WHO ARE WE?

Kaliber is a performance marketing agency & consultancy composed of passionate digital marketers that offer thought leadership, world-class strategy, and execution for our fast-growth clients. We take major pride in learning & development for our team, sharing over $500M experience in digital advertising. Kaliber has a diverse portfolio of clients, a team of over 30 performance experts across 6 countries, and a welcoming company culture.

ABOUT THE ROLE

As an Account Executive, you will be an integral part of the client services team, focusing on building and maintaining client relationships and helping contribute to business revenue growth. This role provides an opportunity for professional development within the client services department. As you progress in your role as an Account Executive, you will have the opportunity to build relationships with clients who are newer to our portfolio.

RESPONSIBILITIES

Client Management and Development (50%)

• Assist account managers in managing existing client accounts and developing strategies to meet sales targets
• Collaborate on sales presentations, pitch decks, and proposals
• Establish and maintain strong relationships with clients, acting as a reliable point of contact
• Attend to client needs, collect feedback, and convey information to the account managers
• Stay updated on industry trends, competitor activities, and market dynamics, and help contribute and support client objective insights and ideas based on research to enhance strategies
• Assist with the preparation of monthly client invoicing
• Help account managers prepare and lead effective and insightful client meetings (weekly, fortnightly, and/or monthly)
• Drive revenue growth by identifying opportunities to sell additional services based on the needs of clients
• Opportunity to grow new relationships with emerging clients

Delivery Management (50%)

• Ensuring the team’s adherence to the correct processes and following best practices, maintaining accountability and ownership
• Focus on campaign results to measure the success and outcomes of campaign activities by helping to monitor budgets, performance pacing, and flagging risks with the team
• Work closely with the performance marketing team to maintain project status updates so as to identify potential issues and/or opportunities within or related to the project.

Qualification and Experience

• 1-2 years of experience in client servicing, with Digital Marketing Agency experience preferred
• Possess a strong understanding of Digital Media and common performance channels

Technical and Soft Skills

• Possess excellent oral and written communication skills for sales presentation/quotation and proposal preparation
• Natural relationship builder and able to manage difficult conversations and expectations
• Possess project management skills
• Experience in using Project Management software (preferably ClickUp)
• Excellent written and spoken interpersonal skills; with exceptional presentation skills and can clearly articulate your ideas, designs, and suggestions
• You pay strong attention to detail and have a keen eye for aesthetics
• You are a strong team player who can collaborate effectively with different stakeholders

Personality Traits

• Demonstrates Kaliber’s core values — transparent, communicative, people-centric, and possesses expertise in ones craft
• Engages proactively within a team environment
• Ability to use initiative and work without a high level of supervision
• Ambition to understand the business and what drives performance
• Excellent attention to detail
• Ability to work in a fast-paced environment
• Quality driven, consistently aims to uphold high standards
• Maintains strict discretion and confidentiality
• Ability to navigate matrixed relationships, manage numerous partners, and coordinate resources to deliver desired outcomes

• Hybrid - Remote Team
• Flexible working hours
• Fast-growing startup company
• Friendly work environment
• Paid time off, including sick leaves and emergency leaves
• Provision for company-owned laptop
• Opportunities to develop into senior management roles
• and more!

NOTE: We are looking for candidates who are open to a hybrid, but flexible working set-up!

LOOKING FOR FILIPINO OR PHILIPPINE-BASED CANDIDATES

Position :  Digital Marketing Specialist 

Working Hours :  Flexible Hours & time zone (overlapping hours with US working time)

Salary Range :  900 - 1,500 USD

About the Company:

The company develops and delivers technology solutions that help other company achieve in-house efficiency and gain a competitive advantage in the industry. They offer easy-to-use systems and complete solutions based on Artificial Intelligence from design to implementation and deployment.

Duties and Responsibilities:

• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay-per-click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Email Marketing: Build, Setup, and schedule email campaigns and automation via ActiveCampaign & Klaviyo
• Optimize Google Analytics
• Planning digital marketing campaigns, including web, SEO/SEM, email, social media, and display advertising
• Maintaining our social media presence across all digital channels
• Creating contents (writing, graphics, videos)
• Measuring and reporting on the performance of all digital marketing campaign
• Researching social media trends and informing management of changes that are relevant to the company’s marketing activities
• Identify trends and insights, and optimize spend and performance based on the insights
• Create and design blogs, newsletters, or any materials used for social media and website platforms
• we would like to hire someone who understands how e-commerce works and sell the app to the Shopify store owners

Qualifications:

• Experience in Marketing/Digital Marketing
• Must have knowledge and experience with Klaviyo, Active Campaign, and Google Analytics, or any related tools
• Proficient in Microsoft Tools and Google Suite
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media platforms, and/or display advertising campaigns
• Strong analytical skills and data-driven thinking
• Up-to-date with the latest trends and best practices in online marketing and measurement
• Has good to excellent communication skills
• Has great attention to detail
• Ability to meet deadlines
• Requires minimal supervision

OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position : Logistics Manager 

Work Hours (Client) : M-F, 9 AM to 5 PM, Dubai Time

Work Hours (MNL) : M-F, 1 PM, to 9 PM, Philippine Standard Time

Pay Range : $2,000 - 3,500 USD/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

Contract Management

• Ensure operations do not start (including providing nominations) until a written contract has been sent out or received from the counterparty as appropriate; where no contract is in place, the required exemption should be obtained.

• Check trader deal sheet/recap against Amicus contract, contact traders for corrections in case of discrepancies.

• Read and understand the contractual content, terms and conditions.

• Issue instructions to the relevant counterparties to execute the final contract, plus any amendments.

Financial Security

• Ensure no delivery is executed without adequate financial security in place as specified in the contract.

• Timely instruction for issuance of outgoing invoice/process of incoming invoices.

Cargo Management

• Nominate vessels under the contract agreed by the trader.

• Issue documentary instructions to meet the letter of credit (LC), customs, and contractual requirements.

• Issue custom declarations (where applicable).

• Appoint inspectors for Quality and Quantity (Q&Q) as per contractual requirements and other measures/analyses requested by traders.

• Process purchase, sale, and service invoices.

• Storage/Terminal management (where applicable).

Commercial Understanding

• Fully understand how each deal is priced and ensure pricing events are managed correctly.

• Basic understanding of hedging and the exposure on each cargo.

• Good commercial awareness in Operations – (e.g. volume tolerances, freight economics, demurrage savings, price exposure).

Vessel Management

• Clear the vessel with terminal and counterparties and vetting process through Charterers.

• Read and understand the fixtures.

• Issue instructions to the vessel on voyage orders/agents appointed / LOIs.

• Process all shipping invoices.

Insurance & Claims

• Quality and Quantity Claims Management

• Auxiliary Claims Management

• In the event of any issues during the execution of the contract, collect/coordinate documents, and correspondence with the Insurance company as required.

Coordination and Data Input

• Ensure correct and timely input of all details concerning the deal into the trading system

• Creation of Operators Files.

• Ensure the deal in the system is correct and matches final contractual terms.

• Enter and update vessel movements, event dates, Q & Q.

• Enter and update details for invoicing of goods plus costs for services.

• Maintenance and cleaning of cost accruals.

• Ensure pricing details are correct, to enable prompt invoicing.

• Timely issuance of outgoing invoices.

• Check and allocate incoming invoices for cargo and related costs.

• A minimum of 5 to 7 years experience in commodities trading, cargo, and/or shipping operations in refined products.
• Knowledge of the international trading environment and operational experience in West Africa /Arabian Gulf / Singapore / Malaysia is a plus.
• Knowledge of operational and financial procedures.
• Strong organizational skills and ability to manage priorities.
• Knowledge of Microsoft Office Suite especially Excel
• Good written and verbal communication skills
• Good negotiation skills and ability to build productive relationships.
• Demonstrate versatility; ability to adapt to situations and resolve problems quickly.
• Autonomous, proactive, and continuously thinking ahead.
• Assertive, with the ability to motivate others.
• Competency in complex structured deals.
• Good judgment skills and ability to come up with solutions, while minimizing risk and optimizing the company’s interests.
• Strong analytical skills.
• Bachelor’s degree

Position : Sales Development Representative

Working Hours : TBD

Salary Range : USD 800 - USD 1,200/month (plus USD 400 - 800 potential commission)

Main Responsibilities:

1. Aggressive Lead Pursuit: Proactively and energetically pursue leads, showcasing a

relentless drive to engage potential clients and close sales.

2. Client Communication Mastery: Craft compelling and persuasive communications via

email and text messaging to capture client interest and drive sales conversations.

3. Rigorous Lead Management: Meticulously manage and track client interactions and sales

progress, maintaining a high level of organization and detail orientation.

4. Results-Focused Reporting: Consistently monitor and report on sales targets and

achievements, showcasing a clear focus on meeting and exceeding performance metrics.

5. Continuous Improvement and Hustle: Continually seek ways to optimize the sales process

and demonstrate a strong work ethic and determination in all sales activities.

Essential Qualifications:

● At least 3 years of experience in sales, with a strong preference for roles where hustle and lead

pursuit (lead generation) were key to success.

● Exceptional organizational and time-management skills.

● Stellar written communication skills, capable of engaging and persuading clients.

● Self-starter with the ability to adhere to a disciplined sales process.

● Proficiency in CRM software and Microsoft Office or equivalent tools.

Preferred Qualifications:

● Experience in a high-pressure, target-driven sales environment.

● Prior experience in remote sales or working with international clients.

● Bachelor’s degree in Business, Marketing, or related fields.

How to Apply:

To seize this opportunity, send your resume and a compelling cover letter.

Your cover letter should include a specific instance where your hustle and drive led to exceptional sales results.

LOOKING FOR FILIPINO (PHILIPPINES-BASED) CANDIDATES ONLY

Position: Operations Manager for Venture Capital (VC) Fund
Salary Range: $1,500/month
Schedule: Monday to Friday, 2 - 10 PM Manila Time

About the role:

We are seeking a highly organized and professional Remote Operations Manager to support our General Partners (GPs). This role requires exceptional coordination skills, attention to detail, and the ability to handle sensitive information with discretion. The ideal candidate should be based in the Philippines, with a deep understanding of U.S. business practices and a passion for the gaming sector. The role would interface primarily with Europe, but liaise with the Managing Director in the United States as well. 

Responsibilities:

1. Information Management: Assist in gathering and managing sensitive financial, personal, and tax information for our Director of Finance and business partners. Ensure strict confidentiality and compliance with all relevant regulations.
2. Cross-Team Initiative Management: Define, track, and drive cross-team initiatives from inception to completion. Collaborate with different departments to ensure alignment with overall strategic goals.
3. Meeting Coordination: Facilitate the scheduling and organization of meetings for GPs with external parties and internal team members. Ensure smooth communication and efficient time management.
4. Administrative Support: Provide general administrative support to GPs, including document preparation, report generation, and other tasks as required.
5. Event Planning and Execution: Lead the planning, organization, and execution of conferences, summits, and other events. This includes venue selection, vendor management, itinerary planning, and on-site coordination.

• Bachelor’s degree in Business Administration, Project Management, or a related field.
• Minimum of 3 years of experience in operations or project management, preferably in venture capital or finance
• Excellent written and verbal communication skills in English.
• Strong organizational and multitasking abilities.
• Proficiency with Google Workplace, Microsoft Office and other productivity tools.
• Knowledge of U.S. business practices and sensitivity to cultural differences.
• Ability to handle confidential information with the utmost discretion.
• Passionate about the gaming industry. (highly preferred!)

The Sales and Marketing Assistant provides essential support for the sales team. The incumbent is responsible for the efficient handling of sales orders and helping to improve the productivity of field sales personnel to achieve set sales targets.

Duties and Responsibilities:

• Process, consolidate, and monitor purchase orders.
• Prepare necessary documents and presentation for an account showroom visit.
• Make sure that all required items are available for showroom visits.
• Provide sales support by attending to customer inquiries, concerns, and complaints.
• Prepares sales documentation such as but not limited to:
  • Sales report
  • Product performance
  • Business reviews
  • Another document based on raw data.
  • Monitor the performance of the handled accounts and provide feedback to the respective account officer in charge.
  • Ensure product awareness of the company’s product portfolio in every account being handled.
  • Price structure
  • Designs and models availability
  • History
  • Manufacturing process
  • Distribution and delivery and warranty
  • Maintain records of sales and compare them with targets to help the sales manager and account officer to monitor the team’s progress.

Product Life Cycle Management

• Manage the entire product line life cycle, from strategic planning to tactical activities.
• Specify market requirements for current and future products through ongoing marketing research and customer visits.

Go-to-Market Planning

• Develop and implement a company-wide go-to-market plan.
• Collaborate with all departments to execute the plan effectively.

Business Planning

• Develop business plans and oversee the implementation of product plans.
• Work closely with cross-functional teams to ensure alignment with overall business objectives.

Product Range Management

• Collaborate with sales and marketing teams to manage product range and presence.
• Oversee signage and visual merchandising programs at retail stores and digital platform to enhance brand visibility.

Budget Management

• Manage and allocate budgets with corresponding revenue targets.
• Ensure effective utilization of resources to achieve financial goals.

Job Title : Brand Manager

Capacity : 40 hours per week

Working Hours: Flexible with at least 2-3 hours EST overlap

Salary Range: Competitive Market Rate

Company Background

A rapidly growing, fully remote company with a small, dynamic team spread across different time zones. The headquarters are on the West Coast in Seattle, with team members in New York, India, France, and Estonia. The company is known for its decentralized structure, a hunger for innovation, and rapid growth, supported by established companies.

Role Overview

We are looking for an experienced Brand Manager to help us build our brand and raise brand awareness. You’ll work across all levels and departments of our organization to find what makes us unique and communicate it to the world.

Responsibilities

• Brand Strategy Development:
• Develop and implement comprehensive brand strategies aligned with company goals.
• Analyze market trends and consumer behavior to enhance brand positioning.
• E-commerce Brand Management:
• Oversee the day-to-day operations of the brand on various e-commerce platforms.
• Drive initiatives to optimize product listings, enhance customer experience, and maximize sales.
• Seller Central Expertise:
• Manage Seller Central on Amazon, ensuring optimal performance and adherence to guidelines.
• Utilize data-driven insights to enhance product visibility, ratings, and reviews.
• Cross-functional Collaboration:
• Collaborate with cross-functional teams to integrate brand strategies into marketing, sales, and product development efforts.
• Coordinate with the design and content teams to ensure brand consistency across all channels.
• Market Research and Analysis:
• Conduct market research to identify opportunities, threats, and industry trends.
• Analyze competitor activities and consumer feedback to refine brand strategies.
• Campaign Development and Execution:
• Plan and execute marketing campaigns to promote brand awareness and drive sales.
• Monitor and measure the effectiveness of campaigns, adjusting strategies as needed.
• Budget Management:
• Manage the brand budget effectively, optimizing spending for maximum impact.
• Provide regular budget reports and insights to leadership.

• Minimum 5 years of experience: Proven track record of at least 5 years in brand management within tech companies.

• E-commerce Expertise: Demonstrated experience managing the unique needs of an e-commerce brand.
• Amazon Seller Central Proficiency: Expertise in managing Seller Central within the Amazon platform.
• Shopify Expertise: Proven experience in building and managing brands on the Shopify platform.
• Strategic Thinker: Strong analytical and strategic thinking skills with the ability to translate insights into actionable plans.
• Cross-functional Collaboration: Proven ability to work collaboratively with diverse teams and departments.
• Results-Driven: Track record of achieving and exceeding performance targets and KPIs.
• Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to evolving market conditions.
• Excellent Communication Skills: Clear and concise communication skills, both written and verbal.
• Innovative Mindset: Willingness to explore new ideas and innovative approaches to brand management.

Fully-remote work, competitive salary, fixed shift.

We are seeking an experienced and dynamic Head of Sales with a proven track record in sales, particularly in the US and international markets. The ideal candidate will possess expertise in managing international sales teams, a strong background in dealing with clients in the United States, and proficiency in utilizing HubSpot for sales and marketing activities. The successful candidate should demonstrate excellent communication skills, a strong screen presence, and the ability to think strategically to drive business growth.

Job Responsibilities

• Develop and execute a comprehensive international sales strategy, primarily focusing on the international market.
• Identify key market trends, opportunities, and challenges to drive business development.
• Cultivate and maintain strong relationships with key clients.
• Understand client needs and provide tailored solutions to enhance customer satisfaction and loyalty.
• Identify key stakeholders and understand their needs and expectations
• Identify potential customers or leads through various channels such as cold calling, email campaigns, networking, or inbound marketing
• Lead, mentor, and motivate the sales team to achieve and exceed targets.
• Present a detailed proposal or quote outlining the sale's terms, pricing, and conditions.
• Effectively attaining sales targets to the fulfilment of organizational objectives, ensuring alignment with strategic goals, and fostering sustained business growth.
• Maintaining continuous and open communication with the Sales Development Representative (SDR) team
• Effectively using HubSpot to streamline workflows and enhance customer engagement.
• Maintain a comprehensive understanding of HubSpot's functionalities and operations to ensure a cohesive and effective approach toward our shared objectives
• Identify potential partners and develop strategies to establish strong collaborations.
• Negotiate and finalize partnership agreements that align with the company's objectives.
• Foster and maintain relationships with existing partners to maximize mutual benefits.
• Taking client calls for building good relationships and closing deals
• Use market insights to adapt and refine sales strategies for optimal performance.
• Adapt to changing market conditions and implement proactive strategies to address challenges.
• Provide regular and comprehensive reports on sales performance, key metrics, and market trends.
• Analyse data to make informed decisions and continuously improve sales strategies.

Education and Experience

• Bachelor's degree in Business, Sales, Marketing, or a related field. Master’s degree is a plus.
• Proven experience in international sales, with a focus on the US market.
• Proficiency in using HubSpot CRM and marketing automation tools.
• Strong strategic thinking and problem-solving skills.
• Excellent communication and presentation abilities.
• Fast learner with a proactive and results-oriented mindset.

Job Overview  

• The Sales Consultants are responsible for selling the company's products (various immigration/migration/ work visa services) by identifying potential clients, educating prospects on products through calls, and online presentations through webinars, and providing existing customers with exceptional support.

Responsibilities

• Provide general sales support (needs analysis, data review, and product demonstrations)

• Serve as the customer advocate and liaison for product management and development.

• Prepare periodic forecasts and progress updates toward sales goals

• Assess client's profile on what services they are best qualified to sign up

• Schedule meetings and presentations with prospected clients

• Communicate with clients through phone call, email, or chat to offer or explain the services the company offers

• Build rapport with clients and manage negotiations

• Assist clients in securing personal documents needed

• Ensure to hit monthly sales target

• Build and promote strong and long-lasting professional relationships with the clients

• Perform other duties as assigned

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Digital Marketing Specialist

Schedule: Monday to Friday, Flexible (overlap at least 4 hours between Central Time)

Salary Range: 900 - 1500 USD/month (to be assessed and approved by the client based on the candidate’s experience, knowledge, skills, and abilities)

About the Company:

The fastest-growing hat company in the country. The company is a monthly hat club that offers its custom branded ranch style hats.

Responsibilities:

• Email Marketing
• Design visually appealing and effective marketing emails using Mailchimp.
• Develop engaging email campaigns that align with the brand's objectives and target audience.
• Ensure consistency in brand messaging and design across all email communications.
•  Graphic Design
• Create high-quality graphics for various marketing materials, including social media posts, banners, and promotional materials.
• Collaborate with the marketing team to conceptualize and execute visually stunning designs.
• Stay updated on design trends and incorporate innovative elements into all visual content.
•  Social Media Management
• Manage and curate content for TikTok and Instagram, ensuring brand consistency and engagement.
• Leverage Canva and other design tools to create captivating visuals for social media posts.
• Monitor and respond to trends in the digital space, incorporating them into the brand's visual identity. 
• Video Content Creation
• Utilize Cap Cut to produce engaging videos based on current trends and user-generated content (UGC).
• Balance video and graphic design tasks according to the marketing strategy and objectives.
• Collaborate with the content team to create multimedia content that resonates with the target audience.

• At least 2 years of proven experience in a similar role.
• Strong knowledge of Google Suite, Mailchimp, Canva, and social media platforms (TikTok and Instagram particularly).
• Video editing skills, proficiency in Cap Cut application.
• Excellent English communication and interpersonal skills.
• Exceptional customer service skills and understanding of customer service best practices.
• A creative mindset with the ability to identify and follow digital trends.

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

Position : Technical Project Manager

Working Hours : 6 pm to 2 am PHT

Salary Range : 1000-2000 USD/ month (Depending on the interview result and the client's approval)

The Technical Project Manager will lead assigned projects and oversee the planning both strategically and technically. The successful candidate should possess a keen aptitude for managing cross-functional teams, delivering value-based business solutions, and driving continuity of our company vision among stakeholders.

Key Responsibilities:

1. Setting project goals and coming up with plans to meet those goals.
2. Maintaining project timeframes, budget, and overall quality.
3. Interacting regularly with clients and team members to determine project needs.
4. Overseeing the delivery of projects on time and within budget.

• With prior technical project management experience
• a strong strategic vision,
• excellent communication skills

Position : Director of Sales & Support

Working Hours : 9am - 5PM M-F, Central Standard Time

Salary Range : $2500-$3500

Duties and Responsibilities:

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands the company’s customer base and ensures its strong presence
• Own recruiting, objectives setting, coaching, and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.

• 5-10 years of proven experience as a Sales Manager or similar role, with a track record of achieving sales targets and driving revenue growth
• Experience in the customer support field, with a focus on delivering excellent customer service and maintaining customer satisfaction.
• Excellent communication and presentation skills, with the ability to build and maintain relationships with key clients and partners.
• Results-driven mindset with a passion for exceeding performance goals.
• Strong analytical skills, with the ability to analyze sales data and market trends.
• Proficiency in Hubspot is required.

About Datacom

With over 6,200 people, and centre’s of technical excellence spread across Australasia, Datacom is committed to developing and growing its capability across Asia. Founded in 1965 in New Zealand, and with over 2 decades of operating in Malaysia and the Philippines, Datacom has experienced expediential growth. Through all this, Datacom has maintained high levels of profitability with a track record of delivering innovative, cost effective digital and technology solutions, all delivered by dynamic teams spread across various locations. Our people are the best in their fields – smart, passionate, and dedicated to providing exceptional IT services to our customers. This makes for a rewarding and fast-paced place to work.

Role Overview

The General Manager – Software Engineering role will oversee the development and implementation of strategy and business plans for one or more functional areas in line with the broader Datacom direction. This role will involve managing daily business activities, including.

working alongside colleagues for sales and customer success, as well as designing and implementing strategies to improve overall business functions.

Role Responsibilities

The General Manager –Software Engineering is responsible for (but not limited to):

• Owning the development and implementation of strategy for one or more functional areas, in line with broader Datacom strategy.
• Collaborating with other senior managers to establish strategic plans and objectives. Planning, personnel, budgeting, managing expense priorities, and recommending and implementing changes to methods.
• Involved in development of methods, techniques, and evaluation criteria for projects, programs, and strategy.
• Directing and controlling the activities of own area of business, sometimes through managers within the team.
• Supporting Sales, Presales and Technical teams across Datacom ensuring an aligned go[1]to-market approach focused on growth and mutual benefit between Datacom and our customers.
• Managing the relationships with (and between) external agencies and suppliers, ensuring contracts and service levels are negotiated in line with strategic aims and financial constraints and ongoing service is in-line with agreed contracts.
• Making final decisions on administrative or operational matters, ensuring effective achievement of operational objectives.
• Ensuring budgets and schedules meet requirements.
• Interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to the business.
• Responsible for implementing a principle driven health and safety culture that cares for employees and ensures their safety in line with Datacom policy.
• Takes reasonable care that their actions (or inactions) do not harm the Health and Safety of self or others. Reports all incidents, hazards, or unsafe work practices as per Datacom policy.

Knowledge

• Extensive knowledge and experience in the customer services field.
• Deep and broad understanding of the business and technology strategies in which the organization operates.
• Strong strategic background, with an ability to grasp the big picture.
• High level understanding of the unique business requirements of the organization.
• Knowledge of finance management practices with a clear understanding of the relationship between costs, utilization, and project revenue.
• Strong business acumen

Experience

• 10+ years of senior commercial or sales experience within a complex and multi- faceted management services environment.
• Demonstrated experience managing service delivery teams within an outsourcing arrangement.
• Finance management, including cost estimation and budget tracking and reporting.

Skills

• Excellent communication skills (both verbal and written), flexibility, team focus and dedication to customer service.
• Demonstrated leadership and people management skills and the ability to work to deadlines.
• Proven track record of achieving or exceeding budgeted sales and profit objectives.
• Ability to transform customer requirements into a technical solution and work according to deadlines.
• Personable, conscientious, ability to cope with pressure and to priorities work.
• Strong customer service focus.
• Ability to manage complex issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.
• Exercises judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
• Establishes and assures adherence to budgets, schedules, work plans, and performance requirements.
• Prevents erroneous decisions to avoid critical delay(s) in schedules and/or unit operations that may jeopardize overall business activities.
• Ability to frequently interact with a variety of stakeholders and team members, normally involving matters between functional areas, other Datacom divisions, customers, and the company.
• Proven negotiating skills with the aptitude to ensure win/win situations for all parties.
• Ability to chair meetings and provide leadership in stressful situations caused by tight delivery timeframes.
• Effective presentation skills with the ability to convey technical information across various levels.
• Ability to build and lead and effective team.

Datacom has 2 Premier sites that you can choose from.

We have offices in BGC Taguig and Eastwood City Libis Quezon City. We have a Flexible work-from-home arrangement, and a flexible work schedule and we promote Work-Life balance, and an APAC focus means no graveyard shifts!

We also provide exciting perks such as spotter fees, HMO with Free 4 Dependents, Leave credits, Performance bonuses, and a work-life balance environment.

ONLY OPEN TO FILIPINO CANDIDATES

Position : Social Media Manager

Work Hours (Client) : 9am to 5pm; EST; Monday- Friday

Work Hours (MNL) : 10pm to 6am; MNL; Monday- Friday

Pay Range : $800-$1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

• Posting: Create and publish relevant, high-quality content across various social media platforms to enhance brand visibility and engagement.

• Community Management: Foster and engage with our online community by responding to comments, messages, and inquiries in a timely and positive manner.

• Planning: Develop and implement a social media content calendar, ensuring a consistent and strategic approach to content distribution.

• Reporting: Track and analyze social media performance metrics, providing regular reports and insights to inform future content strategies.

• Coordination: Collaborate with cross-functional teams to align social media efforts with overall marketing and business objectives.

• Data Entry and Analysis: Maintain accurate records of social media activities, monitor trends, and use data-driven insights to optimize content strategy.

Minimum Requirements:

• Proven experience of at least 2-3 years as a Social Media Manager or similar role.
• Strong understanding of social media platforms, trends, and best practices.
• Excellent written and verbal communication skills.
• Proficient in data entry and analysis.
• Ability to multitask and coordinate with different teams.
• Creative mindset with a keen eye for detail.

LOOKING FOR FILIPINO TALENTS RESIDING IN THE PHILIPPINES

Position                                            : Community Manager

Work Hours                                    : M-F 9AM – 5PM Eastern time/ 9PM – 5AM Philippine time

Pay Range                                       : 900 – 1,500 USD per month

Are you a passionate and self-motivated Web3 enthusiast who lives and breathes Twitter and Discord? Do you have a pulse on the latest trends and communities in blockchain gaming? Do you dream of building and engaging a vibrant online community?

If so, we want to hear from you!

Our client in the US is an innovative 3v3 basketball game powered by blockchain technology, is seeking a talented and experienced Web3 Community Manager to join our growing team. In this role, you will play a critical role in building and nurturing our community, leading our Game Masters, and amplifying our presence across all Web3 platforms.

We are more than just a game, we are a revolution in the sports gaming industry. We empower players through NFT ownership, rewarding gameplay, and a vibrant community. Our mobile-first design brings the excitement of basketball right to your fingertips, anytime and anywhere.

Responsibilities

• Develop and execute a community and social media strategy to grow and engage communities for our new Web3 games launching in 2023.
• Establish our discord as a best-in-class server with bot integrations, moderator teams, and engaging content.
• Produce content calendars with our creative and production teams that achieve communication goals.
• Be a leader internally through frequent reporting on social media and community metrics, utilizing our sentiment and data tracking tools.
• Collaborate with the community on creating fan-generated content and UGC, while finding unique ways to engage with these community creators.
• Be the first line of Customer Support for in-game issues and lead communications to the community regarding updates.
• Identify and maintain relationships with influencers and content creators. This will include creating a program to reward and incentivize our creators.

• Extensive admin experience managing Discord servers.
• Experience with managing brand profiles on major social media platforms
• Experience managing and growing a community, with a deep understanding of the community’s motivations and desires.
• Strong verbal and written communication skills
• Tools: Notion and Slack (preferred)
• Creative and quick-thinking, and not just willing, but excited to be part of a marketing team that prides itself on collaboration, communication, and celebrating one another’s accomplishments.

This is a very good opportunity for someone to join a growing global trend in software, an exponentially growing company; a management team that is driven, ambitious, and fun-loving.

Our client is an innovative Australian construction detailing firm with 30+ years of experience. They offer services like reinforcement scheduling, marking plans, and pre-fabricated designs, working with top suppliers. Their efficient RFI process saves clients time on-site.

Duties and Responsibilities:

• Manage the existing PH team and be ready to grow and train the newcomers
• Provide leadership and strategic direction to the Philippines office, ensuring alignment with the company's goals and objectives.
• Oversee all team members, including Rebar/Reinforcement Detailers, and provide guidance, mentoring, and support for their professional growth.
• Monitoring the payroll and leave credits
• Can demonstrate high emotional intelligence and implement efficiencies to lessen unnecessary Ots
• Oversee all team members, including Rebar/Reinforcement Detailers, and provide guidance, mentoring, and support for their professional growth.
• Manage and optimize operational processes to ensure efficiency and quality in project delivery.
• Collaborate with the executive team to develop and implement business strategies for growth and expansion in the Philippines.
• Ensure compliance with local regulations, industry standards, and company policies.
• Monitor and report on key performance indicators (KPIs) to assess the health and performance of the Philippines office.
• Foster a positive and collaborative work environment that promotes teamwork and innovation.
• Develop and manage budgets, financial forecasts, and resource allocation for the Philippines office.

• Bachelor's degree in business management, engineering, or a related field (advanced degree preferred).
• Proven leadership experience in a managerial or executive role.
• Excellent communication, negotiation, and interpersonal skills.
• Results-driven mindset with a focus on achieving business objectives.
• Exceptional problem-solving and decision-making abilities.
• Ability to adapt to a dynamic and fast-paced work environment.
• Strong strategic planning and organizational skills.
• Experience in using Bluebeam or Tekla Software

LOOKING FOR FILIPINO OR PHILIPPINES-BASED CANDIDATES

Position: SEO Manager
Working Hours: M-F 9am-5pm EST; (overlap at least 4 hours)
Holidays: US & PH Regular Holidays
Salary: 900 - 1,500 USD per month

Company Overview

Our company serves the DIY automotive market with unique tools and supplies for repair, restoration, and modification of cars, trucks, and motorcycles.

Founded in 1978, Eastwood has been helping hobbyists and professionals to "Do The Job Right"​ for nearly 40 years.

About the Job

We are looking for an experienced SEO Manager to join our team. The ideal candidate will be responsible for developing and implementing effective search engine optimization (SEO) strategies, coordinating content, design, social media, pay-per-click (PPC) marketing, and other activities. You will also be responsible for managing offsite and onsite optimization projects and reporting on performance.

Responsibilities

• Drive traffic growth through organic search
• Develop and implement effective search engine optimization (SEO) strategies
• Coordinate content, design, social media, and other activities related to SEO
• Manage offsite and onsite optimization projects and report on performance
• Conduct keyword research to guide content teams
• Review technical SEO issues and recommend fixes
• Optimize website content, landing pages, and paid search copy
• Direct off-page optimization projects (e.g., link-building)
• Collect data and report on traffic, rankings, and other SEO aspects
• Work with social media and PPC teams to optimize campaigns
• Keep abreast of SEO and integrated marketing trends

• Proven experience as an SEO Manager, SEM Manager, or similar role
• Knowledge of standard and current SEO practices
• Knowledge of HTML/CSS
• Experience with SEO reporting
• Familiarity with relevant tools (e.g., Google Analytics, Magento, Wordpress)
• Excellent communication skills
• Strong organizational and leadership skills
• Analytical mindset with numerical aptitude
• Local knowledge search to promote retail, a plus

Success Will be Measured By:

• Organic traffic and sales growth
• Keywords indexed
• Rankings on page 1

As the Social Media Manager, you will play a pivotal role in enhancing the client’s online presence and expanding the client’s brand awareness across various social media platforms. Your primary responsibility will be to lead the launch and growth of the client’s TikTok account, creating compelling and shareable content that resonates with their audience. Additionally, you will manage the client’s existing social media platforms, ensuring a consistent and engaging online presence.

• Content creation and curation across all social media platforms.
• Community management, including engagement with our audience.
• Reporting on key performance indicators (KPIs) and making data-driven decisions.
• Spearhead the planning, strategy, and execution of the company’s TikTok debut.

• Extensive experience in managing multiple social media platforms, including Facebook, Twitter, Instagram, and LinkedIn.
• Proven ability to design and execute viral social media campaigns.
• Ability to analyze key metrics and adjust strategy as necessary.
• Experience in creating and launching a TikTok channel is a plus.
• Familiarity with Notion and Slack.
• Strong English communication skills.
• Amenable to working 10am to 6pm Pacific time.

Full-remote work, competitive salary, fixed-shift.