• Provide support to project managers including invoicing, project agreement coordination, Have an excellent understanding of patient recruitment methods and processes to ensure they are being appropriately applied to projects
• Execute recruitment methods for US patient projects (email campaigns, text messages, online advertisement and any other custom recruitment solutions)
• Attend internal calls with other departments for US patient projects
• Proactively seek, design, and implement custom recruitment solutions for patient projects
• Ensure that monthly recruitment and outsource targets for patient recruitment are achieved
• Onboard associations and support groups for partnerships
• Be the point of contact and provide the required materials and information to patient support groups regarding project details and M3 panel membership
• Assist in designing and implementing marketing strategies for the retention and acquisition of patients to panel
• Proactively plan, design, and implement custom recruitment solutions for patient projects
• Oversee all administrative tasks prior to qualitative interviews (scheduling, proof of condition, consent forms)

The Fieldwork Coordinator responsibilities listed below are inclusive but not limited to

• Execute end to end project related tasks which include (but not exclusively) link setup, link testing, set up and delivery of study invitations via custom tools, manage exclusion lists, and incentive reconciliation.
• Manage and control of sampling for the allocated projects from the setup for internal invites to custom recruitment.
• Excellent understanding of project recruitment methodology for studies; coordinate with project assistants to best utilize available options for maximum results.
• Build a sampling plan for the projects allocated.
• Liaise with other teams to maximize internal sample resources via phone recruitment, custom emails and other custom recruitment solutions.
• Review projects on a daily basis and inform project managers when internal sampling strategies have been exhausted.
• Provide daily recruitment updates to the project management team.
• Ensure projects are completed in line with timelines stipulated by the client.
• Come up with alternative sampling strategies when internal panel sample is not sufficient to reach total sample sizes of projects.
• Track, monitor and report on sampling performance at a project level.
• Have an excellent understanding of the M3 sampling, emailing and reporting tools to ensure they are used to the best of their capabilities in supporting project deliverability.
• Address Project Managers and other stakeholders’ requests in timely manner
• Attend meetings with PMs regarding assigned projects to ensure project specifications, client needs, timelines, and responsibilities are understood.
• Takes notes and fill checklists during key meetings and share them with the attendees afterwards
• Host internal or setup external market research pretest/pilot interviews for clients, and ensure interviews are conducted on time and as planned. This will require direct client and respondent interactions.
• Track, monitor and report on custom recruitment performance.
• Support PMs ensuring that projects are closed and ready for invoicing in a timely manner
• Setup Dynamic Audiences for projects based on the clients’ specifications.

Feel the essence of true innovation with iOPEX Technologies. Join us now!

Be a Key Sales Account Manager/Business Development Executive for our #iopexhappyatwork team. Join us now!

Requirements:

• To assist the organizations sales and growth efforts by contributing to new customer acquisition to assist the organization to acquire new customers and sell additional products or services to existing ones
• He/she should be able to provide ideas to attract new clients and keep the senior management updated about marketplace and competitor activity
• Build contacts with potential clients to create new business opportunities
• Keep prospective client database updated
• Make cold calls for new business leads
• Support in writing new business proposals
• Maintain knowledge of all product and service offerings of the company
• Arrange meetings for senior management with prospective clients
• Follow company guidelines and procedures for acquisition of customers, submission of tenders etc.
• Identifying new sales leads
• Pitching products and/or services
• Maintaining fruitful relationships with existing customers
• Attend client conferences and meetings in order to network with new and existing contacts
• Conduct market competitive analysis to develop roadmap and sales strategy to secure new business

Qualifications:

• Candidate must possess at least Bachelors' degree in any of general subject courses.
• At least 3 years of working experience in the related field is required for this position.
• Required Skills are Lead Generation, Prospecting, Presentation, Closing
• Ability to identify, articulate and sell value over price
• Networking and Relationship Building skills
• A demonstrated ability to communicate and handle people well
• A well-established business and client network
• Excellent written and verbal communication
• Must have good negotiation skills
• Must be able to create good presentations
• Must be detail oriented and an active listener
• Ability to work under pressure
• Be an expert on the company’s products and be able to pitch them effectively in any situation.
• Be able to demonstrate good knowledge of the industry and markets in which the company operates.
• Have an aptitude for sales and spotting business opportunities

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

• Competitive salary package
• Exciting employee engagement activities
• Stability (Continuously getting pioneer accounts)
• Learning sessions every week
• Fast career growth
• Free Parking Passes
• Accessible location
• HMO (Free dependent)
• Leave credits/Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off

And most importantly, you’ll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

• Please complete this application form: https://bit.ly/iopexphleadershiphiring
• Send a message to 09178246345 (Yana)
• For Faster transactions - Walk in and look for Yana - our office is located in SIX/NEO (previously Net Lima) 12th Floor 26th street 5th avenue BGC, Taguig

Turnitin partners with institutions to ensure the integrity of global education and meaningfully improve learning outcomes. Today, Turnitin serves over 15,000 institutions globally and is rapidly expanding to reach its five year vision of becoming the definitive global leader in integrity and assessment. This vision requires the sales team that sells a platform with multiple new solutions and creates deeper relationships with customers. With our global go to market teams consisting of sales professionals who work with customers to ensure their success and grow their footprint, the sales operations team focuses on the success of the sales team today but looks ahead to help the sales team achieve their goals with effective data, tools and processes. 

Turnitin is looking for a Sales Operations Analyst to be a partner with the larger commercial Revenue Operations team along with the GTM sales team to help enhance the efficiency and productivity of the sales team, to help facilitate our rapid team expansion and customer growth across the organization. 

As a Sales Operations Analyst you will support direct and indirect sales teams across the organization in analyzing system data to establish and implement process alignment and improvements to align sales strategy. The role will be critical in evaluating the general health of the sales process in order to help Turnitin run effectively and efficiently. You will collaborate with the broader Commercial  Operations team, Marketing, Finance and other stakeholders to ensure the best experience and most efficient processes to drive the sales process.

Our ideal candidate is a professional with knowledge of sales and customer service best practices. To succeed in this role, you should have excellent time management, collaboration and communication skills along with experience of working closely with customer facing sales teams. The person must have very strong organizational skills and an excellent eye for detail. They must also be flexible and willing to dive into every challenge. We expect you to perform well in a team environment and have exceptional people skills. Ultimately, you should be driven and passionate about ensuring the success of the sales team by delivering information.

Key Responsibilities and Outputs

• Based on data analysis, establishes and drives process improvement, adoption, and effectiveness at every level of the sales process, ensuring process compliance
• Support and optimize the use of Salesforce, including assisting with ongoing enhancements and testing
• Helps set and enforce best practices related to Salesforce data hygiene. 
• Works closely with Sales Enablement to create, maintain and deliver onboarding content
• Delivers onboarding of new hires
• Creates and maintains documentation of processes, standard operating procedures, and visuals for training purposes.
• Ensures that training content is up to date and accurate
• Gathers reporting and dashboard requirements to provide visibility to sales teams on pipeline and performance against targets
• Tracks and reports key performance indicators (KPIs) for the sales team, identifying areas for improvement and recommending strategic solutions to achieve sales goals
• Produces and maintains regular and ad-hoc Salesforce reporting and dashboards based on metrics that drive sales velocity for Sales, Marketing and Finance
• Partner with finance, marketing, and other departments to align sales operations with overall business objectives
• Drive the successful execution of project-based initiatives to enhance sales operations efficiency, collaborating with cross-functional teams, ensuring milestones are met and objectives achieved within specified timelines
• Develops and executes change management strategies conducting training sessions and providing ongoing support to ensure the seamless integration of changes and adoption of new processes and tools into the daily operations of the GTM sales team

Proven characteristics for success

• Organized, process driven personality with a solid attention to detail
• Highly organized and accurate
• Highly self motivated/committed
• Ability to manage and assess multiple priorities
• Ability to thrive in a fast-paced environment
• Curiosity and a passion for learning  

LOOKING FOR FILIPINO CANDIDATES CURRENTLY RESIDING IN THE PHILIPPINES.

*We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your application.

Position: Sales Representative

Working Hours : Standard hours: 8:30 AM - 5:30 PM CST, five days a week, with at least one weekend day off. (Flexibility required for occasional weekend support, compensated with alternate weekdays off)

Holidays : US Holidays

Salary Range: up to USD 2,000/month

Perks & Benefits: : 

• Generous paid time off: 12 days plus tenure-based additions, with 8 recognized holidays.
• Comprehensive leave policies including paternity (4 weeks) and maternity (10 weeks) leaves, bereavement leave, and the flexibility of working from home.

About the Company:

Company’s Core values:

● Communicate clearly, professionally, and with kindness

● Hustle but don’t rush

● Ownership of results

● Innovate, adapt, and improve

● Conscientious attention to detail

● Elevate attitudes and have fun

● Support one another generously

Do you align with our core purpose and values? Ready to make impactful moves with a team that values innovation and customer satisfaction as much as you do? We don't just move items; we move forward together. Apply now and be part of our journey to redefine the moving experience!


About the Role:
The company is on the lookout for a Sales Representative who embodies the spirit of innovation and a customer-first mindset.

Do you thrive in the competitive environment of sales, delight in surpassing targets, and

excel in crafting connections with customers? If so, check out our core purpose below:

Company's Core Purpose:

Make moving easy and fun (cause it usually sucks) by providing a customer service experience so remarkable, so exceptional across every touch point, that it will be studied in college courses and analyzed in books. We will be the example that all other moving companies strive to model themselves after. If this core purpose gets you excited and you feel like you can help us achieve this goal, then keep reading! We would love to have you on board!

Key Responsibilities:

● Engage with clients through 10-12 minute inbound calls, navigating each conversation with our SPEED framework's grace.

● Proactively reach out to follow up on web inquiries, ensuring every online booking is seamless.

● Dive deep into customer needs, echoing the company's ingenuity in providing brilliant solutions.

● Master our CRM to offer spot-on moving estimates, always ready to seal the deal with confidence.

● Aim for a 50%+ conversion rate, setting a new benchmark in lead conversion.

● Embrace our advanced phone system for stellar efficiency and insightful data tracking.

● Consistently hit sales targets, with monthly goals ranging from $91k to $150k in booked revenue, adhering to our sales best practices.

• A seasoned sales professional with a track record of achieving and exceeding targets.
• A relationship builder, expert in tuning into customer needs and establishing rapport.
• Energetic,bubbly great at adding and subtracting when writing sales notes, comfortable to numbers 
• Proficiency in Monday.com, Gmail, Google Docs is a plus
• A multitasking maestro, capable of handling multiple conversations with ease 
• Exceptional in active listening and navigating objections, with a knack for thriving in fast-paced, sales-centric environments.
• A persistent, result-driven individual with boundless energy and a collaborative spirit.
• Tech-savvy, with a solid handle on CRM systems and a reliable internet connection to stay connected with our team and customers.
• Experience working with a moving company will also be a plus.

Your Role Purpose & Objective 

The role purpose is to enable effortless home improvement through supporting tradies to build and expand their businesses. 

Your role is to follow up on inbound enquiries that come from tradies that request more information about joining the hipages platform, communicate the key benefits of the web based advertising new customers will receive as a member of hipages. 

You know you are successful when you are converting a high volume of customers, meeting and exceeding targets and KPIs, you’re able to use your expertise on the hipages product to leverage higher sales conversion rates and revenue. 

How you will add value 

●  Meeting and exceeding daily, weekly and monthly KPI’s and sales targets (essential)

● Making a high volume of outbound / inbound phone calls (essential) 

● Explaining the key benefits of hipages with potential clients 

● Handling customers objections (essential) 

● Closing the sale and signing up new members 

● Developing and maintaining accurate product knowledge 

● Liaising with relevant internal departments to ensure that client’s needs are met

● Effective note taking on all client interactions and input into CRM system  

Functional Competencies 

● The Sales Experience: Proactively maintains own sales pipeline, driving personal sales to meet targets 

● The Service Experience: Speaks with genuine enthusiasm and confidence about the hipages brand and product, following the script 

● Sales Management Operations: Follows sales touchpoint process, adhering to QA process ● Sales Drive: Motivated to achieve sales goals and targets 

● Sales Resilience: Remains focussed on work when under pressure, showing an optimistic approach to work 

Behavioural Competencies 

● Communication: Speaks clearly and audibly, checking for understanding ● Relationship Building: Connects and develops rapport with others to build and maintain good working relationships 

● Planning / Organising: Plans and prioritises own tasks and activities to meet targets ● Commercial Acumen: Understands how hipages operates and makes money 

Your Experience 

● Experience in a phone based role taking a high volume of inbound calls, preferably in a sales environment. Preferred experience in working to sales targets and KPI’s. 

Who you will be working with 

● Working alongside a strong, established sales team 

Success Profile 

In the first 3 months, the successful incumbent is expected to have delivered: 

● Have built a solid understanding of the hipages platform and be able to use this knowledge to maximise sales conversion rates and revenue 

● Be competent with the CRM system and be able to use it to effectively manage your sales pipeline 

● Have a basic understanding of the hipages journey after they’ve signed up onto the platform

 ● Have a basic understanding of the Sales Policy and follow the outlined guidelines 

● Be an expert in selling the benefits of hipages to tradies 

● Have developed a basic understanding of the Licensing requirements for each state and use

 this knowledge to ensure we only let qualified tradies onto the hipages platform 

● Regularly met and exceeded weekly sales targets and KPI’s 

In the first 6 months, the successful incumbent is expected to have delivered: 

● Be an expert on the hipages platform and use this knowledge to leverage higher sales conversion rates and revenue 

● Be an expert in the CRM System and use it to maximise sales results 

● Be an expert in the Sales Policy and consistently follow the outlined guidelines

● Be an expert on the hipages customer journey for tradies after they sign up and be able to articulate this to tradies when needed 

● Be an expert on what Licenses are required in each state 

● Meeting and exceeding sales targets and KPI’s 

Join the A-Team and experience the A-Life!

We are seeking a highly motivated and organised individual to join our professional services team as a Project Coordinator. In this role, you will play a crucial part in the planning, coordination, and successful execution of Salesforce and Mulesoft projects. Working closely with the Project Manager, you will be responsible for team coordination, project planning, monitoring, and controlling activities to ensure the timely delivery of high-quality solutions.

Some key activities include:

• Collaborate with the Project Manager to develop detailed project plans, timelines, and milestones. 
• Schedule and coordinate project meetings, ensuring effective communication among team members.  
• Create and maintain comprehensive project documentation, including plans, status reports, and meeting minutes. 
• Generate regular progress reports for internal and external stakeholders. 
• Owning project risk management
• Owning project resource management
• Collaborate with testing teams to ensure the quality of Salesforce and Mulesoft implementations. 
• Conduct periodic reviews to ensure adherence to project standards and best practices. 

Join our dynamic team as an Executive Assistant and Operations Coordinator and play a crucial role in supporting company leadership. Your experience as a skilled executive assistant, scheduler, and coordinator will shine as you manage complex schedules, plan travel arrangements, and coordinate events. As a valuable team player, you'll contribute to the operational and administrative efficiency of our fast-growing organization.

• Efficiently manage executive schedules, appointments, and meetings
• Organize domestic and international travel logistics
• Plan and execute company events, meetings, and conferences
• Coordinate communication between leadership and various teams
• Perform administrative tasks to ensure smooth operations

• Food Allowance
• Government Benefits
• 13th Month pay
• Work Equipment
• Night Differential if applicable (10% of hourly rate)
• 20 Leaves (after 6 months)
• Holiday pay (200% on Regular holidays; 130% on Special holidays)
• Overtime pay (max of 10.25 hrs/day)
• Referral bonus (P10,000 if referral passed and stayed with the company for 3 months)
• HMO (after 6 months)

#li-remote

A rapidly growing, fully remote company with a small, dynamic team spread across different time zones. The headquarters are on the West Coast in Seattle, with team members in New York, India, France, and Estonia. The company is known for its decentralized structure, a hunger for innovation, and rapid growth, supported by established companies.

Role Overview

We are seeking a detail-oriented Sales Support professional to join our team. The role primarily involves analyzing sales data, strategizing offers, and maintaining effective communication with customers and internal teams. The ideal candidate will possess excellent organizational skills, strong communication abilities, and a proactive approach to supporting sales initiatives. This position plays a crucial role in optimizing sales strategies and enhancing overall customer satisfaction.

Responsibilities

• Review historical customer sales data to identify buying patterns, price points, and items of interest.
• Strategize weekly offers based on daily inventory file analysis to ensure effective inventory management.
• Email customers categorized offers to keep them informed about available inventory.
• Follow up on offers with phone calls to enhance customer engagement and conversion rates.
• Coordinate with warehouses for pictures, samples, and cases per pallet for specific items as required.
• Deliver samples to buyers' offices to facilitate purchasing decisions.
• Conduct store visits to conduct competitive analysis and gather market feedback.
• Provide general sales and customer service support to team members as needed.

• Previous experience in sales support or a related field preferred.
• Strong analytical skills with the ability to interpret sales data and trends effectively.
• Excellent communication skills, both written and verbal.
• Ability to coordinate and communicate effectively with internal teams and external stakeholders.
• Proactive and self-motivated attitude with the ability to work independently.
• Knowledge of inventory management principles is a plus.
• Willingness to travel for store visits and customer meetings as required.
• Bachelor's degree in business administration or a related field is desirable but not required.
• Proficiency in Microsoft Office suite and CRM software is preferred.

Fully remote work, competitive salary, fixed shift

As a Recruitment Coordinator, you will support the client recruitment teams and have responsibility for candidate care and administrative support associated with a candidate’s application process through to their onboarding. You must be willing to work on a midshift schedule and in Ortigas.

As a Recruitment Coordinator, you will possess strong attention to detail and accuracy and will be able to identify potential risks or issues associated with a candidate’s application or onboarding process and take corrective measures to mitigate them.

Reporting to the Recruitment Administration Team Lead, you will assist in driving high-quality candidate care and strive to be an ambassador for the Allegis Global Solutions brand at every interaction.   

Your duties may include, but are not limited to:

• Providing support to the recruitment team by completing designated activities within agreed timeframes.
• Maintaining consistent communication with candidates throughout the onboarding process, to manage requirements and expectations.
• Initiating and monitoring onboarding activities as per client process.
• Maintaining audit-ready offers and onboarding materials, resolving issues, and escalating as needed.

The Private Sector Coordinator, under the supervision of the Private Sector Manager, will provide technical guidance and support to the program in private sector engagement and entrepreneurship in project sites, and focus on bridging or transitioning youth program completers with employers or self-employment opportunities.
 

Essential Functions 

The Private Sector Coordinator’s specific responsibilities will include, but are not limited to:
- Provide technical assistance to the Youth Development Alliances (YDA) to support their capacity improvement in the following areas. This will be conducted in coordination with the Youth Development Coordinator (YDC).
         a) information-gathering regarding employer and industry labor/manpower needs and self-employment opportunities; and
         b) continuous relationship-building with prospective local employers and local industry players.

- Support the YDA in conducting their periodic region-specific labor market assessments (LMA) and using the results to inform programming and ensure alignment of youth skills development with employer and industry needs.

- Support capacity building of selected TVET institutions and universities in conducting and analyzing localized LMA, with the support of the YDC.

- In coordination with the YDC, support capacity building of local training service providers and partners to offer effective employment services for youth as well as implement job intermediation services.

- Assist the YDAs to mobilize local networks of stakeholders who can collectively match learners/trainees and graduates with existing opportunities highlighted by the LMAs as well as provide recommendations to address skills gaps through training provision.

- As needed, support the YDC in providing technical assistance to youth service providers and YDAs to ensure they use a holistic lens when conducting outreach to the private sector, through EDC-led training/workshops for YDA and youth network.

- Support the YDC in the implementation of community employment opportunity mappings within their region/province/city by engaging the Local Government Unit (LGU) representatives, the DepEd ALS and TESDA, schools, community-based organizations (CBOs), associations of entrepreneurs and chambers of commerce, representatives of parents’ associations, and other education stakeholders.  

- Working closely with the Private Sector Manager, Youth Development Coordinator and other Private Sector Field Officer(s), participate in planning and support the conduct of city/municipal project launch activities.

- Serve as the Opportunity 2.0 main liaison with private sector stakeholders and other local partners in his/her area of responsibility to ensure close collaboration in all aspects of Opportunity 2.0 technical programming.

- Establish and sustain partnerships with private sector as well as identify and negotiate opportunities for work-based learning, employment, self-employment, and entrepreneurship.

- Working closely with Private Sector Manager, plan and develop strategies to maximize engagement of private sector as well as gain its commitment to maintain its support to vulnerable youth.

- Oversee the tasks of the Private Sector Officer to ensure program components, in relation to private sector engagement and partnerships, are harmonized across the sites and completed as required.

  Organizational Relationships and Employment Status 

• Reports to Private Sector Manager
• Based in Pasig with travel to main project sites  
• Full time employee 

The Program Coordinator will join a team of professionals working in a fast-paced, team environment, who will facilitate and manage various processes (client-specific) within the contingent worker lifecycle from onboarding through offboarding. In addition, the Program Coordinator also provides first-level customer support to Hiring Managers and Supplier Partners, whilst triaging queries to the appropriate point of contact/s.

Requirements:

• Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management, and offboarding.
• Document all client-reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.
• Conduct research and analysis to resolve client or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (i.e. pending end of assignments, invoicing, time and expense management, and vendor compliance tracking).
• Constant interaction with vendors to ensure new hire paperwork is completed on time so the contractor can start assignments on time. 

The Program Coordinator will join a team of professionals working in a fast-paced, team environment, who will facilitate and manage various processes (client-specific) within the contingent worker lifecycle from onboarding through offboarding. In addition, the Program Coordinator also provides first-level customer support to Hiring Managers and Supplier Partners, whilst triaging queries to the appropriate point of contact/s.

Requirements:

• Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management, and offboarding.
• Document all client-reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.
• Conduct research and analysis to resolve client or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (i.e. pending end of assignments, invoicing, time and expense management, and vendor compliance tracking).
• Constant interaction with vendors to ensure new hire paperwork is completed on time so the contractor can start assignments on time. 

Summary of Role

The inside sales role at Vesta is a support and sales position tasked with lead generation, administrative support for Account Executives and Project Managers, as well as coordination of project operations functions within focusing on billing and scheduling and CRM maintenance.

Because this role touches many aspects of the organization, it is considered a foundational position. This role is intended to allow motivated and qualified team members to progress in their careers with Vesta into sales, design, operations, or customer success. 

A solid understanding of the Vesta brand positioning and process is critical to the success of this role as an ISR employee will be able to learn sales skills and prospecting, design theory, planning, and operations processes

Key Tasks and Responsibilities 

1. Outbound lead generation on new market listings and stale properties: ISR daily will focus on outbound emails to agents who have new listings or listings on the market, which Vesta has an opportunity to stage.
2. Develop an active portfolio of agents, developers, and new home-builders assigned to the new target market.  
3. Maintained accurate task and follow-up actions on all deal-related activity related to outstanding invoices, install dates, COIs, changes, and delivery information between sales and operations.
4. Responsible for managing and improving the "Job Scope" entry process into Airtable and Eames, acting as 1st-level escalation for errors questions. 
5. Support the sales and account management team with deal activities such as collecting payment info, updating CRM data, customer service inquiries, interfacing with design and operations, and scheduling.
6. Clean and maintain prospecting lists for marketing and segmentation.
7. Manage all inbound lead inquiries via phone and internet form fills, Conduct initial qualification of customer needs and address questions, and route internally as appropriate. (Phone coverage will be the primary responsibility of this role during regular business hours, 9-5 PST)
8. Enter leads into CRM on qualified projects and assign to a sales team members based on lead rotation and distribution schedule. Return after-hours calls and qualify leads or address customer questions.
   Maintenance of all Customer data, including dates, addresses, projects, broker affiliations, and billing/invoicing details with the Salesforce CRM
9. Using the CRM and email templates, ISR will conduct outreach, add new agents to a database and qualify listings for a sales team.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title: IT and Administrative Coordinator

Salary Range: $1,000 - $1,500/month

Schedule: 5PM to 1AM in MNL | 4AM to 12 NN EST

About the Role
As the IT and Administrative Coordinator, you will play a crucial role in ensuring the smooth functioning of IT systems and providing administrative support to the organization.

Responsibilities:

• Ensure IT functionality for all employees, troubleshooting and resolving issues promptly.
• Onboard new employees, providing necessary IT setup and support.
• Enforce naming conventions and folder structuring protocols for all clients.
• Monitor Karbon and confirm employee adherence to Organization and Admin procedures, ensuring work items reflect the latest templates.
• Set up notice work items and manage Admin in real-time.
• Establish clients in our systems and folders.
• Deploy global engagement team surveys and communicate client assessment results.

• Proficient in Sharepoint and Microsoft 365.
• Proven experience in providing IT and administrative support.
• Strong knowledge of IT systems, software, and hardware.

Snapshot of the role:

Our Sales Support Representatives will be responsible for building trust and rapport with prospective customers to help them understand the benefits of solar.

Core Responsibilities:

• Perform outbound calls with prospective customers and follow up on warm leads
• Responsible for setting of appointments

• Meets all identified team and client performance metrics, goals, and deadlines in a fast-paced, ever-changing, high-performing team-based environment. Provides backup support to other teams as needed
• Builds relationships and works closely with customers, co-workers, and all levels of the organization in a positive manner to supply necessary updates and reporting as needed
• Complete other tasks as deemed appropriate by the supervisor
• Regular attendance, punctuality, and adherence to an agreed-upon schedule of availability are conditions of employment and essential function of this position.

• At least SHS Graduate
• Must have 1-year sales outbound cold calling experience in a call center setting.
• Outstanding negotiation and communication skills.
• Sales mindset and money-motivated.
• Self motivated, driven individual
• Experience handling high call volume

• Proficient in using technology; laptop, pc, tablet etc
• Amenable to shifting schedules (Graveyard Shift) and/or split rest days.
• Must be willing to work onsite at Robinsons Cyberscape Gamma Ruby/Topaz Rd. Ortigas

• Competitive salary
• Medical and Dental Insurance (With free dependents)

• Group life insurance
• Paid time off (PTO) such as sick days and vacation days
• 13th Month Pay
• Outstanding career growth
• Leadership opportunities

• Passionate, energetic & innovative work culture
• Friendly team driven environment
• Skills and experience development

LOOKING FOR FILIPINO CANDIDATES CURRENTLY RESIDING IN THE PHILIPPINES.

*We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your application.

Position: Customer Success Coordinator

Working Hours: Some combination of weekdays and a weekend-day. Tuesday - Saturday is great but we're open if there is a different preferred schedule. The schedule is generally 9am-5pm MT but we are flexible to accommodate shorter shifts on weekends (e.g. 10am - 2pm)

Note: You'll track hours and be paid the hourly equivalent to your monthly salary

Holidays: US Holidays

Salary Range: USD 1,200/month (max)

About the Company:

A developer of an all-in-one property management platform intended for helping small-time rental property owners in the United States of America.

About the Role:

We’re looking for a Customer Success Coordinator who excels at cultivating strong relationships and delivering an outstanding experience. This is a role for someone who loves working as a team to solve problems and can deliver high impact solutions. Our Customer Success Coordinator will help all of our customers with their varied needs, from a resident with a maintenance issue to an owner needing support on their property. Our team is made up of

people from a wide variety of backgrounds, we are fortunate to have a team that really enjoys each other and working together - we can’t wait to meet you!

Key Responsibilities:

In this role, you’ll have the chance to delight customers, build a stronger team and reinforce our customer-centric culture.

● Provide customers with white glove support by answering questions and taking action on potential and current owner and resident requests in a timely manner, adhering to the company’s service level agreements (SLAs)

● Advocating for customer needs within Nomad by sharing customer feedback with Product, Marketing, Operations, and other internal teams

● Support our new customers by answering the phone, emails, and live chats that come to our team, adhering to service level agreements (SLAs)

● Provide an excellent customer support experience with the goal of establishing and maintaining customer trust and longevity

● Communicate effectively, proactively, and kindly with customers to provide valuable information and peace of mind

● Collaborate closely with internal teams to create a seamless customer experience and to ensure we meet or exceed customer expectations

● Cover select call centers/phone trees and dynamically route calls to an appropriate team

● Create and/or triage tickets and manage our ticket pipeline across all Customer functions (Support, Implementation, Retention, Sales, and Leasing) ensuring all customer inquiries are responded to promptly and effectively

● Help develop scalable support processes, education materials, FAQs, etc.

● A role where you can, and will, GROW!

● Develop and post rental listings to our web page.

● Follow up with leasing applicants both proactively, to get showings scheduled, and retroactively, to help them with application submission.

● Respond to phone and email outreach for leasing and application questions

● Manage and execute our Owner referral program

Qualifications:

● 2 years experience in similar customer-facing, metric-focused roles

● Experience working on sales, success or support teams in high volume and/or high-growth tech companies or environments

● Experience covering phone center/call center activities and systems, in particular DialPad

● Experience interfacing with CRM systems, in particular HubSpot, and various software programs required, as well as the ability to quickly learn new tools

● Experience using Google suite and Mac operating systems a plus

● Experience with Appfolio or property accounting a plus

● Exceptional written and verbal communication skills

● Excitement for “building the plane while flying it!” We are a fast-growing startup where change is constant and we seek out others that thrive in the thrill of change

● Some project and stakeholder management skills and the ability to seamlessly manage expectations and deadlines

● Strong problem solving skills, specifically the ability to take an ambiguous problem or question and identify and execute a solution

● A desire to advocate for your customers and the team to make each interaction better and each relationship stronger

● Experience in real estate a plus, or the ability to bring “homeowner mindset” to your day-to-day work

● Ability (or even preference) to work a non-traditional schedule, nights, weekends.