A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

We are looking for a Support Engineer to help provide unparalleled support and guidance to

customers. You will quickly and effectively resolve complex customer inquiries that arise with our

solutions, investigating and troubleshooting using your knowledge of SQL and the product. You

will have a passion for data, and understanding the product, thus enabling you to swiftly and

easily articulate solutions to our customers, and cross-functional teams clearly and concisely,

adapting our tone to ensure we provide the most human technical support possible. You will also

clearly be able to identify, own, and escalate bugs that hinder the customer from performing

mission-critical work.

You'll also help to build and improve processes as a team, helping to develop internal

dashboards, define the process for in-depth investigations, and repeatable sleuthing protocol to

help scale customer support function as Boldr continues to grow its customer base. You have

support experience and a love of problem-solving.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Resolve tickets with clear, concise, empathetic communication, helping to identify, debug, and escalate higher priority issues to level two Support Engineers, engineering, account management, and product teams.
• Find trends, bugs, and deep dive for root causes, by championing resolutions for our customersʼ mission-critical work.
• Monitor alerts by resolving them and mitigating customer-facing issues.
• Be actively involved in high-urgency incidents push for a resolution to meet our customer's SLAs, and advocate for resolutions of our customer's mission-critical issues.
• Work actively on higher-priority issues, and engineer accurate solutions for our customers
• Push for the complete, satisfying resolution of customer issues by following up with engineers internally, requesting updates from customers, and closing the loop with the original reporter
• Conduct continuous ticket quality assurance, reflecting on your own, and your peers' resolution effectiveness.
• Investigate complex customer problems involving data integrity, data feeds, and machine learning, to improve both the customer experience and the product, driving the company mission to reduce food waste.
• Help to build and improve upon Boldrʼs debugging, triaging, and escalation protocol, including creating dashboards and repeatable queries intended to make common SQL analyses more efficient.
• Deeply understand Boldr's customers' needs, and how Boldrʼs different Partners' needs differ, delighting customers and serving as the voice of the customer back to Boldr.
• Grow with the organization and Boldrʼs needs as a team, potentially specializing in specific Partner needs, and/or helping to build out the team by training future teammates.
  

WHAT WE’LL LIKE ABOUT YOU

YOU ARE...

• Curious and authentic, just like us! #beboldr 
• Able to complete regularly scheduled reports
• Able to motivate the team to meet the daily targets
• Committed to excellent client service
• Willing to work on different shifts
• Very keen on details
• Upbeat and Energetic

YOU HAVE…

• 2+ years of experience as a Support Engineer, data analyst, application specialist, or similar role. (Required)
• 2+ years of experience working with complex databases and SQL, both writing and understanding queries, and familiarity with data stores and databases. This role is SQL-heavy. (Required)
• BSc IT/Computer Science or similar. (Required)
• Strong understanding of how to write and articulate complex solutions to non-technical individuals, by being concise and having a clear understanding of tone, and grammar.
• Clear, concise, empathetic, writing skills and exceptional communication skills with the ability to internalize customers' feedback and effectively advocate for their needs using data.
• Experience handling high-urgency, high-priority incidents with a quick, decisive, and kind demeanor under pressure.
• Strong strategic and analytical skills with exceptional execution and problem-solving capabilities.
• Acute attention to detail and resourcefulness; you live for the thrill of connecting the dots.
• An uncanny ability to identify patterns and trends in tickets.
• Strong understanding of data, and database structures.
• Organized and self-motivated tendencies, and are comfortable operating within ambiguity.
• Experience in retail/supply chain or grocery is strongly preferred, but not required.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

The Report Specialist will be responsible for helping us live up to our promise of fast report turnaround while making sure that report quality is not compromised by the fast delivery. This position will report directly to the Report Supervisor.

Key Responsibilities include:

• Review inspection reports that come in from the field to make sure they are prepared accurately and according to format
• Validate incoming inspection reports if they meet all the appropriate requirements
• Inform inspectors promptly in case of problems, and follow-up to make sure any discrepancies are corrected

The Report Specialist will be responsible for helping us live up to our promise of fast report turnaround while making sure that report quality is not compromised by the fast delivery. This position will report directly to the Report Supervisor.

Key Responsibilities include:

• Review inspection reports that come in from the field to make sure they are prepared accurately and according to format
• Validate incoming inspection reports if they meet all the appropriate requirements
• Inform inspectors promptly in case of problems, and follow-up to make sure any discrepancies are corrected

• Generate and capitalize on new sales and business opportunities in order to meet required revenue targets within defined areas of responsibility.
• Prepare individual sales and marketing programs and action plans in line with the overall business strategy to ensure a targeted and focused approach that consistently contributes to the overall growth objectives of the business.
• Meet assigned sales targets as set by the Business Director and Business Manager.

The Protocol Specialist ensures that our front-line services run without disruptions. This position will report directly to the Protocol Leader.

Key Responsibilities include:

• Compiles product checklists based on our client’s specifications and our inspection requirements, while making sure that all specs are in their corresponding sections.
• Ensures that when protocols are finished they’re delivered to our inspectors the day before they visit the factory with an inspection.

1. Pricing Calculation (Export and Local)
2. Monthly Financial Costing Closing Tasks
3. Collaboration with PDE and Export Development teams for the insighting on pricing calculations
4. Understanding all the costs related in manufacturing transformers, including the major materials such as Aluminum, Amorphous Ribbon, Silicon Steel, Copper, and Insulting fluid, as well as the direct labor and overhead cost. Knowing the importance of accurate calculations and analysis. Being able to collaborate with other departments. 
5. Consistently familiarizing myself with the SAP system. 
6. Immersing myself with the processes and procedures to gain thorough understanding and proficiency while performing the month end tasks. 
7. Familiarization on the actual materials during witnessing of cycle count

We are expanding and hiring an experience Medical Representative for Diabetology franchise in each of the location/configuration.

1. Cebu North

2. Marikina - San Mateo - Montalban

3.Angeles - Arayat - Zambales

4.Cebu South - Bohol

5.SAN FERNANDO-WEST PAMPANGA-BATAAN

Responsibilities

• Delivers profitability and recognition for the organization by selling and providing services to customers utilizing organization tools, techniques, and intellectual capital to assist the healthcare industry by bettering processes, implementing new technologies; and accruing new technical capabilities to meet pharmaceutical and medical demands.
• Maximizes sales growth by relying on a comprehensive knowledge of one or more therapeutic disciplines and/or specialty areas to secure repeat business and gain customer loyalty.
• Targets, promotes, and sells specialized products or services; identifies target customers and producers; achieves sales targets; maintains an up-to-date understanding of products and clinical efficacy, proximity to specialist market trends or developments and customer satisfaction.
• In line with Company strategy and objectives, maximize sales growth within in a specified geographical territory or target industry, relying on developing knowledge of one or more therapeutic disciplines and or specialty areas in order to secure repeat business and gain customer loyalty. 
• This is generally achieved by educating and informing the target audience on the features and benefits of the specialty product(s) versus competitor products in order to increase prescriptions and or use by the healthcare professionals.
• Achieve assigned activity goals and targets for the territory as agreed with the reporting manager.
• Within a specific geographical territory, identify target customers and physician profiling while maintaining and analyzing customer records.
• Conduct sales interviews, carry out pre-call planning and preparation and develop a self analytical approach in order to identify learning areas from each call.
• Demonstrate a good understanding of the product (s) clinical efficacy and be able to state the features and benefits of the customer’s products based on a developing understanding of the specialty area or therapeutic discipline.
• Successfully manage objections and or issues raised, escalating more sensitive or complex queries.
• Maintain records in the reporting systems within the required timescales.
• Effectively utilize the relevant software (e.g. Electronic Territory Management System, CRM systems) to maintain records updated and to report daily calls
• Coordinate group events related to speciality area to optimize business while complying with relevant country legislation.
• Keep Line Manager informed about changes in competitor activities and other market changes.
• Attend training courses and or seminars to continue to develop and deepen knowledge within specialty and disease areas and read relevant publications as per customer profile.
• Keep all Company equipment safe and in a good state of repair.
• Share experiences, ideas and techniques in order to assist with the sales training of colleagues.
• Discuss, agree and document assigned activity, Key Performance Indicator tools, and targets as agreed with Line Manager.
• Successfully complete career development courses and additional training as required by the customer.
• Ensure the reporting of any identified Adverse Events in line with prevailing process and guidelines.
• Project a professional impression of the Company and act in accordance with the relevant Pharmaceutical Industry’s Code of Practice
• Perform other duties as assigned.

Requirements

• Require 1 - 2 years of prior relevant experience in Medical Sales .
• Bachelor's Degree in Life Sciences / Pharmacy / Business or related field
• Good understanding of Healthcare Market and related procedures.   
• Fluency software operating systems, such as MS Office and customer relationship management systems.   
• Effective verbal and written communication skills.   
• Ability to conduct face to face presentations to customers. 
• Ability to establish and maintain effective working relationships with coworkers, managers and clients

#LI-CES
#LI-PK1
#LI-DNP

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

 “LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES”

Working Hours : Mondays to  Fridays; 10:00AM to 6:00PM EST/ 11:00PM - 7:00AM, PHT

Holidays : Canadian Holidays

Salary range : $900-$1,200/month

Responsibilities:

• Providing guidance and assisting sellers and buyers in marketing and purchasing property for the right price under the best terms.
• Screening of tenants to help protect the investment and to minimize potential liabilities.
• Determining clients’ needs and financial abilities to propose solutions that suit them.
• Maintain and update listings of available properties.
• Intermediate negotiation processes, consult clients on market conditions, prices, etc.
• Prepare necessary paperwork (contracts, leases, deeds, closing statements etc).
• Remain knowledgeable about real estate markets and best practices.
• Closely work with the different Departments regarding real estate transactions.

Qualifications:

• Has 2+ years of related experience as a Real Estate Assistant or similar.
• Working knowledge and experience in using project management tools like Trello or similar.
• Working knowledge and experience with collaborative tools like Google Workspace (Google Doc and Google Sheets) and Docusign.
• Experience with using Loom for documentation purposes is a plus.
• Working knowledge and experience with communication tools like WhatsApp.
• Strong written and verbal communication skills. At least good communication skills.
• A team player, but can also work independently

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Marketing Specialist

Salary Range: $800 - $1500

Working Hours & Time Zone:

About the company: 

The client is a holding company with multiple lifestyle-driven, e-commerce brands. Our mission is to change the trajectory of human health in our lifetime through education, inspiration, nutrition, and community. 

About the job:

This position is perfect for someone who can follow an SOP to get repetitive tasks done effectively. Ideal candidates are intuitive with great English communication skills, comfortable with using basic software, and enthusiastic about mastering productivity to deliver high output with quality. You will be reporting directly to the CEO.

Instagram Reels Assistance:

• Take ideas from the Notion page for Instagram reels and use ChatGPT and a prompt to create scripts. Clean those scripts up based on SOP. Paste the scripts generated into a Notion table so that I can review them at the end of the day.
• Then, once I’ve recorded the video, it would be great if they could follow an SOP to edit the video with Capcut. Tick off that this is done on the Notion table so I can review and make any extra edits and update the SOP to be more accurate.
• Then generate a caption for that Instagram video based on the SOP. Then I review the script on the Notion table.
• Then post the video to our Instagram account with the approved caption.

Instagram Posts Assistance:

• Similar to the above, take ideas from the Notion page to create a still-post design using Figma. Either they could make these graphics themselves using Figma or communicate the instructions with our contractor. Again, use a Notion table to indicate that the Figma design is ready for review.

• I’ll give the exact instructions and examples on how to do so. It will involve copying and changing a few elements from an already existing Instagram post, in most cases.
• Once approved, make the caption using a ChatGPT prompt I provide. Using the Notion table to indicate the caption is ready for review.

Weekly Report:

• Help in creating the weekly report to the board using the SOP provided. Highlighting the progress we’ve made for the week. Which I will review.

Create Instagram Reels cover images:

• Communicate with our contractor, or they can do it themselves using Figma. I’ll give the exact instructions and examples on how to do so.

Create Meta ads:

• Communicate with the contractor, or they can do it themselves using Figma. I’ll give the exact instructions and examples on how to do so. It will involve copying and changing a few elements from an already existing Instagram post.

Instagram outreach:

• Send pre written messages with a small amount of customization to Instagram followers. Sending a different message to followers with a following greater than 5,000.

Instagram interactions:

• Go to hashtags and followers of large accounts in our space. Send messages to some of these people based on criteria, and mostly comment and reply to people who have left comments on posts in our space.

One-off-type work

Get brand-printed clothing made:

• Find a high-quality hat, shirt, and shorts printing company to print the logo on.

Plus, if there are other repetitive tasks I can think of to give them, I can add them with time.

End of day Slack message:

• Minimum 2-3 years of experience as a Virtual Assistant or similar role
• Must have strong English Communication Skills
• Be able to use the following effectively: AI (mostly ChatGPT), Figma (ideal, not necessary), Notion (necessary, although easy to learn), and Google Docs
  

Duties and Responsibilities

Customer Interaction and Support:

• Respond to customer queries via phone, email, or chat promptly and accurately.
• Identify and assist customers with specific needs.
• Handle complaints regarding unfulfilled orders professionally.
• Provide alternative options for out-of-stock or discontinued items.

Order Processing and Management:

• Efficiently process orders and distribute receipts.
• Accurately input orders into the database in a timely manner.
• Ensure Sales Targets are met by delivering orders on time and complete for assigned accounts.
• Encode and process Sales Orders details accurately in SAP, including picklist and delivery receipts.
• Timely resolve issues related to order fulfillment and customer service.

Inventory and Reporting:

• Monitor inventory and provide alternative options for out-of-stock or discontinued items.
• Prepare invoices, shipping documents, and order reports for management.
• Submit reports on time and fulfill other operational and business requirements.

Sales Support and Communication:

• Provide salespeople with trends reports and necessary information.
• Maintain efficient communication regarding order fulfillment and customer issues.

About the job

The Loyalty Communications Specialist is responsible to use the IKEA business priorities, knowledge of range and markets to optimise loyalty development and performance across all functions in the Philippines. The Loyalty Communications Specialist is responsible to support the development of the loyalty program now & in the future thereby securing a high level of performance in the Philippines. By using data and insights from competence tools, the Loyalty Communications Specialist participates in developing a strategic approach to initiatives, tools and reporting methods used to unleash potential across the country.  Loyalty Communications Specialist will deliver trainings and knowledge transfer relating to IKEA Family Club in Ikano Retail.

Your assignment

• Responsible for the conceptualization of communications / content for IKEA FAMILY and småles members (to ensure they visit IKEA stores more frequently and buy more) and delivery of these communications to members.
• Secure that all loyalty communications content created by IKEA is compelling, meaningful, relevant, and creative executions are integrated, consistent and of high quality, delivering on set campaign objectives that secure alliance with IKEA brand values within visual and copy identity guidelines.
• Working closely with the Loyalty Manager, Commercial Activities, IKEA Food, Local Marketing Managers, and country marketing team to plan a loyalty communications calendar/brief as a base to develop communications materials for IKEA FAMILY and småles members.
• Responsible for conceptualizing aligned loyalty communications content that supports external comms campaign or collection launches, Loyalty campaigns for points/voucher redemptions, IKEA food and product offers for members for the country.
• Conceptualization of quarterly content and development of creatives for two editions of the småles newsletter (i.e., Bug News and Bug News Lite) for the country.
• Responsible for conceptualizing Club exp communication, community management and members acquisition and engagement.
• Contribute to the development of Loyalty Programme and other admin tasks:
• Provide support to the Local Marketing Managers with ad-hoc ideation of the småles initiatives to recruit more loyalty members, increase visits, and improve member engagement.
• Feedback on effectiveness of the country’s current CRM programme and share ideas with the Loyalty team and Local Marketing Managers to support future developments.
• Contribute to the accuracy of the loyalty budget, expense admin and monthly reconciliation with finance, etc.
• Responsible for securing partnerships with other brands for the IKEA FAMILY loyalty programme that benefits our members.
• Database preparation: For CRM365 -prepare ad hoc marketing lists in Click Dimensions or extract out for DM and SMS. For Legacy CRM -Extract leads from CRM, clean up the list before upload into Cheetah, send to vendors for DM and SMS blast.
• Work with Regional Loyalty Specialist and IT Operations for local bug fixing deployment and onsite testing (ad hoc).
• Work with Sales to secure smales merchandise from Children's range (4 times/year).
• Answering queries from CCC and CR in case of escalation. For Legacy CRM: support in crediting points in CRM system (ad hoc).
• Other administrative tasks: submit monthly liability report, send IKEA FAMILY batch card (2x /month), manage IKEA FAMILY voucher stock (only in Legacy CRM).
• Work on other tasks and projects as assigned that will contribute to the development of IKEA retail operations (i.e., global, regional, country, or local initiatives).
• Support building the sustainability perception via IKEA Family members.
• Support the Regional Loyalty Roadmap

• Supports the Key Account Managers, Regional Sales Managers & Area Sales Managers in creating effective sales & marketing campaigns and customer submissions for the Bosch Trade Market (e.g. New Product Introduction process support for Key Accounts, Internal Presentations as per divisional requirements and KAM support via customer sales reporting and submission calendar creation)
• Reports for KAMs for Key Account Monthly figures and including Competitor Analysis / Catalogue summary of competitors and customers
• Provides administrative support to the KAM team– purchasing processes and business procedures including KA New Line Forms, PromoTool setup, WorkOns and New Account Setup
• Monthly sales reporting for National/Regional Sales & Key Accounts
• Website maintenance for Key Accounts
• Ownership of all marketing collateral from KAM activities from customers and competitors
• Ensure all HSE procedures are followed and all incidents are reported accordingly
• Support KAMs / RSMs with daily tasks

• Supports the Product Managers in successfully managing the product core segments and provide sales support in areas such as product launches, promotional campaigns, customer submissions/promotions, Point Of Sale, customer events and related activities
• Provides administrative support to the Marketing team– purchasing processes and business procedures (to include material creation, End of Life, Special Orders & price maintenance WorkOns), promotool, data updates (to B2B Portal, MPE and B-ECOS)
• Supports event organization and implementation including logistics, setup and giveaways
• Provides administrative support to the marketing team– purchasing processes and business procedures
• Reporting of stock management (including SOH & SIT)
• Control & maintenance of purchase order process for brand teams (Framework, Free Text and EPSA POs)
• Competitor research and preparation in format for use by the product management team (competitor landscapes pricing & specifications)
• Ensures all HSE procedures are followed and all incidents are reported accordingly

Proper handling of customer queries as well as on time response to incoming requests. Ensure service level agreements on timeliness and accuracy of postings are met / exceeded. Continuously find ways to drive efficiency and effectiveness by suggesting and implementing process improvements and best practices.

 - Accurate and timely maintenance of customer and vendor data
- Issuance of Intercompany and Adhoc Billing
- Timely bank reconciliation and clearing of incoming payments
- Proper and timely posting/clearing of customer payments against remittance details
- Analysis and timely disposition of outstanding receipts posted as ""On Account"" to customer subledger and consistent follow up with Local counterpart for missing remittance details
- Manages all order requests from creating of Customer contract, sales orders, delivery note and generates billing/invoice
- Provides support to team members for any query or issue related to their process.

 - Graduate of  Finance or Business related bachelor's degree.
- Typically 3-4 years of professional experience especially in the field of order to cash processes.
- Team player, hardworker, and pleasing personality.
- Detail Oriented with strong analytical and communication skills
- Preferably one or more years of work experience in a BPO/SSC set-up
- Must be knowledeable in MS Office and SAP
- Can work independently or under minimal supervision

Intermmediate MS Office (Pivot, VLookup, CountIFs, etc.)
SAP User (1-2yrs)

• Develop web applications using Django framework.
• Write backend code in Python for handling HTTP requests, business logic, and database interactions.
• Design and optimize database schemas.
• Build RESTful APIs and integrate with frontend frameworks.
• Test, debug, and optimize application performance.
• Ensure security best practices are implemented.
• Collaborate with team members through version control, code reviews, and documentation.
• Deploy applications to production servers and assist with DevOps tasks.
• Stay updated with Django and related technologies through continuous learning.

• Ideally with a bachelor's degree in computer science
• 5 or more years of professional experience as a Django developer
• 2 years of continuous of work experience in their prior position; ideally with a US based company
• Basic knowledge of Frontend development
• experience with Rest APIs, and cloud AWS, Azure, or GCP

ABOUT US

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalised service and our in-depth knowledge of the markets we serve. 

HEADLINE

Are you ready to join a vibrant travel promoter company that embraces the beauty and excitement of Florida's most breathtaking destinations? We are seeking a highly motivated and results-oriented Sales Development Representative to join our dynamic sales team. You will be part of a mission to create unforgettable travel experiences by offering a wide range of vacation packages that showcase the best of Florida. If you have a passion for travel, excellent communication skills, and a knack for building connections, we want you on our team!

This is a full-time role, on roster shift.

This is an office-based position in central Cebu City. 

The expected start date is March 2024. 

ABOUT THE ROLE

As a Sales Development Representative, you will play a crucial role in identifying and engaging potential clients, building relationships, and closing deals. Your primary responsibility will be to generate leads through various prospecting techniques, conduct sales calls, deliver persuasive sales presentations, and utilize effective negotiation strategies to close deals. Additionally, you will be comfortable requesting credit card information to finalize sales transactions. Your exceptional communication skills and ability to create a sense of anticipation will contribute to our customers' unforgettable vacation experiences.

RESPONSIBILITIES

• Lead Prospecting and Outreach: Utilize a variety of lead generation techniques to identify potential clients and initiate contact. Craft compelling email outreach campaigns to generate interest and establish connections.
• Sales Calls and Follow-ups: Make outbound sales calls to engage with leads, set up meetings, schedule appointments, and conduct follow-up calls to ensure a smooth sales process.
• Sales Presentation: Prepare and deliver engaging sales presentations to prospects, effectively communicating the benefits and features of our products/services to address their needs and pain points.
• Deal Closing: Utilize effective negotiation tactics, such as shot gun closing and TO (takeover) closing, to successfully close deals and achieve sales targets.
• Credit Card Pulling: Confidently handle the final steps of the sales process, including requesting and securing credit card information to complete sales transactions while maintaining a high level of professionalism and trust.

• Proven experience in lead generation, sales prospecting, and outbound sales calls.
• Excellent communication skills, both written and verbal, with the ability to craft compelling email campaigns and deliver persuasive sales presentations.
• Strong negotiation skills and the ability to close deals using various closing techniques.
• Comfortable with handling credit card information and completing sales transactions.
• Self-motivated and target-driven, with a demonstrated track record of meeting or exceeding sales goals.
• Ability to work independently and collaboratively in a fast-paced, team-oriented environment.
• Strong organizational and time management skills, with the ability to prioritize tasks effectively.
• Proficiency in using customer relationship management (CRM) software and other sales tools.

BSA Solutions, Inc. emphasises in: 

• Providing you with competitive compensation and benefits that exceed market standards and the Labor Law. 
• Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs. 
• Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success. 
• Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness. 
• Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities. 
• Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life. 
• Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development. 
• Encourages you to appreciate each moment and find balance in your lives, being fully present in the moment, cultivating mindfulness, and finding joy in the present,  
• Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness. 

Join us and connect and collaborate with bright minds. Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for you, the client, and the company. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or other characteristics.  

At First Gen we take pride in our work of energizing the Philippines through clean power generation technologies. As we grow to become the best in the industry, we are continuously searching for talent who are driven, empowered, and passionate about making a positive difference in the world.

We provide employees with ample opportunities and resources that enable them to perform at their best, contribute value, and help us achieve our Mission of “forging collaborative pathways for a decarbonized and regenerative future.”

First Gen wants you to be good at your job and be successful at it.  To this end, we will invest in your professional and personal growth by providing you with the right tools to effectively carry out your role as well as learning and development opportunities to advance your career.

Key Responsibilities:

1. Project Planning, Scoping, Contracting and Implementation

Performs a wide range of support and facilitation functions to help accomplish project development activities from project scoping to project implementation, such as

• a. Providing inputs for Terms of Reference(TOR), Employer Requirements(ER) and Invitation to Tender(ITT), as applied

• b. Conducting site visits

• c. Assisting in the shortlisting of firms, tendering, evaluation and selection of contractors and consultants

• d. Assisting in the preparation of contractor agreements

• e. Supporting the management of contractor/consultant performance of works by reviewing submissions and compliance with the contract terms and conditions finalization of the project contract.

2. Legal and Regulatory Compliance

• a. Provides inputs in completing the documents necessary for securing permits and licenses (agencies, LGU’s, etc.) to support legal and regulatory compliance and ensure each project is properly authorized prior to implementation

3. Stakeholder Engagement and Presentations

• a. Support conduct of project presentations, information and education campaigns (IEC) and stakeholder engagement sessions

Qualification Requirements:

• Graduate of Engineering Course (Civil, Electrical, Mechanical)

• Professional License/Certifications - Licensed Engineer

• At leat 5 years of experience.

Cindy Ilagan will provide

Join the A-Team and experience the A-Life!

Overview

The Trainer, Quote Desk has the primary responsibility of supporting the Quote Desk team to evaluate their needs and current practices and creating and delivering a training development plan complete with materials, tutorials, instructions, and learning resources such as online modules and guides. This includes - but is not limited to – coaching colleagues, finding ways to improve process or quote ability, interlocking with other departments on one-off projects, data collection and analysis. He/She is also expected to prepare accurate quotes for the CW sales team. This is a hybrid role which he/she is expected to do both training and agent role.

Essential Duties and Responsibilities

• Develop a schedule to assess training needs.
• Conduct employee surveys and interviews.
• Consult with other trainers, managers, and leadership.
• Track and compile collected data.
• Conceptualize training materials based on data and research.
• Communicate training needs and online resources.
• Create training strategies, initiatives, and materials.
• Contact and utilize outside vendors and resources for instructional technology.
• Test and review created materials.
• Maintain a database of all training materials.
• Instruct employee training and onboarding.
• Conduct training through new materials.

Join the A-Team and experience the A-Life!

Position: Sales Associate

Reporting to: HVS Team Lead, North America / HVS Team Lead, CEP & International Sales

Location: Ortigas Center, Pasig City (Onsite)

Working Hours: Mid and Night Shift

Start Date: ASAP

About Aptean

Aptean is a global provider of mission-critical, industry-specific software solutions. Our mission is to solve tomorrow’s unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Over 6,500 organizations in more than 20 industries across more than 80 countries trust Aptean’s solutions at their core to assist with running their operations. To learn more about Aptean and the markets we serve, visit www.aptean.com.

Sales Associate – Role and Responsibilities

• Play the role of a “Junior Inside Account Manager” and/or “Junior Inside Account Specialist”
• Implement and execute high-velocity sales process through high volume calls and email outreach, account penetration, sales cadences, targeted campaigns, and solution-based selling
• Generate and convert sales opportunities from select products within the Aptean installed base by utilizing all provided channels of communication to contact and reach prospects and clients
• Hunting prospects and leads, and/or generating a sales pipeline of former customers to win their business back and/or new logo customers 
• Manage an end-to-end sales cycle from prospecting to closing the deal 
• Maintain growth and retention of the assigned client account portfolio

• Ensure that all communications with prospects and clients are documented in the CRM
• Follow up and maintain urgency on inbound leads to convert to sales opportunities and wins
• Identify, build, and maintain a healthy sales pipeline using Salesforce.com
• Liaise between clients and cross-functional internal teams to ensure successful and timely delivery of client’s requirements
• Contribute to overall sales revenue by consistently hitting sales target

The Successful Applicant - Requirements

·       At least 1 year of work experience in the BPO setting, supporting a global company

• Familiarity in high velocity sales environment
• A go-getter with the ability to aggressively hunt, close deals, maintain client relationships, and sell wide and deep within assigned accounts
• Knowledge and experience with business growth techniques including effective questioning, objection handling, challenger and value selling, and closing deals
• Strong written and verbal communication skills using English language
• Great team player with a positive, flexible, and enthusiastic attitude
• Ability to work and be motivated independently
• Demonstrate good attention to detail and organizational skills
• Experience with using Salesforce and other CRM is an advantage

Join the A-Team and experience the A-Life!

A SNAPSHOT OF YOUR ROLE

• Research on prospects and customers and find innovative ways of engaging with them to drive sales.
• Initiate sales process by scheduling appointments.
• Perform outbound customer calls to promote and sell a product or service.
• Create, maintain and update database of customers with complete information and emails.
• Send or email product literature, brochures, catalogues and other campaign material.
• Deliver high level sales presentations to owners of small targeted businesses.
• Communicate the value of our IT Management Platform.
• Secure trial evaluations that lead to annual agreements.
• Manage sales opportunities through pipeline stages.
• Refer customers’ needs or inquiries to appropriate departments like sales
• Achieve sales goals for new partner agreements.
• Maintain professional and technical knowledge in order to effectively communicate company capabilities to existing new prospects.
• Attend trainings to stay up to date with the specifications of new products and service offerings

A BIT ABOUT YOU

• Relevant experience in presenting to North American prospects
• Solid background in outbound sales
• Business to business (B2B) experience is preferred
• Remarkably energetic and motivated
• Excellent communication skills
• Above average objection handling abilities
• Highly adaptable and persistent
• Strong work ethic and a positive attitude along with a desire to learn
• Full-time position

Join the A-Team and experience the A-Life!

Overview

The Trainer, Quote Desk has the primary responsibility of supporting the Quote Desk team to evaluate their needs and current practices and creating and delivering a training development plan complete with materials, tutorials, instructions, and learning resources such as online modules and guides. This includes - but is not limited to – coaching colleagues, finding ways to improve process or quote ability, interlocking with other departments on one-off projects, data collection and analysis. He/She is also expected to prepare accurate quotes for the CW sales team. This is a hybrid role which he/she is expected to do both training and agent role.

Essential Duties and Responsibilities

• Develop a schedule to assess training needs.
• Conduct employee surveys and interviews.
• Consult with other trainers, managers, and leadership.
• Track and compile collected data.
• Conceptualize training materials based on data and research.
• Communicate training needs and online resources.
• Create training strategies, initiatives, and materials.
• Contact and utilize outside vendors and resources for instructional technology.
• Test and review created materials.
• Maintain a database of all training materials.
• Instruct employee training and onboarding.
• Conduct training through new materials.

Join the A-Team and experience the A-Life!

Total Number of Openings

Chevron participates in E-Verify in certain locations as required by law.

Total Number of Openings

Chevron Holdings Inc. (CHI) is a pioneer and leading multi-function Shared Services Center in the Philippines located in Makati City. With a workforce of more than 1,000, CHI delivers business services and solutions in areas such as finance, human resources, procurement, sales and marketing support and information technology. 

Responsibilities for this position may include but are not limited to: 

·       Analyzes complex customer problems/situations to determine the resolution that is in the spirit of our customer driven partnership.  Accountable for resolution to inquiries and has the authority to make decisions in alignment with business strategies and goals.  Transfers inquiries to resident experts or outside of the LBST or the Ordering Team correctly and with appropriate information.  Ensures all cases are closed in a reasonable period of time. 

·       Tracks errors in SAP and develops processes to prevent recurring issues. 

·       Manages customer relationships in pursuit of "value-added" account management.  

·       Responsible for customer intimacy in transactional and service requirements. Maintains working knowledge of customer profiles and key contacts.  

·       Proactively contacts customers for input and service feedback. Responsible for large account load assignment while teaming within workgroup to assist on other accounts as well.  

·       Partners with other LBST support teams in support of total customer experience. 

·       Performs customer administration requirements in support of sales process.  

·       Continuously seeks ways to streamline administrative requirements of our customers and our sales reps in support of customers, driving technology solutions where appropriate (CRM, knowledge mgmt, and web interfaces), including customer web applications.   Pursues continuous education in IT systems and processes. Advocate for online systems and partnership with Business Point functionality in support of customer needs. 

Required Qualifications: 

·       Bachelor's Degree in any business-related course 

·       Minimum of 2 years work experience 

·       Good in oral and written communication 

·       With analytical and problem-solving skills 

·       Can work with minimum supervision 

·       Willing to work on night shift and holidays 

Preferred Qualifications: 

·       Knowledgeable in SAP and salesforce 

·       Experience in phone support function 

Relocation Options: 

Relocation will not be considered within Chevron parameters. 

International Considerations: 

Selected candidates will work in International Location under the local payroll system and benefits. 

Why join Chevron:

·       Chevron is one of the world’s leading integrated energy companies and has been doing business in the Philippines for more than 100 years 

·       Chevron offers a competitive package and an opportunity to extend operational support for Chevron offices in five continents 

·       Chevron provides career development opportunities to all employees through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups  

·       Chevron is proudly recognized as an employer of choice, guided by a vision of diversity, inclusion and a commitment to equal employment opportunity 

·       Chevron operates with the highest ethical standards and place the highest priority on the safety and health of its workforce and the protection of communities and the environment 

·       Chevron advocates work-life balance, promotes a healthy behavior in the workplace, and offers employees access to various health and wellness programs 

·       Chevron supports a work-from-home arrangement during the COVID-19 pandemic, subject to operational needs 

Chevron participates in E-Verify in certain locations as required by law.