Position: Quality Assurance Tester

Work Hours (Client): Mondays to Fridays, US Timezone, TBD

Pay Range: Upto - $1800/month

Duties and Responsibilities:

Continuous Platform Testing:

● Regularly test core functionalities of the UGC gaming engine to ensure consistent performance.

● Conduct thorough testing of new features and updates before they are deployed.

Bug Reproduction and Reporting:

● Promptly address user-reported bugs by attempting to reproduce them.

● Document detailed steps involved in the reproduction of these bugs.

Issue Tracking and Documentation:

● Create comprehensive tickets in Linear, our project management system, for all identified issues.

● Clearly describe the expected results versus the actual results in the tickets.

● Include detailed steps for reproducing each issue.

Collaboration with Development Team:

● Work closely with the product and development teams to convey findings and follow up on issue resolution.

● Participate in regular meetings and updates to stay aligned with the team & goals and timelines.

Feedback and Improvement Suggestions:

● Provide constructive feedback on platform usability and user experience.

● Suggest potential improvements or features based on testing insights and user feedback.

User Experience Advocacy:

● Ensure that user-generated content (UGC) on the platform maintains a high standard of quality and functionality.

● Advocate for end-user needs and perspectives during issue resolution and feature development.

Compliance and Standards Adherence:

● Ensure that all tests and procedures comply with company standards and best practices.

● Stay updated with the latest trends and best practices in QA testing and UGC platforms.

Reporting and Communication:

● Regularly report on testing progress, issues, and resolutions.

● Maintain clear and effective communication with all stakeholders, including development teams and management.

● 2+ years of Proven experience in QA testing, preferably in gaming or related fields.

● Strong understanding of software development and testing methodologies.

● Familiarity with project management and bug tracking tools, specifically Linear and Discord

● Excellent problem-solving skills and attention to detail.

● Ability to work independently and manage time effectively.

● Strong communication and teamwork skills.

● Passion for gaming and understanding of user-generated content platforms.

LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : VIRTUAL EVENT COORDINATOR

Work Hours : Monday to Friday 9am to 5pm ET (can be flexible)

Holidays : TBD

Pay Range : USD 1,000 - 1,400 per month

Company/Client Overview:
The client is a technology-focused investment banking and strategic advisory group specializing in M&A, Capital Raising, Strategic Partnerships, and Innovation Access for a select client roster of public corporations, private equity sponsors, and high-growth companies. Their core strengths include extensive personal relationships across the strategic landscape, unparalleled market insights, and deep global perspectives and deal experience.

About the role:

They are seeking for a positive, motivated, professional, detail-obsessed, and trustworthy Virtual Event Coordinator to join their dynamic Events Practice. This role will support a forward-thinking group of industry leaders whose achievements come because of hard work, ingenuity and consistently exceeding expectations.

This candidate will support the Event Planning and Operations department in areas such as venue and vendor sourcing, event industry research, event planning and project management. Venue and vendor data entry, database management and more. 

Duties and Responsibilities:

• Venue & Vendor Procurement
• Venue Research: hotels, restaurants, unique and non-traditional venues
• Vendor Research: technology, photographer, videographer, special touches, event staffing, florist, transportation, etc.
• Relationship management with venues and vendors
• Downstream deposit and payment oversight and budget tracking 

• General Event Research 
• Industry research to stay informed on relevant industry trends, innovations and ideas. 
• Process improvement research: working with Senior Event Director to implement research related to internal process refinement  
• Longer-term project research 
• Conduct competitive event analysis.

• Event Planning Database Management
• Daily, weekly, and monthly management of event databases: The Vendry (venue/vendor tool), Competitive Events Master and more

• Event Planning & Logistics
• Site visit coordination & calendaring 

• Event Operations
• Creation event preparation documents
• Creation of Run of Show document, support preparing staffing guides, staffing emails, shot list, venue decks and emails, staff itineraries, etc.
• Packing, shipping and event supply/equipment management 
• Prepare shipping labels and coordinate deliveries.
• Event supply ordering  
• Schedule, track and manage event shipments and materials
• Assist with troubleshooting in the instance of any delays
• Coordinate with the New York based Administrative Assistants for physical supply management (supply management/storage, packing/unpacking, etc.) 
• Vendor management support
• Assist with Certificate of Insurance (COI) compilation
• Assist with vendor load in/out scheduling
• Room block management 
• Support tracking room block usage and pickup
• Support rooming list changes and follow up
• Supplier commission tracking and collections.

• Bachelor’s degree in Hospitality, Business or related discipline or equivalent relevant experience
• 2-4 years direct experience working in events and conferences 
• Basic knowledge and understanding of hotel brands and restaurant groups
• Excellent computer skills and a strong understanding of Microsoft Office Suite (Outlook, Excel, PowerPoint) are essential.  
• Ability to multi-task, execute under tight deadlines, work in a fast-paced, high-stress environment, monitor and manage multiple priorities, and meet timelines on large projects from inception through completion
• Strong organization skills, exceptional attention to detail, and excellent analytical, verbal, and written communication skills
• Initiative and creativity, with a “get things done” attitude. Work “Athlete” mindset – someone who is coachable, innovative, focused and is able to adapt
• Demonstrated strategic thinking and problem-solving skills which exemplify the ability to identify issues or challenges and find a reasonable solution
• Strong interpersonal skills and the ability to quickly develop trusting, productive relationships with the executive team, vendors, staff, and all partners 

LOOKING FOR FILIPINO OR PHILIPPINE-BASED CANDIDATES

Position : HR Staffing Specialist

Work Hours (Client) : EST; total of 40 hours/week (shifting schedule with some days required to work longer shifts, but fewer days in a week, see this table as an example)

: Normal business hours during first few weeks for training

Holidays : TBD

Pay Range : $800-$1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

The company is the world's leading provider of personalized in-home care services. We have over 1,100 independently owned and operated franchise offices worldwide that employ compassionate CAREGivers who share our dedication to enhancing the lives of aging adults and their families. Services span the care continuum, from companionship and personal care to specialized Alzheimer's care and hospice support.

Caring for others is part of our DNA, and that includes caring for your career. The company provides best-in-class training, education, and opportunities for career advancement. It also offers you the opportunity to be part of a supportive family-like culture where you're encouraged to talk with your local office for support, share stories, and seek guidance.

About the job:

The role is responsible for successfully coordinating all activities related to Client/Staffing Assistant schedules and staffing open shifts.  They are also responsible for spending part of their time conducting Staffing assistant interviews and assisting HR Coordinator with Staffing Assistant activities.

During the on-call periods in the evening, the role would be responsible for answering incoming phone calls, handling issues with our employees who are on shifts, as well as doing file-audits. During normal business hours, the role would be answering phones (along with our team), staffing shifts, performing HR interviews, etc.

Duties and responsibilities:

• Answer incoming calls in a professional, friendly, and knowledgeable manner
• Create and maintain client and Staffing assistant schedules with an emphasis on creating high-quality matches and the development of extraordinary relationships.
• Monitor, mediate, and log all client and Staffing assistant activity utilizing the software system.
• Follow up with all client and Staffing Assistant issues to ensure their problems are resolved. 
• Enter and maintain accurate client and Staffing assistant records in the software system.
• Follow up and communicate Staffing assistant and client issues to ensure problems are resolved.  
• Recognize and capture opportunities to increase service hours to enhance and/or increase quality care. 
• Staffing on-call after-hours On-Call Coordinator – holidays split up and a regular rotation of every other Thursday.
• Assist the Service Manager in monitoring all Staffing assistants overtime.
• Work to have recurring schedules for all clients to limit the number of Staffing Assistants going and to give consistency to clients and Staffing Assistants with their hours.
• Document all staffing, overtime, clock-in/out issues, scheduling changes, etc. in ClearCare.
• Have monthly One to One meetings with Service Manager

Minimum Requirements:

• Must have at least 3-5 years of experience in a similar field/ role.
• Experience handling employee schedule and concerns is nice to have
• A high level of English language customer service (phone and email) is very important.
• Proficiency in Microsoft Teams & Outlook is required
• Any experience with the software Wellsky (formally ClearCare) would be great, but not required
• Familiarity with Ring Central (phone system) is a plus but not mandatory.
• Must demonstrate excellent oral and written communication skills and the ability to listen effectively.
• MS Office Application experience

• Answering Client emails and calls.
• Provide accurate quotes based upon client requirements.
• Receiving and processing purchase orders.
• Issuing sales transaction invoices.
• Following up with suppliers and providing updated ETA to clients.
• Contacting customers by phone or email to answer queries and obtain missing information.
• Maintaining and updating sales and customer records.
• Updating sales tickets.
• Expediting orders through internal liaison.
• Directing feedback from customers to relevant departments.
• Supporting the sales department with other administrative tasks, if requested.

Position : EA / Chief of Staff

Working Hours : 10am-6pm Eastern

Salary Range : 1000 - 1,500 USD

ABOUT THE ROLE:

We are seeking a proactive and versatile Executive Assistant/Chief of Staff to support our team. This role will involve overseeing day-to-day operations, troubleshooting issues, and ensuring smooth functioning across various aspects of the business.

SCOPE OF WORK:

• Ensure efficient operation of daily tasks and processes
• Troubleshoot problems and implement effective solutions
• Maintain open communication channels within the team
• Handle administrative tasks as needed
• Assist with special projects and initiatives as assigned
  

MINIMUM REQUIREMENTS:

• Proficiency with Google Suite (Sheets, Docs, Email)
• Tech-savvy with the ability to quickly learn new tools and software
• Familiarity with email marketing tools such as ActiveCampaign (training available)
• Strong communication skills, both written and verbal
• Analytical mindset with logical problem-solving abilities
• Previous experience in a similar role preferred but not required

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Business Development Representative

Working hours: TBD
Salary: $900 - $1500 USD 

About the role:

We are looking for a BDR with experience selling Google Business Profile software (Google Maps), Google Analytics, and/or Google Search.

Duties and Responsibilities:

• Understand our product, plans, and customers.
• Build a strong pipeline of prospective clients through lead generation.
• Conduct effective cold calling and cold emailing.
• Strategize innovative ways to list buildings.

• Minimum 2-3 years of experience with the role.
• Bachelor’s degree or a diploma in Marketing, Business, or other related fields.
• Experience working with Google Business Profiles, Google Ads is a plus.
• Experience using and configuring HubSpot CRM is a plus.

LOOKING FOR FILIPINO TALENTS RESIDING IN THE PHILIPPINES

Position                                            : Social Media Manager

Work Hours                                    : Flexible

Holidays                                           : TBC

Pay Range                                       : $700 USD per month

Company/Client Overview:

Our client in the US is an entertainment data company that builds products that provide data to businesses on celebrities and influencers. Its specialties include SEO, Social Media Marketing, Web Design, Mobile Marketing, and Viral Marketing.

We're seeking an experienced and passionate Social Media Manager to spearhead our digital content creation for platforms including TikTok, Instagram, and Twitter. If you have a knack for turning trending news stories into captivating short videos and have a proven track record of creating viral content, then we want you! We are specifically looking for an expert in making IG Reels and TikTok’s that use b-roll and voiceovers to tell a story and make them go viral.

Key duties/responsibilities: 

1. Content Creation & Management: Design, create, and manage high-quality content tailored to each platform's unique audience.

2. Video Production: Develop engaging short videos for social media platforms, utilizing voiceovers, B-roll, and other creative assets to maximize viewer engagement.

3. Content Calendar: Strategize and manage a consistent publishing schedule ensuring relevant content is timely and topical.

4. Engage with the Latest Trends: Stay updated with the latest social media trends and adapt content strategies accordingly.

5. Optimize for Virality: Leverage insights and analytics to understand what makes content shareable and implement strategies to increase virality.

6. Community Engagement: Respond to comments, engage with our community, and build a loyal follower base.

7. Collaborate: Work closely with CEO and research team to align social media content with broader company initiatives

·       Proven track record of creating viral content and growing social media audiences.

·       Expertise in video creation, including but not limited to scripting, shooting, and editing.

·       Strong understanding of social media analytics and the ability to adjust strategies based on data-driven insights.

·       Ability to stay updated with industry trends and the changing dynamics of social media platforms.

·       Excellent verbal and written communication skills.

·       A creative mind with a passion for storytelling.

TBC

ABOUT US

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalized service and our in-depth knowledge of the markets we serve. 

HEADLINE

Are you talented and dynamic with passion for cutting-edge AI technology? Do you have experience in promoting software technology for the digital health environment? If so, we have an exciting opportunity for you to join our US client, driving the AI revolution with state-of-the-art AI models in medical imaging and diagnostics. 

We are seeking a MARKETING SPECIALIST to be part of the start-up team and be responsible for attracting potential clients and developing marketing campaigns and strategies. 

What’s in it for you: 

• The opportunity to help drive the AI revolution in medical imaging and diagnostics. 
• Work on cutting-edge technology and be part of a collaborative and forward-thinking team. 
• Competitive compensation, excellent benefits. 
• Personalised development program & seniority benefits. 
• Being part of an international team of smart and passionate colleagues. 

This is a FULL-TIME role, MONDAY TO FRIDAY. 

This is an office-based position in central Cebu City. 

The expected start date is March 2024. 

ABOUT THE ROLE

As a Marketing Specialist, you will play a crucial role in developing and executing marketing strategies to promote cutting-edge AI powered imaging solutions in the healthcare industry. You will collaborate closely with cross-functional teams, including product management, sales, and research and development, to drive brand awareness, generate leads, and support the overall growth of the business.

RESPONSIBILITIES

• Create and execute marketing campaigns across various channels, including social media, email, and web  
• Develop content for blog posts, white papers, brochures, case studies, and other marketing materials 

• Develop and execute our online presence, including social media accounts, website content, and online organic advertising 
• Collaborate with the sales team to develop and execute lead-generation campaigns 
• Organize conferences and events to attract potential clients and partners 
• Plan and execute company events, webinars, podcast and other marketing initiatives to generate leads and build brand awareness 
• Conduct market research to identify customer needs and preferences, and adjust marketing strategies as needed 
• Measure the effectiveness of marketing campaigns and report on key performance metrics 
• Manage event logistics, including venue selection, vendor management, budgeting and promotion 

QUALIFICATIONS AND REQUIREMENTS

• Bachelor's degree in marketing, business, or related field 
• 3 years of hands-on marketing experience in the healthcare or technology industries 
• Experience with digital marketing tools and platforms, such as Google Analytics, Facebook Ads, and email marketing software such as HubSpot. 
• Strong writing and communication skills, with experience developing content for various channels 
• Ability to work independently and as part of a team 
• Strong project management skills and attention to detail 
• Creative problem-solving skills and ability to think outside the box 
• Experience with social media platforms such as LinkedIn and Twitter 

IMPRESS US MORE

• Experience with healthcare marketing and understanding of healthcare industry regulations and compliance 
• Proven track record of developing successful marketing strategies and campaigns in the healthcare or technology industry 

• Familiarity with marketing automation tools and lead-generation tactics 
• Experience with creating and managing budgets for marketing campaigns 
• Strong project management skills and ability to work effectively with cross- functional teams 
• Ability to analyze data and identify trends to inform marketing strategies and optimize campaigns 
• Demonstrated creativity and innovation in developing marketing content and messaging 
• Experience with creating and delivering presentations to internal and external stakeholders 
• Familiarity with design software such as Figma is a plus 

WHY YOU SHOULD JOIN US

BSA Solutions, Inc. emphasizes in: 

• Providing you with competitive compensation and benefits that exceed market standards and the Labor Law. 
• Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs. 
• Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success. 
• Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness. 
• Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities. 
• Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life. 
• Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development. 
• Encourages you to appreciate each moment and find balance in your lives, being fully present in the moment, cultivating mindfulness, and finding joy in the present. 
• Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness. 

Join us and connect and collaborate with bright minds. Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for you, the client, and the company. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or other characteristics.  

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Customer Service Representative

Work Hours: Monday to Friday, 9:30 AM to 5:30 PM EST | 10:30 PM to 6:30 AM Philippine Standard Time

Holidays: US holidays

Pay Range: $1,000-$1,500 per month (depending on qualifications and skills)

Responsibilities:

• Review and respond to conversations in the app CRM solution HubSpot.
• You care a lot about education and spending time making sure a customer feels heard and understood, while also teaching them how to use the app.
• Build customer loyalty and satisfaction, through onboarding, product adoption, retention and growth.
• Drive platform adoption by ensuring the user has the correct understanding and knowledge of the platform and financial parameters.
• Own and manage the customer success playbook, including general product knowledge, general financial industry knowledge/terminology, stock market and banking holidays, branding and language guidelines, etc.
• Manage and report on the overall health of the client relationship to internal stakeholders.
• Work with Marketing to craft responses to commonly asked questions, including maintaining the FAQ section on the website, bot responses, in person customer care responses, and customer educational materials.
• Use your knowledge of customer needs to help build out the product roadmap.
• Maintain metrics to understand customer happiness, including NPS, customer service conversation ratings, first response times, time to close customer conversations, etc.
• Create Customer Success Plans (CSP) that set the tone for the relationship and measure goals over time.
• Must be confident and possess solid communication, listening, and interpersonal skills.
• Team player who identifies closely with, and is passionately committed to, the achievement of our overall mission.
• Excellent writer and communicator.
• Ability to thrive in a fast-paced environment and handle a diverse workload.
• You are timely and respond to emails quickly.
• You are able to communicate at the time needed any issues to the rest of the team about problems currently happening in the app.

Bonus Points:

• Experience in a highly regulated industry, such as finance, insurance, or health care.
• Have previously started your own company, blog, or side hustle.

•  5+ years of experience in consumer-focused customer experience.

• Experience using customer service automation tools, including HubSpot and ReTool.
• Experience using critical thinking and problem solving to deliver the best possible outcomes to customers.
• A curious mind, advanced critical thinking abilities, and sound judgment with a risk mitigation mindset.

Littelfuse is one of America’s Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years. With its global headquarters in Chicago, Illinois, USA, Littelfuse is a leading, global manufacturer of electronic components serving more than 100,000 end customers across industrial, transportation, and electronics end markets. We have more than 17,000 employees with operations in 15 countries. From semiconductors to sensors… switches to fuses and more… we produce billions of electronic components that help our customers empower a sustainable, connected, and safer world. In 2021, Littelfuse had net sales of $2.1 billion.

PRODUCTION PLANNER

Creates moderately complex production schedules. Reviews current production schedules that support the manufacturingA process. Creates, tracks, and reports on the current production schedules.

About the job:

• Plans and prepares the production schedule for manufacturing. Analyzes moderately complex production specifications and plant capacity to provide inputs that determine processes, tools, materials, and labor requirements. (60%)
• Draws conclusions on potential improvement strategies for review with the production planning team. Recommendations may be shared with the business. (25%)
• Tracks changes to production schedule to monitor if production schedules are meeting set goals. (10%)
• Collects data/inputs needed to create the production schedules. (5%)
• Other duties as assigned.

About you:

• Education: Bachelor or university degree
• At least 4 years of related work experience
• Familiarity with manufacturing and manufacturing cost analysis
• Experience with global manufacturing companies preferred
• Knowledge of MS Office
• Strong analytical skills
• Strong communication skills
• High attention to detail

Littelfuse strives to empower associate growth and development in a culture of ongoing collaboration and respect for diverse global perspectives and expertise. Our Core Values – Customer Focus, Integrity, Innovation, Teamwork, and Results Driven – support us on our mission to improve the safety, reliability, efficiency, and performance of our customers’ products and systems.

We are an equal opportunity employer that takes pride in giving every associate the means and courage to make a difference – everywhere, every day.

We offer a competitive salary package and a variety of benefits, including Medical, Life, Disability, and Retirement benefits as well as development opportunities like internal Lean Six Sigma Certification.

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Executive Assistant

Work Hours: Monday to Friday, 9:00 AM to 6:00 PM EST | 10:00 PM to 7:00 AM Philippine Standard Time

Holidays: Philippine holidays

Pay Range: $1,000-$1,400 per month (depending on qualifications and skills)

Job Responsibilities:

• Manage and maintain executive schedules
• Coordinate and schedule appointments, meetings, and travel arrangements
• Prepare and distribute documents, reports, and presentations
• Handle email correspondence and respond to inquiries in a timely and professional manner
• Manage and organize electronic files
• Assist with project management tasks as needed
• Assist with data entry
• Write detailed notes and meeting summaries
• Provide administrative support to other team members as required

• At least 1 year of experience as an executive assistant

• Fluency in English
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite
• Strong organizational and time management skills
• Ability to multitask and prioritize tasks effectively
• Attention to detail and accuracy
• Ability to work in a fast-paced, unstructured environment, and is able to build processes over time
• Ability to work independently and take accountability
• Possesses high energy and a positive attitude
• Familiarity with the high-level business of venture capital is preferred

Position: Financial Analyst

Working Hours: Monday - Friday, 9AM - 5PM 

Salary Range: $1,500 - $2,500/ month (Depending on the interview result and the client's approval)

• Analyzing and summarizing all due diligence materials related to the credit quality of businesses or assets being acquired or owned by ASC, including the analysis of the company or asset’s historical and present financial condition, products and/or services, sales and marketing strategies, customer and supplier base, industry dynamics, competitive position, management team, and financial projections;
• Working with the Senior leadership to manage the due diligence, screening, and underwriting approval processes;
• Assisting with the syndication process on transactions in which ASC is leading the financings;
• Fulfilling all portfolio management requirements including on-going credit analysis, reporting and follow-on credit activities (amendments, recapitalizations, acquisitions, restructurings, etc.);
• Supporting the firm’s efforts to attract, develop, and retain best-in-class origination, underwriting and portfolio management talent.

• Strong finance and accounting skills along with an intense attention to detail.
• Well-developed interpersonal skills to allow the candidate to successfully interface with external service providers and other members of the investment team.
• Demonstrated ability to multitask and manage work flow while taking ownership for the results.
• Excellent verbal and written communication skills.
• Significant Experience with MS Excel, Outlook and Power Point; exposure to investment analysis software (, e.g., Bloomberg, Capital IQ, etc.) preferred
• Occasional travel is required but role is based in Boston full-time
• Willingness to work in small, dynamic and high performing team

Position: Netsuite Admin

Work Hours (Client): Mondays to Fridays 9am - 5pm Central Time

Work Hours (MNL): Mondays to Fridays 11PM to 8AM PHT

Pay Range: $900 - $1500/month

Duties and Responsibilities:

• User Management: Adding new users, assigning roles and permissions, and managing access to different modules and features based on users' roles within the organization.
• Configuration and Customization: Customizing NetSuite to meet the organization's unique requirements by configuring settings, creating custom fields, forms, and records, and modifying workflows and processes as needed.
• Project Management: Overseeing the implementation of new features or functionalities in NetSuite, ensuring timely execution and alignment with organizational goals. System Maintenance: Monitoring system performance, troubleshooting issues, and ensuring that NetSuite is running smoothly. This may involve managing integrations with other systems and resolving any data or synchronization issues.
• Data Management: Importing and exporting data, performing data cleanup and deduplication, and ensuring data integrity and accuracy within NetSuite.
• Reporting and Analytics: Creating and customizing reports and dashboards to provide insights into key performance indicators (KPIs) and help stakeholders make data-driven decisions.
• Training and Support: Providing training and support to users, answering questions, and helping troubleshoot any issues or challenges they encounter while using NetSuite. Coordinating meetings, trainings, or other events related to NetSuite iimplementations or upgrades.
• Documentation and SOPs: Maintaining documentation of configurations, processes, and procedures related to NetSuite administration, as well as documenting any customizations or changes made to the system.
• Continuous Improvement: Identifying opportunities for process improvement and optimization within NetSuite, implementing best practices, and working towards maximizing the value and efficiency of the NetSuite implementation for the organization.

• 2+ proven experience as a NetSuite Admin or similar role.
• Proficiency in Microsoft Office and Google Workspace.
• Proficiency in NetSuite Manufacturing.
• Proficiency in Warehouse Management System, including inventory management, order fulfillment, and warehouse operations
• Proficiency in Asana

SKILLS:

• Communication Skills
• Strong technical skills
• Problem Solving
• Attention to detail
• Collaboration
• Adaptability and Learning Agility
• Project Management Skills
• Organizational Skills

The client is building software for an industry that has relied on paper and pen for a long time. Their mission is to build an all-in-one cloud-based platform that empowers pharmacists to schedule, document, and manage clinical services at scale. The company's clients include the 2 largest pharmacy chains in Canada, servicing 3500+ pharmacies, and powering over ~14M patient services, including playing a critical role across the country throughout the pandemic. The organization’s ultimate vision is to transform pharmacies from today’s dispensing locations to tomorrow’s health hubs.

Role Overview

As a Data Entry Specialist, you will play a pivotal role in maintaining accurate and organized data records. Your attention to detail and proficiency in data entry will ensure the smooth flow of information within our organization. Additionally, your basic Adobe skills will be utilized for handling PDF documents efficiently.

Responsibilities

• Perform accurate and timely data entry tasks to input, update, and maintain various databases.
• Ensure data integrity and quality by conducting regular checks and validations.
• Utilize basic Adobe skills to manipulate and organize PDF documents as required.
• Collaborate with team members to resolve any discrepancies or inconsistencies in data entries.
• Assist in the development and implementation of data entry procedures and best practices.
• Maintain confidentiality and security of sensitive information at all times.

• Proven experience in data entry with a strong emphasis on accuracy and attention to detail.
• Proficiency in basic Adobe skills, particularly in handling and editing PDF documents.
• Tech-savvy with the ability to quickly learn and adapt to new software and systems.
• Excellent organizational and time management skills to handle multiple tasks efficiently.
• Strong communication skills and the ability to work both independently and collaboratively within a team environment.
• Bachelor's degree preferred; additional certifications in data entry or related fields are a plus.

Fully-remote work, competitive salary, fixed-shift.

LOOKING FOR FILIPINO TALENTS RESIDING IN THE PHILIPPINES

Position: Advertising Operations Assistant

Work Schedule: TBC

Salary Range: $1,300 per month

About the Company:

Pillar4 is a portfolio of digital brands that connects consumers to the best products across the four pillars of health and wellness. We own and operate a portfolio of review sites across the health and wellness space and partner with leading direct-to-consumer brands and media companies to grow their businesses.

About the Role:

As the Advertising Operations Assistant, your role is central to driving the success of our advertising efforts. You will not only manage and oversee the advertising operations but also play a key role in creating compelling, high-performance ad copy that resonates with our audience and drives results for partners.

Responsibilities:

1. Ad Fulfillment Management: Work with brands to ensure their ad copy and creative is delivered on time and answer any questions on their portal.

2. Partner Engagement: Serve as the primary contact for advertising partners post sale, ensuring their needs are met and their campaigns are successfully executed across newsletter, YouTube, podcast, social media, and other channels as needed.

3. Timeline Management: Manage advertising timelines meticulously to ensure deadlines are met without compromising on quality.

4. Quality Assurance: Perform rigorous quality checks on all newsletter, podcast, YouTube, and social ads, ensuring they meet our high standards and effectively convey the intended message.

5. Performance Analysis: Monitor, analyze, and report on key performance indicators (KPIs) including Impressions, Click Through Rate (CTR), Conversion Rate (CVR), on a weekly basis.

6. Assist in Key Account Retention: Be actively listening for partners requests and responses and work directly with the sales team to pass along the information to identify new avenues for advertising and when partners are ready to re-sign contracts.

• At least 2 years of relevant experience in advertising operations or a related field
• Strong understanding of advertising platforms such as Google Ads and Facebook Ads
• Detail-oriented and able to manage multiple projects
• Strong written and verbal communication skills in English
• Experience in trafficking ads, particularly on social media, Youtube, and podcast
• Nice to have Sponsy and Beehiiv experience

Job Description:

• Manage local Support Engineering functions

Implement the regional Support Engineering Strategy and Policy in the CC

• Lead implementation of standards of customer service and satisfaction and the associated  

   performance metrics, as well as group processes and policies in the CC

• Drive the improvement of the operational and financial performance of Tech Support activities in the CC

• Provide technical solutions by selecting the appropriate methods, standards and tools.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Employment Type:

-------

Experience Level:

Job Family:

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

LOOKING FOR FILIPINOS WHO ARE PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Job title: Virtual Assistant

Salary range:  USD 800-1000/month

Schedule: can be flexible but with 4 hours overlapping  8-5PM Central Time

ABOUT THE COMPANY

The company is a woman-owned and operated marketing agency based in Bismarck. They partner with organizations across the midwest to create marketing solutions that are unique. Their passion stems from working alongside their clients to help them approach marketing in a way that resonates with their audience while supporting their business goals.

Responsibilities:

•  Managing and coordinating daily administrative tasks such as scheduling meetings, recording meeting notes, handling email correspondence, and organizing files.
• Coordinating and preparing documents, presentations, proposals, and reports.
•  Partnering with our team to execute basic marketing tasks (i.e. researching and outlining content for LinkedIn posts based on a content outline).
• Conducting research and providing support on various projects and initiatives.
• Assisting with data-entry, record-keeping, and maintaining databases and reports.
• Partnering to build policies, procedures, and templates to increase office efficiency and communication.
• Supporting team members with ad-hoc administrative tasks as needed.

• At least 1-2 years of experience as a Virtual Assistant.
• tools: Google Docs, Google Suite, some Project Management tool like Trello would be helpful but not required, Slack
•  Great with English (oral and written)
• Willing to accommodate at least 50% of the time they're working to be during 8-5PM Central Time so we can strongly collaborate.
• Motivated to take direction (i.e. find the best way to do ___) and come back to the table with ideas – not someone that needs a lot of hand-holding.
• they're the type of person that actively seeks ways to improve, offers to help when they see someone's struggling

LOOKING FOR FILIPINO CANDIDATES BASED IN THE PHILIPPINES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Customer Support Specialist

Working Hours: Work hours can be flexible; just make sure to respond to customer queries within 24 hours

Holidays: TBD

Salary: USD 1,000/month

About the Company:
As a lifestyle brand, we specialize in creating unique apparel and accessories that draw inspiration from heritage. Our primary aim is to establish a genuine connection with sports enthusiasts by offering a diverse range of products that pay homage to different facets of sports culture. This encompasses iconic moments, teams, athletes, personalities, as well as influential movies and art that have significantly shaped the sports scene.

Key Responsibilities:
• Customer Service
• Reporting (Excel skills needed)
• Miscellaneous admin tasks

In this role, strong English communication skills is a must.

Job Description

The Product Support Engineering (PSE) team is a Tier 3 Customer Support team tasked with supporting merchants using all CyberSource products and services. This role will have a focused emphasis on Integrated Commerce and Card Present payment solutions and is based in Philippines. Candidates are expected to handle escalated case tickets, work with other teams inside and outside the Support organization, provide product training, and interface with customers on an as-needed basis.

RESPONSIBILITIES

• Troubleshooting escalated technical problems

• Escalating issues to Product Development, Product Management, and / or Operations teams while managing their resolution

• Building internal support related tools and documentation

• Participating in requirements, design, and roll out of new products and services

• Interfacing with customers that have both direct and partner relationships to the business Representing Customer Support to other departments within the company including Sales, Operations, Product Management, and Product Development

• Creating, editing, and distributing customer notifications

• Taking part in the after-hours/weekend on-call rotation

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Protocol Specialist ensures that our front-line services run without disruptions. This position will report directly to the Protocol Leader.

Key Responsibilities include:

• Compiles product checklists based on our client’s specifications and our inspection requirements, while making sure that all specs are in their corresponding sections.
• Ensures that when protocols are finished they’re delivered to our inspectors the day before they visit the factory with an inspection.

1. Provides assistance to QSP Supervisor in ensuring that the Pilmico Food Group guidelines & policies for systems and processes as well as External Interested Parties (e.g. customer and legal requirements) are implemented and up to date.
2. Works with the departments on their analysis and compliance to the established systems and processes, ensuring that overall performance is reported, recorded and monitored.
3. Gives assistance to QSP Supervisor in maintaining that objectives of established systems and processes are aligned to the Context & Strategic direction of the organization through regular monitoring and verification.
4. Collaborates with different departments in the review, implementation and maintenance of the Integrated Management Systems, as applicable.
5. Monitors if the resources needed for the sustained & effective operation of the established food safety and quality systems & processes are provided and made available.
6. Engages and Supports stakeholders to contribute to the effectiveness of the Food Safety and quality systems and processes.
7. Supports Team Leader in promoting improvements of the established Food Safety and Quality systems and processes to other teams.
8. Performs process, food safety and quality audits for various business processes.
9. Ensures that departmental issues regarding Food Safety systems and processes are resolved effectively and without undue delays. Page 1 of 5
10. Conducts training on food safety and quality systems & processes to all relevant stakeholders.
11. Supports Corporate Quality plans on suppliers’ and service providers’ audits.
12. Coordinates with Team Leader to ensure that actual expenses of the department is within the approved annual budget.
13. Participates and contributes to the department’s scheduled operational planning.
14. Provides assistance to QSP Supervisor on the E-docs and i-Care Management.

FOOD SAFETY:

1. Complies with Quality, Halal, health and food safety policy, standards and regulations of the company.
2. 2Responsible for reporting problems related to Halal, food safety & quality management system to identified authorities.

OTHER TASKS:

1. Actively participate in all company programs and activities under quality improvement, safety & security, sustainability, corporate social responsibility, risk management etc.
2. Performs other tasks as may be assigned by the immediate superior.

• Presents, offers, follows up and makes sales transactions for SGS services.
• Develops and implements Marketing and Sales Plans to ensure a robust Sales pipeline and meeting Sales targets.
• Prepares sales reports via the CRM and keeping the CRM accounts updated.
• Submits Weekly Sales Plan and Sales Accomplishment Reports Increases client base by scouting for potential clients and maintaining managed accounts through identification of their needs, packaging services that would best fulfil their requirements, and making successful sales transactions.
• Maintains regular communication with managed accounts and follows up proposals with potential clients.
• Performs other related duties as may be assigned either in collaboration of departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives

Primary Responsibilities

• Design, deliver and monitor programs geared towards a consistent customer service experience to clients that is truly personal, memorable, and fit the SGS Brand and values.
• Proactively build the database and call via phone or other forms of media to offer and successfully sell SGS offerings to prospective clients.

Specific Responsibilities

• Enquiry management.  Ensure all client enquiries (regardless of source) are attended to in an approachable, professional, and prompt manner, including generation of non-routine proposals and coordinating with SGS affiliates, and operations and support teams for non-routine jobs.
• Proactively contacts new customers via phone or other media tools to offer SGS services and successfully generate business.
• Monitor dormant accounts (6 months inactive or no business being covered by field sales.
• Inactive accounts are considered new customer or prospects.
• Client experience management.  Develop initiatives and programs geared towards delivery of excellent customer experience regardless of channel (walk-in, phone, web, etc.).  This includes establishing and monitoring key customer service KPIs, creation of innovative programs and strategies so that the client experience of SGS is truly personal and memorable that fits the SGS brand.
• New client needs identification.  Establish ways in which new client needs and market trends are identified, captured and shared to business development and sales teams.
• Performs other related duties as may be assigned either in support of departmental goal or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
• Build-up of customer database and generate relevant market and customer information through surveys and research. Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:
  • Demonstrates strong obligation to SGS QHSEE policies, procedures and work instructions by actively participating in             meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE
  • Perform appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace
  • Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
  • Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
  • Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
  • Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines
  • Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators
  • Actively participates in incident investigations and risk assessments as deemed necessary by SGS management
  • Fulfills the requirements needed in the success of the QHSEE Management System
  • Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.