• Manage end-to-end recruitment process, including implementing diverse recruitment strategies with a strong focus on direct sourcing and leveraging proactive recruitment channels, posting of jobs on relevant job portals, supporting facilitating of interviews and candidate selection

• Provide day-to-day support on recruiting process and administer the requisition hiring activities on Applicant Tracking System

• Ensure all compliance and regulatory guidelines are met and that internal recruiting policy and practices are executed

• Deliver an amazing and positive candidate experience throughout the recruitment process

• Perform recruitment data collection and analysis

• Any other HR/Recruitment projects as assigned

The Governance, Risk, and Compliance (GRC) team member will be reporting to the Head of Information Security and is responsible for supporting and enhancing the organization’s efforts to ensure adherence to policies, regulatory requirements, and industry security best practices. This role involves coordinating, executing, and overseeing various tasks related to governance, risk management, and compliance to protect the organization's assets, reputation, and ensure operational effectiveness.

The GRC specialist will work together with the Security Operations Leader, Security Operations Engineer, and QIMA internal stakeholders to meet the objectives of the audit requirements, identify risks present in the group, and to assess non-conformities and non-compliance against the organization’s Information Security Management System Policy and align the remediation plan with target dates against the respective owners.

The GRC specialist must have a good understanding of the different security and data privacy laws and regulations and industry security best practices with the ability to apply these standards to the QIMA environment.

Key Responsibilities:

1. Governance:
   • Develop, implement, and maintain policies, procedures, and frameworks to support QIMA’s organizational governance objectives.
   • Foster a culture of security, compliance and ethical behavior within the organization.
   • Conduct regular assessments and audits of governance processes to identify areas for improvement.
2. Risk Management:
   • Identify, assess, and prioritize risks for remediation that may impact the organization’s operations and overall security posture.
   • Develop risk mitigation strategies and monitor their effectiveness, until closure.
   • Maintain a risk register and ensure all risks are documented, evaluated, and tracked.
   • Collaborate with various departments to create and implement risk management plans.
3. Compliance:
   • Stay up to date with changing regulations and assess their impact on the organization.
   • Work with the Data Privacy Office and Legal teams to ensure the organization complies with all relevant laws, regulations, and standards.
   • Conduct regular internal reviews and identify non-conformities against QIMA’s Information Security Management System Policy that needs to be addressed.
   • Deploy regular security awareness to all employees and work with training team for security trainings and programs to be delivered to QIMA.
4. Documentation and Reporting:
   • Maintain accurate records of GRC activities, including policy documents, risk assessments, and compliance reports.
   • Prepare and present reports on governance, risk, and compliance activities to senior management and the board of directors.
   • Document incidents and breaches and manage remediation actions.
5. Collaboration and Communication:
   • Liaise with Security, IT, Compliance, Legal, HR, and other departments and stakeholders to ensure cohesive compliance and risk management efforts.
   • Act as a point of contact for regulatory bodies, auditors and client security requirements.
   • Provide guidance and support to all QIMA employees on GRC-related matters.

• Prepares tax forms for Federal, State and International Compliance.
• Performs analysis and reconciliation of account balances, proposes simple reclassifications to assist in the year-end preparation of Consolidated Federal Form 1120 for AECOM and Subsidiaries including foreign related filings
• Calculates tax adjustments and sets up the corresponding tax provisions
• Maintains the rollforward of Tax related general ledger (GL) accounts by performing flux analyses and periodically reconciling end of period general ledger balances against provision numbers
• Reconciles Quarterly Consolidated Fixed Asset Rollforward against Additions/disposal or FA Cost Detail Report/Schedules for small entities
• Performs intermediate level processes within Tax Software
• Submits the tax returns to IRS through paper or electronic filing, and sends to external Joint Venture partners
• Tracks and maintains carry forward amounts such as NOLs, prior year overpayment and partners' book and tax capital accounts to assist with compliance and tax calculations
• Responds and addresses simple to moderately complex queries and requests from external Joint venture partners with the guidance of Senior Tax Compliance Specialist
• Completes research to support positions taken in the tax returns, recognizes and escalates project issues to senior team members
• Notifies Senior Tax Compliance Specialist of any IRS/State Notices received related to Tax Returns being prepared
• Works with accounting, finance, treasury, and relevant parties from different segment to gather financials, apportionment schedules, and supporting calculations to assist in the completion of projects assigned
• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.
• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures.
• Support selected simple process improvement initiatives to streamline processes.

This role is reporting to the Sales Support Team Lead. It is a full-time role, with a hybrid work arrangement (on as per need basis).

Operational :

• Process deals created by the sales team and process user purchases
• Perform verfications on deals (requirements and payment provided)
• Manage commercial account manager concerns
• Coordinate with relevant departments for requests provided by the sales team (bugs, trade materials, SKU requests)
• Accountable for operational commercial projects/tests required by the commercial verticals
• Manage sales CRM tools (Salesforce)
• Monitor and remind clients with recurring payments and help collect if necessary
• Perform outbound calls to ensure customer success
• Check market standing via liquidity test
• Support Philippine market

About the job

We want to fill this position with a hands-on and detailed individual who can support the needs of the business as we grow as an organization with various revenue channels and payment methods.

Your assignment

• Record import related transactions/invoices in accounting system and reconcile with payments and bank statements.
• Liaise with banks and vendors on payment related enquires
• Reconciliation of GL accounts, vendor balances and archive Accounting documents
• Assist in recording of journal entries in the accounting system and support in general accounting functions and tax reporting requirements
• Other ad hoc task as assigned

This role is responsible for managing all official project documents for internal and external stakeholders. The role is expected to implement and manage the Document Management System while providing quality assurance measures according to company policy and procedures and project requirements. The role will be reporting to the Project Controls Manager in Manila.

• Provide document management and project controls support including but not limited to receipt, inventory, audit, tracking, storage, retrieval, and distribution of both classified and unclassified electronic, paper, and other media project data and documents according to company policy, and proper procedures for the projects.
• Maintain general and technical documents and periodical subscriptions related to projects, with the use of internal document control systems or client-specific tools.
• Coordinate with Project Managers and IT/Records Management on the proper methods of protection for project records and make recommendations on media, rotation, and procedures.
• Manage the setup and maintenance of document control/records management for multiple projects and Project Managers.
• Escalate issues and recommend resolutions to the Team Lead for timely resolution.
• Perform moderately complex tasks in compliance with service level agreements, processes, policies, and procedures.
• Propose alternatives to identified issues and assist in investigating and resolving common and unusual issues.
• Contribute to various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Contribute specialized expertise to different assigned projects and may provide key updates to the Team Lead and Manager.

Minimum Requirements:

• Bachelor’s degree in engineering, architecture, construction, or related technical field
• At least 4 years of relevant experience in the Engineering or Construction industry
• Intermediate proficiency in MS Office tools
• Experience with Technical Document Control Management software (e.g. SharePoint, BluBeam, Unifier, Documentum EDMS, Aconex EDMS, Prolog, Procore)

Attributes: 

• Ability to effectively communicate and collaborate with a varied audience and internal and external customers. (Communication)
• Ability to identify and resolve simple to moderate with the ability to provide resolution alternatives by following defined policies and procedures. (Problem Solving)
• Ability to clearly define objectives and set targets for the team that are consistent with and compliant to service delivery agreements, key performance indicators, and policies (Planning and Organizing)
• Ability to be thorough and meticulous in completing assigned tasks and identifying errors, duplicates, & discrepancies through defined methods. (Attention to Detail)
• Ability to maintain good customer relationships with the ability to suggest ways to improve customer support customer experience (Customer Service)

The role is responsible for developing project plans and schedules based on contractual agreements. The role will be monitoring and creating reports to ensure that the progress and resources are aligned with the overall project plan and are communicated to relevant stakeholders. The role will be reporting to the Project Controls Manager in Manila and the project point of contact

•  
• Develop project plans and schedules and monitor progress and resource use to ensure alignment with the overall project plan.
• Work closely with project managers and other stakeholders to create efficient workflows, identify potential risks, and develop contingency plans.
• Assists in the development and assessing the reasonableness of the proposed schedule durations, cost loading, activity coding and work breakdown structure (WBS).
• Manage the development, updating, and monitoring of schedules and preparing status reports and staffing curves, in alignment with the scope of work and resources, including subcontractors and consultants, planned to execute scope.
• Read and understand client contracts and subcontracts; particularly as related to scope, schedule, budget, and risk. Coordinate with project manager/lead to ensure all procedures are in place to meet contractual requirements
• Able to cost load, resource load schedules, and perform schedule risk analysis.
• Expert ability to develop critical path method (CPM) schedule logic for engineering, procurement, and construction as well as command of cornerstone scheduling system.
• Analyzing contractor critical path method (CPM) schedules for delays, inefficiencies providing dispositions due to site conditions, inefficiencies, and delays.
• Knowledgeable of scope control and change management and has demonstrated ability to incorporate directed changes into schedule baseline and review/recommendations of consequential impact.
• Familiar with cost analysis and forecasting, cashflow reporting as it relates to planning and scheduling.
• Maintain the planning updates, applying engineering, procurement, and construction terminology, concepts, and relationships.
• Create reports to communicate project status to all levels of project and company management and the client.
• Analyze, evaluate, and forecast current status against an established baseline schedule. Assess the impacts of design or construction changes and schedule slippages.
• Review project scope and determine all contractual deliverables have been met.
• Participates in and at times leads project planning and scheduling review meetings.
• Performing time impact / claims analysis and prepare reports and recommendations during project execution.
• Escalate issues and recommend resolutions to the Team Lead in a timely manner. May support junior members of the team in addressing routine issues within the assigned processes.
• Perform moderately complex tasks in compliance with service level agreements, processes, policies, and procedures.
• Contribute to various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Contribute specialized expertise to different assigned projects and may provide key updates to the Team Lead and Manager.

Minimum Requirements:

• Bachelor’ degree in engineering, architecture, construction, or related technical field
• At least 8 years of relevant professional experience in Project Management
• Proficient with MS Project and Primavera P6 Professional software
• Intermediate proficiency in MS Office tools
• Knowledgeable in project management tools and software
• Prior experience working with an engineering, construction management, or related field

Attributes: 

• Ability to effectively communicate and collaborate with a varied audience and internal and external customers. (Communication)
• Ability to identify and resolve simple to moderate with the ability to provide resolution alternatives by following defined policies and procedures. (Problem Solving)
• Ability to gather, integrate, validate, and analyze relevant data to develop resolutions, findings, and recommendations (Analytical Thinking)
• Ability to clearly define objectives and set targets for the team that are consistent with and compliant with service delivery agreements, key performance indicators, and policies (Planning and Organizing)
• Ability to be thorough and meticulous in completing assigned tasks and identifying errors, duplicates, & discrepancies through defined methods. (Attention to Detail)

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.​

Key Responsibilities​

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.​
• Actively process, stock and replenish garments on the sales floor and in the stock room.​
• Open, unpack, and label merchandise with security tags.​
• Support customer purchases and returns in the register.

• Performs professional level accounting support, related to moderately complex accounting tasks. 
• Has a proven ability to apply professional concepts in a productive, consistent manner.
• Maintains records according to generally accepted accounting practices. 
• Performs audits and generates special financial reports as needed. 
• Works under moderate supervision of daily work.

The role is responsible for Subcontract Administration as part of the Source-to-Pay Team in Manila. 

• Prepare, review, verify, approve, and execute subcontracts under direct supervision.
• Issue Purchase Orders and Change Orders
• Maintain subcontract and procurement documentation.
• Follow and enforce procurement-related policies and procedures; maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Understand subcontracting terminology for application in day-to-day tasks.
• Assist Project Managers/project team in preparation of Purchase Requisitions (Subcontract Admin Form)
• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
• Perform simple but varied tasks in compliance with service-level agreements, processes, policies, and procedures.
• Assess identified issues and collate documentation to investigate and resolve common and recurring issues. 
• Support selected simple process improvement initiatives to streamline processes.

The ideal candidate will develop relationships with key accounts to maximize revenue and client retention. You act as a consultant by developing account strategies that provide the greatest opportunities to drive revenue.

• Create & identify partnership opportunities based on multi-department objectives.
• Plan, implement, and manage partnership campaigns which require cross-functional collaboration (such as marketing, commercial, legal and finance).
• Build and maintain strong relationships with internal stakeholders to allow smooth negotiation of partnership resources.

Reporting to the Channel Sales Information Lead, the Sales Information Analyst is responsible for collecting, processing, synthesizing, and analyzing sales data for the use of the TCM, Sales, CMII, Brand Category Mktg, Finance, and Supply Chain teams.

1. Data Collection and Validation:

• Collect, validate, and maintain accurate sales data from various sources, including internal databases and external platforms.
• Implement data quality checks and validations to ensure data integrity and reliability.

2. Data Analysis and Reporting:

• Conduct in-depth analysis of sales data to identify trends, patterns, and opportunities.
• Generate regular reports to communicate key performance indicators (KPIs) to stakeholders.
• Provide insights and recommendations based on data analysis to support strategic decision-making.

3. Process Optimization:

• Identify opportunities for streamlining data management processes and improving efficiency.
• Implement best practices for data governance and data management within the Trade Channel Marketing team.

4. Cross-Functional Collaboration:

• Collaborate with other departments, including sales, and finance, to ensure seamless communication and alignment of data-related activities.
• Work closely with the team to provide data support for trade marketing initiatives of the marketing team.

The Veterinary Service & Training Specialist is responsible for providing technical support to Sales and Farm customers in terms of disease control and swine/poultry management to help maintain customers and generate sales.

DUTIES AND RESPONSIBILITIES:

Technical Support to Farm Segment
A. Prospecting Phase

1. Provides assistance to Territory Business Manager for large farm and other Territory Business Managers in assessing the health status of animals of a potential farm customer.
2.  Conducts profiling based on data gathered from actual farm performance parameters of potential farm customers and compare it with the existing and acceptable performance standards.
3.  Analyzes and assess the data gathered on the herd/flock health status to identify the veterinary needs of the prospect farm customer.
4. Makes recommendations based on the identified needs of the potential customer.
5. Works with the Territory Business Manager for large farm and other Territory Business Managers in preparing a plan of engagement to prospect customer based on the data gathered.
6.  Assists the Sales team during product presentation and product launching.

B. Trial Phase

1. Uses the data gathered as input when doing feeding trials in relation to diseases or specific needs identified in particular farm.
2.  Works with the Nutrition Services & Training Specialist in the design, cascade and implementation of trial protocols when doing feeding trials.
3. Creates reports and status updates on current feeding trials.

C. Maintenance Phase

1.  Assists in the identification of strategies and tactics on how to develop and maintain a farm account.
2. Herd/Flock health status monitoring of farm customers which covers the general health status of the farm, feed performance, disease occurrence and doing necropsies as an aid in determining cause of diseases and mortalities.
3. Prepares a report on status of farm customer after farm visits can be general or based on specific cases/complains or situations.
4. Conducts training and seminars for farm personnel or technicians on swine/poultry management.
5. Offers solutions regarding farms’ health-related concerns, and if necessary recommend vaccination programs and medication regimens.
6. Helps in the diagnosis of a disease by submitting sample specimens to a regional/national animal disease diagnostic laboratory as necessary.

Technical Support to Distribution Market Segment

1. Provides technical assistance to Agri-Centers’ customers in solving animal health-related issues, recommend appropriate vaccination and medication programs.
2. Conducts training & seminars on swine/poultry diseases and management which can include current customers, prospect customers and Animal Production Specialists.
3. Assists Sales team during product launch to Agri-centers and distributors.

Technical Training to Sales Team

1. Equip the Sales team with basic knowledge and technical know how on swine / poultry management through training.
2. Conduct assessment of Territory Business Managers and APS in order to identify their training needs on technical competencies at least once a year.
3. Formulate / design and execute training programs for TBMs based on the assessment and identified training needs.
4. Do re-evaluation by doing annual assessment to determine the effectiveness of the training programs conducted to further address if there are still deficiencies.

Other Duties

1. Performs other job-related duties as assigned.

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

Responsibilities: 

• Perform moderately complex tasks that support multiple and varied projects in compliance with the contract, service level agreement, define methodologies, and procedures
• May need to provide guidance to junior members of the team
• Reviews project financials for accurate revenue recognition
• Perform in-depth project analysis and provide recommendations based on findings
• Provide analysis, resolutions, and recommendations for moderately complex process improvements and technical issues through existing technical procedures and methodologies
• Support the Team Lead/Manager in handling escalations and managing disputes related to project financials
• Maintains and prepares SOP/DTP of current processes and the incorporate documentation updates
• Participate in audit-related activities and prepare audit responses
• May support junior members of the team in addressing routine issues within the assigned processes
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager

DUTIES AND RESPONSIBILITIES

Functional Support

• Work with end-users to analyze, design, construct, and implement SAP applications in support of regular business operations
• Work as a system analyst with key personnel to help define user needs and design or recommend solutions
• Document applications and provide cross-functional training as needed
• Maintain liaisons with business and 3rd Party consultants and internal IT team for the resolution of SAP issues
• Assist and support in the system roll-out and implementation
• Perform and maintain functional configuration to ensure that the system is working properly
• Works with functional business areas to build Business Cases for system enhancements or improvement
• Develop plans and implement related to SAP improvements
• Responsible for the fulfillment of  Service Request and Incidents in coordination with the subject matter experts and 3rd party consultants
• Troubleshoot incidents and problems encountered by the users and provide recommendations to improve the process
• Prepare appropriate procedures and documentation to hand off support to users

Project Management

• Deliver projects according to approved project management standards to ensure the agreed scope, schedule, budget, and objectives are met
• Prepare and submit regular status reports to relevant stakeholders, indicating tasks completed, risk assessment, issues encountered, and other items requiring management action

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

• Perform routine and assigned tasks that support ongoing projects in compliance with the contract, service level agreement, define methodologies, and procedures.
• Assist in reviewing projects for accurate revenue recognition.
• Support data gathering and report generation requirements to support various reporting requirements for each project.

• Escalate identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform multiple routine tasks in compliance with service level agreement, process, policies, and procedures.
• Gather information and documentation to assist in investigating and in resolving issues within the assigned process.
• Perform POOL transactional task and provide assistance in resolving employee center tickets.

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

Responsibilities: 

• Perform moderately complex tasks that support multiple and varied projects in compliance with the contract, service level agreement, define methodologies, and procedures
• May need to provide guidance to junior members of the team
• Reviews project financials for accurate revenue recognition
• Perform in-depth project analysis and provide recommendations based on findings
• Provide analysis, resolutions, and recommendations for moderately complex process improvements and technical issues through existing technical procedures and methodologies
• Support the Team Lead/Manager in handling escalations and managing disputes related to project financials
• Maintains and prepares SOP/DTP of current processes and the incorporate documentation updates
• Participate in audit-related activities and prepare audit responses
• May support junior members of the team in addressing routine issues within the assigned processes
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

• Contact and engage potential vendors: The Inside Sales Executive will be responsible for making calls to inbound leads and engage with potential vendors in meaningful dialogues that open up opportunities. They will consistently make a good first impression, effectively communicate the benefits of foodpanda's premium product, and negotiate contracts with partner restaurants.
• Exceed sales goals: The Inside Sales Executive will play a crucial role in driving volume sales and achieving performance-based goals, both as an individual and as part of a team. They will be motivated to over-achieve sales targets and contribute to the continuous growth of foodpanda. Sales incentives will be offered to reward exceptional performance.
• Provide market expertise and recommendations: As a local market expert, the Inside Sales Executive will gather feedback from partner restaurants and provide valuable recommendations for improvements to management. They will have a good understanding of the food market, proactively engage with quality vendors and stay updated on the latest developments in order to effectively contribute to foodpanda's success.

What does the Senior Data & Analytics BI Development Specialist opportunity look like for you?

You will play a pivotal role in the development and maintenance of interactive client, investor and operational team facing dashboards using Tableau, Power BI and other visual analytics tools. You will work closely with clients and senior stakeholders to capture their BI requirements, conduct data analysis using SQL, Python (or other open-source languages), and visualise the insights in an impactful manner.

Tasks (what does the role do on a day-to-day basis)

• Engaging with external clients, vendors, project reps, internal stakeholders from operations as well as client services teams to understand their analytics and dashboard requirements and interpret them into technical specifications
• Creating and maintaining high-level database and model architecture of the BI solution recommending best practice
• Conducting in-depth exploratory data analysis and define business critical features
• Working with key teams within Group Technology to get appropriate access and infrastructure setup to develop advanced visualisations (BI dashboards)
• Creating and optimize SQL Server stored procedures, views, queries as well as queries from multiple data sources to efficiently and effectively retrieve data from databases, employing the fundamentals of dimensional data modelling
• Designing and creating advanced and robust Data Solutions to develop best practice data warehouse solutions that support business analytics asks
• Creating, maintaining and document the different analytics solution processes created per project worked on
• Resolving IT and Data Issues. When database issues arise or support requests come in through Azure DevOps or the help desk, BI Developers are expected to work to resolve these problems. This requires a good understanding of legacy solutions and issues.
• Ensuring updates to Azure DevOps items, help desk tickets and work in progress are well communicated and escalations regarding the support being provided is kept to a minimum

• Leadership - Delegate and review team’s tasks properly, promote the improvement of team’s mindset in order to deliver efficient engagement with customers and collaboration with other stakeholders internally.​

• Sales Analysis and Reporting - Provide various daily and monthly sales report, monitor the report of budget and sales data analysis and responsible for the authorization of SAP key user.​

• System and Process Enhancement - Implement process enhancement and improve productivity and maintain pricing, promotion / discount scheme on system. ​

• Project Management - Spearhead special projects as assigned and acts as process expert of the Country Sales Organization.​

• Sales & Logistics Support - Manage stock management and monitor back order, collaborate with logistics team for warehouse productivity improvement like VAS, customer complaints and posting of invoice in lead-time.​

This role will primarily support the completion of month-end activities by preparing, analyzing, and reporting simple financial transactions and information.

• Ensure timely and accurate completion of journal entries, month end activities, and reports.
• Perform Zerorized AP entries to create vouchers for project codes.
• Create accruals and prepayments schedules.
• Generate system generated to support the month end activities.
• Assist with investigations concerning about financial transactions affecting the general ledger.
• Analyzes reports for trends, variances and movements
• May assist in audit-related requirements.
• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures.
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.
• Support selected simple process improvement initiatives to streamline processes.

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

Responsibilities: 

• Perform moderately complex tasks that support multiple and varied projects in compliance with the contract, service level agreement, define methodologies, and procedures
• May need to provide guidance to junior members of the team
• Reviews project financials for accurate revenue recognition
• Perform in-depth project analysis and provide recommendations based on findings
• Provide analysis, resolutions, and recommendations for moderately complex process improvements and technical issues through existing technical procedures and methodologies
• Support the Team Lead/Manager in handling escalations and managing disputes related to project financials
• Maintains and prepares SOP/DTP of current processes and the incorporate documentation updates
• Participate in audit-related activities and prepare audit responses
• May support junior members of the team in addressing routine issues within the assigned processes
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager

• Manage and enhance the work relationship with owners, directors, and other stakeholders of our biggest restaurant partners in the country
• Negotiate for our restaurant partners’ participation to our promotions, marketing campaigns, and other commercial projects and initiatives
• Strategize with our restaurant partners  for the continuous growth of their foodpanda orders
• Educate our restaurant partners with the best practices to maximize their sales and operations in foodpanda
• Serve as the SPOC for escalations from our restaurant partners
• Ensure that our restaurant partners are able to maintain the best customer experience for their branches in foodpanda