The Integrated Data Specialist is part of the Data Intelligence and Analytics team, responsible for supporting the day-to-day integrated data, reporting and analytics requirements of the client media teams for their media strategy and plan requirements.

Primary Responsibilities:

• Prepare and regularly updates media competitive reports
• Utilize research tools in running total media data (TV, Radio, Print, Outdoor, Digital)
• Support media teams via ad-hoc data run requests and act as their SPOC (single point of contact)
• Ensure a collaborative working engagement with assigned media team
• Creation and management of automated reports
• Serve as champion of proprietary tools (training and troubleshooting)
• Prepare media data insights and landscapes

Position Type :

Type Of Hire :

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the role:

This sales engineering role is the heartbeat of all core banking sales opportunities in Asia Pacific. Working with the one of the largest and most mature fintech companies globally, you will have unparalleled access to intelligence, people and technology to shape industry leading sales propositions across 100+ countries, specifically related to Core Banking. We are looking for an ambitious change agent, to primarily serve our growing Asia Pacific business.

About the team:

• This sales engineering team manages all Core Banking opportunities across International Markets. Our mission is to take all stakeholders on a compelling and exciting journey towards new, sustainable and profitable business for FIS and the prospect. 

What you will be doing:

• At the forefront of positioning FIS Solutions and Services to our existing clients and new prospects by applying a consultative selling approach

• At the core of shaping the overall proposition with the sales team, including liaison with finance, legal, product, delivery and support teams

• Listening, diligently, to our prospects' current challenges and requirements

• Translating these into solutions and building a benefits case and value proposition, by using FIS Solutions and Services during the Rfx process

• Leading prospect workshops, demoing our capabilities and Proof of Concepts

• Leveraging your market insights and detailed knowledge of the FIS Solutions to support product teams by providing feedback to drive the future roadmap and product strategy

• Continually supporting the enhancement of our go to market propositions, to ensure we remain highly competitive

• Be an authority /trusted advisor internally and externally on core banking

• Building FIS brand awareness and credibility, always

• Growing your credibility, charisma and career, always

What you bring:

• Presence, charisma and grit; the drive to be successful

• Experience working at a Consultancy firm, a Vendor (like FIS), a Bank or a Core Banking Fintech (minimum 8 years in core banking)

• Excellent verbal and written communication and presentation skills with a focus on consultative value-based selling

• An ability to lead conversations with internal and external senior stakeholders and drive outcomes

• An ability to create various artifacts related to sales collateral with aesthetic brilliance 

• Pre-Sales experience in some capacity

• Fluency in a local language such as Thai or Filipo and English to a good level

• Core Banking domain and industry knowledge

Added bonus if you have:

• Experience outside the Asia market. Whilst this role is predominantly focussed on the Asia Market there are significant opportunities across International Markets to get involved in

What we offer you:

At FIS, we hire the best. In return, you receive exceptional benefits including:

• An engaging and rewarding experience

• Opportunities drive innovation

• Tools for personal and professional growth

• Inclusive and diverse work environment

• Flexible working and travel opportunities

• Time to invest in your community

#LI-NS1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

The role of Business Support Manager will support day-to-day operations of the office and will directly support the leadership team in managing administrative and operational tasks. This role will involve managing office operations, assisting in staff utilization monitoring, handling, and managing invoicing of project managers of their respective projects, and providing logistical support for meetings and town halls.

• Provide administration and clerical support to the team
• Support, coordinate, develop and deliver complex documentation (Reports, Bids, Technical Summaries, Minutes, Registers, CAPEX, travel management etc).
• Manage and maintain documentation templates.
• Office operations management
• Invoicing assistance and debt follow ups

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing

Administer necessary product requirements to maintain consistent account control of clients using FIS software products and ensure the quality and utilization of FIS software products satisfies client needs.

• Provides in-depth product support to FIS clients by resolving incoming inquiries.
• Responds to customer product inquiries via telephone or in written internet-based email.
• Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
• Troubleshoots problems with malfunctioning electro/mechanical equipment or software applications and recommends corrective action.
• Documents customer information and recurring technical issues to support product quality programs and product development.
• Recreates client issues in test environment, Identifies/documents how applications and systems interact to support business processes.
• Interpersonal skills and technical product knowledge and expertise are critical to responding to daily Client-centric activities.
• Other related duties assigned as needed.

What you bring

• Experience doing Product/Application support in any banking or financial systems

• Background or basic knowledge in data querying

• Exposure in Java codes is a plus

• Experience in face to face client interaction is a plus

• Documents client information and recurring technical issues to support product quality programs and product development
• Strong analytical skills

• Organizational and time management skills required
• Self-starter with proven ability to work independently
• Extremely comfortable working with computers and a variety of applications

• Excellent oral and written communications skills
• Strong problem solving skills

What we offer you

At FIS, we hire the best. In return, you receive exceptional benefits including:

• Opportunities to innovate in fintech

• Tools for personal and professional growth

• Inclusive and diverse work environment

• Resources to invest in your community

• Competitive salary and benefits

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Primary Responsibility:

• Job Order/Records/Sample management
• Inspection/Test report generation.
• Invoice sending and dispatching
• PR/PO processing and monitoring for office/operational supplies, travel, utilities, third parties, accommodation, etc.

Specific Responsibility:

Receiving:

• Handles receiving of incoming samples and ensures samples are inspected, sorted, and stored in a suitable storage condition.
• Records, checks, and assess the quantity and sufficiency of samples against testing requirement.
• Records and checks the quality and integrity of samples and coordinates client and sales for any discrepancy and defects.
• Ensures samples received are checked against relevant documents such as but not limited to Proposal, P.O., Request for Analysis form etc.
• Registers samples in the system and must ensure all relevant information such as client special instructions are captured accordingly.
• Sends generated claim stub to client after registration.
• Endorses samples and documents like Job Instruction, Work Sheets and other relevant documents to laboratory.
• Scans and uploads documents to dedicated Sharepoint site.

Reporting:

• Generates and sends complete final tests and inspection reports to client.
• Ensures details are correct and client special instructions are captured accordingly before sending of final reports to client.
• Maintain documents and files/keeps them on corresponding job folders and/or prepare documentation for archiving.
• Ensures records and monitoring are up to date.

Dispatching:

• §  Prepares and dispatches document package (Certificate/LTR, Invoice, Proposal, Letter, etc.) with approved results or reports through appropriate means (by fax, mail, courier, or delivery).
• §  Ensures correctness of recipients’ details and parcel’s content to avoid erroneous dispatching.
• §  Monitors and tracks the parcel’s location and update the monitoring in a timely manner.
• §  Ensures delivery receipts are scanned, compiled, and uploaded in the designated Sharepoint.
• §  Performs other related duties as may be assigned either in support of departmental goal or for his/her personal or professional training, education or development as programmed by his/her immediate superior
• §  Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:
  • Demonstrates strong obligation to SGS QHSEE policies, procedures and work instructions by actively participating in meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE
  • Perform appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace
  • Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
  • Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
  • Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
  • Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines
  •  Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators
  • Actively participates in incident investigations and risk assessments as deemed necessary by SGS management
  • fulfills the requirements needed in the success of the QHSEE Management System
  • Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations

We are looking for a DevOps Middleware Engineer for a team of motivated, enthusiastic and committed colleagues who always take the time to look at complex issues from all sides, who together master the challenges of day-to-day business, and who make the job of "running the bank" in Avaloq a success.
On our way to the cloud, we are providing an ever-increasing range of microservices to best combine availability and scalability.

Your key tasks

• Declaration of infrastructure components in Terraform for Oracle, GPC, AWS, MS Azure, and the private cloud of our service provider.
• Use of current technologies and tools for continuous improvement and automation of system operation.
• Set-up, operation, monitoring and maintenance of the systems for the realization of the offered services.
• Assumption of tasks within the ITSM lifecycle, especially in performance, service, change, asset, incident, and problem management.
• Participation in on-call duties.
• Administration and configuration of web application server
• Coding of automation and monitoring scripts
• Infrastructure as Code (IaC) with Terraform to ensure efficient and scalable deployment processes
• Issues investigation and troubleshooting
• Contribution to the design, technical documentation, implementation, and administration of enterprise applications
• Middleware refreshment and patching
• Collaboration with specialists of different areas for the implementation of cross-domain activities
• Ticket management (L2/L3 support) in collaboration with our strategic 3rd party suppliers
• On-call service (7x24) and early/late shifts

The Database Competence Center is covering all DBA technologies. We are responsible for the 24 x 7 operations for major regional and global banks.

Your key tasks 

• Create and maintain all databases required for development, testing, education and production usage on different Unix and Linux platforms
• Perform the capacity planning required to create and maintain the databases.
• Perform ongoing tuning of the database instances.
• Install & evaluate new versions of the Oracle RDBMS and its tools and any other tools that access the Oracle database.
• Plan and implement backup and recovery of the Oracle database.
• Control migrations of programs, database changes, reference data changes and menu changes through the development life cycle.
• Implement and enforce security for all Oracle Databases.
• Perform database re-organisations as required to assist performance and ensure maximum uptime of the database.
• Put standards in place to ensure that all application design and code is produced with proper integrity, security and performance.
• Support and perform the migration into the Oracle Cloud and other cloud providers
• Provide technical support to application development teams.
• Assist with impact analysis of any changes made to the database objects.
• Troubleshoot with problems regarding the databases, applications and development tools.
• Ensure all relevant support documentation is up to date and ready for review and audit.
• Declaration of infrastructure components in Terraform for Oracle, GPC, AWS, MS Azure and the private cloud of our service provider
• Use of current technologies and tools for continuous improvement and automation of system operation.
• Set-up, operation, monitoring and maintenance of the systems for the realization of the offered services.

Our Associates Team plays a pivotal role within our dynamic sales organization. As a member of this team, you will be at the forefront of our mission to connect with clients and provide them with tailored lending solutions. 

As a Lendi Associate, you will be involved in engaging with both inbound customer inquiries and proactively reaching out to potential leads. Utilizing the cutting-edge Lendi Platform, you'll orchestrate seamless sales processes and deliver outstanding customer experiences. 

Join us as we revolutionize the lending industry and make a real difference in people's lives.

• Deliver outstanding customer service, addressing objections courteously and professionally. 

• Consistently surpass daily, weekly, and monthly sales objectives. 

• Initiate outbound calls to potential business clients, setting appointments for Australian businesses. 

• Convert both inbound and outbound leads into qualified appointments for our brokers. 

• Adhere to call scripts and sales procedures to ensure uniformity and effectiveness. 

• Engage in phone conversations with prospects, discussing their lending requirements. 

• Identify opportunities for customers to refinance existing loans or secure finance for new investments. 

• Utilize your sales and relationship-building expertise to encourage customers to interact with our online platform before their appointment, facilitating document submission and key information provision to their broker. 

• Thoroughly and accurately record all call details in the designated system. 

Primary Responsibilities of a Student Admin for Operations and Sales:

• For Planning and Scheduling assistance (e.g. clerical and system encoding, invoice and collection records updating
• Customer Satisfaction Survey consolidation and monitoring, outsourcing suppliers for events and general assistance, etc.)

• Reviews sales contracts, establish parameters, quotes and negotiate prices.
• Develops market segments action plan, account management and its execution. 
• Participates in the tradeshows and conventions organized by Accor.
• Attends coordination meetings with the different departments in the Hotel for groups and VIP arrivals.

We are looking for an experienced SEO Execution Specialist to join our marketing team. The ideal candidate will have a strong background in search engine optimization and a passion for enhancing online visibility and driving organic traffic within the retail and hospitality industry. You will be responsible for implementing SEO strategies, conducting keyword research, marketing analytics and optimizing our digital content to maximize our online presence.

Principal Responsibilities:

• Perform keyword research and implement SEO best practices across web pages.
• Optimize website content, meta tags, URLs, and internal linking structures for improved search engine performance.
• Publish and manage content using Adobe Experience Manager (AEM) and other CMS platforms
• Integrate and push schema markup through the CMS
• Ensure content and web elements are accessible, meeting WCAG standards.
• Optimize images with alt tags, use descriptive URLs, and enhance overall accessibility.
• Work closely with the web development team to implement technical SEO recommendations, such as site speed optimization, mobile responsiveness, etc.
• Conduct regular website audits to identify technical issues, crawl errors, and indexing issues, and implement solutions to improve site performance and user experience.
• Provide regular reports and insights to stakeholders on keyword performance, content optimizations, and opportunities for improvement.
• Experience with Search Console and BrightEdge is a plus.
• Develop and execute effective SEO strategies to improve organic search rankings and drive traffic to our website and digital platforms.
• Perform comprehensive keyword research and analysis to identify opportunities for content optimization.
• Optimize website content, including landing pages, product descriptions, and blog posts, for targeted keywords and user experience.
• Conduct technical SEO audits and provide recommendations to enhance website performance, including site speed, mobile responsiveness, and indexing.
• Collaborate with content creators, designers, and developers to ensure SEO best practices are integrated into all digital marketing initiatives.
• Prepare regular reports on SEO performance metrics, insights, and strategies for improvement.
• Create a strategy around off page SEO and execute the same.
• Regularly monitor competitors and provide inputs to senior stakeholders.

• Generate and capitalize on new sales and business opportunities in order to meet required revenue targets within defined areas of responsibility.
• Prepare individual sales and marketing programs and action plans in line with the overall business strategy to ensure a targeted and focused approach that consistently contributes to the overall growth objectives of the business.
• Meet assigned sales targets as set by the Business Manager.

Reporting Line:
Reports to the Health & Safety/Operational Compliance and Excellence (H&S/OCE) Manager.

Primary Responsibilities:

• Assists the H&S/OCE Manager in the maintenance and continual improvement of the organization’s national quality, health, safety, environmental and energy (QHSEE) management systems, such as but not limited to ISO 9001, ISO 14001, 50001, ISO 45001, ISO 17025, ISO 17020.
• Conducts internal audit and training relevant to the management systems, such as but not limited to ISO 9001, ISO 14001, 50001, ISO 45001, ISO 17025, ISO 17020, Corporate Governance, Operational Integrity, and SAT Audit.
• Assists in the achievement of the division’s objectives and targets aligned with the corporate directives by providing support and active participation in the different Corporate Social Responsibility activities and other activities led by the OMD.

Specific Responsibilities:

• Assists the H&S team in establishing, maintaining, and improving the required Management Systems and other IMS projects that would benefit society and the environment while boosting the SGS brand and reputation.
• Undertakes Internal Audit activities, Corporate Governance, SAT, Supplier Audits, and other audit activities as a team leader or team member according to the internal audit programme.
• Oversees QHSEE meetings and other meetings related to the management systems.
• Collaborates with QHSEE Coordinators from the different business and function lines in implementing the Management Systems in their respective divisions.
• Acts as the Document Controller of the team and maintains the integrity of all documented information saved in the IMS SharePoint site.
• Assists during external audits and other certifications and accreditations deemed necessary by SGS Philippines.
• Reports all Management Systems related audits and incidents using the Crystal Non-Conformity Report module and monitors timely closure through creation of NCR Analytics Report and following up with concerned teams

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

About the role:

As a Product Support Representative, you will work with FIS clients to provide in-depth product support. You will take incoming inquiries to resolve customer concerns raised during installation, operation, maintenance, or product application. Perform validations using mathematical and statistical knowledge & risk domain.

WHAT YOU WILL DO:

• Resolves client concerns raised during installation, operation, maintenance or product application or compatibility matters.

• Work in areas of Asset liability management, Interest Rate Risk, Liquidity Risk. IRRBB

• Support the production of internal and external global client on liquidity regulatory reporting (LCR, ALMM, NSFR, IRR, Funding Plan).

• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time and form of desired results.

• Provide solutions to client issues through the inbuild financial and application knowledge.

• Assist clients in resolving application-related issues promptly and effectively, ensuring their concerns are addressed.

• Anticipate evolving client needs and develop strategies to meet those needs.

• Participate in incident management process and coordinate until issues are resolved and RCAs are delivered.

• Ensure comprehensive handover from Professional Services team to Client Services of new projects.

• Report new or recurring problems to product management and/or product development departments

• Provides in-depth product support to FIS clients by resolving incoming inquiries.

• Responds to customer product inquiries via telephone or in written internet-based email or chat sessions.

• Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters.

• Troubleshoots problems with malfunctioning electro/mechanical equipment or software applications and recommends corrective action.

• Documents customer information and recurring technical issues to support product quality programs and product development.

• Recreates client issues in test environment, Identifies/documents how applications and systems interact to support business processes.

WHAT YOU BRING:

• 1 to 3 years’ experience in Risk Management preferably Banking and Insurance Sector.

• Knowledge of valuations of Banking products like Bonds, loans, deposits, saving accounts, REPO, and reverse REPO style instruments etc

• Knowledge of Derivatives like FRA, Interest Rate Derivatives, Swaps, Futures, Options etc.

• Knowledge of LCR & NSFR, Liquidity Risk ratios for the Bank

• Basic concepts of Market Risk measure, Value at Risk (VaR), Estimated Shortfall, Sensitivities, Back testing.

• Knowledge of Bank balance sheet management, cashflow generation, Regulations around Asset Liability Management (ALM).

• Basic Knowledge on Microsoft SQL Database, general SQL queries, RDBMS, data structures, Analysis services, Cube.

• Prior banking experience preferred

• Strong analytical, organizational and time management skills

• You are an excellent communicator and strong problem-solver

• Knowledge of FIS products a plus

WHAT WE OFFER:

• A modern, international work environment and a dedicated and motivated team

• A competitive salary and benefits

• A variety of career development tools, resources, and opportunities

• Time to support charities and give back in your community.

• A fantastic range of benefits designed to help support your lifestyle and wellbeing.

• Great workspaces with dedicated and motivated colleagues

• A broad range of professional education and personal development opportunities

• A work environment built on collaboration, flexibility, and respect.

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?

About the role:
As a Product Support Representative, you will work with FIS clients to provide in-depth product support. You will take incoming inquiries to resolve customer concerns raised during installation, operation, maintenance or product application for our Trading Application FIS Trading Suite (formerly Valdi).

About the team:

You will be part of a APAC Regional CX Team supporting clients under Trading who are using FIS Proprietary platform. The team is distributed strategically across APAC to cover countries in the region.

What you will be doing:

• Handle customer inquiries and resolving support issues such as address changes, processing orders, warranty, or billing and payment.

• Provide in-depth product support and researching client issues.

• Troubleshoot problems with equipment or software applications and recommend corrective action.

• Document customer information and recurring technical issues to support product quality programs and product development.

• Recreates client issues in test environment, Identifies/documents how applications and systems interact to support business processes.

• Resolves client concerns raised during installation, operation, maintenance or product application or compatibility matters.

• Other related duties as assigned.

What you will need:

• Must have At least 6 years of combined experience working as an application or software support specialist

• Demonstratable strong analytical & problem-solving skills.

• Experience supporting Trading environments or platforms (e.g., Fidessa, Ullink, Bloomberg, Refinitiv, etc) is preferred.

• A strong understanding of Trading process (Buy Side, Sell Side, Exchange) is preferred.

• Experience in financial services industry is preferred.

• Excellent English communication skills

• Organizational and time management skills and the ability to work independently.

Added bonus if you have:

• Familiar with Valdi (FIS Trading Suite)

What we offer you:
At FIS, we hire the best. In return, you receive exceptional benefits including:

• Opportunities to innovate in fintech

• Tools for personal and professional growth

• Inclusive and diverse work environment

• Resources to invest in your community

• Competitive salary and benefits

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Beefs up client base through scouting for potential clients, developing marketing and sales plan, making actual sales transactions, maintaining existing clients, and providing market information to be used developing marketing and sales plans and targets.

• Presents, offers, follows up and makes sales transactions for SGS services.
• Develops and implements Marketing and Sales Plans to ensure a robust Sales pipeline and meeting Sales targets.
• Prepares sales reports via the CRM and keeping the CRM accounts updated.
• Submits Weekly Sales Plan and Sales Accomplishment Reports Increases client base by scouting for potential clients and maintaining managed accounts through identification of their needs, packaging services that would best fulfil their requirements, and making successful sales transactions.
• Maintains regular communication with managed accounts and follows up proposals with potential clients.
• Performs other related duties as may be assigned either in collaboration of departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

We are seeking a highly skilled and experienced Java Developer to join our dynamic team. The ideal candidate will have a strong background in Java development support and maintenance, with expertise in Spring Boot, Docker, and AWS technologies. 

• Production support and maintenance of high-quality software solutions using Java, Spring Boot, Docker, and AWS technologies.
• These are NOT feature development positions.
• Performance engineering related tasks (jmeter + performance analysis)
• Release support. 
• There are some bug fixing implementation tasks, but most of the daily work is related to: Incident management, Troubleshooting, Production support, Release preparation and management, Performance, Monitoring, Alerting, etc
• Collaborate with cross-functional teams to gather and analyze requirements, and translate them into technical specifications and implementation plans.
• Implement scalable, reliable, and secure backend systems and APIs.
• Write clean, maintainable, and efficient code, adhering to best practices and coding standards.
• Perform code reviews to ensure code quality, consistency, and adherence to design principles.
• Troubleshoot and debug complex issues, and implement effective solutions in a timely manner.
• Stay updated on emerging technologies and trends, and evaluate their potential impact on our systems and processes.
• Mentor and provide guidance to junior team members, and actively contribute to their professional development.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

Primary Responsibilities

• Generate and capitalize on new sales and business opportunities in order to meet required revenue targets within defined target areas.
• Prepare individual sales and marketing programs and action plans in line with the overall business strategy to ensure a targeted and focused approach that consistently contributes to the overall growth objectives of the business.
• Meet assigned sales targets as set by the Division Manager and Sales Manager.
   

The Sales Coordinator responds to and tracks all sales and conferences inquiries, and supports the Sales Managers with creating proposals, estimates, and contracts. This Sales Coordinator is also responsible for responding to and documenting all Christmas Parties and Niche Market inquiries for their designated geographic region.

Duties and Responsibilities

• Managing and tracking incoming telephone, email, and online sales inquiries directing to the appropriate Sales Manager within a 24-hour turnaround time
• Checking availability for both guest rooms and function space
• Under direction from the Sales Managers, creating proposals and estimates and preparing formal contracts based on individual client’s needs
• Blocking guest rooms and function spaces in property management software
• Making reservations for dining outlets arranged as part of client’s booking
• Consulting General Manager, Conference Services and Chef for unique requests and pricing
• Copying and distributing all pertinent data concerning booked activities to appropriate departments
• Managing follow-up correspondence requests for both proposals and contracts
• Scheduling and conducting site inspections with prospective wedding clients
• Preparing a variety of weekly and monthly Sales reports
• Maintaining Sales collateral and creating and updating Power Point presentations for Sales and Conferences department
• Attending weekly Sales and Conferences meeting, communications meeting and monthly Health & Safety meeting
• Providing administrative assistance as required to Sales Managers and Director of Sales and Marketing
• Additional related tasks as assigned

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

WHAT YOU WILL DO:

• Webinar Management: Plan, host, and manage webinars using Microsoft Teams, WebEx, and other platforms as needed. Ensure smooth execution and technical setup for all webinars.

• Global Coordination: Coordinate and execute webinars for a global audience, considering various time zones and regional preferences.

• Communication: Engage with presenters and participants to ensure clear communication before, during, and after webinars. Facilitate Q&A sessions and manage attendee interactions.

• Technical Setup: Oversee the technical setup of webinars, including audio/video checks, screen sharing, and troubleshooting any technical issues that arise.

• Marketing Automation: Create compelling emails and landing pages using marketing automation platforms. Ensure alignment with overall marketing strategies and campaigns.

• Content Management: Work closely with the content team to develop engaging webinar content and materials. Assist in post-webinar content creation, such as recording edits and follow-up communications.

• Performance Tracking: Monitor and analyze webinar performance metrics. Provide insights and recommendations to improve future webinars.

• Flexibility: Adapt to varying schedules and time zones to support global webinar initiatives. Be available for early morning or late evening sessions as required.

• Collaboration: Collaborate with cross-functional teams including sales, product, and customer support to align webinar topics with business goals and customer needs.

WHAT YOU BRING:

• Bachelor's degree in marketing, business, communications or related field

• 3 - 5 years of work experience in Marketing

• Proven experience in hosting and managing webinars on Microsoft Teams, WebEx, or similar platforms.

• Experience with global webinar coordination and execution.

• Hands-on experience with marketing automation platforms (e.g., Salesforce marketing cloud, HubSpot, Marketo, Pardot) for email and landing page creation.

• Flexible and adaptable to changing schedules and priorities.

• Detail-oriented with a commitment to delivering high-quality work.

• Self-motivated and capable of working independently as well as part of a team.

• Certification in digital marketing or a related field.

• Familiarity with CRM systems like Microsoft Dynamics

• Experience in B2B marketing.

• Excellent communication and presentation skills.

• Strong organizational and project management skills.

• Ability to troubleshoot technical issues quickly and effectively.

• Analytical skills to monitor and interpret webinar performance data.

• Creative skills for designing engaging emails and landing pages

WHAT WE OFFER:

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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Primary Responsibilities    

SALES

• Design, deliver and monitor programs geared towards a consistent customer service experience to clients that is truly personal, memorable, and fit the SGS Brand and values.
• Proactively build the database and call via phone or other forms of media to offer and successfully sell SGS offerings to prospective clients.

  MARKETING

• Assists business development initiatives and implementation of technical advisory services, sales and marketing activities, and in other activities that will drive business growth and profitability.
• Assists the management, marketing and sales teams in various digital marketing plans and activities (Social Media campaigns, chatbot, Online store, etc.).

Specific Responsibilities   

SALES

• Enquiry management.  Ensure all client enquiries (regardless of source) are attended to in an approachable, professional, and prompt manner, including generation of proposals and coordinating with SGS affiliates.
• Proactively contacts new customers via phone or other media tools to offer SGS services and successfully generate business.
• Monitor dormant accounts (6 months inactive or no business being covered by field sales.
• Inactive accounts are considered new customer or prospects.
• Client experience management.  Develop initiatives and programs geared towards delivery of excellent customer experience regardless of channel (walk-in, phone, web, etc.).  This includes establishing and monitoring key customer service KPIs, creation of innovative programs and strategies so that the client experience of SGS is truly personal and memorable that fits the SGS brand.
• New client needs identification.  Establish ways in which new client needs and market trends are identified, captured and shared to business development and sales teams.
• Build-up of customer database and generate relevant market and customer information through surveys and research.

MARKETING:

• Coordinates very closely with Business Manager for National Program developments meeting industry needs.
• Assists sales team to achieve revenue target for the newly launched services in pilot geographical locations.
• Coordinates events for new service launching and technical trainings by identifying, assembling, and coordinating requirements, establishing contacts, developing schedules & assignments, and coordinating marketing materials.
• Performs other related duties as may be assigned either in support of departmental goal or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:

• Demonstrates strong obligation to SGS QHSEE policies, procedures and work instructions by actively participating in             meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE
• Perform appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace
• Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
• Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
• Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
• Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines
• Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators
• Actively participates in incident investigations and risk assessments as deemed necessary by SGS management
• Fulfills the requirements needed in the success of the QHSEE Management System
• Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations