essential requirement for this role.  

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together. 

To work within the Depositary team, assisting in carrying out asset verification, cash monitoring and compliance oversight for investment funds investing in private equity, real estate, infrastructure, renewable energy, and other asset classes.

Day-to-day direct responsibility for assisting the oversight and management of a portfolio of Depositary clients whilst providing supervision and support to Depositary Associates, including, but not limited to, asset verification (primarily ensuring that each Client Fund or Fund entity has supplied sufficient information to prove good legal title over the assets it owns), cash monitoring (primarily ensuring all cash transactions are consistent with the Funds operations, and cash balances are reconciled) and compliance oversight (primarily ensuring the Client is complying with all relevant aspects of the AIFMD), understanding the AIFMD legislation.  

Tasks 

Ensuring, by direct undertaking and by review of Depositary Associates’ work:

• Assisting the Depositary team in ensuring each Client Fund or Fund entity have supplied sufficient documentary evidence to prove effective legal title over the assets they claim to own;
• You understand risk factors across each asset class and/or the location of assets;
• You understand the legal frameworks under which assets are held;
• Assisting the Depositary team in ensuring each Client Fund or Fund entity cash flows are in consistent with its operations and cash balances reconciled
• Assisting the Depositary team in ensuring ongoing Client compliance with the AIFMD
• Taking responsibility for the duties delegated to you and to ensure that any concerns or potential risks are mitigated and where appropriate escalated to the Depositary Manager;
• Taking the initiative and to suggest new procedures to efficiently and effectively assist the team going forward;