The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

Responsibilities: 

• Perform moderately complex tasks that support multiple and varied projects in compliance with the contract, service level agreement, define methodologies, and procedures
• May need to provide guidance to junior members of the team
• Reviews project financials for accurate revenue recognition
• Perform in-depth project analysis and provide recommendations based on findings
• Provide analysis, resolutions, and recommendations for moderately complex process improvements and technical issues through existing technical procedures and methodologies
• Support the Team Lead/Manager in handling escalations and managing disputes related to project financials
• Maintains and prepares SOP/DTP of current processes and the incorporate documentation updates
• Participate in audit-related activities and prepare audit responses
• May support junior members of the team in addressing routine issues within the assigned processes
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Accounts Payable Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Accounts Payable Specialist will be responsible for managing the day-to-day processing of vendor invoices and payments, ensuring timely and accurate processing of invoices while maintaining a high level of accuracy and attention to detail.

Responsibilities:

• Invoice processing and payment
• Most invoices go to the property managers and they upload into system, Agents need to review, approve, check GL codes.
• able to actually issues payments as well via a check PDF.
• If there are issues with an invoice or questions the Agents will need to communicate directly with the property managers and vendors, they will never have to talk directly with residents or customers.

• Bachelor's degree in accounting or a related field.
• At least 6 months of experience in accounts payable.
• Detailed oriented and organized
• Excellent communication and interpersonal skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Strong problem-solving skills and ability to work independently and as part of a team.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Case Management Specialists to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Conduct initial assessments of patients' medical conditions, care needs, and treatment goals. Develop Healthcare plans tailored to each patient's requirements.
• Administer medications, treatments, and medical procedures as prescribed by healthcare providers. Monitor vital signs and assist with wound care, IV therapy, or other medical interventions.
• Maintain accurate and up-to-date patient records, documenting care provided, changes in condition, and any incidents or concerns.
• coordinates with US insurance providers

• Basic knowledge about Medicare and Medicaid  
• 1 year BPO Healthcare Experience related to reviewing medical records, authorization, claims, denials and appeals.      
• Excellent English verbal and written skills 
• Good work management skills    
• Familiar with common medical terms           

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Position Type :

Type Of Hire :

Education Desired :

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing:

• Plan and support the sales strategies, position FIS solution to financial services prospects / clients.

• Discover and understand the business impact of the prospect’s business requirements in order to assess product fit, to identify any solution gaps, advise customer and internal stakeholders on overall solution architecture.

• Perform solution presentations and deliver system demonstrations, that are fit for purpose and well adapted for business user and C-Level

• Respond to RFI / RFP / customer queries and deliver the POC in a timely and professional manner

• Proactively generate business growth ideas across your solution set by defining the corresponding Go-To-Market and solution set offering

• Deliver the end-to-end solution design / architecture for prospects and existing customers

• Provide industry thought leadership, engage with the regulatory bodies, business associations, sector magazines, clients to remain updated on the present and future industry drivers and challenges

• Design solution architecture, complementing within a prospect’s solution landscape, sometimes envisioned

• Work closely with other FIS business solution teams for the multiple FIS solutions and services

• Collaborate and support to presales colleagues in other parts of the world, provide relevant market needs and product gap information to Product Management and Development teams.

• Assist Professional Services team during scoping sessions to ensure continuity and efficient handover.

What you bring:

• Excellent presentation and communication skill in English

• 8+ years of experience in Solution Consulting, Presales, Business Analysis, Lending applications / products

• Sound knowledge of Asset Financing, Leasing, Hire Purchase, Loan Servicing and Management

• Good understanding on Accounting for Loans and Leases, Dealer Financing, Wholesale Lending

• Hands-on experience dealing with Asset Financing / Lending Solutions

• Solutioning mind-set, with ‘out of the box’, thinking focus.

• An open-minded approach to learning about other new products, markets trends, innovations

#LI-NS1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Accounts Payable Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Accounts Payable Specialist will be responsible for managing the day-to-day processing of vendor invoices and payments, ensuring timely and accurate processing of invoices while maintaining a high level of accuracy and attention to detail.

Responsibilities:

• Invoice processing and payment
• Most invoices go to the property managers and they upload into system, Agents need to review, approve, check GL codes.
• able to actually issues payments as well via a check PDF.
• If there are issues with an invoice or questions the Agents will need to communicate directly with the property managers and vendors, they will never have to talk directly with residents or customers.

• Bachelor's degree in accounting or a related field.
• At least 6 months of experience in accounts payable.
• Detailed oriented and organized
• Excellent communication and interpersonal skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Strong problem-solving skills and ability to work independently and as part of a team.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Accounts Payable Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Accounts Payable Specialist will be responsible for managing the day-to-day processing of vendor invoices and payments, ensuring timely and accurate processing of invoices while maintaining a high level of accuracy and attention to detail.

Responsibilities:

• Invoice processing and payment
• Most invoices go to the property managers and they upload into system, review, approve.
• Checking GL codes and reconciliation.
• able to actually issues payments as well via a check PDF.
• Communicating directly with the property managers and vendors regarding issues with an invoice or questions,

• Bachelor's degree in accounting or a related field.
• At least 6 months of experience in accounts payable.
• Detailed oriented and organized
• Good communication and interpersonal skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Strong problem-solving skills and ability to work independently and as part of a team.
• Willing to onsite in Makati
• Amenable working night shift

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

As a Manufacturing Audit Specialist, you will play a pivotal role in ensuring quality of reports delivered to our customers driving customer satisfaction and business growth.

You will be in contact with Manufacturing Audit Manager where clarification or update of protocol are required. You will also support the audit team in achieving timely delivery of reports.

You will be responsible for training of auditors to ensure the consistency of reports submitted in terms of quality.

You will be directly reporting to the Manufacturing Audit Manager.

Key Responsibilities include:

• Review Manufacturing Audit Reports to evaluate if they meet our clients‘ requirements.
• Communicate any report issues and recommendations to our certification team.
• Follow-up on necessary corrective action
• Provide clarifications to leader and manager.
• Update of tracking documents.
• Preparation of training material for auditors.
• Participation and preparation of KPI for customer’s meeting where required.
• Other tasks arranged by the management team.

To support the Global IT User Support team, we are looking for a committed and skilled IT User Support Specialist. Due to our internationalization strategy, the User Support team must cover some other global locations remotely. Therefore, we are looking for a competent, responsible and independent person who helps us make this Global IT User Support Team a success. This requires close cooperation with all IT team members and users worldwide.  You will be part of a warm, friendly and welcoming culture within the  Manila Office, so we expect you to be equally warm and welcoming.

Your key tasks

• Solve the problems encountered by the users
• 1st and 2nd level support
• Recording, dispatching, carrying out progressive incident analysis, and resolving incidents
• Supporting internal users via tickets, phone, remotely, and on-site assistance
• Document systems, procedures, and processes
• Handle IT service requests and manage request fulfillment process 
• Be responsible for the management of end-user assets and devices

The Report Specialist will be responsible for helping us live up to our promise of fast report turnaround while making sure that report quality is not compromised by the fast delivery. This position will report directly to the Report Supervisor.

Key Responsibilities include:

• Review inspection reports that come in from the field to make sure they are prepared accurately and according to format;
• Validate incoming inspection reports if they meet all the appropriate requirements; and
• Inform inspectors promptly in case of problems, and follow-up to make sure any discrepancies are corrected

We are seeking a highly skilled and experienced Vulnerability Management Specialist to join our SecOps team. The Vulnerability Management Specialist will be responsible for conducting regular vulnerability assessments, analysing scan results, prioritizing vulnerabilities, and working collaboratively with stakeholders to remediate identified security weaknesses. The ideal candidate will have a strong technical background in vulnerability, hands-on experience with vulnerability scanning tools, and the ability to communicate effectively with technical and non-technical audiences.

Your key tasks 

• Conduct regular vulnerability assessments and scans across systems, applications, and network infrastructure.
• Analyse scan results and prioritize vulnerabilities based on severity, potential impact, and exploitability.
• Collaborate with system administrators, developers, and other stakeholders to remediate identified vulnerabilities in a timely manner.
• Develop and maintain vulnerability management processes, procedures, and documentation.
• Monitor industry sources for emerging threats and vulnerabilities and assess their potential impact on the organization.
• Provide guidance and recommendations to improve security posture and mitigate risks associated with identified vulnerabilities.
• Participate in incident response activities as needed, particularly in assessing the impact of vulnerabilities exploited during security incidents.
• Communicate effectively with stakeholders, including technical teams, management, and external auditors, to provide updates on vulnerability management activities and findings.
• Stay abreast of the latest trends, tools, and best practices in vulnerability management and cybersecurity.

This role is responsible for delivering a first-rate support and administrative service to our employees. Global Mobility is focused on

delivering support for a variety of Global Mobility activities. The key accountabilities are to ensure accurate processing of all required

administrative and transactional activities according to governance, processes, policies, agreed performance targets and service

level agreements, whilst delivering exceptional customer service.

Responsibilities & Duties:

• Independently manage all activities relating to global mobility activities, ensuring all tasks are completed in a timely manner and all necessary follow up is carried out in line with legislation and AECOM policy.
• Work with autonomy, make decisions on medium complexity issues as required.
• Able to multitask and work on more than one issue simultaneously ensuring the prioritization of urgent requests
• Responsible for the accurate and timely resolution of all queries, ensuring issues are escalated for timely resolution as required.
• Responsible for accurate and timely case handling ensuring cases are only transferred where appropriate and within specified guidelines.
• Develop and maintain excellent relationships with customers and stakeholders, ensure communication is effective and informative.
• Ensure the highest level of customer service is always maintained.
• Responsible for ensuring confidentiality is always maintained.
• Responsible for ensuring quality standards are met and maintained - ensure all work is done to a high standard and that appropriate audits are undertaken as required.
• Responsible for ensuring compliance with service level agreement, process, policies, and procedures.
• Responsible for ensuring adherence to audit and regulatory requirements both internal and external (i.e. GDPR, AECOM Privacy Policy and SOX) ensuring the Company is compliant and risks are mitigated.
• Responsible for accurate and timely documents management, and systems data and records maintenance on assigned transactions.
• Coordinate with relevant internal teams to ensure accurate processing of assignment letters (e.g. salary, assignment allowances, annual leave, and such like) are accurately reflected in assignment letters, and social security certificates of coverage are applied for and tracked for renewal.
• Contribute to SOP/DTP maintenance process by identifying opportunities to improve current processes, escalate for discussion and decision and revise documents accordingly.
• Contribute/Provide insights to continuous improvement initiatives by initiating improvement ideas and/or participate on CI project team to optimize processes.
• Provide input into the completion of incident reports to enable effective issue investigation and continuous improvement.
• Provide input into the creation and delivery of performance reporting to business stakeholders.

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

We are looking for a Support Engineer to help provide unparalleled support and guidance to customers. You will quickly and effectively resolve complex customer inquiries that arise with our solutions, investigating and troubleshooting using your knowledge of SQL and the product. You will have a passion for data, and understanding the product, thus enabling you to swiftly and easily articulate solutions to our customers, and cross-functional teams clearly and concisely, adapting our tone to ensure we provide the most human technical support possible. You will also clearly be able to identify, own, and escalate bugs that hinder the customer from performing mission-critical work.

You'll also help to build and improve processes as a team, helping to develop internal dashboards, define the process for in-depth investigations, and repeatable sleuthing protocol to help scale customer support function as Boldr continues to grow its customer base. You have support experience and a love of problem-solving.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Resolve tickets with clear, concise, empathetic communication, helping to identify, debug, and escalate higher priority issues to level two Support Engineers, engineering, account management, and product teams.
• Find trends, bugs, and deep dive for root causes, by championing resolutions for our customersʼ mission-critical work.
• Monitor alerts by resolving them and mitigating customer-facing issues.
• Be actively involved in high-urgency incidents push for a resolution to meet our customer's SLAs, and advocate for resolutions of our customer's mission-critical issues.
• Work actively on higher-priority issues, and engineer accurate solutions for our customers
• Push for the complete, satisfying resolution of customer issues by following up with engineers internally, requesting updates from customers, and closing the loop with the original reporter
• Conduct continuous ticket quality assurance, reflecting on your own, and your peers' resolution effectiveness.
• Investigate complex customer problems involving data integrity, data feeds, and machine learning, to improve both the customer experience and the product, driving the company mission to reduce food waste.
• Help to build and improve upon Boldrʼs debugging, triaging, and escalation protocol, including creating dashboards and repeatable queries intended to make common SQL analyses more efficient.
• Deeply understand Boldr's customers' needs, and how Boldrʼs different Partners' needs differ, delighting customers and serving as the voice of the customer back to Boldr.
• Grow with the organization and Boldrʼs needs as a team, potentially specializing in specific Partner needs, and/or helping to build out the team by training future teammates.
  

WHAT WE’LL LIKE ABOUT YOU

YOU ARE...

• Curious and authentic, just like us! #beboldr 
• Able to complete regularly scheduled reports
• Able to motivate the team to meet the daily targets
• Committed to excellent client service
• Willing to work on different shifts
• Very keen on details
• Upbeat and Energetic

YOU HAVE…

• 2+ years of experience as a Support Engineer, data analyst, application specialist, or similar role. (Required)
• 2+ years of experience working with complex databases and SQL, both writing and understanding queries, and familiarity with data stores and databases. This role is SQL-heavy. (Required)
• BSc IT/Computer Science or similar. (Required)
• Strong understanding of how to write and articulate complex solutions to non-technical individuals, by being concise and having a clear understanding of tone, and grammar.
• Clear, concise, empathetic, writing skills and exceptional communication skills with the ability to internalize customers' feedback and effectively advocate for their needs using data.
• Experience handling high-urgency, high-priority incidents with a quick, decisive, and kind demeanor under pressure.
• Strong strategic and analytical skills with exceptional execution and problem-solving capabilities.
• Acute attention to detail and resourcefulness; you live for the thrill of connecting the dots.
• An uncanny ability to identify patterns and trends in tickets.
• Strong understanding of data, and database structures.
• Organized and self-motivated tendencies, and are comfortable operating within ambiguity.
• Experience in retail/supply chain or grocery is strongly preferred, but not required.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

The Report Specialist will be responsible for helping us live up to our promise of fast report turnaround while making sure that report quality is not compromised by the fast delivery. This position will report directly to the Report Supervisor.

Key Responsibilities include:

• Review inspection reports that come in from the field to make sure they are prepared accurately and according to format
• Validate incoming inspection reports if they meet all the appropriate requirements
• Inform inspectors promptly in case of problems, and follow-up to make sure any discrepancies are corrected

The Report Specialist will be responsible for helping us live up to our promise of fast report turnaround while making sure that report quality is not compromised by the fast delivery. This position will report directly to the Report Supervisor.

Key Responsibilities include:

• Review inspection reports that come in from the field to make sure they are prepared accurately and according to format
• Validate incoming inspection reports if they meet all the appropriate requirements
• Inform inspectors promptly in case of problems, and follow-up to make sure any discrepancies are corrected

• Generate and capitalize on new sales and business opportunities in order to meet required revenue targets within defined areas of responsibility.
• Prepare individual sales and marketing programs and action plans in line with the overall business strategy to ensure a targeted and focused approach that consistently contributes to the overall growth objectives of the business.
• Meet assigned sales targets as set by the Business Director and Business Manager.

The Protocol Specialist ensures that our front-line services run without disruptions. This position will report directly to the Protocol Leader.

Key Responsibilities include:

• Compiles product checklists based on our client’s specifications and our inspection requirements, while making sure that all specs are in their corresponding sections.
• Ensures that when protocols are finished they’re delivered to our inspectors the day before they visit the factory with an inspection.

About the job

The Loyalty Communications Specialist is responsible to use the IKEA business priorities, knowledge of range and markets to optimise loyalty development and performance across all functions in the Philippines. The Loyalty Communications Specialist is responsible to support the development of the loyalty program now & in the future thereby securing a high level of performance in the Philippines. By using data and insights from competence tools, the Loyalty Communications Specialist participates in developing a strategic approach to initiatives, tools and reporting methods used to unleash potential across the country.  Loyalty Communications Specialist will deliver trainings and knowledge transfer relating to IKEA Family Club in Ikano Retail.

Your assignment

• Responsible for the conceptualization of communications / content for IKEA FAMILY and småles members (to ensure they visit IKEA stores more frequently and buy more) and delivery of these communications to members.
• Secure that all loyalty communications content created by IKEA is compelling, meaningful, relevant, and creative executions are integrated, consistent and of high quality, delivering on set campaign objectives that secure alliance with IKEA brand values within visual and copy identity guidelines.
• Working closely with the Loyalty Manager, Commercial Activities, IKEA Food, Local Marketing Managers, and country marketing team to plan a loyalty communications calendar/brief as a base to develop communications materials for IKEA FAMILY and småles members.
• Responsible for conceptualizing aligned loyalty communications content that supports external comms campaign or collection launches, Loyalty campaigns for points/voucher redemptions, IKEA food and product offers for members for the country.
• Conceptualization of quarterly content and development of creatives for two editions of the småles newsletter (i.e., Bug News and Bug News Lite) for the country.
• Responsible for conceptualizing Club exp communication, community management and members acquisition and engagement.
• Contribute to the development of Loyalty Programme and other admin tasks:
• Provide support to the Local Marketing Managers with ad-hoc ideation of the småles initiatives to recruit more loyalty members, increase visits, and improve member engagement.
• Feedback on effectiveness of the country’s current CRM programme and share ideas with the Loyalty team and Local Marketing Managers to support future developments.
• Contribute to the accuracy of the loyalty budget, expense admin and monthly reconciliation with finance, etc.
• Responsible for securing partnerships with other brands for the IKEA FAMILY loyalty programme that benefits our members.
• Database preparation: For CRM365 -prepare ad hoc marketing lists in Click Dimensions or extract out for DM and SMS. For Legacy CRM -Extract leads from CRM, clean up the list before upload into Cheetah, send to vendors for DM and SMS blast.
• Work with Regional Loyalty Specialist and IT Operations for local bug fixing deployment and onsite testing (ad hoc).
• Work with Sales to secure smales merchandise from Children's range (4 times/year).
• Answering queries from CCC and CR in case of escalation. For Legacy CRM: support in crediting points in CRM system (ad hoc).
• Other administrative tasks: submit monthly liability report, send IKEA FAMILY batch card (2x /month), manage IKEA FAMILY voucher stock (only in Legacy CRM).
• Work on other tasks and projects as assigned that will contribute to the development of IKEA retail operations (i.e., global, regional, country, or local initiatives).
• Support building the sustainability perception via IKEA Family members.
• Support the Regional Loyalty Roadmap

ABOUT US

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalised service and our in-depth knowledge of the markets we serve. 

HEADLINE

Are you ready to join a vibrant travel promoter company that embraces the beauty and excitement of Florida's most breathtaking destinations? We are seeking a highly motivated and results-oriented Sales Development Representative to join our dynamic sales team. You will be part of a mission to create unforgettable travel experiences by offering a wide range of vacation packages that showcase the best of Florida. If you have a passion for travel, excellent communication skills, and a knack for building connections, we want you on our team!

This is a full-time role, on roster shift.

This is an office-based position in central Cebu City. 

The expected start date is March 2024. 

ABOUT THE ROLE

As a Sales Development Representative, you will play a crucial role in identifying and engaging potential clients, building relationships, and closing deals. Your primary responsibility will be to generate leads through various prospecting techniques, conduct sales calls, deliver persuasive sales presentations, and utilize effective negotiation strategies to close deals. Additionally, you will be comfortable requesting credit card information to finalize sales transactions. Your exceptional communication skills and ability to create a sense of anticipation will contribute to our customers' unforgettable vacation experiences.

RESPONSIBILITIES

• Lead Prospecting and Outreach: Utilize a variety of lead generation techniques to identify potential clients and initiate contact. Craft compelling email outreach campaigns to generate interest and establish connections.
• Sales Calls and Follow-ups: Make outbound sales calls to engage with leads, set up meetings, schedule appointments, and conduct follow-up calls to ensure a smooth sales process.
• Sales Presentation: Prepare and deliver engaging sales presentations to prospects, effectively communicating the benefits and features of our products/services to address their needs and pain points.
• Deal Closing: Utilize effective negotiation tactics, such as shot gun closing and TO (takeover) closing, to successfully close deals and achieve sales targets.
• Credit Card Pulling: Confidently handle the final steps of the sales process, including requesting and securing credit card information to complete sales transactions while maintaining a high level of professionalism and trust.

• Proven experience in lead generation, sales prospecting, and outbound sales calls.
• Excellent communication skills, both written and verbal, with the ability to craft compelling email campaigns and deliver persuasive sales presentations.
• Strong negotiation skills and the ability to close deals using various closing techniques.
• Comfortable with handling credit card information and completing sales transactions.
• Self-motivated and target-driven, with a demonstrated track record of meeting or exceeding sales goals.
• Ability to work independently and collaboratively in a fast-paced, team-oriented environment.
• Strong organizational and time management skills, with the ability to prioritize tasks effectively.
• Proficiency in using customer relationship management (CRM) software and other sales tools.

BSA Solutions, Inc. emphasises in: 

• Providing you with competitive compensation and benefits that exceed market standards and the Labor Law. 
• Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs. 
• Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success. 
• Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness. 
• Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities. 
• Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life. 
• Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development. 
• Encourages you to appreciate each moment and find balance in your lives, being fully present in the moment, cultivating mindfulness, and finding joy in the present,  
• Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness. 

Join us and connect and collaborate with bright minds. Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for you, the client, and the company. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or other characteristics.  

Cindy Ilagan will provide

Join the A-Team and experience the A-Life!

Overview

The Trainer, Quote Desk has the primary responsibility of supporting the Quote Desk team to evaluate their needs and current practices and creating and delivering a training development plan complete with materials, tutorials, instructions, and learning resources such as online modules and guides. This includes - but is not limited to – coaching colleagues, finding ways to improve process or quote ability, interlocking with other departments on one-off projects, data collection and analysis. He/She is also expected to prepare accurate quotes for the CW sales team. This is a hybrid role which he/she is expected to do both training and agent role.

Essential Duties and Responsibilities

• Develop a schedule to assess training needs.
• Conduct employee surveys and interviews.
• Consult with other trainers, managers, and leadership.
• Track and compile collected data.
• Conceptualize training materials based on data and research.
• Communicate training needs and online resources.
• Create training strategies, initiatives, and materials.
• Contact and utilize outside vendors and resources for instructional technology.
• Test and review created materials.
• Maintain a database of all training materials.
• Instruct employee training and onboarding.
• Conduct training through new materials.

Join the A-Team and experience the A-Life!

Position: Sales Associate

Reporting to: HVS Team Lead, North America / HVS Team Lead, CEP & International Sales

Location: Ortigas Center, Pasig City (Onsite)

Working Hours: Mid and Night Shift

Start Date: ASAP

About Aptean

Aptean is a global provider of mission-critical, industry-specific software solutions. Our mission is to solve tomorrow’s unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Over 6,500 organizations in more than 20 industries across more than 80 countries trust Aptean’s solutions at their core to assist with running their operations. To learn more about Aptean and the markets we serve, visit www.aptean.com.

Sales Associate – Role and Responsibilities

• Play the role of a “Junior Inside Account Manager” and/or “Junior Inside Account Specialist”
• Implement and execute high-velocity sales process through high volume calls and email outreach, account penetration, sales cadences, targeted campaigns, and solution-based selling
• Generate and convert sales opportunities from select products within the Aptean installed base by utilizing all provided channels of communication to contact and reach prospects and clients
• Hunting prospects and leads, and/or generating a sales pipeline of former customers to win their business back and/or new logo customers 
• Manage an end-to-end sales cycle from prospecting to closing the deal 
• Maintain growth and retention of the assigned client account portfolio

• Ensure that all communications with prospects and clients are documented in the CRM
• Follow up and maintain urgency on inbound leads to convert to sales opportunities and wins
• Identify, build, and maintain a healthy sales pipeline using Salesforce.com
• Liaise between clients and cross-functional internal teams to ensure successful and timely delivery of client’s requirements
• Contribute to overall sales revenue by consistently hitting sales target

The Successful Applicant - Requirements

·       At least 1 year of work experience in the BPO setting, supporting a global company

• Familiarity in high velocity sales environment
• A go-getter with the ability to aggressively hunt, close deals, maintain client relationships, and sell wide and deep within assigned accounts
• Knowledge and experience with business growth techniques including effective questioning, objection handling, challenger and value selling, and closing deals
• Strong written and verbal communication skills using English language
• Great team player with a positive, flexible, and enthusiastic attitude
• Ability to work and be motivated independently
• Demonstrate good attention to detail and organizational skills
• Experience with using Salesforce and other CRM is an advantage

Join the A-Team and experience the A-Life!

A SNAPSHOT OF YOUR ROLE

• Research on prospects and customers and find innovative ways of engaging with them to drive sales.
• Initiate sales process by scheduling appointments.
• Perform outbound customer calls to promote and sell a product or service.
• Create, maintain and update database of customers with complete information and emails.
• Send or email product literature, brochures, catalogues and other campaign material.
• Deliver high level sales presentations to owners of small targeted businesses.
• Communicate the value of our IT Management Platform.
• Secure trial evaluations that lead to annual agreements.
• Manage sales opportunities through pipeline stages.
• Refer customers’ needs or inquiries to appropriate departments like sales
• Achieve sales goals for new partner agreements.
• Maintain professional and technical knowledge in order to effectively communicate company capabilities to existing new prospects.
• Attend trainings to stay up to date with the specifications of new products and service offerings

A BIT ABOUT YOU

• Relevant experience in presenting to North American prospects
• Solid background in outbound sales
• Business to business (B2B) experience is preferred
• Remarkably energetic and motivated
• Excellent communication skills
• Above average objection handling abilities
• Highly adaptable and persistent
• Strong work ethic and a positive attitude along with a desire to learn
• Full-time position

Join the A-Team and experience the A-Life!

Overview

The Trainer, Quote Desk has the primary responsibility of supporting the Quote Desk team to evaluate their needs and current practices and creating and delivering a training development plan complete with materials, tutorials, instructions, and learning resources such as online modules and guides. This includes - but is not limited to – coaching colleagues, finding ways to improve process or quote ability, interlocking with other departments on one-off projects, data collection and analysis. He/She is also expected to prepare accurate quotes for the CW sales team. This is a hybrid role which he/she is expected to do both training and agent role.

Essential Duties and Responsibilities

• Develop a schedule to assess training needs.
• Conduct employee surveys and interviews.
• Consult with other trainers, managers, and leadership.
• Track and compile collected data.
• Conceptualize training materials based on data and research.
• Communicate training needs and online resources.
• Create training strategies, initiatives, and materials.
• Contact and utilize outside vendors and resources for instructional technology.
• Test and review created materials.
• Maintain a database of all training materials.
• Instruct employee training and onboarding.
• Conduct training through new materials.

Join the A-Team and experience the A-Life!

Total Number of Openings

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