Position: Property Manager 

Working Hours   : Monday to Friday 8 am-5pm Eastern Time

Salary Range      : $1000-1800

Holiday: TBD

Job Duties and Responsibilities

• Tracking, Analysis, Planning & Actions (TAPA)
• Drive higher asset and drive performance through coordinating renovation and expense minimization projects
• Track property-by-property KPI (e.g. income & Expense; # of maintenance requests; leasing and renewal stats), daily accuracy, and monthly reporting
• Keep Notion Internal Wiki updated for areas related to Property Maintenance and operations, as needed
• Keep Notion Property Guides updated for seamless resident check-in, property upkeep, and check-out experience

Team Management

• Serve as a direct report for Customer Service and Data Associates. Work closely with maintenance Tech and contractors/vendors 
• Conduct regular 1:1’s
• Conduct Performance Review
• Help with Recruitment as needed
• Communicate with our partners in leasing and maintenance management
• Work directly with site managers, technicians, and vendors as needed
• Coordinate work orders between site managers, technicians & vendors as needed, while communicating with residents
• Establish and maintain wholesale supplier and vendor relationships

Customer Success & Maintenance

• Serve as the first point of contact on property management and tenant concerns, seeing through to resolution
• First forward on a company phone
• Create property inspection work orders, assign, and inspect virtually when needed
• Maintain property by addressing tenant complaints, coordinating and ensuring repairs, sourcing outside vendors, and enforcing rules
• Notify residents of time-sensitive items (e.g. appraisal, inspection, maintenance)
• Coordinate proactive maintenance schedule (e.g. HVAC, landscaping, tree removal)
• Coordinate unit turnovers and oversee renovations
•  Respond to and track after-hours emergency tenant communications
• Track and inventory storage items (e.g. furniture, appliances)
• Coordinate WO between site managers, technicians, vendors, and residents as needed

Financial Success

• Invoice and collect from clients and customers
• Review and follow up on past due rents (e.g. on the 1st; on the 5th; on the 10th).
• Develop and execute escalating courses of action depending on tenant delinquency.
• Work with and file notice to quit / small claims/eviction as necessary
• Handle insurance renewals, seeking ways to maximize coverage and minimize cost
•  Work closely with Real Estate Accountants and tenants to answer financial-related questions

Requirements:

• Minimum of 2 years of experience in US-based real estate, especially property management (e.g. residential/multifamily/hospitality)
• Prior experience with US maintenance, general repair work, or construction/renovations
•  US-based customer service experience
• Demonstrated work in project management
• Highly proficient in data analysis using software
• Reliable internet/WiFi and quiet workspace
• Good written and spoken English
• Experience with Slack, Google Suite, AppFolio, Notion & Loom is a plus but not required. Successful candidates will have the ability to learn new software quickly and independently.

TBD

Duties and Responsibilities:

• Design and implement effective SEO strategies to improve web traffic and performance metrics including organic traffic, conversion rates, bounce rates, etc.
• Conduct extensive keyword research, analyze the website's performance, and manage all SEO activities such as content strategy, link building, and keyword strategy to increase rankings on all major search networks.
• Keep abreast of SEO and integrated marketing trends and understand the significance of new and emerging techniques.
• Regularly audit websites, analyze data and identify areas of improvement to create strategies to improve rank.
• Provide SEO analysis and recommendations in coordination with elements and structure of websites and web pages.
• Collaborate with the development team to ensure SEO best practices are properly implemented.
• Track, report, and analyze the website’s performance continuously, and generate reports regularly.
  
  

• Proven SEO experience of at least 5 years in successfully developing and executing SEO campaigns, and improving organic search results.
• Solid understanding of performance marketing, conversion, and online customer acquisition.
• Preferably someone who has e-commerce experience. Nice to have if they have both WordPress + Bigcommerce experience with a track record of success.
• Experience working in a fast-paced environment such as a startup company or agency.
• Proficient in tools like Google Analytics, Google Search Console, etc.
• Knowledge of ranking factors and search engine algorithms.
• Experience with website optimization tools.

LOOKING FOR FILIPINO TALENT and PHILIPPINE-BASED CANDIDATES ONLY!!!

Job Title: Sales Operations Specialist

Working Hours: Full-Time; Monday-Friday, 9 am-6 pm (PST)

Salary Range: $800-$1,000/ month

Note: Please avoid submitting multiple applications, you may request assistance to be re-profiled for a different opening. If you have an ongoing application, please ask for updates from the team handling your application.

Responsibilities

● Directly report to Head of Operations

● Update sales records appropriately

● Audit sales data input by design consultants (Sales Staff)

● Ownership and management of Sales Staff reporting and accuracy

● Support Sales Staff through product backorder reporting

● Collaborate on the sales process and implement changes

● Help with the development of training programs and documentation

● Organizing and maintaining sales collateral for sales reps

● Data entry and reporting in Google Sheets and Excel

● Lead management and process adherence management

● Ensuring people are consistently following the processes to drive the business

● Support the Head of Operations in all things sales

● Ownership and management of corporate process documentation

Requirements

● 2+ years of experience in sales operations or a related field.

● Eagerness to learn and grow

● Strong written and verbal communication skills.

● Proficient in using Zoho CRM, Zapier, Google Sheets, Excel, and Chat GPT

● Ability to follow instructions, but also question if there is a better way to do things

● Ability to own tasks without being micro-managed and collaborate with other team members

● Strong analytical and problem-solving skills.

● Excellent organizational and time management skills.

● Ability to work well in a fast-paced and dynamic environment.

● Experience with sales forecasting and pipeline management.

LOOKING FOR FILIPINOS CURRENTLY RESIDING IN THE PHILIPPINES!!!

Working Hours : Monday to Friday, 8AM-5PM, Central (10PM-7AM, Manila)

Salary Range : 800-1200 USD

Holiday : TBD

• Manage and triage email communications, ensuring effective internal and external communication within both Defacto Sound and Twenty Thousand Hertz.
• Write and draft emails and messages on behalf of the business owner & key staff, matching their style and ensuring accuracy.
• Prepare responses for the business owner & key staff’s review and send them out in a timely manner.
• Book travel and appointments, managing schedules to ensure efficient time management across both entities.
• Maintain and update CRM (Hubspot) with necessary information pertinent to both Defacto Sound and Twenty Thousand Hertz.
• Handle various administrative and time-sensitive errands, providing support wherever needed.
• Conduct data entry and research tasks as required, contributing to the smooth functioning of operations.
• Research vendors, gifts, and service providers to support business needs.
• Prepare and edit documents, presentations, and reports for both companies.
• Keep a meticulous record of activities on Google Calendar, ensuring organized scheduling.
• Assist with podcast operations, posting, and reporting.
• As this role is open-ended, you may be required to undertake other tasks as needed, providing a dynamic and varied work environment.

Qualifications:

• At least 2 years of experience working as a Virtual Assistant
• Possess extremely proficient American English
• Very strong proficiency in American-style writing.
• Extensive experience with Gmail.
• Skilled in using Google Sheets and Google Calendar.
• Familiarity with Slack and other communication tools.
• Ability to effectively manage and triage email communications.
• Competence in drafting and writing emails and messages from dictation.
• Capability of handling administrative and time-sensitive tasks efficiently.
• Proactive, joyful, energetic, empathetic, hard-working, and passionate.

Must be proficient in the following tools:

• Slack
• Gmail
• Google Calendar

Good to have experience in the following:

• GSuite 
• HubSpot 
• MailChimp 
• LinkedIn (relationship managing)
• ChatGPT

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title:  React/React Native Developer

Salary Range: $2,000-$2,500

Schedule:   some overlapping time with EST

About the Role
As a React.js and React Native Developer, you will play a key role in developing, testing, and maintaining applications focusing on front and backend functionalities. Your involvement in the complete software development lifecycle, from planning to implementation, testing, and deployment, will be crucial to the success of the projects.

Responsibilities:

• Develop, test, and maintain applications using React.js and React Native
• Implement features frontend, backend, and mobile.
• Collaborate with other developers, designers, and project managers to ensure that applications meet clients' functional and technical requirements
• Identify and resolve issues that arise during development, testing, and deployment
• Participate in code reviews to ensure code quality and adherence to best practices
• Stay up to date with emerging trends and technologies related to mobile application development
• Work as part of an agile development team, using agile methodologies and tools
• Participate in the complete software development lifecycle, including planning, implementation, testing, and deployment

• At least 5-8 years of relevant experience
• Strong proficiency in React.js and React Native
• Experience with native app development for iOS or Android
• Understanding of RESTful APIs, JSON, and web technologies
• Experience with Git and other version control systems
• Knowledge of software development best practices, including agile methodologies
• Excellent problem-solving and analytical skills.
• Highly competent and can work with minimal supervision
• Smart and can make judgments and decisions on their own

areLOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Inside Sales Support

Working Hours: Mondays to Fridays, 8 AM-4:30 PM Central Standard Time

Salary Range: $1,100-$1,200/month

About the Company

The client’s company is a family-owned screen-printing company that is rapidly expanding. With a focus on design, brand management, and e-commerce solutions, we need someone hands-on in the day-to-day operations that drive our business

About the role

A positive attitude and eagerness to dive into the apparel decorating industry is a must. If you are detail-oriented, enjoy working with a team, and can meet deadlines while planning for the next project.

Duties and responsibilities:

● Communication to new and existing customers via email

● Identify customer needs and preferences.

● Develop relationships with the customer base.

● Maintain CRM

● Answering customer questions and sending other information via email.

● Keeping up with product and service information and updates

● Explain and demonstrate the features of the products

● Staying informed about competing products and services

● Meet sales and quality targets consistently.

● Research the target industry to discover prospecting opportunities.

● Plan and execute cold outreach in the form of emails and calls to attract new leads.

● Upselling products and services.

● Help work with Production to make sure the company has the correct items needed

● 2+ years of experience as an Inside Sales Support or similar role

● Excellent communication skills, verbal and written

● Proficiency in Microsoft Office Suite (especially Excel), Google Suite, and Shopify

● Willingness to learn new tools (if necessary)

● Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

● Great problem-solving skills with efficiency

● Exceptional attention to detail and accuracy in all work.

● Ability to work independently and as part of a team, with a positive and proactive attitude.

● Preferably with e-commerce experience

● Adobe Illustrator experience is a plus