The Sales Specialist are the client’s primary point of contact. Their main duties include managing service inquiries, generating lead sales by providing exceptional customer service ensuring potential clients become our loyal customers, identifying, and assessing customer needs to achieve satisfaction.

III. DUTIES AND RESPONSIBILITIES

1. Comprehensive Customer Support: You will be the first point of contact for our valued customers. It will be your responsibility to address their inquiries and concerns promptly and effectively, ensuring that each interaction leaves them satisfied and confident in our services.

2. Achieving Monthly Sales Targets: As part of our results-driven team, you will actively contribute to the achievement of our monthly sales targets. Your dedication, persuasive skills, and product knowledge will play a vital role in reaching and exceeding these goals.

3. Qualification and Requirement Assessment: Through attentive listening and careful questioning, you will assess the qualification and specific requirements of clients in relation to the applications or services they are interested in. This information will enable you to provide accurate and tailored recommendations to meet their individual needs.

4. Promoting Products, Services, and Assistance: Alongside addressing inquiries, you will also proactively promote our products, services, and additional assistance options that could benefit our clients. By showcasing the value and benefits of our services, you will help drive customer engagement and increase satisfaction.

5. Complaint Resolution and Follow-Up: Dealing with complaints effectively is crucial to maintaining positive customer relationships. You will handle any customer complaints with empathy, patience, and professionalism, swiftly providing appropriate solutions and alternatives to the situation. Additionally, you will ensure timely follow-up to guarantee customer satisfaction and resolution.

IV. QUALIFICATION

Graduate of any Business, Marketing, Entrepreneurship courses or other equivalent.

Background with customer service or sales is a plus.

Typing Speed of 40 words-per-minute with 95% accuracy,

Good verbal and written communication skills,

Customer service oriented and keen to details.

Must be willing to undergo training.

Must be willing to work onsite in Cebu City

Company Name: IPASS Business Processing Services Inc.

Set Up: Day Shift - Office Based - Full Time

Work Location:UnitG-14 Sampaguita Suites 4J Bldg General Maxilom Avenue, Cebu City

Job Types: Full-time,

Salary: From Php15000 per month

Benefits:

Company events

Opportunities for promotion

Paid training

Promotion to permanent employee

Schedule:

10 hour shift

Day shift

Monday to Friday

Supplemental pay types:

13th month salary

Commission pay

Overtime pay

Performance bonus

Sales: 6 months to 1 year (Preferred)

Customer service: 6 months to 1 year (Preferred)

Location: Philippines, 100% remote work-from-home position (You must permanently live & have the right to work in the Philippines to apply for this position)

Pay Rate: $4 USD per hour 

Contract: 12-month contract with an extension highly likely - Self-employed contractor. Responsible for own taxes. No benefits. 

Hours of work: 37.5 hours per week - The hours can be worked Monday-Sunday flexibly (Must be available to attend production meetings regularly)

First things first! What is Twinkl? What is Twinkl’s mission?

Twinkl is here to “help those who teach.” It's what brings us to work every day. We're proud to create educational resources that can be used at each step of a child's learning journey.

Our award-winning resource collection - created by teachers for teachers - provides unlimited supplementary digital and printable teaching resources at an unbeatable value. 

We have over a million resources, and new content is added every day. Don’t see what you need? Just ask! We make bespoke resources for our members as part of our world-class customer service promise to help those who teach. 

We support educators and children across Poland and around the world, and we’re committed to transforming lives through education.

Whoever you are, whatever you teach, Twinkl is here for you!

The role

Your time will be spent working on Twinkl Philippines’ social media platforms, building meaningful relationships within our communities and engaging with these communities to facilitate a culture of celebration and support. You will also be required to create simple engagement posts, reply to comments and grow our community following. You’ll be able to use your creativity to showcase our current Twinkl resources and products in inspirational ways to our followers.  

If you’re passionate about marketing, communication and helping those who teach, we’d love to hear from you! 

Who are we looking for?

We're looking for a teacher, or somebody with experience within the education system in the Philippines, who knows the challanges our customers face and can engage in discussion around what teachers need. You should also be a natural marketeer who can spot and execute opportunities each day, with experience managing/posting content on social media platforms and is a strong communicator.

Your weekly activity could include:

• Maintaining the Twinkl Philippines social media groups
• Responding and engaging with members of our social media channels through posts, webinars, live and other means of social media activation.
• Interacting with customers on social media platforms, being the voice of Twinkl and offering advice and support where needed
• Sharing Twinkl resources and using your expertise to advise our followers
• Developing and building relationships within our communities 
• Creating quick engagement posts and quick content
• Reaching out to members in other groups and directing them back to our communities
• Outreaching to other groups, influencers and partnerships
• Developing innovative ideas for marketing campaigns and projects 
• Developing new ways to engage and grow different social media platforms
• Building up the social media channels and increasing our following
• Copywriting for social media feed posts
• Scheduling content for publishing
• Gathering insights from our community to share with your team

To succeed in the role, you will:

• Be able to spot and execute opportunities consistently - each and every day
• Be a fantastic communicator who thrives when working in a close-knit team.
• Have excellent spelling and grammar.
• Be able to create marketing campaign visuals to show how Twinkl can truly help those who teach
• Be passionate about using social media to create strong and supportive communities. 
• Be able to work under own initiative with minimum supervision but also as part of a team
• Be organised and adaptive, able to work to tight deadlines and manage your time effectively.
• Be able to work collaboratively

In this role, you gain:

• Experience of working in a fast-paced environment
• Opportunities to show innovation and work on self-directed social media projects
• Opportunities to develop graphic design skills for producing social media content 
• Experience working with Facebook, Instagram, TikTok, Twitter, Pinterest and having the opportunity to create new marketing channels on platforms we haven’t explored yet. 

You’ll work with:

You’ll be part of Twinkl Philippines, a fast-growing and dynamic team that focuses on developing the Philippine market within Twinkl. 

We're interested in anyone who meets one, or a combination of the following: 

• A teaching degree or similar experience is a plus, but having an understanding of what educators need is the most essential
• You have an experience in making marketing and social media collaterals and posts (primarily through Canva)
• You have experience in marketing or running your own social media accounts.
• You have previous experience running social media channels for a small business. 
• Willing to be flexible around working times. Being able to work half your working week during weekends and evenings. Hours can be agreed upon between you and your line manager to work office hours.

In return for everything you can bring, we can offer you an exciting role in a fast-growing and dynamic business, with plenty of career opportunities. 

In return for everything you can bring, we can offer you an exciting role in a fast-growing and dynamic business, with plenty of career opportunities.

Here are some of the things that make Twinkl a great place to work:

• A friendly, welcoming, and supportive culture. We believe work should be fun, and we always put people before the process. 
• Flexible work-from-home positions.
• Diversity, inclusion, and belonging. Our Employee Network Program includes working groups for LGBTQ+, People of Color, Disabilities (visible and invisible), Women in Tech, and Working Parents. 
• Continuous Professional Development (CPD). Our ever-evolving program includes monthly progression reviews, Twinkl’s Management Scheme, commercial awareness training, leadership coaching quads, career chats, and mentoring. 
• Collaboration across continents! You’ll plug into a global team working to help improve the lives of educators around the world. 

Twinkl is proud to be an Equal Opportunities Employer. We celebrate diversity within all of our teams and are committed to continuing to build an inclusive workplace for all. If you require a reasonable adjustment to the application/selection process to enable you to demonstrate your ability to perform the job requirements please include this at the foot of your covering letter. This will help us to understand any modifications we may need to make to support you throughout our selection process.

The marketing officer will be responsible for:

• Closely working with the marketing manager to develop and execute marketing plans
• Managing daily administrative tasks to ensure the Marketing department runs smoothly
• Creating reports on marketing and sales metrics, like conversion rates
• Assisting with organizing promotions and events
• Collaborating with the Design team to create marketing materials
• Keeping organized records of marketing metrics and results of past campaigns
• Preparing regular sales forecasting reports
• Monitoring competitors’ marketing activities

We are seeking a dynamic and results-driven individual to join our partner team at CloudQwest Solutions. As an IT Solutions Sales Manager, you will be responsible for driving the sales of IT solutions and services to meet revenue targets. This is an exciting opportunity for someone with a strong background in IT sales and a passion for driving business growth within the IT industry.

Responsibilities

• Develop and implement sales strategies to drive revenue growth and achieve sales targets
• Build and maintain strong relationships with key clients and partners
• Identify and pursue new business opportunities, including lead generation and prospecting
• Collaborate with internal teams to develop customized solutions for clients, based on their specific needs and requirements
• Prepare and present sales proposals, presentations, and contracts
• Negotiate and close sales deals, ensuring customer satisfaction and retention
• Monitor market trends, competitor activities, and industry developments to identify opportunities and threats
• Provide regular sales reports and forecasts to management

• Bachelor's degree in Business Administration, Marketing, Information Technology, or related field
• At least 5 years of experience in IT solutions sales, with a proven track record of achieving sales targets
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Ability to build and maintain relationships with clients and partners
• Strong business acumen and strategic thinking
• Experience in selling IT solutions and services, such as software, hardware, cloud services, or IT consulting
• Knowledge of current IT trends and technologies
• Proven ability to negotiate and close sales deals

• Translate portfolio strategy into business campaign execution plan; allocate and manage resources; execute campaigns with business teams; monitor and find-tune performance
• Drive 4Ps of campaign tactics by bridging Portfolio Strategy and Busines sales teams
• Increase reach and drive loyalty of retailers
• Increase reach and drive loyalty of key farmer segments (BLOs, Contractors, Financiers)
• Leverage customer insights and partnering with customers to input into the development of a joint business plan.

Planning

• Work with Business Head and Portfolio Managers on portfolio prioritization, market & customer insights
• Drive the Campaign Management Process (Planning, Execution & Review)
• For Innovation products; Expedite Awareness-to-conversion-to-advocacy journey; achieve NPI peak sales in 3 years; drive NPI pre-launch activities to build a confidence with growers & channel partners thru pre-launch demos & showcasing
• For Pillars products; Protect and strengthen brand equity; achieve highest market share for strong brands
• Develop & deploy touchpoint strategy to achieve best ROI of A&P and 3P budgets

Product

• Segmentation and targeting analysis for each product
• Co-create campaign plans with Business Managers / Key Account Managers
• Demand planning / forecasting
• Develop and monitor market intelligence, bring customer insights in the Campaign plan.

Price

• Own transactional pricing
• Co-create with BMs/KAMs compelling commercial programs for retailers, growers
• Monitor prices of key products in key regions

Place

• Maximize retailer reach for portfolio
• Conceptualize and drive retailer loyalty programs and activities; own Tiwala Bayani Club

Promotion

• Drive campaign plans for reach, brand reminders, …
• Convert brand and portfolio plans in to tactical campaigns (value proposition, benefits narrative, target customers, pricing, activities etc.) with clear KPIs and evaluation
• Allocate and manage A&P resources
• Lead digital campaign activities
• Monitor campaign progress based on KPIs and enhance campaign performance

Knowledge, experience & capabilities

• Sales and Marketing principles, particularly around Campaign Management, Grower, Channel management and Marketing communications
• Understanding of Agri and Rural Marketing concepts and methods
• Understanding of grower/retailer behaviours
• Understanding and experience of digital systems required to implement the Campaign initiatives
• Understanding and experience of data and analytical tools
• Analytical skills to develop insights from the Campaign Execution data points/Capability Initiatives  

• Translate portfolio strategy into business campaign execution plan; allocate and manage resources; execute campaigns with business teams; monitor and find-tune performance
• Drive 4Ps of campaign tactics by bridging Portfolio Strategy and Busines sales teams
• Increase reach and drive loyalty of retailers
• Increase reach and drive loyalty of key farmer segments (BLOs, Contractors, Financiers)
• Leverage customer insights and partnering with customers to input into the development of a joint business plan.

Planning

• Work with Business Head and Portfolio Managers on portfolio prioritization, market & customer insights
• Drive the Campaign Management Process (Planning, Execution & Review)
• For Innovation products; Expedite Awareness-to-conversion-to-advocacy journey; achieve NPI peak sales in 3 years; drive NPI pre-launch activities to build a confidence with growers & channel partners thru pre-launch demos & showcasing
• For Pillars products; Protect and strengthen brand equity; achieve highest market share for strong brands
• Develop & deploy touchpoint strategy to achieve best ROI of A&P and 3P budgets

Product

• Segmentation and targeting analysis for each product
• Co-create campaign plans with Business Managers / Key Account Managers
• Demand planning / forecasting
• Develop and monitor market intelligence, bring customer insights in the Campaign plan.

Price

• Own transactional pricing
• Co-create with BMs/KAMs compelling commercial programs for retailers, growers
• Monitor prices of key products in key regions

Place

• Maximize retailer reach for portfolio
• Conceptualize and drive retailer loyalty programs and activities; own Tiwala Bayani Club

Promotion

• Drive campaign plans for reach, brand reminders, …
• Convert brand and portfolio plans in to tactical campaigns (value proposition, benefits narrative, target customers, pricing, activities etc.) with clear KPIs and evaluation
• Allocate and manage A&P resources
• Lead digital campaign activities
• Monitor campaign progress based on KPIs and enhance campaign performance

Knowledge, experience & capabilities

• Sales and Marketing principles, particularly around Campaign Management, Grower, Channel management and Marketing communications
• Understanding of Agri and Rural Marketing concepts and methods
• Understanding of grower/retailer behaviours
• Understanding and experience of digital systems required to implement the Campaign initiatives
• Understanding and experience of data and analytical tools
• Analytical skills to develop insights from the Campaign Execution data points/Capability Initiatives  

Job Description:

Forecasting
 Support the Head of Commercial Philippines with inputs for an accurate sales forecast
 Responsible for the accuracy and currency of data in CRM tools (Salesfore)
Offers & Sales
 Responsible for Sales campaigns for assigned accounts as per her/his mandate, including
achievement of financial objectives (Gross margins, Down and final payment collection)
 Support the preparation of winning offers with accurate sales inputs-capture plan, sales
strategy, strategic paper, win price, drivers to customer satisfaction based on market
knowledge
 Negotiate and conclude contracts within the delegated mandate
 Escalate for approval to the relevant management any deviations to the policies beyond the
delegated mandate
 Responsible for timely payment collection
Marketing & Communications
 In coordination with the region, develop new marketing tools and materials to answer to
local market developments
 Develop and conduct exhaustive market research analysis (EMS, O&G and Mining)
 Take lead in organizing events to support strategic objectives
 Gather and monitor customer fleet evolution (including pre-owned entries and exits)
 Analysis of competitors; marketing and sales initiatives, fleet evolution

 Participate to the Front Office team (Clear & Efficient Front Office) for the assigned accounts
Customer Satisfaction
 Responsible for the identification and measurement of all Sales drivers of Customer
Satisfaction for the assigned accounts
 Responsible for the continuous improvement of Customer Satisfaction with regards to Sales
activities for the assigned accounts, in line with the Regional Customer Satisfaction Plan
Business Development
 Support implementation of AH or Regional Business Development initiatives. Provide return
of experiences.
Compliance
 Apply Airbus Helicopters Ethics & Compliance policy at all times
 Contribute to BDSI Files preparation as required
 Collect “Know Your Customer / AML “ inputs on time for proper assessment

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Employment Type:

-------

Experience Level:

Job Family:

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

KONE Philippines is embarking upon an exciting growth phase and as such we are seeking a Sales and Operations Planning (S&OP) Team Lead to join our Delivery Operation team in Rockwell, Makati Philippines office.

He/she will drives and supports Front Line (FL) planning activities across New Business Solutions and Modernization, resulting in the agreed and aligned sales plan, installation resource plan, materials plan and financial forecast. S&OP Team Lead is accountable for S&OP process performance in terms of plan accuracy, cross-functional participation and proactive decision making by all stakeholders.

He/She is the expert go-to person for FL/Area/Global staff for all S&OP content, process, data and tools. Being part of a global organization that actively supports your career and internal promotions, means that for the right person, this critical role could be the next step in a fantastic career at KONE.

What will you be doing?

• Provide analysis of product mix trends, forecast accuracy root causes to identify forecast improvements, and lead time trends against assumptions used for the forecasts.

• Accountable for implementing and maintaining the process by training, coaching, influencing, and supporting all projects.

• Preparing meaningful, decision-making material for monthly Executive Meeting (incl. regional demand plan consolidation, mix/trend analysis, risk and opportunity identification, financial scenario analysis, explanation of historical variation to plan for all projects)

• Support Delivery Operations team

• Resolves any planning related master data inaccuracies or issues

• Ensures that order book is updated by the operations team

• Drive the In-Process Review (IPR) meeting with all stakeholders, prepare analysis after IPR review and forecast cost updated in SAP

• Pro-actively to liaise with Operations, Sourcing, CSE and Finance to understand the Risk and Opportunities of IPR selected projects. Also agreed on corrective actions, define responsibilities and deadlines, and share learnings

• Focus on all milestones planning by networks level, IPR status and financial impact, Cash to Cost, Project Costing by Networks and RE level (Actual + Commitment cost vs. Forecast) and take necessary action to close the gaps

• Ensures that other order booking absolutes have been met and quality of required deliverables is adequate for order booking

• Validate the Supporting Documents from Project Admins and Sales

• Installation resource planning - Collaborates with Project Managers by optimize installation resource utilization (sub-con, labour and tools) by preparing capacity and solving imbalances with Operations & Sourcing (Front Line, Area and Global)

Are you the one?

• Candidate must possess at least a Bachelor’s Degree, Professional Degree in Finance, Accountancy or equivalent.

• Minimum of 4 years of experience in financial analysis and forecasting role in a multinational working environment

• Prior working experience implementing cross functional processes.

• Proficient in Microsoft Application especially MS Excel and SAP.

• Demonstrated effective interpersonal and communication skills to effectively communicate with every level of the organization.

• Excellent problem-solving and analytical skills with written, verbal and interpersonal communication skills, especially in English

• Able to work independently with minimal supervision and meet tight deadlines

What do we offer?

• Career progression in opportunities within a global organization

• Total reward elements that engage and motivate our employees and help us make KONE a great place to work

• Comprehensive learning and development programs covering a wide range of professional skills

• You are surrounded by fun colleagues and a lively working environment. The best part is all leaders are great and open-minded

Note: Candidates must be a resident of the country location.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers

Hi! We’re Smartsourcing, looking for an Inbound and Outbound Sales Representative who can work with us full-time and on-site!

Where?

We would need you to be or have the following:

• Proven experience in a sales development or inside sales role is a plus
• Excellent communication and interpersonal skills
• Self-motivated with a strong desire to achieve and exceed goals
• Familiarity with CRM software and sales prospecting tools
• Resilient attitude and ability to handle rejection positively
• Quick learner with a passion for staying informed about industry trends
• We are hiring for a positive attitude and capability. You understand that a Sales Development role takes a lot of resilience. Being a “superstar” over the phone is non-negotiable, and likely, you have successfully secured meetings with C-suite executives from the ASX 500 in previous roles
• Experienced in cold calling and VoIP

Hi! We’re Smartsourcing, looking for a Sales Development Representative who can work with us full-time and on-site!

Where?

We would need you to be or have the following:

• Proven experience in a sales development or inside sales role is a plus
• Excellent communication and interpersonal skills
• Self-motivated with a strong desire to achieve and exceed goals
• Familiarity with CRM software and sales prospecting tools
• Resilient attitude and ability to handle rejection positively
• Quick learner with a passion for staying informed about industry trends
• We are hiring for a positive attitude and capability. You understand that a Sales Development role takes a lot of resilience. Being a “superstar” over the phone is non-negotiable, and likely, you have successfully secured meetings with C-suite executives from the ASX 500 in previous roles
• Experienced in cold calling and VoIP

The marketing officer will be responsible for:

• Closely working with the marketing manager to develop and execute marketing plans
• Managing daily administrative tasks to ensure the Marketing department runs smoothly
• Creating reports on marketing and sales metrics, like conversion rates
• Assisting with organizing promotions and events
• Collaborating with the Design team to create marketing materials
• Keeping organized records of marketing metrics and results of past campaigns
• Preparing regular sales forecasting reports
• Monitoring competitors’ marketing activities

Hi! We’re Smartsourcing, looking for a Digital Marketing Specialist who can work with us full-time and on-site!

Earn up to P35,000 and work dayshift with fixed weekends off!

As a Digital Marketing Specialist,

A digital performance expert who can take raw data and insights and turn them a strong customer attraction campaigns. Someone who is customer-obsessed, and able to support the overall marketing strategy across all channels. You will be responsible for both paid and organic customer attraction.

Some of the things we expect you to do are to:

• Develop and execute comprehensive paid social media and paid search strategies that align with the overall marketing strategy.
• Manage and optimise paid advertising campaigns on platforms such as Meta Business Manager, TikTok Ads Manager and Google Ads.
• Conduct thorough keyword research and audience targeting to create effective paid search campaigns that drive relevant traffic and conversions.
• Monitor and analyse campaign performance metrics such as click-through rates, conversion rates, ad spend, and ROI
• Provide actionable insights for continuous improvement of marketing activity and paid media activity.
• Work with external and internal stakeholders to develop content and experiences that delight potential clients
• Show improvements in acquisition metrics (CAC, CTR, ROAS, etc.)
• Support the development, execution, and optimisation of search & social PPC & CPA strategies, including affiliate and partner programs.
• Present insights and outcomes in an easy-to-understand manner.
• Define a customer strategy to support business objectives and deliver it through market-leading customer experiences.
• Leverage data and customer behavioural insights to drive transformational performance across paid and direct.
• Make suggestions for digital campaigns using deep industry experience.
• Leverage multiple sources of data to identify customer lifestyle priorities and opportunities for growth from working with each program.
• Leverage various insights and research to build compelling customer propositions. Provide presentations to assist customer coaches in delivering greater customer outcomes.
• Monitor and report platform activity and sector news regarding customers to a specified internal audience to help drive customer understanding and engagement
• Analyse and Share learnings from Loyalty customer behaviour (membership engagement, customer retention, purchasing behaviours, member satisfaction, etc.) with cross-functional teams, senior leadership and EQ partners
• Work with internal stakeholders, including tech engineers, product managers, designers, and support, to define best practices and develop marketing strategies that drive conversion and community engagement.

We would need you to be or have the following:

• Minimum 4+ years experience in a similar growth or performance marketing role
• Experience across paid social media is a key element of this role
• Excellent understanding of the full marketing mix, from strategy through to delivery
• Previous proven success driving customer strategy and implementing effective marketing communication across varied channels
• Strong understanding of audience segmentation, how to target customers effectively and different regulations that impact CRM effort
• Proficient in Google Analytics
• Experience with all industry paid channels
• Proven experience running and analysing A/B tests
• Proficient use of Excel and management of large data sets
• Must have strong technical expertise and date industry and platform knowledge with marketing technology, search and direct data insights
• Must have full knowledge of digital service space, Google Analytics, SEO, SEM, EDM, and social media marketing

Be a part of the Smartsourcing crew

• The ideal candidates are responsible for selling the company's products immigration/migration/ study visa services) by identifying potential clients, educating prospects on products through calls, and online presentations through webinars, and providing existing customers with exceptional support.

Hi! We’re Smartsourcing and we're looking for a Sales Admin Associate who can work with us full-time and on-site!

Where?

Be a part of the Smartsourcing crew

• Responsible for developing and executing regional marketing strategies and plans to support business objectives and goals, including 2B and 2C metrics to drive demand
• Implement strategies to increase user leads and conversion rates through online and offline marketing
• Optimize conversion rates at each stage of the customer funnel, identifying and addressing potential drop-offs
• Collaborate with the product development team to identify opportunities for improving the application user interface and user journey
• Analyze marketing data on the coverage area’s customer funnel and commuting habits, and generate reports to measure the effectiveness of campaigns
• Work with creative team to coordinate and execute local and branding events
  Handle overall strategy and execution of regional campaigns, content management, partnerships, and digital marketing for assigned coverage area.
• Oversee on-ground campaign activations, working closely with the regional marketing teams and agencies to ensure seamless execution and maximum impact
• Monitor and manage the regional marketing budget to maximize ROI
• Responsible for gathering user feedback via FGDs and cascading this information to relevant internal teams in order to improve conversion and engagement

• Bachelor’s degree and above in relevant fields such as Marketing, business  administration/management
• Have a deep understanding of local market behaviour and pain-points, especially in the  transportation category in the Visayas Region (Cebu, Cagayan de Oro, Iloilo, Bacolod)
• Relevant working experience of above 5 years in a Regional Marketing function • Excellent marketing sense, strong communication skills in the assigned coverage area
• Optimistic, self-starter, and resilient 

• Freedom of work
• Work life balance
• Opportunities for promotion
• Competitive salary
• Pay raise
• Start-up environment
• Multi-cultural and Agile work environment
• Diversified use of technology

POSITION DESCRIPTION

Sales Team Leader
Philippines
Reporting to:

We’re an award-winning global outsourcer providing contact center and back-office services on behalf of our global clients. As a Sales Team Leader, your role is vital in keeping our customers and employees happy and contributing to our organization’s growth and success.

As an Acquire BPO employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security. You are also responsible for protecting credit card, personal and/or sensitive personal information that you may handle or process during your employment in Acquire BPO.

A SNAPSHOT OF YOUR ROLE

As a Sales Team Leader, you will provide day-to-day support and supervision to your assigned team. You will oversee and manage the distribution of work and will report the team’s performance, progress of services and possible issues or risks. Your role includes, but not limited to the following:

• Motivate staff to meet and/or exceed productivity target without affecting the high quality of delivery.
• Manage performance of all staff through weekly coaching and monthly performance review.
• Lead and inspire a team of sales agents to deliver excellent levels of individual/team performance and customer satisfaction
• Define strategies and focus on activities that will help the sales team achieve better sales results.
• Provide timely constructive feedback to all staff regarding their performance; acknowledge strengths and identify areas of opportunities.
• Manage attrition by ensuring proper and constant guidance and development of every staff in the team.
• Maintain team’s growth and progress by consistently monitoring performance, reinforcing quality, acknowledging strengths and addressing areas of opportunities.
• Ensure individual and team's adherence to the policies and procedures of the program and of the company; sanctions are applied for non-adherence.
• Perform 50% TL tasks and 50% agent tasks. Agent tasks includes:
  • Contact leads that requested a call back.
  • Explain the NOKK proposition.
  • Capture required details from Buyer/Renter.
  • Lodge a search request through the NOKK system using the captured details.
  • Create a qualified home loan lead – ensure the buyer is serious.
  • Create a qualified home mover lead -= ensure the renter is serious about moving soon.
  • Action leads promptly.
  • Maintain a detailed outcome in MS Excel format.
• You will still perform duties and responsibilities that may be assigned to you from time-to-time, aside from the tasks specified in the foregoing.

A BIT ABOUT YOU

• Solid experience in Sales, preferably B2B.
• Experience with Australian market is a plus point.

• Good knowledge of various sales techniques.
• Outstanding customer service skills.
• Excellent networking skills.
• Excellent presentation and coaching skills.
• Ability to strengthen and unite the team.
• Outstanding decision-making and conflict management skills.
• Excellent verbal and written communication skills.
• A keen eye on details.

• Ability to deal with demanding customers and escalations.
• Energetic and motivating individual.
• Works well under pressure.

WHAT SUCCESS LOOKS LIKE

• Metrics as dictated by the clients
• Quality and compliance metrics
• Client Satisfaction Metric

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

• Collaboration: Brilliant jerks can be brilliant elsewhere.
• Impact: Do, get it done, create impact.
• Passion: Be positive, bring passion and energy.
• Transparency: A transparent team can help each with other.

Join the A-Team and experience the A-Life!

Position: Sales Coach

Reporting to: Senior Manager, High Velocity Sales

Location: Ortigas Center, Pasig City (Onsite)

Working Hours: Mid-shift and/or Night Shift

Start Date: ASAP

General Job Summary

The Sales Coach is an individual contributor role and acting as the “Quality Assurance and Sales Coach” for the High Velocity Sales Team. This individual is responsible for contributing to sales growth of the region and sustainability of the High Velocity Sales Team in Manila. This individual is the champion in the field and responsible for developing and enhancing the skills of the High Velocity Sales Team. This is accomplished by, but not limited to:

• End-to-End Call Monitoring
  • Conducting end-to-end call monitoring and feedback, reinforcing positive sales agent behaviors that will drive better and improved results.
  • Assess how call conversation/meetings are handled and identify the areas that need improvement.
• Coaching and Training
  • Develop and implement comprehensive sales training programs for our sales team.
  • Provide one-on-one coaching sessions to identify strengths and areas for improvement.
  • Foster a culture of continuous learning and skill development.
• Performance Analysis
  • Analyze sales performance data to identify trends and areas for improvement.
  • Collaborate with sales leads and managers to establish key performance indicators (KPIs) for the sales team.
  • Conduct regular performance reviews and provide constructive feedback.
• Sales Strategy Enhancement
  • Work closely with the sales leadership team to refine and improve sales strategies.
  • Develop and implement innovative sales techniques to drive revenue growth.
  • Keep abreast of industry trends and incorporate best practices into training programs.
• Team Collaboration
  • Collaborate with sales managers to understand specific team needs and challenges.
  • Foster a collaborative environment that encourages knowledge sharing and teamwork.
  • Assist in the onboarding process for new sales team members.
• Communication Skills
  • Develop and enhance communication skills within the sales team.
  • Provide guidance on effective communication strategies for client interactions

The Successful Candidate
 

• Proven experience and excellent track record as a Sales Coach and Sales Lead
• Proven experience in effectively coaching internal/virtual teams
• Thorough understanding of a high velocity sales process, enterprise sales cycle, sales techniques, sales strategies, and best practices
• Excellent sales, negotiation skills, and objection handling skills
• Knowledge or previous experience in the software industry is a plus
• Working knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook
• Effective verbal and written communication skills with the ability to credibly present recommendations at senior levels in the organization
• Must be motivated, goal oriented with the proven ability to work with minimal direction and maintain a high level of collaboration across geographically diverse teams
• Possesses a high degree of honesty, integrity, and ability to maintain confidentiality
• Professional image and interpersonal skills
• Organizational and follow up skills, problem solving and analytical skills

Join the A-Team and experience the A-Life!

The Marketing Associate in this role is accountable for the support of the client-marketing / client-facing activities (B2B) in the Philippines including events and roadshows planning and execution (30% of capacity), and for the support of the Head of Marketing for Regional Southeast Asia (Indonesia, Philippines, Vietnam, Myanmar and Cambodia) for the cluster-wide reporting of all marketing services, affluent and cross-border activities (70% of capacity)

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

As a Data Analyst (Online Marketing), your job is to help define and implement measurement strategies that align with the company’s marketing and business objectives. You will analyze and interpret CRO, SEO, and PPC trends and produce actionable insights based on available data.

Your responsibilities will include:

• providing reports and performance data on conversion, SEO, PPC, and other marketing initiatives
• helping determine metrics for measuring campaigns and projects
• analyzing performance of marketing projects, highlighting opportunities, trends, issues, and areas for improvement
• analyzing user behavior, conversion data, and customer journeys
• analyzing LM’s intake funnels, landing pages and A/B, split, or multivariate tests, and provide insights and recommendations
• building presentations that visualize data to tell the story and define the insights

• knowledgeable in CRO, SEO, PPC, and other Marketing concepts
• proficient in using Google Analytics and Looker
• proficient in big picture data analysis, focusing on data that accurately measures actionable results, versus purely measuring meaningless activity
• familiarity with A/B and multivariate testing best practices

We're seeking a trailblazer who personifies agility through the following qualities and traits:

• Proactive, adaptable, and flexible
• Highly professional
• Has the willingness to go the extra mile to achieve desired outcomes
• With strong collaboration and communication skills to work effectively with cross-functional teams
• With strong problem-solving skills
• Committed to continuous improvements and willing to experiment with new approaches and techniques to work processes

As a Marketing Analytics Team Coordinator/Data Analyst, you will coordinate and oversee the Marketing Analytics team's efforts to help the business deliver growth and user conversions. This includes coordinating with stakeholders and product owners, providing data-driven recommendations for improvement, and analyzing marketing funnel effectiveness as well as performances of various projects.

Your responsibilities will include:

• collaborating with Marketing Analytics Team and stakeholders to develop an analytics roadmap that covers immediate to long-term priorities
• understanding what matters most for the business and prioritizing accordingly
• tracking and monitoring the implementation of data analysis projects and activities and reporting on their progress regularly
• working with colleagues to standardize data analysis processes for better efficiency
• defining and implementing measurement strategies that align with the company's marketing and business objectives
• conducting deep dive analysis on issues and providing data-driven recommendations to improve marketing campaigns and funnel performance
• planning and implementing continuous improvements with the team

• with 3+ years of experience in marketing analytics, with a focus on funnel conversion and project performance analysis
• possesses leadership skills and a background in project management
• has a solid grasp of Growth Marketing tactics such as CRO, SEO, PPC, and Experimentation
• proficient in using analytical tools such as Google Analytics and Looker
• big data analysis skills

Our ideal candidate should possess the following traits:

• proactive, adaptable, and flexible
• highly professional
• has the willingness to go the extra mile to achieve desired outcomes
• with strong collaboration and communication skills to work effectively with cross-functional teams
• committed to continuous improvements and willing to experiment with new approaches and techniques to work processes

JOB DESCRIPTION:

MAIN PURPOSE OF ROLE

Individual contributor that works under limited supervision.

Applies subject matter knowledge.

Requires capacity to understand specific needs or requirements to apply skills/knowledge.

MAIN RESPONSIBILITIES

•        Responsible for promoting and/or selling the organization's products across multiple or non-specified channels in a designated territory by contacting specialists, physicians, pharmacies and/or distributors.

QUALIFICATIONS

Education

Education Level        : Associates Degree (± 13 years)                

Experience/Background

Experience : Minimum 1 year

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

DIVISION:

LOCATION:

ADDITIONAL LOCATIONS:

WORK SHIFT:

TRAVEL:

MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES:

The Sales position is responsible for revenue generation from new and existing customers within event portfolio in Informa Markets Philippines. This role will manage Sales to different tier customers depending on the market and brand context.  This team is critical to the business, as the key to our success is retention, growth and cultivating new business.

The Sales role will involve a combination of internal and external sales activity, meeting customers face to face and attending competitor events. He/ She will sell to valued existing customers, generate new business, and performance will be evaluated based on achieving revenue and new business targets.

The Sales will be expected to develop their awareness of the brand industry, building greater insight over time. Maintaining and strengthening the relationship throughout the year is an important focus, to develop an understanding of the customers’ needs and expectations from their attendance at the event. He/ She will understand the customers’ needs and articulate a compelling value proposition as part of the sale. They will have a significant role in supporting re-booking of customers at an Event, while also providing support as a guest re-booker for other brands.

Job Responsibilities:

• Meet or exceed revenue target for assigned accounts through sales (digital, booth, sponsorship/ advertisement, and fully integrated packages)
• Sell to existing/ lapsed customer accounts with engaging conversations and compelling proposals while guiding them through buying process
• Prospect and close new business opportunities inside and outside of existing client base through cold calling and follow-up calling
• Leverage understanding of customer buying trends to help develop Sales plans and approaches
• Execute on assigned Sales campaigns, against accounts, products, and revenue targets, in line with sales plan
• Support the on-site re-booking of existing customer accounts, in line with at event account allocation and sales targets
• Maintain accurate pipeline, sales activity, and customer information within Salesforce (CRM system)
• Distribute customer insight and marketing information to marketing team
• Manage the handing over of sale information and customer requirements (via Salesforce) to the event Operations and Brand teams

As an Email Marketing Coordinator, you will be responsible for strategizing, executing, and optimizing direct-response marketing solutions. You will oversee all aspects of email marketing campaigns, including market research, content creation, and the dissemination of copy. 

The ideal candidate has the ability to write content that is accessible, engaging, and memorable. If you have a track record of exceeding goals when it comes to Email Marketing, with a highly proactive attitude, then please keep reading!

This position is fully remote and will involve regular weekly and monthly calls.  

WHAT YOU’LL DO

• Assist in formulating email marketing campaigns/flows for e-commerce businesses
• Execute, monitor, and troubleshoot the aforementioned strategies
• Collaboration with our Design Team to produce quality campaign artwork that aligns with our clients' brand style
• Leverage CRM & analytics platforms to support campaign execution (Google Analytics, Shopify, Retention Science, Klaviyo, etc.)
• Assist in developing targeting strategies based on customer lifecycle segmentation & predictive analytics
• Analyze and track data to maximize the performance of email campaigns to achieve engagement, conversion, revenue and growth goals
• Launch and QA email marketing campaigns to ensure they're 100% error-free
• Gather and analyze competitor email programs for insights around email strategy, targeting, promotional offers, and cadence/delivery timing
• Continuous improvement of our service offering with updated strategies