Video Specialist

Location: Manila, Philippines

Company: Elogio Asia is a leading distributor in the medical aesthetics industry specialising in cutting-edge laser technologies and injectable products.

Job Overview:

We are looking for a creative Video Specialist to join our media team. You will be responsible for creating high-quality video and photo content for various marketing materials, promotional campaigns etc. This role involves working closely with the APAC team, with occasional travel for shoots and events.

Key Responsibilities:

• Plan, film, and edit videos and still images for various platforms, including social media, events, and promotional campaigns
• Lead and collaborate on storyboarding and concept development for video projects
• Create engaging content that aligns with brand guidelines and resonates with target audiences
• Stay updated on video production trends and technology to enhance visual content
• Coordinate AV synchronisation during live events with external vendors
• Help out with events, meetings and functions as and when appropriate
• Experience in graphic design or animation is a plus
• Perform additional ad-hoc tasks as required

Qualifications:

• Proven experience in video production and camera operation
• Proven experience in editing (Adobe Creative Cloud)
• Knowledge of social media trends and video content creation
• Strong communication and collaboration skills
• Willingness to travel within the APAC region

Why Join Us?

• Work with a creative, multicultural team
• Opportunities for growth in a dynamic company
• Contribute to impactful projects across the APAC region

Interested applicants please include your portfolio and show reel in your application. Thank you.

視訊專家

地點：菲律賓馬尼拉

公司： Elogio Asia 是醫療美容行業領先的經銷商，專注於尖端雷射技術和注射產品。

職位概述：

我們正在尋找一位創意視訊專家加入我們的媒體團隊。您將負責為各種行銷資料、促銷活動等創建高品質的影片和照片內容。

主要職責：

• 為各種平台（包括社交媒體、活動和促銷活動）策劃、拍攝和編輯影片和靜態圖像
• 領導和協作視訊專案的故事板和概念開發
• 創建符合品牌準則並與目標受眾產生共鳴的引人入勝的內容
• 隨時了解影片製作趨勢和技術，以增強視覺內容
• 在現場活動期間與外部供應商協調 AV 同步
• 在適當的時候協助舉辦活動、會議和活動
• 有平面設計或動畫經驗者優先
• 根據需要執行其他臨時任務

資格：

• 在影片製作和相機操作方面擁有豐富的經驗
• 豐富的編輯經驗 (Adobe Creative Cloud)
• 了解社群媒體趨勢和影片內容創作
• 較強的溝通與協作能力
• 願意在亞太地區旅行

為什麼加入我們？

• 與富有創意的多元文化團隊合作
• 在充滿活力的公司中獲得成長的機會
• 為亞太地區有影響力的項目做出貢獻

有興趣的申請者請在申請中附上您的作品集和展示捲軸。謝謝。

視訊專家

地點：菲律賓馬尼拉

公司： Elogio Asia 是醫療美容行業領先的經銷商，專注於尖端雷射技術和注射產品。

職位概述：

我們正在尋找一位創意視訊專家加入我們的媒體團隊。您將負責為各種行銷資料、促銷活動等創建高品質的影片和照片內容。

主要職責：

• 為各種平台（包括社交媒體、活動和促銷活動）策劃、拍攝和編輯影片和靜態圖像
• 領導和協作視訊專案的故事板和概念開發
• 創建符合品牌準則並與目標受眾產生共鳴的引人入勝的內容
• 隨時了解影片製作趨勢和技術，以增強視覺內容
• 在現場活動期間與外部供應商協調 AV 同步
• 在適當的時候協助舉辦活動、會議和活動
• 有平面設計或動畫經驗者優先
• 根據需要執行其他臨時任務

資格：

• 在影片製作和相機操作方面擁有豐富的經驗
• 豐富的編輯經驗 (Adobe Creative Cloud)
• 了解社群媒體趨勢和影片內容創作
• 較強的溝通與協作能力
• 願意在亞太地區旅行

為什麼加入我們？

• 與富有創意的多元文化團隊合作
• 在充滿活力的公司中獲得成長的機會
• 為亞太地區有影響力的項目做出貢獻

有興趣的申請者請在申請中附上您的作品集和展示捲軸。謝謝。

The Program Specialist is responsible for building and maintaining relationships with Hiring Managers and managing the full lifecycle of the requisition process including requisition intake, shortlisting, sourcing management, onboarding, worker assignment management, time and expense management, offboarding, and reporting. The Program Specialist acts as a talent advisor to support our clients through the requisition fulfillment process to ensure quality talent is acquired promptly.

Responsibilities:

• Assist hiring managers during all stages of the contract labor acquisition process including requisition intake, sourcing, candidate shortlisting and interview scheduling, offer to onboarding, and contractor management.
• Demonstrate recruitment expertise by preparing insightful questions appropriate for the position before conducting req intake sessions with hiring managers to gather detailed job descriptions to distribute to the supply base. Document req intake conversations in the appropriate database (VMS: Fieldglass, Beeline)
• Utilize reports to manage open requirements to advise managers on the status of requirements and monitor supplier sourcing strategies to ensure timely response.
• Discuss with the Hiring Manager to set/manage expectations, timeframes, feedback, roles, and responsibilities of everyone involved in the requisition fulfillment process.
• Coach, manage, and oversee the performance of participating staffing suppliers.
• Document all client/supplier reported issues and track resolution through to completion ensuring a high level of customer satisfaction in the appropriate system/tool.
• Monitor performance against contract SLAs, requisition aging, invoicing, time and expense entry, and vendor compliance tracking.
• Maintain and update monthly activity and performance reports.
• Provide constant interaction via face-to-face, VC, email, and phone with clients, staffing vendors, and other partners.

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

The Technology Implementation Specialist plays a crucial role in supporting Boldr’s client implementations by identifying, deploying, and optimizing AI & Technology solutions across both internal and client projects. You will manage a portfolio of initiatives across three key focus areas: internal AI opportunity identification, technology readiness assessments for clients, and end-to-end solution deployment. This is an impactful role where you will work on a mix of technical and consultative tasks, from conducting AI-readiness assessments to hands-on system deployment and integration. You’ll work cross-functionally with clients and internal teams to ensure a smooth implementation tailored to each unique environment.

WHY DO WE WANT YOU

We are looking for an impact-driven individual who is passionate about using technology solutions to enhance Boldr’s offerings and support our clients. We want you to bring your 110% to everything you do, helping us achieve our Purpose by sharing your unique talents, embodying our values, and providing exceptional client service.

WHAT WILL YOU DO

• Internal Solution Development
• Identify and prioritize opportunities for AI and Automation solutions within Boldr’s internal operations, focusing on teams such as Talent Acquisition, HR/People, and Finance.
• Lead the end-to-end process of researching, deploying, and optimizing solutions that enhance internal workflows and efficiency.
• Manage any necessary technical elements, including scripting and API integrations, to ensure successful deployment.
• Readiness Assessments for Clients
• Conduct technology readiness evaluations by analyzing client problem statements, desired outcomes, and documentation for client suitability.
• Review client SOPs, ticket and volume analysis, and other critical documentation to assess potential areas of impact.
• Provide clients with clear recommendations, including alternative solutions (e.g., automation or tool optimization), to maximize their outcomes.
• Solution Deployment for Clients
• Support AI-ready / technology-ready clients through the complete implementation of chosen tools and solutions tailored to their specific needs.
• Configure and deploy a variety of systems, whether embedded in client CRMs (e.g., Zendesk, Gorgias) or external AI platforms (e.g., Forethought, Kodif, PixieBrix).
• Own the client journey from initial setup to full deployment, ensuring a seamless transition and client satisfaction.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr
• An analytical and critical thinker with keen attention to detail
• Passionate about client satisfaction and innovative technology

YOU HAVE…

• A Bachelor’s Degree in a relevant field or equivalent experience.
• 3+ years of experience in implementations, project management, or technology / AI solution deployment.
• Experience in assessing business requirements and designing technical solutions that enhance operational efficiencies.
• Technical expertise, including proficiency with APIs, scripting, and integrating technology solutions into various systems.
• Familiarity with project management and CRM tools (e.g., Zendesk, Gorgias, HubSpot) and/or AI-specific platforms (e.g., Forethought, Kodif, PixieBrix).
• Strong communication and interpersonal skills, with an ability to convey complex concepts clearly to clients and colleagues.
• Excellent problem-solving abilities, with a strategic approach to evaluating technology fit and alternatives for client projects.
• Project management certification (e.g., PMP) is a plus

• Health Insurance
• Training & Development
• HMO on-day-one
• Paid Bereavement & Family Leave
• Maternity Leave
• Paternity Leave
• Paid Holidays
• Paid Vacation Leave
• Paid Sick Leave
• Solo/Single Parent Leave
• Special Leave Benefits for Women
• Mental Health Support

Job Summary:
We are seeking a results-driven Business Development Specialist to manage inventory, product ordering, pricing, and promotions, while ensuring customer demands are met and merchandise aligns with brand standards. This role collaborates with sales, marketing, and operations teams to drive sales, enhance customer satisfaction, and execute strategies for depleting slow-moving products effectively.

Key Responsibilities:

• Monitor and manage inventory levels, create forecasts, and issue Purchase Orders.
• Analyze sales data to identify fast- and slow-moving items and adjust inventory strategies.
• Develop and implement product depletion strategies through alternative channels, promotions, or bundled offers.
• Ensure compliance with franchisor guidelines on pricing, promotions, and merchandising.
• Collaborate with teams for effective visual merchandising and customer-focused initiatives.

The E-commerce Account Specialist is responsible for driving the growth and profitability of the company’s online sales channels, including TikTok, Shopee, Lazada, and the in-house web store. This role oversees all aspects of e-commerce operations and account management, ensuring alignment with overall sales and business objectives. The ideal candidate is highly organized, data-driven, and capable of managing multiple platforms while optimizing the customer journey.

Key Responsibilities

E-commerce Management

1. Develop and execute strategies to achieve sales targets and grow the company’s e-commerce presence.
2. Oversee the day-to-day operations of all e-commerce platforms, ensuring seamless customer experiences.
3. Collaborate with cross-functional teams (Marketing, Supply Chain, Accounting) to support campaigns, promotions, and inventory management.
4. Monitor and manage platform for accurate inventory tracking, order processing, and financial reporting.
5. Lead initiatives to improve user experience and customer satisfaction on the web store and third-party platforms.
6. Analyze sales data, platform performance, and customer behavior to identify growth opportunities and recommend action plans.

Account Management

1. Manage relationships with e-commerce platform representatives (TikTok, Shopee, Lazada), negotiating terms, commissions, and promotional opportunities.
2. Ensure all product listings are accurate, optimized, and compliant with platform guidelines.
3. Monitor account health, customer ratings, and reviews to maintain platform reputation.
4. Handle escalations related to order issues, disputes, and platform policy compliance.
5. Coordinate with enablers for fulfillment services as needed and ensure alignment with platform requirements.

Are you ready to deliver outstanding customer experiences?

• Do you have an eye for detail?
• Are you passionate about travel?
• Do you thrive in a fast-paced, dynamic environment?

If you answered yes, keep reading!

Rewards designed around you:

At Ten, our people are the heart of our business. We foster a culture of recognition and reward, encouraging our team members to align their aspirations and interests with their career journey here. We're committed to supporting your development every step of the way.

We offer a competitive salary based on experience, along with a performance-based bonus. Our employees also enjoy a wide range of benefits, no matter where they’re based.

• Extra Annual Leave: Earn 3 extra days of leave in your third year and an additional month every 5 years.
• Ten Loyalty Reward Program: Celebrate milestone service anniversaries with a financial bonus—your "extra spending money" to fund sabbaticals or other adventures. This program is designed to recognize loyalty and encourage meaningful experiences outside of work.

One of our most popular perks? Working holidays! You’ll have the opportunity to work from any of our 20+ global offices without using your annual leave.

Who are we?

Ten Lifestyle Group is an AIM-listed global travel and lifestyle concierge company founded in 1998 by Alex Cheatle and Andrew Long. Delivering unique travel, entertainment and dining experiences to the world, Ten is a vital part of the customer engagement strategies of leading premium financial services and consumer brands. Today, millions of members have access to Ten’s services across lifestyle, travel, dining, entertainment and retail benefits on behalf of over fifty clients including HSBC, Coutts, Bank of America, Westpac and Royal Bank of Canada.

As well as offering a private membership tier, Ten serves some of the most valuable customers of the world's leading private banks, premium financial services and luxury brands. Corporate clients use Ten’s services to acquire, engage and retain affluent, high-net-worth customers. The service drives critical customer metrics, including revenue growth and Net Promoter Score, and supports digital transformation initiatives.

Ten's partnerships are based on multi-year contracts which generate revenue through platform-as-a-service and technology fees. Its operations are underpinned by an increasingly sophisticated personalisation platform comprising industry-first, proprietary technology, thousands of supplier relationships and 25 years of expertise delivered from 22 global offices. All Ten's services are made available to clients on either a white-label, co-branded, or affiliate partnership basis.

Looking ahead, Ten's strategy revolves around four key areas:

• Deliver a world-class member experience
• Invest in technology
• Expand contracts with new and existing clients
• Establish a foothold in new markets by leveraging its market-leading service proposition

For more information, please watch Ten's Growth Engine Video https://tenlifestylegroup.com/investors/#growth-en...

Commitment to Diversity
We encourage diverse philosophies, cultures and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline or terminate, will be based on merit, competence, performance and business needs.

Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes. ”

First Circle, the fastest growing fintech company in the Philippines, is looking for a results-driven Sales Team Lead to join our team. As a Sales Team Lead, you will play a crucial role in driving the growth of our business by leading and managing a team of sales representatives to ensure their high performance.

First Circle, founded in 2016, offers SME financing and is dedicated to building smart banking solutions for businesses. In 2024, we raised Series B, led by the IFC (the World Bank’s investment arm), and with a management team comprised of ex-Morgan Stanley and ex-Bridgewater Associates executives, First Circle is focused on revolutionising financial services in the region.

We have the best selling SME Credit product in the market. Following a strong 2024, we’re continuing to grow fast as we enter 2025. This is a proactive role for someone who wants to coach, inspire, strategise, and drive a team of diverse salespeople to double their performance and exceed sales targets. We are looking for somebody who is just as competitive, analytical, supportive and direct with their feedback as we are. Somebody who is motivated by delivering game-changing results, whilst providing products that actually help society.

This role requires relocation to Manila, Philippines, offering a unique opportunity to embrace a new professional challenge while embarking on an exciting adventure in a dynamic environment.

Responsibilities

• Your primary responsibility is to double the sales volume of your team. Everything you do must be in pursuit of that objective.

• Lead, coach, and mentor a team of sales representatives to achieve sales targets and objectives.

• Develop and implement sales strategies, tactics, and action plans to drive revenue growth.

• Identify and pursue new business opportunities to expand the customer base.

• Build and maintain strong relationships with clients and key stakeholders.

• Provide regular sales reports and performance updates to senior management.

• Monitor market trends, competitor activities, and customer feedback to identify potential opportunities or threats.

• Collaborate with cross-functional teams to ensure seamless delivery of products and services to clients.

• Conduct regular performance evaluations and provide feedback and coaching to team members.

• Results-focused, with a proven track record of success in outbound sales with 5-8 years of experience.

• Strong leadership skills with the ability to motivate and inspire a team.

• Excellent communication and interpersonal skills.

• Ability to analyse sales data and market information to drive business growth.

• Highly organised with strong project management skills.

• Willingness to occasionally travel as needed

• Relocation to Manila

• Salary dependent on experience level. We pay top of market rates, and include extremely attractive commission incentives

• Assistance with relocation will be provided

• Hybrid work set-up: 2 days per week in BGC office

• HMO health insurance, catered lunches, MacBooks, monthly fitness allowance, transportation & accommodation allowance, and more

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide.
• We are a global team, united by our desire to connect diverse people with shared values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Technical Support Specialist, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the client’s products and services. In this position, you will collaborate with various teams in handling the customer's needs to provide excellent customer service promptly and professionally. 

WHY DO WE WANT YOU

We are looking for impact-driven individuals passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT YOU’LL DO

• Compose thoughtful, personalized responses to a variety of customer requests
• Triage incoming requests and spot trends in customer issues to flag for the wider team
• Interact with customers to provide and process accurate, valid, and complete information with the highest degree of empathy, courtesy, and professionalism
• Log, manage, and follow up on all customer support tickets
• Perform problem-solving tasks, provide answers to product-related questions and troubleshooting and ensure that issues are properly documented, prioritized, tracked, and resolved
• Perform ad hoc tasks when requested by the client
• Proactively monitor the client’s dashboards and platforms and actively reach out to customers who need extra support with troubleshooting 
• Ensure proper and timely escalation of issues to meet internal and external expectations
• Identify opportunities and recommendations for continuous process improvement
• Deliver service excellence and maximize customer service and satisfaction
• Work with the external team to stay updated on product and service knowledge

WHAT WE’LL LIKE ABOUT YOU

YOU ARE...

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction 

• Proactive and self-motivated

• Strongly interested in learning new ideas, processes, and unique requirements. On top of that, you’re willing to share your skills and talents with the team. 

• Amenable to work on rotating shifts

YOU HAVE…

• At least a bachelor’s degree in any field you’re passionate about!
• At least 3 years of working experience in Technical Support is required
• Excellent English communication skills
• Willingness to learn about how networks and IT technology behave and operate
• Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications 
• Excellent verbal and written communication skills
• An ability to understand and communicate complex ideas to customers, both verbally and in written form
• Aptitude to quickly learn and navigate new technology, systems, and applications
• Ability to accept feedback gracefully and with an open mind
• Customer orientation and ability to adapt/respond to different types of characters

• Health Insurance
• Training & Development
• HMO
• Paid Bereavement & Family Leave
• Maternity Leave
• Paternity Leave
• Paid Holidays
• Paid Vacation Leave
• Paid Sick Leave
• Solo/Single Parent Leave
• Special Leave Benefits for Women
• Mental Health Support

JOB OBJECTIVE

The primary job objective is to hunt and drive sales opportunities in the assigned territory for Hitachi Solutions offerings in Microsoft Dynamics 365. Secondary objective is to manage assigned accounts for more up sell and cross sell opportunity and day to day account management.

JOB DESCRIPTION

• Identify and qualify opportunities to achieve sales booking targets.
• Manage sales through forecasting, qualification, account strategy, and planning.
• Leverage and involve multiple stakeholders in Hitachi Solutions and Microsoft to ensure high win rate
• Develop solution proposals encompassing all aspects of the deal
• Participate in the development, presentation, and articulation of a value proposition
• Negotiate pricing and contractual agreements to close the sale.
• Identify and develop strategic alignment with key influencers
• Track and update internal CRM system for Sales Pipeline, Contact and Accounts
• Work with key partners such as Microsoft, Hitachi Asia (HAS), and ISV partners to identify and qualify opportunities
• Join weekly sales meeting and provide timely reports
• Execute industry strategy and acquire new customers in the assigned industries
• Comply with the internal processes related to customer screening, deal evaluation, pricing approvals, and Phase Gate
• Ensure effective leadership is implemented when managing a team or project team

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide.
• We are a global team, united by our desire to connect diverse people with shared values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Technical Support Specialist, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the client’s products and services. In this position, you will collaborate with various teams in handling the customer's needs to provide excellent customer service promptly and professionally. 

WHY DO WE WANT YOU

We are looking for impact-driven individuals passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT YOU’LL DO

• Compose thoughtful, personalized responses to a variety of customer requests
• Triage incoming requests and spot trends in customer issues to flag for the wider team
• Interact with customers to provide and process accurate, valid, and complete information with the highest degree of empathy, courtesy, and professionalism
• Log, manage, and follow up on all customer support tickets
• Perform problem-solving tasks, provide answers to product-related questions and troubleshooting and ensure that issues are properly documented, prioritized, tracked, and resolved
• Perform ad hoc tasks when requested by the client
• Proactively monitor the client’s dashboards and platforms and actively reach out to customers who need extra support with troubleshooting 
• Ensure proper and timely escalation of issues to meet internal and external expectations
• Identify opportunities and recommendations for continuous process improvement
• Deliver service excellence and maximize customer service and satisfaction
• Work with the external team to stay updated on product and service knowledge

WHAT WE’LL LIKE ABOUT YOU

YOU ARE...

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction 

• Proactive and self-motivated

• Strongly interested in learning new ideas, processes, and unique requirements. On top of that, you’re willing to share your skills and talents with the team. 

• Amenable to work on rotating shifts

YOU HAVE…

• At least a bachelor’s degree in any field you’re passionate about!
• At least 3 years of working experience in Technical Support is required
• Excellent English communication skills
• Willingness to learn about how networks and IT technology behave and operate
• Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications 
• Excellent verbal and written communication skills
• An ability to understand and communicate complex ideas to customers, both verbally and in written form
• Aptitude to quickly learn and navigate new technology, systems, and applications
• Ability to accept feedback gracefully and with an open mind
• Customer orientation and ability to adapt/respond to different types of characters

• Health Insurance
• Training & Development
• HMO
• Paid Bereavement & Family Leave
• Maternity Leave
• Paternity Leave
• Paid Holidays
• Paid Vacation Leave
• Paid Sick Leave
• Solo/Single Parent Leave
• Special Leave Benefits for Women
• Mental Health Support

Wrist Service Center is looking for a Team Leader for Global Sales who will guide, monitor, and supervise the team members of his/her assigned team to achieve the goals and KPIs of the team. He/She will inspire the team by providing an environment that encourages open communication, team bonding, and adaptability.  

What you'll be doing:

• Getting requests for quotes from Wrist customers.
• Creating a quote in the Wrist MS Dynamics AX12 ERP system based on the requirements of the customer’s specification and translating it to the Wrist catalog items.
• Completing the customer’s quotation in coordination with the Wrist's Sales and Purchase Department.
• Responsibilities related to maintaining and updating the Wrist product catalog.
• Tasks involved in the post-quotation study of items that were not recognized before the quotation was forwarded to the purchase department, which will acquire the items not in stock (buy-to-sell items).
• Various procedures are connected to our customers' needs and the scope of our service.
• Leads and develops team members.
• Manages the daily operations of the team.
• Collaborates with the Team Manager to complete daily workload, ensuring that the SLAs and KPIs are met.  
• Provides extensive on-floor support for system and process inquiries and issues.
• Reviews standard operating procedures (SOP), process variations, and confirm members’ compliance and corrective actions.
• Contributes to the prompt and high-quality processing of daily transactions.
• Manages and monitors general mailboxes to ensure emails and issues are addressed on time.
• Conducts huddles with direct reports to review team performance and daily strategies.
• Arranges team leaves, shift schedules, and overtime work to ensure the workload is fully covered to meet the agreed SLAs.
• Works with other teams to share and implement best practices.
• Drives and supports project improvements.
• Responsible for new employees and low performers, as well as training and issue resolution.
• Maintains frequent dialogues with direct reports on performances.
• Supports and ensures seamless transition of new business within the scope of your responsibilities.

What we're looking for:

• Graduate of any 4-year course, preferably a Business or Supply Chain Management course
• Must have at least 2 years of Team Leader experience, preferably under a sales account or relevant.
• Proficient with Microsoft Office programs and AX12.
• A critical thinker with problem-solving skills, self-motivated, results-oriented; capable of working under pressure.
• Capable of coping in a fast-paced, dynamic setting.
• Excellent communication and interpersonal abilities.
• A flexible mentality that includes process and customer care.
• Thorough understanding of performance metrics
• Strong organizational skills to guide a team.
   

Location: Times Plaza Building, U.N. Avenue corner Taft Avenue, Manila

Work Set-up: Hybrid, Shifting schedules

We are seeking an Operations Specialist for a forward-thinking company dedicated to providing exceptional services in the energy space. The team is committed to innovation, efficiency, and customer satisfaction. We are seeking a dynamic Operations Specialist to join the team and help streamline our processes, enhance operational capabilities, and ensure seamless documentation and workflows.

Day-to-Day Operations

• Oversee daily operational tasks to ensure smooth and efficient functioning of processes.
• Coordinate with various teams to manage operational requirements and address any issues that arise.

Client Interaction and Support

• Guide clients through the process of submitting necessary information and documentation.
• Ensure all client submissions meet the required standards and specifications.

Data Review and Entry

• Review submitted data and documentation for accuracy and completeness.
• Enter and maintain data in the company's systems to support various operational processes.

Documentation and Compliance

• Assist in the generation and management of required documentation.
• Ensure all documentation complies with relevant regulations and standards.

Status Monitoring and Updates

• Maintain accurate and up-to-date records of project statuses and client interactions.
• Communicate status updates to internal teams and stakeholders as needed.

Process Improvement and Documentation

• Identify opportunities for process automation and improvement to enhance operational efficiency.
• Assist in developing and documenting workflows and processes for operational tasks.

• Proven experience in operations, process management, or a related field.
• Strong organizational skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in using data management and CRM tools.
• Ability to interpret and analyze technical data and documentation.
• Problem-solving mindset with a focus on continuous improvement.

• Must be willing to work US Business Hours - flexible hours and not your usual 9-5 job (details will be provided and may still change)
• Experience in Virtual Assistance

Nice-to-Have (but not required):

• Experience in a startup environment

• Food Allowance
• Government Benefits
• 13th Month pay
• Work Equipment
• Night Differential if applicable (10% of hourly rate)
• 20 Leaves (after 6 months)
• Holiday pay (200% on Regular holidays; 130% on Special holidays)
• Overtime pay (max of 10.25 hrs/day)
• Referral bonus (P10,000 if referral passed and stayed with the company for 3 months)
• HMO (after 6 months)

#li-remote

The E-commerce Account Specialist is responsible for driving the growth and profitability of the company’s online sales channels, including TikTok, Shopee, Lazada, and the in-house web store. This role oversees all aspects of e-commerce operations and account management, ensuring alignment with overall sales and business objectives. The ideal candidate is highly organized, data-driven, and capable of managing multiple platforms while optimizing the customer journey.

Key Responsibilities

E-commerce Management

1. Develop and execute strategies to achieve sales targets and grow the company’s e-commerce presence.
2. Oversee the day-to-day operations of all e-commerce platforms, ensuring seamless customer experiences.
3. Collaborate with cross-functional teams (Marketing, Supply Chain, Accounting) to support campaigns, promotions, and inventory management.
4. Monitor and manage platform for accurate inventory tracking, order processing, and financial reporting.
5. Lead initiatives to improve user experience and customer satisfaction on the web store and third-party platforms.
6. Analyze sales data, platform performance, and customer behavior to identify growth opportunities and recommend action plans.

Account Management

1. Manage relationships with e-commerce platform representatives (TikTok, Shopee, Lazada), negotiating terms, commissions, and promotional opportunities.
2. Ensure all product listings are accurate, optimized, and compliant with platform guidelines.
3. Monitor account health, customer ratings, and reviews to maintain platform reputation.
4. Handle escalations related to order issues, disputes, and platform policy compliance.
5. Coordinate with enablers for fulfillment services as needed and ensure alignment with platform requirements.

• Onboarding & Implementation: Lead HubSpot portal setup, customization, and data migration for new clients.

• Marketing Automation: Streamline sales and marketing workflows using HubSpot’s CRM and automation tools.

• Content Management: Create and manage landing pages, forms, email campaigns, and effective calls-to-action.

• Data Segmentation: Analyze and segment lists based on email engagement and website interactions for targeted lead nurturing.

• Sales Pipelines: Configure deal stages and manage sales pipelines within HubSpot.

• Client Relations: Collaborate with Customer Success Managers to foster strong client relationships and ensure effective implementation.

• Optimization & Testing: Conduct tests to continually improve HubSpot processes and conversion rates.

• Data Migration: Import data into HubSpot CRM and complete data mapping.

• Behavioral Segmentation: Segment lists are based on email engagement and website interactions.

• Performance Measurement: Analyze results to optimize lead nurturing workflows for improved conversion rates.

The E-commerce Account Specialist is responsible for driving the growth and profitability of the company’s online sales channels, including TikTok, Shopee, Lazada, and the in-house web store. This role oversees all aspects of e-commerce operations and account management, ensuring alignment with overall sales and business objectives. The ideal candidate is highly organized, data-driven, and capable of managing multiple platforms while optimizing the customer journey.

Key Responsibilities

E-commerce Management

1. Develop and execute strategies to achieve sales targets and grow the company’s e-commerce presence.
2. Oversee the day-to-day operations of all e-commerce platforms, ensuring seamless customer experiences.
3. Collaborate with cross-functional teams (Marketing, Supply Chain, Accounting) to support campaigns, promotions, and inventory management.
4. Monitor and manage platform for accurate inventory tracking, order processing, and financial reporting.
5. Lead initiatives to improve user experience and customer satisfaction on the web store and third-party platforms.
6. Analyze sales data, platform performance, and customer behavior to identify growth opportunities and recommend action plans.

Account Management

1. Manage relationships with e-commerce platform representatives (TikTok, Shopee, Lazada), negotiating terms, commissions, and promotional opportunities.
2. Ensure all product listings are accurate, optimized, and compliant with platform guidelines.
3. Monitor account health, customer ratings, and reviews to maintain platform reputation.
4. Handle escalations related to order issues, disputes, and platform policy compliance.
5. Coordinate with enablers for fulfillment services as needed and ensure alignment with platform requirements.

JOB PURPOSE:

Customer Experience Specialists work as part of the broader Customer Experience Team tasked with providing best in class service to our clients. The role involves providing Admin & Relevance Support to both clients and AMT, which can include working on client briefs, building search queries in Legacy, Isams, or Pulsar Platforms, investigating issues impacting clients, resolving client queries in a timely and accurate manner, CRM data entry.

Main duties and responsibilities:

1. Deliver customer service and support to Isentia clients

• Provide excellent, prioritised customer service.
• Deliver consistent, high-quality service to clients by performing tasks as requested
• with a high level of accuracy, including processing of irrelevant and missed content.
• Timely resolution of client issues.

2. Provide Relevance support to clients

• Interpreting client Relevance requirements
• Deep understanding of the client briefs, able to tailor client keywords.
• Intermediate skills in Search Logic in either Isentia or Pulsar Platforms.
• Assist in client retention activities; help conduct regular brief reviews.
• Proactively develop and improve client relevance outcomes.

3. Report and record data in Isentia systems including Salesforce CRM, Brief Admin and DaaS Management App

• Enter data in Salesforce CRM as per activity and client feedback for client intelligence.
• Maintain client briefs and delivery sets in Brief Admin and DaaS Management App, ensuring accuracy

4. Quickly and Accurately resolve client queries.

• Investigate relevant queries from clients and AMT, providing quick and accurate resolutions.

• Minimum 1 year Customer Service experience
• Tertiary Qualification
• Excellent written and verbal communication skills
• Highly proficient in English Language
• Understanding of Big Data principles
• Exposure to Search Engines and Boolean Logic
• Technically proficient in a range of office applications, Salesforce experience is desirable.

First Focus is Australia's best Managed Service Provider (MSP), with a team of over 300 technical professionals across offices in Australia, New Zealand, and the Philippines. We have grown consistently and profitably for over 15 years and continue to win new clients and rise to new heights. We’re seeking an experienced and results-driven Senior B2B Digital Marketing Specialist to lead and optimize our digital campaigns across multiple channels. If you have a passion for data-driven marketing, creativity, and a proven track record in delivering measurable results, we want you on our team!

Duties

(We will not expect someone to have all of these experiences, familiarity and knowledge is the key to be successful on this role)

The role consists of some or all of the following activities:

• Strategy & Execution: Develop and execute comprehensive digital marketing campaigns across SEO, paid media (Google Ads PPC, Display & Youtube, LinkedIn, Microsoft Ads), and content marketing.
• Campaign Management: Lead the end-to-end management of digital campaigns, including strategy, execution, tracking, optimization, and reporting.
• SEO Optimization: Oversee all aspects of SEO on our website, blog, and Youtube channel including on-page, off-page, and technical SEO, to improve organic search visibility and traffic.
• Paid Media Expertise: Design and manage high-impact paid advertising campaigns that align with business objectives and maximize ROI.
• Data Analysis: Monitor and analyze campaign performance metrics on Google Analytics 4 to derive actionable insights and continuously improve results and report back findings to the team.
• Content Collaboration: Work with creative teams to produce engaging content on our Podcast and blog that aligns with brand messaging and campaign objectives.
• Trend Monitoring: Stay updated on the latest digital marketing trends, tools, and best practices, implementing innovative solutions to keep us ahead of the curve.
• Team Collaboration: Act as a mentor and advisor for junior team members, fostering a culture of learning and excellence.

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Excellent communication skills and project management
• Highly proficient in English
• At least 8 years of experience in digital marketing, with a focus campaign strategy, execution and reporting, as well as SEO and paid media.
• B2B digital marketing experience
• Proven expertise in managing and optimizing Google Ads, Facebook Ads, and other paid platforms.
• Strong understanding of analytics tools (Google Analytics 4, Data Studio, etc.) and HubSpot.
• Strong analytical skills and attention to detail, with a data-driven mindset.

• First Focus understands the importance of flexibility for a satisfying work-life balance, which is why we offer hybrid working arrangements.

• ‘Never Stop Growing’ is deeply embedded in our DNA - we offer 1 paid study day every month and support employees towards certifications and qualifications - we will pay for the exam and will also give you a pay rise for achieving certs (conditions apply, of course)
• HMO from the first day of your employment
• Addition of one (1) dependent (e.g., your spouse) to the Company's HMO policy (which includes medical coverage plus dental benefits package) on the first day of your employment
• All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counselors
• Dayshift, weekends off* plus25 days paid days leave annually
• Employee Referral Program (Php 20,000)
• Employee MVP Award (Php 10,000)
• Social events, End of Financial Year and Christmas
• Employee Profit Sharing*
• Loyalty bonus for long-term employees*

Office Address

• 29th Floor, Robinsons Cyberscape Gamma, Topaz Road, Ortigas Pasig City Metro Manila Philippines
• 26th floor, Axis Tower One Building, Filinvest Ave, Alabang, Muntinlupa 

Additional Information

• Opportunity to work from home. If you are residing within Metro Manila or in other nearby provinces, a hybrid work set-up will apply.

The E-commerce Account Specialist is responsible for driving the growth and profitability of the company’s online sales channels, including TikTok, Shopee, Lazada, and the in-house web store. This role oversees all aspects of e-commerce operations and account management, ensuring alignment with overall sales and business objectives. The ideal candidate is highly organized, data-driven, and capable of managing multiple platforms while optimizing the customer journey.

Key Responsibilities

E-commerce Management

1. Develop and execute strategies to achieve sales targets and grow the company’s e-commerce presence.
2. Oversee the day-to-day operations of all e-commerce platforms, ensuring seamless customer experiences.
3. Collaborate with cross-functional teams (Marketing, Supply Chain, Accounting) to support campaigns, promotions, and inventory management.
4. Monitor and manage platform for accurate inventory tracking, order processing, and financial reporting.
5. Lead initiatives to improve user experience and customer satisfaction on the web store and third-party platforms.
6. Analyze sales data, platform performance, and customer behavior to identify growth opportunities and recommend action plans.

Account Management

1. Manage relationships with e-commerce platform representatives (TikTok, Shopee, Lazada), negotiating terms, commissions, and promotional opportunities.
2. Ensure all product listings are accurate, optimized, and compliant with platform guidelines.
3. Monitor account health, customer ratings, and reviews to maintain platform reputation.
4. Handle escalations related to order issues, disputes, and platform policy compliance.
5. Coordinate with enablers for fulfillment services as needed and ensure alignment with platform requirements.

The E-commerce Account Specialist is responsible for driving the growth and profitability of the company’s online sales channels, including TikTok, Shopee, Lazada, and the in-house web store. This role oversees all aspects of e-commerce operations and account management, ensuring alignment with overall sales and business objectives. The ideal candidate is highly organized, data-driven, and capable of managing multiple platforms while optimizing the customer journey.

Key Responsibilities

E-commerce Management

1. Develop and execute strategies to achieve sales targets and grow the company’s e-commerce presence.
2. Oversee the day-to-day operations of all e-commerce platforms, ensuring seamless customer experiences.
3. Collaborate with cross-functional teams (Marketing, Supply Chain, Accounting) to support campaigns, promotions, and inventory management.
4. Monitor and manage platform for accurate inventory tracking, order processing, and financial reporting.
5. Lead initiatives to improve user experience and customer satisfaction on the web store and third-party platforms.
6. Analyze sales data, platform performance, and customer behavior to identify growth opportunities and recommend action plans.

Account Management

1. Manage relationships with e-commerce platform representatives (TikTok, Shopee, Lazada), negotiating terms, commissions, and promotional opportunities.
2. Ensure all product listings are accurate, optimized, and compliant with platform guidelines.
3. Monitor account health, customer ratings, and reviews to maintain platform reputation.
4. Handle escalations related to order issues, disputes, and platform policy compliance.
5. Coordinate with enablers for fulfillment services as needed and ensure alignment with platform requirements.

Position Overview:

A Sales Development Representative (SDR) plays a crucial role in generating and qualifying leads, nurturing relationships, and contributing to the overall sales pipeline. They are responsible for identifying potential customers, initiating contact, and guiding prospects through the early stages of the sales process.

As a SDR, you will play a critical role in driving revenue growth by identifying and engaging potential customers. Your ability to effectively qualify leads and lay the groundwork for successful sales interactions is essential for the success of the sales team and the organization as a whole.

Responsibilities:

• Lead Generation:
• Research and identify potential leads through various channels such as cold calling, email campaigns, social media, and inbound and outbound inquiries.
• Create and maintain a database of prospective customers.
• Collaborate with marketing to drive lead generation initiatives.

• Prospecting and Outreach:
• Initiate contact with leads through outbound calls, emails, and social networking platforms.
• Contact potential commercial clients based on a predetermined and identified internal list.
• Qualify leads by assessing their needs, budget, timeline, and decision-making process.
• Schedule appointments or product demonstrations for the sales team.

• Relationship Building:
• Build rapport with leads and nurture relationships through ongoing communication.
• Understand the prospect's pain points and challenges to effectively position the company's products or services as solutions.
• Deliver compelling presentations to showcase the value of Indinero’s products and services.

• Sales Support:
• Provide information and answer inquiries about the company's offerings.
• Collaborate and support internal teams to tailor solutions according to client requirements and ensure smooth service delivery.
• Participate in ongoing internal sales team meetings.

• Data Management:
• Maintain accurate and up-to-date records of lead interactions and progress in the CRM system (HubSpot).

• Sales Metrics:
• Meet or exceed key performance indicators (KPIs) such as call quotas, conversion rates, and lead quality.

• Training and Self-Improvement:
• Stay up-to-date with industry trends, product knowledge, and sales techniques.
• Continuously refine and improve sales strategies and communication skills.

• Bachelor's degree in business, marketing, or a related field is preferred.
• Proven experience in sales in an accounting company is an advantage.
• Excellent communication skills, both written and verbal.
• Strong interpersonal skills and the ability to build rapport quickly.
• Persistence, resilience, and a positive attitude.
• Goal-oriented with a focus on achieving targets.
• Proficiency in using HubSpot and other sales tools.
• Basic understanding of the product or service being sold.
• Willingness to work independently and as part of a team.
• Adaptability and the ability to thrive in a fast-paced environment.

• Work from Home
• Equipment provided
• Retirement Benefits
• HMO
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Training & Development
• Wellness Resources

---- THIS IS FULLY REMOTE FULLTIME POSITION----

Job Description:

We are seeking a detail-oriented and bilingual Biller/Data Entry Specialist to join our team. She will be responsible for managing billing processes and data entry tasks, ensuring accuracy and efficiency in financial operations. This role requires proficiency in QuickBooks Online, Google Sheets, and Monday.com, and fluency in French for effective communication with French-speaking clients.

Key Responsibilities:

• Accounts Payable and Receivable:
• Process and manage invoices, payments, and financial transactions.
• Reconcile accounts to ensure accuracy and resolve discrepancies.
• Reconciliation:
• Perform periodic account reconciliations to maintain accuracy in financial records.
• Client Communication:
• Communicate with clients regarding billing inquiries and updates, both in English and French.
• Address and resolve billing disputes or concerns in a professional and timely manner.
• Data Entry:
• Accurately input financial and billing data into QuickBooks Online and other systems.
• Maintain organized and up-to-date records in Google Sheets and Monday.com.
• Operational Support:
• Collaborate with team members to improve billing processes and workflow efficiency.
• Assist in generating financial and billing reports as needed.

Qualifications:

• Proven experience in billing, accounts payable/receivable, or data entry.
• Must be female
• Proficiency in QuickBooks Online, Google Sheets, and Monday.com.
• Strong reconciliation skills and attention to detail.
• Fluency in French and English (both written and verbal).
• Excellent organizational and time-management skills.
• Strong communication and interpersonal abilities.