Main Duties and Responsibilities

• Manifest Submission.
• Ensure all necessary information and documents concerning inbound charges are accurately disseminated to concern parties.
• Ensure prompt payments are made on time with carriers and co-loaders
• Monitoring of KPIs that includes SOI,SOC,DQ, UFF
• Ensure accuracy of P&L, Debit Note and Credit Note before confirming.
• Ensure accuracy of data entry in CW, invoice issuance and closing of shipment file per KPI requirement.
• Resolution of issues for first level escalations.
• Keep the system updated and ensure billing to client upon arrival of vessel.
• Liase with Bureau of Customs with regards to customs formalities and issues
• Endorses import documents prior to cargo owner’s representative/brokers for processing at the Bureau of Customs
• Communicates with origin Agents and internal COS team
• Check all required documents and compliance: commercial invoice, packing list, cargo compliance (nature/ geography)
• Securing valid QM/OSG prior the arrival of shipments
• Securing Debit Note from origin, if any
• Input up to date information in CW1: Tasks, milestones, events, deviations, and any other relevant information to guarantee execution of the shipment and data quality according to customer’s SOP and our internal standards.
• Submits documents for billing to biller based on the agreed KPI and send billing invoice to consignee/brokers.
• Prepares documents to CFS operators for container pullout
• Coordinate with CFS container stripping status and monitor unreleased cargoes.

• Must possess any Bachelor's Degree or Logistics and Transportation
• Has at least minimum of three (3) years work experience in Logistics and Freight Forwardinf Industry
• Prior experience in freight forwarding, particularly in air and sea freight, is highly preferred
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational abilities
• Proficient in Microsoft Office, especially Excel and powerpoint
• Ability to provide value added business solutions and alternatives

WHAT WE OFFER

Bollore Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability.We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats.Benefits:

• Medical Insurance
• Group Life Insurance
• Paid Leaves
• Medical and Optical Reimbursement
• Birthday Token
• ***By applying to this position, you acknowledged the permission to share and view your resume/profile including confidential and personal information based on the process to evaluate your application and reconsider for other roles within Bollore Group.

Job Title: E-commerce Customer Support and Inventory Specialist

Job Summary: We are seeking a detail-oriented and proactive E-commerce Customer Support and Inventory Specialist to join our team. This role is crucial for ensuring smooth operations across multiple online marketplaces, maintaining inventory accuracy, and managing customer interactions. The ideal candidate will have experience in e-commerce, exceptional communication skills, and a keen eye for detail to help us deliver an excellent customer experience while managing and monitoring inventory across various platforms.

Key Responsibilities:

1. Customer Feedback Analysis:
• Read and categorize customer feedback based on complaint types.
• Identify recurring issues and provide insights to improve product listings and customer satisfaction.
2. Inventory Management:
• Regularly update inventory levels for multiple SKUs across various e-commerce marketplaces.
• Monitor inventory to ensure optimal stock levels and prevent overstock or stockouts.
• Coordinate with the team to handle stock replenishment and transfers as needed.
3. Customer Support:
• Handle customer inquiries, messages, and emails promptly and professionally.
• Process replacement orders for defective or damaged products.
• Respond to social media messages to address customer concerns and provide product information.
4. Account and Listing Management:
• Review account health on all e-commerce platforms, ensuring no issues with listings, counterfeit sellers, or account status.
• Set up and manage promotional coupons, discounts, and special offers on different marketplaces.
5. Quality Assurance:
• Continuously monitor listings to ensure accuracy in descriptions, pricing, and compliance with platform policies.
• Ensure listings reflect the latest inventory, specifications, and any updates to product information.

Qualifications:

• Previous experience in e-commerce customer service, inventory management, or a similar role.
• Strong written communication skills for handling customer messages and emails professionally.
• Familiarity with major e-commerce platforms (Amazon, eBay, etc.) and experience with account health monitoring.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Basic knowledge of social media platforms for responding to customer inquiries.
• Detail-oriented with a proactive approach to problem-solving.

Preferred Qualifications:

• Experience with inventory management systems or e-commerce software tools.
• Familiarity with counterfeit seller prevention and marketplace policies.

Qualifications:

• Previous experience in e-commerce customer service, inventory management, or a similar role.
• Strong written communication skills for handling customer messages and emails professionally.
• Familiarity with major e-commerce platforms (Amazon, eBay, etc.) and experience with account health monitoring.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Basic knowledge of social media platforms for responding to customer inquiries.
• Detail-oriented with a proactive approach to problem-solving.

Preferred Qualifications:

• Experience with inventory management systems or e-commerce software tools.
• Familiarity with counterfeit seller prevention and marketplace policies.

Join the Winning Team with Neo Group!

Neo Group is hiring on behalf of our partner, an innovative leader in the iGaming industry. We’re seeking a creative and strategic Influencer Marketing Specialist to drive brand engagement and growth in the AU/NZ market. If you’re passionate about building connections, curating impactful partnerships, and leading cutting-edge campaigns, this is your opportunity to shine!

About the Role:

As an Influencer Marketing Specialist, you’ll be the vital link between our partner’s brand and influential content creators in the AU/NZ market. Your mission? To craft and manage partnerships that resonate with local audiences, enhance brand visibility, and drive engagement. Collaborating closely with the social media and marketing teams, you’ll ensure seamless and effective campaign execution.

What You’ll Do:

Why Work with Our Partner?

Join our team as a Build and Testing Specialist where you'll take on a pivotal role managing our test and build framework. You will focus on internal quality control, and perform preventive maintenance to ensure everything runs smoothly. You'll be packaging our Java-based products, working closely with our development team on manual testing. You will also coach team members to enhance their testing skills. This position is perfect for someone thrive in a dynamic setting while making substantial contributions to the quality and reliability of our software.

Key tasks

• Ensure build processes are closely monitored for consistent quality and swiftly address any flaws discovered in build scripts to maintain internal quality control.
• Compile Java-based applications for release and maintain package repositories alongside version control systems to ensure proficient software rollouts.
• Design and implement enhancements to our build and test systems, ensuring they perform optimally. Regularly monitor these systems to pinpoint potential improvements.
• Conduct preventive maintenance to maintain the integrity and efficiency of our build infrastructure.
• Increase test coverage of our products in close collaboration with developers, execute manual testing, and coach others to perform manual tests.

The Technical Support Representative, Tier 2 team assists the Tier 1 Support team by liaising between Support, Development, and Product teams. These experts are part of the technical leaders within the Assessment Delivery Operations and Support department (ADOS), providing regular feedback and updates on our client's issues with the product to both the internal ADOS Technical Support team and internal stakeholders. Similar to the Tier 1 team, the Tier 2 team works to establish if reported bugs are reproducible and create detailed escalations for Tier 3 by gathering logs and providing imperative information surrounding the issue.

Armed with this knowledge, these experts act as an informal escalation point for any questions the broader support may have about our products. Liaising with Tier 3, they give proactive feedback and input to Product, Internal Support, and Quality and Knowledge teams to improve the support we deliver to our customers. This role explicitly provides a high level of responsibility, being the first internal point of contact on our products and a Technical Support representative for customers externally and colleagues internally. Together with their fellow Tier 2 colleagues, they report issues and identify bugs for escalation to our Tier 3 engineers.

Key Responsibilities and Outputs:

• Be available to receive live daily calls, emails and chats to Triage, and action escalations from Tier 1
• Provide world-class technical support via telephone, email, and chat for Turnitin customers experiencing escalated technical issues
• Maintain consistent ticket quality, achieving the agreed-upon target for monthly reviews
• Proactively support users of the Turnitin products (administrators, instructors, teaching assistants, exam takers and proctors) ensuring problem resolution, system access, optimal system performance, and overall customer happiness
• Become a Subject Matter Expert on all Turnitin Assessment Products and services
• Attend Stand-Up meetings with support leadership teams to provide meaningful input from our customers
• Be the first to identify issues and trends with our support leadership and tier 3 teams to understand issues/trends
• Share your knowledge across the team through informal training and team meetings & stand-ups
• Supporting the Quality and Knowledge team with the creation of training modules
• Point of contact for shadowing new Tier 2 team members
• Project work during quieter spells to improve team knowledge and processes
• Prioritize escalated tickets to the Tier 3 team
• Ensure efficient transfer of information between Tier 1 and support leadership teams
• Work closely with our Integrations Team
• Review top issues monthly for external education and ticket reduction

People skills:

• Translate technical information into customer-friendly explanations and understandable terms for the Client, Technical Support Team and other departments at Tii
• Recognizing situations that need to be de-escalated or resolved appropriately
• Consistently maintain effective communication with nearshore teams to enhance the customer experience
• Ability to manage multiple priorities and multi-task
• Excel at developing and maintaining good working relationships between Tier 1, Tier 2, Product, Integrations, and Support Leadership teams
• Champion customer centricity at all times, understanding when to push back on advice that does not meet our customer's expectations
• Actively collaborate with team members on all tasks, projects and assignments to resolve complex issues

Reporting to Collections Team Lead, this role is responsible for working in a fast-paced global team to efficiently collect cash from customers. The role involves proactive communication with customers to facilitate timely payments and maintain positive relationships while ensuring adherence to the company's collections policies and procedures.

Responsibilities: 

• Manage a high-volume multi-currency ledger, ensuring adherence to agreed-upon terms. 
• Develop and maintain customer relationships both internal and external and have an awareness of cultural and regional differences with respect, while effectively enforcing agreed terms.
• Query handling and investigation, liaise with other departments to ensure swift resolutions of queries and efficient OTC flow.
• Cash allocation, assisting with identification of payments and ensuring short paid reason is identified and correctly categorised and resolved within month payment received.
• Carefully and sensitively process final notices working with internal stakeholders, taking appropriate levels of actions in cases of non payments, including up to account closure and service termination.
• Ensure all document processes are followed and DOA’s approvals adhered to at all times.
• Enable the business to meet its cash collection targets and needs.

At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the “go to” provider of technical services.

We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In so doing we empower our clients to remain lean and agile, and to focus on creating the most engaging experiences.

Keywords is trusted and relied upon by many of the world’s leading video game companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way. www.keywordsstudios.com

We are seeking a highly skilled and experienced Support Bar Analyst to oversee first and second line support across our studios, globally.

The successful candidate will be responsible for overseeing the delivery of IT support and service desk operations for our local office and ensuring our team is providing an efficient and effective service to our internal users.

This is an excellent opportunity for a Support Bar Analyst with excellent communication and leadership skills, who is looking to make an impact within a fast-paced and dynamic environment. This role reports to the Head of Local Support and will involve working closely with colleagues in other offices to deliver a seamless service to our users.

DUTIES AND RESPONSIBILITIES

Full scope of tasks including but not limited to:

• Act as front-line support for local and/or time zone-based employees.

• Serve as the main point of contact for our customers via email, walk ups, and chat support.

• Respond promptly and professionally to customer inquiries and troubleshoot issues related to our products and services.

• Utilize relevant software and databases to effectively diagnose, track and resolve customer issues and address complaints.

• Maintain accurate records, including call logs and ticketing systems, to track customer interactions and issue resolution.

• Collaborate with other teams to identify and resolve technical issues.

• Stay up to date with industry trends and provide input on continuous improvement to the Helpdesk and customer service workflows.

• Identify and escalate issues requiring urgent attention to the appropriate parties.

• Ensure SLAs are met and that our internal users are provided with an exceptional user experience.

• Ensure that all IT assets in the local office are managed and maintained to a high standard.

• Ensure compliance with all relevant regulations and legislation related to workplace services, health and safety, and environmental management.

• Collaborate with other senior leaders and stakeholders to build a strong culture of innovation, continuous improvement, and learning across the organization.

• Global experience within a business services environment and ideally video games development and/or working in a highly technical development environment.

• Strong knowledge of first and second line support operations.
• Strong knowledge of ServiceNow and industry trends.
• Excellent relationship building skills.
• Ability to work in a matrix management environment.
• Proven work experience in a customer service or Helpdesk role.
• Excellent communication and active listening skills with a customer-first mindset.
• Ability to operate effectively in a dynamic, fast-paced environment and multitask effectively.
• Ability to learn quickly and adapt to new software applications and technologies.
• Excellent problem-solving and conflict resolution skills.
• Strong customer service orientation, with a focus on delivering high-quality services to employees and stakeholders.

• Great Place to Work certified for 4 consecutive years
• Competitive compensation and benefits
• Global exposure

Join the Criminal Defense Revolution at Michael & Associates, Attorneys At Law!

At Michael & Associates, we’re not just defending clients—we’re revolutionizing what criminal defense can be. Born in Austin, Texas, we’ve swiftly risen to become one of the state’s largest, most sought-after firms, blending bold strategy with cutting-edge technology to drive remarkable results for our clients. And we’re not stopping here! With new offices opening in Florida, we’re extending our innovative approach across state lines. If you’re looking to make a real impact in the legal world with a team that’s rewriting the playbook, this is your moment.

About the Role

As a Sales Specialist, you’ll be at the forefront of our client experience, the first point of connection between clients and the powerhouse team of attorneys ready to fight for them. Handling 50-100 inbound calls a day, you’ll serve as the welcoming voice that not only answers client inquiries but truly engages them—laying the foundation for a trusting, lasting relationship. You’ll be the critical link guiding clients from their first call to a formal consultation with our legal experts.

What You’ll Do Every Day

• Create Exceptional First Impressions: Represent Michael & Associates with warmth and professionalism, making potential clients feel supported from the moment they call.
• Handle High-Volume Calls with Precision: Manage a large volume of inbound calls (50-100 daily), answering client questions with clarity, providing guidance, and setting up appointments with attorneys for consultations.
• Own the Client Journey: Partner with our internal teams to coordinate appointment setting and follow-up, ensuring a seamless, tailored client experience from start to finish.

Why Join Us?

If you’re organized, empathetic, and passionate about making a difference, this role is more than just a job—it’s an opportunity to be part of something groundbreaking. You’ll gain experience in a fast-paced, high-impact environment that values innovation and client-first thinking. Join us at Michael & Associates and help us set a new standard for what a criminal defense firm can be.

Ready to bring your skills and energy to a team that’s shaping the future of criminal defense? Apply today!

• Proven sales experience in a call center environment is required (this is a non-negotiable qualification).
• We are looking for candidates with exceptional English communication skills, both written and verbal, to ensure effective collaboration with our diverse team and stakeholders.
• This is a remote position, so candidates must have a reliable laptop or PC, a high-quality headset, and high-speed internet with a backup connection in place to maintain productivity.

• Competitive Salary (Based on experience)

• Enjoy a permanent work-from-home setup!
• Opportunities for growth and career advancement
• A collaborative and inclusive work environment that values innovation.

Web Data Analytics Specialist

Remote VA PH is currently looking for a Data Analytics Specialist to review and analyze our client's web data for accuracy and consistency. The ideal candidate will have a strong analytical background, attention to detail, and experience in working with large datasets. This role involves ensuring that the company’s web data is accurate, up-to-date, and used effectively to inform business decisions.

Work Schedule: 9:00 am - 5:00 pm EST (FULLY REMOTE)

Key Responsibilities:
Data Review and Validation:

• Regularly review web data sources (Google Analytics, website databases, etc.) to ensure accuracy and consistency.
• Identify data discrepancies and inconsistencies across various web platforms and correct them.
• Verify data integrity by performing regular audits on datasets and data collection methods.
  

Data Analysis:

• Create reports and dashboards to visualize data trends and present findings to management.
• Monitor key performance indicators (KPIs) and provide recommendations for website performance improvements.
  

Reporting and Documentation:

• Generate periodic and ad-hoc reports on data accuracy, trends, and key findings.
• Document data processes, methodologies, and changes to ensure transparency and repeatability of analysis.

Qualifications:

• Proven experience in data analytics, data validation, or a similar role.
• Strong understanding of web analytics tools (e.g., Google Analytics, Adobe Analytics).
• A plus: Advanced skills in Microsoft Excel, and/or data visualization tools.
• Ability to identify, troubleshoot, and resolve data discrepancies and quality issues.

• Weekly pay
• Work from home
• Easy Hiring Process

WHAT YOU’LL LIKE ABOUT US 

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide.
• We are a global team, united by our desire to connect diverse people with common values for bolder impact. 

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

A People Operations Specialist is a key HR role focused on enhancing employee experience, implementing HR policies, and supporting the day-to-day operations of the HR department with a tech-savvy approach. This role requires a blend of administrative skills, HR knowledge, and a tech-savvy mindset to leverage HR technologies effectively.
You will ensure the smooth operation of HR functions, focusing on providing support across various HR areas such as recruitment, onboarding, and employee relations. You will handle HR documentation, and prepare reports.

By analyzing HR metrics, you will contribute to strategic HR planning and decision-making. This role demands excellent communication skills, the ability to multitask in a fast-paced environment, and a proactive approach to problem-solving. Working closely with HR and other departments, they help create a positive work environment and culture.

WHY DO WE WANT YOU

We are looking for impact-driven individuals passionate about helping Boldr grow and achieve our Purpose. We expect our team to become our ultimate partners in success by always giving 110% in everything, sharing their talents and quirks, and championing our core values: Curious, dynamic, and authentic. 

WHAT WILL YOU DO

• Support other team members as needed to ensure the smooth operation of the department, or other HR departments such as People Partners, TA, People Success, etc. 
• Assist with timekeeping inquiries and processes such as processing and maintaining accurate timekeeping records, by running audit reports as needed.
• Review of endorsed job offers and sufficiency of pre-employment requirements prior to Contract Extension to new team members
• Provide support on HR-related topics such as leaves, compensation, and policies
• Assist in the development and implementation of HR policies
• Gather and analyze data with HR metrics
• Assist with the day-to-day operations of HR functions and duties
• Compile and update employee records
• Process documentation and prepare reports related to personnel activities
• Partner closely with other People functions and People Partners (HRBPs) to execute HR operational processes and services with a focus on employee experience and data integrity.
• Process employee changes and terminations including document generation, notifications, and HR systems updates.
• Participate in system testing tied to new program, system, or process rollouts.
• Support with reporting, audit, and data integrity initiatives.
• The POPS Specialist will be responsible for:
• Addressing Tier 0 and Tier 1 employee inquiries and requests.
• Escalating more complex issues to the appropriate team members.
• Assist with onboarding new hires (system entry, paperwork validation, background check administration), as needed.
• Document, maintain, and communicate core HR processes to stakeholders, managers, and employees.
• Identify and drive process improvement efforts, leveraging HR systems to automate and eliminate manual work where possible. 

WHAT WE’LL LIKE ABOUT YOU

YOU ARE… 

• Curious and authentic, just like us! #beboldr 
• A people person with a sharp growth mindset who can use management strategies and prerogatives to maintain Boldr a comfortable and inclusive workplace for all 
• Able to maintain internal and external relationships with a diverse range of personalities, cultures, and departments to keep our turnover below 20% 
• Capable of using your knowledge of all facets of HR and your experience in a generalist role to review, update, and execute streamlined policies and processes 
• Able to pay attention to the small details, while keeping a long-term vision in mind to coach, motivate, guide, and inspire others 
• Highly self-motivated and able to effectively prioritize and execute tasks in a high-pressure environment to keep deadlines under your steps 
• A team worker with a passion for excellence and a sense of urgency who knows how to follow through with processes and project timelines 

YOU HAVE… 

• Bachelor's/College degree in Human Resources, Business, or Organization Development (preferred)
• At least 2 years of progressive experience in Human Resources positions. 
• Specialized training in employment law, compensation, organizational planning, organization development, employee relations, and preventive labor relations, is preferred. 
• Active affiliation with appropriate Human Resources networks and organizations and ongoing community involvement are preferred.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

The Face UXUI Senior Specialist is responsible for crafting exceptional user experiences and visually stunning user interface designs across our digital products. The Face UXUI Senior Specialist collaborates closely with product managers, developers, and other stakeholders to translate user needs and business goals into effective design solutions that enhance user satisfaction and engagement.

Our Values
- User Research: Conduct user research and usability testing to gather insights, identify pain points, and understand user behaviors, needs, and motivations.
- Design Strategy: Develop and articulate design strategies that align with product goals, ensuring a user-centered approach throughout the design process.
- Wireframing and Prototyping: Create wireframes, prototypes, and high-fidelity designs that effectively communicate design concepts and interactions for web and mobile applications.
- Visual Design: Produce visually appealing designs that adhere to brand guidelines, ensuring consistency and a cohesive look across all platforms.
- Collaboration: Work closely with cross-functional teams, including product management and development, to ensure seamless implementation of design solutions and adherence to project timelines.
- Design Systems: Contribute to the creation and maintenance of design systems and component libraries to promote consistency and efficiency in design processes.
- Feedback and Iteration: Actively seek and incorporate feedback from users and stakeholders, iterating on designs based on usability testing and data-driven insights.
- Mentorship: Provide guidance and mentorship to junior designers, fostering a collaborative and innovative design culture within the team.

The Face Video Specialist is responsible for producing high-quality video content that effectively communicates our brand message and engages our audience. The Face Video Specialist works closely creative team to edit, animate, and enhance videos for various platforms, including social media, websites, and promotional campaigns.

Primary Responsibilities
- Video Editing: Edit raw footage into compelling narratives, ensuring high-quality visuals and sound, while adhering to brand guidelines and project timelines
- 2D and 3D Animation: Create engaging animations and motion graphics to enhance video content, including title sequences, transitions, and visual effects
- Content Collaboration: Collaborate with writers, designers, and other team members to conceptualize and execute video projects that align with marketing and communication strategies
- Storytelling: Utilize your storytelling skills to craft videos that captivate and resonate with target audiences, maintaining a strong focus on clarity and engagement
- Post-Production: Manage post-production processes, including color grading, audio mixing, and finalizing videos for various distribution channels
- Feedback Integration: Review and incorporate feedback from team members and stakeholders, ensuring final products meet project objectives and expectations
- Project Management: Organize and prioritize multiple projects simultaneously, maintaining effective communication with team members throughout the editing process
- Stay Current: Keep up to date with industry trends, tools, and techniques in video editing and animation to continually enhance your skills and the quality of our content

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
 

What You Will Do:

• Provides desk-side assistance in resolving technology support issues (will support US banks; check scanner issues)

• Performs installations, repairs, upgrades, backups and other maintenance tasks.

• Provides effective customer service in a 24X7X365 production environment (rotating on-call and holiday support may be required.

• Utilizes soft skills and troubleshooting skills to resolve client issues and questions.

• Asks probing questions to gather relevant information on routine and complex calls.

• Uses effective listening skills to develop understanding of client questions or issues.

• Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in a heterogeneous environment.

• Documents, tracks and monitors client incidents in ticketing system to ensure a timely resolution.

• Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.

• Maintains passwords, data integrity and file system security for the desktop environment.

• Communicates highly technical information to both technical and nontechnical personnel.

• Recommends solutions including new acquisitions and upgrades.

• May participate in development of information technology and infrastructure projects.

• May have expertise in commonly used business applications.

• May handle phone and email assistance as well.

• Other related duties assigned as needed.

What You Will Bring:

• Must have skills/experience: Excellent communication skills and Basic troubleshooting skills

• Nice to have skills/experience: Supporting banks, particularly troubleshooting check scanners

• Must be amenable to work on a Hybrid setup (Twice a week onsite). Office location is at Ecoplaza Bldg, Makati City (near Magallanes MRT Station, EDSA)

• Must be amenable to work on a permanent night shift (Saturday/Sunday off)

• Fresh graduates are welcome to apply

• Also open for College undergraduates and Non-bachelors degree holders but with relevant experience

• Skill in troubleshooting and using diagnostic tools for client accessibility problems to applications and network (e.g., resetting password, bouncing PU, resetting remote devices)

• Knowledge of basic problem resolution and escalation practices

• Ability to provide appropriate level of support and guidance with FIS applications and procedures

• Effective use of listening skills to develop an understanding of client inquiries and problems

• Excellent team player

• Self-motivated to learn new technology and new ways to deliver support

• Shows enthusiasm when providing technical support

• Stays up-to-date with latest technology

• Problem Solving and critical thinking skills

What We Offer:

• A competitive salary and benefits, including HMO on Day 1

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

We are looking for a dedicated Accounts Receivable Specialist and Collections professional to join our finance team. If you have a keen eye for detail, strong analytical skills, and experience in managing accounts receivable and collections, we would love to hear from you!

Responsibilities:

• Manage and monitor accounts receivable to ensure timely collection of payments.
• Process and record incoming payments accurately and efficiently.
• Communicate with clients to follow up on outstanding invoices and resolve payment discrepancies.
• Prepare and send out invoices, account statements, and payment reminders.
• Perform account reconciliations and maintain accurate financial records.
• Generate reports on accounts receivable status and collection activities.
• Collaborate with the finance team to improve processes and implement best practices.
• Ensure compliance with company policies and relevant regulations.

• Proven experience as an Accounts Receivable Specialist or in a similar role.
• Strong knowledge of accounting principles and practices.
• Proficiency in accounting software (e.g., QuickBooks, SAP) and MS Office, especially Excel.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work independently and as part of a team.
• High level of accuracy and attention to detail.

• Weekly payment basis
• Purely Work From Home
• Friendly and supportive work environment.
• Weekly payment basis

The Face Media Senior Specialist is responsible for leading our digital marketing initiatives and drive e-commerce growth. This role involves developing and executing comprehensive digital marketing strategies, optimizing online sales channels, and enhancing customer engagement.

Primary Responsibilities
- Strategy Development: Implement effective digital marketing strategies that align with business objectives, focusing on driving traffic, conversion, and brand awareness.
- E-Commerce Management: Oversee the day-to-day operations of our e-commerce platform, including product listings, inventory management, and customer experience optimization.
- SEO and SEM: Manage SEO and SEM campaigns to improve organic search rankings and maximize paid search ROI.
- Content Management: Collaborate with the content team to review and monitor engaging and relevant content for digital channels, including email campaigns, social media, and website.
- Analytics and Reporting: Utilize web analytics tools to track performance metrics, analyze data trends, and generate reports to inform marketing strategies and decisions.
- Cross-Functional Collaboration: Work closely with the stakeholders and implementation team to ensure a cohesive approach to digital marketing and e-commerce.
- Market Research: Stay updated on industry trends, competitive landscape, and customer preferences to inform marketing strategies and identify growth opportunities.
- Team Leadership: Mentor and guide junior marketing staff, fostering a collaborative and innovative team environment.

About ITRS

Recognised as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are growing.

Our headquarters are in Shoreditch - London's tech hub – with offices in other UK and global locations from the Netherlands to Manila, NYC and Florida. We pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people.

Scope of Role

You will join a team focused on innovation and client satisfaction within a dynamic organization, being the interface between Product Engineering and Client Services. You will report to the Engineering Support Team Lead, who is based in Manila.

As a Support Engineer, you will:

Be the primary contact between the Engineering organization, ITRS Client Services, and other departments looking for development assistance.

Analyze Help Desk tickets assigned to the Engineering team:

1. This may require reviewing the ITRS Product codebase or consulting with developers in the relevant Engineering group(s). The Support Engineer should aim for self-sufficiency to minimize the impact on Engineering teams.

Handle special debug builds requested by Client Services.

Verify and fix software defects:

1. Reproduce customer issues in-house to verify defects.
2. Fix defects when possible, to reduce the workload on teams focusing on strategic development tasks.

Verify enhancement requests:

1. Collaborate with Product Owners and several team members to determine the work required for new features.
2. Engage with the appropriate engineering teams to define and verify requirements.

Support Engineering teamwork queues:

1. Ensure environments, proofs, and documentation are ready for the Engineering teams to act on.
2. Support the improvement and automation of system tools.

Conduct ad-hoc investigations on behalf of the Engineering teams:

1. Assist the Engineering teams with time-intensive issues.

A bachelor's degree in computer science, Information Technology, or a related field

At least 3 years of experience in Software Development, DevOps or Software Support

Intermediate to advanced proficiency in:

1. Python
2. Bash

Hands-on experience with:

1. Containerization platforms (e.g., Docker)
2. Orchestration platforms (e.g., Kubernetes)

Proficiency in the following programming languages:

1. Java
2. C/C++

Familiarity with:

1. Cloud platforms (AWS, Azure, GCP)
2. CI/CD tools (e.g., Jenkins)

Experience in a Level 3 support role (advantageous)

Experience with solutions and the ability to solve complex problems

A team player

Eagerness to independently learn new skills

Proficiency in English, able to convey technical information, create detailed documentation, and manage client interactions.

Willing to work in a hybrid setup, reporting onsite at least once a week to our Makati office

13th Month Bonus

Health Insurance for you and your dependents

Supplemental Medical Claim

Employee Assistance Program

Retirement Plan

Flexible Hybrid Working

Enhanced Parental Leave

Life Assurance

Subsidies and Allowances

Referral Bonus

Buy and Sell Holiday

Training Reimbursement

ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.

We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.

We are seeking a dynamic and results-driven Sales and Marketing Specialist with expertise in HubSpot to join our growing team. In this role, you will leverage your knowledge of HubSpot's tools and features to enhance our sales strategies, optimize marketing campaigns, and drive customer engagement. Your analytical mindset and creativity will play a crucial role in achieving our business objectives.

WHO WE ARE

MySigrid is a Premium Executive and Personal Assistance Service staffed by humans powered by technology. We provide the right people, platform, and processes to optimize busy executives’ lives, allowing them to outsource the day-to-day activities that keep their personal and professional lives on time and on target. We aim to democratize access to executive support and to create jobs using technology instead of replacing them.

We use MySigrid, our proprietary Collaboration & Task Management Platform, to solve tasks efficiently and collectively - improving quality, reducing human error, and increasing speed. MySigrid is a ‘state-of-the-art’ technology platform designed to optimize the work processes of our Executive Assistants, allowing them to deliver world-class remote support to multiple clients, as well as giving them the flexibility to configure an optimal work/life balance.

Key Responsibilities:

• HubSpot Management: Administer and optimize the HubSpot CRM and Marketing Hub, including managing contacts, workflows, and marketing automation processes.

• Campaign Development: Collaborate with the marketing team to design, execute, and analyze integrated marketing campaigns that drive leads and sales conversions.

• Lead Generation: Implement effective lead generation strategies through email marketing, social media, content marketing, and other channels using HubSpot tools.

• Sales Support: Work closely with the sales team to develop sales enablement materials, track leads, and ensure a seamless handoff from marketing to sales.

• Analytics and Reporting: Monitor and report on campaign performance using HubSpot analytics, providing insights and recommendations for continuous improvement.

• Training and Support: Provide training and support to team members on HubSpot best practices and features to maximize usage across the organization.

• Market Research: Conduct market research to identify trends, customer needs, and competitive positioning to inform marketing strategies.
• Collaboration: Collaborate with cross-functional teams to align sales and marketing efforts and ensure a cohesive brand message.

Qualifications:

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• Proven experience (3+ years) in sales and marketing while using Hubspot
• Strong analytical skills with the ability to interpret data and generate actionable insights.
• Excellent written and verbal communication skills.
• Creative problem solver with a results-oriented mindset.
• Proficient in Microsoft Office Suite and other marketing tools.

At MySigrid, we aim to ensure the professional and personal growth of all our employees:

• Paid Time Off (PTO) credits.
• HMO Package for the employee and two dependents.
• Medical subsidy.
• Internet and equipment subsidy.
• Comprehensive training and continuous learning advantages.
• Opportunity to contribute to new technology and help develop a high-end system that assists humans by optimizing their work processes.
• High importance to work-life balance with the opportunity to work from home part of the week.
• Opportunity to venture into other areas of the business as you continue to contribute to the growth of the company.
• Be part of a dynamic team of specialists who openly and willingly share their knowledge with their colleagues.
• Work in a corporate culture that encourages collaboration, with an emphasis on our core values: Integrity, Passion, Teamwork and Respect, Proactiveness, Accountability, and Determination.

Co-Working days

MySigrid has co-working offices in BGC, Ortigas, and Makati where the whole team meets twice a month at a minimum.

About Smart Nora

At Smart Nora, we are redefining the future of sleep technology. What started as a quest to solve a personal problem has evolved into a mission to transform sleep for 3.3 billion people worldwide. We are a team of designers, engineers, and innovators who are passionate about using technology to improve sleep health.

Our vision goes beyond addressing individual sleep challenges—we are building a future where cutting-edge technology integrates seamlessly into people’s lives to create healthier, more restorative sleep experiences. With tens of thousands of happy customers and counting, we are proud of the impact we’ve made so far, but our journey is far from over. We are expanding our reach into sleep and wellness, driven by advancements in our technology and a growing demand for personalized solutions that improve overall well-being.

As a dynamic and fast-paced team, we value curiosity, creativity, and collaboration. Our distributed team works effectively using tools like Notion, Figma, and Slack, ensuring everyone stays connected and informed. We believe in fostering an environment where innovation thrives, where every team member is empowered to take on new challenges and make meaningful contributions.

If you’re excited about the intersection of technology and wellness, and are eager to be part of a team that is shaping the future of sleep, Smart Nora is the place for you. We value great judgment, a positive attitude, and a desire to grow—both personally and professionally. With us, you'll be part of something truly transformative.

About the position

Smart Nora is looking for a creative, and results-oriented Email/SMS Marketing Specialist to join our Marketing team. As an Email/SMS Marketing Specialist, you will be responsible for managing and scaling our email campaigns and flows, helping us to communicate the right message to the right person, at the right time and frequency. You will also support our cross-platform marketing initiatives related to customer lifecycle management, new campaign launches and brand initiatives.

Qualifications:

• 3+ years in Email Marketing
• Deep knowledge of ESP platforms, Klaviyo knowledge a bonus!
• Capable of segmentation, setting up automation, creating campaigns, doing A/B testing, and more in ESPs
• Creative and strategic email designer
• Proven success developing and executing Email/SMS marketing strategies that have driven high-performing results
• Experience evaluating and reporting on Email/SMS performance
• A passion for Sleep and Wellness
• Extreme attention to detail

Responsibilities:

• Conducting market research to better understand consumer behaviors.
• Reviewing former campaigns to identify areas of strength and weakness
• Creating email marketing campaigns that speak directly to the pain points of existing and prospective clientele.
• Creating well-written copy that is engaging and flawless.
• Creating the design and layout for emails.
• Distributing emails through the use of automated flows
• Monitoring and reporting on the utility of each campaign.
  
  
• Meeting with the product team on Monday to plan and prioritize and later get together with the entire team for the weekly Kick-off.

Salary:

Our salaries are competitive with industry standards. The salary will be commensurate with your work experience.

Remote Work Accommodation -

Flexible hours, we will ensure you have the right equipment and set up for a functional and healthy work environment.

Health Benefits

We offer health and dental insurance. Our extended benefits package also gives you access to an array of services.

Equipment and Tools

All employees have access to the right tools for the job including an Apple computer and software for working efficiently.

How to Apply

Please email your application to smartnora@jobs.workablemail.com with the job title in the subject line. The body of your email should include the following:

• LinkedIn Profile (link)
• Portfolio and Case Studies (link)
• Cover letter
• Resume (attachment)
• Send us a short video to introduce yourself and let us know why you are the perfect candidate.

Please list any needs that you have that we can accommodate throughout the hiring process. Type N/A if not applicable.

The Interview Process

• Application Review: We will carefully review your responses to our questions and review your work samples.
• Interview #1 - 40 mins: Introduction + Work Experience review. In a 40-minute video call, we will get to know you, and answer any questions you might have. We will dedicate 20 minutes to dive into your most relevant projects and experiences.
• Interview #2 - 2 hours: Your Work at Smart Nora. We will dive deeper into the work you will be doing at Smart Nora. Make sure you fully understand how you will be an effective member of the team and how your contributions will fit into our mission. We will discuss real examples of your upcoming projects to get a sense of how you would approach and implement them.
• Culture and Talent Assessment - 1 hour We strongly believe in supporting you in finding meaningful work which is aligned with your strengths. This 1-hour activity will give you deep insights into your alignment with the team, the position, and your career.

Accommodations are available on request for candidates with special needs throughout the application process. Please let us know of any special needs in the application form.

--- This is a Full-time WORK FROM HOME---

Job Title: Sales Representative Virtual Assistant (VA) - Work from Home

Job Type: Full-Time, Remote

Job Overview:
We are seeking a motivated and experienced Sales Representative VA with a strong background in digital marketing to join our remote team. The ideal candidate will be responsible for driving sales, building client relationships, and supporting digital marketing campaigns to enhance brand awareness and generate leads. This role requires excellent communication skills, a proactive attitude, and the ability to work independently in a remote setting.

Responsibilities:

• Identify and engage potential clients through various digital channels, including email outreach, social media, and direct messaging.
• Conduct product presentations, handle inquiries, and follow up with prospective clients to drive sales.
• Collaborate with the marketing team to support digital marketing efforts, including social media campaigns, email marketing, and content marketing strategies.
• Track and analyze sales performance and marketing metrics, providing insights to optimize strategies and improve sales outcomes.
• Manage CRM systems and ensure all client information is up-to-date.
• Assist with creating sales materials, presentations, and other digital marketing assets as needed.
• Provide regular reports on sales activities, campaign effectiveness, and lead generation progress.

• Proven experience in a sales representative role, preferably as a Virtual Assistant.
• Strong background in digital marketing, including social media management, email marketing, and content creation.
• Excellent communication and interpersonal skills with a customer-focused approach.
• Familiarity with CRM software and digital marketing tools (e.g., HubSpot, Mailchimp, Canva).
• Ability to work independently, prioritize tasks, and meet deadlines in a remote environment.
• Proficiency in Microsoft Office Suite, Google Workspace, and familiarity with social media platforms (Facebook, LinkedIn, Instagram, etc.).

The role:

We’re on the lookout for a marketing specialist with a strong digital background.

Content management will be central to your role, whether that’s writing, briefing freelance content writers, researching, proof reading, creating and managing a content calendar, overseeing design or creating and executing optimisation tests.

You will also own and run our organic social channels, including managing a content calendar, content creation and daily posting

You’ll be comfortable both actively delivering and managing a range of third party contractors and agencies to execute on our behalf.

Your key stakeholders will be with our marketing manager, GM and sales team across AU and US.

Why you will love this role:

• The opportunity to make a difference: we are not a large company tied down by bureaucracy, you can implement work quickly and see results.
• Own your role and the content strategy: for the right person there is an opportunity to really take this and make it yours.  We will trust you to work autonomously and get the job done.
• Lots of opportunity to learn and grow:  You will be working with an experienced Marketing Manager and General Manager who have decades of marketing experience between them so there is lots of room to learn and grow. They are also very open to ideas and new initiatives that you come up with.  We can also fund relevant training where appropriate
• Time to execute, not time in meetings: we do have a couple of set meetings and lots of collaboration within the marketing team, but the majority of your time will be used to execute your work.
• Friendly, remote team: we are a fun team, largely based in Australia, but also Philippines, India, USA and Pakistan. You will get the chance to collaborate with multiple teams who are all inclusive and open.

Essential Skills / qualifications:

• Fluent level English
• 2+ years experience managing/executing SEO content strategies (including keyword research)
• Content writing.
• Social media management.
• Executing Conversion Rate Optimisation (CRO) tests.
• An eye for design, you can manage designers and keep consistency across our site.
• Project management skills and an eye for detail, you will be managing multiple projects and freelancers.

Desired Skills:

• Marketing university degree or equivalent
• Understanding/experience of the logistics sector / SaaS businesses
• PPC management/execution.
• Design skills, these aren’t core to the role, but if you are able to create or make quick edits to images in Canva (or similar) it would be a plus.
• Basic Wordpress knowledge.

About TransVirtual:

TransVirtual is a modern SaaS business, delivering industry-leading logistics solutions. 

Inspired by his family’s involvement in the transport industry, our founder set out to build a truly configurable Transport Management System (TMS) that could adapt to the diverse needs of this sector. We’ve built on our unique selling point of configurability by developing a deep network which allows transport businesses to process more data, more effectively, through extensive integrations. 

Today we have evolved our product set beyond TMS and offer a complete logistics solutions, expanding beyond Australia into New Zealand, USA and Canada.

Our culture is constantly evolving, and we ensure strategic alignment through clear goals set using OKRs. We thrive on positive, consistent and collaborative communication, necessary of a remote first business. We support that through fortnightly all hands meetings and Quarterly Workshops including Retros.

We’re always looking for outstanding candidates to join us as Technology, Logistics and Growth experts. So, if you’re excited by this opportunity, we’d love to hear from you!

We have an exciting opportunity within the Avaloq Marketing & Communications team. Join us and work with our international team of diverse, driven and highly skilled financial and technology marketers who are focused on supporting our clients, prospects, partners and industry to understand Avaloq’s complex, market leading and innovative solutions.

We are seeking a proactive and detail-oriented Digital Marketing Specialist to join our marketing team. In this role, you will engage in a variety of essential tasks that support our marketing initiatives, providing an exciting opportunity to contribute to diverse projects. The ideal candidate will thrive in a dynamic environment and be eager to tackle various responsibilities while focusing on enhancing our digital marketing efforts.

Your key tasks

• Set up and manage Google Ads and LinkedIn campaigns to drive awareness, conversions and increase ROI
• Set up and manage email marketing campaigns and event communications
• Monitor, analyse and optimize campaign performance based on data-driven insights and execute A/B tests
• Collaborate with internal stakeholders, oversee requests and prioritize projects
• Report on the performance of marketing activities with capability to filter valuable information

As an Engagement Specialist, you’ll play a key role as an ambassador for Ten Group, ensuring our APAC members receive the highest levels of service and personalized care. In this role, you’ll connect with members over the phone to enhance their experience, engage them in meaningful interactions, and support their journey with Ten by providing insights on service improvement. Through exceptional customer engagement, you'll help drive member satisfaction and profitability while identifying new ways to add value and efficiency.

If you’re passionate about providing extraordinary service and helping us shape the future of member engagement at Ten, we’d love to hear from you!

Key Responsibilities:

You’ll work collaboratively with the Outbound Engagement Team to achieve performance goals and maintain service excellence. Responsibilities include:

• Member Engagement: Initiate contact and build connections with members through:
1. Welcome Calls to new members, setting the foundation for exceptional service
2. Re-engagement Calls to lapsed members, reigniting their interest in Ten’s services
3. Onboarding and Follow-Up Calls to ensure members are fully integrated and informed
4. Special Occasion Calls to surprise and delight members on important days
• Service Improvement: Support and participate in service improvement initiatives, offering insights on member feedback and proposing new engagement strategies.
• Reporting & Insights: Use tools such as Tableau to track and report on key metrics. Share weekly team insights and performance metrics to encourage efficiency and high standards.
• Team Collaboration: Work closely with the APAC Service Improvement Project Lead to drive improvements in member satisfaction, business efficiency, and sustainability.
• Consistently deliver exceptional service to achieve or exceed Engagement Team targets, such as QA Scores and Member Satisfaction.

• Conduct thorough administrative tasks using TenMaid to support member calls.
• Provide ongoing feedback and ideas to shape future member engagement projects.
• Promote a positive, solutions-oriented environment, influencing team success and business impact.

We’re looking for someone who’s naturally engaging, resilient, and motivated by providing outstanding service. Ideal candidates will have:

• Language Skills: Business Fluent English
• Communication Excellence: Skilled in clear, empathetic, and solution-focused communication, adapting to internal and member-facing needs.
• Analytical Skills: Experience with MS Office, particularly Excel and PowerPoint; familiarity with Tableau or similar reporting tools is beneficial.
• Performance Mindset: A track record of high QA scores and NPS ratings, with a dedication to continuous improvement.
• Adaptability & Professionalism: Ability to thrive in a dynamic 24/7 business environment, managing time effectively and maintaining positivity under pressure.

Behavioral Expectations:

• Strong resilience and calmness under pressure
• Confidence in decision-making and proactive in problem-solving
• A genuine commitment to service excellence and a mindset focused on team and member success

Ten’s mission is to be the world’s most trusted leader in providing personalized services to individuals. As part of our team, you’ll embody this mission, taking pride in your work and celebrating both your own successes and those of your colleagues.

As an Engagement Specialist Lifestyle Manager, you’ll role model our core values - Member Focused, Trustworthy, and Pioneering - by approaching each day with a positive, solutions-oriented, and supportive mindset. You’ll set high standards for yourself, stay self-aware, and commit to continuous self-improvement.

In this role, you’ll demonstrate sound judgment in challenging situations, taking personal responsibility to ensure that issues are resolved effectively and with care.

Guidelines for Home Office:

• Located anywhere in Philippines
• A secure home office at your confirmed address, free from background noise or other distractions
• Internet service must meet minimum requirements and minimum speed check must be completed

Rewards designed around you:

Our people are at the heart of the business and we have a culture of recognition and reward. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development. All our employees also enjoy a range of benefits regardless of where they are based. Not only do we enjoy monthly Treats on Ten (on the tenth of each month!) but employees also get 3 extra days of annual leave in their third year and an extra month of every 5 years. In line with these milestone lengths of service, we also operate a Ten Loyalty Reward program – this is a bonus (although we prefer to refer to this as ‘extra spending money’) that is awarded once these milestones are reached. The thinking behind the program is that not only does it recognise and reward commitment and loyalty to the business, but it can also be used to fund the adventures to be had during sabbaticals – this is the main intention and driving force behind the program. We want to give our people extra spending money so that they can truly enjoy their sabbaticals.
One of our more popular perks, working holiday opportunities with the ability to work from any of our 20+ offices without taking annual leave.

Who We Are

At Ten our goal is simple, to become the most trusted service business in the world.

Ten is a leading global lifestyle management business with presence in over 20+ offices globally and more than 1300+ employees. We use our expertise, technology and buying power to grant our members direct access to the best travel, live entertainment, dining and luxury retail services. We also work closely with suppliers to provide exclusively negotiated benefits and employee loyalty schemes.

We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and to continue to improve the lives of millions of members.

As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment.

To find out more about Ten, please watch this short video here.

Commitment to Diversity
We encourage diverse philosophies, cultures and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline or terminate, will be based on merit, competence, performance and business needs.

Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes. ”

WHAT YOU’LL LIKE ABOUT US 

• Great company culture! Our diverse backgrounds, commitment, and passion are the things that make us great. 
• We geek out on new ideas, proposals, and anything that will positively impact our clients and of course, you!
• We’ve got training sessions in store to help you level up your skill set. 
• With you on Boldr’s side, we’ll tackle social responsibility initiatives together.
• We have rest and relaxation benefits. 
• We also cap off every week with a bit (a lot) of competitive board games.

WHAT IS YOUR ROLE

We’re on a mission to keep children safer online - both at home and at school. We use cutting-edge machine-learning technology to detect issues like cyberbullying, sexting, signs of depression, suicidal thoughts, and more. We also offer internet filtering and limits.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

• Act as the company gatekeeper using computer technology to handle in-app chats, email inquiries, and phone calls.
• Respond to inbound customer service questions about product functionality, pricing, billing, and generally advise on company information.
• Help customers via phone to set up their accounts or troubleshoot issues, escalating when needed.
• Provide suggestions for improvement or new features based on customer feedback and work with our engineering team to implement them.
• Handle cancellation requests and attempt to win customers back by gathering information and offering solutions.

• 1+ years of related experience is required for applicants with a Bachelor's degree.
• Excellent written and verbal communication skills via email, telephone, in-person, chat
• Learn quickly and exhibit tech savviness.
• Ability to work under pressure, organize, and prioritize responsibilities.
• Experience speaking about technology with non-tech-savvy customers.
• Knowledge of Google Suite, and Intercom (or other ticketing system).

We recognize people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. We encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage