LOOKING FOR FILIPINO CANDIDATES, RESIDING IN THE PHILIPPINES

Position                   : Outsource Business/Sales Development Representative

Working Hours       : Flexible with 4 hours overlapped in Easter time

Salary                      : $900 - $1,400/ month (depending on experience)

Holiday                    : TBD

Job Overview:

Our client is looking for a proactive Sales Development Representative (SDR) to join their team. As an SDR, you will play a pivotal role in identifying, qualifying, and nurturing relationships with potential investment prospects who align with our investment criteria. You will be the first point of contact with prospects, leveraging your sales acumen to initiate conversations and set up meetings for our investment managers.

Objectives of this Role:

• Represent the company's investment criteria and value proposition effectively, using deep industry knowledge and research to articulate how our partnership can benefit potential portfolio companies.
• Generate qualified leads and cultivate relationships with warm prospects to uncover new investment opportunities.
• Manage and maintain a pipeline of prospective companies, ensuring timely engagement and progression through the investment evaluation process.
• Contribute to refining and implementing best practices for lead generation and outreach strategies tailored to the B2B SaaS sector.

Responsibilities:

• Utilize tools such as LinkedIn, HubSpot, and Outreach.io to identify and reach out to potential investment prospects.
• Conduct outreach via email, phone calls, and social media to understand prospect needs and qualify them as potential investment candidates.
• Collaborate closely with our investment team to coordinate and schedule meetings between qualified prospects and investment managers.
• Report regularly to the General Partner on lead generation activities, progress against targets, and market feedback.

• 1-5 years of experience in sales development, business development, or a related role, preferably within the B2B SaaS industry.
• Strong communication skills, both verbal and written, with the ability to engage and build rapport with senior executives and decision-makers.
• Proven track record of exceeding lead generation targets and achieving sales quotas.
• Familiarity with CRM software (HubSpot, Salesforce, etc.) and sales engagement tools.

Preferred Skills and Qualifications:

• Experience specifically as a Sales Development Representative (SDR) within the B2B SaaS industry, demonstrating success in identifying and qualifying leads.
• Ability to creatively solve problems, with strong analytical skills to assess potential investment opportunities.
• Desire to grow within a sales organization and contribute to the strategic goals of a dynamic investment firm.

Eram Talent is currently seeking a highly motivated and organized FM Coordinator specializing in Cleaning and Janitorial services to join our team in Saudi Arabia. As an FM Coordinator, you will be responsible for overseeing and coordinating all aspects of cleaning and janitorial operations for our clients.

You will play a crucial role in ensuring the cleanliness and maintenance of facilities, adhering to industry standards and regulations. Your attention to detail and strong organizational skills will contribute to the smooth and efficient operations of our clients' facilities.

Join Eram Talent and be part of our commitment to excellence in facilities management.

• Prior experience in facilities management or a related field, with a focus on cleaning and janitorial services
• Knowledge of cleaning techniques, equipment, and supplies
• Strong organizational and coordination skills
• Ability to manage multiple tasks and prioritize effectively
• Excellent communication and interpersonal skills
• Working knowledge of applicable health and safety regulations
• Proficiency in English; knowledge of additional languages is a plus
• Flexibility to work evenings, weekends, and holidays as required

• Establishes productive, professional relationships with key personnel in assigned customer accounts.
• Coordinates the involvement of company personnel including support, service, and management resources, in order to meet account performance objectives and customer expectations.
• Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
• Achieves strategic customer account plans that meet company standards.
• Meets assigned expectations for profitability.

JOB SPECIFICATIONS:

• Graduate of BS degree in Commerce, Marketing, Management, or any Business-related course or any degree
• 6-8 years' experience in related field
• Willing to be trained to work on all stages of a sales process and how to translate business requirements into business solutions
• Above average communication skills (both oral and written presentation and business reports
• Knowledgeable in Microsoft Applications
• Can confidently interact with various organization levels
• Willing to operate under minimal supervision
• Very good interpersonal skills and people skills
• Experience in selling IT products and services
• Able and willing to travel from one area to another
• Can start IMMEDIATELY
• Experience in selling Avaya, Cisco, Fortinet and Aruba is a PLUS.

Whizz is an NYC-based mobility company on a mission to help the fast-growing and underserved segment of gig workers acquire and use expensive electric vehicles to boost their profits when traditional financing is not an option.

We are seeking a dedicated Sales Team Lead to provide guidance and supervision to our sales representatives, ensuring exceptional sales skills and performance.

1. Fluent English-speaking skills (at least C1 level and above).

2. 2-3 years of experience in sales and supervisory roles with proven success in sales.

3. Proven experience in sales training and quality control.

4. Demonstrated ability to effectively manage teams, providing motivation, guidance, and coaching to achieve collective goals.

5. Analytical skills, with the ability to interpret data and performance metrics.

6. Availability to work within the New York time zone schedule (9 am - 6 pm New York time).

Responsibilities:

• Lead and inspire a team of 5 sales representatives, guiding them towards achieving sales targets.
• Oversee the handling of incoming leads, coordinating efforts to convert leads into satisfied customers through phone calls and chat interactions.
• Continuously refine sales scripts, implementing new techniques to optimize lead conversion and enhance sales results.
• Evaluate the quality of calls and chats.
• Conduct intensive sales training sessions, provide training on updates.
• Prepare sales scripts, conduct knowledge quizzes.
• Engage in one-on-one interactions with our agents to address individual training needs.
• Regularly maintain and update our knowledge base on Notion.
• Implement quality control measures and conduct regular performance reviews to ensure continuous improvement.

• Fixed salary supplemented with sales performance-based bonus.
• The flexibility to work remotely, providing autonomy and work-life balance.
• An opportunity to join a dynamic and innovative US-based company, collaborating with a team of highly skilled professionals dedicated to excellence.

We are seeking a detail-oriented and organized Finance Coordinator to join our team. The successful candidate will support the finance department in various tasks, ensuring smooth operations and compliance. The ideal candidate will be proactive, able to handle multiple tasks efficiently, and possess strong communication skills.

Key Responsibilities:

• Project Assistance within the finance team - eg tracking deliverables, scheduling follow up calls, meeting notes and actions. 
• Maintaining and tracking version control on all finance key policies.
• Assisting with maintenance and creation of key finance documents into Turnitin branding.
• Process and manage employee expense reports for XLT members in Finance.
• Organize and maintain financial records and databases, ensuring data integrity and confidentiality.
• Coordinate and manage the calendars for the finance team.
• Assist in the coordination of a compliance calendar for all deadlines within finance.
• Create and share an internal update on deadlines monthly for leadership
• Support recruitment activities within the finance department. 
• Assist with onboarding and offboarding activities within the finance department.
• Handle various administrative tasks to ensure the smooth operation of finance functions.
• Update KPIs and distribute to management.
• Ensure all SOPs are created and tracked centrally.
• Adhoc projects as required.

We are seeking a motivated and results-driven Sales Development Representative (SDR) to join our team. As an SDR, you will play a crucial role in driving our sales efforts by generating leads, nurturing client relationships, and ensuring client satisfaction. This role will involve a combination of cold calling, lead generation, and client website maintenance.

Job Responsibilities

• Cold Calling: Initiate contact with potential clients through outbound cold calling to introduce services and generate interest. Effectively communicate our value proposition and qualify leads to pass onto the sales team.

• Client Relationship Management: Build and maintain strong, long-lasting relationships with clients. Understand their needs, preferences, and challenges to provide tailored solutions and ensure customer satisfaction. Act as the primary point of contact for client inquiries and concerns.

• Lead Generation: Research and identify potential leads through various channels. Develop strategies to engage prospects and convert them into qualified leads.

• Client Website Maintenance: Regularly review and update client websites to ensure they are up to date and aligned with client requirements. Coordinate with internal teams and clients to implement necessary changes, such as content updates, product/service information, and design enhancements.

Meats QA Regulatory Coordinator

The QA Regulatory Coordinator is responsible for the management and implementation of Environmental initiatives and programs of the company. He/She shall ensure compliance to all applicable environmental laws and regulations that covers the operations of the company including timely application of permits and submission of reportorial requirements to implementing government agency. He/ She shall initiate and intensify environmental management activities including awareness campaigns within the organization.

The Specialized Talent Administrator & Coordinator is responsible for providing administrative support to the talent acquisition process through pre-hire and post-hire activities, facilitating a variety of logistical and recruitment activities to service a particular client program or teams.

Work Location: Manila, PH
Work Arrangement: Hybrid
Work Schedule: Night shift 
Specific requirements: Good comm skills
 

Duties and Responsibilities:

• Assist with recruitment and interview process
• Complete phone interviews and document candidate responses, effectively screening in or out of the recruitment process based on position requirements
• Develop interview schedules to ensure qualified candidates are evaluated
• Update candidate statues in the appropriate recruitment systems (Applicant Tracking System (ATS), proprietary systems, etc.) 
• Timely review of applicants who have applied via the ATS
• Schedule complex phone, video and in-person interviews with Recruiters or Hiring Managers 
• Execute the offer process, including creating & routing offer letter and presenting offer to candidate 
• Coordinate candidate background, medical and reference checking processes
• Arrange travel, transportation and accommodation for candidates
• Coordinate aspects of the on-boarding and off-boarding processes
• Edit and post positions to the ATS accurately and within the specified timeframes
• Administratively manage posting of roles to candidate generation channels
• Ensure recruitment team are appropriately updated on progress, escalate concerns or obstacles
• Provide metric and pipeline reporting
• Provide other administrative support to recruitment team as needed

The Program Coordinator will join a team of professionals working in a fast-paced, team environment. The Program Coordinator facilitates and manages various processes (client-specific) within the contingent worker lifecycle from onboarding through offboarding. The Program Coordinator also provides first-level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management, and offboarding.
• Document all client-reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.
• Conduct research and analysis to resolve client or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (i.e. pending end of assignments, invoicing, time and expense management, and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed promptly so the contractor can start assignments on time.

NielsenIQ is seeking a talented Post-Sales Enablement Specialist to play a key role in enabling sellers to be more efficient, stay focused on winning business and ensure a smooth customer experience upon close of contract. Reporting to the Director of Post-Sales Enablement, this role will work with cross functional teams (Sales, Marketing, Product Marketing, Product, Customer Success) to identify and manage the right mix of tools and processes to move opportunities to recognized revenue faster. An ideal candidate is a proactive, deadline driven task manager with an eye for process improvement. You are motivated by making an impact on your workplace and thrive on recognizing a challenge, implementing a solution, monitoring success and continuously thinking outside the box to optimize new or existing processes. Must be passionate about ensuring a positive customer experience and use data driven analysis to remove bottlenecks in late-stage sales cycle phases. The ideal candidate is detail oriented with excellent communication, active listening and time management skills.

Responsibilities

• Effectively manage day-to-day tasks to ensure opportunities progress to revenue as quickly as possible; including assisting with PO tracking and management, processing of orders, billing and coordinating with cross functional team members on product delivery as applicable to ensure a stellar customer experience (includes Pre-Sales, Product, Finance, Delivery and Customer Success).
• Help drive the development, automation, governance, measurement, and improvement of the order to invoice cycle; includes evaluating the integration of CRM and Finance platforms and assisting with training support
• Partner closely with major business functions across the quote to order life cycle including Product, Finance, Sales, and Legal to resolve order questions and process orders quickly without error
• Drive compliance with company policies, business rules and revenue recognition principles
• Effectively manage numerous requests concurrently and on deadline; includes managing expectations and escalating delays to leader in timely manner 
• Build and utilize deal tracking and status reports with a sharp focus on details to identify bottlenecks in the sales cycle and alert sellers of at-risk opportunities to ensure teams stay on track to meet or exceed sales goals.
• Proactively identify opportunities to improve the sales process, resolve inconsistencies and give insightful feedback to cross functional stakeholders in an effort to improve efficiency across the sales cycle
• Serve as an expert on internal sales processes related to pricing, quoting, legal, ordering and delivery to guide sellers on best practices and ensure adherence

Area of Responsibility:

• Conduct thorough investigations into requests for new suppliers. Verify the legitimacy, compliance, and necessity of adding new suppliers.
• Manage and update critical contact information for both new and existing suppliers. Support retriggering Inherent Risk Questionnaire (IRQ) processes as needed.
• Monitor the status of IRQs to ensure timely processing and completion. Identify and address any delays or issues in the IRQ process.
• Manage the timeout process for IRQs, ensuring that any IRQs that exceed predefined time limits are appropriately addressed.
• Review IRQs paused during onboarding to determine the cause and necessary steps to resume or cancel the onboarding.
• Provide support for the recertification process of suppliers, ensuring compliance with organizational standards and requirements.
• Manage the Employee Center and mailbox to ensure efficient communication and information flow.
• Minimize the need to interface with internal stakeholders by using your initiative.
• Works under direct supervision
• Conscious of continuous improvements by monitoring and working within agreed KPIs/SLAs
• Support and direct users to the correct procedures for managing Third Party Risk.

Specific Tasks:

• Review and analyze new supplier request forms.
• Conduct background checks and compliance verifications.
• Communicate with requesting departments to clarify needs and requirements.
• Document findings and make recommendations for approval or rejection.
• Update supplier key contact information in the database.
• Verify the accuracy of contact details through direct communication.
• Coordinate with suppliers to ensure updated information is reflected in all relevant systems.
• Support retriggering of IRQs when key contact information changes.
• Regularly check the status of all active IRQs.
• Generate reports on IRQ progress and highlight any overdue tasks.
• Communicate with relevant stakeholders to address and resolve delays.
• Maintain records of IRQ monitoring activities.
• Identify IRQs that have timed out.
• Investigate reasons for timeouts and document findings.
• Coordinate with stakeholders to determine necessary actions for each timed-out IRQ.
• Implement corrective measures to prevent future timeouts.
• Examine reasons for paused onboarding cases.
• Communicate with suppliers and internal teams to gather additional information.
• Make recommendations on whether to continue or cancel onboarding.
• Document decisions and communicate outcomes to relevant parties.
• Assist in the preparation and distribution of recertification documents.
• Track the recertification status of suppliers.
• Communicate with suppliers to obtain necessary documentation and information.
• Update recertification records in the supplier database.
• Monitor and respond to queries in the Employee Center mailbox.
• Distribute relevant information to employees as needed.
• Maintain organization and documentation of email correspondence.
• Provide support for any issues related to the Employee Center and mailbox management.
• Accurate, timely reviewing and recording all third-party data within agreed SLAs.
• Support TPRM (Third Party Risk Management) teams.
• Escalate any areas of concern to the direct supervisor

The Talent Administrator & Coordinator is responsible for providing administrative support to the talent acquisition process through pre-hire and post-hire activities, facilitating a variety of logistical and recruitment activities to service a particular client program or teams.

• Location Specifics: Mandaluyong, PH
• Specific Needs: Customer service; heavy on phone screenings; open to fresh graduates
• Language Requirement: Native Language; English
• Position Setup: Hybrid (1-2 days in the office)
• Shift Schedule: Night (3rd) shift; will follow Central Standard Time
   

Duties and Responsibilities:

• Assist with recruitment and interview process
• Completes and reviews screening assessment and document candidate responses, effectively screening in or out of the recruitment process based on position requirements
• Develop interview schedules to ensure qualified candidates are evaluated
• Update candidate statues in the appropriate recruitment systems (Applicant Tracking System (ATS), proprietary systems, etc.) 
• Timely review of applicants who have applied via the ATS
• Schedule non-complex phone, video and in-person interviews with Recruiters or Hiring Managers 
• Ensure recruitment team are appropriately updated on progress, escalate concerns or obstacles
• Provide other administrative support to recruitment team as needed

The Program Coordinator will join a team of professionals working in a fast-paced, team environment. The Program Coordinator facilitates and manages various processes (client-specific) within the contingent worker lifecycle from onboarding through offboarding. The Program Coordinator also provides first-level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management, and offboarding.
• Document all client-reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.
• Conduct research and analysis to resolve client or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (i.e. pending end of assignments, invoicing, time and expense management, and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed promptly so the contractor can start assignments on time.

Reejig is revolutionizing our go-to-market strategy with cutting-edge AI technology, and we're looking for a dynamic AI Sales Development Representative (SDR) to join our team. This role is designed to work alongside Reejig’s business development AI intelligence to ensure we are sending the right messages to the right customers at the right time. As part of our innovative approach, AI performs the majority of our account intelligence to inform when to book a demo. The AI SDR will partner with AI to maintain a human-in-the-loop strategy, ensuring effective customer messaging.

Key Responsibilities:

• Collaborate with AI Intelligence: Work closely with Reejig’s AI systems to identify the optimal times to reach out to customers and schedule demos.
• Customer Messaging: Ensure that the right messages are sent to the right customers at the right times, leveraging AI insights and your expertise.
• Drive Strategy: Partner with AI to implement our GTM strategy effectively, combining AI-driven insights with your sales skills to drive customer engagement.
• Learn and Adapt: Embrace our new way of working with AI. We will provide training on how AI can enhance your role as an SDR and unlock new opportunities for success.
• Task Management: Efficiently manage tasks and follow up with customers to ensure a seamless sales process.

We are looking for highly energetic individuals to join us full time, looking to build on their business acumen and interest in sales to join our scale up as a Jr. Sales Researcher in our Philippine office to join remotely.  You will gain experience interacting with high level executives and key decision makers in a variety of industries and across a broad geographical area by researching and evaluating potential sales opportunities. Easygenerator is an eLearning authoring software solution (SaaS) and offers an innovative environment where you will be stimulated to think creatively, have a huge impact on our fast-growing business and enjoy some fun along the way! Furthermore, your tasks will be:

• Finding opportunities to generate new business and fuel our growth
• Identifying key decision-makers to determine fit, need, project budgets and timelines
• Conduct comprehensive research for diverse sales ventures and collaborate closely with the sales team to effectively implement innovative strategies.
• Efficiently manage and maintain up-to-date records of both new and existing customers for Easygenerator

This role is primarily responsible to provide routine transactional support on HR Contact Center services and processes to ensure accurate processing of basic employee requests regarding HR system via tickets in compliance with internal and external regulations, service level agreements, processes, and procedures.

• Perform assigned contact center services transactions by following standard methodologies to resolve HR systems-related tickets.
• Processes repetitive and similar cases (individual/bulk).
• Escalates complex HR systems transaction teams or process leads for support.
• Perform standard systems guidance and walkthrough as needed.
• Update the contact center ticketing system for assigned transactions.
• Works on BPAA transactions
• Escalate identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform multiple routine tasks in compliance with service level agreements, process, policies, and procedures.
• Gather information and documentation to assist in investigating and in resolving issues within the assigned process.
• Administer other ad-hoc tasks assigned.

Reporting to the Trade Channel Marketing Manager, the Channel Sales Information Lead  is responsible for collecting, processing, synthesizing, and analyzing sales data for the use of the TCM, Sales, CMII, Brand Category Mktg, Finance, and Supply Chain teams.

1. Monitor sales and offtake performance of brands and products by trade channel and routes-to-market.
2. Provide sales and trade channel information such as brand product sales, offtake, and inventory levels, to the sales and marketing team.  This includes operations information such as revenues, costs and profit by channel, and/or retail branch/ point.
3. Share analyses and insight in order to improve channel sales and offtake performance to optimize the efforts of the sales and marketing teams.
4. Develop and improve the sales information processes of the team.
5. Report competitor activities, such as pricing and promotions to the sales and marketing team.

• Contact and engage potential vendors: The Inside Sales Executive will be responsible for making calls to inbound leads and engage with potential vendors in meaningful dialogues that open up opportunities. They will consistently make a good first impression, effectively communicate the benefits of foodpanda's premium product, and negotiate contracts with partner restaurants.
• Exceed sales goals: The Inside Sales Executive will play a crucial role in driving volume sales and achieving performance-based goals, both as an individual and as part of a team. They will be motivated to over-achieve sales targets and contribute to the continuous growth of foodpanda. Sales incentives will be offered to reward exceptional performance.
• Provide market expertise and recommendations: As a local market expert, the Inside Sales Executive will gather feedback from partner restaurants and provide valuable recommendations for improvements to management. They will have a good understanding of the food market, proactively engage with quality vendors and stay updated on the latest developments in order to effectively contribute to foodpanda's success.

• Contact and engage potential vendors: The Inside Sales Executive will be responsible for making calls to inbound leads and engage with potential vendors in meaningful dialogues that open up opportunities. They will consistently make a good first impression, effectively communicate the benefits of foodpanda's premium product, and negotiate contracts with partner restaurants.
• Exceed sales goals: The Inside Sales Executive will play a crucial role in driving volume sales and achieving performance-based goals, both as an individual and as part of a team. They will be motivated to over-achieve sales targets and contribute to the continuous growth of foodpanda. Sales incentives will be offered to reward exceptional performance.
• Provide market expertise and recommendations: As a local market expert, the Inside Sales Executive will gather feedback from partner restaurants and provide valuable recommendations for improvements to management. They will have a good understanding of the food market, proactively engage with quality vendors and stay updated on the latest developments in order to effectively contribute to foodpanda's success.

PRIMARY RESPONSIBILITIES

• Responsible for over-all coordination of the certification process of client companies in support to the division in the area of documents, materials, package and invoice preparation and file/database maintenance.

Specific Responsibilities   

AUDIT SCHEDULING

• Sends & follow-up audit schedule to the client 3 months in advance following Knowledge GSP/GPP and the ISO 17021
  • Audit schedule is already firmed up 3 months prior audit execution.
  • Zero movement on the confirmed schedule without valid reason

AUDIT ITINERARY

• Sends audit itinerary to the client at least 2 weeks prior audit execution
  • Audit itinerary is compliant with Knowledge policy

AUDIT LOGISTICS

• Coordinates and make the necessary arrangements (flight booking, transportation, & other travel requirements for on-site jobs)
  • Audit logistics should be made clear & coordinated in a timely manner
• Coordinates with the auditor their confirmed schedule, including the presence of Technical Expert and/ or Observers/ Auditor-under-supervision during the conduct of the audit
  • Information should be accurate to both the auditor, the technical expert, and /or Observers

AUDIT PACKAGE PREPARATION

• Prepares and transmit to the audit team the audit package following GSP/GPP for auditor’s
  • Correct & Complete audit package

INVOICING (in coordination with the GBS Invoicing Team)

• Ensure that all billable jobs for the next 3 months are readily available in the Invoice Monitoring to identify the revenue projection for the succeeding months
• Prepares & sends audit invoice to the client during the 1st week of each month with clear emphasis that collection shall be made during the 1st day of the audit
  • Payment shall be received from the client 100% during the first day of the audit
  • DSO is achieved.
• Reimbursable expenses shall be invoiced after the audit and apply 10% administrative fee following new rule of FIN-DIV.
  • 100% invoicing of reimbursable expenses shall be made within the month
• Collate, prepare and submit the weekly and monthly revenue reports including revenue accruals, deferrals and expenses
  • Timely and accurate reporting

AUDIT PACKAGE CHECKING

• Follow-up with relevant auditor and checks completeness of the audit package 1 week after the conduct of the audit and submits the same for technical review (if applicable)
  • On time submission and complete audit packages

AUDIT CERTIFICATE PREPARATION AND ISSUANCE

• Prepares Certificate following GSPP/GPP for approval of the Division Manager. Issuance of certificate shall only takes place once client is confirmed paid on all services provided by SGS Kn.
  • Issuance of Certificate shall not exceed 2 months from the last day of full compliance of the client in the certification process.

REGULAR DUTIES

• Identify and plan all activities - audits, and any other activities, that are due for scheduling across all sectors of Knowledge Solutions
• Send audit schedule notifications 90 days in advance, and confirmed within 45 days before the actual audit date
• Collaborate with the entire Kn key personnel to ensure that the YTD revenue is achieved by Kn
• Ensure that the audits activities are booked and allocated in the system and is consistent with the client’s Scope of Certification (chosen management system standard(s), the client’s industry sector, technical area(s), products and processes)
• Comply with system related activities and any other tasks and issues associated with various applications and processes such as, but not limited to, reporting, orientation of new users, etc.
• Interact with clients with a view to understand their needs and goals, willing to help clients and be attentive to their needs
• Performs other related duties as may be assigned either in support of departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
• Complies with the QHSE policies including but not limited to:
  • Demonstrates strong commitment to SGS QHSE Policies, Procedures, and Work Instructions by participating in safety meetings, completing required training, intervening in unsafe situations, refusing unsafe work, and complying fully with all applicable laws and regulations related to QHSE.
  • Responds appropriately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace.
  • In accordance with the SGS QHSE Management System requirements, disposes of, or directs the disposal of, waste generated as a part of daily work performed in a safe manner and in compliance with all waste transportation and disposal regulations and requirements.
  • Reports all incidents (actual incidents and near misses) in accordance with the SGS Incident Reporting requirements.
  • Uses all equipment (including safety equipment) in the manner intended and reports any damaged / lost equipment to supervisor.
  • Maintain a safe and tidy worksite.
  • Maintains awareness of hazards and proposes controls to supervisor, QHSE Representatives or relevant client / site contact.
  • Actively participates in incident investigations and risk assessments as deemed necessary by SGS management.

OCCASIONAL DUTIES

• Suggest area or opportunities for improvement
• Perform other related tasks as maybe assigned by her superiors in support of division goals, or personal development as programmed by her superiors.

The Specialized Talent Administrator & Coordinator is responsible for providing administrative support to the talent acquisition process through pre-hire and post-hire activities, facilitating a variety of logistical and recruitment activities to service a particular client program or teams.

Work Location: Manila, PH
Work Arrangement: Hybrid
Work Schedule: Night shift 
Specific requirements: Admin Task
 

Duties and Responsibilities:

• Assist with recruitment and interview process
• Complete phone interviews and document candidate responses, effectively screening in or out of the recruitment process based on position requirements
• Develop interview schedules to ensure qualified candidates are evaluated
• Update candidate statues in the appropriate recruitment systems (Applicant Tracking System (ATS), proprietary systems, etc.) 
• Timely review of applicants who have applied via the ATS
• Schedule complex phone, video and in-person interviews with Recruiters or Hiring Managers 
• Execute the offer process, including creating & routing offer letter and presenting offer to candidate 
• Coordinate candidate background, medical and reference checking processes
• Arrange travel, transportation and accommodation for candidates
• Coordinate aspects of the on-boarding and off-boarding processes
• Edit and post positions to the ATS accurately and within the specified timeframes
• Administratively manage posting of roles to candidate generation channels
• Ensure recruitment team are appropriately updated on progress, escalate concerns or obstacles
• Provide metric and pipeline reporting
• Provide other administrative support to recruitment team as needed

Perform assigned contact center services transactions by following standard methodologies resolve HR systems related tickets.

• Processes repetitive and similar cases (individual/bulk).
• Escalates complex HR systems transaction teams or process leads for support.
• Perform standard systems guidance and walkthrough as needed.
• Update the contact center ticketing system for assigned transactions.
• Works on BPAA transactions
• Escalate identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform multiple routine tasks in compliance with service level agreement, process, policies, and procedures.
• Gather information and documentation to assist in investigating and in resolving issues within the assigned process.

The Program Coordinator will join a team of professionals working in a fast-paced, team environment. The Program Coordinator facilitates and manages various processes (client-specific) within the contingent worker lifecycle from onboarding through offboarding. The Program Coordinator also provides first-level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management, and offboarding.
• Document all client-reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.
• Conduct research and analysis to resolve client or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (i.e. pending end of assignments, invoicing, time and expense management, and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed promptly so the contractor can start assignments on time.

Seeking a suitably qualified and reliable Service Data Coordinator (UG Equipment-Mobile) who will be responsible for the accurate and timely entry of maintenance data from various workshop documents and reports into the company’s maintenance management software or database. This position plays a critical role in ensuring that the data used for analysing equipment performance, scheduling preventive maintenance, and facilitating decision-making for repairs and replacements are reliable and up to date. The role will be reporting to the Supervisor-Mechanical Maintenance (UG Mobile Equipment).

Key tasks and responsibilities:
• Ensures compliance with Safety, Health, and Environment policies and procedures;
• Participate in identifying hazardous working conditions and safety problems through a risk 
assessment process;
• Demonstrate proper use, care, and operate safety equipment and devices;
• Take actions to correct reported unsafe work practices and conditions;
• Take actions to correct reported unsafe work practices and conditions;
• Take full accountability in taking care of responsibility issued safety equipment and devices such as locks, lockers and others.