About the job

Reporting to the Kitchen Production Manager, this Associate role is responsible for attracting visitors to the stores by encouraging IKEA store visitors to stay longer and enjoy more. He/She strives towards making people smile and build trust for the IKEA store among customers, co-workers, and suppliers. He/She also provides irresistible food offers in a welcoming atmosphere that gives our customers a good reason to return.

Your assignment

• You ensure that our customers are always in focus and strive to make them smile by supporting them with an attitude based on the IKEA values;
• You are a good ambassador for the IKEA store in all contact with our customers and gives them a good reason to return again and again;
• You are passionate about our products and actively learn about their content, origins, and other benefits and you are willing to share this knowledge with your customers and colleagues;
• You ensure that you work to optimize sales by knowing the top-selling products, support the range changes, prepare the readiness of your area, contributes to the department’s action plan as well with in-store activities, and you have an active interest in our local competition and provide relevant input to your manager regarding range and pricing;
• You comply with and follow internal rules, policies, and daily operational routines set by the management;
• You execute IKEA store operations and do your part to make sure that our operations are in line with the Functional Commercial Review standards.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

Job Description

Will manage a global team and act as the focal person for all global POS and inventory concerns.

 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensure the team regularly conduct a timely and accurate reconciliation of customer sales and inventory data against company records and ensure accuracy of claimed rebates.
• Tracks customer’s inventory and sales and maintains good rapport and close communication with customer and other stakeholders.
• Provide support and training to customers and other stakeholders regarding the sales data and inventory report process.
• Validate and ensure retailer deductions against PP claims are valid and reasonable before payment processing.
• Ensures timely and accurate Price protection payments for all distributors.
• Monitor and ensure distributor disputes in line with POS and inventory variances are addressed timely and accurately.
• Work with IT and support team for EDI onboarding and validation.
• Participate in Model N and other system UATs.
• Actively participate in the company’s projects, process improvements and system enhancements.
• Prepare necessary reports, and documents for monthly and quarterly close.
• Manage files, records, transactions, and other office procedures and maintain audit trail.
• Provides audit walkthroughs for SOX compliance and ensures audit samples are reviewed and provided timely.
• Ensure targets, measurements and service levels are met.

JOB SUMMARY:

The Executive Assistant is a key administrative professional who supports the Head of Global Client Delivery – Philippines and will be the point of first contact for executives, managing their schedules, coordinating meetings, and handling correspondence.

As an indispensable asset to executives, they help maintain operational efficiencies, coordinate logistics, and facilitate communication across different departments.

This role demands high professionalism and flexibility, as Executive Assistants will interact with internal and external stakeholders, including other employees, clients, and partners. while maintaining the confidentiality of high-level systems and operations

ROLE AND RESPONSIBILITIES:

• Schedule and coordinate meetings, appointments, and travel arrangements for the executive team.
• Prepare and distribute meeting agendas, summaries, and minutes to ensure effective communication and follow-up.
• Assist with project management tasks, such as tracking deadlines, coordinating resources, and monitoring progress.
• Conduct research and collect/analyze data to support decision-making and provide valuable insights.
• Prepare and edit correspondence, reports, presentations, and other documents as needed, ensuring accuracy and professionalism.
• Maintain databases and records, ensuring they are comprehensive, up-to-date, and easily accessible.
• Manage and prioritize daily workload, effectively balancing multiple tasks and deadlines.
• Handle confidential information with discretion and maintain a high level of professionalism and integrity.
• Perform general administrative tasks, such as answering calls, responding to emails, and organizing files.
• Troubleshoot and resolve office-related issues to maintain a smooth workflow and productivity.
• Provide excellent customer service to internal and external stakeholders, fostering positive relationships and enhancing the overall experience.
• Foster a sense of teamwork and collaboration by promoting open communication and supporting the executive team's needs.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

Looking for a talented WordPress Virtual Assistant to join PMP’s team. This role is ideal for someone passionate about WordPress skills, web technologies, and providing exceptional web administrative support. We want to hear from you if you have a keen eye for detail and enjoy working in a collaborative environment!

Key Responsibilities:

• Assist with the overall administration and organization of WordPress websites.

• Ensure website features are consistent, adhere to brand guidelines, and are up-to-date.

• Maintain an organized task calendar and ensure deadlines are met.

• Optimize existing website content and files.

• Monitor and fix website issues using WordPress, Cloudflare, and SEO tools.

• Use Google Sheets or Excel to track and analyze website data.

• Maintain accurate records of website metrics and performance indicators.

• Provide regular updates and reports to managers.

• Respond to inquiries and provide support to team members.

• Identify and rectify any discrepancies or issues promptly.

The Underwriting Assistant is responsible for collection, organization, interpretation, analysis, scrubbing, documentation and dissemination of complex data sets. The candidate will provide analysis, will process and normalize the data to ensure data integrity and will create queries, views and reports. The candidate will review, input reinsurance submission data, set up the Property pricing models, create a comparison to the expiring contract wording, and document files in the directory after business is bound. Communication with the underwriters is essential. 

• Interpret data, analyze results, and provide ongoing reports
• Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze, and interpret trends or patterns in a complex data sets
• Filter and scrub data, and review reports and performance indicators to locate and correct code problems
• Locate and define new process improvement opportunities

• Contact and engage potential vendors: The Inside Sales Executive will be responsible for making calls to inbound leads and engage with potential vendors in meaningful dialogues that open up opportunities. They will consistently make a good first impression, effectively communicate the benefits of foodpanda's premium product, and negotiate contracts with partner restaurants.
• Exceed sales goals: The Inside Sales Executive will play a crucial role in driving volume sales and achieving performance-based goals, both as an individual and as part of a team. They will be motivated to over-achieve sales targets and contribute to the continuous growth of foodpanda. Sales incentives will be offered to reward exceptional performance.
• Provide market expertise and recommendations: As a local market expert, the Inside Sales Executive will gather feedback from partner restaurants and provide valuable recommendations for improvements to management. They will have a good understanding of the food market, proactively engage with quality vendors and stay updated on the latest developments in order to effectively contribute to foodpanda's success.

LOOKING FOR FILIPINOS WHO ARE PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : SOCIAL MEDIA ASSISTANT

Work Hours : Monday to Friday 9am to 5pm ET (can be flexible)

Holidays : Candidates can decide if they want US or PH holidays.; PTO – 15 days annually, accrued at 1.25 per month

Pay Range : USD 800 - 1,300 per month (final salary would depend on your skillset and experience)

Company background: leading investment bank, events platform, and corporate advisory firm

Duties and Responsibilities:

• Content Creation: Develop, curate, and schedule high-quality, engaging content across various social media platforms (LinkedIn, Instagram, YouTube, X).
• Community Engagement: Monitor, respond to, and engage with followers and potential clients to build a strong online presence and foster relationships.
• Analytics & Reporting: Track and analyze social media metrics to measure the effectiveness of campaigns, identify trends, and make data-driven decisions to optimize performance.
• Brand Management: Ensure consistency in voice and branding across all social media channels.
• Campaign Management: Plan and execute social media campaigns, including paid advertising, to promote events, new services, and other key initiatives.
• Industry Research: Stay up-to-date with industry trends, emerging platforms, and best practices to keep the company ahead of the curve.
• Collaboration: Work closely with internal teams, including business development and event management, to align social media strategies with the firm’s business objectives.

• 1-3 years of experience in social media management, preferably within the events, business development, or investment banking industries.
• Proven track record of creating and executing successful social media strategies.
• Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint) is essential.
• Experience with social media analytics and reporting.
• Knowledge of SEO and content marketing principles.
• Ability to multi-task, work under tight deadlines, and manage multiple priorities in a fast-paced, high-stress environment.
• Strong self-management skills, displaying a high level of initiative, effort, and commitment to completing work in a timely manner.
• Comfortable collaborating via email, phone, Zoom, and in-person with colleagues and clients.
• Curiosity and resourcefulness in a dynamic and entrepreneurial environment, with the ability to work calmly, independently, and effectively under deadlines.

We are seeking an exceptional, self-motivated driven Project Manager to join our team. The ideal candidate will enjoy interacting with customers in the Asia Pacific region and will take pride in ensuring projects are completed on time and with high quality as a part of the Sales Organization. If you thrive in a fast-paced, high- growth environment, and you’d like to join us in shaping the future of the mobile industry, we’d like to hear from you.

As a Solution Architect, you will work closely with Spectrum Effect current and potential customers. Based in Asia Pacific as a member of the field sales team, you will be the bridge between our customers and the R&D team who are all located in North America, to address and clearly communicate APAC customer requirements and solutions. Identification of the customer needs and potential opportunities for Spectrum Effect business success is key.

Company Profile

Our client is a privately owned, independent company headquartered in Singapore and first established in 2004 with the sole intention of carrying out chemical distribution services, especially to commodity industries in many parts of the world.

The client provides excellent connectivity with emerging markets and firmly believes in timely and perfectly managed procurement services. They offer supply chain management services, inbound/outbound logistics, and chemical products consulting. The client services are always client-based and tailored to the needs and desires of each customer.

The client now operates in 12 regional offices and represents a growing number of businesses that are serving a variety of markets.

This is a great opportunity to gain experience in a company that ensures career advancement to the employees.

Job Overview:

As an Assistant Sales and Marketing Manager, the job will play a crucial role in supervising the sales activities from promotions up to purchase orders.

This job involves maintaining and generating businesses in the Philippines.

Duties and Responsibilities:

• Supervise all sales activities.
• Regular meetings with potential customers and Suppliers.
• Generate new sales. Sourcing for all potential suppliers and customers for the Philippines market.
• Responsible for the procurement from chemical manufacture companies in PH.
• Maintaining existing businesses with Philippines suppliers and customers.
• Other duties as assigned by management.
• Provide market insight for the sales of the company’s products.

• Bachelor degree in Chemical Engineering, Chemical Science, Marketing, or any related courses.
• With at least 3 to 5 years of experience in sales and marketing.
• Must have a background working in the chemical trading industry or manufacturing of raw materials industry.
• Having experience in trading/selling basic commodity/ chemical raw materials is an advantage.
• Good communication skills and fluency in English.
• Detail-oriented, humble, and has initiative to perform.

Job type: Permanent
Employment type: Full-time/Direct Employment
Schedule: Monday to Friday
8:00 am to 5:00 pm OR 9:00 am to 6:00 pm
Location: Ayala Avenue, Makati City (Onsite)
Industry: Chemical Trading / Manufacturing of Raw Materials

• Leadership - Delegate and review team’s tasks properly, promote the improvement of team’s mindset in order to deliver efficient engagement with customers and collaboration with other stakeholders internally.​

• Sales Analysis and Reporting - Provide various daily and monthly sales report, monitor the report of budget and sales data analysis and responsible for the authorization of SAP key user.​

• System and Process Enhancement - Implement process enhancement and improve productivity and maintain pricing, promotion / discount scheme on system. ​

• Project Management - Spearhead special projects as assigned and acts as process expert of the Country Sales Organization.​

• Sales & Logistics Support - Manage stock management and monitor back order, collaborate with logistics team for warehouse productivity improvement like VAS, customer complaints and posting of invoice in lead-time.​

Position: Sales Development Coordinator

Working Hours: Monday to Friday from 8 am to 5 pm US Pacific Time.

Hiring Company: We run customer service operations for e-commerce stores, providing customer service agents as well as customer service operation management and infrastructure improvements (workflow improvements, reporting, AI, etc.). We launched in 2015 and have a fully remote team of 100+ employees in the Philippines (including Managers, Client Management, Sales, etc.) and a great culture.

Position Summary:
As Sales Development Coordinator, you will help the company work with US and Western clients to convert sales leads to qualified sales opportunities through effective phone, email, and other creative tactics. You will leverage a defined sales process and materials, but adapt as needed to succeed.

Responsibilities include but are not limited to:

1. Execute pipeline admin
2. Sales follow-up thru email and phone calls
3. Conduct intro sales calls to qualify prospects and build interest in booking proposal call
4. Support tasks for Sales Strategist & Sales Manager

Competencies

Work Experience: ( * are required)

1. * Email sales coordination for B2B clients with a contract value of $12k to 60K/year.
2. * Phone follow ups & intro meetings for B2B clients with a contract value of $12k to $60K/year.
3. * Experienced and effective with sales / CRM tools for prospect communication, pipeline management, etc.
4. * Can craft concise & compelling sales emails, both for follow-up and prospect response situations.
5. * Experience and effectiveness with cold and warm phone campaigns, hitting target volume and conversion metrics.

Mindset:

1. * Attention to Detail - Ensures details within tasks are noticed to progress accurately.
2. * Metrics-driven & self-motivated, with an ability to set/keep a pace independently day to day.
3. * Competitive & driven to win, especially in the face of adversity or challenges. Enjoys pursuing challenges.
4. *Personable- Projects a positive first impression on everyone across live or digital mediums, with a clear err of positivity, connection, confidence, and clarity. You are not shy or off-putting, even in “new” situations.
5. * Effective Communication - Able to communicate effectively with the team re: projects, brainstorming ideas, etc.

Qualifications Required:

(* items are required)

1. * Remote work ready:
1. stable high speed internet with backup
2. reliable computer (laptop or desktop)
3. headset, mic, and webcam for meetings
4. focused workspace.
3. * Fluent in conversational english written and verbal.
4. Ideally, at least 1 year of work from home experience

Benefits:

1. Salary depends on experience
2. Fixed schedule with weekends off
3. Training and travel opportunities
4. Work from home, fully remote, no office visits required.

• Contact and engage potential vendors: The Inside Sales Executive will be responsible for making calls to inbound leads and engage with potential vendors in meaningful dialogues that open up opportunities. They will consistently make a good first impression, effectively communicate the benefits of foodpanda's premium product, and negotiate contracts with partner restaurants.
• Exceed sales goals: The Inside Sales Executive will play a crucial role in driving volume sales and achieving performance-based goals, both as an individual and as part of a team. They will be motivated to over-achieve sales targets and contribute to the continuous growth of foodpanda. Sales incentives will be offered to reward exceptional performance.
• Provide market expertise and recommendations: As a local market expert, the Inside Sales Executive will gather feedback from partner restaurants and provide valuable recommendations for improvements to management. They will have a good understanding of the food market, proactively engage with quality vendors and stay updated on the latest developments in order to effectively contribute to foodpanda's success.

• Direct inbound and outbound logistics operations, such as warehouse activities, customer deliveries, logistics quality management and safety performance.
•  Monitor and analyze warehouse productivity and provide improvement measures to achieve the desired/agreed productivity level.
• Maximize warehouse utilization, by efficiently managing storage locations of fast, slow, non-moving, obsolete and damaged products.
• Conduct regular audits and quality checks as per established schedules and guidelines to maintain LSP performance quality.
• Track and improve operational KPIs and cost targets.
• Support managing physical logistics operations like warehouse and local outbound activities of RBPH Sales Team, like MA, PT and BT.

​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  Design Studio Assistant

Working Schedule :  Monday - Friday, 9 AM - 5 PM (PST) | 12 AM - 8 AM (Philippine Time)

Salary Range:  $1000-$1500 / Monthly 

ABOUT THE COMPANY
For almost 40 years, The company has been creating innovative homes that inspire and reflect the unique interests of our home buyers. The experience and reputation for developing luxury residential neighborhoods are unmatched, so it’s no surprise we have been awarded over 150 national and regional awards for design excellence, which include: 19 Home of the Year awards, 7 Best Community in the Nation awards, and recognized as American’s Best Builder by the National Association of Homebuilders (NAHB), and numerous other awards.

ABOUT THE ROLE:

The Design Studio Assistant will play a vital role in supporting our design team by managing documentation, scheduling, and communication tasks. This position requires a detail-oriented individual with strong organizational skills to ensure the smooth operation of the design studio.

RESPONSIBILITIES:

• Review and edit client selection templates based on current documentation.
• Manage client documentation through Docusign, ensuring all documents are accurately processed.
• Communicate status updates to the team regarding DocuSign activities.
• Manage the calendar by scheduling client meetings, team meetings, and training sessions.
• Audit client documentation to identify and address any missing items.
• Assist with projects to evaluate multiple client files, ensuring changes or corrections are consistently applied.
• Update and maintain department trackers to ensure accurate record-keeping.
• Contact suppliers to request samples and follow up on delivery.
• Communicate with vendors and trades for status updates on various projects.

QUALIFICATIONS:

• 1-2 years of experience in a similar administrative or assistant role.
• Ability to learn and adapt to new software programs (e.g., Envision, Procore).
• Experience using Adobe for document editing.
• Excellent organizational skills and keen attention to detail.
• Strong work ethic and a proactive attitude.
• Willingness and ability to learn Docusign and manage its processes.
• Strong communication skills, both written and verbal.
• Fluency in English.

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed
• Must have their own Permanent Work From Home Equipment like Laptop and Personal Computer with External Monitor.

​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  Design Studio Assistant

Working Schedule:  Monday - Friday, 9 AM - 5 PM (PST) | 12 AM - 8 AM (Philippine Time)

Salary Range:  $1000-$1500 / Monthly 

ABOUT THE COMPANY
For almost 40 years, The company has been creating innovative homes that inspire and reflect the unique interests of our home buyers. The experience and reputation for developing luxury residential neighborhoods are unmatched, so it’s no surprise we have been awarded over 150 national and regional awards for design excellence, which include: 19 Home of the Year awards, 7 Best Community in the Nation awards, and recognized as American’s Best Builder by the National Association of Homebuilders (NAHB), and numerous other awards.

ABOUT THE ROLE:

The Design Studio Assistant will play a vital role in supporting our design team by managing documentation, scheduling, and communication tasks. This position requires a detail-oriented individual with strong organizational skills to ensure the smooth operation of the design studio.

RESPONSIBILITIES:

• Review and edit client selection templates based on current documentation.
• Manage client documentation through Docusign, ensuring all documents are accurately processed.
• Communicate status updates to the team regarding DocuSign activities.
• Manage the calendar by scheduling client meetings, team meetings, and training sessions.
• Audit client documentation to identify and address any missing items.
• Assist with projects to evaluate multiple client files, ensuring changes or corrections are consistently applied.
• Update and maintain department trackers to ensure accurate record-keeping.
• Contact suppliers to request samples and follow up on delivery.
• Communicate with vendors and trades for status updates on various projects.

QUALIFICATIONS:

• 1-2 years of experience in a similar administrative or assistant role.
• Ability to learn and adapt to new software programs (e.g., Envision, Procore).
• Experience using Adobe for document editing.
• Excellent organizational skills and keen attention to detail.
• Strong work ethic and a proactive attitude.
• Willingness and ability to learn Docusign and manage its processes.
• Strong communication skills, both written and verbal.
• Fluency in English.

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed
• Must have their own Permanent Work From Home Equipment like Laptop and Personal Computer with External Monitor.

The successful candidate will be part of the dedicated Loan Services team in Manila supporting all aspect of loan administration and operations for a European client.  Responsibilities include

• Asset onboarding including review and analysis of loan documentation
• Accurate inputting and processing of all relevant loan information into the loan administration software
• Day-to-day asset management including booking cash or accrual transactions, making payments, and performing daily position and cash reconciliations
• Lifecycle support of loan trades from the time the trade is posted until settlement including the prioritization of trades that need to close
• Responsible for daily settlements of bank loans, including interfacing with ClearPar, Brokers, Agents, and Trade Counterparties  
• Timely resolution and escalation of all inquiries and issues related to loan processing
• Liaising and coordinating with external clients and internal client services teams to ensure timely responsiveness and resolution to inquiries
• Liaising and coordinating with external third parties such as other Loan Administration team, Borrowers, Lenders, Trustees and Agent Banks
• Review and distribute loan reports as agreed with clients
• Follow established procedures related to loan documentation/processing activities and make recommendations to support process improvement and risk management
• Demonstrate a sound level of understanding of products and processes, both within Loan Services and other IQEQ related services
• Demonstrate a sound level of understanding of how duties relate/integrate with others in the team and closely related teams in IQEQ
• Demonstrate product and technology proficiency

Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities?

Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!
Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!

Duties and Responsibilities:

• Support AD/Training and Education Manager/Digital Dawn with management of AppBassador
• Maintenance and upgrades
• Content upload
• Reporting functions
• Effectiveness/Flow of use
• Creating SOP’s
• Managing budget/billing
• Training Academy Support
• New structure – creating process, wow, SOP’s
• Support in building training content in line with brand plans
• Managing translation requests along with budgets/billing
• Training requests – review and follow up where needed
• Training reporting – collation for T&E Manager
• Template creation for Activation briefs in line with regions marketing plans
• Creation of template
• Support RPM in building reports (renders, M&E)
• Reviewing and advising RPM on how to in reports
• Global Reports
• DHOC Support in creation of global reporting templates
• Collation from regions on global launches
• Other
• Manage process for big ideas ie sampling kits/travellers sets/WSET
• Conference support

Skills Needed

An all-rounder with a comprehensive set of administrative skills to effectively support GT administrative tasks and the GT team.

• Technical Proficiency
• Time Management
• Organisational Skills
• Problem-Solving Abilities
• Multitasking
• Adaptability
• Communication Skills
• Attention to Detail.
• Team Collaboration
• Research Skills
• Financial Acumen

Work Setup:
Onsite

Work Schedule:
Day shift

Core Perks and Benefits:
HMO on your first day + Free coverage for 2 dependents on your 2nd year
Government-mandated benefits
20 Annual Leave Credits
13th-month pay
Birthday Leave
Bereavement Leave

Onsite/Hybrid employee additional benefits:
Travel Subsidy Allowance
Free staff house accommodation (for those within a certain distance)
Free Shuttle service
Free Lunch
Free Uniform
Perfect attendance bonus

Additional benefits/perks to all employees
Onboarding training
Performance-based salary increase
Discretionary incentives based on client or individual performance
Monthly employee engagement
Birthday Gift
Weekly treats
Christmas Hamper
Anniversary Gift
Opportunity to travel

Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:

https://rb.gy/u35c6

• Grad trainees, junior, entry-level, and admin positions: PHP 3,000
• Intermediate positions: PHP 5,000
• Senior and hard-to-fill positions: PHP 8,000

Send them our way, and let's win together!

Check our website to see more:
https://thebackroomop.com/

And our Facebook page if you want more:
https://www.facebook.com/TheBackRoomOP
And here's the link to our Glassdoor page, where you can see what our team members have to say about us:
https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm

Get the word out!

By submitting your application, you grant us permission to retain all your application data, including Personally Identifiable Information (PII), for recruitment purposes. We will retain this information for as long as there is a legitimate business purpose or a legal requirement to do so.

Job Summary: The Executive Assistant will be primarily responsible for managing customer service issues, coordinating with our factory, and overseeing operational tasks. This role requires excellent communication skills, problem-solving abilities, and the capability to hire and manage additional customer service representatives as needed.

Salary: PHP 35,000 - 40,000

Key Responsibilities:

**Customer Service:**

- Handle customer service issues, including product replacements and complaints, in a timely and professional manner.

- Maintain a high level of customer satisfaction by providing prompt and effective responses to customer inquiries.

- Develop and implement customer service policies and procedures to improve service quality.

**Operations:**

- Communicate regularly with our manufacturing partner to ensure production schedules are met and any issues are promptly addressed.

- Coordinate logistics for shipping containers, including scheduling cargo ships and arranging pickups at ports.

- Manage relationships with 3PL providers to ensure efficient delivery of products to US, UK, and EU markets.

- Oversee the transloading process when required, ensuring products are correctly transferred between locations.

- Monitor inventory levels and coordinate with the factory and 3PL providers to prevent stockouts and overstock situations.

**Team Management:**

- Assess the need for additional customer service representatives based on business demands.

- Recruit, train, and manage a team of customer service representatives as required.

- Provide ongoing support and development opportunities for the customer service team.

Qualifications:

- Proven experience in a customer service or operations role, preferably within a similar industry.

- Excellent communication and interpersonal skills.

- Strong organizational and multitasking abilities.

- Ability to work independently and make decisions in a fast-paced environment.

- Experience in managing a team and coordinating with external partners.

- Proficiency in using customer service software and Microsoft Office Suite.

Benefits:

- Competitive salary and benefits package.

- Opportunities for professional growth and development.

- A supportive and collaborative work environment.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.​

​

Key Responsibilities​

• Provide great customer experience.​
• Fold, hang, display, and merchandise garments to maximize selling opportunities.​
• Actively process, stock and replenish garments on the sales floor and in the stock room.​
• Open, unpack, and label merchandise with security tags.​
• Support customer purchases and returns in the register.​

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.​

Key Responsibilities​

• Provide great customer experience.​
• Fold, hang, display, and merchandise garments to maximize selling opportunities.​
• Actively process, stock and replenish garments on the sales floor and in the stock room.​
• Open, unpack, and label merchandise with security tags.​
• Support customer purchases and returns in the register.

About Pearl:

Pearl connects top talent from around the world with US and EU based startups that care about finding sharp and hungry talent that they can grow with long-term. We provide candidates who pass our vetting process with exclusive upskilling opportunities that enable them to get promoted faster in their new roles. We only work with employers who are looking to make full-time hires they can continuously mentor and promote.

About the job:
Role: Sales Representative (w/ Account Management in Tech Product)
Work schedule: Full Time | 40 hours per week | Monday to Friday | US Time Zone - Overlapping EST MST and CST
Salary Range: up to 1,800 USD per month + equity share

Responsibilities:

The following are the key aspects of your work:

• Demonstrate expertise and comprehensive understanding of our product, its features, and its core value proposition.
• Leverage your product knowledge to drive user engagement, activation, and conversion from the Trial period into subscribers.
• Guide Users through specific actions and features within the product that are correlated with conversion success (Activation).
• Provide personalized support and guidance to help Users maximize the value they derive from the product during the trial period.
• Actively monitor user progress and intervene when necessary to address barriers to Activation.
• Conduct quick and compelling product demonstrations tailored to the needs and interests of individual Users.
• Effectively communicate the value proposition of the product and address any objections or concerns raised by Users.
• Utilize objection-handling techniques to overcome hesitations and build confidence in the decision to subscribe.
• Facilitate subscription starts by guiding Users through the payment process over the phone or through online channels.
• Meet or exceed monthly and quarterly conversion targets while maintaining a high level of customer satisfaction.

Immediate Tasks on your First (1st) Week:

• Initiate calls to prospects via HubSpot
• Address inquiries about the product.
• Conduct engaging demos of product functionality.
• Utilize affordable methods for attracting leads.

Need to have:

• Product obsessed, passionate about how the App can change the lives of Users.
• Tech-savvy, always finding ways to make your process more efficient and effective.
• Deep familiarity with Sales tech stacks — CRM (Hubspot), VoIP, Product Analytics tooling, etc.
• Excited by the hustle and grit it requires to be on the frontlines of early product adoption.
• Problem-solver, finding workarounds and removing blockers — you aren’t blocked easily.
• Excited about being a part of a startup environment and rolling up your sleeves to get things done.

Nice to have:

• Excellent and Effective Communicator: neutral accent, sounds stateside
• Tech Savviness: comfort level with picking up a sales tech stack (Hubspot expert, VoIP, Product Analytics, etc.)
• Great in KPI from work experiences (quota, sales, retention, etc)
• Self-Starter: Hustle / Tenacity / Go-getter mentality
• Culture-Fit: Aligned to (or actively seeking) start-up culture & environment

This is how we will WOW you:

• Culture: Emphasis on fostering an open and collaborative team environment, where individuals are encouraged to share ideas, collaborate on projects, and support each other's professional growth and success
• Growth Opportunities: Providing avenues for career progression and development, potential to advance into leadership roles.
• Perks & Bonuses: Performance-based incentives and bonuses to reward exceptional contributions and motivate team members to achieve their goals.
• Holiday & PTO: Provides paid time off (PTO) credits, ensuring a healthy work-life balance.

The client is an Equal Opportunity Employer. The client is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. The client is committed to creating an inclusive, safe work environment for all employees. All employment decisions by this client are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. The client will not tolerate discrimination or harassment based on any of these characteristics. Handoff encourages applicants of all ages. The client also participates in E-Verify.

Excited about a challenge? If you've got the skills and passion to make waves, don't wait any longer - hit that "APPLY FOR THIS JOB" button now. Your path to a rewarding future starts here. Ready to dive in and make a difference?