LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Bookkeeper
Schedule: M-F, 9am-4pm, CST
Salary Range: $900-1,500
Benefits: TBD

About the Company:

A construction company.

About the Role:

We are seeking a bookkeeper who can efficiently manage and oversee a designated accounts payable (AP) email account. The ideal candidate should possess strong organizational skills to categorize all bills according to projects or codes and facilitate their approval process. The primary responsibilities include monitoring, organizing, and responding to the AP email account, ensuring a systematic arrangement of bills based on projects, and facilitating the approval workflow.

Responsibilities:

• Monitor, manage, and respond to a dedicated AP email account
• Organize bills systematically by project/code and submit them for approval
• Compile and send out weekly PDF packets of invoices with bills and digital stamps
• Efficiently organize emails related to accounts payable
• Take responsibility for drafting cash flow and payable reports, as well as determining which vendors should be paid
• Track and analyze budget versus actual expenditure numbers

• Has at least 2 years of bookkeeping or similar experience
• Has at least Above Average to Excellent communication and written skills. A minor accent is acceptable.
• Proficient in MS Excel, Office 365, QuickBooks Online, Zoom, Google Meet, Adobe Acrobat, and Whatsapp
• Organized and a self-starter
• Strong attention to detail and accuracy in handling financial data.
• Ability to work independently and meet deadlines in a fast-paced environment.

LOOKING FOR FILIPINO CANDIDATES CURRENTLY RESIDING IN THE PHILIPPINES.

*We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your application.

Position: Marketing Assistant

Working Hours: Central Standard Time preferred

Holidays: TBD

Salary Range: up to USD 1,500/month (TBD)

About the Company:

An investment company managing a well-diversified portfolio spanning various industries. Investment interests encompass software, manufacturing, information technology, food and beverage, retail, commercial real estate, packaged goods, etc. While maintaining an industry-agnostic approach, the primary focus revolves around control acquisitions within the realms of services, technology, distribution, and manufacturing.

Key Responsibilities:

• Work ad hoc on projects with our consultants and vendors - that could be:
• Helping create and design emails
• Load and send newsletters through Convertkit
• Help design basic graphics in Canva
• We will provide guidance on posting requirements and schedule as well as the creative if you can own simply making it live on all platforms (posting on Instagram, Tik Tok, YouTube, X/Twitter, LinkedIn).
• Social editing
• Writing good captions / making small edits to social posts
• Social media calendar management is possible.
• Monitoring 2-3 email inboxes to capture and respond to both client requests and other inquiries and schedule/set appointments with clients and leads who reply in the inboxes.
• Manage calendar including client meetings, sales calls, meetings, travel, etc.
• Other misc. online administrative tasks as needed

Qualifications:

• Experience using ConvertKit 
• Social media experience

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OPEN FOR FILIPINO CITIZENS CURRENTLY RESIDING IN THE PHILIPPINES

Position : Customer Experience Associate

Work Hours : Monday to Friday, 9AM to 5PM Eastern time | 10PM to 6AM Philippine time

Pay Range : USD 900 - 1,100/month

About the role:

In this role, you will assist the Senior Director of Customer Experience with all customer support related needs- working in both a strategic and task-oriented capacity. This person must be passionate about people, extremely organized, and has the flexibility to adapt to changing priorities.

What you’ll do

• Provide “real-time” chat, phone, and email support
• Ability to update client status to completion in our CRM system
• Report on client activity and trends
• Drive positive customer outcomes through saved revenue and churn mitigation
• Ability to identify, track and measure positive customer outcomes 
• Ability to manage the expectations and questions of our clients
• Prioritize, multi-task, and handle a continuously evolving environment
• Research and resolve each client interaction to their utmost satisfaction
• Complete other duties as assigned

Who you are:

• Ability to handle a high volume of customer inquiries on a daily basis (including, email, live chat, phone support, etc.)
• Excels in self-direction, self-pacing, and working independently
• Keep a cool head, a “nothing is beneath me attitude” and be able to reprioritize on the fly
• Previous experience in customer support in a fast-paced environment preferred
• Strong attention to detail with exceptional organizational and follow-up skills 

The sales development representative's responsibilities include generating potential leads, soliciting potential customers, facilitating sales, pricing and negotiating the best proposal and win-win model for the client.

As a Sales Development Representative, you will be responsible for finding potential clients for our company and starting new relationships with interested clients, thus expanding our customer base.

Your responsibilities will include, but not be limited to:

• Monitor and attend meetings with prospects while handling the introductions and follow-up
• Supporting sales strategies to draw in potential buyers or to solicit new potential customers
• Initiating contact with potential customersthrough warm contacts or responding to inquiries generated from advertisements.
• Creating relationships with customers to identify their potential needs and qualify their interests and viability to drive sales.
• Presenting product information to customers once you have identified their needs.
• Moving solid leads through the marketing funnel, creating client proposals, and analyzing and include unique value proposition per client.
• Following up with potential customers who expressed interest but did not purchase any goods or services.
• Suggesting process improvement for the Sales and Marketing Process.
• Performing regular follow-up calls or emails and facilitating communication with existing
• customers to ensure their satisfaction and identify new potential needs.
• Establish active communication and engagement with prospects to create new leads and sales openings.
• Collaborating with sales executives to ensure the company's goals and targets are met.
• Communicating with all levels of the organization
• Supporting RFPs processes
• Collaborate with sales teams by bringing innovative lead generation ideas to each weekly meeting.
• Anticipate needs by studying services and conducting market research to identify new leads.
• Attend product training conferences and develop an understanding of our
• communication infrastructure.
• Update Sales tools and support new implementations.
• Working along the Customer Success Manager to transfer client expectations and support client satisfaction after closing the business.

• Proven experience in sales development or sales, preferably in the BPO industry.
• Strong understanding of Outsourcing market trends and dynamics.
• Excellent interpersonal and communication skills.
• Ability to build and maintain strong relationships with clients.
• Self-motivated with a results-driven approach.
• Ability to work independently as well as collaboratively in a team environment.
• Proficient in Microsoft Office Suite and CRM software.
• Bachelor's degree in business, marketing, or related experience.

• HMO with 1 free dependent upon hire
• Life Insurance
• 20 PTO credits annually
• VL and SL cash conversion
• Annual Performance-Based Merit Increases and Employee Recognition
• Great Company Culture
• Career Growth and Learning
• A laptop will be provided by the company

As an Accounts Receivable Specialist, you will play a crucial role in the financial operations of our organisation. You will be responsible for a portfolio of international customers, maintaining accurate  records of incoming payments, reconciling discrepancies, and ensuring timely collections. The  ideal candidate will possess strong attention to detail, excellent communication skills, and a solid understanding of accounting principles. You will collaborate with various departments to facilitate seamless financial transactions and contribute to the overall efficiency of our finance  team. 

Responsibilities: 

• Manage an international customer ledger, seeking to drive the collection of cash,
  whilst reducing overdue debt
• Work towards monthly and quarterly cash and debt objectives
• Contact debtors by letter, email, or telephone call to address new and/or overdue invoices
• Document customer interactions such as payment updates and billing queries
• Work with internal stakeholders (Sales, Billing, Tax, etc.) to resolve issues which prevent payment
• Display full accountability for invoices once generated, and own the process through to collections/clearing
• Leverage a formal invoice reminder process, through to a potential warning of suspension of service
• Establish and maintain regular communications with key clients, seeking to provide a positive customer experience
• Perform account reconciliations where necessary and provide supporting evidence to recommend journals, adjustments and write-offs
• Support other relevant AR activities where needed, e.g. maintain customer vendor portals and obtain residency certificates