MyDeal.com.au is an ASX listed online marketplace that focuses on providing “everything for your home” (furniture, homewares, garden, appliances and more). We connect our customers with millions of products sold by Australia’s leading retailers.

We are currently seeking an experienced SEO Specialist to join our team in a permanent full time position. This role will be responsible for overseeing and growing our organic traffic.

Responsibilities

• Plan and implement SEO strategies.
• Define requirements, tasks and coordinate the team.
• Provide full technical audits for SEO.
• Develop and implement link-building campaigns.
• Perform in depth data analysis of Google Analytics, Search Console, AHREFS and other analytic tools to develop and recommend SEO strategies.
• Perform keyword research in coordination with business objectives to optimise existing content and uncover new opportunities.
• Provide recommendations and execute/manage strategies for content development in coordination with SEO goals.
• Collaborate & integrate with SEO agencies.

• A minimum of 3+ years experience working in a similar role.
• Advanced skills and sound knowledge of Google Analytics, Search Console, Trends and Keyword Planner and other SEO tools such as Moz, MajesticSEO and SimilarWeb.
• Proven performance in SEO; delivering technical, content and outreach strategies.
• A good understanding of SEO best practices and latest updates.
• Intermediary knowledge of Microsoft Excel and other office packages.
• Strong analytical skills and a metrics measurement background.
• Excellent knowledge of organic search specific tools such as ScreamingFrog, ahrefs, SEMRush etc.
• Excellent communication and project management skills, the ability to consistently meet deadlines and work on multiple projects at one time.
• Strong interpersonal and collaboration skills.
• Excellent analytical, organisational, project management, and time management skills.
• A keen interest in self-development.
• Australian Citizenship or permanent residency.

• Work in a dynamic and inclusive start-up culture with passionate people that collectively possess over 100 years of eCommerce experience.
• Play an important role in an ASX listed company that is experiencing unprecedented growth.
• Industry competitive remuneration in a full-time permanent position.
• A modern Collins Street CBD office easily accessible by tram, bus and train

Up for the challenge? Apply now with your CV to oragnise a confidential discussion.

We look forward to seeing your application!

MyDeal.com.au is an equal opportunity employer and screens applications without attention to race, age, beliefs, sex, orientation, gender identity and disability.

What Customer Service Operations contributes to Cardinal Health

Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.

Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution

External Qualifications

• 0-2 years of experience handling billing concerns, order management/ tracking
• BA, BS or equivalent experience in related field
• Knowledgeable with MS Excel; SQL knowledge a plus
• Can start ASAP

Internal Qualifications

• Last Performance Rating of 3.0 / Meets/ Achieved
• No active PIP, DA or not under prescriptive period
• MS Excel knowledge
• should meet Internal qualifications
• Has not applied in the current Job Family in the last 6 months

What is expected of you and others at this level

• Applies basic concepts, principles and technical capabilities to perform routine tasks
• Works on projects of limited scope and complexity
• Follows established procedures to resolve readily identifiable technical problems
• Works under direct supervision and receives detailed instructions
• Develops competence by performing structured work assignments

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

Position Purpose: A brief statement/summary of the primary purpose of the role

Reporting to the Sales Manager, the Sales Assistant is responsible for providing sales

administration and support to the Sales Executives and Sales Manager.

Main Responsibilities and Duties: Detail the main activities and responsibilities involved

Areas of direct responsibility:

· Administration support to sales team

· Sales data entry including bookings

· Internal emails

· Preparation of sales reports including campaign & client tracking reports using Excel and

various systems

Administration Duties:

· Assist sales team with creating sales proposals for clients

· Sales data entry: Receive and process new booking schedules for clients from sales team

· Timely processing of booking changes

· Monitor bookings to ensure spots are not dropped out of the schedule, or are replaced

· Complete check at month end of any spots not transmitted, prior to invoicing

· Prepare reports pre and post client campaigns to support client results delivery, using excel

and other various systems

· Monitor and Coordinate material changes. Retrieve requested information from IBMS.

· Coordinate the filler lists for sales office each week

· Prepare regular reports for available airtime for sales

· Prepare monthly share reports for sales team

· Communicate clearly and concisely with and assist sales team members and other seven

employees as required over email, Microsoft teams, cisco jabber.

General:

· Other duties as reasonably directed.

· Follow company policies and procedures.

· Take all reasonable care to ensure that your actions or omissions do not impact on the health

and safety of yourself and others in the workplace.

· Ensure that co-workers are treated respectfully and without any form of discrimination,

harassment or victimisation.

· Be a positive, willing and adaptable member of the team at all times.

Join the A-Team and experience the A-Life!

What’s it all about?
As a Client Support Specialist - Payments, you will be delivering “best in class” first line support to our client base of Financial institutions, Money Transfer Organizations and Corporates who use Visa Payments Limited services to send money throughout the globe. Based in Manila, your primary responsibility will be to provide support to our existing and upcoming clients worldwide, as part of our global support function stationed in London, New York and Manila.
The Client Support team sits within the Payment and Service Operations department and is responsible for the first line support of Visa Payments Limited client enquiries.
What we expect of you, day to day.
Provision of telephone, email and portal-based support to Visa Payments Limited’s client base
Register, investigate and diagnose a variety of payment and service related incidents and requests
Ensure all incident & request related actions / activities and communications are accurately recorded in the case management system
Manage all incidents and requests in accordance with Visa Payments Limited’s policies, procedures, and contractual commitments
Take ownership of incidents/requests and manage through to resolution by working closely with internal stakeholders and Visa Payments Limited’s global network of vendors & partners, escalating more complex queries where appropriate
Keep our clients regularly informed of the status and progress of open requests in line with SLAs/OLAs and manage expectations accordingly
Completion of a range of routine operational activities in support of team or client objectives
Build and maintain strong relationships with colleagues, clients and partners
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are seeking a skilled and experienced Web Content Specialist to maintain content on our websites and support global stakeholders in the development of their sites. 

As part of a Digital Marketing team - acting as an internal agency - the web development team that supports Global Marketing and the organization (i.e. internal clients) serving the globe. You will work collaboratively with cross-functional teams in supporting all of the Turnitin organization’s portfolio of products in achieving revenue targets by providing a first-class digital marketing service that meets and exceeds the expectations of colleagues and customers.

Responsibilities: 

Web Content Support

• Utilize content management systems (CMS) to upload, format, organize and publish web content.
• Regularly update and maintain the content on the website to ensure accuracy and relevance.
• Support content authors with content entry questions or issues.
• Implement on-page SEO best practices to improve organic search visibility.
• Stay informed about SEO trends and implement strategies to enhance website ranking and performance.

Analyze & Experiment

• Collaborate with cross-functional teams to gather information and insights for content creation.
• Monitor website analytics to track the performance of content and identify areas for improvement.
• Provide regular reports on key performance indicators (KPIs) related to web content.

Collaboration and Communication

• Work closely with the in-house design and web development teams to ensure a seamless and user-friendly experience on the website.
• Participate in development sprints as a QA resource to ensure content and SEO are not negatively impacted.
• Support global stakeholders by acting as a point of contact for the Web Team and escalate as needed.

Wrist Service Center is looking for a Jr. Talent Acquisition Specialist who will be responsible for supporting all recruitment efforts for the WSC and Garrets Manila team. He/She will be managing all initiatives related to talent acquisition including building relationships with potential sourcing partners, tracking and updating data to provide meaningful analytics, maintaining a high-quality candidate pool for all posts, and elevating the overall recruitment experience. Our ideal candidate must be smart, highly organized, reliable, able to think out of the box, have excellent written and verbal communication skills, and be great with people.

What you'll be doing:

Sourcing and Attraction

• Utilize various recruitment methods, including job boards, social media, networking events, and employee referrals, to source potential candidates.
• Develop and maintain a talent pipeline for current and future hiring needs.
• Create engaging job postings to attract qualified candidates

Screening and Interviewing

• Review resumes and applications to shortlist candidates.
• Conduct initial video screenings to assess candidate qualifications and cultural fit
• Coordinate and conduct in-person or virtual interviews.

Stakeholder Management

• Partner and collaborate with hiring managers to understand team dynamics, organizational goals, and staffing needs and create detailed job descriptions.
• Conduct job analyses to determine the qualifications and skills required for each position.
• Provide regular updates on the status of open positions and candidate pipelines.

Candidate Experience

• Ensure a positive and professional experience for candidates throughout the recruitment process.
• Gather feedback from candidates and hiring managers to continuously improve the hiring process

Data Management

• Maintain accurate and up-to-date records of candidates in the applicant tracking system (ATS) and weekly recruitment report (WRR)

What we're looking for:

• At least a year of recruiting experience using various channels, using an ATS is a plus
• Background in human resource and/or administrative support is an advantage
• Excellent verbal and written English communication skills
• Above average computer skills, including the use of Microsoft Office Suites
• Bachelor’s degree in any course, preferably Human Resources or Psychology
• Excellent interpersonal skills. Must be able to communicate with individuals at all levels
• Well-developed time-management and multi-tasking skills
• Strong attention to detail and high level of accuracy
• Proactive attitude and learner’s mindset (asks questions, gives feedback, clarifies potential issues, etc.)

Location: Times Plaza Building, U.N. Avenue cor. Taft Avenue, Ermita, Manila

Work setup: Hybrid

AECOM is seeking a Tax Compliance Specialist to be based in Manila, Philippines

• Prepares tax forms for Federal, State and International Compliance.
• Performs analysis and reconciliation of account balances, proposes simple reclassifications to assist in the year-end preparation of Consolidated Federal Form 1120 for AECOM and Subsidiaries including foreign related filings
• Calculates tax adjustments and sets up the corresponding tax provisions
• Maintains the rollforward of Tax related general ledger (GL) accounts by performing flux analyses and periodically reconciling end of period general ledger balances against provision numbers
• Reconciles Quarterly Consolidated Fixed Asset Rollforward against Additions/disposal or FA Cost Detail Report/Schedules for small entities
• Performs intermediate level processes within Tax Software
• Submits the tax returns to IRS through paper or electronic filing, and sends to external Joint Venture partners
• Tracks and maintains carry forward amounts such as NOLs, prior year overpayment and partners' book and tax capital accounts to assist with compliance and tax calculations
• Responds and addresses simple to moderately complex queries and requests from external Joint venture partners with the guidance of Senior Tax Compliance Specialist
• Completes research to support positions taken in the tax returns, recognizes and escalates project issues to senior team members
• Notifies Senior Tax Compliance Specialist of any IRS/State Notices received related to Tax Returns being prepared
• Works with accounting, finance, treasury, and relevant parties from different segment to gather financials, apportionment schedules, and supporting calculations to assist in the completion of projects assigned
• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.
• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures.
• Support selected simple process improvement initiatives to streamline processes.

Total Number of Openings

Chevron Holdings Inc. (CHI) is a pioneer and leading multi-function Shared Services Center in the Philippines located in Makati City.  With a workforce of more than 1,000, CHI delivers business services and solutions in areas such as finance, human resources, procurement, marketing support and information technology.

Chevron participates in E-Verify in certain locations as required by law.

Join the A-Team and experience the A-Life!

We are hiring for passionate and amazing Recruiters for our growing #iopexhappy@work team!

Job Description:

• Would handle sourcing channels such as Employee Referral, Applicant Referral, Job Portals, and other external branding activities.
• Phone/Initial Screening
• Scheduling of applicants
• Deliver quality candidates to Operations and Shared Services
• Real-time updating of databases, tools, trackers, and system/process documentation
• Involvement in on-boarding, process orientation, and knowledge transfer to incoming team members
• Create and maintain reports/trackers that would be useful in evaluating and updating our data that revolves around: hiring turnaround time, cost per hire, return of investment
• Evaluate and measure the effectiveness of existing sourcing channels, industry partners, and vendors

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

• Competitive salary package
• Exciting employee engagement activities
• Learning sessions every week
• Fast career growth
• Accessible location
• HMO
• OT/Holiday pay
• Leave credits
• Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off

And most importantly, you’ll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

• Send a message to 09178246345 (Yana)
• Please make sure to fill out this application form: https://bit.ly/iopexphrecruitment
• Walk in and look for Yana - our office is located in SIX/NEO (previously Net Lima) 12th Floor 26th street 5th avenue BGC, Taguig

• Seniority Level

• Industry

• Outsourcing and Offshoring Consulting

• Employment Type

• Job Functions

• Strategy/Planning
• Training

• Skills

• English
• Microsoft Excel
• Multitasking
• Microsoft PowerPoint
• Microsoft Word
• Communication
• Skilled Multi-tasker
• Phone Manner
• VBA Excel

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

• Competitive salary package
• Exciting employee engagement activities
• Learning sessions every week
• Fast career growth
• Accessible location
• HMO
• Direct Hiring
• OT/Holiday pay
• Leave credits
• Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off

And most importantly, you’ll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

• Send a message to 09178246345 (Yana)
• Application Form: https://bit.ly/iopexphilyana
• Walk in and look for Yana - our office is located in SIX/NEO (previously Net Lima) 12th Floor 26th street 5th avenue BGC, Taguig

• Seniority Level

• Industry

• Outsourcing and Offshoring Consulting
• Human Resources Services

• Employment Type

• Job Functions

• Human Resources
• Art/Creative

• Skills

• Human Resources (HR)
• Employee Engagement
• Training and Development (HR)
• Employee Relations
• Employer Branding
• Learning
• Labor Relations
• Appraisal
• Interpersonal 

This role will be responsible for the design and transition of new or changed services introduction into the live environment.

Accountable for the transition of all aspects of service change deriving from assigned projects, from the stage where it is owned fully by a project team, through transition to service management, where business as-usual services are delivered by the support groups.

This role will work closely with the project teams and the operations team (service owners, service delivery manager, L1/L2 support teams, change management and the infrastructure teams), while aligning to policies and procedures set out by the process owner.

Feel the essence of true innovation with iOPEX Technologies. Join us now!

Be a Key Sales Account Manager/Business Development Executive for our #iopexhappyatwork team. Join us now!

Requirements:

• To assist the organizations sales and growth efforts by contributing to new customer acquisition to assist the organization to acquire new customers and sell additional products or services to existing ones
• He/she should be able to provide ideas to attract new clients and keep the senior management updated about marketplace and competitor activity
• Build contacts with potential clients to create new business opportunities
• Keep prospective client database updated
• Make cold calls for new business leads
• Support in writing new business proposals
• Maintain knowledge of all product and service offerings of the company
• Arrange meetings for senior management with prospective clients
• Follow company guidelines and procedures for acquisition of customers, submission of tenders etc.
• Identifying new sales leads
• Pitching products and/or services
• Maintaining fruitful relationships with existing customers
• Attend client conferences and meetings in order to network with new and existing contacts
• Conduct market competitive analysis to develop roadmap and sales strategy to secure new business

Qualifications:

• Candidate must possess at least Bachelors' degree in any of general subject courses.
• At least 3 years of working experience in the related field is required for this position.
• Required Skills are Lead Generation, Prospecting, Presentation, Closing
• Ability to identify, articulate and sell value over price
• Networking and Relationship Building skills
• A demonstrated ability to communicate and handle people well
• A well-established business and client network
• Excellent written and verbal communication
• Must have good negotiation skills
• Must be able to create good presentations
• Must be detail oriented and an active listener
• Ability to work under pressure
• Be an expert on the company’s products and be able to pitch them effectively in any situation.
• Be able to demonstrate good knowledge of the industry and markets in which the company operates.
• Have an aptitude for sales and spotting business opportunities

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

• Competitive salary package
• Exciting employee engagement activities
• Stability (Continuously getting pioneer accounts)
• Learning sessions every week
• Fast career growth
• Free Parking Passes
• Accessible location
• HMO (Free dependent)
• Leave credits/Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off

And most importantly, you’ll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

• Please complete this application form: https://bit.ly/iopexphleadershiphiring
• Send a message to 09178246345 (Yana)
• For Faster transactions - Walk in and look for Yana - our office is located in SIX/NEO (previously Net Lima) 12th Floor 26th street 5th avenue BGC, Taguig

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

• Perform routine and assigned tasks that support ongoing projects in compliance with the contract, service level agreement, define methodologies, and procedures.
• Assist in reviewing projects for accurate revenue recognition.
• Support data gathering and report generation requirements to support various reporting requirements for each project.

• Escalate identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform multiple routine tasks in compliance with service level agreement, process, policies, and procedures.
• Gather information and documentation to assist in investigating and in resolving issues within the assigned process.
• Perform POOL transactional task and provide assistance in resolving employee center tickets.

Turnitin partners with institutions to ensure the integrity of global education and meaningfully improve learning outcomes. Today, Turnitin serves over 15,000 institutions globally and is rapidly expanding to reach its five year vision of becoming the definitive global leader in integrity and assessment. This vision requires the sales team that sells a platform with multiple new solutions and creates deeper relationships with customers. With our global go to market teams consisting of sales professionals who work with customers to ensure their success and grow their footprint, the sales operations team focuses on the success of the sales team today but looks ahead to help the sales team achieve their goals with effective data, tools and processes. 

Turnitin is looking for a Sales Operations Analyst to be a partner with the larger commercial Revenue Operations team along with the GTM sales team to help enhance the efficiency and productivity of the sales team, to help facilitate our rapid team expansion and customer growth across the organization. 

As a Sales Operations Analyst you will support direct and indirect sales teams across the organization in analyzing system data to establish and implement process alignment and improvements to align sales strategy. The role will be critical in evaluating the general health of the sales process in order to help Turnitin run effectively and efficiently. You will collaborate with the broader Commercial  Operations team, Marketing, Finance and other stakeholders to ensure the best experience and most efficient processes to drive the sales process.

Our ideal candidate is a professional with knowledge of sales and customer service best practices. To succeed in this role, you should have excellent time management, collaboration and communication skills along with experience of working closely with customer facing sales teams. The person must have very strong organizational skills and an excellent eye for detail. They must also be flexible and willing to dive into every challenge. We expect you to perform well in a team environment and have exceptional people skills. Ultimately, you should be driven and passionate about ensuring the success of the sales team by delivering information.

Key Responsibilities and Outputs

• Based on data analysis, establishes and drives process improvement, adoption, and effectiveness at every level of the sales process, ensuring process compliance
• Support and optimize the use of Salesforce, including assisting with ongoing enhancements and testing
• Helps set and enforce best practices related to Salesforce data hygiene. 
• Works closely with Sales Enablement to create, maintain and deliver onboarding content
• Delivers onboarding of new hires
• Creates and maintains documentation of processes, standard operating procedures, and visuals for training purposes.
• Ensures that training content is up to date and accurate
• Gathers reporting and dashboard requirements to provide visibility to sales teams on pipeline and performance against targets
• Tracks and reports key performance indicators (KPIs) for the sales team, identifying areas for improvement and recommending strategic solutions to achieve sales goals
• Produces and maintains regular and ad-hoc Salesforce reporting and dashboards based on metrics that drive sales velocity for Sales, Marketing and Finance
• Partner with finance, marketing, and other departments to align sales operations with overall business objectives
• Drive the successful execution of project-based initiatives to enhance sales operations efficiency, collaborating with cross-functional teams, ensuring milestones are met and objectives achieved within specified timelines
• Develops and executes change management strategies conducting training sessions and providing ongoing support to ensure the seamless integration of changes and adoption of new processes and tools into the daily operations of the GTM sales team

Proven characteristics for success

• Organized, process driven personality with a solid attention to detail
• Highly organized and accurate
• Highly self motivated/committed
• Ability to manage and assess multiple priorities
• Ability to thrive in a fast-paced environment
• Curiosity and a passion for learning  

ABOUT US

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalized service and our in-depth knowledge of the markets we serve. 

HEADLINE

Are you talented and dynamic with passion for cutting-edge AI technology? Do you have experience in promoting software technology? If so, we have an exciting opportunity for you to join our US client, driving the AI revolution with state-of-the-art AI models in medical imaging and diagnostics. 

We are seeking a DIGITAL MARKETING SPECIALIST to be part of a groundbreaking company in the software industry from Amsterdam, The Netherlands, committed to transforming how software is created. Their projects span across enterprise, government, and various industrial sectors.  

What’s in it for you: 

• The opportunity to help drive the AI revolution. 
• Work on cutting-edge technology and be part of a collaborative and forward-thinking team. 
• Competitive compensation, excellent benefits. 
• Personalised development program & performance bonus. 
• Being part of an international team of smart and passionate colleagues. 

This is a FULL-TIME role, MONDAY TO FRIDAY. 

This is an office-based position in central Cebu City. 

The expected start date is March 2024. 

ABOUT THE ROLE

As a DIGITAL MARKETING SPECIALIST, your role is to implement effective marketing strategies that enhance our online presence, engage our target audience, and drive business growth through lead generation. The ideal candidate will have a good understanding of digital marketing tools and trends, web design, SEO and create compelling content and campaigns. You will collaborate closely with cross-functional teams, including product management, sales, and research and development, to drive brand awareness, generate leads, and support the overall growth of the business. 

RESPONSIBILITIES

• Develop and execute an online marketing strategy, including website content and structure, SEO, email and newsletter marketing, social media, and blog. 
• Analyse the online trends and customer insights to identify growth opportunities in our online marketing efforts. 

• Create engaging content that highlights our platform, projects, customer success and services in our sector. 
• Manage and optimise our website and social media (LinkedIn, blogs) presence to increase visibility, engagement, and lead generation. 
• Monitor and report on the performance of online marketing campaigns. 
• Collaborate with our management to ensure alignment between marketing initiatives and business goals. 

• Bachelor's degree in marketing, business, or related field 
• At least 3 years of experience in online marketing. 
• Relevant experience in the software industry will have an advantage. 
• Knowledge and experience in digital marketing tools and platforms e.g., Google Analytics, AdWords, SEO tools, social media management software. 
• Good content creation and writing skills, with the ability to produce great marketing materials. 
• Creative thinker with strong problem-solving abilities and attention to detail. 
• Self-motivated, with the ability to work both independently and as part of a team. 
• Excellent communication and interpersonal skills. 
• Strong project management skills and attention to detail. 

BSA Solutions, Inc. emphasizes in: 

• Providing you with competitive compensation and benefits that exceed market standards and the Labor Law. 
• Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs. 
• Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success. 

• Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness. 
• Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities. 
• Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life. 
• Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development. 
• Encouraging you to appreciate each moment and find balance in your lives, being fully present in the moment, cultivating mindfulness, and finding joy in the present. 
• Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness. 

Join us and connect and collaborate with bright minds. Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for you, the client, and the company. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or other characteristics.  

Job Title: Technical Support Specialist

Working Hours: Full-time, Mondays - Fridays, TBD

Location: Remote

Pay Rate: $1200 - $2000/month

About the Role:

We are currently seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for assisting customers with technical issues, troubleshooting problems, and finding appropriate solutions. Your primary goal will be to ensure that our customers receive prompt and effective technical support.

Responsibilities:

• Provide technical support to customers via phone, email, or chat
• Troubleshoot and resolve hardware and software issues
• Guide customers through the setup and configuration of software and devices
• Document and track customer interactions and resolutions in our support system
• Collaborate with internal teams to escalate and resolve complex technical issues
• Maintain product knowledge and stay up-to-date on industry trends

Summary of Requirements:

• 1+ year of experience in a technical support role
• Proficiency in HTML, CSS, and JavaScript
• Strong coding skills
• Proficiency with Shopify App
• Familiarity with Liquid is preferred
• Excellent communication and customer service skills
• Familiarity with CRM software and ticketing systems
• Ability to work independently and in a team environment
• Attention to detail and strong organizational skills

What Sales Support Administration contributes to Cardinal Health

Sales Support Administration is responsible for customer maintenance and support, sales quotas, and/or order fulfillment and adjustments.

Qualifications

• Graduate of Bachelor’s degree in any field.
• At least 2 years substantial work experience in stakeholder management in a Business Process Outsourcing organization
• Advanced customer service, problem solving and analytical skills is highly required
• Strong written and verbal communication skills
• Basic computer skills in Microsoft Office products
• Amenable to work in US hours and hybrid work modality

What is expected of you and others at this level

• Demonstrates and executes on knowledge and understanding of relevant business processes (organization and/or function-specific processes) at various levels to ensure successful completion of project, process, etc.
• Applies knowledge of the customer’s business and industry to develop optimal solutions.
• Ensures that customers have a positive experience; commits to meet or exceed customer expectations.
• Uses deep subject matter/functional expertise, influence and process skills to help internal/external customers and stakeholders identify and meet their high priority needs while considering cultural and diversity implications.
• Jointly develops practical implementation plans that consider cultural sensitivities with other accountable parties.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

As a Customer Experience Specialist, you’ll represent the account and interact with customers through inbound calls, emails, or live chat and ensure their account, product or service-related inquiries and concerns are addressed in a timely and efficient manner. You use empathy, patience, and passion, coupled with product knowledge to effectively resolve the customers’ needs. Your day will look like:

• Interacting with customers via live chat or email responding to various financial inquiries, concerns, or requests related to direct deposits, withdrawals, money transfer, disputes, funding or setting up an account, and discussing or promoting Account’s banking products and services.
• Explain, advise on and promote
• Current’s bank products and services to customers. ·       
• Reviewing and analyzing relevant transactions history and relating the information to the customer in a way that reconciles to their present account balance.        
• Correctly refer customer to other support team for any account-specific request or concern such as but not limited to:
  • Refund of monthly recurring charge                
  • Erors when cancelling an account
  • Phone number change
  • Waiving of fee
  • Expediting card request
  • Removal of funding sourceo   
  • Bank statement request
  • Account’s name correction
  • Downgrade or Re-activation request 
  • Instant deposit request
  • Unsuccessful transaction due to flagged, suspended, or under watchlist account.
  • App issue   
  • Transaction disputes
• Ensuring compliance with all internal controls and established policies and procedures.
• Developing deep technical knowledge and know-how on standard banking operations and procedures in the US and comply with various control and account protection measures.
• Following throughs and ensuring 100% fulfillment of commitment to customer.
• Handling customer and client interaction with due skill, care and professionalism.​·        
• Demonstrating strong verbal and written communication skills.
• Promoting and demonstrating Acquire’s values internally and externally.

Join the A-Team and experience the A-Life!

A SNAPSHOT OF YOUR ROLE

We are looking for an OS&D Coordinator to enhance the delivery experience and to provide delivery execution solutions to our accounts

• Taking inbound and outbound calls for customers to handle service issues regarding their mobility device and or account
• Understanding customer business challenges.
• Developing the solution and designing the architecture to solve the customer need.
• Establishing business cases and helping customers choose our solution.
• Provide excellent customer service
• Take ownership until issue is resolved
• Coordinating with order writers, engineer and customer to provision orders timely.
• Handle all calls with courtesy and professionalism
• Research required information using available resources
• Manage and resolve customer complaints 
• Achieve Sales Target

A BIT ABOUT YOU

• Must have good communication skills - Preferred Berlitz score of C1, min accepted a B2.
• Typing of 25 words a min.
• Minimum 6 months exp in a BPO, preferred 1 year in an Inbound/Outbound Voice Process (pref with Sales/Unsell/Retention/CX) experience.
• Customer Service background
• Proficient in English
• Excellent verbal and written communication skills
• Active listening skills
• Organizational skills
• Sound judgement
• Flexibility and adaptability
• Resilience and the ability to work under pressure
• Interest to interact with people 

WHAT SUCCESS LOOKS LIKE

• High customer satisfaction.
• Excellent feedback from customers.
• Achievement of KPIs.

WHAT WE VALUE

We are proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

• Collaboration: Brilliant jerks can be brilliant elsewhere.
• Impact: Do, get it done, create impact.
• Passion: Be positive, bring passion and energy.
• Transparency: A transparent team can help each with other.

Join the A-Team and experience the A-Life!

At Assistantly, we're dedicated to empowering businesses with global talent and creating strong partnerships between clients and our talented unicorns. We believe in transparency, kindness, and fostering an environment where everyone can achieve their full potential.

Be part of our dynamic