Position : Virtual Assistant

Working Hours : TBD

Salary Range : $900 - $1,500/month

Main Responsibilities

• CEO calendar and appointment management via HoneyBook.
• Regular updates to training manuals for employees.
• Contract uploading and organization within Honeybook.
• SOP compilation and organization on dedicated software.
• Comprehensive management of our Google Drive system.
• Integration of tech platforms via Zapier.
• Spreadsheet data analysis and organization for targeted marketing efforts.
• CRM data evaluation and organization within Active Campaign.
• CEO's personal and family calendar maintenance.
• Prompt response and delegation for online leads.
• Managing rental requests via Airbnb and channel management software.
• Creation and upkeep of rental listings in adherence to our SOP.
• Consolidation of employee time reports via Toggl.
• Reconciliation of receipts linked to client purchases.

Qualifications

• Minimum of 3 years as a Virtual Assistant.
• At least 2 years of hands-on Customer Service experience.
• Proficiency in Word, Excel, PDF, Google Drive, Gmail, Calendar, and File management.
• Exceptional computer literacy and time management skills.
• Stellar written and verbal communication skills.
• Undergraduate degree in Business Administration, Management, or a related field.

Application Requirements:

• In your cover letter, kindly address the following:
• Enumerate your top five personal values
• Detail your favorite activities outside of work
• Define the characteristics of a personal concierge in your view.

Position: Executive Assistant

Working Hours: M- F 7:30AM - 4:30PM CST | 9:30PM to 6:30AM PHT

Holidays: US Holidays

Salary: USD 800 to 1200

Company Description

A company that will help you take your income, investments, and life to the next level.

Duties / Responsibilities

• Manage and triage email
• Book travel & appointments
• Schedule meetings
• Maintain a CRM of close contacts and relevant updates
• Handle admin & life errands that are time sensitive
• Do data entry or research when needed
• Research vendors, gifts, or service providers
• Create copy for merch
• Help with daily personal assistant work 
• Assist CEO with tasks involved in running and building a merch store
• Assist CEO with tasks involved in expanding his real estate syndication business

Skills and Requirements 

• 2+ Years of experience working remotely as a Virtual Assistant for a business owner who lives in the USA.
• Proficient English speaker (comfortable talking, writing, and reading)
• Strong familiarity with the mentioned tools to be utilized 
• Ability to write copy for merch descriptions (a plus!)
• Must have experience in Slack, Notion, Google Suite, Hubspot, Mailchimp and Social Media platforms (Twitter, Instagram, and Youtube)
• Have great organizational & copywriting skills
• Ability to communicate well (Will be doing so with service providers)
• Must have a backup internet connection and device

Great to have skills and tools experience with

• Wordpress
• Kajabi
• Canva 
• Video Editing
• Merch by Amazon

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Accounts Payable Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Accounts Payable Specialist will be responsible for managing the day-to-day processing of vendor invoices and payments, ensuring timely and accurate processing of invoices while maintaining a high level of accuracy and attention to detail.

Responsibilities:

• Invoice processing and payment
• Most invoices go to the property managers and they upload into system, Agents need to review, approve, check GL codes.
• able to actually issues payments as well via a check PDF.
• If there are issues with an invoice or questions the Agents will need to communicate directly with the property managers and vendors, they will never have to talk directly with residents or customers.

• Bachelor's degree in accounting or a related field.
• At least 6 months of experience in accounts payable.
• Detailed oriented and organized
• Excellent communication and interpersonal skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Strong problem-solving skills and ability to work independently and as part of a team.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Position: Property Manager 

Working Hours   : Monday to Friday 8 am-5pm Eastern Time

Salary Range      : $1000-1800

Holiday: TBD

Job Duties and Responsibilities

• Tracking, Analysis, Planning & Actions (TAPA)
• Drive higher asset and drive performance through coordinating renovation and expense minimization projects
• Track property-by-property KPI (e.g. income & Expense; # of maintenance requests; leasing and renewal stats), daily accuracy, and monthly reporting
• Keep Notion Internal Wiki updated for areas related to Property Maintenance and operations, as needed
• Keep Notion Property Guides updated for seamless resident check-in, property upkeep, and check-out experience

Team Management

• Serve as a direct report for Customer Service and Data Associates. Work closely with maintenance Tech and contractors/vendors 
• Conduct regular 1:1’s
• Conduct Performance Review
• Help with Recruitment as needed
• Communicate with our partners in leasing and maintenance management
• Work directly with site managers, technicians, and vendors as needed
• Coordinate work orders between site managers, technicians & vendors as needed, while communicating with residents
• Establish and maintain wholesale supplier and vendor relationships

Customer Success & Maintenance

• Serve as the first point of contact on property management and tenant concerns, seeing through to resolution
• First forward on a company phone
• Create property inspection work orders, assign, and inspect virtually when needed
• Maintain property by addressing tenant complaints, coordinating and ensuring repairs, sourcing outside vendors, and enforcing rules
• Notify residents of time-sensitive items (e.g. appraisal, inspection, maintenance)
• Coordinate proactive maintenance schedule (e.g. HVAC, landscaping, tree removal)
• Coordinate unit turnovers and oversee renovations
•  Respond to and track after-hours emergency tenant communications
• Track and inventory storage items (e.g. furniture, appliances)
• Coordinate WO between site managers, technicians, vendors, and residents as needed

Financial Success

• Invoice and collect from clients and customers
• Review and follow up on past due rents (e.g. on the 1st; on the 5th; on the 10th).
• Develop and execute escalating courses of action depending on tenant delinquency.
• Work with and file notice to quit / small claims/eviction as necessary
• Handle insurance renewals, seeking ways to maximize coverage and minimize cost
•  Work closely with Real Estate Accountants and tenants to answer financial-related questions

Requirements:

• Minimum of 2 years of experience in US-based real estate, especially property management (e.g. residential/multifamily/hospitality)
• Prior experience with US maintenance, general repair work, or construction/renovations
•  US-based customer service experience
• Demonstrated work in project management
• Highly proficient in data analysis using software
• Reliable internet/WiFi and quiet workspace
• Good written and spoken English
• Experience with Slack, Google Suite, AppFolio, Notion & Loom is a plus but not required. Successful candidates will have the ability to learn new software quickly and independently.

TBD

Duties and Responsibilities:

• Design and implement effective SEO strategies to improve web traffic and performance metrics including organic traffic, conversion rates, bounce rates, etc.
• Conduct extensive keyword research, analyze the website's performance, and manage all SEO activities such as content strategy, link building, and keyword strategy to increase rankings on all major search networks.
• Keep abreast of SEO and integrated marketing trends and understand the significance of new and emerging techniques.
• Regularly audit websites, analyze data and identify areas of improvement to create strategies to improve rank.
• Provide SEO analysis and recommendations in coordination with elements and structure of websites and web pages.
• Collaborate with the development team to ensure SEO best practices are properly implemented.
• Track, report, and analyze the website’s performance continuously, and generate reports regularly.
  
  

• Proven SEO experience of at least 5 years in successfully developing and executing SEO campaigns, and improving organic search results.
• Solid understanding of performance marketing, conversion, and online customer acquisition.
• Preferably someone who has e-commerce experience. Nice to have if they have both WordPress + Bigcommerce experience with a track record of success.
• Experience working in a fast-paced environment such as a startup company or agency.
• Proficient in tools like Google Analytics, Google Search Console, etc.
• Knowledge of ranking factors and search engine algorithms.
• Experience with website optimization tools.

LOOKING FOR FILIPINO TALENT and PHILIPPINE-BASED CANDIDATES ONLY!!!

Job Title: Sales Operations Specialist

Working Hours: Full-Time; Monday-Friday, 9 am-6 pm (PST)

Salary Range: $800-$1,000/ month

Note: Please avoid submitting multiple applications, you may request assistance to be re-profiled for a different opening. If you have an ongoing application, please ask for updates from the team handling your application.

Responsibilities

● Directly report to Head of Operations

● Update sales records appropriately

● Audit sales data input by design consultants (Sales Staff)

● Ownership and management of Sales Staff reporting and accuracy

● Support Sales Staff through product backorder reporting

● Collaborate on the sales process and implement changes

● Help with the development of training programs and documentation

● Organizing and maintaining sales collateral for sales reps

● Data entry and reporting in Google Sheets and Excel

● Lead management and process adherence management

● Ensuring people are consistently following the processes to drive the business

● Support the Head of Operations in all things sales

● Ownership and management of corporate process documentation

Requirements

● 2+ years of experience in sales operations or a related field.

● Eagerness to learn and grow

● Strong written and verbal communication skills.

● Proficient in using Zoho CRM, Zapier, Google Sheets, Excel, and Chat GPT

● Ability to follow instructions, but also question if there is a better way to do things

● Ability to own tasks without being micro-managed and collaborate with other team members

● Strong analytical and problem-solving skills.

● Excellent organizational and time management skills.

● Ability to work well in a fast-paced and dynamic environment.

● Experience with sales forecasting and pipeline management.

LOOKING FOR FILIPINOS CURRENTLY RESIDING IN THE PHILIPPINES!!!

Working Hours : Monday to Friday, 8AM-5PM, Central (10PM-7AM, Manila)

Salary Range : 800-1200 USD

Holiday : TBD

• Manage and triage email communications, ensuring effective internal and external communication within both Defacto Sound and Twenty Thousand Hertz.
• Write and draft emails and messages on behalf of the business owner & key staff, matching their style and ensuring accuracy.
• Prepare responses for the business owner & key staff’s review and send them out in a timely manner.
• Book travel and appointments, managing schedules to ensure efficient time management across both entities.
• Maintain and update CRM (Hubspot) with necessary information pertinent to both Defacto Sound and Twenty Thousand Hertz.
• Handle various administrative and time-sensitive errands, providing support wherever needed.
• Conduct data entry and research tasks as required, contributing to the smooth functioning of operations.
• Research vendors, gifts, and service providers to support business needs.
• Prepare and edit documents, presentations, and reports for both companies.
• Keep a meticulous record of activities on Google Calendar, ensuring organized scheduling.
• Assist with podcast operations, posting, and reporting.
• As this role is open-ended, you may be required to undertake other tasks as needed, providing a dynamic and varied work environment.

Qualifications:

• At least 2 years of experience working as a Virtual Assistant
• Possess extremely proficient American English
• Very strong proficiency in American-style writing.
• Extensive experience with Gmail.
• Skilled in using Google Sheets and Google Calendar.
• Familiarity with Slack and other communication tools.
• Ability to effectively manage and triage email communications.
• Competence in drafting and writing emails and messages from dictation.
• Capability of handling administrative and time-sensitive tasks efficiently.
• Proactive, joyful, energetic, empathetic, hard-working, and passionate.

Must be proficient in the following tools:

• Slack
• Gmail
• Google Calendar

Good to have experience in the following:

• GSuite 
• HubSpot 
• MailChimp 
• LinkedIn (relationship managing)
• ChatGPT

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title:  React/React Native Developer

Salary Range: $2,000-$2,500

Schedule:   some overlapping time with EST

About the Role
As a React.js and React Native Developer, you will play a key role in developing, testing, and maintaining applications focusing on front and backend functionalities. Your involvement in the complete software development lifecycle, from planning to implementation, testing, and deployment, will be crucial to the success of the projects.

Responsibilities:

• Develop, test, and maintain applications using React.js and React Native
• Implement features frontend, backend, and mobile.
• Collaborate with other developers, designers, and project managers to ensure that applications meet clients' functional and technical requirements
• Identify and resolve issues that arise during development, testing, and deployment
• Participate in code reviews to ensure code quality and adherence to best practices
• Stay up to date with emerging trends and technologies related to mobile application development
• Work as part of an agile development team, using agile methodologies and tools
• Participate in the complete software development lifecycle, including planning, implementation, testing, and deployment

• At least 5-8 years of relevant experience
• Strong proficiency in React.js and React Native
• Experience with native app development for iOS or Android
• Understanding of RESTful APIs, JSON, and web technologies
• Experience with Git and other version control systems
• Knowledge of software development best practices, including agile methodologies
• Excellent problem-solving and analytical skills.
• Highly competent and can work with minimal supervision
• Smart and can make judgments and decisions on their own

areLOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Inside Sales Support

Working Hours: Mondays to Fridays, 8 AM-4:30 PM Central Standard Time

Salary Range: $1,100-$1,200/month

About the Company

The client’s company is a family-owned screen-printing company that is rapidly expanding. With a focus on design, brand management, and e-commerce solutions, we need someone hands-on in the day-to-day operations that drive our business

About the role

A positive attitude and eagerness to dive into the apparel decorating industry is a must. If you are detail-oriented, enjoy working with a team, and can meet deadlines while planning for the next project.

Duties and responsibilities:

● Communication to new and existing customers via email

● Identify customer needs and preferences.

● Develop relationships with the customer base.

● Maintain CRM

● Answering customer questions and sending other information via email.

● Keeping up with product and service information and updates

● Explain and demonstrate the features of the products

● Staying informed about competing products and services

● Meet sales and quality targets consistently.

● Research the target industry to discover prospecting opportunities.

● Plan and execute cold outreach in the form of emails and calls to attract new leads.

● Upselling products and services.

● Help work with Production to make sure the company has the correct items needed

● 2+ years of experience as an Inside Sales Support or similar role

● Excellent communication skills, verbal and written

● Proficiency in Microsoft Office Suite (especially Excel), Google Suite, and Shopify

● Willingness to learn new tools (if necessary)

● Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

● Great problem-solving skills with efficiency

● Exceptional attention to detail and accuracy in all work.

● Ability to work independently and as part of a team, with a positive and proactive attitude.

● Preferably with e-commerce experience

● Adobe Illustrator experience is a plus

 EXUS is an enterprise software company, founded in 1989 with the vision to simplify risk management software. EXUS launched its Financial Suite (EFS) in 2003 to support financial entities worldwide to improve their results. Today, our EXUS Financial Suite (EFS) is trusted by risk professionals in more than 32 countries worldwide (MENA, EU, SEA). Two of our clients in SEA are major banks in the Philippines. We introduce simplicity and intelligence in their business processes through technology, improving their collections performance.

Our people constitute the source of inspiration that drives us forward and helps us fulfill our purpose of being role models for a better world.
This is your chance to be part of a highly motivated, diverse, and multidisciplinary team, which embraces breakthrough thinking and technology to create software that serves people. We offer a creative, fun, and above all, inspiring working environment that fosters team spirit and promotes the greater good. We are positive and eager to learn and explore. We are committed to our vision.

Our shared Values:

• We are transparent and direct
• We are positive and fun, never cynical or sarcastic
• We are eager to learn and explore
• We put the greater good first
• We are frugal and we do not waste resources
• We are fanatically disciplined, we deliver on our promises

We are EXUS! Are you?

We are currently looking for a driven Business Operations Support Officer to join us remotely and contribute to the day-to-day operations of the company and create a working environment in which people thrive.

Role's Responsibilities

• Provide administrative support including booking business trips, company calendar, organizing of events, and general administration (mailing, filing, etc.)
• Procurement activities
• Establish and maintain relationships with all internal and external stakeholders
• Identify and implement continuous improvement  of Administrative Operations processes
  

• Bachelor’s degree in Business Administration or a technical field (IT, Engineering, etc...)
• MSc in Business Administration will be considered a plus
• 5-7 years of working experience in a relevant position
• Proficient in using business software and tools
• Strong analytical and problem-solving skills
• Demonstrated skill in enhancing operational efficiency
• Excellent written and verbal communication skills in English
• Strong organizational skills
• Detail-oriented mindset
• Ability to establish positive working relationships within a dynamic, international remote environment

• Competitive salary
• Friendly, pleasant, and creative working environment
• Remote Working
• Development Opportunities
• Private Health Insurance Allowance