The role: As we expand our organisation both across new products and services, as well as Geographies for employees and clients, we’re looking for a Support expert to focus on continuous improvement and team management. You’ll be responsible for managing a team of five (and growing), supporting hundreds of clients across three products (and growin...
Position SummaryThe Customer Service Representative (CSR) is responsible for delivering world-class customer support to both external and internal customers during escalated inquiries. This role involves managing customer interactions regarding products, services, and policies while ensuring compliance with internal processes and upholding the high...
A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members ac...
Octal Philippines Inc., a leading player in the Information Technology and Services industry, is seeking a dedicated and passionate PM - Customer Support Manager to join our dynamic team. This role is pivotal in ensuring that our clients receive exceptional support and service throughout their journey with us. The ideal candidate will possess a str...
Position: Technical Support Associate Location: Manila, Philippines About LRNDo you want to use your support expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact.LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,5...
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)Experience Level: 3-5 yearsNo. of employees required: 2 About the Role:We are looking for a dedicated IT Analyst (Support) to join our team. In this role, you will provide technical support for IT systems, app...
Reporting LineSenior LMS Engagement ManagerPrimary Responsibilities Works with the global training team and business IT team in rolling out global training products across the affiliatesAssists with the ad-hoc projects from the business IT teamCollaborates with other teams including external vendors to ensure quick resolutio...
As a Policy Governance specialist within the Center of Excellence (PGA), your primary responsibility will be to develop, implement, and govern policies and procedures that ensure compliance, consistency, and best practices across the organization. You will work closely with cross-functional teams to establish policy frameworks, review and update po...
Neo Group is recruiting on behalf of our esteemed partner in the iGaming industry, and we’re on the hunt for a dynamic Social Media Marketing Specialist!
Supported by a comprehensive onboarding and training process, you will work as part of a team providing service and support to our customers all over Australia, as well as your colleagues (in Australia and the Philippines).As a Sales Executive you will be responsible for:Generating sales via phone, sms and email while providing an ex...
We are looking for a Key Account Specialist to join our growing business! What’s on the menu to do:Manage and enhance the work relationship with owners, directors, and other stakeholders of our biggest restaurant partners in the countryNegotiate for our restaurant partners’ participation to our promotions, marketing campaigns, and other commer...
Job Title: Integration/Middleware Specialist Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaExperience Level: 3-5 years About the RoleWe are seeking a skilled Integration/Middleware Specialist to manage and optimize the integration of systems and applications across our IT infrastructure. In this role, you will be responsibl...
WHAT IS YOUR ROLEAs a Sr. Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services, in this position, you will collaborate with internal and external teams in handling the needs of the customer to provide customer service in a timely and profes...
As the Quality & Knowledge Specialist, you are responsible for the quality & knowledge management for your markets. You are responsible for collaboration with both in-house and out-sourced operations, maintaining and increasing CS global quality. We are looking for a specialist with strong analytical skills and a business mindset that contr...
We are looking for an Associate/Specialist, AP Service Delivery to join our growing team in Finance based in our shared service centre in our BGC office!Responsibilities: Perform day to day invoices processing, 3-way matching for all incoming invoices and related documentationReview and verify the accuracy and completeness of all incoming invo...
The Executive Support Administrator directly supports the Director of Financial Operations, and the Sales & Bids team while assisting with other office administrative responsibilities, as needed. The Exec Support Administrator role will include providing support to our managers and employees, assisting in daily office needs, and managing genera...
About YouAre you an analytical, results-driven leader with a passion for optimizing sales support processes and data management? Do you thrive in a fast-paced date technology environment, where your strategic insights can enable revenue and improve efficiency? Are you skilled at using data to drive decisions and aligning cross-functional teams to m...
You will play a key part in providing exceptional customer service through a combination of inbound and outbound calls and email interactions. Your main responsibilities include:Providing customers with updates and ensuring they feel confident and comfortable with Aussie throughout their journey.Handling complex inquiries and objections, guiding cu...
Wrist Shared Service Center is looking for a Code Crack Support who will report functionally to the assigned branch and administratively to WSC. This role is designed to assist and collaborate with our buyers and sales representatives.
What you'll be doing:Getting request for quotes from Wrist customers.Creating a quote in the Wrist MS D...
This role is an individual contributor with a focus on analyzing technical complaints and providing first level support to both Internal and External staff worldwide. The team also provides access controls designed to enroll, update, delete and audit both Internal and External profiles for various Visa portals. ...
About the job Reporting to the Customer Care Centre Team Leader, this AGENT role is responsible to build and retain a long-lasting relationship with new and existing customers in a multi-channel retail environment by valuing and fulfilling customer needs and expectations, understanding customer motivation and expectations, and ensuring a posit...