LOOKING FOR FILIPINO CITIZEN BASED IN THE PHILIPPINES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : CUSTOMER SERVICE REPRESENTATIVE

Work Hours : TBD

Holidays : TBD

Pay Range : $ 800 - 1,000 USD per month

Duties and Responsibilities:

• Answer phone calls from customers on the first ring.
• Assist with inquiries and help resolve questions.
• Schedule and assist with creating quotes
• Enter detailed customer information in the software system
• Dispatch if needed

• Proficiency with Slack;
• Familiarity with Skimmer and Open Phone will be great but not necessary (client can provide training)
• Good communication skills
• Experience in a customer support role is highly preferred
• Good demeanor and personality
• Highly trainable

A Sales Development Representative (SDR) is a type of salesperson who focuses on generating new business opportunities for the company by identifying, contacting, and qualifying potential customers. They are typically responsible for creating and managing leads through the sales pipeline.

Duties and responsibilities: 

• Represent our company’s products and services
• Leading consumer research to identify how our solutions meet needs
• Generate leads and build relationships by nurturing warm prospects and finding new potential sales outlets
• Manage and maintain a pipeline of interested prospects and engage executives for next steps
• Identify best practices to refine the company’s lead generation playbook
• Utilize CRM tools, cold calling, and email to generate new sales opportunities
• Build long-term trusting relationships with prospects to qualify leads as sales opportunities
• Proactively seek new business opportunities in the market
• Set up meetings or calls between (prospective) customers and our CEO, CFO, CIO, or COO

Qualifications:

• Sales experience
• Strong communication skills via phone and email
• Proven creative problem-solving approach and strong analytical skills
• Strong desire and ability to move up within a sales organization
• Proficient in Microsoft Tools and Google Suite
• Has excellent communication skills
• Has great attention to detail
• Organizational Skills
• Ability to meet deadlines
• Requires minimal supervision

The Sales Engineer for Plant System Sales will develop new markets for the Power Plant, Electrical Corporative, and Industrial Plant Substation business in the Philippines.

Company Profile:
Established since 1923, Our client has made significant contributions to the world industrial and social infrastructure. The company, with its leading role in power electronics technology is in pursuit of developing and innovating energy technology.

Their office in the Philippines was established in February 2019. With its leading-edge power electronics technology and strong global footprint, they will further contribute towards developing the social and industrial infrastructure in the Philippines. This is a great opportunity to be part of a well-established and growing company that will make contributions to the creation of a responsible and sustainable society in industrial and social infrastructure field

Duties & Responsibilities:

• Achieve the KPI (Personal sales budget, target strategy)
• Develop a deep understanding of the company’s technical products or services, as well as the industry and market trends.
• Develop sales strategies and implement sales plans to achieve company growth sales targets and profit margins.
• Conduct competitor’s analysis vis-à-vis FESP business in the territory.
• Drafts or assists with the drafting of presentations and other documentation and materials that explain products and services to customers.
• Provides expertise and support to sales team to communicate products, services and client needs.
• Actively involves in commercial and technical discussion with customers with the support of FESP Partners. Gather customers’ requirements and coordinate with factory on customer’s needs. Conducts solution proposal to prospects and maximize sales opportunities.
• Stay updated on competitors’ offerings and industry trends to provide insights and recommendations for staying competitive.
• Prepares Monthly sales report for Management review.
• Performs other duties as assigned.

Skills & Qualifications:

• Bachelor’s degree in Engineering or field related to products and services being sold is preferred.
• At least three years of related products or sales experience required.
• Possess strong technical knowledge of transformers/switchgears and other industrial automation products and systems.
• Proven sales track record in Industrial Plant Sales business environment.
• Candidates with Multi-National Companies experience is an advantage.
• Candidates with site work experience (e.g., Electrical work, testing, and commissioning, project management, etc.) are preferred.
• Have good contact & network of prospective customers/ distributors/ consultants/ contractors in the Philippines.
• Quick response and reporting.
• Keep abreast of the industrial market trends.
• Excellent presentation & negotiation skills.
• Highly motivated, dynamic, self-driven, and a team player.
• Results-driven mindset with a focus on achieving sales targets and delivering exceptional customer experiences.
• Resourceful with the ability to work with people of multi-cultural and cross-function teams.
• Customer-centric mindset with the ability to build and maintain strong customer relationships.
• Sales acumen and the ability to work effectively with the sales team to meet sales targets.
• Excellent communication and presentation skills, both written and verbal.
• Willingness to travel as needed to meet with customers and attend industry events.

​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  Sales Development Manager

Working Schedule:  Mondays to Fridays, 8AM to 5PM (CST) / 10PM to 7AM (PH Time) 

Salary Range:  $1200-$2000 / Monthly 

ABOUT THE COMPANY
Our purpose is to assist leaders driven by making a positive impact in embracing their true potential, resulting in benefits for others and the glorification of God. The company was established in June 2020 based on the belief that growth is advantageous for everyone involved. Since then, our team has supported numerous leaders and teams across the nation in fostering healthy growth through coaching, team training, and educational initiatives.

ABOUT THE ROLE:

We are seeking a highly motivated and experienced Sales Development Manager to join our team. As a Sales Development Manager, you will play a crucial role in driving our sales efforts by proactively reaching out to prospects through various communication channels. This role requires a self-starter with excellent communication skills and a proven track record in outbound prospecting.

RESPONSIBILITIES:

• Call prospects, engage in meaningful conversations, and identify potential business opportunities.
• Utilize email and text messaging to reach out to prospects and nurture relationships.
• Document all sales activities and context in Asana for effective communication and collaboration.
• Schedule and execute sales activities in Asana, ensuring timely follow-ups and task completion.
• Set and accomplish goals for sales activities to contribute to overall team success.
• Participate in weekly Marketing Accountability meetings and represent the Sales team.
• Collaborate with the coaches to enhance sales skills and strategies.
• Guide prospects through the company's Free Trial, providing exceptional support.
• Work closely with the COO to operationalize and maintain sales standards.
• Conduct weekly recorded self-evaluations based on the role’s success statements.

QUALIFICATIONS:

• Proficient in Asana, Zoom, or similar tools for task management and communication.
• Experience with phone software like AirCall or similar platforms.
• Some prior experience in prospecting is helpful.
• Minimum of 3 years of experience in outbound prospecting.
• Strong communication skills, especially when dealing with US-based businesses.
• Proven success in closing deals and achieving sales targets.
• Proficient in office productivity tools (e.g. Google Workspace, Zoom, Microsoft 365 etc.)

DEVICE / CONNECTIVITY REQUIREMENTS:

• Atleast 50mbps internet speed

Position : Sales Development Representative

Working Hours : Monday - Friday 9am-5pm MST

Salary Range : USD 800 - USD 1,500/month

Main Responsibilities:

● Craft and execute targeted email campaigns to engage potential clients, providing valuable

insights and promoting the company's offerings.

● Proactively connect with and nurture relationships on LinkedIn.

● Initiate outbound calls to prospective clients, delivering compelling messages and

establishing initial connections to generate interest and leads.

Qualifications:

● Minimum of 2 years of experience in Sales Development.

● Prior Lead Generation experience.

● Proficiency in Google Workspace and LinkedIn Sales Navigator.

● Independent, competent, and accountable.

● Above-average to excellent communication and written skills.

Sales Support

• assist in addressing the needs and requirements of field personnel.
• Provide valuable sales support by promptly attending to customer inquiries, concerns, and complaints.

Document Preparation

• prepare necessary documents and presentations for account showroom visits, including presentation decks for B2B and General Trade accounts or prospects.
• Ensure all required items, details, and schedules for showroom visits are readily available.

Sales Documentation

• Prepare various sales documentation, including but not limited to sales reports, product performance analyses, business reviews, and other documents based on raw data.

Account Performance Monitoring

• Monitor the performance of handled accounts and provide constructive feedback to the respective account officer in charge.

Product Portfolio Awareness

• Ensure heightened awareness of the company's product portfolio in each account being managed.

Sales Records Management

• Maintain accurate records of sales and compare them with targets to assist the sales manager and account officer in monitoring the team's progress.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Bait Stations – Count the bait boxes of the technicians from previous day, check if there are duplicate pictures, missing boxes
• Inbound Call – Assist callers (property manager, tenant or super) for any general concerns (asking where tech is, asking for timeframe, asking when the next service will be). For any scheduling, rescheduling, or service complaint, it must be transferred to the office.
• Technician Calls – Assists technicians to gain access in the building. Other technician concerns must be transferred to the office. For any no access, we must add note on Pestpac regarding what happened.
• Appointment confirmations – Contact the superintendent to confirm the scheduled service 24 hours before. Agents are expected to send emails to management if needed.
• Rescheduling (technician emergency or holiday) – expected to do an outbound call and send an email to management regarding the changes of schedule.
• Scheduling. Call tenants and schedule specific service requested by management. Expected to check the scheduler and the availability of the technicians.

• Excellent communication skills - Oral and written.
• At least 6 months of experience in Customer Service.
• Strong attention to details and accuracy.
• Ability to prioritize and multitask in a fast-paced environment.
• Strong problem-solving skills and ability to work independently and as part of a team.
• Proficiency in Microsoft Excel/Google Sheets.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Company Background

The company, led by a pseudonymous curator, artist, and technologist, has fostered one of the most prominent digital art communities, amassing a following of over 1.4 million enthusiasts in the past decade. This enigmatic company operates as an experimental collective for curiosity and culture, leveraging a network of diverse subject-matter experts. As a forward-thinking, multidisciplinary Web3 native studio, the company consistently pushes the boundaries of traditional and abstract disciplines at the crossroads of provenance, imagination, and meaning. Committed to reshaping the digital art and immersive experiences landscape, the company invites passionate individuals to join the team and contribute to the ongoing evolution of digital arts and culture.

Role Overview

As a Sales Development Representative, you will be a key player in our dynamic sales team, responsible for engaging with diverse audiences and driving sales initiatives. This role demands a proactive individual with a proven track record of surpassing Key Performance Indicators (KPIs), especially achieving sales targets exceeding 100K. Your primary focus will be on cultivating relationships, expanding our customer base, and adeptly closing deals.

Bring your A-game with a "get shit done" attitude! We're seeking team members who tackle challenges head-on, juggle tasks effortlessly, and thrive in a fast-paced environment. If you're all about results and enjoy turning plans into action with a positive vibe, we want you on board. Let's make things happen together!

Responsibilities

• Engage with a variety of individuals to promote our products/services and generate sales leads.
• Achieve and surpass Key Performance Indicators (KPIs) with an emphasis on exceeding sales targets of 100K.
• Employ effective sales strategies to close deals and contribute to revenue growth.
• Maintain a deep understanding of our products/services to articulate their value proposition convincingly.
• Collaborate with the sales team to ensure a unified approach and achieve collective goals.

• College-educated individual with a strong educational background.
• Proven experience in sales with a track record of consistently meeting or exceeding sales targets.
• Exceptional interpersonal and communication skills to effectively engage with diverse audiences.
• Demonstrated ability to close deals and drive revenue growth.
• Results-oriented mindset with a focus on surpassing Key Performance Indicators.
• Strong negotiation and relationship-building skills.
• Self-motivated and proactive, with the ability to work independently and as part of a team.
• Familiarity with sales tools and technologies is a plus.
• Prior knowledge on web3 or crypto is a plus.

• Fully-remote work
• Flexible work hours with 2-3 hours EST overlap
• Competitive market rate
• Offers support for anyone eager to make the move to the US/Canada.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experience Client Services Associate to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Monthly Salary: PHP 21,000

• At least 6 months of VOICE ACCOUNT experience in BPO (English)
• Sociable, energetic and creative
• Good English written and verbal communication skills
• Experience in handling high-level clients is an advantage
• Knows basic formulas in managing MS Excel reports

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Position: Sales Engineer

Work Hours (Client): Mondays to Fridays 8am - 4pm MST/PST

Work Hours (MNL): Mondays to Fridays 11PM to 8AM PHT

About the Role:

We are seeking a skilled Proposal Coordinator / Sales Engineer with a strong engineering background in solar farm design. The ideal candidate will be responsible for creating detailed proposals and quotes for our large-scale solar projects. This role requires a blend of technical expertise in solar energy, proficiency in proposal development, and a sales-oriented mindset.

Duties and Responsibilities:

• Develop comprehensive proposals and quotes for large-scale solar farm projects based on specific project details.
• Utilize engineering knowledge to accurately convey technical aspects of solar farm design in proposals.
• Collaborate with engineering, sales, and project management teams to gather necessary information for proposal development.
• Create and maintain proposal documentation and sales materials.
• Use Microsoft Office tools (Excel, Word, PowerPoint) proficiently to create high-quality, professional documents.
• Respond to client inquiries and provide detailed information about our products and services.
• Assist in the sales process by providing technical expertise and support.
• Continuously update knowledge on solar farm technology and industry trends.

• Bachelor’s degree in Engineering, preferably in a field related to renewable energy or solar technology.
• 2+ proven experience in proposal writing, sales engineering, or a similar role in the solar energy or renewable energy industry.
• Strong understanding of large-scale solar farm design and implementation.
• Proficiency in Microsoft Office suite (Excel, Word, PowerPoint).
• Excellent communication, interpersonal, and presentation skills.
• Detail-oriented with strong organizational and project management abilities.
• Ability to work in a fast-paced, deadline-driven environment.

About the job

Reporting to the Sales Team Leader, this Associate role's main responsibility is to ensure an enjoyable, convenient and successful shopping and buying experience that leads to increased sales and sustained long-term profitability. He/she also ensures satisfied customers, develop and execute sales steering and selling the IKEA way.

Your assignment

• You actively approach customers who you see require additional help. You identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations;
• You ensure the shop is in excellent shape as new and fully and efficiently stocked with the four merchandising basics in place at all times and that the IKEA product range is presented in ways that inspire and satisfy customers;
• You understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet;
• You keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience;
• You convey passion about IKEA products and actively learn about their features and benefits, and you share this knowledge with customers and colleagues.

Job Title: Sales Development Representative

Schedule: M-F, Flexible but needs to be available between 1PM - 5PM PH Time

Salary Range: $900 - $1500

Duties and Responsibilities:

• Identifying and researching potential clients or customers for our portfolio companies
• Setting up meetings between potential prospects and sales staff
• Evaluating companies based on
• Qualifying leads to determine if they meet the set criteria
• Finding potential contacts, e.g. through LinkedIn Sales Navigator
• Desktop research and market analysis
• Manage CRM systems to ensure correct tracking, follow-up, and lead nurturing
• Support sales staff with miscellaneous tasks

• Minimum 2 years of experience as a Sales Development Representative

• B2B experience preferred
• Digital marketing experience is a plus, but not a requirement
• Excellent to Good Communication skills and written skills; minor accent is acceptable
• Experience with Excel/Google sheets, email, CRMs (e.g. Monday.com, HubSpot), LinkedIn and ideally digital advertising tools such as Google and Meta
• The ideal candidate is reliable, friendly, and positive, thorough and detail-oriented, can take initiative and use judgment, doesn't need to be micromanaged, analytical, and comfortable with data.

As a Business Development Representative, you will play a key role in catalyzing SuperStaff's business development success. Your primary responsibility will be to cultivate relationships with prospective clients and schedule qualified sales calls to offer SuperStaff's services.

Working closely with the sales and marketing teams, you will explore new markets and uncover new leads to increase revenue and achieve sales quotas.

• Proactively generate qualified sales appointments through outbound call/email/SMS prospecting
• Qualify, book, and be responsible for all assigned inbound leads.
• Work with the Director of Sales to generate new opportunities and constantly build the sales pipeline with new prospective clients.
• Demonstrate strong selling and influencing skills.
• Learn and assist in the opportunity follow-up process.
• Maintain a business acumen for all sales calls and meetings with clients, both current and prospective.
• Participate in all required sales training and attend offices when requested for training purposes.
• Perform and track all sales activities within the designated CRM.
• Follow and maintain all sales/data processes and tech tools.
• Report weekly and monthly on all booked and successfully completed sales appointments.
• Follow all assigned reporting procedures

• Proven experience in business development or sales, preferably in the BPO industry.
• Strong understanding of Outsourcing market trends and dynamics.
• Excellent interpersonal and communication skills.
• Ability to build and maintain strong relationships with clients.
• Self-motivated with a results-driven approach.
• Ability to work independently as well as collaboratively in a team environment.
• Proficient in Microsoft Office Suite and CRM software.
• Bachelor's degree in business, marketing, or related experience.

• HMO with 1 free dependent upon hire
• Life Insurance
• 20 PTO credits annually
• VL and SL cash conversion
• Annual Performance-Based Merit Increases and Employee Recognition
• Great Company Culture
• Career Growth and Learning
• A laptop will be provided by the company

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Operations Specialist

Working hours: 8 am - 5 pm Eastern Time (can be flexible upon further discussion with the client)

Holiday/s: US and/or PH Holidays

Salary Range: $900 - 1,500/month

About the company:

The company offers an integrated platform for enterprise generative AI. Instead of stitching together a disparate set of AI tools, get a full-stack platform that enables higher-quality outputs and faster time to market.

Duties and responsibilities:

• List loading and creation
• Collaborate with the Marketing team during events to provide necessary support.
• Assist in coordinating event-related tasks as needed.
• Update and upload lists in HubSpot, ensuring accuracy in information and proper tagging.
• Handover finalized lists to the Sales team for further action.
• Someone who can create a prospect list they can reach out to would be great (lead generation)

• At least 2 years of relevant experience
• Proficiency in using Microsoft Excel is required.
• Highly preferred (but not mandatory) experience with tools such as Hubspot, Apollo, and Sales Navigator.
• Keen attention to detail to ensure accuracy in list management and data handling.

Position: Digital Sales Representative

Working Hours: 10am to 6pm PST

Salary Range:  $1,000 per month | Commission: Average of $300 per sale.

Main Responsibilities:

• Use Instagram to identify and engage with potential clients, including liking posts and initiating direct messages. 
• Be extremely familiar with high-end car manufacturers such as Lamborghini, Ferrari, Porsche, and top-tier product lines of mass consumer brands like AMG Mercedes, M BMW, etc. 
• Deliver compelling sales pitches, tailored to the interests and needs of each potential client. 
• Meet and strive to exceed sales targets. 
• Provide feedback on market trends and customer preferences to aid in product development and marketing strategies.

Qualifications:

• At least 3 years of experience in sales, preferably in the automotive or luxury goods sector. 
• A genuine passion for cars, with extensive knowledge of various high-end car models and their specifications.
• Excellent communication and negotiation skills. Proficiency in using social media platforms, particularly Instagram, for sales and networking. 

• Self-motivated and goal-oriented, with a drive to achieve sales targets. Ability to work independently in a remote setting.

The sales development representative's responsibilities include generating potential leads, soliciting potential customers, facilitating sales, pricing and negotiating the best proposal and win-win model for the client.

As a Sales Development Representative, you will be responsible for finding potential clients for our company and starting new relationships with interested clients, thus expanding our customer base.

Your responsibilities will include, but not be limited to:

• Monitor and attend meetings with prospects while handling the introductions and follow-up
• Supporting sales strategies to draw in potential buyers or to solicit new potential customers
• Initiating contact with potential customersthrough warm contacts or responding to inquiries generated from advertisements.
• Creating relationships with customers to identify their potential needs and qualify their interests and viability to drive sales.
• Presenting product information to customers once you have identified their needs.
• Moving solid leads through the marketing funnel, creating client proposals, and analyzing and include unique value proposition per client.
• Following up with potential customers who expressed interest but did not purchase any goods or services.
• Suggesting process improvement for the Sales and Marketing Process.
• Performing regular follow-up calls or emails and facilitating communication with existing
• customers to ensure their satisfaction and identify new potential needs.
• Establish active communication and engagement with prospects to create new leads and sales openings.
• Collaborating with sales executives to ensure the company's goals and targets are met.
• Communicating with all levels of the organization
• Supporting RFPs processes
• Collaborate with sales teams by bringing innovative lead generation ideas to each weekly meeting.
• Anticipate needs by studying services and conducting market research to identify new leads.
• Attend product training conferences and develop an understanding of our
• communication infrastructure.
• Update Sales tools and support new implementations.
• Working along the Customer Success Manager to transfer client expectations and support client satisfaction after closing the business.

• Proven experience in sales development or sales, preferably in the BPO industry.
• Strong understanding of Outsourcing market trends and dynamics.
• Excellent interpersonal and communication skills.
• Ability to build and maintain strong relationships with clients.
• Self-motivated with a results-driven approach.
• Ability to work independently as well as collaboratively in a team environment.
• Proficient in Microsoft Office Suite and CRM software.
• Bachelor's degree in business, marketing, or related experience.

• HMO with 1 free dependent upon hire
• Life Insurance
• 20 PTO credits annually
• VL and SL cash conversion
• Annual Performance-Based Merit Increases and Employee Recognition
• Great Company Culture
• Career Growth and Learning
• A laptop will be provided by the company

Business Development

• Develop business plans for the district that covers sales, revenue, and expense controls
• Implement a strategic sales plan that expands company’s customer base and ensure its strong presence as aligned with marketing strategies
• Build and promote strong and long-term customer relationships through good partnerships and understanding their needs.
• Understand the needs of the company’s customers through feedback and insights and develop plans on how they can relate more to the company’s products
• Conduct market surveillance by identifying emerging markets and market shifts and being fully aware of new products in the market and status of competitors
• Analyze and track data pertaining to sales KPIs and effectively interpret trends and provide relevant insights that will help develop strategies and tactics to achieve target and ensure market growth
• Identify and communicate opportunities to management and subject matter experts for product/service development.

People Management

• Manages sales team in terms of performance and discipline
• Drive high performance in the team through managing the team and provide quality feedback on their performance and development through coaching and business reviews
• Support the sales team on their training and development by identifying competency gaps or career opportunities, coaching them and providing the resources needed to develop team members
• Hold team members accountable with clear objectives and KPIs. Ensure that they uphold to policies, procedures and company standards every time
• Communicate company directions and strategies consistently and accurately. Engage the team by discussing about the company’s vision and its values and how the team contributes to these
• Effectively recruit talent that can contribute to the achievement of company objectives and goals. Facilitate effective onboarding process for new hires
• Facilitate regular team meetings to discuss issues, share knowledge, celebrate achievements, and provide training and direction

Sales Operations Management

• Establish sales objectives by forecasting and developing annual sales quotas for the territories under the district and projecting expected sales volume and profit for existing and new products
• Manage profitability through the achievement of targets, pricing decisions and the development and control of budgets
• Management of sales team to hit sales targets, achieve growth and increase in market share
• Oversee the activities and performance of the sales team
• Monitor and review district’s performance through preparation of quality sales, revenue, and expense reports
• Assess current district’s processes and procedures, identify opportunities for improvement, and implement them.
• Proper resource allocation to ensure profitability by preparing sales activity budgets and projections based on relevant information
• Monitor and approve expenses under their district in a timely manner
• Handle and resolve customer complaints regarding a product or service

● Respond to customer inquiries via voice, chat and email in a professional and friendly
manner
● Troubleshoot and resolve customer issues related to our app and chrome extension
● Provide customers with accurate and up-to-date information about our products and
services
● Document customer interactions and solutions in our ticketing systems
● Continuously look for ways to improve the customer experience and provide
feedback to the team.
● Meet or exceed individual and team performance targets.

● Excellent verbal and written communications skills in English.

● Strong customer service skills, with the ability to handle difficult customer situations

with empathy and professionalism.

● Knowledge of our app and chrome extension and the ability to troubleshoot common

issues

● Ability to multitask and prioritise effectively in a fast-paced environment

● Ability to work independently and as part of a team

Position : Sales Development Representative/Account Manager

Working Hours : 9AM - 5PM CST/ 11PM to 7AM PHT

Salary range : $1300 - $1,500USD w/ commission

SPECIFIC DUTIES AND RESPONSIBILITIES

• Doing outreach via email and phone to a list of qualified customers prospects that we already have internally
• Doing a lot of email exchanges with potential customers and possible phone calls as well as well product demo webinars 
• Manage customer relationships, setting up calls, meetings, and supporting the engineering team with product implementation
• After the sales is made you would also be doing follow up with the customers to make sure they are happy and providing them with extra support if needed 
•  Doing sales presentations over Zoom with webcam on
• Growing of your pipeline
• Managing CRM (Willing to train)

• Must have at least 5 years of experience in the role
• Strong preference in cyber security sales
• Exp in education/k-12 huge plus
• Has to capacity to generate their own pipeline
• Must have experience doing cold calls and speaking to prospects and customer over the phone

LOOKING FOR FILIPINO CANDIDATES CURRENTLY RESIDING IN THE PHILIPPINES ONLY!

Position: Sales and Operations Administrator

Work Hours: 40 hours per week (approximately 2 pm–11 pm Central Time, Monday–Friday or Tuesday–Saturday) 

Type of Contract: Independent Contractor

Pay Range: 750 USD per month

Duties and Responsibilities:

• Respond to potential customer inquiries via email, phone calls, text messages, and virtual meetings
• Hold sales calls to explain the value we provide and walk clients through the process of planning bar service for their event. 
• Manage employee scheduling and records; prepare event details for staff;
• Maintain company data, including HR data, employee certification data, and inventory.
• Prepare customer shopping lists and other client-facing communications; send them accurately and on time.
• Manage social media platforms.
• Manage the company email address.

• At least 1 year of experience in sales or a similar position (CRM, invoicing, or client calls).
• Experience with Microsoft Office Suite (Excel, Word, PowerPoint), CRM, or Airtable is a plus
• Ability to speak, read, and write fluent English
• Personal computer and ability to take or make phone calls during set hours (to be agreed upon, but will need to have overlap with US afternoons and evenings)
• Ability to meet deadlines, stay organized, and complete tasks with minimal oversight

• Annual equipment allotment
• Yearly bonus (13th-month pay) if successfully hitting metrics

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Sales Development Representative 1

Work Hours:  8am to 5pm Mountain Time

Pay Range: 800 - 1500 USD

Type of Contract: Independent Contractor

Responsibilities:

● Advancing leads through the sales pipeline.

● Setting up sales qualified appointments.

● Effectively communicating our company's services.

● Building and nurturing relationships with prospective clients.

● Gathering relevant information about clients.

● Providing prospective clients with comprehensive knowledge about our products and services to demonstrate value and benefits.

● Keeping up a stellar performance by meeting department KPIs and SLAs.

● Fluent in English and proficient in writing and grammar.

● 1+ years of experience in over-the-phone customer service or sales.

● The ability to articulate thoughts clearly and effectively.

● A high level of integrity, autonomy, and self-motivation.

● Proficiency in Google Apps and Tools (IE: Gmail, Drive, etc.)

● Experience with door-to-door sales or cold calling.

● Ability to take direction and meet quotas.

● Capability to overcome objections and roadblocks.

● Proficiency in managing repetitive tasks.

● Willingness to be coached and to accept and act on feedback.

This role is perfect for an experienced Customer Service Representative who desires to be part of a rapidly growing company that has a diverse team all around the world.


Company Profile:

Our client brings greater business efficiency and value to self-storage operators by automating the lien to auction process. Using an AI-enabled SaaS solution, they simplify the cumbersome task of managing delinquent tenant accounts from notification and advertisement through to auction.

Since launching in 2020, our client has emerged as a trusted partner in self-storage, bringing the benefits of automation to a rapidly growing commercial real estate sector.

Our client operates in the Self-Storage Real Estate prolific industry. The market counts more than 65,000 Locations across the US. They provide an automation solution that provides value to self-storage operators in several meaningful and proven ways. Automating the payment collections to avoid the lien process risks, maximize revenues, payments, reduction of bad debt and overall consistent tenant collection reminder experience. They currently automate the liens for clients located across all states. Their company is growing fast, is building up its talented leadership team to maximize quality growth and leadership in the marketplace.

Overall purpose and responsibilities of the role:
The Customer Service Representative will play a crucial role in ensuring the satisfaction and success of the customers, you will be main responsible in providing exceptional support, address inquiries and resolve issues using Zendesk to enhance the overall customer experience.

Duties & Responsibilities:


1. Customer Support: Respond to customer inquiries promptly and professionally via various channels, including email, chat, and phone, utilizing Zendesk as the primary support platform.Assist customers with product-related questions, technical issues, and general queries.Provide step-by-step guidance on software usage, features, and troubleshooting, leveraging Zendesk's features for efficient issue resolution.

2. Issue Resolution: Investigate and analyze customer issues to identify root causes and provide effective solutions, using Zendesk's ticketing system to manage and track customer cases.Collaborate with the technical support team to escalate and resolve complex technical problems, documenting the resolution process within Zendesk.

3. Product Knowledge: Maintain a deep understanding of our SaaS products and stay updated on new features and updates, updating Zendesk's knowledge base for customer self-service.Educate customers on the benefits and capabilities of our software, utilizing Zendesk for creating and sharing relevant documentation.

4. Customer Education: Conduct product demonstrations and training sessions for customers to enhance their understanding and utilization of our SaaS solutions, leveraging Zendesk for scheduling and tracking training sessions.Develop and update knowledge base articles and tutorials in Zendesk for self-service customer support.

5. Customer Feedback: Actively gather customer feedback and insights to share with the product development team for continuous improvement, using Zendesk surveys and feedback tools. Advocate for customer needs and preferences within the company to drive enhancements to our SaaS offerings, with Zendesk as a central platform for feedback aggregation.

6. Documentation: Maintain accurate and detailed records of customer interactions, issues, and resolutions in Zendesk, ensuring data integrity and accessibility for future reference.

7. Cross-functional Collaboration: Collaborate with sales, marketing, and product teams to ensure a cohesive customer experience throughout the customer lifecycle, utilizing Zendesk integrations to streamline communication and information sharing. Provide insights to the sales team based on customer interactions to support upselling and retention efforts, with Zendesk as a central repository for customer information.

Skills & Qualifications:

• High School diploma is required; bachelor’s degree is preferred.
• Minimum of 4 to 5 relevant experience in customer service, preferably in Saas or technology-related industry.
• Proven 3 years of experience using Zendesk.
• Familiarity with CRM software and support ticketing systems
• With technical aptitude and the ability to quickly learn and understand software applications.
• With customer-centric mindset with a passion for delivering exceptional service.
• Excellent analytical, organizational, and problem-solving skills.
• Strong communication skills, both written and verbal.
• Ability to work in a fast-paced and dynamic environment.

LOOKING FOR FILIPINOS OR PHILIPPINE-BASED CANDIDATES

Position: Sales Development Representative

Work Hours: Mon to Fri, 9AM – 5PM EST|9PM – 5AM Philippine time

Pay Range: $1000 per month, plus up to $1000 monthly performance-based bonus

Look-Alike Account and Contact Identification

• Identify “look-alike” accounts to those already successfully advertising with Wellput.
• Work with our lead gen team to identify appropriate contacts for each account.

• Add contacts to the appropriate sequence in Outreach and begin an outreach sequence, including email and LinkedIn.  

New In-Newsletter Account Review Process

• Accounts currently sponsoring email newsletters. 
• Review and analyze newly identified accounts advertising in newsletters from our lead gen team, updating their status in the system as either Approved: Needs Contacts, Declined Account, Prospected, Client, Need to see the newsletter, or Lead is too old.
• Add contacts to the appropriate sequence in Outreach and begin an outreach sequence, including email and LinkedIn.  

Previous In-Newsletter Account Review Process

• Accounts currently sponsoring email newsletters, who we had previously reached out to but haven’t heard back.
• Review and analyze previously identified accounts advertising in newsletters from our lead gen team, checking their status in our CRM system, and updating their status in the system as either Approved: Needs Contacts, Declined Account, Prospected, Client, Need to see the newsletter, or Lead is too old.

• Add contacts to the appropriate sequence in Outreach and begin an outreach sequence, including email and LinkedIn.  

Contacts Loaded into Wellput’s System

• Hand over approved contacts from the “Contacts” sheet to Wellput for uploading into the Outreach system.
• Delete uploaded contacts from the “Contacts” sheet.
• Collaborate with Wellput to ensure seamless integration of contacts into the system.

• Has at least two years of relevant work experience
• Excellent communication skills, both verbal and written.
• Familiarity with CRM systems and outreach tools.
• Strong attention to detail and ability to follow a systematic process.
• Ability to meet weekly deadlines and work efficiently in a fast-paced environment

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Handle customer inquiries and resolve concerns promptly and professionally
• Provide accurate and detailed information about our products/services to customers
• Identify and escalate priority issues to the appropriate departments
• Ensure customer satisfaction and loyalty through effective communication and problem-solving skills
• Maintain customer records and update relevant information in the system
• Collaborate with team members and other dep

Monthly Salary: PHP 21,000

• At least 6 months BPO experience
• healthcare experience a plus
• Excellent communication skills (both verbal & written) and detail oriented.
• OK to work on night shifts, with overtime whenever needed

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

LOOKING FOR FILIPINO CITIZEN BASED IN THE PHILIPPINES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : CUSTOMER SERVICE REPRESENTATIVE

Work Hours : Flexible working days with 2 days off, 8am-5pm (1 hour break), UK timezone

Holidays : TBD

Pay Range : $800-1,500 USD per month

Duties and Responsibilities:

• Communicate with customers via online platform Zendesk logged in as info@theturmeric.co, and responding via email, live chat and social media.
• Provide customers with expert help and advice on the full product range and be able to knowledgeably describe the incredible benefits of the product range. (Basic templates provided).
• Proficiently resolving product or service problems such as order/subscription queries, delivery issues, transaction problems/issues; determining the cause of the problem; explaining the best solution to the customer to solve their problem and provide a timely follow-up to ensure the outcome is to their satisfaction.
• Work with the TTC team to help develop ideas and initiatives to support a first-class customer experience.
• Share insights with the TTC team regarding customer needs and feedback, actions and remedies.
• Building a positive and happy relationship with all TTC customers by communicating with them following the TTC Brand guidelines.

Written

• Minimum 1 year of experience
• Good to Excellent Communication and written Skills
• Good problem-solving and analytical skills.
• Excellent Computer/digital/smartphone literacy.
• Knowledge of CRM or Customer Service Platforms such as Zendesk. (Training can be provided)
• Ability to remain professional and considerate with customers and with a willingness to go the extra mile to help.
• Fun, optimistic, and happy with a bright outlook.
• Reliable and flexible, ability to work in a team and independently.
• Effective Communication: The customer is always right, offer a positive can-do approach to the customer
• Technical knowledge: You will likely need to know a bit of Technical/industry knowledge to effectively solve problems.