• Ensure that all inventory movements within the hotel are accounted for and are properly supported with appropriate documentation.
• Ensure the implementation of all cost control policies and procedures by all departments
• Ensure all goods received and delivered in and out of the hotel stores are properly documented and accounted for

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role:

In a Project Management – Professional Services role, you’ll use best-in-breed PM tools to help us deliver products that will change the world of fintech. This will include overseeing the development of new products and services as well as new internal information systems and applications, new technology integrations, and infrastructure build-outs.

What you will be doing:

• Plans and coordinates all aspects of  projects from initiation through delivery.

• Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.

• Identifies needed resources for projects, defines and assigns major project roles.

• Creates project charters to identify project scope, critical success factors, risks, etc.

• Manages the project work plan and holds the team and project resources accountable to variances in budget and hours.

• Possess thorough understanding of estimation, letters of agreement, master service agreements, staffing model, average bill rates and cost structure by level.

• Working with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams.

• Managing project risk and assisting with problem resolution.

• Serving as liaison between technical and non-technical teams.

• Other related duties as assigned.

What you will need:

• Overall 10 years of solid Project Management experience for Information Technology and/or Financial Services.

• Extensive knowledge of project management standards, processes, procedures and guidelines as well as various IT project methodologies and life cycles.

• Flexibility with the working arrangement. As this would be an end-to-end project manager role, we would require candidates to be open working across Asia Pacific with clients around this region.

• Advanced skills with project management software.

• A bachelor’s in computer science, management information systems or business administration or the equivalent experience – PMP (Project Management Professional) certification may be required.

Additional Bonus:

• Project Management experience for Reconciliation Systems Implementation projects is a big plus.

• Familiarity with FIS Data Integrity Manager (formerly IntelliMatch)

What we offer you:

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

• Competitive salary and benefits

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.​

Key Responsibilities​

• Provide great customer experience.​
• Fold, hang, display, and merchandise garments to maximize selling opportunities.​
• Actively process, stock and replenish garments on the sales floor and in the stock room.​
• Open, unpack, and label merchandise with security tags.​
• Support customer purchases and returns in the register.​

​

Position Type :

Type Of Hire :

Education Desired :

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing

• Sells products and/or services and develops new account relationships.

• Solicits and maintains network of prospects.

• Initiates contact with prospective customers to sell targeted FIS products and/or services.

• Works as a member of a sales team to sell assigned products or services to identified key accounts.

• Demonstrates product knowledge including various solutions, markets and competitive intelligence.

• Prepares and presents proposals to clients utilizing FIS resources and tools.

• Negotiates, structures and closes “deals” that meet customer expectations and FIS’s ability to deliver; utilizes appropriate company resources per the resources plan to provide product marketing support or specialized product sales expertise.

• Assists in the development of sales plans and strategies.

• Meets sales goals and objectives.

• Other related duties assigned as needed.

What you bring

• Strong experience in Sales

• Strong experience in selling Software Sales/ Application Sales

• Strong experience selling to Banks/ Financial services Industry.

• Good understanding of Lending or Credit domain

What we offer you:

• A competitive salary and benefits.

• Great workspaces with dedicated and motivated colleagues.

• A variety of career development tolls, resources and opportunities

#LI-NS1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Your role as a Department Manager is to put the customer & colleagues at the center of everything you do. You need to ensure the highest possible level of customer service and ensure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store by leading with clear actions, as well as follow up on the results. You ensure you have a great team and support their development, trainings, performance and talent pipeline. Our business is your business, so when you grow, we grow.​

Key Responsibilities​

• You lead with a vision to secure the best experience for all our colleagues and customers. ​
• You analyse and follow up on Sales & Profit KPI's for your department. ​
• You support recruitment and ensures growth of team​.
• You evaluate your team’s performance, provide regular feedback, and support succession through their development and training. ​
• You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety.

The position develops an outstanding talent pool and serves as an ambassador for the extraordinary career opportunities and service culture of the hotel. The HR Manager showcases a strong interpersonal & networking skills and team-building strengths and builds a reputation for the brand to be the employer of choice. 

FOCUS ON TIMELY AND STRATEGIC RECRUITMENT SYSTEM 

• Develop strategies in pooling for talents 

• Expand the network in the industry to better source out talents 

• Continuously improve the recruitment process and implement recruitment innovations 

• Conduct assessment/interviews for talents and other related tasks for recruitment.  

• Assist Director of Talent & Culture for other key positions (Department Heads and Executives) as assigned

• Works with Division and Department and requisition and interview logistics

• Prepares Job Flash and Job Postings on different Job Boards

• Works with Manpower Agencies for the requisition of outsourced staff

• Prepares Job Offer, Employee Contract and Onboarding materials for New Hires

• Prepares Employee Action Form as documentation of all employee movement

You will be responsible for the development of the team and its members ensuring the consistent delivery of the highest quality service to a portfolio of clients and also for the provision of appropriate frameworks and controls to ensure adherence to all procedures and policies.

You will support the development of strategic relationships with clients, monitoring current service levels as well as supporting further business development opportunities with those clients.

Drawing on your existing experience in Corporate, Company or Fiscal law  you will create and maintain a positive and professional environment that motivates team members to learn and develop with regular, frequent and transparent communication.

You will lead and manage all recruitment, resourcing, training and development requirements of the team to meet client demands and career development of team members and also you will lead and manage continuous improvement objectives of the team and contribute to those objectives at a department level also.

You’ll be highly organized, pay close attention to detail and able to bridge the gap between Client Services and Technical/Compliance/Sales etc and know when and how to bring these Subject Matter Experts in as and when necessary.

You will build strong customer relationships with existing and new clients, banks and other external parties, gaining insight into their needs and delivering customer-centric solutions also ensuring we meet our legal and contractual requirements.

Client Services Manager may be required to cover for a Senior Accountant at any time,therefore needs to be competent and confident in all accounting roles and responsibilities as well.

You will lead board and shareholders meetings, reviewing related minutes, agreements and documentation.

We are never complacent and always encourage our people to look for ways to improve our business; here everyone’s opinion counts and we will value your contribution.

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together. 

Reporting Line

• This position reports directly to the Connectivity and Products (C&P) Sales Manager and indirectly to the Director.

Primary Responsibilities    

• Generates and capitalizes on new sales opportunities in order to meet required revenue targets within defined areas of responsibility.
• Prepares individual sales action plans in line with the overall sales strategy to ensure a targeted and focused approach that consistently contributes to the overall growth aims of the business.

Specific Responsibilities   

• In conjunction with overall sales strategy, creates sales plans to grow SGS revenue for designated industry, market segment, accounts and/or geographical location.
• Identifies, conducts research, plans and contacts potential clients to establish new business in order to achieve targeted revenue growth.
• Anticipates, identifies, and comprehends client’s needs and pains and translates those into sales opportunities.
• Prepares quotation, service agreement, and tender within set deadlines.
• Ensures timely and professional submission of all information and proposals as requested by clients, ensuring follow-up until closure.
• Prepares and submits timely and accurate reports of sales activities, especially client visits/calls.
• Resolves customer complaints by addressing problems, facilitating the development of solutions, preparing reports and making recommendations to managers.
• Monitors customer satisfaction and settlement of accounts with SGS.
• Maintains positive relationships with current and potential clients through regular contacts.
• Liaises with technical/operations teams to ensure excellent communication channels exist to facilitate the successful handover and execution of the new and current business.
• Collaborates marketing strategy and business development teams as appropriate.
• Tracks competitor activity.
• Provides agreed billing arrangement to the invoicing team and provides details of payment arrangements to assist collection of all assigned accounts.
• Maintains awareness and knowledge of all SGS services, ensuring that the full range of SGS services are presented to new and existing clients to maximize sales opportunities.
• Forwards potential opportunities to other Business Lines as appropriate and promotes collaboration to ensure successful conversion.  
• At all times, adopts a safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures and SGS 15 Rules for Life.
• At all times, complies with SGS Code of Integrity and Professional Conduct.
• Performs other related duties as may be assigned either to achieve of departmental goal or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:
• Demonstrates strong commitment to SGS QHSEE policies, procedures and work instructions by actively participating in meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE
• Responds appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace
• Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
• Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
• Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
• Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines
• Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators
• Actively participates in incident investigations and risk assessments as deemed necessary by SGS management
• Fulfills the requirements needed in the success of the QHSEE Management System
• Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

Your team

The Release & Configuration Manager will be working in the regional Release and Test Management team taking care of software releases for all Avaloq products supported by the regional business entity. You will be responsible for defined set of customers and support them during various SDLC phases and go live.

Your mission

• You will be involved in planning and rollout of various Avaloq products in the controlled environments.
• You will have end-to-end accountability for the successful delivery of releases into the Live environments.
• Create and manage implementation plan, release meetings and production cutover.
• Accountable for release scope validation with project managers and delivery managers.
• Ensures technical validation of all releases are completed and reported for the Go Live.
• Responsible for software packaging, deployment and log analysis of Avaloq products.
• Document and educate the users on release, configuration, devops and deployment management best practices.

Your team will be your key focus, developing their skills and knowledge and build strong customer relationships with existing and new clients gaining insight into their needs and delivering customer-centric solutions.

You’ll be highly organized, pay close attention to detail and know your subject matter as you will reviewing all reporting requirements, including financial statements and ad-hoc client deliverables.

Building strong and effective relationships with colleagues and the wider business is an essential.  You’ll also need to be thorough in all you do, using your own judgment to highlight any significant finds and put forward any recommendations to help us find an appropriate solution.   

We are never complacent and always encourage our people to look for ways to improve our business; here everyone’s opinion counts and we will value your contribution

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together. 

Your team will be your key focus, developing their skills and knowledge and build strong customer relationships with existing and new clients gaining insight into their needs and delivering customer-centric solutions.

You’ll be highly organized, pay close attention to detail and know your subject matter as you will reviewing all reporting requirements, including financial statements and ad-hoc client deliverables.

Building strong and effective relationships with colleagues and the wider business is an essential.  You’ll also need to be thorough in all you do, using your own judgment to highlight any significant finds and put forward any recommendations to help us find an appropriate solution.   

We are never complacent and always encourage our people to look for ways to improve our business; here everyone’s opinion counts and we will value your contribution

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together. 

As a Field Marketing Associate, you will be responsible for developing and executing strategic marketing initiatives to drive brand awareness, generate leads, and support sales efforts in designated geographic regions. You will collaborate closely with cross-functional teams, including sales, product management, and marketing, to develop and implement effective marketing campaigns and events tailored to local market needs. This role requires a combination of creativity, strong communication skills, and a data-driven approach to drive measurable results.

Key Duties and Responsibilities

• Develop and execute integrated marketing plans to support business objectives and drive demand generation in assigned territories.
• Identify target market segments, key decision-makers, and competitive landscape to inform marketing strategies.
• Plan and execute regional events, trade shows, and other promotional activities to increase brand visibility and generate leads.
• Work closely with sales teams to understand market dynamics, identify opportunities, and develop marketing materials and sales collateral.
• Collaborate with the marketing team to create compelling content, including presentations, case studies, whitepapers, and website content, tailored to regional audiences.
• Track and analyze key performance metrics to evaluate the effectiveness of marketing initiatives and optimize future campaigns.
• Manage relationships with external vendors, agencies, and partners to support marketing activities and maximize ROI.
• Stay informed about industry trends, competitive developments, and emerging technologies to identify new opportunities for growth.

Position Type :

Type Of Hire :

Education Desired :

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing:

• Plan and support the sales strategies, position FIS solution to financial services prospects / clients.

• Discover and understand the business impact of the prospect’s business requirements in order to assess product fit, to identify any solution gaps, advise customer and internal stakeholders on overall solution architecture.

• Perform solution presentations and deliver system demonstrations, that are fit for purpose and well adapted for business user and C-Level

• Respond to RFI / RFP / customer queries and deliver the POC in a timely and professional manner

• Proactively generate business growth ideas across your solution set by defining the corresponding Go-To-Market and solution set offering

• Deliver the end-to-end solution design / architecture for prospects and existing customers

• Provide industry thought leadership, engage with the regulatory bodies, business associations, sector magazines, clients to remain updated on the present and future industry drivers and challenges

• Design solution architecture, complementing within a prospect’s solution landscape, sometimes envisioned

• Work closely with other FIS business solution teams for the multiple FIS solutions and services

• Collaborate and support to presales colleagues in other parts of the world, provide relevant market needs and product gap information to Product Management and Development teams.

• Assist Professional Services team during scoping sessions to ensure continuity and efficient handover.

What you bring:

• Excellent presentation and communication skill in English

• 8+ years of experience in Solution Consulting, Presales, Business Analysis, Lending applications / products

• Sound knowledge of Asset Financing, Leasing, Hire Purchase, Loan Servicing and Management

• Good understanding on Accounting for Loans and Leases, Dealer Financing, Wholesale Lending

• Hands-on experience dealing with Asset Financing / Lending Solutions

• Solutioning mind-set, with ‘out of the box’, thinking focus.

• An open-minded approach to learning about other new products, markets trends, innovations

#LI-NS1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Managers in this role get to:

Team Leadership: Lead, motivate, and inspire a team of social media specialists to achieve performance targets and deliver exceptional service to clients. 

Performance Management: Monitor team performance, identify areas for improvement, and implement strategies to enhance productivity, efficiency, and quality of work. 

Training and Development: Provide ongoing training, coaching, and mentorship to team members to ensure continuous improvement and skill development in social media management techniques, customer service, and communication skills.

Client Relationship Management: Serve as the primary point of contact for clients, build strong relationships, and proactively address any issues or concerns to maintain client satisfaction and loyalty.

Quality Assurance: Conduct regular quality assessments of social media interactions and feedback to ensure adherence to company standards and client guidelines.

Reporting and Analytics: Analyze performance metrics, generate reports, and provide insights to stakeholders regarding team performance, client satisfaction, and areas for improvement.

Operational Efficiency: Identify opportunities to streamline processes, optimize workflows, and implement best practices to enhance operational efficiency and effectiveness.

Cross-functional Collaboration: Collaborate with other teams within the organization, such as Training, Quality Assurance, and Operations, to ensure alignment of goals and seamless execution of projects.

Risk Management: Identify potential risks and issues related to social media operations, develop mitigation strategies, and ensure compliance with relevant policies, regulations, and industry standards.

Innovation and Continuous Improvement: Stay updated on industry trends, emerging technologies, and best practices in social media management, and proactively propose innovative solutions and initiatives to drive continuous improvement and exceed client expectations.

1. BUSINESS DEVELOPMENT and MARKET INTELLIGENCE

1. Promotes and demonstrates, in good conduct, Pilmico farm segment feed lines and animal health care products to the company’s existing and potential customers.
2. Understands and reports farm segment market trends and situations to widen company perspective in order for the business to adapt properly to these trends and situations. 
3. Monitors competitor strategies, activities and other data gathering for timely recommendations of tactical programs to protect and or grow Pilmico market share and penetration.
4. Develops, recommends and presents sustainable sales plans and programs based on his/her growing knowledge of the farms industry to achieve Pilmico growth objectives and personal sales targets.
5. Implements, monitors and evaluates to provide feedback on Marketing initiated programs and activities that supports Pilmico growth objectives in her/his assigned area.
6. Identifies and reports/proposes to Team Leader any Pilmico business opportunities, innovation on systems or developing technology.
7. Maintains Pilmico’s company values and profitability at all times. 
8. SALES and CUSTOMER MANAGEMENT
9.  
10. Immediately attends to leads given to her/him and provides timely feedback to Team Leader on information gathered.
11. Conducts regular farm visits of assigned accounts to provide technical assistance and gather data or feedback for our own improvements on products or services.
12. Conceptualizes sustainable sales program to develop, grow and retain Pilmico feed customers in the assigned region or area for large farm accounts. 
13. Accommodates, assists and coordinates queries on the sales requirements of Pilmico feed customers in terms of ordering, distributorship/dealership, logistics arrangements and product specifications. 
14. Visits and assists the customers on how to maximize the use of the product; maximizing product knowledge and providing extra technical services related to hog and poultry technical management.
15. Provides assistance in addressing technical management queries and in field troubleshooting. 
16.  
17. TRAINING
18. Gathers, records and presents relevant technical information such as data, figures and industry updates/developments not limited to technical management.

The Senior Account Manager is responsible for leading and managing the implementation and execution of Paid Social campaigns and strategies.

They also facilitate day-to-day communication with clients to help achieve their goals.

Key responsibilities of the role include:

• Developing the account strategy in partnership with the client and Paid Social Director, and being accountable for the execution of strategy and achievement of KPIs.
• Ensuring the operational success of accounts, and ensuring deliverables are met on time and on budget providing implementation, performance optimization, and upload of client campaigns through direct input.
• Budget pacing & management: Ensuring campaigns are within budget and forecasting future spend.
• Owning and managing the client strategy, and planning key campaign efficiencies by providing data-driven insights based on campaign performance data and research, and creating recommendations for developing current and future digital strategies.
• Managing day-to-day efforts and acting as the primary day-to-day SME voice to the client.
• Planning accounts and growth opportunities, and working closely with the Account Directors.
• Building strong relationships across Client Services and other channel teams.
• Knowledge in MS Excel
• Platform knowledge: TikTok, Meta, LinkedIn, Pinterest, X, and Snapchat – other platform knowledge is a plus
• TikTok Certification and/or Meta Blueprint Certification is a plus

The Assistant Outlet Manager will liaise between multiple food and beverage venues to ensure the success of every guest experience – and model exceptional service and leadership skills among your team.

Responsibilities:          

• Consistently offer professional, friendly and engaging service
• Lead the F&B Outlets team in all aspects of the department and ensure service standards are followed
• Handle guest concerns and react quickly and professionally
• To assist in recruiting and training all Outlet Colleagues
• Balance operational, administrative and Colleague needs
• Attend regularly scheduled departmental meetings
• Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
• Have full knowledge of all Outlet menus
• Assist in managing the departmental budget
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

The IT HelpDesk Manager will spend approximately 20% of their time working on projects and 40% supporting SaaS applications and working on Service desk tickets. This position collaborates with all levels of management within various departments to understand the current state, identify business requirements, and recommend technologies. The IT HelpDesk Manager works in a fast-paced, dynamic environment and will be expected to prioritize and work on multiple projects and tasks simultaneously.

WHY DO WE WANT YOU

We are looking for impact-driven individuals passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

• This position will implement and manage technical and SaaS solutions ensuring security and quality standards are achieved. 
• Provide support and administration of Azure, Intune, Azure Active Directory, Google, computer hardware, and operating systems, and perform other job-related duties as required.
• Participate in project-related work to deliver improvements in these areas.
• Learn about and assist with the support of other applications and platforms, including solutions like Atlassian, AWS, GCP, and Git.

Team Management

• Monitor attendance and people concerns of all team members, coordinating closely with the HR Team for disciplinary cases

• Ensure that team members are properly trained and working consistently to meet client needs
• Ensure that the team meets company and client-specific KPI targets through product/service training

Internal Coordination

• Performing analyses on CIS efficiency and integration.
• Reporting to management on CIS development, implementation, and progress.
• Collaborating with development teams and departments, as well as incorporating user feedback.
• Ensuring CIS innovation and implementation.
• Overseeing CIS user testing and adjustments.
• Ensuring that products and services are delivered on time and within budget.
• Managing software and hardware installations and upgrades.
• Maintaining computer network infrastructure and ensuring network security.
• Hiring and training new Tech staff.

External Communications

• Be familiar with the client’s key contacts, unique requirements, and operating processes
• Demonstrate mastery of the company and client’s offerings (i.e. its products and services)
• Understand, investigate, and solve any complex client requests or complaints
• Identify opportunities for continuous improvement and scaling growth.
• Writing progress reports and delivering presentations to the relevant stakeholders.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.
• Excellent problem-solving and analytical skills 
• Ability to work independently, leveraging available tools and resources 
• Strong communication skills, both verbal and written
• Strong organizational skills with the ability to manage multiple priorities.
• Strong attention to detail to ensure the accuracy of all work 

YOU HAVE…

• 3-5 years experience leading onshore/offshore teams in a remote work environment
• 3-5 years experience with ITIL and managing Critical incidents
• 3-5 years of experience implementing, administering, and supporting Azure AD, IAM, Intune, and M365
• 3-5 years experience with Atlassian products: Confluence, Jira Service Management, etc
• 3-5 years experience with endpoint security products.
• 2+ years experience with developing KPIs / SLAs and using those metrics to drive continuous improvement in the HelpDesk.
• 2+ years of experience integrating systems with Azure and deploying SSO + MFA.
• Experience managing DNS, SPF, and DKIM.
• Experience troubleshooting in a multi-user high availability 24x7 environment.
• Experience in PC repair, troubleshooting, and deployment (Windows and MAC).
• 3+ years of experience developing and maintaining technical documentation in Confluence.
• Should have one or more of the following certifications: Azure, IAM, Intune, or other industry-relevant certifications related to Microsoft, Google, or AWS products.
• 2+ years experience working in an Agile environment, including project management of resources on the HelpDesk team.
• 2+ years of experience developing and driving process workflow improvement 
• 2+ years experience with Asset lifecycle management
• 2+ years experience in vendor management
• Experience administering Azure, AWS, Google, GCP.
• Experience with domain registrars - GoDaddy \ Route53 \ Wix.
• Experience one or more scripting languages, like PowerShell, Ansible, etc…
• Experience automating workflows.
• Experience with Modern Campus DestinyOne
• Experience with budgeting
• Experience de-escalating heated conversations
• Experience with SQL databases and queries

• Law Benefits
• Private Health Insurance
• Paid Time Off
• Training
• Life insurance
• Mental Health Support
• Learning and Development Programs

• Generate and capitalize on new sales and business opportunities in order to meet required revenue targets within defined areas of responsibility.
• Prepare individual sales and marketing programs and action plans in line with the overall business strategy to ensure a targeted and focused approach that consistently contributes to the overall growth objectives of the business.
• Meet assigned sales targets as set by the Business Director and Business Manager.

ABOUT US

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalised service and our in-depth knowledge of the markets we serve. 

HEADLINE

Are you ready to join a vibrant travel promoter company that embraces the beauty and excitement of Florida's most breathtaking destinations? We are seeking a highly motivated and results-oriented Sales Development Representative to join our dynamic sales team. You will be part of a mission to create unforgettable travel experiences by offering a wide range of vacation packages that showcase the best of Florida. If you have a passion for travel, excellent communication skills, and a knack for building connections, we want you on our team!

This is a full-time role, on roster shift.

This is an office-based position in central Cebu City. 

The expected start date is March 2024. 

ABOUT THE ROLE

As a Sales Development Representative, you will play a crucial role in identifying and engaging potential clients, building relationships, and closing deals. Your primary responsibility will be to generate leads through various prospecting techniques, conduct sales calls, deliver persuasive sales presentations, and utilize effective negotiation strategies to close deals. Additionally, you will be comfortable requesting credit card information to finalize sales transactions. Your exceptional communication skills and ability to create a sense of anticipation will contribute to our customers' unforgettable vacation experiences.

RESPONSIBILITIES

• Lead Prospecting and Outreach: Utilize a variety of lead generation techniques to identify potential clients and initiate contact. Craft compelling email outreach campaigns to generate interest and establish connections.
• Sales Calls and Follow-ups: Make outbound sales calls to engage with leads, set up meetings, schedule appointments, and conduct follow-up calls to ensure a smooth sales process.
• Sales Presentation: Prepare and deliver engaging sales presentations to prospects, effectively communicating the benefits and features of our products/services to address their needs and pain points.
• Deal Closing: Utilize effective negotiation tactics, such as shot gun closing and TO (takeover) closing, to successfully close deals and achieve sales targets.
• Credit Card Pulling: Confidently handle the final steps of the sales process, including requesting and securing credit card information to complete sales transactions while maintaining a high level of professionalism and trust.

• Proven experience in lead generation, sales prospecting, and outbound sales calls.
• Excellent communication skills, both written and verbal, with the ability to craft compelling email campaigns and deliver persuasive sales presentations.
• Strong negotiation skills and the ability to close deals using various closing techniques.
• Comfortable with handling credit card information and completing sales transactions.
• Self-motivated and target-driven, with a demonstrated track record of meeting or exceeding sales goals.
• Ability to work independently and collaboratively in a fast-paced, team-oriented environment.
• Strong organizational and time management skills, with the ability to prioritize tasks effectively.
• Proficiency in using customer relationship management (CRM) software and other sales tools.

BSA Solutions, Inc. emphasises in: 

• Providing you with competitive compensation and benefits that exceed market standards and the Labor Law. 
• Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs. 
• Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success. 
• Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness. 
• Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities. 
• Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life. 
• Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development. 
• Encourages you to appreciate each moment and find balance in your lives, being fully present in the moment, cultivating mindfulness, and finding joy in the present,  
• Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness. 

Join us and connect and collaborate with bright minds. Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for you, the client, and the company. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or other characteristics.  

Cindy Ilagan will provide

Join the A-Team and experience the A-Life!

Overview

The Trainer, Quote Desk has the primary responsibility of supporting the Quote Desk team to evaluate their needs and current practices and creating and delivering a training development plan complete with materials, tutorials, instructions, and learning resources such as online modules and guides. This includes - but is not limited to – coaching colleagues, finding ways to improve process or quote ability, interlocking with other departments on one-off projects, data collection and analysis. He/She is also expected to prepare accurate quotes for the CW sales team. This is a hybrid role which he/she is expected to do both training and agent role.

Essential Duties and Responsibilities

• Develop a schedule to assess training needs.
• Conduct employee surveys and interviews.
• Consult with other trainers, managers, and leadership.
• Track and compile collected data.
• Conceptualize training materials based on data and research.
• Communicate training needs and online resources.
• Create training strategies, initiatives, and materials.
• Contact and utilize outside vendors and resources for instructional technology.
• Test and review created materials.
• Maintain a database of all training materials.
• Instruct employee training and onboarding.
• Conduct training through new materials.

Join the A-Team and experience the A-Life!

Position: Sales Associate

Reporting to: HVS Team Lead, North America / HVS Team Lead, CEP & International Sales

Location: Ortigas Center, Pasig City (Onsite)

Working Hours: Mid and Night Shift

Start Date: ASAP

About Aptean

Aptean is a global provider of mission-critical, industry-specific software solutions. Our mission is to solve tomorrow’s unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Over 6,500 organizations in more than 20 industries across more than 80 countries trust Aptean’s solutions at their core to assist with running their operations. To learn more about Aptean and the markets we serve, visit www.aptean.com.

Sales Associate – Role and Responsibilities

• Play the role of a “Junior Inside Account Manager” and/or “Junior Inside Account Specialist”
• Implement and execute high-velocity sales process through high volume calls and email outreach, account penetration, sales cadences, targeted campaigns, and solution-based selling
• Generate and convert sales opportunities from select products within the Aptean installed base by utilizing all provided channels of communication to contact and reach prospects and clients
• Hunting prospects and leads, and/or generating a sales pipeline of former customers to win their business back and/or new logo customers 
• Manage an end-to-end sales cycle from prospecting to closing the deal 
• Maintain growth and retention of the assigned client account portfolio

• Ensure that all communications with prospects and clients are documented in the CRM
• Follow up and maintain urgency on inbound leads to convert to sales opportunities and wins
• Identify, build, and maintain a healthy sales pipeline using Salesforce.com
• Liaise between clients and cross-functional internal teams to ensure successful and timely delivery of client’s requirements
• Contribute to overall sales revenue by consistently hitting sales target

The Successful Applicant - Requirements

·       At least 1 year of work experience in the BPO setting, supporting a global company

• Familiarity in high velocity sales environment
• A go-getter with the ability to aggressively hunt, close deals, maintain client relationships, and sell wide and deep within assigned accounts
• Knowledge and experience with business growth techniques including effective questioning, objection handling, challenger and value selling, and closing deals
• Strong written and verbal communication skills using English language
• Great team player with a positive, flexible, and enthusiastic attitude
• Ability to work and be motivated independently
• Demonstrate good attention to detail and organizational skills
• Experience with using Salesforce and other CRM is an advantage

Join the A-Team and experience the A-Life!