ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced CUSTOMER SERVICE REPRESENTATIVE to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

• At least 6 months of experience as a BPO CSR
• Detailed oriented and organized
• Excellent communication and interpersonal skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Strong problem-solving skills and ability to work independently and as part of a team.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

Position : Sales and Marketing Specialist

Working Hours : US East Coast Hours (M-F with some Saturday hours) + Paid time off and holiday leaves

Salary Range : 900-1500 USD/ month (Depending on the interview result and the client's approval)

Tasks:

• Take calls, assist customers
• Making sure customer requests are fulfilled
• Conduct market research
• Calling and emailing customers
• Build customer pipeline
• Following up on leads

• Tools: Gohighlevel (preferred), Google workspace, Microsoft office tools (required)
• Experience with Facebook ads and Google ads
• 2-3 years of experience in Sales and Marketing (required)
• Experience working for a US based company (Big plus)
• Good communications and written skills
• Self starter, takes initiative

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Sales Development Representative

Working Hours: Monday to Friday 8:00 AM-5:00 PM PST

Monday to Friday 11:00 pm to 8:00 am PHT

Salary Range: 900-1,500 usd/month

Holidays: US Holidays

About the company: 

We are a company that produces specialized software, BCI solutions, and machine learning.

About the role:

We are seeking an enthusiastic and driven Sales Development Representative who has a  passion for technology, a deep understanding of the sales process, and a track record of achieving KPIs and activity targets. 

Duties and Responsibilities:

• Screen inbound sales leads with data-driven insights and workflows for the internal sales team
• Leverage our revenue tech stack: Pipedrive,Reply.io, Slack, Missive, and G-Suite to track sales activities, generate reports, manage outbound email campaigns, assure CRM data hygiene, and more. 
• Engage with the internal sales team to support their needs and help them track and manage data, activities, scheduling, and reporting. 
• Schedule and organize bookings/appointments for the sales team
• Work closely with the sales team to move opportunities through the sales funnel and achieve set quotas. 
• Track and report on sales performance data, providing insights and solutions to improve processes and strategies. 
• Collaborate cross-functionally with other teams to improve the overall efficiency of the Revenue team. 
• Directing inbound sales inquiries to designated representatives.
• Reply to customer inquiries at top-of-funnel inbound sales

• At least 2 years of experience in a sales or business development role, preferably in the tech industry.
• Hands-on experience with our specific sales tech stack or similar tools (Pipedrive,  Missive, Slack, Reply (or Outreach) is essential. 
•  Proficiency in CRM data management, list building, enrichment, and tracking sales data. 
• Proven track record of exceeding sales quotas. 
• Excellent written and verbal communication skills, with the ability to convey complex information clearly and concisely. 
• High level of self-motivation and results-driven mindset. 
• Ability to work independently and collaboratively in a remote setting.
• Capable of managing multiple appointments and inbound requests promptly

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced CUSTOMER SERVICE REPRESENTATIVE to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

• At least 6 months of experience as a BPO CSR
• Detailed oriented and organized
• Excellent communication and interpersonal skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Strong problem-solving skills and ability to work independently and as part of a team.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

LOOKING FOR FILIPINO TALENT and PHILIPPINE-BASED CANDIDATES ONLY!!!

Job Title: Sales Operations Specialist

Working Hours: Full-Time; Monday-Friday, 9 am-6 pm (PST)

Salary Range: $800-$1,000/ month

Note: Please avoid submitting multiple applications, you may request assistance to be re-profiled for a different opening. If you have an ongoing application, please ask for updates from the team handling your application.

Responsibilities

● Directly report to Head of Operations

● Update sales records appropriately

● Audit sales data input by design consultants (Sales Staff)

● Ownership and management of Sales Staff reporting and accuracy

● Support Sales Staff through product backorder reporting

● Collaborate on the sales process and implement changes

● Help with the development of training programs and documentation

● Organizing and maintaining sales collateral for sales reps

● Data entry and reporting in Google Sheets and Excel

● Lead management and process adherence management

● Ensuring people are consistently following the processes to drive the business

● Support the Head of Operations in all things sales

● Ownership and management of corporate process documentation

Requirements

● 2+ years of experience in sales operations or a related field.

● Eagerness to learn and grow

● Strong written and verbal communication skills.

● Proficient in using Zoho CRM, Zapier, Google Sheets, Excel, and Chat GPT

● Ability to follow instructions, but also question if there is a better way to do things

● Ability to own tasks without being micro-managed and collaborate with other team members

● Strong analytical and problem-solving skills.

● Excellent organizational and time management skills.

● Ability to work well in a fast-paced and dynamic environment.

● Experience with sales forecasting and pipeline management.

areLOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Inside Sales Support

Working Hours: Mondays to Fridays, 8 AM-4:30 PM Central Standard Time

Salary Range: $1,100-$1,200/month

About the Company

The client’s company is a family-owned screen-printing company that is rapidly expanding. With a focus on design, brand management, and e-commerce solutions, we need someone hands-on in the day-to-day operations that drive our business

About the role

A positive attitude and eagerness to dive into the apparel decorating industry is a must. If you are detail-oriented, enjoy working with a team, and can meet deadlines while planning for the next project.

Duties and responsibilities:

● Communication to new and existing customers via email

● Identify customer needs and preferences.

● Develop relationships with the customer base.

● Maintain CRM

● Answering customer questions and sending other information via email.

● Keeping up with product and service information and updates

● Explain and demonstrate the features of the products

● Staying informed about competing products and services

● Meet sales and quality targets consistently.

● Research the target industry to discover prospecting opportunities.

● Plan and execute cold outreach in the form of emails and calls to attract new leads.

● Upselling products and services.

● Help work with Production to make sure the company has the correct items needed

● 2+ years of experience as an Inside Sales Support or similar role

● Excellent communication skills, verbal and written

● Proficiency in Microsoft Office Suite (especially Excel), Google Suite, and Shopify

● Willingness to learn new tools (if necessary)

● Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

● Great problem-solving skills with efficiency

● Exceptional attention to detail and accuracy in all work.

● Ability to work independently and as part of a team, with a positive and proactive attitude.

● Preferably with e-commerce experience

● Adobe Illustrator experience is a plus