The role is responsible for delivering a strong candidate flow to meet company requisitions, supporting the development of recruitment plans and strategies, and performing talent acquisition activities in compliance with relevant regulations, policies, and procedures. The role will primarily focus on positions within the ANZ regions

• Perform talent acquisition activities for the assigned region, including managing simple to complex requisitions, while maintaining a consistent and positive experience for both candidates and stakeholders.
• Leverage talent acquisition expertise to maintain the TA lifecycle and develop a strong and healthy candidate pipeline.
• Perform data gathering activities and develop relevant market scans and talent maps for recruitment strategy planning.
• Provide key updates to operations stakeholders on requisition status, timelines, and projects/hiring plans as needed. Leverage stakeholder feedback and other resources to improve processes, enhance the client experience, and increase productivity.
• Participate in recruitment meetings with recruitment partners to identify requisition requirements, and support in creating sourcing strategies in alignment with company standards and practices.
• Maintain recruitment data and perform data management activities to ensure the accuracy of information in the company’s applicant tracking system (Smart Recruiters), supporting reporting needs.
• Escalate issues and recommend resolutions to the Team Lead. May support junior members of the team in addressing routine issues within the assigned processes.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager.

• Contact and engage potential vendors: The Inside Sales Executive will be responsible for making calls to inbound leads and engage with potential vendors in meaningful dialogues that open up opportunities. They will consistently make a good first impression, effectively communicate the benefits of foodpanda's premium product, and negotiate contracts with partner restaurants.
• Exceed sales goals: The Inside Sales Executive will play a crucial role in driving volume sales and achieving performance-based goals, both as an individual and as part of a team. They will be motivated to over-achieve sales targets and contribute to the continuous growth of foodpanda. Sales incentives will be offered to reward exceptional performance.
• Provide market expertise and recommendations: As a local market expert, the Inside Sales Executive will gather feedback from partner restaurants and provide valuable recommendations for improvements to management. They will have a good understanding of the food market, proactively engage with quality vendors and stay updated on the latest developments in order to effectively contribute to foodpanda's success.

This role will primarily be responsible for maintaining account reconciliations which includes preparation and analysis of assigned accounts.

Responsibilities and Duties: 

• Perform moderately complex balance sheet account reconciliation activities.
• Ensure accurate and timely preparation and review of account reconciliations.
• Timely and accurate reporting of reconciling items for correction and adjustments prior to filing SEC reports.
• Timely and accurate reporting of aged reconciliation variances to assist with corrections in the general ledger.
• Analyze data to resolve reconciling items and variances and to address queries on accounts movements.
• Ensure reconciliations are prepared and reviewed in compliance with Sarbanes-Oxley, internal policies, audit procedures and regulations.
• Escalate issues and recommend resolutions to the Team Lead for timely. May support junior members of the team in addressing routine issues within the assigned processes.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform moderately complex tasks in compliance with service level agreement, process, policies, and procedures.
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues.
• Contribute in various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Participate in audit-related activities.
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager.

We are looking for a Accounts Payable Specialist to join our growing team in Finance that is based in our shared service center in the Philippines!

Responsibilities

• Perform 3-way matching in SAP for all incoming invoices
• Ensure the daily operational activities are performed and delivered within SLAs
• Work closely, coordinate and collaborate with internal and external stakeholders
• Smooth and proper handling of stakeholder inquiries
• Maintain proper documentation and record keeping with accuracy and integrity
• Other AP-related processes
• Ad-hoc finance or administrative support to the finance team

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.​

Key Responsibilities​

• Provide great customer experience.​
• Fold, hang, display, and merchandise garments to maximize selling opportunities.​
• Actively process, stock and replenish garments on the sales floor and in the stock room.​
• Open, unpack, and label merchandise with security tags.​
• Support customer purchases and returns in the register.​

​

The role is responsible for developing project plans and schedules based on contractual agreements. The role will be monitoring and creating reports to ensure that the progress and resources are aligned with the overall project plan and are communicated to relevant stakeholders. The role will be reporting to the Project Controls Manager in Manila and the project point of contact.

• Develop project plans and schedules and monitor progress and resource use to ensure alignment with the overall project plan.
• Work closely with project managers and other stakeholders to create efficient workflows, identify potential risks, and develop contingency plans.
• Assists in the development and assessing the reasonableness of the proposed schedule durations, cost loading, activity coding and work breakdown structure (WBS).
• Manage the development, updating, and monitoring of schedules and preparing status reports and staffing curves, in alignment with the scope of work and resources, including subcontractors and consultants, planned to execute scope.
• Read and understand client contracts and subcontracts; particularly as related to scope, schedule, budget, and risk. Coordinate with project manager/lead to ensure all procedures are in place to meet contractual requirements
• Able to cost load, resource load schedules, and perform schedule risk analysis.
• Expert ability to develop critical path method (CPM) schedule logic for engineering, procurement, and construction as well as command of cornerstone scheduling system.
• Analyzing contractor critical path method (CPM) schedules for delays, inefficiencies providing dispositions due to site conditions, inefficiencies, and delays.
• Knowledgeable of scope control and change management and has demonstrated ability to incorporate directed changes into schedule baseline and review/recommendations of consequential impact.
• Familiar with cost analysis and forecasting, cashflow reporting as it relates to planning and scheduling.
• Maintain the planning updates, applying engineering, procurement, and construction terminology, concepts, and relationships.
• Create reports to communicate project status to all levels of project and company management and the client.
• Analyze, evaluate, and forecast current status against an established baseline schedule. Assess the impacts of design or construction changes and schedule slippages.
• Review project scope and determine all contractual deliverables have been met.
• Participates in and at times leads project planning and scheduling review meetings.
• Performing time impact / claims analysis and prepare reports and recommendations during project execution.
• Escalate issues and recommend resolutions to the Team Lead in a timely manner. May support junior members of the team in addressing routine issues within the assigned processes.
• Perform moderately complex tasks in compliance with service level agreements, processes, policies, and procedures.
• Contribute to various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Contribute specialized expertise to different assigned projects and may provide key updates to the Team Lead and Manager.

We’re looking for a highly driven and motivated Specialist, R2R Service Delivery to be part of our Shared Service Centre (SSC) and provide end-to-end accounting services in compliance with Group policies, International Financial Reporting Standards (IFRS) and local GAAP to be based in the Philippines.
Responsibilities:
The Specialist, R2R Service Delivery will report to the R2R Service Delivery Lead (SDL). Based at foodpanda’s Shared Service Centre in the Philippines, the R2R Specialist will be responsible for maintaining full set of accounts and monthly General Ledger closing using SAP system.
To be successful at delivering value to our stakeholders and team members, you are required to be nimble, be able to multitask, constructively challenge the status quo and collaborate/ communicate effectively across all geographies. Your primary deliverables/ responsibilities include:

• Preparation and posting of journals in SAP for the assigned entities in accordance with local GAAP, IFRS and Group Reporting policies and in-line with the established Service Level Agreements (SLAs).
• Ensure that month-end closing tasks are completed in a timely manner and Group’s month-end closing timelines are met consistently.
• Ensure that intercompany (IC) postings are validated and correctly posted in SAP and IC balances are reconciled with counterparties on a monthly basis.
• Coordinating with finance and business operation teams on financial data and reports and recording transactions, ensuring completeness & timeliness of entries booking.
• Ensure accuracy, completeness, timeliness, and data integrity of all financial data.
• Provide in-depth analysis on Revenue and Costs for regional FP&A team during month-end reviews.
• Work with Regional/ Central Accounting and Controlling teams to clarify and perform in-depth analysis on monthly Financial Statement and Consumer Reconciliation reviews.
• Maintain and update asset/ liabilities reporting trackers such as receivables/ payable aging report, accruals and prepayment listing, Fixed Assets listing as required.
• Perform account reconciliations, including, bank reconciliations, balance sheet accounts, etc., and resolve the reconciling items in a timely manner.
• Respond to in-market queries and post accounting adjustments as required.
• Provide support during Group audit reviews, local Statutory audit, and internal audits.
• Continually standardize, automate, streamline, and proactively improve current reporting, finance operational and accounting processes to improve efficiency in financial reporting.
• To be involved in implementation of any system improvement projects.
• Perform all other related tasks that may be assigned from time to time by the SDL.

Job Description

• Manage and enhance the work relationship with owners, directors, and other stakeholders of our biggest restaurant partners in the country
• Negotiate for our restaurant partners’ participation to our promotions, marketing campaigns, and other commercial projects and initiatives
• Strategize with our restaurant partners  for the continuous growth of their foodpanda orders
• Educate our restaurant partners with the best practices to maximize their sales and operations in foodpanda
• Serve as the SPOC for escalations from our restaurant partners
• Ensure that our restaurant partners are able to maintain the best customer experience for their branches in foodpanda

• Support in projecting a sell-out demand forecast for assigned category group on a bi-monthly basis:

1. Setting a clear subcategory-level baseline per store
2. Analyzing marketing campaign uplifts from previous period
3. Quantifying potential loss sales from unavailability issues
4. Updating campaign uplifts from the latest marketing plan

• Participate and drive in S&OP forecast meetings
• Monitor sales performance daily per category per store
• Closely work with supply planning associate to drive adjustments on plan
• Assist in projecting current month performance by using historical benchmarks
• Prepare and update monthly & weekly forecasting files and KPI reports based on actuals
• Identify slow-moving SKUs and flag to stakeholders to drive action
• Work with inventory controller on identifying stocks for balancing across warehouses
• Own the category group by being on-top of issues related to overall S&OP especially in ordering,availability, or forecasting
• Be able to work cross-functionally to assist in projects, drive action, or resolve issues
• Other tasks that may be relevant to the function

This role will primarily support the completion of month-end activities by preparing, analyzing, and reporting simple financial transactions and information.

• Ensure timely and accurate completion of journal entries, month end activities, and reports.
• Perform Zerorized AP entries to create vouchers for project codes.
• Create accruals and prepayments schedules.
• Generate system generated to support the month end activities.
• Assist with investigations concerning about financial transactions affecting the general ledger.
• Analyzes reports for trends, variances and movements
• May assist in audit-related requirements.
• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures.
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.
• Support selected simple process improvement initiatives to streamline processes.

Responsibilities 

• Represent foodpanda as an ambassador, develop a trusted advisor relationship with existing key retail/FMCG brands, act as the lead point of contact for your portfolio of partner vendors
• Activate set of services (compliance performance, promotional deals, online marketing packages etc.) to facilitate portfolio & revenue growth; meet or exceed goals for account retention, development and maintenance.
• Work with our strategic accounts to develop their online strategy and operations to maximize their earnings from foodpanda shops
• Understand the issues and pain points facing our strategic accounts and research and execute scalable solutions
• Communicate clearly the progress of monthly/quarterly initiatives
• Ensure timely and successful delivery of our solutions according to partner vendors’ needs and objectives
• Work closely across Content, Sales and Marketing teams for front-end enhancements, campaign participation and demand generation

Requirements 

• At least 3 years’ experience in sales or account management role 
• Ability to analyze and draw inferences from data
• Experience in delivering client-focused solutions based on partner vendors’ needs
• Detail-oriented with proven ability to manage multiple projects at a time
• Great communication and interpersonal skills
• Self-motivated and goals oriented
• Proficiency in English
• Knowledge in the use of Salesforce preferred

What we offer 

• foodpanda Philippines is a Great Place to Work Certified! You are assured to be joining a dynamic, fun, and an amazing work environment!
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• We recognize top performers, welcome our newbies, and share good food!
• Competitive package, allowances, food perks, Insurances, learning and development opportunities and more!

Do you love food and convenience put together? Then you will definitely love foodpanda!

foodpanda brings good food into the everyday, whether delivering on our signature pink bikes or serving insights into the newest food trends and showcasing local favorite restaurants. We operate in 12 countries worldwide. Through the energy of our riders and the teams in all of our office spaces, we connect lovers of food to our brilliant partner restaurants. We're changing the way food delivery is viewed and experienced worldwide.

We are the leading online food delivery service in the Asia-Pacific region with a wide variety of restaurant options. Operated by Delivery Hero, the global leader in the food delivery industry, processing over 1 million orders everyday and is operating in 40+ markets in the world, with 17,000 employees and approximately 200,000+ restaurant partners.

This doesn't happen without our awesome people. We are looking for a Billing and Payment Associate to join our growing team in Finance!

What’s on the menu for you to do:

• Support APAC market.
• Assist on executing daily, weekly, and monthly billing and invoicing and payments.
• Reconcile billing and payment discrepancies and ensuring data validity, accuracy, and completeness.
• Review and upload additional charges to contract partners.
• Billing team point person for vendor escalations.
• Support on month end closing activities.
• Proactively engage and collaborate with local & regional teams to solve operational issues and problems with speed and quality
• Participate in further improvement and optimization of processes
• Updates job knowledge by participating in educational opportunities
• Be able to train team members
• Ensure that team's action items are resolved within SLA

What do you bring to the table?

• Bachelor's Degree in Accountancy or any business-related course.
• At least 3 years of experience in General Accounting
• Knowledge of general accounting principles, regulatory standards and compliance requirements
• Strong affinity with different systems like Salesforce, SAP, SQL, Google Studio, and other Business Intelligence tools,
• Proficiency in MS Office, especially Excel, including the ability to operate computerized accounting and spreadsheet programs.
• High degree of accuracy, attention to detail and confidentiality
• Excellent analytical, problem solving and decision-making and data entry skills
• Above average verbal, listening and written communication skills
• Effective planning, organizational, stress, and time management skills
• Sense of urgency and ability to meet deadlines
• Ability to work independently or within a team

What we have for you:

We have a steep learning curve and because of that, not a day is boring here! This is a place for those looking for challenges, learning and fast growth. You will experience the start-up environment in a stable global organization

When food marries tech -it’s just a promising industry

• We have a vibrant and international team with diverse backgrounds
• This is a brand with competitive employees in an all hands on deck environment!
• We recognize top performers, welcome our newbies, and share good food!

Up for challenge? Apply now.

The Import-Export Specialist is responsible for managing and monitoring all import and Export shipments.
He/ She is also responsible in making sure of compliance to the Customs rules and regulations, and verifies all required payments related to Food Group Importation & Exportation.
He/ She should also make sure to form relationships in the relevant government departments and shipping lines based out of Manila.

IMPORT:
1. Monitors all imported shipments and update the Shipment monitoring file on time
2. Ensures that the deliveries will arrive on time and will not cause any run-out of the
materials
3. Checks arrival of the vessel with forwarders, brokers, or shipping lines
4. Coordinates with the broker/ trucker on the delivery schedule
5. Coordinates with Pilmico and AEV Treasury for the payment of international trade
transaction and also the BOC duties and taxes
6. Ensures the correct application for Import Permit for all indent items, especially the raw
materials prior vessel departure on the country of origin
7. Provides documents for DA-AFMA, BIR-ATRIG & FDA Certificate application
8. Monitor Applies/ renews accreditation with different government agency
9. Repeatedly updates and coordinates daily with warehouse on the delivery schedule
10. Ensures the renewal for AMO – Importer’s Accreditation on time/ prior expiration
11. Updates daily Shipment Monitoring report
12. Check completeness and correctness of the import shipping documents and their contents (i.e. consignee’s details)
13. Creates a folder for each importation shipment that contains all relevant documents.
14. Ensures that all documents are properly labeled and stored for safekeeping and audit
purposes
15. Gives the scanned copy and original shipping documents to brokers for customs processing
16. Reviews and endorses for approval the estimate computation of duties and taxes sent by brokers
17. Checks and endorses for approval the payment to suppliers based on the commercial
invoice and payment terms
18. Coordinates with broker the customs processing and fast release of imported shipments
19. Coordinates with Procurement for the pickup and arrangement of EXW and FOB shipments of their orders
20. Sends arrival notice to the relevant stakeholders – warehouse & logistics, production, and procurement teams, 1-2 weeks’ prior vessel arrival and updates the same for any possible change of schedule
21. Updates the Estimated Incidental Charges file.
22. Ensures that team leaders are made aware in advance of a potential occurrence of
demurrage or detention event
23. Works with Pilmico teams in the surrounding countries for seamless importation of
materials
TRADING:
24. File and submit pre-importation documents as required by Landbank and NFA
25. Proper documentation and monitoring of contracts, proforma invoices, and shipping
documents
26. Apply SPS import clearance
27. Monitor bookings of the forwarders for FOB shipments
28. Check completeness of shipping documents and consignee’s details
29. Endorse to Landbank the original documents for payment to supplier
30. Monitor ETD and ETA schedule of shipments
31. Apply for Import Permit from NFA once documentary requirements are completed

32. Coordinate with broker for customs processing and release of shipments
33. Submit post-importation documents as required by Landbank and NFA
EXPORT:
34. Receive and save soft copy of Application for Food Export and Commodity Clearance in a flash drive for FDA sent by the Export group
35. Submit the application form at FDA
36. Get the Food Export and Commodity Clearance at FDA three (3) to five (5) days after
submission at FDA
37. Once received, send scanned copy to Export group and the original be sent via courier
38. Payment for the registration of new brands at FDA

This role will primarily support the completion of month-end activities by preparing, analyzing, and reporting moderately complex financial transactions and information.

Responsibilities: 

• Ensure timely and accurate completion of journal entries, month end activities, and reports.
• Perform and review Zerorized AP entries to create vouchers for project codes.
• Create and review accruals and prepayments schedule.
• Review system generated reports to support the month end activities.
• Analyzes reports for trends, variances, and movements
• Conduct data gathering and investigation about financial transactions affecting the general ledger
• Provide information and supporting documentation required by audit queries
• Escalate issues and recommend resolutions to the Team Lead for timely. May support junior members of the team in addressing routine issues within the assigned processes.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform moderately complex tasks in compliance with service level agreement, process, policies, and procedures.
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues.
• Contribute in various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Participate in audit-related activities.
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager.

This role will primarily support the completion of month-end activities by preparing, analyzing, and reporting simple financial transactions and information.

• Ensure timely and accurate completion of journal entries, month end activities, and reports.
• Perform Zerorized AP entries to create vouchers for project codes.
• Create accruals and prepayments schedules.
• Generate system generated to support the month end activities.
• Assist with investigations concerning about financial transactions affecting the general ledger.
• Analyzes reports for trends, variances and movements
• May assist in audit-related requirements.
• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures.
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.
• Support selected simple process improvement initiatives to streamline processes.

Reporting to the Trade Channel Marketing Manager, the Channel Sales Information Lead  is responsible for collecting, processing, synthesizing, and analyzing sales data for the use of the TCM, Sales, CMII, Brand Category Mktg, Finance, and Supply Chain teams.

1. Monitor sales and offtake performance of brands and products by trade channel and routes-to-market.
2. Provide sales and trade channel information such as brand product sales, offtake, and inventory levels, to the sales and marketing team.  This includes operations information such as revenues, costs and profit by channel, and/or retail branch/ point.
3. Share analyses and insight in order to improve channel sales and offtake performance to optimize the efforts of the sales and marketing teams.
4. Develop and improve the sales information processes of the team.
5. Report competitor activities, such as pricing and promotions to the sales and marketing team.

• Contact and engage potential vendors: The Inside Sales Executive will be responsible for making calls to inbound leads and engage with potential vendors in meaningful dialogues that open up opportunities. They will consistently make a good first impression, effectively communicate the benefits of foodpanda's premium product, and negotiate contracts with partner restaurants.
• Exceed sales goals: The Inside Sales Executive will play a crucial role in driving volume sales and achieving performance-based goals, both as an individual and as part of a team. They will be motivated to over-achieve sales targets and contribute to the continuous growth of foodpanda. Sales incentives will be offered to reward exceptional performance.
• Provide market expertise and recommendations: As a local market expert, the Inside Sales Executive will gather feedback from partner restaurants and provide valuable recommendations for improvements to management. They will have a good understanding of the food market, proactively engage with quality vendors and stay updated on the latest developments in order to effectively contribute to foodpanda's success.

• Contact and engage potential vendors: The Inside Sales Executive will be responsible for making calls to inbound leads and engage with potential vendors in meaningful dialogues that open up opportunities. They will consistently make a good first impression, effectively communicate the benefits of foodpanda's premium product, and negotiate contracts with partner restaurants.
• Exceed sales goals: The Inside Sales Executive will play a crucial role in driving volume sales and achieving performance-based goals, both as an individual and as part of a team. They will be motivated to over-achieve sales targets and contribute to the continuous growth of foodpanda. Sales incentives will be offered to reward exceptional performance.
• Provide market expertise and recommendations: As a local market expert, the Inside Sales Executive will gather feedback from partner restaurants and provide valuable recommendations for improvements to management. They will have a good understanding of the food market, proactively engage with quality vendors and stay updated on the latest developments in order to effectively contribute to foodpanda's success.

We’re looking for an Associate / Specialist, People Support  (APAC) to join our APAC People Support Tier 1 team, based in the Philippines. In this exciting new role, you will be focusing on creating a #magical experience for our  employees based in APAC. Sounds exciting? Check out the below for more details of the role and what we’re looking for.

Responsibilities :

• As a vital part of the APAC People Support Tier 1 team, you will represent the first point of contact for all our employees, providing them with the highest quality service by responding to their people-related inquiries and concerns. This includes all employee support domains including onboarding, absence, offboarding, reporting requests etc that are all within the entire employee life cycle.

• Manage, monitor and maintain our internal People Portal knowledge base (Confluence) to enable self-services for all stakeholders.

• Manage a wide variety of queries and questions from employees through our ticket system (JIRA) by utilising our knowledge base information to answer employee queries.

• Deliver and execute common and transaction-based services for the People team to ensure compliance.

• Work closely together with other People teams as well as other stakeholder groups in order to deliver high quality and timely responses and solutions to all our employees by achieving certain requirements on KPIs.

• Ensure customer satisfaction of employees and provide professional customer support.

We’re looking for an Associate / Specialist, People Support  (APAC) to join our APAC People Support Tier 1 team, based in the Philippines. In this exciting new role, you will be focusing on creating a #magical experience for our  employees based in APAC. Sounds exciting? Check out the below for more details of the role and what we’re looking for.

Responsibilities :

• As a vital part of the APAC People Support Tier 1 team, you will represent the first point of contact for all our employees, providing them with the highest quality service by responding to their people-related inquiries and concerns. This includes all employee support domains including onboarding, absence, offboarding, reporting requests etc that are all within the entire employee life cycle.

• Manage, monitor and maintain our internal People Portal knowledge base (Confluence) to enable self-services for all stakeholders.

• Manage a wide variety of queries and questions from employees through our ticket system (JIRA) by utilising our knowledge base information to answer employee queries.

• Deliver and execute common and transaction-based services for the People team to ensure compliance.

• Work closely together with other People teams as well as other stakeholder groups in order to deliver high quality and timely responses and solutions to all our employees by achieving certain requirements on KPIs.

• Ensure customer satisfaction of employees and provide professional customer support.

Do you love food and convenience put together? Then you will definitely love foodpanda!

foodpanda brings good food into the everyday, whether delivering on our signature pink bikes or serving insights into the newest food trends and showcasing local favorite restaurants. We operate in 12 countries worldwide. Through the energy of our riders and the teams in all of our office spaces, we connect lovers of food to our brilliant partner restaurants. We're changing the way food delivery is viewed and experienced worldwide.

We are the leading online food delivery service in the Asia-Pacific region with a wide variety of restaurant options. Operated by Delivery Hero, the global leader in the food delivery industry, processing over 1 million orders everyday and is operating in 40+ markets in the world, with 17,000 employees and approximately 200,000+ restaurant partners.

This doesn't happen without our awesome people. We are looking for a Billing and Payment Associate to join our growing team in Finance!

What’s on the menu for you to do:

• Support APAC market.
• Assist on executing daily, weekly, and monthly billing and invoicing and payments.
• Reconcile billing and payment discrepancies and ensuring data validity, accuracy, and completeness.
• Review and upload additional charges to contract partners.
• Billing team point person for vendor escalations.
• Support on month end closing activities.
• Proactively engage and collaborate with local & regional teams to solve operational issues and problems with speed and quality
• Participate in further improvement and optimization of processes
• Updates job knowledge by participating in educational opportunities
• Be able to train team members
• Ensure that team's action items are resolved within SLA

What do you bring to the table?

• Bachelor's Degree in Accountancy or any business-related course.
• At least 3 years of experience in General Accounting
• Knowledge of general accounting principles, regulatory standards and compliance requirements
• Strong affinity with different systems like Salesforce, SAP, SQL, Google Studio, and other Business Intelligence tools,
• Proficiency in MS Office, especially Excel, including the ability to operate computerized accounting and spreadsheet programs.
• High degree of accuracy, attention to detail and confidentiality
• Excellent analytical, problem solving and decision-making and data entry skills
• Above average verbal, listening and written communication skills
• Effective planning, organizational, stress, and time management skills
• Sense of urgency and ability to meet deadlines
• Ability to work independently or within a team

What we have for you:

We have a steep learning curve and because of that, not a day is boring here! This is a place for those looking for challenges, learning and fast growth. You will experience the start-up environment in a stable global organization

When food marries tech -it’s just a promising industry

• We have a vibrant and international team with diverse backgrounds
• This is a brand with competitive employees in an all hands on deck environment!
• We recognize top performers, welcome our newbies, and share good food!

Up for challenge? Apply now.

We are seeking an experienced eCommerce Amazon Specialist to manage and manipulate data efficiently while being able to contribute to data-driven decision-making processes. 

Responsibilities

1. Helium 10 Expertise [ keyword research, listing optimization etc]

2. Amazon Flat Files Mastery: Comprehensive knowledge of Amazon flat files for listing creation and updates

3. Keyword Indexing, Ranking, and Monitoring:  Implement strategies for effective keyword indexing and ranking.

4. Product Launch Expert:  Proven experience in planning and executing successful product launches on the Amazon platform.

5. Replenishment Inventory Management: Manage Amazon replenishment inventory, including creating new shipments and optimizing stock levels.

6. Continuous Learning and Adaptability: Demonstrate the ability to learn and master new tools and techniques quickly in the ever-evolving e-commerce landscape.

7. Amazon Reporting and Data Analysis: Utilize advanced Excel, Google Sheets, and other tools to analyze Amazon reporting data.

8. Appeal Writing Skills: Write compelling appeals based on provided inputs to address any issues or challenges that may arise.

• Proven experience as an Amazon Marketplace Manager or similar role.

• In-depth knowledge of Helium 10, Amazon flat files, and replenishment inventory processes.
• Strong understanding of keyword indexing, ranking strategies, and product launches.
• Proficiency in Amazon reporting, advanced Excel, and Google Sheets.
• Exceptional analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to thrive in a fast-paced, deadline-driven environment.

• Fully remote 

• Full-Time Position
• $7 - $10 USD per hour based on experience

The project-based Protocol Specialist will assist the Protocol team in manually translating reports through the QIMA Translate tool.

Key Responsibilities include: 

• Translate test checklist from one language to another.
• Regularly coordinate with Protocol team for the checklists.
• Follow up with internal team members and clients to ensure translation meets their needs.

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for Boldr Impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Sales Development Representative, you’ll be conducting phone calls to our client’s list of cold and warm leads to close them as customers. By skillfully building interest, you should be able to create opportunities with new prospects as well as educate them about the products of our client. You must be able to ask smart, targeted questions, and speak knowledgeably. A successful Sales Development Representative is a strong communicator and a fast learner with the natural sales instinct to be the face and voice of our company.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Reach out to potential customers to produce real opportunities by asking qualifying questions.
• Understand the products inside and out and articulate our value proposition clearly.
• Talk to leads
• Conduct system demos to potential clients.
• Closing deals and a competitive conversion rate on their sales funnel.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #BeBoldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• A bachelor’s degree in any field you are passionate about!
• 2 to  3 years of experience in a sales position.
• Ability to learn about various products, and display and confidently share this knowledge.
• Customer service skills: You will need to be able to speak in a friendly way to customers and potential customers, listening to their needs and helping communicate options for them.
• Sincere customer empathy, high integrity, and honesty.
• Strong work ethic, interpersonal skills, and sense of urgency.
• Excellent skills in written communication, phone, and presentation.
• An understanding of business relationships and how to develop healthy client relations.
• Proven records of strong organizational, prioritization, and multitasking skills with extreme attention to detail.
• Taking advantage of our most winnable opportunities. 
• Inbound leads are the most likely to lead to memberships. Acting fast increases this further. 
• Proactive in sharing content and answering FAQs. 
• “Conversational” relationship with parents increases the likelihood of signups. 
• Center Directors meet new customers and put a human face to the business. 
• Leadership focusing on long term growth and building their franchise’s brand.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.