Why BirdEye?

Once upon a time, local businesses could attract customers through advertising and word of mouth. But today consumers choose businesses based on online reputation and digital experiences. The modern marketer must deliver exceptional experiences that create repeat customers, and they need a platform that can do this at scale. Local businesses often struggle to overcome the complexity and inefficiencies that come from using multiple applications to manage and optimize their marketing and customer experience operations. They often find that their use of fragmented point solutions keeps them from achieving true customer insights - and from acting upon them in real time.

This is the challenge that Birdeye solves with its all-in-one reputation and customer experience platform. More than 120,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo and in 2021, our CEO and Co-founder was named 2021 EY Entrepreneur of the Year. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, and World Innovation Lab - and recently closed a $60 million Series C funding round led by Accel-KKR, a leading technology-focused investment firm. Learn more at birdeye.com

What You'll Do

As a Sales Development Representative you will drive Birdeye forward by generating and qualifying a high-quality pipeline for our SMB or Mid-Market team. Sitting at the top of our sales funnel, you will have the opportunity to create a great first impression for prospective clients and effectively articulate the value proposition of Birdeye. By using strategic research and a technology suite, you will identify, nurture and qualify new leads to generate well researched, qualified meetings for our Account Executive team. You will be a part of a collaborative sales culture dedicated to innovation and the development of its team members, while maintaining a fun and rewarding atmosphere. As a valuable contributor to the SDR team, you will have growth opportunities into upper sales positions.

Responsibilities

• Create a lasting and positive first impression of Birdeye for our prospects
• Become an expert at articulating our value proposition to anyone who asks (or who doesn’t ask)
• Create successful cold calling and email campaigns targeting new prospects
• Partner with our account executive team to help generate meetings, build sales pipeline and drive deals
• Discover new leads through internet research and social media monitoring/messaging, using tools such as LinkedIn Navigator
• Manage prospecting status, data integrity, and forecasting in Salesforce
• Identifying champions and key stakeholders within target accounts
• Meet all key performance metrics and goals on a weekly and monthly basis
  

• You have a bachelor’s degree or equivalent practical experience
• 1-2 years of experience, preferably in a B2B or SaaS sales environment
• Drive to succeed and be promoted
• Excellent written & verbal communication skills
• Highly organized and able to adapt to changing priorities
• Exceptional listening skills combined with the ability to synthesize information

Why You’ll Join Us

At Birdeye, we know that our success is tied to our customers’ success, so we are continually raising the bar for ourselves and others around us to deliver meaningful results.

We seek to innovate and to be the #1 product in our category, which means we need to drive results for our customers and to always deliver what we commit.

Our quality needs to be world-class and second to none, so we are exceptionally hands-on to get work done. We roll up our sleeves and DO.

Working at Birdeye means being part of a tight-knit family that helps you succeed and loves to celebrate with you! We find strength in diversity and inclusion, so we strive to find different points of view and expect everyone to represent their authentic self at all times.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

**LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES**

Position: Sales Representative

Work Hours (Client): 9 am to 5 pm EST, Monday to Friday

Work Hours (MNL): 10 pm to 6 am MNL Time, Monday to Friday

Pay Range: $800 to $1,200/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

We are a software company. We built the product. It is now time to build a sales process and team. The client is doing sales for the company and needs to build a team that will be helping them out to make deals.

Duties and Responsibilities:

• Search for potential leads
• Lead generation
• Respond to clients through calls and emails
• Conduct Sales calls

• 3+ years of sales experience

• Experience with Microsoft Office and Google Workspace is required
• Good communication and written skills
• Experience working with EU and US clients (Big plus)
• Experience with the healthcare industry (Big plus)

WHAT IS YOUR ROLE:

This position has primary responsibilities for providing hands-on technical troubleshooting, feature explanation, and best practice guidance for our product. The technical Support associate work environment is focused on providing support to customers, partners and colleagues both in a fast-paced environment.

A successful Technical Support associate operates efficiently in this climate, maintains composure, exhibits professionalism, understands our services, Team needs and delivers the highest level of client satisfaction.

WHY DO WE WANT YOU:

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO:

• Educating customers and users on how to use the partner’s products and services.
• Escalating bugs or issues with our web and mobile apps to the partner’s development team and following up with the users once the issue is resolved.
• Identify trending issues and report them to the team.
• Ability to handle email and chat support simultaneously.
• Follow up with users who provided an unsatisfactory customer service rating.

• 2+ years of technical support experience: Preferably supporting customers via email and chat.
• Experience in providing technical support: installing and uninstalling apps from phones and computers.
• General knowledge of how web-based and mobile apps work.
• Passion for creating exceptional customer experiences and an ability to use challenging situations as an opportunity to exceed customer expectations.
•  Ability to thrive in a dynamic and evolving environment – must be adaptable.
• Metrics-driven and proven ability to handle a high volume of customer interactions. 
• Strong conflict resolution skills and even temperament in challenging situations.
• Native or near-native written and spoken English.
• Ability to properly understand and convey tone via written communications.
•  Creative problem-solving skills.
• Impeccable judgment – the ability to make fact-based decisions that support desired outcomes, particularly in ambiguous situations.
• Loads of empathy – you genuinely care!
• Proactive attitude and ability to work with limited supervision.

Plus Requirements:

• Support the team by executing initiatives and collaborating on projects.
• Take initiative and identify areas of opportunity that you can contribute to help the team as it grows.
• Acquire valuable customer insights and share them with the rest of the team to improve the education and experience to create customers for life.
• Flexible work schedule.
• Passion for Customer Experience.
• A proven ability to work remotely as part of a team but also with little direction is highly desired. 

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

About Ofload

Our mission at Ofload is to achieve zero waste in trucking by digitising the transport industry

In Australia, currently 30% of trucks drive empty and a further 50% are under utilised amounting to mass efficiency and detrimental environmental impacts. Since 2020 we have scaled to a team of over 100, removed nearly 5 million empty kilometres from our roads and planted over 11,000 trees to offset our carbon footprint in partnership with One Tree Planted.

In 2022, we supercharged our growth through the acquisition of logistics experts CIA Logistics, raised $60m in Series B funding and were recognised by the Australian Financial Review as one of Australia’s Most Innovative Companies.

We are looking to grow our team and welcome people excited by the opportunity to disrupt the logistics industry.

About the Role

This is a remote position which opens to candidates based in Philippines, covering the late hours for the Australian Customer Service Team.The role is responsible for the shift starts 5am-1pm (Australia Timezone ) = 3am-11am (Philippines timezone, until 7th April then 2am to 10am)

What You'll Do

• Develop and manage relationships with existing customers
• Support the Operations team at Ofload in the daily business
• Handling inbound queries via phone, email, live chat and social media
• Proactively contacting our carriers to confirm delivery status and obtaining necessary paperwork
• Listening and engaging with customers directly, to understand their needs, continually providing updates with a customer first approach
• Ensuring all communication is accurate and of a high standard.
• Record and modify customer information on our database
• Verifying proof of deliveries to ensure they meet specific requirements and communicating to carriers in circumstances where they need to be rejected
• Data entry, ad-hoc administrative tasks when needed

What You’ll Bring

• A driven and flexible approach, embracing our values
• Exceptional communication skills, fluent English
• Highly organised, self motivated with excellent attention to detail
• Customer Service experience preferred
• Proficient at using data software, including MS Excel
• Demonstrate initiative, with the ability to multitask and prioritise in a fast paced environment
• We are growing and you will be someone who is comfortable with change in a fast paced environment.

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria.

Life at Ofload

At Ofload, our values are in our DNA and underpin the work we do every day. We are proud of the collaborative, diverse and innovative culture we continue to build. The Ofload team is motivated by a shared ambition to digitise the logistics industry and have a truckload of fun while doing it! As well as the opportunity to join a high-growth organisation with the ability to make a meaningful impact everyday, you will enjoy;

• Working in a hybrid environment with a split of in-office and working from home. Our philosophy on working is one built around connection, inclusion and flexibility.
• Holistic wellness support for you and your family through our wellbeing partnership with Acacia Connection
• Generous parental leave entitlements including 16 weeks primary caregiver leave and continued superannuation contributions
• Annual learning and development budget to support your professional growth
• Paid volunteer leave to support the causes that matter to you
• Plus all the exciting perks of joining a startup - epic Ofload swag, weekly catered breakfasts, monthly team lunch, a reward and recognition program and plenty of social events.

Ofload is committed to building diverse and inclusive teams, and a culture where people can bring their whole authentic selves to work each day. Applications are highly encouraged from Aboriginal and Torres Strait Islander people; and equity target groups including women, people from culturally and linguistically diverse backgrounds, people with disabilities, and people who identify as LGBTIQ.

We endeavour to create an equitable recruitment process with an even playing field for all candidates. If you require any adjustments to be made, please let a member of our recruitment team know.

WHAT IS YOUR ROLE:

This position has primary responsibilities for providing hands-on technical troubleshooting, feature explanation, and best practice guidance for our product. The technical Support associate work environment is focused on providing support to customers, partners and colleagues both in a fast-paced environment.

A successful Technical Support associate operates efficiently in this climate, maintains composure, exhibits professionalism, understands our services, Team needs and delivers the highest level of client satisfaction.

WHY DO WE WANT YOU:

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO:

• Educating customers and users on how to use the partner’s products and services.
• Escalating bugs or issues with our web and mobile apps to the partner’s development team and following up with the users once the issue is resolved.
• Identify trending issues and report them to the team.
• Ability to handle email and chat support simultaneously.
• Follow up with users who provided an unsatisfactory customer service rating.

• 2+ years of technical support experience: Preferably supporting customers via email and chat.
• Experience in providing technical support: installing and uninstalling apps from phones and computers.
• General knowledge of how web-based and mobile apps work.
• Passion for creating exceptional customer experiences and an ability to use challenging situations as an opportunity to exceed customer expectations.
•  Ability to thrive in a dynamic and evolving environment – must be adaptable.
• Metrics-driven and proven ability to handle a high volume of customer interactions. 
• Strong conflict resolution skills and even temperament in challenging situations.
• Native or near-native written and spoken English.
• Ability to properly understand and convey tone via written communications.
•  Creative problem-solving skills.
• Impeccable judgment – the ability to make fact-based decisions that support desired outcomes, particularly in ambiguous situations.
• Loads of empathy – you genuinely care!
• Proactive attitude and ability to work with limited supervision.

Plus Requirements

• Support the team by executing initiatives and collaborating on projects.
• Take initiative and identify areas of opportunity that you can contribute to help the team as it grows.
• Acquire valuable customer insights and share them with the rest of the team to improve the education and experience to create customers for life.
• Flexible work schedule.
• Passion for Customer Experience.
• A proven ability to work remotely as part of a team but also with little direction is highly desired.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES.

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : Inside Sales Appointment Setter

Working Hours : Monday to Friday 9am to 5pm Mountain Time/CST

Salary Range : 800-1000 USD plus commission

Holiday : TBD

DUTIES AND RESPONSIBILITIES:

• Lead Generation: Conduct research to identify potential clients in need of staffing solutions. Utilize various resources, including databases, social media, and industry-specific platforms.
• Outreach and Prospecting: Initiate contact with decision-makers and hiring managers through phone calls, emails, and other communication channels to introduce our staffing services and gauge their staffing requirements.
• Appointment Scheduling: Set up appointments for our staffing consultants to meet with key decision-makers and present our staffing solutions.
• Lead Qualification: Evaluate potential clients based on predetermined criteria to ensure they align with our target market and have staffing needs that match our services.
• CRM Management: Efficiently manage and update lead interactions and appointment schedules using our CRM system to ensure accurate and organized data.
• Collaboration: Work closely with the staffing sales team to align appointment setting strategies with overall sales goals and marketing initiatives.
• Follow-up: Engage in regular follow-up communication with prospects to nurture relationships, address any questions or concerns, and convert potential clients into scheduled appointments.
• Performance Metrics: Meet or exceed weekly and monthly targets for the number of appointments set and the conversion rate of leads to appointments.
• Industry Knowledge: Stay updated on industry trends, market demands, and competitor activities to effectively position our staffing solutions and services.
• Continuous Improvement: Seek feedback, actively participate in training sessions, and adopt best practices to enhance appointment setting techniques and achieve higher success rates.

• Proven experience as an Inside Sales Appointment Setter in the staffing industry or a related field.
• Excellent verbal and written communication skills, with the ability to build rapport and convey value effectively.
• In-depth knowledge of the staffing industry, including an understanding of job roles, hiring practices, and workforce challenges.
• Proficient in using CRM software and other sales tools for lead management and appointment tracking.
• Self-motivated, goal-oriented, and capable of working independently to achieve targets.
• Ability to adapt to dynamic market conditions and changing client needs.
• Strong attention to detail, organization skills, and the ability to prioritize tasks.
• Previous experience with applicant tracking systems (ATS) is a plus.
• High school diploma or equivalent; additional education in sales or marketing is advantageous.

LOOKING FOR FILIPINO APPLICANTS CURRENTLY RESIDING IN THE PHILIPPINES!

Position: Sales Representative

Work Schedule: 40 hours per week, following Eastern Time Zone

Pay Range: 800 to 1,000 USD per month

Key Responsibilities:

• Identify and qualify leads through various channels, including cold calling, email outreach, and networking
• Conduct appointment setting, sales presentations, and demonstrations to showcase the benefits of our services
• Build and maintain strong relationships with clients to ensure customer satisfaction and retention
• Negotiate and close sales deals to meet or exceed sales targets
• Collaborate with the sales team to develop and implement effective sales strategies
• Stay updated on industry trends and competitors' activities to identify new business opportunities

• With at least 2 years of relevant experience in sales in a similar position
• Proficiency in using LinkedIn Sales Navigator, Apollo.io, Google Suite, CRM (e.g., Pipedrive), and basic knowledge of AI functionality within these tools or with common ones like Chat GPT will also be helpful. 
• Excellent communication and presentation skills
• Strong negotiation and closing skills
• Self-motivated, friendly, and target-driven

***LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES***

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Sales Representative (Full-time)

Salary: 1000-1500 USD/month (depends on skills and years of experience)

Working Hours: TBD

About the Company:

We are a buyer engagement platform. We offer the ultimate sales tool for small businesses chasing big deals. Create collaborative digital spaces that centralise everything in one place.

Responsibilities:

• Present and demonstrate our products and services to potential clients through cold calling (approximately 500 dials per week).
• Book interested clients for a demo meeting with one of our in-house sales representatives.
• Build and maintain relationships with clients that are based in Europe and US.
• Meet and exceed sales targets.
• Collaborate with cross-functional teams to ensure customer satisfaction.

• Prior experience in high quality and sophisticated sales, preferably an experience with calling small business owners that are in Information Technology Services and Consulting and Software Implementation Services.
• Proven track record of achieving sales targets.
• Excellent communication and interpersonal skills.
• Strong negotiation and closing skills.
• Must have a strong work ethic and want continuous growth.

Salary: 40,000 to P50,000 (Monthly Package)

Schedule: Monday – Friday (8:00 AM - 5:00 PM Victoria AU)

What are we looking for?

Skills Required:

• Prior experience in Sales – telesales, B2B, field sales, etc.
• High level of demonstrable persuasion, negotiation skills & English communication skills
• Enthusiasm, willingness & aptitude to learn & develop a career

Nice to Have:

• Background in lighting industry
• Experience handling AU clients
• Previous experience in outbound calling

What will you do?

• Account Management – building rapport with an existing client base, up-selling & cross selling to drive retention & sales growth
• Sales Acquisition – outbound calling, lead generation and business development
• Processing orders & credits

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

A reputable leader in the Lighting Industry for over 13 years - distributing lamps, light fittings & lighting accessories to commercial businesses across Australia. A distributor of high-quality Lighting Products & are affiliated with various other leaders in the Lighting Industry to ensure we can source preferred brands and offer the best tailored solution our clients & their specific niche industry needs. We stock high quality, certified, commercial grade lighting products.

To learn more about our awesome opportunities, visit connectos.co/careers

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

ONLY OPEN TO FILIPINO CANDIDATES

Position: Business Development Representative

Work Hours (Client): Eastern 9am-5pm | M-F

Work Hours (MNL): MNL 10pm-6am | M-F

Pay Range: $900-$1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

• Pull lists, manage outbound sequences, help schedule/coordinate/chase down meetings, and work within Hubspot to create deals.
• Create lead lists 
• Work with tools and outsourced talent to scrape company and contact data Upload deals/MQLs to Hubspot 
• Build sequences within Hub or Lem 
• Support screening and triaging inbound leads Support creating landing pages and new sequences (for events, new initiatives, etc) 
• Support building sales materials for pitches and coordinating with design (screenshots, demo memberships, etc) 
• Work with Nick to train outsourced hire(s) on rev ops process

Minimum Requirements:

• At least 5 years of related experience
• Experience with Hubspot is required
• Experience with other tools like Lemlist, Apollo is nice to have but not required
• Good Communication skills

LOOKING FOR FILIPINO CANDIDATES RESIDING IN THE PHILIPPINES

Position: Sales Representative

Working Hours: Flexible but preferably in the US timezone (Graveyard Shift).

Salary Range: 800 - 900 USD + 15% uncapped commission

About the company: 

We’re a team of crypto analysts that break down the latest news in web 3, top expert predictions & on-chain data in 5-mins or less. Every. Single. Day. 

Founded as a newsletter in June 2023, today, we’re the fastest growing Web 3 newsletter.

We break down the complex and sometimes difficult world of Crypto so everyone can understand and benefit. All with a side of humour.

About the job:

We are currently seeking a Sales Representative to join our team and become a pivotal force in the vibrant landscape of advertising. This role is designed for individuals who excel in the art of persuasion through cold emails and LinkedIn prospecting. As a Sales Representative, you'll play a key role in selling premium advertising slots in our client's newsletter, employing your expertise in non-calling sales strategies. If you're passionate about forging impactful connections, achieving exceptional results, and navigating the dynamic realm of sales, this opportunity is tailor-made for you.

Duties and Responsibilities:

• Conduct targeted cold email campaigns to engage potential advertisers and effectively communicate the value proposition of advertising slots in the client's newsletter.
• Leverage LinkedIn prospecting strategies to identify and connect with prospective clients, fostering relationships and generating interest in our advertising opportunities.
• Navigate through lead lists with precision, identifying high-potential prospects and strategically prioritizing outreach efforts.
• Execute non-calling sales techniques, utilizing exceptional written communication skills to close deals and exceed sales targets.
• Specialize in selling premium advertising slots in the client's newsletter, showcasing a deep understanding of the audience and tailoring pitches to align with advertiser needs.

• Possess a minimum of 1 year of experience in lead generation or as a sales representative.
• Demonstrate familiarity with cryptocurrency, showcasing a solid understanding of the industry landscape.
• Exhibit proficiency in utilizing LinkedIn Sales Navigator or conducting sales outreach through LinkedIn, leveraging these platforms for effective prospecting and relationship-building.

***LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES***

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Customer Support Representative (Full-time)

Salary: 800-1100 USD/month (depends on skills and years of experience)

Working Hours: M-F from 4am PST or 11am PST possible start of the shift/8pm or 3am Philippine Standard Time

About the Company:

We are Canada's leading dance company revolutionizing the dance experience. As artists ourselves, we understand the importance of quality, integrity, and attention to detail and are committed to providing a professional space for artists across Canada to develop, create, and inspire. Our vision is to provide a home for the dance community where dancers are loved, supported, and pushed to their greatest potential through a world-class experience.

We are looking for a Customer Support Representative to assist in processing membership requests, responding to live conversations and emails from clients, and fill out our Daily Scoreboard.

Responsibilities:

• Assist with client email and live chat responses.
• Attend and process membership requests.
• Fill out the Daily Scoreboard and accommodate any request from our customers and potential customers.
• Membership management: help with upgrades, downgrades and other membership management-related tasks (process changes through our system).
• Filling in some data from the software to the spreadsheets.

• Previous experience in customer support or any related client-facing role is a must
• Excellent communication and interpersonal skills
• Proficiency in using Spreadsheet. Knowledge of MindBody is a plus.
• Positive attitude and dedication to providing excellent customer service.
• Must be willing to learn, self-motivated, professional, and open to feedback.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced US Healthcare Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Handle customer inquiries and resolve concerns promptly and professionally
• Provide accurate and detailed information about our products/services to customers
• Identify and escalate priority issues to the appropriate departments
• Ensure customer satisfaction and loyalty through effective communication and problem-solving skills
• Maintain customer records and update relevant information in the system
• Collaborate with team members and other departments to improve overall customer experience
• Meet or exceed individual and team targets

Monthly Salary: PHP 21,000

• 6 mos - 1-year BPO Healthcare Experience related to any Health Programs
• Good to excellent communications (both verbal & written) and detail oriented.
• Ability to multitask (taking in calls and responding to email). 
• Organized and keen attention to details.
• Problem-Solving Skills - Being able to analyze situations and find solutions to customer efficiently
• Time Management - ability to handle multiple tasks efficiently and prioritize customer needs 
• Adaptability - adapt to different customer personalities and scenarios.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

POSITION DESCRIPTION

Sales Team Leader
Philippines
Reporting to:

We’re an award-winning global outsourcer providing contact center and back-office services on behalf of our global clients. As a Sales Team Leader, your role is vital in keeping our customers and employees happy and contributing to our organization’s growth and success.

As an Acquire BPO employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security. You are also responsible for protecting credit card, personal and/or sensitive personal information that you may handle or process during your employment in Acquire BPO.

A SNAPSHOT OF YOUR ROLE

As a Sales Team Leader, you will provide day-to-day support and supervision to your assigned team. You will oversee and manage the distribution of work and will report the team’s performance, progress of services and possible issues or risks. Your role includes, but not limited to the following:

• Motivate staff to meet and/or exceed productivity target without affecting the high quality of delivery.
• Manage performance of all staff through weekly coaching and monthly performance review.
• Lead and inspire a team of sales agents to deliver excellent levels of individual/team performance and customer satisfaction
• Define strategies and focus on activities that will help the sales team achieve better sales results.
• Provide timely constructive feedback to all staff regarding their performance; acknowledge strengths and identify areas of opportunities.
• Manage attrition by ensuring proper and constant guidance and development of every staff in the team.
• Maintain team’s growth and progress by consistently monitoring performance, reinforcing quality, acknowledging strengths and addressing areas of opportunities.
• Ensure individual and team's adherence to the policies and procedures of the program and of the company; sanctions are applied for non-adherence.
• Perform 50% TL tasks and 50% agent tasks. Agent tasks includes:
  • Contact leads that requested a call back.
  • Explain the NOKK proposition.
  • Capture required details from Buyer/Renter.
  • Lodge a search request through the NOKK system using the captured details.
  • Create a qualified home loan lead – ensure the buyer is serious.
  • Create a qualified home mover lead -= ensure the renter is serious about moving soon.
  • Action leads promptly.
  • Maintain a detailed outcome in MS Excel format.
• You will still perform duties and responsibilities that may be assigned to you from time-to-time, aside from the tasks specified in the foregoing.

A BIT ABOUT YOU

• Solid experience in Sales, preferably B2B.
• Experience with Australian market is a plus point.

• Good knowledge of various sales techniques.
• Outstanding customer service skills.
• Excellent networking skills.
• Excellent presentation and coaching skills.
• Ability to strengthen and unite the team.
• Outstanding decision-making and conflict management skills.
• Excellent verbal and written communication skills.
• A keen eye on details.

• Ability to deal with demanding customers and escalations.
• Energetic and motivating individual.
• Works well under pressure.

WHAT SUCCESS LOOKS LIKE

• Metrics as dictated by the clients
• Quality and compliance metrics
• Client Satisfaction Metric

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

• Collaboration: Brilliant jerks can be brilliant elsewhere.
• Impact: Do, get it done, create impact.
• Passion: Be positive, bring passion and energy.
• Transparency: A transparent team can help each with other.

Join the A-Team and experience the A-Life!

*This position is for all candidates located ONLY in the Philippines*

Required language(s): English.

The Sales Representative will be responsible for promoting and selling products or services to prospective customers, building relationships with existing clients, and achieving sales targets (closing deals). The successful candidate will be a self-starter who can work independently and as part of a team to drive sales and revenue growth.

Responsibilities:

• Identify new business opportunities, develop and execute sales strategies, and meet or exceed sales targets.
• Maintain and grow relationships with existing customers, ensuring customer satisfaction, and identifying opportunities for upselling or cross-selling.
• Resolve customer issues and provide exceptional service to ensure long-term customer loyalty.

• Conduct market research and analysis to stay informed about industry trends, competitor activities, and customer needs.

• Keep track of sales activities and document customer interactions and outcomes in the company's CRM system.

• Work closely with other members of the sales team, as well as with other departments such as marketing and customer support, to ensure a coordinated and effective approach to sales and account management.

• Bachelor's degree in business administration, marketing, communications, or a related field is preferred.
• B2B experience is a plus
• Minimum of 2-3 years of experience in sales, account management, or a related field is required. Candidates with experience in the same or related industry may be preferred.
• Excellent written and verbal communication skills in English are essential.
• Strong customer service skills for maintaining relationships with existing customers and ensuring customer satisfaction.
• Excellent sales skills, including prospecting, lead qualification, negotiating, and closing deals.
• Analyze market trends and data to identify opportunities and develop effective sales strategies.
• Strong interpersonal skills to build and maintain relationships with customers, colleagues, and management.
• Proficient in using customer relationship management (CRM) software, as well as other sales and marketing tools.
• Ability to adapt to changes in the market, industry, or company strategy.
• Willing to work in Pacific Time (PST) schedule (8:00 AM - 4:00 PM PST). This is during the graveyard shift in Manila Time
• With own Laptop or Desktop (8GB RAM, core 5 above) with an internet connection of at least 10mbps

Hold on tight, because we're about to unveil an extraordinary lineup of benefits that will revolutionize your work experience! As a valued member of our team, you can expect:

1. Competitive Compensation: Earn a salary rate of US$4-5 per hour for a full-time commitment of 40 hours per week. We believe in recognizing and valuing your contributions, ensuring you're rewarded for your hard work.
2. Thriving Towards Retirement: Build a secure future with our retirement plan, ensuring you're well-prepared to embark on your next chapter when the time comes.
3. Health Guardian: Your well-being is our top priority. Enjoy comprehensive health insurance coverage, providing you with peace of mind and access to top-notch medical in your country*.
4. Supercharged Wi-Fi Connectivity: Stay connected and productive with a $25 monthly subsidy towards your home Wi-Fi to power through your tasks with lightning speed and efficiency.
5. Unleash Your Wanderlust: Take advantage of our generous paid time off (PTO) and paid sick leave policies. Whether it's exploring new destinations or taking a well-deserved break, we've got you covered, ensuring you can recharge and return refreshed.
6. Celebrate Your Success: Prepare for an unforgettable anniversary recognition program that celebrates your commitment and accomplishments. Experience the thrill of being acknowledged with special rewards and heartfelt gratitude for your dedication.
7. Performance Bonuses: Our company offers performance incentives to recognize and reward exceptional contributions, motivating employees to achieve their fullest potential and drive overall organizational success.

Join our dynamic team and embark on an exhilarating journey where your personal and professional growth is nurtured. We're here to empower you with a remarkable suite of benefits that will elevate your experience and propel you toward unparalleled success. Get ready to thrive in an environment that values your well-being and rewards your hard work!

Position : Sales Development Representative

Working Hours : TBD

Salary Range : USD 800 - USD 1,200/month (plus USD 400 - 800 potential commission)

Main Responsibilities:

1. Aggressive Lead Pursuit: Proactively and energetically pursue leads, showcasing a

relentless drive to engage potential clients and close sales.

2. Client Communication Mastery: Craft compelling and persuasive communications via

email and text messaging to capture client interest and drive sales conversations.

3. Rigorous Lead Management: Meticulously manage and track client interactions and sales

progress, maintaining a high level of organization and detail orientation.

4. Results-Focused Reporting: Consistently monitor and report on sales targets and

achievements, showcasing a clear focus on meeting and exceeding performance metrics.

5. Continuous Improvement and Hustle: Continually seek ways to optimize the sales process

and demonstrate a strong work ethic and determination in all sales activities.

Essential Qualifications:

● At least 3 years of experience in sales, with a strong preference for roles where hustle and lead

pursuit (lead generation) were key to success.

● Exceptional organizational and time-management skills.

● Stellar written communication skills, capable of engaging and persuading clients.

● Self-starter with the ability to adhere to a disciplined sales process.

● Proficiency in CRM software and Microsoft Office or equivalent tools.

Preferred Qualifications:

● Experience in a high-pressure, target-driven sales environment.

● Prior experience in remote sales or working with international clients.

● Bachelor’s degree in Business, Marketing, or related fields.

How to Apply:

To seize this opportunity, send your resume and a compelling cover letter.

Your cover letter should include a specific instance where your hustle and drive led to exceptional sales results.

The Sales and Marketing Assistant provides essential support for the sales team. The incumbent is responsible for the efficient handling of sales orders and helping to improve the productivity of field sales personnel to achieve set sales targets.

Duties and Responsibilities:

• Process, consolidate, and monitor purchase orders.
• Prepare necessary documents and presentation for an account showroom visit.
• Make sure that all required items are available for showroom visits.
• Provide sales support by attending to customer inquiries, concerns, and complaints.
• Prepares sales documentation such as but not limited to:
  • Sales report
  • Product performance
  • Business reviews
  • Another document based on raw data.
  • Monitor the performance of the handled accounts and provide feedback to the respective account officer in charge.
  • Ensure product awareness of the company’s product portfolio in every account being handled.
  • Price structure
  • Designs and models availability
  • History
  • Manufacturing process
  • Distribution and delivery and warranty
  • Maintain records of sales and compare them with targets to help the sales manager and account officer to monitor the team’s progress.

We are seeking an experienced and dynamic Head of Sales with a proven track record in sales, particularly in the US and international markets. The ideal candidate will possess expertise in managing international sales teams, a strong background in dealing with clients in the United States, and proficiency in utilizing HubSpot for sales and marketing activities. The successful candidate should demonstrate excellent communication skills, a strong screen presence, and the ability to think strategically to drive business growth.

Job Responsibilities

• Develop and execute a comprehensive international sales strategy, primarily focusing on the international market.
• Identify key market trends, opportunities, and challenges to drive business development.
• Cultivate and maintain strong relationships with key clients.
• Understand client needs and provide tailored solutions to enhance customer satisfaction and loyalty.
• Identify key stakeholders and understand their needs and expectations
• Identify potential customers or leads through various channels such as cold calling, email campaigns, networking, or inbound marketing
• Lead, mentor, and motivate the sales team to achieve and exceed targets.
• Present a detailed proposal or quote outlining the sale's terms, pricing, and conditions.
• Effectively attaining sales targets to the fulfilment of organizational objectives, ensuring alignment with strategic goals, and fostering sustained business growth.
• Maintaining continuous and open communication with the Sales Development Representative (SDR) team
• Effectively using HubSpot to streamline workflows and enhance customer engagement.
• Maintain a comprehensive understanding of HubSpot's functionalities and operations to ensure a cohesive and effective approach toward our shared objectives
• Identify potential partners and develop strategies to establish strong collaborations.
• Negotiate and finalize partnership agreements that align with the company's objectives.
• Foster and maintain relationships with existing partners to maximize mutual benefits.
• Taking client calls for building good relationships and closing deals
• Use market insights to adapt and refine sales strategies for optimal performance.
• Adapt to changing market conditions and implement proactive strategies to address challenges.
• Provide regular and comprehensive reports on sales performance, key metrics, and market trends.
• Analyse data to make informed decisions and continuously improve sales strategies.

Education and Experience

• Bachelor's degree in Business, Sales, Marketing, or a related field. Master’s degree is a plus.
• Proven experience in international sales, with a focus on the US market.
• Proficiency in using HubSpot CRM and marketing automation tools.
• Strong strategic thinking and problem-solving skills.
• Excellent communication and presentation abilities.
• Fast learner with a proactive and results-oriented mindset.

Job Overview  

• The Sales Consultants are responsible for selling the company's products (various immigration/migration/ work visa services) by identifying potential clients, educating prospects on products through calls, and online presentations through webinars, and providing existing customers with exceptional support.

Responsibilities

• Provide general sales support (needs analysis, data review, and product demonstrations)

• Serve as the customer advocate and liaison for product management and development.

• Prepare periodic forecasts and progress updates toward sales goals

• Assess client's profile on what services they are best qualified to sign up

• Schedule meetings and presentations with prospected clients

• Communicate with clients through phone call, email, or chat to offer or explain the services the company offers

• Build rapport with clients and manage negotiations

• Assist clients in securing personal documents needed

• Ensure to hit monthly sales target

• Build and promote strong and long-lasting professional relationships with the clients

• Perform other duties as assigned

Position : Director of Sales & Support

Working Hours : 9am - 5PM M-F, Central Standard Time

Salary Range : $2500-$3500

Duties and Responsibilities:

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands the company’s customer base and ensures its strong presence
• Own recruiting, objectives setting, coaching, and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.

• 5-10 years of proven experience as a Sales Manager or similar role, with a track record of achieving sales targets and driving revenue growth
• Experience in the customer support field, with a focus on delivering excellent customer service and maintaining customer satisfaction.
• Excellent communication and presentation skills, with the ability to build and maintain relationships with key clients and partners.
• Results-driven mindset with a passion for exceeding performance goals.
• Strong analytical skills, with the ability to analyze sales data and market trends.
• Proficiency in Hubspot is required.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced CUSTOMER SERVICE REPRESENTATIVE to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

• At least 6 months of experience as a BPO CSR
• Detailed oriented and organized
• Excellent communication and interpersonal skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Strong problem-solving skills and ability to work independently and as part of a team.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

Position : Sales and Marketing Specialist

Working Hours : US East Coast Hours (M-F with some Saturday hours) + Paid time off and holiday leaves

Salary Range : 900-1500 USD/ month (Depending on the interview result and the client's approval)

Tasks:

• Take calls, assist customers
• Making sure customer requests are fulfilled
• Conduct market research
• Calling and emailing customers
• Build customer pipeline
• Following up on leads

• Tools: Gohighlevel (preferred), Google workspace, Microsoft office tools (required)
• Experience with Facebook ads and Google ads
• 2-3 years of experience in Sales and Marketing (required)
• Experience working for a US based company (Big plus)
• Good communications and written skills
• Self starter, takes initiative

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Sales Development Representative

Working Hours: Monday to Friday 8:00 AM-5:00 PM PST

Monday to Friday 11:00 pm to 8:00 am PHT

Salary Range: 900-1,500 usd/month

Holidays: US Holidays

About the company: 

We are a company that produces specialized software, BCI solutions, and machine learning.

About the role:

We are seeking an enthusiastic and driven Sales Development Representative who has a  passion for technology, a deep understanding of the sales process, and a track record of achieving KPIs and activity targets. 

Duties and Responsibilities:

• Screen inbound sales leads with data-driven insights and workflows for the internal sales team
• Leverage our revenue tech stack: Pipedrive,Reply.io, Slack, Missive, and G-Suite to track sales activities, generate reports, manage outbound email campaigns, assure CRM data hygiene, and more. 
• Engage with the internal sales team to support their needs and help them track and manage data, activities, scheduling, and reporting. 
• Schedule and organize bookings/appointments for the sales team
• Work closely with the sales team to move opportunities through the sales funnel and achieve set quotas. 
• Track and report on sales performance data, providing insights and solutions to improve processes and strategies. 
• Collaborate cross-functionally with other teams to improve the overall efficiency of the Revenue team. 
• Directing inbound sales inquiries to designated representatives.
• Reply to customer inquiries at top-of-funnel inbound sales

• At least 2 years of experience in a sales or business development role, preferably in the tech industry.
• Hands-on experience with our specific sales tech stack or similar tools (Pipedrive,  Missive, Slack, Reply (or Outreach) is essential. 
•  Proficiency in CRM data management, list building, enrichment, and tracking sales data. 
• Proven track record of exceeding sales quotas. 
• Excellent written and verbal communication skills, with the ability to convey complex information clearly and concisely. 
• High level of self-motivation and results-driven mindset. 
• Ability to work independently and collaboratively in a remote setting.
• Capable of managing multiple appointments and inbound requests promptly